Kalamazoo Valley Community College

BUS 263, CRN 30292, Room 2530

Supervision

Instructor: Cathleen Egan (call me Egan, please)

Office Hours: Mon & Wed 5:30 – 6:00
Office Location: Room 2530 in Classroom
Home Phone: 269-375-0249 please feel free to contact me at home! really!
E-Mail: [email protected] (best way to reach me)
Class Times: Mon & Wed 6:00 – 8:45
6/28/18 – 8/29/18

Text: Supervision Concepts and Skills Building, 9th Edition, by Samuel C. Certo

YES, you must have a textbook to succeed in this class!

Purpose of the Course/ Learning Outcomes:

Upon successfully completing this course, the student will be able to:
 Explain the five functions of supervision and the difference among management
levels in terms of skills needed and functions performed.
 Describe conceptual, human, and technical skills and their relevance for
supervisors.
 Explain the four parts of the writing objectives model.
 Describe how to use planning tools and use selected tools in an application.
 Understand the priority determination model.
 Explain and use the steps in the delegation model.
 Explain Total Quality Management.
 Describe the steps in the problem solving and decision making model.
 Describe how to develop good relations with your boss, peers, subordinates, etc.
 Explain the guidelines for effective constructive criticism.
 Demonstrate characteristics of active listening.
 Explain how to deal with and emotional employee.
 Explain and use the situational characteristics model.
 Explain the five conflict management styles and the appropriate use of each.
 Give examples of questions you can and cannot ask during and interview.
 Identify steps in interview preparation and interviewing.
 Identify common causes of accidents and how to prevent them.
 Describe ways to improve productivity.
 Understand performance appraisals and how to conduct them.
 Define problem employees and how to handle them.
 Demonstrate how to plan for and conduct effective meetings.
 Describe the five steps in the discipline model and know how to apply them.

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Grading Criteria

4 tests @ 100 points each 400 points

Term Paper 200 points
Oral Presentation 100 points
Class Attendance 100 points for 4 or less absences, 50 points
for 5-6, 7 or more absences = 0 points
Shares (3 at 25 points) 075 points

Total Points 875 points

Final Grade

Final grade will be determined as follows:

90 – 100% = 4.0 70 – 74% = 2.0

85 – 89% = 3.5 65 – 69% = 1.5
80 – 84% = 3.0 60 – 64% = 1.0
75 – 79% = 2.5 59 or below = 0

Academic Dishonesty

Please read the College’s position on academic dishonesty in the KVCC Student
Handbook.

Attendance

You are expected to come to class. Attendance will be taken at each class. If you are not
in class, it is your responsibility to find out what you missed by checking Moodle.
Students who attend class regularly have the least amount of difficulty in class.

Instructor

Please come to see me if you have any questions. I want you to succeed and will be glad
to talk with you about your grade at any time. Drop by my office or set up a special
appointment. I am here to help you!

Late Tests

No Late Tests Will Be Given. If you have an excused illness or an unusual

circumstance, please notify me in advance and be prepared to provide written
documentation. Pre-planned vacations are not excused absences!

Term Paper / Term Paper Presentation

Please see attached.

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Moodle
Please utilize Moodle via your KVCC VIP account for information including our class
schedule, assignments, grades, etc. The Computer Lab will assist you with Moodle if
needed.

In addition, please check your KVCC E-Mail often for class updates. Please note: all students
must have a current, valid student ID card. For info regarding your ID or VIP account, please
contact 488-4100 or your Student Handbook.

* Schedule of Activities

Scheduled activities are subject to change due to class experience, class comprehension, weather delays, etc. In addition to written
instructions, I will provide you with verbal instructions for homework, reading assignments, test dates and project due dates.

In addition, you may access our class folder via your KVCC VIP (Valley Information Portal) account. Please note: you must have a
current, valid student ID card. For info regarding your ID or VIP account, please contact 488-4100 or your Student Handbook.

Disclaimer: Information contained in this syllabus was, to the best knowledge of the instructor, considered correct and complete when
distributed for use at the beginning of the semester. However, this syllabus should not be considered a contract between Kalamazoo
Valley Community College and any student, nor between the instructor and any student. The instructor reserves the right, acting
within the policies and procedures of Kalamazoo Valley Community College, to make changes in course content, course policies, or
instructional techniques without notice or obligation.

