CARD MRI SU

2014 Service Deliverables

Service Target
ORGANIZATION AND ADMINISTRATION
1 Land and Building Property Management
Planning and Design Services (Construction/Renovation/Improvement- 20
1 CRI)
1 Project Supervision and Management (CRI) 15
1 Permits and Utilities Application 15
1 Building and Facilities Maintenance 40
1 Property Acquisition 10
1 Branching Out (Physical Set Up) 10
1 Security Devices Installation and Maintenance 50
Change Vault Combination Lock 30
CARD MRI Internal Lease Management
100%
CARD MRI Building and Facilities Insurance Coverage 100%

Supplies Requisition and Asset Management

Assets Management-Fixed Assets
Asset Requisition Facilitation
Asset Delivery Services
Asset Records Management and Inventory
Asset Repair and Maintenance Concerns Services
Asset Disposal

Assets Management- Motorcycles and Motorcars

Asset Requisition Facilitation
Asset Delivery Services
Asset Records Management and Inventory
Asset Registration Records Management
Asset Comprehensive Insurance Coverage
Head Office Motorcar Registration, Insurance and Claims
Head Office Motorcar Maintenance
Asset Disposal

Logistics and Admin-Trips, Transportation & General Services

H.O. Trip Scheduling and Management
Coordination and Assignments on Driving Services
Flight Booking Services Target
Coordination and Assignments on Janitorial and Messengerial Services

2
4 Logistics and Admin- OR/PR Supplies Requisition 1109
4 OR and PR Requisition and Transmittal 400
 OR and PR Approval to Print and Job Order Coordination
4 50000
2 OR and PR Supplies Delivery and Request for Payment 12
2 262
Logistics and Admin- Consumable Supplies& Accountable Forms 3174
3 Requisition
3 Supplies Requisition
5 Job Ordering and Purchasing 262
1 Delivery Coordination and Tracking 310
1 Marketing Collaterals Job Order 12
3 Logistics and Admin- Communications and Documents Mgt. 310
3 Reception and Front Desk 310
5 Documents delivery and distribution 262
5 Files Archiving, Storage and Disposal 52
2 Files Disposal 12
Contracts and Billings Transactions
Billings and Payment Supervision And Monitoring Target
Janitorial, Messengerial and Driving Outsourcing Mgt.
Annual Land and Building Tax Payment 240
 Accomplishment Status
Unit Standards/Remarks Jan-Jun Target

projects as per assignment schedule

projects as per construction contract schedule

permits as per assignment schedule
as per assignment schedule
acquisitions as needed
as per opening schedule
concerns as needed
concerns aas needed
1 month before expiration for Banks, 1 week for
other institution
1 month before expiration for the renewal

Unit Standards/Remarks

offices minimum number based on current

offices minimum number based on current
 minimum request for stockholders convention
pcs
months regular services monthly and as required
days daily services
policies minimum number of policy based on current
with 23 pending claims

days daily services

days daily services
months regular assistance monthly and as required
days daily services
days daily services
days daily services
weeks regular services weekly and as required
months regular services monthly and as required

Unit Standards/Remarks

issues 1-6-9 days target completion

lishment Status
Actual Variance Rating Remarks
#DIV/0!

0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!

0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!

0 #DIV/0!

0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
0 #DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
0 #DIV/0!
CARD MRI Support Unit's Function Review

Program Activities
Asset Requisition Facilitation

Asset Maintenance and Inventory

Asset Disposal
 Required Output/Purpose Tasks
All Requests facilitated and all approved purchases Purchasing, recording and accounting
are delivered and accounted

