ITAPS1
ITAPS1
by
September, 2015
ACKNOWLEDGEMENTS………………………………………..…… i
ABSTRACT…………………………………………………………….. v
DECLARATION………………………………………………………..viii
5.2. Conclusion………………………………………………………82
5.3 Recommendations………………………………………………. 83
Bibliography……………………………………………………….. 84
Appendices
2014………………………………………………………………. 103
MOLEO……………………………………………………………..105
LIST OF TABLES
The success and completion of this thesis was made possible through the
guidance of Prof. Yamagami Susumu, who patiently shared his views and
To Prof. Bob Salazar and Prof. Jun Fellizar, Jr., your invaluable inputs and
knowledge and experiences you have imparted have made this study possible and
meaningful.
deeply appreciated.
Ariola and Michael Santiago, your untiring support and concern is really a blessing.
To my beloved family and second family here in Beppu, the Urano and Sato
families, and my Friday Family Fellowship (FFF), your boundless love and
i
To the Japanese Grant Aid for Human Resource Development Scholarship
(JDS), thank you for giving me the entitlements needed to sustain and finance the
Foremost of all, to Almighty God, for His spiritual blessings and guidance
ii
LIST OF ABBREVIATIONS
Adjudication Bureau
Service
iii
OMB-MOLEO Office of the Ombudsman for the Military and Other Law
Enforcement Offices
RA Republic Act
iv
ABSTRACT
It is problem faced not only by developing countries and transforming countries but
also in industrial and developed countries. The Philippines has the same story to
tell. Cognizant of the serious problem of corruption and its commitment to alleviate
adopted its own anti-corruption strategies ranging from the creation of several
in the salary structure of public servants, to the conduct of extensive moral recovery
and public awareness workshops and seminars amongst public servants and the
public themselves in order to increase their awareness of the acts constituting graft
and corrupt practices, the penalties prescribed for commission of such acts, the evil
effects of corruption and their respective roles in the fight against corruption.
fight against corruption, the Office of the Ombudsman (OMB), the foremost anti-
v
servants. This workshop is focused on instilling upon the hearts of public servants
the value of effective and efficient public service delivery that is engrained with
public.
and graft investigator of OMB-MOLEO, who took part and are taking part in the
The findings of this study suggests that the ITAPS is an effective anti-
corruption tool for the PNP considering that its design and its content are geared
functions, provide a venue for instilling in them the proper decorum of a public
of the duties and responsibilities of their functions and developing the skill of
problem solving and decision-making guided by good moral character and ethical
standards. In the midst of the challenges encountered, the ITAPS was efficiently
vi
implemented and had to some extent contributed to the gradual decline in the
officers.
vii
DECLARATION
is my own work and has not been submitted in any form for the award of another
Information derived from the published or unpublished work of others has been
September 2015
viii
CHAPTER 1
1.1. Introduction
As stated by Lambsdorff, et al (2005), the reality about corruption is true not only
developed countries. Let us take for example the case of fund-raising scandals in
the United States, the demise of the Christian Democratic Party in Italy, and the
geographical boundaries. It is happening across the globe, not only today, but it has
endured across the global history, proof of which is the oldest story of corruption
in India more than 2,300 years ago. In China, as early as in the Qin Dynasty (221
B.C), its penal code already defined the offenses involving corruption and provided
have been a long standing problem and up to now, is still posing a big challenge to
every state, international community and the whole world. This problem lived on
1
and has become more complex and extensive, thus, demanding greater attention
The Philippines has the same story to tell. Corruption had been and still is
the main concern of the Philippine government. This problem is said to have started
since the time of its independence from the United States in 1946. However,
looking back from its history, it can be seen that corruption started to plague its
government even during the time that it was under the Spanish regime. During the
Spanish regime, corruption was manifested by the moral corruption among public
officials, where public office was regarded as a favor or grant from the King of
Spain. Due to low salaries and poor working conditions, public officials took
advantage of their positions and used them as lucrative source of additional income.
After the World War II, the extent of corruption had magnified to what is called
“bureaucratic corruption”. It had saturated the entire bureaucracy starting from the
lowliest level of the public servant to the top, including the President. Corruption
Marcos which lasted for more than two (2) decades. Political analyst described the
kind of corruption then as “systemic plunder” and accused the Marcoses and their
dollars from it. The alleged onslaught by the Marcoses of the coffers of the
Philippine government ended when President Marcos was deposed by the Filipino
2
corruption still persists and is one of the identified reasons for the country’s
has adopted its own anti-corruption strategies ranging from the creation of several
in the salary structure of public servants, to the conduct of extensive moral recovery
and public awareness workshops and seminars amongst public servants and the
public themselves in order to increase their awareness of the acts constituting graft
and corrupt practices, the penalties prescribed for commission of such acts, the evil
effects of corruption and their respective roles in the fight against corruption. Such
happening within their respective offices. Thus, making the commission of corrupt
fight against corruption, the Office of the Ombudsman (OMB), the foremost anti-
3
Accountability in Public Service (ITAPS). This is a workshop intended for public
servants. This workshop is focused on instilling upon the hearts of public servants
the value of effective and efficient public service delivery that is engrained with
public.
Service (ITAPS) is a new program of the OMB, this study intends to assess its
to all public servants, this study will try to focus only on its effectiveness and
Philippine National Police (PNP) as the most corrupt institution in the country. In
the 2011 national survey conducted by Pulse Asia and Transparency International’s
4
one-third (32 percent) of the surveyed households who had contact with the police
erring police officers, the OMB rolled out the ITAPS for selected members of the
PNP and made efforts to instill in them the value of public service delivery
Hence, this study will attempt to assess the effectiveness and efficiency of
ITAPS as a corruption prevention tool for the PNP and determine its impact on the
incidence of corruption in the institution. To attain its objective, this study raises
5
1.3. Significance of the Study
The PNP is regarded as the civilian protector of the people. As such, its
members are expected to be the epitome of good moral character and high ethical
standards. With the growing allegations of corruption in PNP, the OMB identified
ITAPS as anti-corruption tool for the PNP, the findings of this study will provide a
vital information on whether the said program is responsive to the goal of OMB to
prevent the proliferation of corruption, particularly within the PNP, and whether a
aforementioned goal. Ultimately, the findings of this study will benefit the
following:
Office of the Ombudsman. It will help the higher authorities of the OMB
to assess the strength and weaknesses of ITAPS for future policy making purposes
and as basis for future programs aimed at addressing the dilemma on corruption.
Philippine National Police. It may help the higher authorities of the PNP
to identify the specific needs of its members in so far as their institution’s fight
against corruption is concerned, and may opt to adopt and incorporate the ITAPS
6
Public Servants. The findings of the study may provide the public servant
deepen the understanding and commitment public servants’ in the effective and
accountability. The study may propel future researchers to go into related area of
study and look into other perspective that might be basis of future policy dealing
As the ITAPS is a relatively new and young program with barely three (3)
perceptions of the officials and employees of the OMB who are in-charge of the
implementation of the program and who served as respondents for this research.
