Success With BEC Vantage Students Book Answer Key NS Dec09
Success With BEC Vantage Students Book Answer Key NS Dec09
Success With BEC Vantage Students Book Answer Key NS Dec09
Reading 3 Listening 1
1 launch 1D 2H 3B 4G 5C
2 charge
3 fee Listening 3
4 growth A2 B6 C3 D3 E2 F 4 G 7
5 concept H5 I4 J6 K7 L5
6 branch out
Pages 32 and 33
Listening 4
– You must be someone who likes to follow Writing 1
rules and have support from others 1 on his home number
– Choose a strong brand and something you 2 that the next meeting is on the 23rd
are interested in 3 the final dates
– You need start-up capital 4 for any confusion
5 the meeting
Listening 5 6 to call
1 it’s important when 7 bring the interviews forward
8 join us/them later
9 order number 01-X33 Exam Practice 2
1 Perkins
Writing 2 2 Rave
Possible answers 3 IL0378JUL
1 Please email Ralph details of next month’s 4 (the) June
seminars at [email protected]. 5 training video
2 Maria Monblot wants to attend next month’s 6 printing factory
business breakfast meeting not this month’s. 7 two weeks
Confirm this with her on 768 4556. 8 confirm
3 Please call Jochen Anderson about the 9 application form
schedule for the 25th between two and five 10 contact details
o’clock. He wants to change the time and 11 scheduled
length of his workshop. 12 how long
4 Please call Jochen Anderson on behalf of
Vanessa about the schedule on the 25th. Module 4.1 Advertising
5 Bryan in security confirmed the opening Pages 36 and 37
arrangements for Sunday. Call him on 07786
678 8890 if there’s anything else. Vocabulary 2
1 mailshots
Writing 3 2 TV commercials
1 3 word of mouth
Dates: The event is on the 25th. 4 brochures
Times: The schedule says Jochen is speaking 5 sample
at 9.30pm but he’s supposed to speak at 6 newspaper adverts
11am. He’d actually prefer to speak at 2pm. 7 banners
Numbers: His mobile is 0778 890 8895. 8 spam
2
Checking and clarifying details: Let me check. Vocabulary 3
So that’s … / I see. / Let me read that back to Possible answers
you. Types of Advantages Disadvantages
Confirming action: I’ll have to check … then advertising
call you back. / I’ll call you back in an hour. mailshots quick to not seen for
Requesting further information: Could you give deliver long
me your … ? TV memorable people
commercials and can remember the
Writing 4/5 be fun advert but not
Possible answers the
To: Kirsten product
word of you trust this people can also
Caller: Andrzej Welanetz mouth form spread bad
most news
Message: Please email details of the next brochures give you expensive to
telephone skills course to [email address]. He’s more produce
sending five people so also include details of time to study and send out to
discounts on group bookings. information your
target market
To: Vanessa sample people can expensive
test
Caller: Sergiusz Parteka before
buying
Message: He’s sorry but he’s postponing his newspaper read by read quickly or
booking for the seminar on the 13th. Please adverts many ignored
send dates for the next seminar and explain if banners you can they disappear
the course fee can be refunded. target a quickly
market by
Module 3.3 Exam Spotlight: Listening Test: choice of
Part One website
Pages 34 and 35 spam very cheap people delete
to them The modal verbs in sentences 2–4 in exercise
produce and before reading 3 refer to the past. They are formed like this:
deliver modal verb + have + past participle
Listening 4 Grammar 6
He mentions the following techniques: 1 should
– use search engines to put your name at the 2 didn’t need to
top of the listings 3 mustn’t
– get links on other sites 4 must have
– through a site review 5 couldn’t get
– get free advertising 6 needn’t have complained
– have a memorable domain name 7 don’t have to
– email campaigns (spam) 8 shouldn’t
– send out a monthly newsletter
– have competitions or give something for free Module 4.2 Delegating
Pages 40 and 41
Listening 5
1A 2A 3B 4A 5C Reading 2
1A 2E 3C 4D 5G 6F
Pages 38 and 39 7B
Reading 3 Listening 3
1 Case study 1 The manager clearly doesn’t follow:
2 Case study 3 1 The manager says, ‘I don’t want to give you
3 Case study 3 anything too difficult.’ so it isn’t challenging.
4 Case study 2 3 He starts by saying, ‘I know you’re really
5 Case study 1 busy but …’
6 Case study 2 5 He doesn’t ask the employee to explain the
7 Case study 1 instructions back to him.
6 He won’t be available to answer questions.
Grammar 4 7 He doesn’t give any praise for the work the
1 could employee did on the schedules last time.