All are accounted in records and physical count regular updating of inventory

Assets are disposed and recorded properly actual disposal and recording
 Business Units O&A
sends request to O and A for process purchases following the bidding
centralized purchasing items policy or accredited vendor
facilitate actual process of purchases facilitate delivery (actual delivery and
based on authorized decentralized issuance of MOR together with Sticker)
assets acquisition (filing cabinet,
vault, fax machine, water dispenser,
office tables, beddings)

records and accounts Recording and monitoring

purchased/issued items requested

Proper inventory management Monitoring and checking of inventory

(recording and physical count)
Proper transfer of item Updating own record in case of transfer to
another area
Proper Use, repair and Maintenance Assistance and facilitation of endorsed
of Item items for repair
facilitate actual disposal of items facilitate actual disposal of items for HO
authorized under them
submits to O and A for proper recording of disposed items in the
recording of disposed items system/report
 CLFC
provides services as outsourced
provider/supplier
 Organization and Administration Accomplishment as

Asset requests and delivery( CARD B

PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST DELIVERED % REQUEST

Asset requests and delivery 218 212 97% 99

Asset requests and delivery(CARD INC AN

PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST DELIVERED % REQUEST
Asset requests and delivery 281 273 97% 34

PURCHASE ORDER 976 962 99% 132

OR/PR REQUEST AND DE

PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST DELIVERED % REQUEST

ORPR REQUEST AND DELIVERY 275 263 96% 55

FILLING OF ATP 174 174 100% 21

REQUEST FOR PAYMENT 174 174 100% 21

SUPPLIES REQUES
PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST DELIVERED % REQUEST
CARD INC 41 41 100% 5
CARD BANK 40 40 100% 4
CARD SME 8 8 100% 1
RRB 6 6 100% 1
OTHER INSTITUTION 41 41 100% 7

MARKETING COLLATERALS AN
PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST DELIVERED % REQUEST
GIVE AWAYS
UMBRELLA 800 800 100%
FOLDABLE FAN 500 500 100%
TSHIRT 0 0
BALLPEN 500 500 100%

DISPOSAL OF OLD FILES 5 5 100% 0

IN COMING, OUTGOING AND

PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST PROCESS % REQUEST
INCOMING AND OUTGOING DOCUMENTS 12250 12100 99% 1564

LBC BILLING 715 681 95% 58

JRS BILLING 43 43 100% 5

PLDT BILLING 22 21 0% 3
STAFFHOUSE MONITORING 85 62 0% 8

MOTOR AND VEHICL

PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP OCTOBER
REQUEST PROCESS % REQUEST
MOTOR VEHICLE ACQUISITION 204 184 90% 49
ENROLLMENT OF MOTOR INSURANCE 208 208 100% 31
CLAIMS PROCESSING 32 23 72% 0
MOTOR VEHICLE DISPOSAL 72 72 100% 0

UTILITY, DRIVER AND HELPER

ANR
PARTICULARS AS OF SEP
BEG. BAL ENROLLED RESIGN BAL
HELPER 760 23 13 770
DRIVER 19 0 0 19
UTILITY 22 0 0 22
GYM INSTRUCTOR 1 0 0 1
SALE ASSOCIATE 7 0 0 7
ENCODER 0 0 0 0

MOTOR AND VEHICL

PREVIOUS TO DATE
PARTICULARS JANUARY TO SEP APRIL
REQUEST PROCESS % REQUEST
TRIPS SCHEDULE 1021 1021 100% 132
REQUEST FOR PAYMENT 66 66 100% 12
DTR OT DRIVERS AND UTILITIES 67 66 99% 11

FLIGHTS AND BOOKIN

PREVIOUS TO DATE
PARTICULARS JANUARY TO MARCH APRIL
REQUEST PROCESS % REQUEST
DOMESTIC FLIGHTS 1891 1862 98% 243
PREPARED WEEKLY SUMMARY OF FLIGHT BILLING 36 36 100% 4
SENDING OF MEMORANDUM TO CARD MRI BRANCHES 62 62 100% 5

PREPARED BY CHECK BY

ENGR. EDWIN CASANOVA MAIDA DECANO

OIC - O&A MANAGER DEPUTY DIRECTOR - O&A
tion Accomplishment as of April 22, 2014

quests and delivery( CARD BANKS, SME&RRB)

