Studying in The United States: Language Learning Challenges, Strategies, and Support Services

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Peer-Reviewed Article

Journal of International Students


Volume 9, Issue 1 (2019), 211–224
© All Rights Reserved. ISSN 2162-3104 (Print), 2166-3750 (Online)
DOI: 10.32674/jis.v9i1.273
ojed.org/jis

Studying in the United States: Language


Learning Challenges, Strategies, and
Support Services
Debra M Wolfa and Linh Phunga

Abstract: A case study was conducted to explore the experiences of Chinese nurses when completing
a graduate nursing degree taught in English (as a second language) in the United States over a 1-year
period. The study explored language, academic, and social challenges perceived by the students,
strategies used to overcome challenges, and academic support services designed to help students
succeed in their studies. Survey data were collected at three different points in time, and three
interviews were conducted with each participant. The study identified participants’ difficulty with
academic writing, mixed experiences with speaking, moderate-to-high levels of strategy use, and
appreciation of the support services offered. The study offered implications for improvements in
pedagogies and programming for international students.

Keywords: language learning, study abroad, language challenges

Introduction
Higher education today is changing with increased opportunities for students to travel
to other countries to obtain higher degrees. In the United States alone, the number of
international students in 2016–2017 reached the all-time high of nearly 1.1 million, 32.5%
of whom were Chinese students (Institute of International Education, 2017). International
students in the US are defined as those who need immigration documents from a U.S.
institution in order to apply for a visa to enter the country. Studying abroad exposes
students to global experiences that fulfill learning objectives and opportunities that differ
from what they have access to in their country. In the United States and Australia, one
particular type of program growing yearly is bachelor’s and master’s degrees in nursing
for Chinese students. With the increase of international students from China, there
are challenges academic institutions must be prepared to address. Wang, Andre, and
Greenwood (2015) completed a literature review that identified a range of challenges
for Chinese international students (including nursing students). Key challenges focused

a Chatham University.
212 Wolf and Phung

on English language proficiency, different learning styles, and cultural differences. The
authors called for further research into lived experiences of Chinese nursing students
studying abroad.
To address this need for further research, a case study was conducted to explore
language-related experiences of Chinese bachelor’s-prepared nurses studying in the
United States over a 1-year period. More specifically, the study aimed to identify
the language challenges experienced by the nurses, strategies used to overcome the
challenges, and the usefulness of English as second language (ESL) and academic
support services provided. The study collected both quantitative and qualitative data to
triangulate the findings and gain a deeper understanding of the participants’ experiences.
The findings from the study offered implications for improvements in pedagogies and
programming for international students.

Literature Review
International students studying in a second language (L2) and in a new environment have
been found to face numerous challenges, including linguistic, academic, and sociocultural
challenges (Gu, 2011; Huang, 2012; Kuo, 2011; Lee, 2010; Leong, 2015; Li, Wang, Liu, Xu,
& Cui, 2018; Parris-Kidd & Barnett, 2011; Wang, Andre, & Greenwood, 2015). Rosenthal,
Russell, and Thomson (2008) found that, among 979 international students surveyed,
24% of Asian students reported having difficulties in written English and 22% in spoken
English as well as a high level of stress. Li et al. (2018) reported frequent references to
challenges related to English proficiency, connections with locals, course readiness, and
time management among 13 East Asian international students studying in the US. A study
by Kuo (2011) explored language challenges faced by international graduate students in
the United States. Among the 716 students invited to complete an online survey, 152
responded. The authors identified that standardized test scores did not accurately predict
academic success nor alert faculty of language challenges of studying abroad. The two
main challenges reported were listening comprehension and oral communication outside
the classroom. Participants in the study also reported difficulties with terminologies in
their reading materials. The author attributed the difficulties to the lack of development
of language skills needed to study at an American institution. In a qualitative study with
11 international students, seven of whom were Chinese, Leong (2015) also found English
language proficiency as the primary barrier to students’ academic success.
A recent study by Mitchell, Del Fabbro, and Shaw (2017) explored language learning
needs of Chinese international nursing students and identified that students felt isolated,
studying took longer, stress impacted their ability to communicate, and they needed to
develop their proficiency in speaking English. The authors presented two major themes
from their study: Chinese nursing students had difficulty expressing themselves and
“finding their place” (a sense of belonging) when studying abroad. The latter theme is
similar to what Horne, Lin, Anson, and Jacobson (2018) reported in their study comparing
international undergraduate and U.S. undergraduate students. While there have been
many studies investigating international students’ numerous challenges, Wang et al.
(2015) acknowledged a need for “further research into the lived learning experience of
Chinese nursing students” studying abroad (p. 609). The present study examined the
Studying in the United States 213