2 needn’t
3 should Listening 4
4 must A3 B4 C4 D5 E7 F7
5 should
6 couldn’t G3 H2 I5 J6 K4 L4
7 mustn’t
Pronunciation 5
Students then categorise these in the 4.3 Listening script
summary: Can I borrow your expertise in something?
I’ve asked you because …
Possibility: could Let me know how it’s going once a week,
Obligation: mustn’t please.
Advice: should I’ll need a report on this with your findings and
Criticism: should your recommendations.
Deduction: must (have) So, let’s go through this one more time to
Lack of obligation: needn’t (have)* check it’s clear.
No possibility: couldn’t One thing you might want to think about is …
You’ve done a great job on this!
*Note that with verbs for lack of obligation, I’ve got a job here that will really interest you
didn’t need to means the action didn’t happen …
and wasn’t necessary, whereas needn’t have I’d like you to be in charge of all of it.
means it wasn’t necessary but the action What are you going to do?
happened. Feel free to call me if you have any questions.
Can you give this priority because they need it
Grammar 5 as soon as possible?
The deadline for this is next Thursday.
Pages 42 and 43 9B 10 D 11 B 12 A 13A 14
C 15 D
Writing 1
Possible answer Extension
Possible answers
Report on visits to website and proposed Thank you for your recent enquiry
marketing strategy Please find below …
________________________________________ Not only that ….
________________________________ In addition to that….
payable in advance
Introduction we would be delighted if …
The aim of this report is to comment on the Please find enclosed …
number of people visiting the company website in do not hesitate to call us
the last three months and propose a marketing
strategy for the next three months. Module 5.1 The Workplace
Pages 46 and 47
Findings
Over the last three months, the number of visitors Reading 2
has increased by 650. There are two reasons for 1A 2B 3D 4C 5A 6D
the increase. First of all, we launched a newsletter 7D
for subscribers. Secondly in May, we ran a 8B 9D 10 B 11 A 12 C
competition which was very popular.
With regard to costs, banners have cost 3,200 Listening 4
euros a month but very few people seem to visit Draw up selection of possible artworks 3
the website as a result of these. Installation 5
On the other hand, the newsletter doesn’t cost Select or commission artworks 4
anything (other than my time) but has helped to Art consultant makes initial visit 1
increase the number of visitors. Present possible choices to client 2
Recommendations Listening 5
In order to increase the number of visitors, I would Overall, the speaker seems to be suggesting
recommend that we continue with the newsletter that modern artworks are a better choice to
and run more competitions and quizzes. I also show you are a modern company and
propose that we stop using banners and put more ‘planning for the future’. Traditional artworks
resources into setting up links with other sites to say that a company is old or lacks new ideas.
increase the traffic.
Listening 6
Writing 2 1A 2C 3B 4C 5C 6A
Introduction
The report sets out to … Pages 48 and 49
The purpose of this report is to …
Findings Grammar 1
In addition to … 1 We prefer
Alternatively 2 they preferred
As a result of 3 I’ve always disliked
This means … 4 he’d always disliked
Recommendations 5 I’ll need
In conclusion 6 she would need
I would propose / suggest that …
The findings clearly show that we should … Grammar 2
1 She said that she wasn’t happy with the
Module 4.3 Exam Spotlight: Reading Test: arrangements.*
Part Four 2 He said they were moving the following
Pages 44 and 45 week.
3 They said they’d planned everything.
Exam Practice 4 He said that he’d left the company in 2001.
1A 2B 3D 4C 5B 6A 5 The caller said she would call back the next
7D 8C day.