TO DATE
TOTAL TO DATE
OCTOBER REMARKS
DELIVERED % REQUEST DELIVERED %
82% DELIVERED AS OF SEP DUE TO
UNAVAILABILITY OF UNITS, 0%
89 90% 317 301 95%
DELIVERY BY CLFC PURCHASING OF
ITEM WAS ONGOING

s and delivery(CARD INC AND OTHER INSTITUTION)

TO DATE
TOTAL TO DATE
OCTOBER REMARKS
DELIVERED % REQUEST DELIVERED %
0 0 315 273 87% VARIANCE FOR DELIVER
127 SOME OF THE REQUEST ARE
96% 1108 1089 98%
CANCELLED

OR/PR REQUEST AND DELIVERY

TO DATE
TOTAL TO DATE
OCTOBER REMARKS
DELIVERED % REQUEST DELIVERED %
waiting the or/pr delivery from
26 47% 330 289 88%
printers
21 100% 195 195 100%
21 100% 195 195 100%

SUPPLIES REQUEST
TO DATE
TOTAL TO DATE
OCTOBER REMARKS
DELIVERED % REQUEST DELIVERED %
5 100% 46 46 100%
4 100% 44 44 100%
1 100% 9 9 100%
1 100% 7 7 100%
7 100% 48 48 100%

RKETING COLLATERALS AND DISPOSAL

TO DATE
TOTAL TO DATE
OCTOBER REMARKS
DELIVERED % REQUEST DELIVERED %

800 800 100%

0% 500 500 100%
0 0 #DIV/0!
 Schedule of delievery on May 5-9
(delayed due no quotation
500 500 100% submitted) another supplier will
submit quotation today.Request
Additional 200 pcs

0 #DIV/0! 5 5 100%

N COMING, OUTGOING AND OTHERS

TO DATE
TOTAL TO DATE
OCTOBER REMARKS
PROCESS % REQUEST PROCESS %
1560 100% 13814 13660 99%
cut off billing every 15th of the
55 95% 773 736 95%
month due to processing
5 0% 48 48 100%
3 100% 25 24 96%
5 63% 93 67 72%

MOTOR AND VEHICLE

TO DATE
TOTAL TO DATE
OCTOBER REMARKS
PROCESS % REQUEST PROCESS %
28 57% 253 212 84% 50 already on process(leasing)
31 100% 239 239 100%
1 0% 32 24 75% 8 on process
0 0% 72 72.0001 100%

LITY, DRIVER AND HELPER INVENTORY

METRO
TOTAL
AS OF SEP REMARKS
BEG. BAL ENROLLED RESIGN BAL
0 770
68 68 87
60 60 82
0 1
0 7
0 0

MOTOR AND VEHICLE

TO DATE
TOTAL TO DATE
APRIL REMARKS
PROCESS % REQUEST PROCESS %
 126 95% 1153 1147 99%
9 75% 78 75 96%
9 82% 78 75 96%

FLIGHTS AND BOOKINGS

TO DATE
TOTAL TO DATE
APRIL REMARKS
PROCESS % REQUEST PROCESS %
239 98% 2134 2101 98%
4 100% 40 40 100%
5 100% 67 67 100%

NOTED

DEVERNA DT. BRIONES

RECTOR - O&A SR. SUPPORT SERVICES DIRECTOR
 PERSON INCHARGE

VERNALYN DAYO

PERSON INCHARGE

CARELYN GARCIA

PERSON INCHARGE

HENRY AURIN

PERSON INCHARGE

HOWELL AQUINO

PERSON INCHARGE

HOWELL AQUINO
 HOWELL AQUINO

PERSON INCHARGE

FERDINAND ENERO

PERSON INCHARGE

MAAN MAGLALANG

PERSON INCHARGE

VANESSA BAYNOSA

PERSON INCHARGE
 PERIGRIN

PERSON INCHARGE

CARELYN GARCIA