7
1.5. Definition of Terms
after considering the information from multiple and diverse sources in order to
government to citizen’s demands concerning the type of public services the public
sector should provide. This may include the government’s response to the citizen’s
inconsistent with his official duty and the rights of others. These do not only
includes bribery and embezzlement but also money laundering, concealment and
8
Effectiveness – is about doing the right task, completing activities and
achieving goals.
institutions acquire and exercise their authority to shape public policy and provide
following characteristics: (1) accountable; (2) transparent; (3) follows the rule of
law; (4) responsive; (5) equitable and inclusive; and (6) participatory.
by one person dealing with others in the making and performance of contracts, and
government contract.
9
Transparency – describes the availability and increased flow to the public
10
CHAPTER II
According to Agator (2013), the Philippines had started dealing with the
problem of corruption from the time of its independence from the United States in
1946. But looking through is colonial history, it seemed that it started even as early
and political corruption which started during the early days of Spanish rule is still
present and manifest up until today. The struggle for power among clans for private
past and current leaders, the prevalence of corruption goes on so long as the
concentration of power to spend and appoint remains in one person combined with
weak checks and balances. These scenarios presented good opportunities for abuse
and corruption.
In the 2010 elections, the Filipinos hoped to see the end of rampant
corruption when Benigno Aquino III, the son of then President Corazon Aquino
who succeeded Marcos during the democratic transition, was elected as President
of the Republic of the Philippines. Aquino was elected because of his strong anti-
corruption platform. He was able to gather the highest winning percentage (42.08
per cent) in what is thought as one of the most fair and free election in the history
11
of the Philippines. It worth noting that his main campaign platform was in the form
of “renewed social contract” and enumerating his sixteen (16) point program
However, just like the past administrations, the leadership of Aquino is not
spared of the same dilemma on corruption and patronage patterns are already deep-
Despite the observed political changes and renewed political will to address
rankings. This reveals that the country is still facing major governance and
corruption challenges. The country was ranked 105 out of the 176 countries
a score of 37 out of 100. Apparently, the Philippines is still one of the worst
also obtained a similar result because the Philippines scored 26.07 on a scale of 0
far as corruption control. However, for the period of 1996 up to 2007, there was
marked sharp decline in from 52.22 to 25.7 rank. The ranking of the Philippines in
terms of corruption control seemed to have stabilized around this level. In 2012, a
slight but not really statistically relevant improvement to 33.49 was recorded.
12
However, this does not allow us to speculate that the Philippines is actually making
perceived that corruption increased in the year 2010. In the same survey, respondent
Filipinos identified the members of the police force, political parties and civil
transactions. Thus, this situation is where bribery and corruption set in. They resort
to giving of gifts to make sure that their transactions with the government office
13
2.3.2. Patronage networks and clientelism
patronage system that pervades in the country’s institutions. The country’s political
system has been termed by political scholars as “oligarchs and clan”. Elite families
Agator (2013) cited the case of then President Arroyo’s regime as a classic example
of the kind of corruption. As early as the first few months of her stint as President
positions in the government as payback for their support. Her husband was also
Aquino’s government platform openly called for the end of patronage and political
country. Other than that, patronage, violence, fraud, overspending and bribery
during elections campaigns are very common during elections in the Philippines.
True, the country has a Commission on Elections (COMELEC) that would oversee
14
and protect sacredness of elections, but the said body itself had been accused of
poverty”, the Aquino administration crafted its Philippine Development Plan (PDP)
for 2011-2016, which was duly approved in 2011. The PDP was focused on good
against poverty and goal to achieve inclusive growth. In line with this, the Good
Governance and Anti- Corruption (GGAC) plan for 2012-2016, which includes
government operations was likewise approved and set into motion. Thereafter,
several relevant laws were enacted to further aid the government in its fights against
corruption such as: (1) An Act to Further Strengthen the Anti-Money Laundering
Law expanded the coverage of a law on illegal movement of money to escape the
threat of being blacklisted by the task force; (2) The Terrorism Financing
further provide for safety nets against corruption, it has adopted a new e-
15
for corruption through face-to-face interactions with public officials (Agator,
2013).
Aside from resorting to legal reforms, the Philippine government under the
investigate the corruption allegations against his predecessor and her allies.
Philippines
The Philippines has enacted a wide range of laws defining all acts and
omissions constituting graft and corruption, including extortion, active and passive
state information for private gain and has provided corresponding penalties for it.
In addition to that, public officials are required by law to declare their wealth and
file statements of assets and liability and net worth every second year. The anti-
money laundering act was also made to further strengthen the stance of government
against corruption.
16
Moreover, the Philippines joined and ratified the United Nations
Convention against Corruption (UNCAC) in 2006. The UNCAC outlines the four
(4) pillars of an effective campaign against graft and corruption which are the
adoption of preventive measures directed at both the public and private sectors,
every aspect to fight against corruption and asset recovery of the fruits of
corruption.
Philippines
following constitutional and statutory bodies were duly established and recognized
an advisory committee attached to the Office of the President. It is tasked to set the
targets of the Aquino government until 2016, undertake all the necessary measures
to meet these targets as well as monitor and report their progress and achievements
to the president. In early 2012, President Aquino approved the GGAC plan for
17
information, disclosure of government information, citizens’ participation and
cases and complaints against presidential appointees. However, in 2010, upon his
assumption to office, President Aquino abolished the PAGC and transferred its
functions to an existing office under the Office of the President. Thus, the Office of
the President retained its power to directly investigate graft and corruption cases
corruption agency in the Philippines, with power to investigate and file criminal
charges against public officials involved in corruption cases. Its mandate also
(4) Sandiganbayan
The Sandiganbayan, a special court that has jurisdiction over criminal and
civil cases involving graft and corrupt practices and such other offences committed
18
by high ranking public officers, including those in government-owned or controlled
(5) Judiciary
The regular judicial courts, on the other hand, have jurisdiction over
criminal and civil cases involving graft and corrupt practices and such other
allegations of money laundering and to analyze financial data from banks and
get money laundering offenders prosecuted, or with the assistance of the Office of
the Solicitor General (OSG), it may start civil forfeiture. As of to date, by the
passing of the Act to Further Strengthen the Anti-Money Laundering Law, the
AMLC can now investigate financial records without the consent of the account
holder.
