Chapter 10
Chapter 10
This chapter covers various aspects of international diversification and the significant
opportunities that draw businesses into the international arena. Rationale for selecting
appropriate strategies, associated organizational structures, and the mode of entry into an
international market are presented, along with the potential outcomes of an international strategy.
Different problems, complexities, and threats that can accompany the use of an
international strategy are also examined.
CHAPTER OUTLINE
KNOWLEDGE OBJECTIVES
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LECTURE NOTES
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Incentives for Using an International Strategy - This section defines international strategy, the
reasons that firms internationalize, and the benefits that can be derived from successful
implementation of an international strategy.
See slide 6. 1. What are the four basic benefits from using international
strategies?
a. Increased market size
b. Greater returns on major capital investments or on in-
vestments in new products and processes
c. Greater economies of scale, scope, or learning
d. A competitive advantage through location (for example,
access to low-cost labor or critical resources)
Increased Market Size - This section discusses growth opportunities and challenges found in
new, large-scale, emerging markets in a variety of regions throughout the world. Factors that
weigh in on the decision to use an international strategy are included here. (See slide 7 and
Additional Notes Below.)
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Return on Investment - This section explains that the primary reason for making investments in
international markets is to generate higher returns than firms would achieve on investments made
in their domestic markets. The need for large markets to recoup R&D investments and to do so
quickly, given rapid obsolescence, is also discussed. (See slide 8 and Additional Notes Below.)
Return on Investment
With domestic growth in the low single digits, Tricon Global
Restaurants (Kentucky Fried Chicken, Pizza Hut, and Taco Bell) has
increased its growth by expanding globally. Tricon has around 5,000
KFC restaurants in the U.S. and now over 6,000 internationally. Overall
the company operates more than 30,000 restaurants in over 100
countries worldwide—more than any other restaurant company.
Tricon’s margin on its investments was up to over 15% in 2001, and the
company’s stock value doubled in 2001 compared to August 2000. This
success has come from the company’s strategy of adapting to local
tastes and preferences in international markets.
Economies of Scale, Scope, and Learning - This section discusses the search for economies of
scale (for the lowest cost level), economies of scope (for synergy) and learning opportunities (for
new knowledge) as an incentive for adopting an international strategy. (See slide 9.)
Obtain Resources and Achieve Other Location Advantages - This section explains that
location advantages influence the decision to become multinational when a firm hopes to secure
needed resources (factors of production or low costs), address the needs of potential customers, or
take advantage of cultural dynamics. (See slide 10.)
See slide 11. 2. Given sufficient reasons to expand internationally, how does a
firm proceed?
a. Decide whether the firm will follow an international
corporate-level strategy that emphasizes a different
approach to each international market, a standardized
approach, or something in between.
b. Determine how to use the firm’s distinctive
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Multidomestic Strategy - This section defines and describes the multidomestic corporate-level
strategy used to compete in international markets with a worldwide geographic area
organizational structure.
Multidomestic Strategy
As mentioned earlier, Tricon has a strong incentive to compete
internationally with its restaurant concepts (KFC, Taco Bell, and Pizza
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Global Strategy - This section defines and describes the global corporate-level strategy used to
compete in international markets with a worldwide product divisional organizational structure.
An increase in borderless demand for globally branded products is cited as an increasing pressure
for global integration of operations.
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Global Strategy
Cemex, a Mexico-based cement maker, is the world’s third largest
cement manufacturer. Cemex acquired Southdown, a U.S. cement
company, for $3 billion at the end of 2001 and consolidated operation
with its other U.S. assets. Cemex has the leading market position in
Spain, with around 72% of the production capacity in the Spanish
cement industry. Besides its significant assets in North and South
America and Europe, the firm is also making acquisitions in Asia. An
integration mechanism for its businesses globally is Cemex’s use of the
Internet. The firm takes advantage of its dominant presence by
providing over 3,000 points of distribution through the Internet.
Through its e-business subsidiary CxNetworks, Cemex launched the
construction materials website Arkio.com. It expects to recoup the cost
of implementation within a year and add an additional $45 million in
revenue by the end of 2002. By using the Internet to improve logistics
and manage an extensive supply network, Cemex reduces costs. With
the savings derived from its Internet supply-chain management and by
consolidating operations, such as the Southdown acquisition into its
existing U.S. operations, Cemex expects to cut $100 million from
operating costs in the United States alone. For this reason, Cemex is
using a global strategy and structure to integrate many aspects of its
worldwide operations.
Transnational Strategy - This section defines and describes the transnational corporate-level
strategy used to compete in international markets with a worldwide combination organizational
structure. The difficulty of realizing both global coordination and local flexibility is highlighted.
