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Ahmed Alam ELDeen Address: 39 Abdel Fatah ElRoby St, Giza, Egypt

Mobile: 01123683994
Email: [email protected]

EDUCATION

Information System, 2009 Grade: Good Graduation Project: Air flights System

Future Academy, Egypt. Grade: Excellent

 Native language: Arabic.


Language Skills
 English: Good (Reading, Writing)
 CompTIA Network N+ Certification.
TRANING COURSES
 CompTIA Linux+
 VMware Certified Associate Data Center Virtualization.
 CCNA (Cisco Certified Network Associate) Routing and Switching.
 MCSA (Microsoft Certified System Administrator: Windows Server 2012)
 MCITP Enterprise Administrator (Microsoft Certified IT Professional)
 MCP (Microsoft Certified Professional)
 MCTS (Microsoft Certified Technology Specialist: Enterprise Administrator Windows Server 2008)
 MCTS (Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration)
 MCTS (Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration)

Cisco Routers & Switches


EXPERIENCE • Implementing Cisco routers and switches at new remote sites. Using routers Cisco 2600 and 3600
& Switches mange HP 2035, 2920, 2510 & 3COM 5500G Layer 3
• Configuration of Distance vector and Link State routing protocols RIP, EIGRP, OSPF, BGP
• VLAN’s management, Implementing Trucking Protocols Involved in network designing for The new sites
• Configuring VTP Configuration, NAT, Port Security, EtherChannel Configuration
• Creating ACL’s in router & Switch Standard ACLs Extended ACLs
• Configuring and Verifying Frame Relay, PPP
• Configuring SSH Access, Telnet Access, NetFlow Configuration Traffic Flow
• Network Monitor using Ipswitch WhatsUpGold, SNMP configuring
• Adding switches and routers to the present network, configuring them for remote Management network
• Cisco’s IOS operating systems, backup/retrieval of IOS and routing Configuration, Password Recovery

Windows Server 2008 & Server 2012 & Server 2016


• Installation, Configuration, Administration & Troubleshooting of Windows Server 2008 & Server 2012
• Installing and Configuring DC, AD, DNS, DHCP, IIS, Hyper-V, Routing, NameSpace & DFS Replication
• Implementing Group policy as per the company requirement & Sharing & Securtiy Permissions
• Creation of Multiple User and Groups accounts & Container, OU, Delegate Control, Schema Active Directory
• Installing and Managing SQL Server 2012, WSUS Server sp3
• Managing Backup’s and restore Symantec Backup Exec and NAS & SAN Storage
• Remote administration using Remote Desktop Access VPN
• Managing and Configuring VSphere ESXI 5.5, vSAN, NSX, & Citrix XenServer
• Managing and Configuring System Center Configuration Manager SCOM , SCCM Server 2012
• Configuring TMG Server 2010, FortiGate, Sophos XG 310
• Configuring Microsoft Exchange Server 2010, Office 365, Backup Veeam

PERSONAL INFORMATION
th
Date of Birth 7 Dec 1988.
Nationality Egyptian.
Marital Status Single.
Military Service Completed
Network Administrator Thebes Academy 2017 To 2018

 Monitor performance and availability & Managing and monitoring of backups in multiple locations.
 Monthly backup for all company data and source code.
 Maintain secure Network easy to access company wireless network only to the authorized employee or visitors
 Implemented Routing Protocol (OSPF, EIGRP, RIP , BGP) & Implemented VTP, STP, DHCP, DNS, FTP, TFTP, 802.1x
 Implemented traffic filters using Standard and Extended access-lists & Implemented Port Security on Cisco Switches
 Implemented Frame-Relay connections in two sites & Network Security technologies Firewalls –IPS -VPN.
 Perform upgrades, security, virus protection, spam protection, registry,editing, system implementation, performance
monitoring and problem solving for project execution in a large, complex environment, strategic planning, functional
management, and deployment of client software for mail migrations
 Configure and Troubleshoot the Network Devices Routers Cisco 1800 series-2900 Series, Switches Cisco catalyst 2960
and HP 2920-2530,3COM 5500G, Wireless Controllers, Firewall and Access Points.
 Network Monitoring to Prevent Problems (Ex ISP Outage, Server Outage, and Equipment’s Outage like Access Points,
Switches, Routers and Firewalls and Follow Up and handle Internet Connection Problems.
 Implementation and Monitor an IP cam System for all company & Supervising surveillance system CCTV Panasonic
and Synology, fingerprints and door access installation, operation, backup and reports.
 Troubleshooting technical problems and implementing solutions.