19
(7) Commission on audit (COA)
commission primarily tasked with examining, auditing and settling all public
accounts and expenditures of the government. The COA has no power to prosecute
and discipline the erring government officials found to have made expenditures in
violation of COA rules, but it has a complaints mechanism in place for reporting
Justice, the Philippine National Police and the National Bureau of Investigation. Its
the checking part of the job is conducted by the Office of the Ombudsman, and the
LCC provides the necessary support in the conduct of the investigations. The LCC
may act on any information from any citizen denouncing suspicious lifestyles of a
number of lifestyle targeting the staff of the Bureau of Internal Revenue, Bureau of
20
(9) Other stakeholders
press, the participation of the media in the fight against corruption is highly
2007, unscrupulous articles can be ground for filing a case for libel or defamation
Very crucial to the fight against corruption is the cooperation of civil society
organizations. The Philippines has a vibrant civil society, and has civil society
organizations (CSOs) active in various sectors such as human rights, faith, poverty
alleviation and social welfare. Some of these CSOs include the Procurement Watch
Inc. which has been involved in promoting and monitoring reforms in public
procurement; the Social Weather Station, which conducts surveys for raising
Philippine government has the political will to fight and weed out corruption from
its own system. It has sufficient statutory provisions defining all kinds of corruption
21
and providing for corresponding penalties thereto depending on the degree of its
well as mechanisms for the forfeiture of illegally acquired assets of the government
Republic Act No. 6770 (The Ombudsman Act of 1989). It is vested with the
omission of any public official, employee, office or agency, when such act or
charter, to perform and expedite any act or duty required by law, or to stop, prevent,
22
3. Direct the officer concerned to take appropriate action against a
disbursement or use of public funds or properties, and report any irregularity to the
fraud, and corruption in the Government and make recommendations for their
23
As emphasized in its enumerated powers, duties and functions, the OMB
In the exercise of its oversight role, the OMB takes on the duty to monitor
the general and specific performance of the government officials and employees. It
sees to it that the rule of law is fairly, justly and equally administered and executed.
Also, it makes sure that prompt, efficient and steady flow service is rendered to the
public.
and other major sectors of the society for a nationwide campaign for integrity in the
public service, the spread of the sound Filipino values of honesty, discipline, respect
effective governance.
24
government agencies and provide recommendations for a system of government
After the conduct of proper investigation, the OMB has the power to impose
criminally charge and prosecute them before any court of law including private
role as the watchdog, mobilizer, official critic and dispenser of justice, and in
OMB crafted its 8-point agenda for 2011-2016 to address the problem on graft and
corruption in the Philippines. The agenda includes, among others, the adoption of
graft and corruption prevention program. The priority areas of the 8-point agenda
those involving large sums of money, grand corruption cases and celebrated cases;
25
(2) Attain zero backlog;
sectors;
Ombudsman; and
Ombudsman.
It is apparent from the priorities set by the OMB that it is responding to the
curb corruption. It has intensified its investigation on complaints and cases pending
grand corruption cases and celebrated cases and sought enhance its anti-corruption
26
Apart from expediting the resolution of complaints involving graft and
corruption filed before it, the OMB also implemented several program and project
As part of its role as watchdog and official critic, the OMB is posting a
corruption problem and inefficiency in the operation of the office, if there is any.
The resident ombudsman shall also be render mediation services, conducts lectures
employees.
The IDR is a diagnostic tool conceptualized by the OMB with the aid of the
United States Agency for International Development that intended to review and
assess the robustness of the corruption resistance mechanism and identify the
27
The CPUs are civil society organization duly accredited by the OMB as its
partner in the fight against corruption. As an accredited partner, the CPU may
Units (JGUs), on the other hand, serve as the OMB’s youth arm in graft prevention
and control. The target of this program are school youth organizations. The JGUs
are used as venue to awaken the consciousness of the youth on corruption and instill
honesty and efficiency in them as future leaders. As an incentive, the OMB is giving
corruption.
Exemplars
corruption education programs of the OMB. This is a joint project of the OMB and
the Department of Education (DepEd) which intends to mold and instill positive
values among the elementary and secondary students. The modules of the GCPE
elementary and secondary students through DepEd Memorandum Circular No. 13.
28
4.2. Orientation Briefings
tackling the organizational set-up of the OMB, its major roles and functions, and
officials and employees outside of OMB an idea of what OMB is and what it does.
The Office of the Ombudsman holds lectures for government officials and
the evils of corruption, promote public service values, and expand their knowledge
conducted among government officials and employees, including that of the OMB.
Its modules are aimed at facilitating a process among the various sectors towards
understanding the culture of corruption and the roles of individuals and institutions
issues and situations of corruption and their immediate and long-term causes and
29
consequences; allowing serious reflection among different sectors to generate
insights on their value systems that reinforce or prevent corruption; and building
corruption incidence.
To be able to reach out to the public, the OMB continued its promotional
programs, using print, broadcast, and cyberspace media namely, the “Magsumbong
partnership with other government agencies and public and private sector
organizations. It provides for a means where the public could air their requests for
assistance and issues concerning the dispensation of cases. The “The Essential
Thing” is an opinion column where the Ombudsman writes her insighst on various
30
corruption drive. High-profile cases were also featured in the journal as well as
educating the public and civil society on the ongoing initiatives of OMB against
promote public service values, and expand their knowledge of anti- corruption laws.
(ITAPS). This workshop focuses on the public servant and seeks to instill in them
the value of public service delivery engrained with integrity, transparency and
service values are internalized and to give an opportunity to enhance the public
the public.
Development (CIPD). CIPD is the training arm of the OMB for external
two-hundred nineteen (219) barangay officials. This marked the start of its
31
OMB- Central, OMB-Luzon, OMB-Visayas, OMB-Mindanao and OMB-MOLEO
wherein participants thereof were tapped as ITAPS facilitators in their own sectors.
contemporary adult learning theory which lasts for one (1) and a half (1/2) day. It
is composed of six (6) sessions covering the following topics: (1) People’s Rights
Citizenship and Ethics; (4) Public Accountability and Transparency; (5) Legal
Framework; and (6) Informed Decision Making. At the culmination of the training,
officers; (2) Fully understand the significance of personal virtues in the efficient
delivery of services to the public; (3) Have facility in moral reasoning and making
informed decisions; (4) Affirm one’s professional strength and personal virtues
(See Appendix 1 for the overview of ITAPS and Appendix 2 for ITAPS Modules).
align and capture the contents of all other seminars/workshops conducted by the
OMB into one. The objective of ITAPS is to refocus the attention of the participant-
public servants into character and integrity development, as well as enhance in them
Therefore, the workshop does not only educate the participant-public servants of
32
what constitute the offense involving graft and corruption and their corresponding
penalty, but also tackles about the expectations of the public as their clients, quality
of the service that the public deserves and the quality of services that they are
is to instill upon the participant-public servant the value of public service delivery
engrained with integrity, transparency and accountability with the end in view, of
attaining and promoting good governance, and ultimately, curbing out corruption
33
CHAPTER III
necessary to first look into the definition its set by different authors and researchers.