* Note that if the fact of the sentence is still 3 see (also take your point is possible but see
true we sometimes do NOT change the verb, 6)
eg in 1, if the woman still isn’t happy at the 4 attend
time of speaking, the speaker could say: ‘She 5 set
said that she isn’t happy with the 6 take
arrangements.’ 7 move
8 go
Grammar 3 9 reach
1F 2C 3B 4E 5A 6D 10 give
Grammar 5 Reading 3
1 to assess Possible answers
2 was unfairly dismissed Request information: I’d like …
3 was followed Announce: Please note …
4 has been found Request action: I’d like to request that …
5 had failed Suggest: How about …
6 is reported Thank: We thank you for …
7 gave Refer to: With reference to …
8 was dismissed Explain reason: This is because …
9 appears Offer: Can I …
10 is recommended Apologise: I am sorry but …
11 should be carried out
12 will help
Writing 4 Following my previous email, I am writing to
Possible answers inform you of a change in date to the health
and safety training event. Due to the
1 unavailability of the trainer on the 3rd
Dear [name] September, the event will now take place on
the 23rd. All other details remain the same.
Would you please send me details of the next
health and safety training event? I’m aware Apologies for any inconvenience caused.
that it is due in the near future.
[name]
Regards
Module 6.3 Reading Test: Part Two
[name] Pages 64 and 65
2 Exam Practice 1
Dear [name] 1 F (only one will fit)
2T
Thanks for reminding me. The training event
takes place on the 3rd September from 9–5 in Exam Practice 2
the conference rooms. Please inform all (pronouns in bold)
department managers and forward the B Larry could have avoided this by looking out
attached documents which are to be read for the signs of burnout or in his case
before the event. something worse.
D He or she is probably too stressed and
Thanks could be redundant very soon.
E ‘Occasionally it occurred to me how stressful
[name] the job was,’ he says.
F 46% of them say lack of management
3 support is a barrier to success.
Dear Department Managers
Exam Practice 3
Would you all please note that the next health Possible questions
and safety training event takes place on the 3rd For C: Which organisation?
September from 9–5 in the conference rooms. For G: When was the previous conference?
As you know this is a legal requirement. Which country or part of the world is the
Please also find attached documents which Dolphin Beach Resort in?
you should be familiar with before the event.
Exam Practice 4
Thanks for your cooperation. 1 B (‘this’ refers back to ‘a period of intensive
care in hospital’)
[name] 2 D (‘he or she’ refers back to ‘your boss’)
3 F (‘them’ refers back to ‘employees’)
4 4 A (The first reason is in the previous
Dear [name] sentence ‘your boss’s careless attitude.’ The
second reason is ‘you are simply working too
Thanks for informing the managers. hard.’)
Unfortunately, the training event has been 5 G (The previous sentence mentions
postponed. The reason is the trainer is conferences for the first time in the article. The
unavailable. He has suggested the 23rd other less obvious clue is that the following
September, so can you let all managers know? sentence says the next conference is in
Florida, the west side of which in on the Gulf of
Sorry for the inconvenience. Mexico.)
Reading 3 Grammar 6
1B 2C 3B 4D 1 bad
2 most
Vocabulary 4 3 most enjoyable
1E 2D 3B 4F 5A 6G 4 more
7C 5 than
6 better
Pages 68 and 69 7 as
8 better
Reading 1
1 B, C 2A 3A 4C Module 7.2 Selling
Pages 70 and 71
Vocabulary 2
Possible answers Reading 1
Job A: frustrating, challenging Possible answers
Job B: repetitive, boring – persuasiveness
Job C: repetitive, boring, frustrating – knowledgeable
– trustworthy
Vocabulary 3 – believes in the product or service
adjective noun comparative superlative– never gives up
form form
boring bore / more boring most Reading 2
boredom boring 1B 2A 3D 4C 5D 6B
challenging challenge more most 7C 8A
challenging challenging9 B 10 A 11 B 12 D 13 B 14
varied variety more varied most C 15 C
varied
well-paid pay / better-paid best-paid Selling 3
payment Salesperson 1: 3 – advertising
frustrating frustration more most Salesperson 2: 4 or 5 – car
frustrating frustrating Salesperson 3: 1 or 6 – stationery
responsible responsibility more most Salesperson 4: 4 – personal organisers
responsible responsibleSalesperson 5: 7 – home
improvements/insulation
Pronunciation
repeat Listening 4
repetitive 1 June
repetition 2 radio
boring 3 2007
4 five seconds
5 design warehouse isn’t as central so the proposal to
6 red Mr Burr will have to convince him that the
7 logo benefits outweigh this problem.