System Administrator Future Academy 2014 To 2017

 Maintaining and Upgrading administrating the domain environment 2008 & 2012 & 2016
 Maintaining and administrating TMG 2010 Firewalls SonicWALL & Sophos XG310 and Managing Bandwidth Splitter
 Manage Active Directory, DNS, Logs and Backup for multiple forests, multiple domains.
 Manage Exchange 2010,Mailbox DB Backup and replication & Manage Daily, weekly and monthly reports for auditing
 Manage RAS and VPN clients (connection, application access and printing).
 Monitor Servers connectivity, performance, event logs & Manage Servers and PCs updates and hotfixes.
 Configuring and Implementing Hyper-V, Import and Export & Manage VSphere
 Plan for future upgrades as per business need according to IT budget.
 Creating and routing of tickets related to Active Directory issues & System Backup and Restore using (GUI &Console).
 Full management on WSUS Service Windows Deployment Services & SCCM System center configuration management
 Configuring and Implementing different Group Policies & GPO Create Users, Computers and Groups using Script
 Defragment for AD Database and Managing role master operation Configuring and Troubleshooting DNS Server,
DHCP Server, File Structure and Print Services.
 Create Access Rule for Users, Computers and Group & Configuring and Managing Remote Access Policy (VPN)
 Updating and monitoring IT user accounts Maintaining up to date Antivirus levels on all machines company wide

IT Specialist Raneen Trade Company 2012 To 2014

 Supervise equipment updating and replacement with vendors (fire fighting,fire alarm ,CCTV system ,IP cam)
 Manage Active Directory, GPO, DNS Server, DHCP Server, Print Server,file Server, WSUS Server, SCCM Server
 Provide network planning and installation for site Locations which including followup extension of UTP Cables
Termination and Testing, Installing Racks, batch panels, Face plats, RJ batch cords and placing hardware devices
(PCs, Telephones, Printers, Scanners Installing and monitoring server rooms in all Caravans which including UPSs,
Servers (Placement / Hardware), Racks, Network equipments (Routers, Switches, modems)
 PC’s troubleshooting, repairing monitors , Repairing Printers & Covering the Company with Wi-Fi, Access Points.
 Managing Router Boards , Installation a reliable ADSL Connection and follow up problems
 Configuration Files IPoA/IPoE for WAN Modems and configuring IP cameras
 Network troubleshooting tools MRTG (Multi Router Traffic Graphics), AWS for line parameters.
 Experience in design and implement LAN / WLAN networks IP CAM, Access points installation and support
 Manage PC setup and deployment for new employees using standard hardware, images and software
 Perform timely workstation hardware and software upgrades as required
 Maintain daily performance of computer systems & Install, modify, and repair computer hardware and software
 Resolve technical problems with (LAN), (WAN), and other systems & Run diagnostic programs to resolve problems.
 Responsible for diagnosing & resolving hardware, software & end users problems. Actinas the first point of contact
for all IT & technical queries & Responsible for networking, installation and maintenance services.
 Supporting users and network administrators over the telephone and by email, In‐depth knowledge,Windows,7,8,10
 Networking and providing support for Window& Configuration and testing of any new hardware and software.
 Deploying new hardware, backups & evaluating new software & security risks & backup&restore E‐mail outlook 2016

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