The simplest definition of corruption is that refers to any act or omission of public
officer involving abuse of public office for private gain. In other words, it refers to
misuse of public officer for private gain. An office is a position of trust, where one
correlated with the personal greed of those who are power and assuming public
office. The opportunity to take advantage is available not only to the high ranking
officials but to the low ranking as well. Low ranking and salaried government
workers gives in and receives unofficial payments in order to get by. This takes the
form of “Petty Corruption”. While the high ranking officials tends to abuse the
power of their respective office and use their influence for their own, their family’s
and relatives benefit. This is otherwise known as the “Grand Corruption”. On the
part of the private sector, in order to facilitate their transactions with the
government officials. Even ordinary citizens who are availing of the simplest
34
service from the government cannot seem to enjoy it without having to pay bribe
or give gift. This represents the sad picture of corruption. People seemed to have
accepted and tolerated these corrupt practices, it became their way of life.
making process of the person involved in corrupt practices. Williams and Doig
(2000), opined that corruption involves the behavior on the part of officials of
discretion, public official consents to deviate or demands deviation from the lawful
reward, and these motives influencing the decision-making process cannot justify
of the decision done. The public officer, in this case, may either receives grease
payment to facilitate or expedite the service that he legally and ordinarily required
permits, zoning and rezoning of lands, collection of taxes, either through taxation
or imposition of customs duties, among others. Thus, for corruption to take place,
35
the following elements must all concur: (1) there must be a public official; (2) he
possess a discretionary power; (3) he misuse that power; and (4) he benefited from
on the powers entrusted to public officials are loose, where civil society is poorly
Some studies have identified the following causes of corruption, to wit: (1) low or
inadequate salaries; (2) exposure to ample opportunity to corrupt; (3) low risk of
apprehension and punishment; and (4) high reward for committing corrupt acts.
According to Quah, (2003), “if the official is not to be tempted into corruption and
allow such benefits as will ensure his loyalty”. Citing the cases of Indonesia,
Mongolia, Korea, Thailand, Philippines and Singapore, it was proven that reforms
in the salary structures of civil servants coupled with corresponding salary increase
Singapore which was able to effectively reduce the incidence of corruption within
36
Singapore is the least corrupt country in Asia. This is because it was able to
put forward adequate anti-corruption strategies and their political leaders were
by reducing the opportunities for corruption and increasing the penalty for corrupt
behavior by legislation and sincerely implementing the same; and second, when it
finally attained financial capacity to do so, by reducing the incentives for corruption
by means of improving the salaries and working conditions of its civil servants.
and corruption, these strategies failed to attain its goal to reduce corruption because
it failed to address the other half of the anti-corruption measure that is by reducing
the incentives for corruption by means of improving the salaries and working
conditions of its civil servants. The salaries of Philippine civil servants remained
low, hence, they had to resort to other ways to augment their income and these may
include resorting to petty corrupt practices. Thus, though the political leaders of the
Philippines may have been committed then at eradicating corruption, the anti-
of corruption.
37
Moreover, the expansion of the role of the public bureaucracy in national
also gives them the opportunity to abuse their powers and discretions, and resort to
corruption. Having the power to regulate, control and prohibit the exercise of
certain activities and access to services and goods like the field of construction,
transportation, import and export, health and hygiene, safety and sanitation,
immigration and emigration, drugs, recreation, and even in markets, gives the
public official concern the ample opportunity to employ ways and means to demand
bribes or grease money from the public who wish to avail of the above stated
privileges from the government. Hence, this where safety nets and regulation in the
pernicious and prevalent factors were identified which led to further increase in the
discretion, such as: first, the delay in the process of delivery of service. This
situation gives an ample time and opportunity to demand for bribe and incentive to
This situation leaves the public ignorant of the proper procedure in dealing with the
government processes, thus, giving the public the impression that public official
concerned has the authority to decide whether a particular law shall be enforced
38
and who shall benefit from. This situation will definitely create a situation ripe for
exploitation of power and corruption. Third, vesting too much, unlimited and
Often times, supervisors delegates the jobs to their frontline subordinates without
taking time to counter-check if the same was done in accordingly (Quah, 2003).
commission of corrupt acts poses a low risk of detection and punishment will
encourage public servants to engage in corrupt practices. The public must also be
publicity could serve as effective deterrent against corruption. The opinion of the
Corruption has deleterious effect on the stability of the state afflicted with
economic growth of the state. Uncontrolled corruption will not only affect the state
39
concerned but also its neighboring state. In the political level, corruption has
enormous effect in political developments. True, almost all state has a corruption
problem but its causes, patterns, effects and consequences differ depending on the
political and legal institutions, level of economic development and social values of
the state concerned. For example, all variables being equal, a state which has a
strong independent judicial system could possibly weed out corruption effectively
developing states are facing more difficult and challenging fight against corruption.
being the case, it is difficult for one state to stand alone against corruption. The
regionally.
interest as well as support from the high level organization such as the World Bank,
40
International Monetary Fund (IMF), Asian Development Bank (DBP), the
root cause of poverty. Several experts who have done their respective studies have
come to the assumption that it is difficult to alleviate poverty without first curbing
corruption. Hence, studies looking for ways and means to stop corruption is indeed
significant. The problem on corruption should be tackled first before we can tackle
countries, the member states had a consensus that in the fight against corruption,
(United Nations Asia and Far East Institute for the Prevention of Crime and
enforcement criminal measures. This idea was even propounded by the United
criminal justice measures. This shows that the UNCAC itself gives equal
importance to the use of preventive and punitive measures in combating the global
41
subsequent remedial measures. This especially true in the case of corruption. Why
is it so? Because it is very difficult to detect and prosecute the corrupt acts after the
the other hand, offenders try to conceal the commission of the offense by employing
sophisticated “modus operandi” or ways and means to hide the same and the
proceeds derived therefrom. It should be noted that corruption takes place between
the guilty parties. There is usually no victim willing to come forward and file a
complaint. Why is that so? Because both parties to the offense benefited from the
corrupt act. Innocent or neutral witnesses are hard to come by, and the most corrupt
from cooperating with the authorities. Therefore, with the nature of the offense, the
Moreover, while it is true that it may be difficult to prevent the crimes that
are committed in the heat of the moment, but prevention does work in the case of
corruption. Laws has clearly defined the elements of the corrupt acts. We are then
very much aware where and under what circumstances is it likely to occur. We all
know that corruption occurs while a public officer is performing his governmental
function. Thus, public sector corruption then always occurs in connection with
governmental activities and involves government officials. Such being the case,
42
and accountability of governmental businesses, and corruption risks can be
(1999) stated that corruption is a systemic issue requiring holistic and collaborative
organized and created for this purpose, and many parts of society. In order to
control corruption, the best approach is prevention through the promotion of good
governance. Only the practice of good governance will help the ruling government
curb corruption and build integrity, and ultimately, improve their public services
and create an enabling environment for the private sector. Hence, in the end
promote economic growth. Therefore, three (3) core activities that must be put in
the top of priorities in controlling corruption, to wit: (a) improving public sector
agencies, and the judiciary and of civil society, particularly by strengthening non-
governmental organizations (NGOs) and the media. Evidently, all parts of society
are bound to share the responsibility for controlling corruption. The government,
for its part is responsible for dealing with civil servants who engage in extortion
43
and bribery. But there are two (2) parties in the commission of corruption, the one
who receives and the one who bribes, who are usually businesses and individuals
who offer bribes to civil servants to obtain certain advantages. With this fact, the
Anti-corruption crusaders can only achieve real gains when a society changes its
corrupt.
