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    Management Concepts and OB

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    Sumedha Agarwal
    This document outlines the units covered in the course "Management Concepts and Organisation Behaviour" which is part of the Bachelor of Tourism and Travel Management program. The 5 units cover topics like the introduction to management, planning, organizing, directing and controlling, and an introduction to organizational behavior. Key concepts discussed include the roles of managers, management functions, decision making, organization structure, communication, and managing change.

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    Management Concepts and OB

    Uploaded by

    Sumedha Agarwal
    20 views1 page
    This document outlines the units covered in the course "Management Concepts and Organisation Behaviour" which is part of the Bachelor of Tourism and Travel Management program. The 5 units cover topics like the introduction to management, planning, organizing, directing and controlling, and an introduction to organizational behavior. Key concepts discussed include the roles of managers, management functions, decision making, organization structure, communication, and managing change.

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    This document outlines the units covered in the course "Management Concepts and Organisation Behaviour" which is part of the Bachelor of Tourism and Travel Management program. The 5 units cover topics like the introduction to management, planning, organizing, directing and controlling, and an introduction to organizational behavior. Key concepts discussed include the roles of managers, management functions, decision making, organization structure, communication, and managing change.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    20 views1 page

    Management Concepts and OB

    Uploaded by

    Sumedha Agarwal
    This document outlines the units covered in the course "Management Concepts and Organisation Behaviour" which is part of the Bachelor of Tourism and Travel Management program. The 5 units cover topics like the introduction to management, planning, organizing, directing and controlling, and an introduction to organizational behavior. Key concepts discussed include the roles of managers, management functions, decision making, organization structure, communication, and managing change.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    BACHELOR OF TOURISM AND TRAVEL MANAGEMENT

    BTM 201/SEM-II MANAGEMENT CONCEPTS AND ORGANISATION BEHAVIOUR

    4 Credits Discipline Specific Core Course (DSC)

    Unit I Introduction to management


    Organization management; role of managers; evolution of management though;
    organization and the environmental factors; functions of management; social
    responsibility of management; environment friendly management.

    Unit II Planning
    Nature and purpose of planning; planning process; types of plans& objectives;
    managing by objective (MBO) strategies; types of strategies & policies; decision
    making; types of decision; decision making process; rational decision-making
    process; decision making under different conditions.

    Unit III Organising


    Nature and purpose of organizing; organization structure; formal and informal
    groups/ organization; line and staff authority; departmentation; span of control;
    centralization and decentralization; delegation of authority; staffing; selection
    and recruitment; orientation; career development; career stages; training;
    performance appraisal.

    Unit IV Directing and Controlling


    Managing people; communication; hurdles to effective communication;
    organization culture; elements and types of culture, managing cultural diversity.
    Process of controlling; types of control; budgetary and non-budgetary control
    techniques; managing productivity; cost control; purchase control; maintenance
    control; quality control planning operations.

    Unit V Introduction to Organizational Behaviour


    Concept and nature of organizational behaviour; contributing disciplines to the
    field of O.B.; O.B. models; need to understand human behaviour; challenges and
    opportunities. Management of change; management of crisis; total quality
    management

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