8 house
9 a representative Writing 4
Possible answer
Listening 5 Dear Mr Burr
A4 B3 C1 D5 E1 F3
G3 H2 Further to your enquiry about the warehousing
at the W1 site, I am delighted to say this space
Listening 6 is still available. However, with regard to your
Establish customer needs: B, D, F additional requirements please note that you
Suggest possible requirements: C, E would have to rent two separate spaces of 50
Compare: A, H square metres and the warehouse has limited
Close the sale: G parking for five cars only and limited access.
Listening 3 Reading 2
1 Abi Kaye 1B 2B 3A
2 TI3662
3 21st April 1981 Writing 5
4 loan early last month 1 email
5 statement 2 capital
6 five thousand euros 3 spam (or) email newsletters
7 0172443929 4 important
8 four 5 subject
6 inbox
Vocabulary 4
1 unavailable / take Writing 6
2 hold Possible answers
3 put / through – With emails to people you don’t know, use
4 One formal expressions such as Dear …, I am
5 take writing to …, I look forward to … .
6 bear with me – Organise your emails into folders.
7 put (you) on hold – Send many attachments in separate emails.
8 call (you) back – Only cc emails to someone else when it’s
9 So that was really necessary.
10 suit
Writing 7
Vocabulary 5 The person broke the following rules:
1 Let me call you back later. 1 He/She didn’t check for things like spelling,
2 Let me read that back to you. grammar and formality (eg recieved / I look
3 I’m just looking up his number on the forward to see you then / Hi …).
computer. / I’m just looking his number up on 2 and 4 He/She used capitals and marked it
the computer. IMPORTANT!
4 Do you mind if we put the meeting back to 5 The subject line wasn’t short and clear.
Tuesday? / Do you mind if we put back the
meeting to Tuesday? Writing 8
5 We’ll bring the schedule forward by a week. / Possible answer
We’ll bring forward the schedule by a week. Dear Mr Kay
6 Hold on a moment.
7 Sorry, the battery on my mobile is about to Further to your message regarding next
run out. week’s brand development meeting, I can
8 Sorry, he’s tied up with something at the confirm that I will be able to attend. Please
moment. Can I help? also find attached ScentAir’s latest proposals,
9 I’m just putting you on hold for a moment. which we can discuss in more detail next
week.
Speaking 6
Possible answers I look forward to seeing you.
Student A’s message (File 9.1):
Caller: Mr/Ms Jakuczik Best regards
Message: He/She rang to postpone meeting
with Mr Vathone on 24th in Hong Kong. John Taylor
Account number: YE99-087
Module 9.3 Exam Spotlight: Writing Test: Reading 3
Part Two Possible answers
Pages 94 and 95 – Managers shouldn’t ask staff to do things
they aren’t prepared to do themselves.
Exam Practice – Managers need to be open to new ideas and
– What type of business document do I need ways of doing things.
to write? A report.
– What is my role (job) in the scenario? A Vocabulary 4
representative from a market research (other possibilities given in brackets)
company carrying out research. succeed in business
– Who am I writing it for / to? A soft drinks achieve success (a great deal, targets)
company. set targets
– What information from the visual material miss opportunities (targets)
and handwritten notes is essential? The recognise weaknesses (success)
information in the handwritten notes is always learn a great deal
essential in this type of question. develop an understanding (a strategy)
Findings Vocabulary 6
Firstly, nearly three-quarters of responses to Possible answers
the cherry flavour were very positive with only Madonna has succeeded in business because
7% being neither positive nor negative about she reinvents herself.
the product. She has always planned a strategy for each
stage of her career.