public resources, the state, consequently, fails to generate credibility and authority.
This failure in the use of government resources takes the form of a systemic
counteracts the idea of good governance. To address this fact, government leaders,
politicians and bureaucrats must provide the political will to fight and eradicate all
reduce corruption and provide whatever means are necessary to ensure that
appropriate steps are taken to build systems of integrity and rule of law. Article 7,
Chapter II of UNCAC lays down what could be done by the public sector in the
44
1. Each State Party shall, where appropriate and in accordance with the
strengthen systems for the recruitment, hiring, retention, promotion and retirement
(b) That include adequate procedures for the selection and training of
(c) That promote adequate remuneration and equitable pay scales, taking
(d) That promote education and training programs to enable them to meet
the requirements for the correct, honorable and proper performance of public
functions and that provide them with specialized and appropriate training to
2. Each State Party shall also consider adopting appropriate legislative and
45
accordance with the fundamental principles of its domestic law, to prescribe criteria
3. Each State Party shall also consider taking appropriate legislative and
transparency in the funding of candidatures for elected public office and, where
its domestic law, endeavor to adopt, maintain and strengthen systems that promote
ranging from the strengthening the recruitment, hiring, retention, promotion and
programs to enable them to meet the requirements for the correct, honorable and
proper performance of public functions and that provide them with specialized and
from the government itself. The government officials themselves must accept the
46
reality of the corruption and the extent it was deep-rooted in its system, and must
on their own volition seeks to eradicate corruption in its system. This the reason
that will increase their awareness of the risks of corruption and the standards of
workshops and character education aimed at honing the basic virtues of honesty,
society and education. It addresses ethical dimensions of the individual and society
and examines how standards of right and wrong are developed. Consequently,
moral education teaches core moral values, such as honesty and responsibility, care
developing good moral character (Ochula, 2012). This is what the public servants
need to remind them and help them develop the Principles of Public Life
(1) Selflessness – decision should be based sole on public interest and not
on personal gain;
47
(2) Integrity – public officials must not allow themselves or place
and actions to the public, and must be willing to submit himself for
(5) Openness – public officials must be open as possible in all the decisions
and action that they take. They must be able to present reasons for their
decisions and restrict information only when the interest of the public
demands.
interests relating to their public functions and are required to resolve any
conflict that may arise from that of the interest of the public.
Indeed, the fight against corruption within the public sector calls for diverse
solutions which starts from the time of recruitment, by ensuring that hiring must be
equity and aptitude; while they are in the service and during promotion by making
48
sure that they receiving adequate remuneration and benefits and conducting
education and training programs to enable them to meet the requirements for the
public functions, and appropriate training to enhance their awareness of the risks
of corruption inherent in the performance of their functions and promoting the true
49
CHAPTER IV
The researcher seeks to assess the effectiveness and efficiency of the ITAPS
of the OMB-MOLEO as corruption prevention tool for the PNP. In achieving this
based on the views of the participants. Usually, this method is resorted if the
researcher wanted to have a deeper understanding and good grip of the underlying
particularly used for studying a broad area on which scarce information is known
in order to describe phenomena in detail and to explore topics that are difficult to
case study. According to Yin (2003), a case study method is an experiential inquiry
that allows the researcher to explore an existing phenomenon in depth and within
its real life or realistic setting. Further, Eisenhardt (1989) also opined that this
50
or where fresh perspective is needed. And this same method if likewise most
appropriate if the researcher would like to narrow down a very broad field of
research into a more manageable and realistic research area. Finally, Creswell
assessment for that matter, the most appropriate design of inquiry to be used is case
study wherein the researcher will have an opportunity for an in-depth analysis on
To gather the data needed to attain the objective of the study, the researcher
triangulation is the use of more than two methods in studying the same phenomenon
techniques helps the researcher to obtain a better, more substantive grasp and
triangulation technique usually utilizes the in-depth interviews, focus group and
studies will definitely allow the researcher to have a broader perspective and
understanding of the phenomenon subject of the study. The result of each method
will corroborate the finding on another method used, hence, giving more accurate
and stronger evidence. Hence, in this study, the triangulation method used by the
51
researcher are also individual interviews, focused group discussions and personal
observation.
the respondents. As put in by Berg, B.L. (2008), interviews will help researcher to
obtain the respondents’ thoughts, opinions, and attitudes towards the issues related
to the subject of the study. The interviews are in the form of guided conversations
rather than structured queries. Thus, allowing the interview to be fluid rather than
structured in order to get an in-depth responses from the informants based on their
the subject of the study. There were three (3) respondents in the researcher’s
interview. They were the (1) Deputy Ombudsman for OMB-MOLEO, (2) Director
ITAPS.
Another method used was the focused group discussion. It is form group
interview conducted for a small group of respondents. The respondents are usually
unstructured manner of discussion with the researcher acting as the moderator. The
52
questions asked are broad enough to allow them freely voice out their thoughts and
concerns on the subject matter of the discussion, however, it should also be limited
enough to align their views and ideas to details necessary for the research. And
these depends on the ability researcher to steer the discussion to matter relevant to
her study.
personally made by the researcher since she is very much familiar with the
respondents were chosen because of their knowledge and actual participation in the
administrative adjudication against erring members of the PNP. Two (2) separate
focused group discussions were conducted with three (3) ITAPS facilitators and
Personal observation was another technique was used that allowed the
observe the demeanor of the respondents during the interviews whether they were
Additional data gathered came from the secondary sources obtained from
Records Division of Office of OMB-MOLEO and online data base from the website
53
of OMB-MOLEO. The secondary sources are the following: (1) Overview of
ITAPS, (2) Description of ITAPS Modules (3) OMB Annual Reports, (4) Statistics
on Docketed Cases of OMB-MOLEO for 2008 -2014, and (5) Database of docketed
cases of OMB-MOLEO for 2014. The information obtained from these sources
are necessary in assessing its effectiveness and efficiency as anti- corruption tool
and leading questions that were later on reformed throughout the length and breadth
of the research as concepts and categories started to come together. To allow the
subject matter of the study which is the ITAPS program and its implementation.
data and then followed by open-ended questions. The open-ended questions were
used to explore information about the respondents’ expert opinions on the content
of the ITAPS and the challenges in its implementation with the PNP. As Kalof, et
al. (2008) suggested, asking each respondents the same questions in the same order
direct comparisons can reveal how the characteristics and view of the informant are
54
linked to her answers to the questions. The interviews were conducted in the
language where the informants were most comfortable with, English and Filipino.
