Chapter 1: Business Process Management and IT - : CA Intermediate (IPC) Course
Chapter 1: Business Process Management and IT - : CA Intermediate (IPC) Course
Chapter 1: Business Process Management and IT - : CA Intermediate (IPC) Course
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Recorded on : May 23, 2014
Important Notes
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Learning Objectives
To understand Classification of
the accounting Business
process flow Processes
Introduction to
BPM
Implementation
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Accounting Process Flow
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Sales Process Flow
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Purchase Process Flow
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Financial Management Life Cycle
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Classification of Business Process
Organizational Business
Process
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Organizational Business Processes
Inputs, outputs,
expected results, and Informal and
dependencies on other semiformal techniques
business processes
Multiple operational
processes contribute to Influenced by the
one organizational business strategy
process
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Organizational Business Processes
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Operational Business Processes
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Operational Business Processes
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BPM Implementation
Scope
• A single process, a department, or entire company
Goals
• Process understanding, improvement, automation, re-
engineering, optimization
Methods to be used
• Six sigma, BPM Life Cycle, TQM, Informal methods
Skills required
• Consultants, Trained employees, formal certification, basic
education, existing skill set
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BPM Implementation
Tools to be used
• White-boards, sticky notes, software for mapping,
documentation, software for simulation,
comprehensive BPMS
Investments to make
• Training, tools, time
Sponsorship/Buy-in needed
• Executive level, Department level, Process Owner level,
Employee level
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Need for a BPM Implementation
Introduce a knowledge
Re-engineer the Address the cultural
of product and
business radically barriers
customer profitability
Introduce leadership
and a role for managers
and empowered staff
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Need for a BPM Implementation – BPM leads to
success
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Business Process Management and IT
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Question 1: Business processes are broadly
classified into two categories which are:
Answer: C
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Question 2: Which of the following statements are
not true for organisational business processes:
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Question 3: Operational business processes
are represented by a:
B) Flow Chart
D) Pie Chart
Answer: A
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Question 4: What term describes 'an approach supported by software
tools intended to increase process efficiency by improving
information flows between people as they perform business tasks'?
Answer: C
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Question 5: Need for implementing BPM
does not include
B) Introduce a
A) Initiate continuous knowledge of product C) Increase the profit
improvement and customer of the organisation
profitability
D) Re-engineer the
Answer: C
business radically
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Thank you
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