On the other hand, about two-thirds said they She has achieved success through hard work
disliked the strawberry flavour because of the and determination.
sugar and artificial taste. It’s been important for her to set personal
targets. When she has missed opportunities,
Finally, with regard to the normal and diet she’s learnt from it.
versions, approximately 20% more people She also recognises her weaknesses and
preferred the diet cherry version and nearly brings in other people to help.
three times as many preferred the diet Madonna has learnt a great deal from others.
strawberry version. She realised early on that it’s important to
develop an understanding of the music
Recommendations industry.
Based on these findings, I would recommend
that the company launches two types of cherry Pages 98 and 99
flavour
drink (normal and diet). While I wouldn’t Grammar 1
suggest a normal strawberry version, the 1 C / No, the action didn’t happen.
company could 2 A (Note that students might also answer D
consider producing a diet version which was which is correct. However it contains a modal
clearly more popular. verb so is also the answer to 5.)
3E
Module 10.1 Management 4B
Pages 96 and 97 5D
Reading 2 Extension
1E 2D 3B 4C 5A Zero: A, D
First: E
Second: B
Thirds: C
Grammar 2 The main thing is to find a solution.
1 can’t do What are our options?
2 would happen If we do/did … it will/would …
3 ’d wanted My other idea is to …
4 know It’d have the advantage of …
5 won’t succeed Good idea. / I agree.
6 knew
7 would have done Pages 102 and 103
Grammar 3 Vocabulary 1
1C 2A 3G 4E 5D 6F in time ( + )
7B on time ( + )
within budget ( + )
Speaking 4 over budget ( – )
Possible answers under budget ( +/– )
The problem will include: on schedule ( + )
– their most recent album Talk to the world has behind schedule ( – )
received poor reviews by the music press ahead of schedule ( +/– )
– according to the review the group sound
similar to their previous album Vocabulary 2
– the review also suggests they haven’t 1 over
changed their image or appearance 2 on
– since their second album, sales have fallen 3 in
– sales of merchandise have fallen. 4 in
5 ahead
Module 10.2 Solving Problems 6 behind
Pages 100 and 101 7 in
8 in
Listening 1 9 within
1 Linda is in charge of construction of a
building. Vocabulary 3
2 The windows don’t fit. further to / following on from
3 She wants her manager to call her back. so that we are / in order to be
due to / because of / as a result of
Listening 2 therefore / so
1 site
2 windows Writing 4
3 south side 1 Further to / Following on from
4 four 2 due to / because of / as a result of
5 1.5 3 In order to / So that we
6 manufacturer 4 therefore / so
7 architect 5 so
8 call her
Writing 5
Listening 3 Jan Feb March April May June
1 The windows don’t fit. Tickets
2 Send the window back to the manufacturer printed
3 Make the space for the window wider. Tour dates X(28th)
4 Solution A: it will take the manufacturer 16 announced
weeks to redo them, and the architect will need Tickets go
to do more designs. on sale
Solution B: it’s a bit expensive but the people Plans/design
on the site are being paid anyway so they can merchandise
make the space wider. Merchandise
5 The best solution is probably the second to
solution (to make the space wider). be delivered
Tour starts X(1st)
Listening 4
We can worry about … later.
Writing 6 D is the extra sentence.
Possible answer
Subject: Further changes to schedule for LJ Vocabulary 4
tour. 1 middlemen
Further to my previous email, I can confirm 2 disparity
that tickets need to be printed by January 31st. 3 change hands
Please also note that the client has increased 4 overheads
the merchandising budget in order to include 5 factor in
hats and scarves. I appreciate your patience 6 break-even total
with these changes to the schedule. 7 mark-up
8 freight
Module 10.3 Exam Spotlight: Listening 9 gross domestic product
Test: Part Three 10 charities
Pages 104 and 105
Pages 108 and 109
Exam Practice 1
1 Two: Dede McGee and the interviewer. Grammar 1
2 Eight. 1 0 (Fairtrade is the name of the organisation)
3 Three. 2 an (singular noun)
4 Twice. 3 a (singular noun mentioned for the first time)
4 the (before a superlative)
Exam Practice 2 5 the (there is only one)
The questions suggest the main speaker will 6 an (singular noun)
probably give advice, opinions and describe 7 the (name of country)
problems. 8 a (singular noun)
9 the (refers to ‘foundation’ – there is only one)
Exam Practice 3 10 0 (plural noun)
1C 2C 3B 4A 5A 6B
7B 8B Listening 3
1C 2A 3C 4A 5B 6B
Module 11.1 Ethical Economics 7B 8B
Pages 106 and 107
Module 11.2 Discussing Trends
Reading 1 Pages 110 and 111
Possible answers
– coffee grown Speaking 1
– coffee picked Possible answers
– coffee transported a) Wind power has already been implemented
– coffee packed in many countries though some people say it
– coffee sold and shipped can never provide enough energy on its own.