The interviews started with an overview of what the study is about and what it aims
to accomplish. The informants were then asked about their views, comments,
broad enough for the respondents to freely voice their thoughts and concerns while
at the same time, limited enough to align their views and ideas to the details
necessary for the research. The respondents were given wide latitudes for free
expression, and the researcher occasionally interjected few probing questions only
to keep the respondents ‘responses on course. Notes of the interviews were logged
and recorded to preserve the information. The notes were the basis for coding the
data.
implementation of ITAPS. They are familiar with the program design and content,
as well as, in monitoring the implementation of the program. There were three (3)
respondents in the researcher’s interview. They were the (1) Deputy Ombudsman
Bureau (PACCB) and (3) ITAPS Coordinator, PACCB. The interviews took place
55
respondents’ workplaces and lasted for about an hour each. In the course of the
(1) How is the ITAPS different from the other Anti-Corruption program
of OMB?
(5) How do you determine the specific police office which need to
undergo workshop?
(6) How can you measure the effectiveness and efficiency of the
program?
(7) Does it have any impact on the state of corruption in the PNP?
On the other hand, the researcher also conducted focused group discussion
by several ITAPS facilitators and graft investigators who are taking part in the
56
implementation of ITAPS and in the investigation of cases filed against the
members of the PNP. The interview/ discussion enabled the researcher to obtain
better insights about their experiences on the implementation of ITAPS and the
question asked was also open-ended and was done in conversational manner.
The choice of the informants was personally made by the researcher since
she is very much familiar with the organizational set up of OMB-MOLEO as she
is connected with same office. The respondents were chosen because of their
Two (2) separate focused group discussions were conducted with three (3)
which lasted for about an hour. The discussion were conducted in the language
where the respondents were most comfortable with, English and Filipino. The
discussion started with an overview of what the study is about and what it aims to
accomplish. The respondents were then asked about their views, comments and
57
experiences on the on the implementation of ITAPS, which question was broad
enough for the participants to freely voice their thoughts and concerns while at the
same time, limited enough to align their views and ideas to the details necessary for
the research. The informants were given wide liberties for free expression. In the
course of the discussion, the researcher is interjecting a few probing questions only
to keep the informants ‘responses on course. Also, notes of the interviews were
logged and recorded to preserve the information, and these notes form the basis for
During the discussions, the following general and specific questions were
asked:
(1) How is the ITAPS different from the other Anti-Corruption program
of OMB?
(4) How do you determine the specific police office which need to
undergo workshop?
(5) How can you measure the effectiveness and efficiency of the
program?
58
(6) Does it have any impact on the caseloads of OMB-MOLEO against
Also helpful in this technique is that the researcher can also observe the
can observe session’s participants interacting and sharing specific attitudes and
experiences, and how they can explore the issues subject of discussion (Berg, B.L.,
2008). Hence, personal observations during the conduct of interview and focused
group discussion offer opportunity for researcher to take note on behavior and
qualitative research method is conducted in the natural setting, hence, the researcher
has the opportunity to have a face-to-face interaction with the respondents and the
Finally, the researcher also used data from secondary sources of obtained
from Records Division of Office of OMB-MOLEO and online data base from the
website of OMB-MOLEO. The secondary sources are the following: (1) Overview
of ITAPS, (2) Description of ITAPS Modules (3) OMB Annual Reports, (4)
Statistics on Docketed Cases of OMB-MOLEO for 2008 -2014, and (5) Database
59
of docketed cases of OMB-MOLEO for 2014. The materials and information
obtained from these sources helped the researcher in understanding the concept of
ITAPS and its implementation which information are necessary in evaluating its
Moreover, another crucial part of the conduct of the research is the data
management. After collecting the data from interviews and focused groups
discussions, and the documents gathered from the official repository of the OMB-
MOLEO, the researcher transcribed the recorded data into texts. During this process
recorded data. Thereafter, the transcription was reviewed carefully and the data was
coded into categories and themes. The researcher checked the transcription for
significant trends and patterns and highlighted the ideas that were repeated. In
addition the data was categorized into major and minor themes for analyzing.
Thereafter, using the data obtained, the researcher will try to assess whether
the activities of the program were being effectively conducted given the limitations
of resources utilized by the implementers, and (2) whether the outcome of the
ITAPS, taking into consideration if the effective attainment of goal and benefits of
the ITAPS were justified by the cost and resources used in its implementation. Or
60
whether the implementer of ITAPS has resorted to the most efficient way of
implementing it.
61
CHAPTER V
as anti-corruption tool for the PNP, and assess its effectiveness and the efficiency
focused group discussions conducted and the information gathered for secondary
of the OMB. It was conceptualized in 2012 by the Center for Integrity and
Professional Development (CIPD). CIPD is the training arm of the OMB for
designed to align and capture all the other seminars/workshops conducted by the
OMB into one. The objective of ITAPS is to refocus the attention of the participant-
public servants into character and integrity development, as well as to enhance the
the workshop does not only educate the participant-public servants of what
constitute the offense involving graft and corruption and their corresponding
penalty, but also tackles about the expectations of the public as their clients, quality
of the service that the public deserves and the quality of services that they are
62
is to instill upon the participant-public servant the value of public service delivery
engrained with integrity, transparency and accountability, with the end in view of
attaining and promoting good governance, and ultimately, curbing out corruption
contemporary adult learning theory which last for one (1) and a half (1/2) day. The
choice of recipient depends upon the request of the police office that is interested
concerned to avail of this workshop. Ideally, each batch should at least consists of
50-60 participants.
It is composed of six (6) sessions covering the following modules and their
expectations of citizens.