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See slide 24. 11. Describe the competing objectives of a worldwide combination
structure used to implement a transnational strategy.
a. Assets and operations may be centralized/decentralized.
b. Functions may be integrated/nonintegrated.
c. Relationships may be formal/informal.
d. Coordination mechanisms may leverage
efficiency/flexibility.
e. Mandates to subsidiaries may be global/specialized-
contribution/localized-implementation.
See slide 25.
12. What developments foster the success of worldwide
combination structures?
a. Strong educational component to support the culture.
b. Adaptation of core competencies in local economies to
gain competitive benefits.
c. Effective corporate headquarters to foster leadership,
See Additional Notes shared vision, and strong corporate identity.
Below. d. Centers of excellence to foster multiple and dispersed
capabilities.
Transnational Strategy
This is an international strategy through which a firm seeks to achieve
both global efficiency and local responsiveness. For example, even
though in 2001 domestic carmakers had 61% of the U.S. market and
remained the largest auto sellers, this combined market share had fallen
from the 74% they held in 1995. Furthermore, profitability is down
compared to Japanese carmakers, whose factories are more efficient
than those of U.S. firms. To overcome this problem, GM CEO and
Chairman, G. Richard Wagoner Jr., implemented a transnational
strategy. The managers from partners’ headquarters and product
development centers now report directly to a GM executive. This way
GM has more control over what happens in each of its foreign car
companies, but allows each company to be responsive to regional or
country needs. This strategy led to some successful products (the
Suzuki-designed Opel Agila sold in Europe).
DaimlerChrysler employed a transnational strategy to design and
manufacture the Crossfire, a 2003 new product with a Chrysler design,
but 40% of its components are from Mercedes-Benz. This global
integration has facilitated lower costs for the vehicle. Engineered
components were already adapted from elsewhere and design
enhancements produced an attractive car for the U.S. market.
Both GM and DaimlerChrysler are using the transnational strategy
and combination structure to improve their competitiveness in the global
automobile industry.
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See Figure 10.5: 13. Describe the factors associated with a specific country or
Determinants of regional environment that contribute to competitive advantage
National Advantage for firms in a dominant global industry.
(slide 26). a. Factors of production.
b. Demand conditions.
See Additional Notes c. Related and supporting industries.
Below.
d. Firm strategy, structure, and rivalry.
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Choice of International Entry Mode - This section introduces several means of entering
international markets that firms consider once they have decided on an international strategy. It
also explains that the timing and appropriate path of entry affect the firm’s performance in
international markets.
See Table 10.1: 14. Outline and compare the five methods of entering foreign
Global Market Entry: markets.
Choice of Entry a. Exporting - shipping products to other countries.
Mode (slide 27). i. Low expense to establish operations in host
country.
See slide 28. ii. Contractual agreements are common.
iii. High transportation costs.
iv. Some tariffs imposed.
v. Low control over marketing and distribution.
See slide 29. b. Licensing - foreign firms purchase rights to
manufacture/sell products within host country.
See Additional Notes i. Low cost to expand internationally.
Below. ii. Licensee absorbs risks.
iii. Low control over manufacturing and marketing.
iv. Lower potential returns (shared with licensee).
v. Risk of licensee imitating technology and
product for own use.
vi. Ownership arrangements may be inflexible.
c. Strategic Alliances - formed with host-country firm
See slide 30. with knowledge and resources to contribute to
competitiveness.
See Additional Notes i. Shared risks and resources.
Below. ii. Development of core competencies facilitated.
iii. Fewer resources and costs required for entry.
iv. Possible incompatibility, conflict, or lack of
trust with partner.
v. Difficult to manage.
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Licensing Strategy
Licensing Strategy is a contractual arrangement that allows a firm to
use, manufacture, or sell another firm’s technology, products, or
services. While licensing can reduce both risk and cost during
international expansions, the strategy has particularly long history
among firms that use patents to protect their innovation and technology.
The Selden patent in the development of automobile technology and the
Wright patents influence on the growth of aircraft technology are classic
examples. The Selden patent claimed an automobile configuration, one
using a lightweight gasoline-powered internal combustion engine as the
power source. The Wright patent was on an airplane stabilization and
steering system. In both of these cases, the holders of the pioneer patent
engaged in extensive litigation against infringing companies and Wright
refused to license their patent. The question is How did these patents
affect the evolution of the technologies?
The Selden patent was extremely broad and covered a myriad of
possible embodiments, but they were willing to license the patent to
anyone who would pay royalties. To this end, the patent holders
collected royalties and perhaps controlled competition in the industry:
But did they facilitate technological development in the industry?