– coffee sold on to shops The initial cost is also very high.
– coffee bought and drunk b) Solar power is being widely used either on
people’s own houses or in the form of huge
Reading 2 areas of land with solar panels. The cost of
1 10p (pence) technology is falling for this energy so it looks
2 15 like a good investment.
3 50 c) Bio fuels which make use of residue from
4 50 plants are already used in some cars. They
5 rent look set to provide one solution to the lack of
6 service charge petrol fuels.
7 coffee d) Coal is criticised for the pollution it creates
8 1.26 and many countries are looking at alternatives
which suggests it isn’t a good investment.
Reading 3 However, in some parts of the world such as
1B China there are huge coal reserves which are
2A only now being mined and used in power
3F stations. In this case coal may still be a good
4E investment but be bad for the environment.
5C
e) Wave power has many of the same pros Reasons for:
and cons as wind power. – it has a new deal with Mainline Energy worth
f) Nuclear power has attracted bad publicity in 190 million euros
the past but more recently many governments – the company has over ten years’ experience
have returned to the idea of building nuclear in a relatively new field
power stations in the next century in order to – it hit a high earlier in the year
solve the potential shortage of energy. Private – the recent fall is described by many analysts
investment may yet provide good returns. as a short-term problem.
– it has developed a new silicon-saving
Reading 2 technology
1B 2B 3A 4C 5D 6B
7C 8D Reasons against:
9A 10 B 11 B 12 A 13 D 14A – its recent stock price fell by half
15 C – there is a shortage of silicon.
Reading 3 Writing 5
The graph shows that while solar power costs Possible answer
twice as much per kilowatt-hour than traditional Proposal for investment
energy sources used on power grids at
present, its costs have been falling In response to your enquiry about Sungreen
continuously since the early nineties. The line Power, the company seems to be performing
showing the average price for power from the well.
grid for residential energy is also climbing. If
these trends continue, solar power may Findings
become more competitive, making it a good One thing to consider is their new sales
long-term investment. agreement with Mainline Energy, worth 190
millions euros. This should help their share
Vocabulary 4 price which recently halved. On the one hand
1 peak (n) this was caused by a shortage of silicon, but
2 rising (v) on the other hand Sungreen specialise in
3 soar (v) technology which requires less silicon.
4 remained stable (v)
5 crash (n) Recommendations
6 go down (v) So despite the fall, I would still suggest you
7 descent (n) consider investing. The fact that solar power
8 declined (v) costs have continuously fallen since the early
nineties and look set to equal normal energy
Pages 112 and 113 costs in the next few years makes this a good
investment opportunity.
Listening 1
A no speaker
B2 Module 11.3 Exam Spotlight: Reading Test:
C4 Part Three
D3 Pages 114 and 115
E1
F5 Exam Practice
1C 2D 3B 4A 5D 6D
Listening 2
1 because Module 12.1 Business Law
2 due to the fact that Pages 116 and 117
3 Another reason for
4 as a result of Listening 1
5 as In this case both phone operators are using
logos which use the same colour. One
Writing 4 operator could argue that customers will
Possible answers therefore confuse the brand and that their
(based on information given) competitor is making use of their brand image.
Listening 2 A The customer might ask: Can I have a
1 TV commercials refund? Can I exchange this for something
2 T-shirts else? The shop assistant might ask: When did
3 orange you buy it? Do you have the receipt? Did you
4 petrol company pay by credit card or cash?
5 green B The employee might ask: Why wasn’t I paid
6 shape for that overtime I did? Why is the tax higher
7 business this month?
8 colours C The student might ask: What did I get
wrong? Why was my mark so low? The
Vocabulary 3 teacher might ask: What went wrong? Did you
1I 2A 3F 4G 5B revise?