Module 2: Legal Framework - At the end of the session, the participants are
63
Modules 3: Public Accountability and Transparency - At the end of the
session, the participants are expected to revisit the value of accountability as public
Module 4: Code of Citizenship and Ethics - At the end of the session, the
and ethics.
the participants are expected to deepen appreciation on the role of personal virtues
an increased confidence and comfort about their role as integrity stakeholders and
personal virtues in the efficient delivery of services to the public; (3) Have facility
in moral reasoning and making informed decisions; (4) Affirm one’s professional
64
The ITAPS facilitators for the PNP are composed of the organic members/
employees of OMB-MOLEO who have undergone the prior training in the conduct
of said workshops. The ITAPS workshops rolled out in the PNP in the later part of
2013. But full blast implementation took off in the middle of 2014 and OMB-
MOLEO was able to cater to four hundred eighty participants as of the end of 2014
65
As can be gleaned from the foregoing description of ITAPS design and its
is clear from its modules that it was designed to awaken the awareness of the
functions, provide a venue for instilling in them the proper decorum of a public
of the duties and responsibilities of their functions and developing the skill of
problem solving and decision-making guided by good moral character and ethical
standards.
After decoding and analyzing the responses of the respondents who had
actual experience and first-hand ideas on how the ITAPS is being implemented, the
66
MOLEO was not able to conduct
ITAPS in full blast because we had no
Deputy Ombudsman at that time).
67
-“May mga program pa rin ang
PACCB na nangangailangan din ng
budget.” (There are other programs of
PACCB that need to be allocated with
budget).
68
and what police office in the PNP will
be the priority recipient of ITAPS).
69
(We do not have enough facilitator,
budget allocation and time to conduct
ITAPS on all members of PNP)
70
- “Medyo maaga pa para sabihin
Insignificant impact on caseloads.
nating may impact na ang ITAPS sa
caseloads ng OMB-MOLEO” (It is still
too early for us to measure the impact
of ITAPS on the office’s caseloads).
71
-“Dahil sa kasunduan sa pagitan ng
OMB at Department of Justice (DOJ),
may complaints na diretso ng
isinusumite sa DOJ, o inire-refer ng
OMB sa DOJ.” (The OMB and DOJ
came up with an agreement delineating
their respective investigative
jurisdiction. Hence, those complaints
against law enforcement officer falling
within the jurisdiction DOJ will be
filed directly before it, or be referred to
them by OMB).
implementation of the ITAPS with the PNP is a little bit protracted for reasons that
are beyond the control of OMB-MOLEO. The data gathered from secondary
sources corroborates the fact that indeed the permanent Deputy Ombudsman for the
OMB-MOLEO was appointed and had assumed office only by the middle 2014,
and there are only handful of ITAPS facilitators in OMB-MOLEO and are not
enough to cater to large number of PNP personnels, not to mention the fact that
they had to conduct ITAPS to other law enforcement officers of the country, such
72
as the Bureau of Fire and Protection, Bureau of Jail Management and Penology, the
of jurisdiction of OMB-MOLEO over the PNP and other law enforcement offices,
place.
determining which police office should be given priority in the conduct of ITAPS.
As the program is intended to address the corruption, those police offices which are
73
that the latter is barely sufficient to cater to the needs of the former. Thus, in order
to facilitate the conduct of ITAPS with less budgetary concerns, it would be better
if the same be done in partnership with the PNP though the Philippine National
Police Academy (PNPA) and the Philippine Public Safety College (PPSC).
number of cases docketed against the members of the PNP and other law
enforcement officers has gradually declined from the year 2008 up to 2014 (Please
respondents graft investigators, they are of the opinion that the ITAPS may not be
74
entirely the cause of this gradual decline and may be attributed to other facts such
In the course of the interview with the Director of PACCB, the researcher
had the opportunity to inquire on how they intend to evaluate the implementation
of ITAPS. Generally, midterm evaluation would have been proper by now as the
the entire bureaucracy. The researcher learned that there are no evaluation
parameters yet embedded in the program. For which reason, they are thinking of
revisiting and rethinking the ITAPS, and try to explore and look for appropriate
tools to evaluate it. Furthermore, according to him, it is still early to evaluate the
implementation of the program since the office in reality has just began
implementing it, especially if the evaluation is in terms of its impact on the anti-
On the bases of the above-stated data extracted from the official documents
and perceptions of the respondents who took part in the implementation of ITAPS,
and conduct of investigation of complaints filed against the members of the PNP
with OMB-MOLEO, the researcher will try to assess the effectiveness of the
75
program and the efficiency of its implementation as anti-corruption tool for the
PNP.
data gathered, look into (1) whether the activities of the program were being
implementers, and (2) whether the outcome of the ITAPS is achieving its objective.
following characteristics: (1) accountable; (2) transparent; (3) follows the rule of
law; (4) responsive; (5) equitable and inclusive; and (6) participatory.
designed not only to educate the participant-public servant, including the police
officers, of what corruption is, its causes and consequences, the penalties imposed
when committed, and their role in the fight against corruption, but it is a venue for
values formation seeking to instill upon the participants the value of integrity,
transparency and accountability in public service delivery, which virtues are basic
76
Moreover, despite the challenges and limitations encountered in the
the number of complaints docketed with the OMB–MOLEO. But the other reasons
like the intensification of the investigation and prosecution of erring police officers,
before it should not be also discounted as major factor in the gradual decrease in
researcher looked into whether the effective attainment of goal and benefits of the
ITAPS were justified by the cost and resources used in its implementation. Was the
OMB-MOLEO’s implementation of ITAPS was a little bit protracted and was able
to cater to more or less four hundred eighty police personnel for the year 2014, and
respondents are quite rational and are beyond their control, as follows: (1) in the
period between 2011 up to 2013, there was no permanent Deputy Ombudsman for
77
OMB-MOLEO; (2) they encountered financial limitations in the sending ITAPS
facilitators to different part of the country, hence, the workshops are being
conducted in the police offices around Metro Manila and nearby provincial police
office; (3) the choice of recipient members of police force was dependent mostly
upon the request of interested police office since there is no mechanism in place yet
conduct efficiently several sessions of ITAPS around Metro Manila and nearby
cited several possible reasons, the ITAPS appears to have contributed in the gradual
decline in the number of complaints docketed with the OMB–MOLEO against law
enforcement officers since it is evident and undeniable that such occurred during
the implementation of ITAPS. To such extent, ITAPS has efficiently achieved its
ITAPS, it is worthy to note that ITAPS design lack the necessary evaluation
78
Finally, as correctly pointed out by the respondents, the implementation of
ITAPS was not done with the direct coordination and participation of the PNP. The
PNP was merely regarded as client and not as partner in the conduct of ITAPS.
79
CHAPTER VI
RECOMMENDATIONS
corruption tool for the PNP, and the efficiency of its implementation.