Lawsuits based on this patent surely did absorb considerable time
and attention of people like Henry Ford, whose production methods
revolutionized the industry. Moreover, smaller firms may have been put
off by the threat of suit. At this early stage in the history of the
technology, those that left the industry or chose not to enter may well
have taken valuable improvements with them. Nonetheless, even before
the Selden patent, the automobile industry developed a procedure for
almost automatic cross licensing of patents. While formal agreements to
cross license all new patents no longer exist, the practice of relatively
automatic cross licensing has endured to the present.
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Source: Robert P. Merges and Richard R. Nelson, On the Complex Economics of Patent Scope, 90
Colum. L. Rev. 839 (http://cyber.law.harvard.edu/ipcoop/90merg2.html).
Strategic Alliances
H.J. Heinz Co. sought growth in the Asia-Pacific market while reducing
operating costs. To this end, the company formed an alliance with
Japanese food company Kagome Co. The partners used Heinz’s existing
retail network to enhance distribution of products, while Kagome,
whose food division had been struggling, the alliance benefited from
Heinz’s strong food products, such as Boston Market frozen dinners and
Ore-Ida frozen potatoes. Both companies benefited from the alliance by
cutting operating costs as well as expanding sales.
Attracted by the Chinese market, Pearson PLC—the British
education and publishing company formed an alliance with CCTV, a
unit of China State Television. The venture provides “conversational
English in an entertaining setting” to more than one billion viewers each
day. This venture opens up the Chinese television viewing market to
Pearson and also to many international advertisers looking to promote
their products in China. Naturally, international strategic alliances are
especially difficult to manage and many alliances fail.
Acquisitions
Wal-Mart has used several strategies to globalize its operations. In
China, the firm used a joint venture. In Latin American countries, Wal-
Mart also used joint ventures. However, in Mexico it acquired its
venture partner after entering the country. In Germany, Wal-Mart
acquired a 21-store hypermarket chain and acquired 74 Interspar stores.
There were many problems with these acquisitions. None of these stores
were profitable when Wal-Mart acquired them, and the amount of
money needed to update them had been underestimated. The firm also
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Dynamics of Mode of Entry - This section discusses a variety of factors that influence a firm’s
choice of appropriate entry mode, highlighting the stage of international strategy development as
a strong consideration in this decision.
International Diversification and Returns - This section discusses the reasons that
multinational firms with efficient and competitive operations are likely to generate above-average
returns for investors and produce better products for their customers than solely domestic firms.
Offshoring is defined and illustrates a value-creating opportunity based on structural flexibility.
See slide 34. 15. What are some of the potential advantages to be realized by
multinational firms?
a. Economies of scale and experience
b. Location advantages
c. Increased market size
d. Stabilized returns
e. Reduce overall firm risk
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See slide 35. 16. How can international diversification influence a firm’s
innovative abilities?
a. Exposure to new products and markets
b. Opportunity to integrate new knowledge into operations
c. Generation of resources to sustain innovation efforts
Risks in an International Environment - This section highlights the political and economic
risks associated with international diversification and describes the difficulties of implementing
and managing international expansion strategies.
See slides 36-38. 17. Describe the two major types of risks associated with
international expansion strategies.
a. Political risks
i. Government instability
ii. Conflict/war
iii. Government regulations
iv. Conflicting and diverse legal authorities
v. Potential nationalization of private assets
vi. Government corruption
vii. Changes in government policies
b. Economic risks
See Additional Notes i. Differences and fluctuations in currency values
Below. ii. Investment losses due to political risks
Political Risks
In January 2002, Argentina was forced to devalue its peso by
approximately 40% after defaulting on $141 billion public debt. The
devaluation created significant chaos for Argentina. President Fernando
de la Rúa had to resign and his predecessor, Adolfo Rodrígues Saá, had
lasted only eight days in office. But the devaluation also hindered U.S.
firms. For example, after the devaluation, the Fleetwood Boston
Financial Corporation showed an estimated $140 million loss, and
CitiGroup indicated that it would experience a significant loss as well.
These losses took place because contracts between these firms and
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Complexity of Managing Multinational Firms - This section closes the chapter with a
discussion of the complexities created by operating in several different countries and the barriers
to the transfer of a firm’s competitive advantage from one country to another.
See slide 39. 18. What are some factors that contribute to the complexity of
managing multinational firms?
a. Geographic dispersion
b. Costs of coordination
c. Logistical costs
d. Trade barriers
e. Cultural diversity
f. Host government
Ethical Questions - Recognizing the need for firms to effectively interact with stakeholders
during the strategic management process, all strategic management topics have an ethical
dimension. A list of ethical questions appears after the Summary section of each chapter in the
textbook. The topic of ethics is best covered throughout the course to emphasize its prevalence
and importance. We recommend posing at least one of these questions during your class time to
stimulate discussion of ethical issues relevant to the chapter material that you are covering.
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