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Month Day Assignment
July 2 Welcome and Introduction
9 Chapters 1 and 2 – please read before class
Meet Egan
Truth / Lie
Term Paper Discussion
11 Chapters 3 and 5 – please read before class
Review for Test # 1 (Chapters 1-3, 5)
Must have a completed study guide to participate
16 Test #1 – Chapters 1-3, 5 –
Term Paper Work Time

18 Chapter 6 and 7 – please read before class

Hidden America

23 Chapter 8 and 9 - please read before class

Review for Test #2 (Chapters 6-9)
Must have a completed study guide to participate
25 Test #2 – Chapters 6-9
Term Paper Work Time

30 Chapter 10 and 11 – please read before class

August 1 Chapter 12 and 13 – please read before class

Review for Test #3 (10-13)
Must have a completed study guide to participate
6 Test #3 Chapters 10-13
Term Paper Work Time
8 Chapters 14 15,
Term Paper Due – See Moodle for Instructions – 4-6 Pages
13 Chapter 16, 17
Review for Test #4 – Chapters (14-17)
Must have a completed study guide to participate
15 Test #4 Chapters (14-17)
Oral Presentation Work Time

20 Term Project Oral Presentations – 2-3 Minutes

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 Supervision Share Assignment

Your Share Assignment consists of providing four (3) supervision related

items to share with the entire class. You must use one visual per share.

Please note that you cannot share on test dates and/or the last two
classes of the semester.

Please see our class schedule for valid share dates. Note: it is your
responsibility to track your number of and dates of your share items.

Example of share items include:

A Code of Conduct from an employer

Newspaper or magazine supervision related article

A synopsis of a CNBC special regarding a business

An example of your employee benefits

A job description from a prospective employer

Web related articles involving benchmarking or best practices

ANYTHING related to Supervision.

Please keep your sharing to one or two minutes so that we can fit everyone
in this semester.

Let’s have some Supervision fun!!

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 Supervision, BUS 263
Kalamazoo Valley Community College
BUS 263
SUPERVISION
Term Paper

Using your class text book, please choose a couple of topics for your term paper and be
prepared to sign up for your topic of choice on the second day of class.

Examples:

Supervision as it relates to: Quality control, cultural diversity, team building and leading,
business ethics, motivation techniques, improving productivity, discipline, human
resources, appraising performance … If you have another idea for a topic, please let me
know.

Using two additional sources, which must be cited on a separate sheet, write a 4-6 page
paper expanding on your topic. Please, no longer than seven pages!!

You may and are encouraged to integrate personal experiences into your paper.

Please note that your paper should be double spaced. Please use a 12pt font and standard
margins. A cover page is required.

Your paper will be graded as follows: TOTAL 200pts

Content: 150 pts

Spelling, grammar, and organizational structure: 50 pts

Please contact the Learning Center at 488-4397 for assistance with reading/writing and
math. One-quarter of your term paper grade depends on professional writing skills.

Your term paper is due at the beginning of class on the date it is due. Please see me with
any questions. Good luck and good learning! There will be a 10 point reduction per day
for late papers.

Term Paper Presentation

Near the end of the semester, you are required to provide a brief summary of your term
paper to the class. Please see the attached score sheet. Please also note that your
presentation should be between 2 and 3 minutes in length. Note: Do Not Simply Read
Your Term Paper!

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 Kalamazoo Valley Community College
BUS 263
SUPERVISION

Term Paper

CONTENT:

Introduction: One or two paragraphs that clearly introduces your topic and briefly
discusses your main points

30 pts_________

Body: A thorough discussion of your main points

70pts _________

Conclusion: One or two paragraphs summarizing your main points

30pts __________

Sources of Info: Cite (MLA Style) 2 sources (other than text)

20 pts __________

Please note that in addition to your term paper content, you will also be graded on
effective business writing skills such as spelling, grammar, punctuation, structure,
required length, etc. (50 POINTS):

Spelling, grammar, and organizational structure: 50 pts__________

TOTAL: 200 pts _______

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 Kalamazoo Valley Community College
BUS 263
SUPERVISION

Term Paper Presentation

Introduction: Clear introduction of your topic 15 pts_________

Body: A brief discussion of your main points 40 pts _________

Conclusion: Summarize main points 15 pts __________

Professional Presentation Skills: appearance, eye contact, voice projection, lack of fillers
(umm, like), enthusiasm, length 2-3 minutes, etc.

30 pts__________

TOTAL: 100 pts _______