experiences of this particular population in the US with a focus on language-related


challenges.
Although challenges have been found to be common, strategy use has also been
identified as important for academic success. The L2 learning literature in particular has
emphasized the importance of learners’ active and creative participation in the learning
process through individualized language learning strategies (Dornyei, 2010; Ozgur &
Griffiths, 2013). Oxford (1990) defined language learning strategies as “specific actions
taken by the learner to make learning easier, faster, more enjoyable, more self-directed,
more effective, and more transferable to new situations” (p. 8). Frequent strategy use
indicates a high level of self-regulation and effort, which plays an important role in L2
learning success (Dornyei, 2010; Ozgur & Griffiths, 2013). Language learning strategies
have been categorized in various ways. One of the most popular taxonomies is Oxford’s
(1990) Strategy Inventory for Language Learning (SILL). This taxonomy places different
strategies into six categories: memory, cognitive, compensation, metacognitive, affective,
and social. The taxonomy has been used extensively to investigate the relationship of
strategy use and a language learner’s degree of success.
Green and Oxford (1995) used the SILL to study language learning strategies used
by language learners in Puerto Rico and found greater use of strategies among more
successful learners. The learners’ strategy use was also qualitatively different from
less successful learners’. Griffiths (2003) used the SILL to investigate the relationship
between strategy use and course level in a private language school in New Zealand.
The author discovered that higher level students frequently used more language learning
strategies. In a recent literature review, Griffiths and Oxford (2014) concluded that while
the relationship between strategy use and proficiency is complicated, there is a significant
positive correlation between strategy use and successful language learning. However,
strategy use among students who attend a degree taught in English in another country
has not been explored.
This case study addresses the gaps in research mentioned above by exploring the
challenges that a cohort of Chinese nursing students faced while studying abroad in their
L2, the strategies they used to overcome the challenges, and the usefulness of the support
services provided to them. The study collected data at three different points in time during
the participants’ program of study. In addition, the study is unique in that the students who
participated in the study arrived in the US as a cohort group versus individual international
students integrated into an existing program with domestic students.

Methods
Participants
Participants were eight bachelor’s-prepared Chinese nurses enrolled in a three-term on-
ground Master’s of Science in Nursing Education program in a small private mid-Atlantic
university. There were two male and six female participants, who had several years’
experience working as a nurse in different specialty areas in their home country. At the
time of admission into the program, their International English Language Testing Scores
(IELTS) ranged from 5.5 to 7.0, indicating a proficiency level between intermediate to low-
214 Wolf and Phung

advanced. The students studied as a cohort in an on-ground program, for the traditional
master’s program in nursing at the university was fully online for students from the US.

Data
The study collected both quantitative and qualitative data over a period of one year.
Participants completed one electronic survey and participated in an interview at the end
of each term (fall, spring, and summer). The two sources of data were used to triangulate
the findings to answer the research questions. The study was descriptive and exploratory
in nature with the aim to generate greater insights into a particular cohort of students.

Materials
Materials used to collect the data in the study included one electronic survey and an
interview using a predefined script. The survey was a combination of two surveys. The first
one was a 22 item self-developed survey focused on exploring challenges and academic
and support services available to participants. Participants responded to each statement
by selecting a number from 1 (not challenging or not helpful) to 5 (extremely challenging
or extremely helpful). The second survey was the SILL with 55 items and six subcategories,
each of which had six to 14 individual statements (Oxford, 1990). Participants were to
respond to each statement by selecting 1 (never true of me) to 5 (always true of me).
The SILL survey has a reliability factor (Cronbach alpha) of .93–.98 (Oxford & Burry, 1993;
Oxford & Burry-Stock, 1995). For each interview, an interview script was used to ensure
consistency, but follow-up questions were also asked. Table 1 shows the pre-determined
interview questions.