On the bases of the interview and focused group discussions conducted and
corruption prevention education program and is designed to align and capture all
the other seminars/workshops conducted by the OMB into one. The objective of
accountability in the delivery of public service in response to the call for corrupt-
free government. Its vision is to instill upon the participant-public servant the value
with the end in view, of attaining and promoting good governance, and ultimately,
that it is indeed geared towards attaining good governance. It is clear from its
80
modules that it was designed to awaken the awareness of the participant members
of the PNP of the risks of corruption inherent to their functions, provide a venue for
instilling in them the proper decorum of a public servant, such integrity, honesty,
responsibilities of their functions and developing the skill of problem solving and
The implementation of the ITAPS with the PNP was confronted with
several challenges such as: (1) protracted implementation due reasons beyond the
determining its priority recipient; and (4) Insufficient ITAPS facilitators. Despite
Moreover, the ITAPS design does not have concrete evaluation tool
Lastly, the implementation of ITAPS was not done with the direct
coordination and participation of the PNP. The PNP was merely regarded as client
81
5.2. Conclusion
On the bases of the findings discussed above, the following conclusions are
formulated:
considering that its design and its content are geared towards attaining good
the PNP of the risks of corruption inherent to their functions, provide a venue for
instilling in them the proper decorum of a public servant, such integrity, honesty,
responsibilities of their functions and developing the skill of problem solving and
implemented and had to some extent contributed to the gradual decline in the
officers.
(3) In order check the operations and monitor any problems that may
even before the implementation of the program starts and should be integrated in
the program itself. In the case of the ITAPS, there was none.
82
(4) The implementation of ITAPS was not done with the direct
coordination and participation of the PNP. The PNP was merely regarded as client
and not as partner in the conduct of ITAPS, thus, made it cumbersome for OMB-
5.3. Recommendations:
mechanism.
partnership with the Philippine National Police must be concluded so that the
responsibility and the cost of its implementation will be shared by both agencies.
formation program, intended for the members of the PNP and cadets or incoming
recruits, the best venue for it then should be the Philippine National Police
Academy (PNPA) and the Philippine Public Safety College (PPSC). As such, a
National Police Academy for new recruits, and the training programs Philippine
83
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Berk, R.A. & Rossi P.H. (1999). Thinking About Program Evaluation 2.
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Creswell, J.W. (2014). Research Design: Qualitative, Quantitative and
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Klitgaard, R., Et al. (2000). Corrupt Cities: Practical Guide to Cure and
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Langseth, P., et al. (2000). The Role of a National Integrity System in
http://www.eacc.go.ke/PRESSRELEASES.ASP?ID=418&cat=speeches on 20
July 2015.
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Quah, J.S.T. (2003). Curbing Corruption in Asia: A Comparative Study of
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Weiss, C. H. 1998. Evaluation: Methods for Studying Programs and
Yin, R.K. (2003). Applications of Case Study Research [2nd Ed.]. Sage
Yin, R.K. (2009). Case Study Research: Design and Methods [4th Ed.].Sage
88
Appendix 1. OMB 8- Point Priorities for 2011-2018
priorities:
Under the law, the Ombudsman shall give priority to complaints filed
large sums of money and/or properties (last paragraph of Sec. 15, R.A. 6770). As
the lead anti-corruption agency, the Ombudsman should also give the highest
89
For purposes for classifying complaints and cases that need to be prioritized,
the term large sums of money refers to those where the amount of money or
property involved is at least 10 million pesos. Celebrated cases also refer to those
corruption cases refer either to those involving the highest national officials in the
the volume of non-priority complaints and cases (i.e, non-corruption cases, cases
that are trivial or frivolous, and those which can be referred to other forums) in its
2. Zero backlog
investigate reports of official wrongdoing and to act on all requests for assistance
from the public. It shall ensure zero backlog in the investigation of criminal cases,
for assistance.
90
Zero backlog will depend on the collective efficiency of the entire
integrity of all personnel who are accountable in every step of the internal processes
of the Ombudsman. Zero backlog seeks to end a culture of delays that erodes public
There is backlog when cases are not disposed within the prescribed
timeframes under the law and rules. Toward this end, all cases must be resolved
within 30 days from the date of submission for resolution/decision, pursuant to the
rules. Cases involving retiring public officials and employees shall be prioritized
of criminal charges against erring public officials and employees shall ensure that
resulting cases filed in court shall not be dismissed on demurrer. Those which
91
shall ascertain their conviction. The Field investigation Office and counterpart
Act of 1989) shall be judiciously observed. Complaints and cases that are
referred to the proper forum for appropriate action. A system for monitoring these
referred complaints and cases under Section 23(2) of R.A 6770 shall be established
administrative proceedings.
Department of Justice for prosecution in the regular trial courts shall be monitored
indorsed to the heads of concerned agencies for implementation of the penalty shall
92
The Ombudsman shall render meaningful, responsive, and relevant public
assistance. All front-line service units shall extend prompt, courteous and adequate
service to the public. Efforts should be made to meet, if not exceed, the reasonable
expectations of the public. A system for active handling of customer feedback and
Requests for assistance (RAS) and cases referred for mediation shall be
disposed expeditiously. The concerned action officer shall take sufficient actions
under Section 26(3) and (4) of R.A. 6770 to address the request or grievance.
sectors
ranking. Toward this end, all existing anti-corruption programmes and projects
93
A multi-sectoral strategy shall be devised to mobilize the support of all
shall ensure dynamic and productive policy and programme coordination among
assignment and division of work processes and remove redundancy. All issues “and
resource restrictions.
for cost-efficiency and/or compliance with the Anti-Red Tape Act. The
Ombudsman shall adopt such structure, staffing pattern, systems, and procedures
94
Prosecutor or even the Ombudsman shall be put up. Appropriate management
The Ombudsman shall observe transparency in all its dealing with the
public. The existing policy on sharing of information regarding the cases being
action; procurement and use of funds and resources; and the discharge of other
media reports.
95
Appendix 2. Overview of the Workshop on Integrity, Transparency and
PURPOSE:
This training aims to refocus the attention of the participants into character
OUTCOMES:
contemporary adult learning theory. There will be six (6) sessions to cover the
following topics/modules:
96
Module 1: People’s Expectation/ People’s Right and Development
Desired Outcome: At the end of the session, the participants are expected to
existing laws.
Desired Outcome: At the end of the session, the participants are expected to
the community.
Desired Outcome: At the end of the session, the participants are expected to
Desired Outcome: At the end of the session, the participants are expected to
deepen appreciation on the role of personal virtues in the efficient delivery of public
services.
97
Module 6: Informed Decision-Making
Desired Outcome: At the end of the session, the participants are expected to
DURATION:
NUMBER OF PARTICIPANTS:
98
Appendix 3. Description of ITAPS Modules
99
100
101
102
Appendix. 4. ITAPS Workshop conducted by OMB-MOLEO in 2014
103
Appendix 5. Number of Complaints Filed before OMB-MOLEO in 2014
104
Appendix 6. Number of Cases Docketed from 2008 to 2014 in OMB-MOLEO.
105
106