6E 7H 8J 9C D The manager might ask: Have you read our
policy on sending emails? Why did you
Reading 4 send so many?
1 C (the ‘premises’ refers to the petrol station) E The journalists might ask: What is the
2 B (normal people … aren’t likely to face legal company doing to solve the problem? Will you
proceedings) be giving customers a refund?
3 A (The operator has followed the easyGroup
trademark branding and used orange.) Listening 2
4 B (Google has said it intends to stop …) Conversation 1: C
5 A (Orange may be taking easyMobile to Conversation 2: E
court … though easyMobile is part of a bigger Conversation 3: B
company called easyGroup.) Conversation 4: A
6 C (TOP is an Irish company but BP can only Conversation 5: D
sue its stations in Northern Ireland which come
under United Kingdom law.) Listening 3
7 B (Google had said it intends to stop the use 1E 2F 3C 4B 5A 6D
of its name … / A spokeswoman said: We
think it’s important to make the distinction Listening 4
between …) 1, 2, 3: A, C, E
4 F.
Pages 118 and 119 5, 6: B, D
Grammar 1 Speaking 5
1 don’t they Possible answers
2 you can use the same colour 1 Sorry, I didn’t understand the question.
3 there’s anything else 2 I’m afraid I’m unable to answer that at the
4 you think the outcome will be moment.
3 That’s a very good question.
Grammar 3 4 I just need to check with someone first.
1 Do you think business will become … 5 I’d like to come back to that point later on if
2 I was wondering what you think … that’s OK.
3 … a good product, isn’t it? 6 I’m afraid I’m unable to answer that at the
4 … by plane, won’t they? moment.
5 Do you think employees can work …
6 … what your plans for your future career Pages 122 and 123
are?
(or) … what your plans are for your future Reading 1
career? 1 When they have important news, company
7 … experience do you think would help … announcements, or at any time when it’s
8 … for three years, haven’t you? possible to give an ‘interesting slant’.*
2 When the story explains how your company
Module 12.2 Handling Questions has helped the local community or has raised
Pages 120 and 121 money for charity. Also the story might be
about success or relate to other hot topics.
Listening 1 They won’t use it if it seems like an advert.
Possible questions 3 One advantage is that a press release is free
publicity and also that the public tend to take
more notice of the company than they would Module 12.3 Exam Spotlight: Speaking
from seeing an advertisement. Test: Part Three
* ‘interesting slant’. This often refers to Pages 124 and 125
newspaper stories which take an ordinary or
even politically uninteresting event but manage Exam Practice 1
to make it interesting in some way. Possible answers
Express an opinion: I think … / In my opinion
Reading 2 … / I feel that … / It’s important that …
Text C isn’t a good press release because it
reads like an advertisement. It announces a Compare and contrast information: On the one
sale with discounts and there is no suggestion hand … on the other hand … /
that the company has done anything useful for
the community. Ask the other person for their opinion: What do
you think? / How do you feel about …? / Do
Reading 3 you agree?
1C 2D 3A 4A 5B 6C
7B Ask for clarification or repetition: Do you mean
…? / Sorry, I don’t quite follow you. / Can you
Reading 5 repeat that?
– Introduces the news: I am writing / It is
always good to hear Agree: That’s right. / Yes, and … / I agree … /
– Refers to reader’s knowledge: As many of Sure.
you are aware / As many local people will
know Disagree: I know what you mean, but … / Yes,
– Announces good news: we are therefore but … / Don’t you also think, though, that …
pleased to announce / we are delighted / we
are celebrating Exam Practice 2
– Handles bad news: Contrary to recent 1B
suggestions / we are taking this very seriously 2G
3G
Writing 6 4B
Possible answer 5G
Dear Editor 6B
7G
Contrary to recent suggestions that the
Everyman Theatre may be closing, we are
pleased to announce the opening of our new
café on May 1st. We are celebrating this event
with a party for local people at 7pm. After that,
the café will be open during the day for
lunchtime shoppers as well as in the evenings
for theatre audiences. We also intend to hold
regular cabaret nights in the café.
Yours sincerely