Table 1. Interview questions.

Please state the code number you were assigned.


What has been your experience so far with studying in English?
What class activities are easy for you? What are difficult for you? Why?
What skill (reading, writing, listening, or speaking) do you find easy? What do you find difficult?
Why?
Do you find the readings in your graduate courses easy or difficult? Why?
Do you find the writing assignments easy or difficult? Why?
Do you find giving a presentation easy or difficult? Why?
How about using language outside the classroom? What do you use English/Chinese? What are
the challenges?
What are your strategies to overcome the challenges?

Procedure
The study was approved by the Institutional Review Board of the university. During the first
week of the program, the Dean of the School of Health Sciences sent an email to encourage
Studying in the United States 215

the students to participate in the study. All of the students (n = 8) signed a consent form
to volunteer as participants. After consenting, each participant picked a code from 1 to
8 to be used when submitting surveys and during the interviews. The interviewer asked
nine predetermined questions (Table 1) and used follow-up questions to clarify meaning
or to encourage participants for further elaboration of their thoughts. The interviews were
audio recorded and transcribed for data analysis.

Analysis
The quantitative data from the survey were entered into Microsoft Excel 2010 for analysis.
Due to one participant only responding to the survey at the end of the fall and spring terms
(using the same score for all items on the SILL), this participant’s data were removed. A
mean score for each category in the SILL was calculated for each participant as well as for
all seven participants to determine whether participants demonstrated low use (means
around 1.0–2.0), medium use (means around 3.0), or high use of strategies (means around
4.0–5.0). With items related to the challenges of various academic tasks and the perceived
usefulness of support services, mean scores of seven participants were calculated for the
fall, spring, and summer. These means were examined together with the qualitative data
to better understand the participants’ experiences as related to the demands of studying a
degree in English as a second language abroad.
The interviews were transcribed by a professional transcriber and reviewed by a
research assistant. The transcripts were then entered into NVivo 11 for data analysis.
During data analysis, the following parent codes were assigned to the participants’
content: difficulty (+, −, or mixed); language skills and knowledge (speaking, writing,
writing, vocabulary, and grammar); sources of difficulty; sources of ease; and strategies.
The child codes under sources of difficulty, sources of ease, and strategies emerged from
the data, which meant the researcher did not have predetermined codes for them. The
second researcher conducted the coding herself, but went through all the codes with the
first researcher to resolve any differences in opinions. The results section will report the
findings from the quantitative analysis and the themes that emerged from the qualitative
analysis to answer the research questions regarding the challenges that the participants
faced, the strategies that they used to overcome the challenges, and the helpfulness of
various support services and programs at the university.

The Researchers
The first researcher of the study was the Coordinator of the International Nursing Program
where the participants enrolled within the U.S. university. She oversaw the admission
and advancement of the participants throughout the program as well as the curriculum
and instruction. The second researcher was the Director of the English Language
Program, which offered support services to the participants. Both researchers worked
closely with the students throughout the 12-month period, and their knowledge of the
participants, the curriculum and services offered, and the university context contributed
to the interpretation of the data. To ensure the credibility and trustworthiness of the study,
216 Wolf and Phung

the two researchers consistently cross-checked data coding and analysis, and discussed
the findings.

Results
A total of eight Chinese nursing students were invited to participate in the study. The size
was limited because the total number of students accepted into the fall cohort that year
was eight. A response rate of 100% was obtained, with all eight agreeing to participate. The
findings are reported according to the questions investigated in the study and the major
themes that emerged from both the quantitative and qualitative data.

Challenges
Table 2 displays the “challenge” mean scores that participants gave to various academic
tasks and some other aspects of their experiences when studying abroad.

