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    Debit Card Dispute Form

    Uploaded by

    Mikko
    This document is a cardholder dispute form used by customers of EastWest Bank to dispute transactions on their credit or debit cards. It requests information such as the card number, disputed transaction details, the reason for dispute selected from provided options, and requires the customer's signature. It explains that disputes may take up to 60 days to investigate and complete documentation is required to process the dispute.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Debit Card Dispute Form

    Uploaded by

    Mikko
    344 views1 page
    This document is a cardholder dispute form used by customers of EastWest Bank to dispute transactions on their credit or debit cards. It requests information such as the card number, disputed transaction details, the reason for dispute selected from provided options, and requires the customer's signature. It explains that disputes may take up to 60 days to investigate and complete documentation is required to process the dispute.

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    Original Title

    Debit Card Dispute Form(1)

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    This document is a cardholder dispute form used by customers of EastWest Bank to dispute transactions on their credit or debit cards. It requests information such as the card number, disputed transaction details, the reason for dispute selected from provided options, and requires the customer's signature. It explains that disputes may take up to 60 days to investigate and complete documentation is required to process the dispute.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    344 views1 page

    Debit Card Dispute Form

    Uploaded by

    Mikko
    This document is a cardholder dispute form used by customers of EastWest Bank to dispute transactions on their credit or debit cards. It requests information such as the card number, disputed transaction details, the reason for dispute selected from provided options, and requires the customer's signature. It explains that disputes may take up to 60 days to investigate and complete documentation is required to process the dispute.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    CARDHOLDER DISPUTE FORM

    Card Number Date

    _ _ _ _ X X X X X X X X _ _ _ _ (First and Last Four Digits ONLY)

    TRANSACTION/S FOR DISPUTE

    Sale Date Post Date Merchant Name/ Transaction Description Amount

    Total

    REASON/DISPUTE TYPE

    Please select the most applicable reason/dispute type and provide the document/s required. Also indicate the document/s submitted
    immediately below the reason/dispute type.

    Via ATM (BancNet or Megalink)

    Via ATM (EastWest Bank ATM machine)

    VISA – Unsecured Transactions (Transactions with International Merchant)

    VISA – Secured Transactions (Transactions with Local Merchant)

    POS Transaction

    Others (please provide detailed explanation on the space below)

    In making this complaint, I hereby declare that:

    My card has always been and remains to be in my possession and has not been reported lost/stolen

    My card has been reported lost/stolen

    The circumstances I have stated herein are true and correct and the documents I have submitted are authentic or duly issued.

    By sending this form, I understand the following:


     Investigation may take 60 banking days; and
     Dispute transaction will be processed upon receipt of complete documents.

    Please send this form through fax at 830-8900 or e-mail at [email protected].

    «Cardholders_Name»
    SIGNATURE OVER PRINTED NAME
    EW Form 8-059 Rev 1/2015 CONFIDENTIAL

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