Table 2. Perceived Challenges (N = 7)

Statement Fall Spring Summer

Reading materials from graduate courses 2.85 2.00 1.83


Understanding lectures 3.00 2.14 2.33
Taking notes 2.14 2.00 2.17
Participating in classroom discussion 2.71 1.86 2.33
Working in groups with other students 1.71 1.86 2.33
Giving a presentation 2.43 1.86 2.33
Writing research papers 3.86 2.57 3.17
Writing short papers 2.86 2.00 2.33
Finding sources for my papers 2.14 1.86 2.17
Communicating with professors outside the 2.86 1.86 2.00
classroom
Managing my time 3.00 2.00 2.33
Managing my emotions 2.43 2.14 2.00
Making friends 2.86 1.86 2.16
Note. Scale: 1 (not at all challenging), 2 (a little challenging), 3 (challenging), 4 (very challenging), or 5 (extremely
challenging).

As noted in Table 2, in the fall term (the participants’ first semester studying abroad),
participants found many of the tasks challenging with the means for those tasks
approaching 3.00. Especially, they rated writing research papers as very challenging (M =
3.86). In the spring semester, participants rated all of the tasks as only a little challenging,
indicating their increased confidence with the tasks. In the summer term, all of the tasks
remained “little challenging” except for writing research papers, which was still rated as
challenging at the conclusion of the program (M = 3.17).
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Qualitative findings confirmed that writing was challenging for the participants as the
majority of the references to writing in the interviews were associated with difficulty.
Participants attributed difficulty to their unfamiliarity with academic writing, especially
the American Psychological Association format, and the rubrics or “what the professor
needed” with each assignment. They also acknowledged the demands of writing in a
second language in the academic style in terms of (1) voice (e.g., the restriction on the
use of I, my, and we); (2) organization; (3) accuracy, logic, and clarity of sentences;
and (4) mechanics. Despite the progress they made in writing after three semesters,
some participants felt they still made mistakes that were “deep in [their] heart” and still
conducted their “language thinking” in their mother tongue. One participant described
the experience with writing assignments in the last interview as:

I think they are still difficult for me because some language thinking is
different. I can make it grammatically right, but I can’t write it like an
American, like a native, because the native doesn’t writing things like we
do. I just can make it less error, that I can do, but I cannot make it like
perfect.

Based on the qualitative analysis of the interviews, another language area that participants
largely rated as difficult was listening, both in and outside the classroom. Participants
said they had difficulty understanding native speakers, professors in class, and webinars
or TED talks because of speed, difficult vocabulary, different accents, and a different
“logical system.” Participants mentioned one reason for the difficulty in listening was that
they mostly listened to textbook recordings and had little opportunity to listen to native
speakers while learning English in China. The lack of understanding or improvement in
listening abilities sometimes resulted in the feeling of embarrassment and frustration.
Perceptions of speaking were quite mixed, partly because participants described their
experience with speaking in various situations and academic tasks, including classroom
discussions, academic presentations, conversations with native speakers, and interacting
with preceptors during their clinical experience. Regarding giving a presentation, some
participants found it difficult because of little prior experience, anxiety, and the demand
of the task itself (i.e., having to memorize and present difficult content to an audience
with words that were difficult to pronounce). However, some found giving a presentation
not very difficult because they had experience giving presentations as nurse trainers.
Participants mentioned having several opportunities to practice presentations as part
of their course requirements within the Master’s of Science in Nursing program. In
addition, some participants really enjoyed sharing their opinions, expertise, and even
emotions to their classmates and professors, especially when the topics were “in their
zone.” One participant described finishing a presentation as completing a great mission
as they could make others “understand” and “admire” their accomplishments. Apparently,
there were various emotions associated with giving a presentation, including anxiety,
satisfaction, and pride. In addition to presentations, conversations with preceptors
were all viewed positively since they gave them opportunities to “chat” and use English
professionally. However, “daily communication” was described as mostly difficult because
of, according to the participants, the lack of understanding on their part, the difficulty
218 Wolf and Phung

in expressing meaning, and cultural differences. These difficulties resulted in a range of


negative emotions, such as stress, embarrassment, shame, loss of confidence, and even
“suffering.” One participant recounted an incident with the local Social Security office
when lack of understanding caused the individual and the classmates to feel ashamed and
embarrassed:

I remember last time we went to apply our social secure security, the
police in the SSN office, when we entered the office he speak a long
sentence in English that we just can understand I, you (laugh) in a
sentence. But he is police and he had a gun and we were too ashamed
to ask to say it again. And we look at each other very embarrassed and it
looks like we are not doing something good (laugh).

Different from writing, listening, and speaking, reading was perceived as not so difficult
because participants had more exposure to reading in China and they could use a
dictionary to look up new words. In addition, they felt reading became easier at the end of
the program because of the amount of academic and technical vocabularies acquired after
three semesters of academic course work.
In general, both quantitative and qualitative data suggest specific challenges that a
group of Chinese nurses face studying for an advanced degree in the United States in
English. The qualitative data offer insights into their struggles with writing, listening, and
speaking and the emotions associated with them. The Discussion section will connect
these findings with current literature on experiences of international students in the US.

Strategies
Mean scores reflecting strategy use were analyzed based on the six subsections of the SILL
(Table 3).

Table 3. Overall mean of Strategy Inventory for Language Learning subsections (N = 7).

Strategy Fall Spring Summer Overall mean


Memory strategies 2.94 3.73 3.39 3.33
Cognitive strategies 3.39 3.83 3.50 3.58
Compensatory strategies 3.60 3.86 3.55 3.68
Metacognitive strategies 3.33 3.81 3.71 3.59
Affective strategies 3.29 3.95 3.45 3.57
Social strategies 3.48 3.69 4.14 3.70
Note. Scale: 1 (Never true of me), 2 (Usually not true of me), 3 (Somewhat true of me), 4 (Usually true of me), 5
(Always true of me).

The data demonstrate that participants used language learning strategies at moderate
to high levels with the means for all subsections of the SILL ranging from 2.99 to 4.14.
Interestingly, they reported a higher level of strategy use in the spring semester with most
of the means approximating 4.0. Noticeably, participants reported the highest level of use
in the category of social strategies in the last semester (M = 4.14).
Studying in the United States 219

The qualitative data illustrate some interesting themes around language learning
strategy use. When asked what strategies participants used to overcome the challenges,
several mentioned a wide variety of strategies, the majority of which were coded “learning
strategies” as participants mentioned their efforts to listen more, read more, practice more,
use dictionaries, and find more opportunities to talk with native speakers to learn from
them. Considering the difficulty that participants reported when interacting with native
speakers, it was encouraging that they reported using compensatory strategies, such as
asking others to slow down, asking for repetition, checking understanding, guessing, and
paraphrasing. While these strategies certainly helped, having to use them also indicated
to the participants that they were struggling and did not always result in communicative
success. Consistent with a result from the quantitative analysis, participants reported
repeated use of social strategies, including asking peers, tutors, and professors for support.
What was interesting was that participants consistently reported consulting other fellow
students in their cohort when they did not understand an assignment or when they made
mistakes or had difficulty communicating with others outside the classroom. Peer support
seemed quite strong. Also encouraging was their use of tutors at the university for further
support. Participants also highly appreciated the kindness from professors, who slowed
down, encouraged them, and helped them in their study.

Usefulness of Academic and Support Services


Table 5 shows the means of the “helpfulness” scores that participants gave to academic and
support services offered to them during the study period. The description of the services
is included in Table 4 below.

Table 4. Description of services.

ELP workshops 14 three-hour workshops on academic writing and


speaking
ELP tutoring Weekly tutoring to assist with writing assignments
ELP conversation hours Optional program offered through ELP to partner stu-
dents with English speaking individuals for a 1:1 conver-
sation in the fall and spring terms
Tutoring from PACE Free 1:1 service offered by PACE to assist students with
any academic learning and writing needs
Workshops from PACE Group workshops offered to all students through the year,
focus on writing and learning needs
Workshops from Health Services Workshops offered through the Office of Student Health
to help students with cultural adjustments
Advising from professors Advising, guidance, and direction as needed from
assigned faculty from each course as well as an academic
advisor.
Note. ELP = English Language Program; PACE = Programs for Academic Access, Confidence, and Excellence.
220 Wolf and Phung

Table 5. Helpfulness scores (N = 7).

Service Fall Spring Summer Overall mean


ELP workshops 2.86 3.43 4.33 3.50
ELP tutoring 3.00 4.00 4.83 3.90
ELP conversation hours 2.43 3.29 4.17 3.25
Tutoring from PACE 4.00 3.43 3.16 3.55
Workshops from PACE 3.71 3.43 3.50 3.50
Workshops from library 3.29 3.29 3.33 3.30
Workshops from health services 3.71 3.71 3.83 3.75
Advising from professors 4.00 3.86 3.33 3.75
Note. ELP = English Language Program; PACE = Programs for Academic Access, Confidence and Excellence.
Scale: 1 (not at all helpful), 2 (a little helpful), 3 (helpful), 4 (very helpful), or 5 (extremely helpful).

Throughout the three semesters, participants generally found all of the services helpful
to very helpful. In the fall term, participants highly appreciated tutoring from Programs for
Academic Access, Confidence, and Excellence (PACE), workshops from PACE, workshops
from Health Services, and advice from professors. In their last semester, although some
services were no longer offered by the ELP to the participants in that semester, participants
found English Language Program (ELP) workshops, ELP tutoring, and ELP conversation
hours very and extremely helpful.
When asked about the usefulness of services provided in the three interviews,
participants mentioned the usefulness of a conversation group from a Chinese church
they went to, conversation hours offered by the ELP, conversation partners they were
paired with by the ELP, activities at the university that they participated in, and even the
three interviews with the second researcher. While participants clearly appreciated these
opportunities to talk and connect with other people, they recommended more for future
students. They also asked for more everyday English or “life words” and more “supporting
of life” from the university. Overall, participants left the last interview with positive feelings
of success and personal growth. Based on the participants, the researchers confirmed
their success in completing the program and advancing their career back in China. Talking
about the whole experience, one participant stated:

This year was exciting. I learned a lot from this year. Actually not only
from my nursing area, but also to live in a different culture, eat different
food. Also I traveled a lot in the US, and I have been to many places,
the West, the East. I learned a lot from travel: different transportation,
different culture, different language. I think it has been an unforgettable
experience. I will always remember this year–all that I have experienced.

Others also used such words as perfect, unforgettable, and comfortable to describe their
experiences.
Studying in the United States 221

Summary of Findings
In summary, the main findings from both the quantitative and qualitative analyses
identified a general decline in challenges over the three semesters, but writing and
listening remained difficult to most participants. The difficulties stemmed from the
linguistic demands of the writing and listening tasks and the participants’ unfamiliarity
with the academic writing style. Reading was found the least challenging because of their
prior exposure to reading and the time they could spend reading independently using
various resources. Perceptions of speaking were mixed since speaking tasks and situations
varied. Interestingly, speaking was a source of quite a few mixed emotions: anxiety, shame,
embarrassment, and also pride, satisfaction, and joy. Participants reported frequent use of
different strategies and mentioned conscious efforts to improve their language skills and
succeed in their graduate course work. However, the use of specific strategies varied from
semester to semester based on the demands of the courses taken at the time. In addition,
there was increased use of social strategies as participants continued to seek support from
peers, tutors, and professors. Finally, participants found the support services, especially
tutoring services and programs that offered opportunities for social interactions, helpful,
but recommended more speaking opportunities and “life support” for future students.

Discussion
Consistent with previous research (Kuo, 2011; Leong, 2015; Mitchell et al., 2017; Wang et
al., 2015), this study suggests that challenges confronting international students studying
abroad in their second language are multifaceted. They occur both inside and outside
the classroom. The finding regarding the difficulty with academic writing was not a
surprise considering the high linguistic demands of graduate-level writing tasks and the
lack of preparation in academic writing among international students despite having
an acceptable standardized test language score (Kuo, 2011). This finding highlights
the importance of providing formalized writing instruction and support to international
students who are still acquiring a new language, learning to write academically, and only
starting to socialize into their disciplinary discourse. Apart from the support from an ESL
program, faculty teaching content courses could make academic content comprehensible
through sheltered instruction techniques, which are commonly used in the K–12 setting
in the mainstream classes including English language learners (Echevarria, Vogt, &
Short, 2016; He & Hutson, 2018). Taking challenges faced by international students
into consideration, they could also present their expectations and grading rubrics more
explicitly to international students. In addition, the difficulty with listening may be due to
the demands of processing new content in real time and the participants’ unfamiliarity
with listening to and using English beyond doing exercises presented in textbooks, a
common scenario in countries like China, where teaching and assessment focus mostly
on vocabulary, grammar, and reading (Nunan, 2003). This difficulty needs to be taken into
account by those instructing and interacting with international students.
Regarding oral communication, similar to previous research, difficulties with oral
communication affected participants’ sense of confidence and self-esteem and resulted
in negative emotions and even stress (Kuo, 2011; Li et al., 2018; Mitchell et al., 2017). These
222 Wolf and Phung

negative emotions may lead to a decreased sense of social satisfaction and belonging,
and overall student engagement (Horne et al., 2018). On the other hand, communicative
success in academic and everyday situations promoted a sense of competence and
induced positive emotions of pride, satisfaction, and joy. In language learning, the
enjoyment derived from successfully communicating with others itself has been linked to
higher engagement in learning activities and motivation to seek similar activities, which
are important factors in L2 success (Egbert, 2003; Phung, 2017). This finding suggests
institutions enrolling international students need to organize opportunities that allow
the students to interact with others in a supportive environment where interlocutors
are willing to negotiate meaning to achieve mutual understanding and communicative
success. This means faculty, staff, and local students should, among other things, consider
slowing down when lecturing and speaking and be patient and allow international
students more time to formulate their thoughts before speaking.
Regarding strategy use, the study suggested that graduate nursing students in this
cohort were active learners as reflected in the frequent use of metacognitive strategies (or
learning strategies) and cognitive strategies noted in the survey results and interviews.
These findings indicated participants’ intentional and intense effort in managing their
language development and academic coursework. In addition, individual learning efforts
were balanced with one’s utilization of social strategies as they frequently sought support
from peers, tutors, and professors. Together with the usefulness of support services offered
at the university, this level of strategy use may explain the decline in the challenges they
faced, the progress participants reported during the last interview, and the overall positive
experience with their program. The study suggests that, even with numerous challenges
and less than advanced English proficiency level, appropriate accommodations and
services as well as student efforts can result in student success and satisfaction in graduate
studies abroad. In addition, the support from peers reported in the study suggests that
studying abroad in a cohort has its own advantages because students have access to a
supportive network of peers in their studies and in their daily life. This finding is consistent
with Jessup-Anger and Aragones (2013), who identified that students of the same cohort
interacted frequently for companionship and learning needs, which positively influenced
their overall experiences. Contrary to the argument that international students need to be
integrated with local students to benefit from their study abroad, cohort-based programs
like the one in this study may work well especially when international students will return
to work in their home country.

Conclusion
Nursing programs in the US and Australia have been attracting international students,
including Chinese nurses to obtain a higher nursing degree outside of their home country.
As universities prepare to accept international students, they must understand students’
challenges, coping strategies, and experiences and provide services that will help them
succeed. The findings from this study suggest that international students face numerous
challenges, but can also be quite active in their learning through flexible strategy use.
ESL and academic support services provided by the university; considerations by faculty;
the kindness and patience of professors, staff, and local students; and a supportive peer
Studying in the United States 223

network are likely important in promoting international students’ positive experience and
success. In addition, studying abroad in a cohort versus integrating into existing programs
presents its own advantage as a model of international education.
The researchers would like to acknowledge some limitations of the study, including
a small sample size and the variation in the quantitative data, which limit the
generalizability of the findings to other contexts. Despite the limitations, the study offers
insights that may be useful for higher education institutions in supporting international
student success in general and developing programs to international nursing students
from China in particular.

References
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Author biography
Debra M Wolf is a Professor of Nursing in the School of Health Sciences at Chatham
University. Her major research interests lie in the area of academic literacies, international
study abroad, healthcare informatics.

Linh Phung is the Director, English Language and Pathways Programs within the Office of
International Affairs at Chatham University. Her major research interests lie in the areas of
Second Language Acquisition, task-based language teaching, and international education.

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