CHAPTER 1

1.0 Introduction

Recently, people have been relying on the benefits that technology is offering. Technology is
derived from discoveries of human; therefore, it includes the use of both primitive and highly
advanced tools and methods of works. The inventions and the development of technology
permitted people to expand their work at the shortest possible time. With the assistance of
technology, people are now using the most important and most highly developed machine man
has ever invented: the computer. Computer has changed the way people work specially in the
field of industry and commerce. Most businesses have used this in carrying out different business
transactions. Computer has been greatly valued for its skill to execute tasks more hastily and
more accurately than any human being had. These tasks include solving numerical calculations,
storing necessary information, and organizing files that can be used by management and other
departments in the company in making economic decisions.
However, even with the existence of these highly developed technologies, some business
firms still prefer the manual system, which requires more effort, time, costs, and resources,
because of its simplicity. Yet, it is apparent that as the business gets larger, its processes becomes
complicated and thus requires a more convenient tool, which will help attain the company’s
goals and objectives. Organizations have to consider, acquire, allocate and control certain factors
which are necessary to achieve these goals and objectives. Inventory management, being one of
these factors, has always been a major preoccupation for the company’s survival and growth.

1.1 Problem Background

The History of Point of Sale (POS)

Electric and computerized points of sale systems arrive.

In 1906, inventor Charles F. Kettering, who worked for NCR, developed the first cash register
powered by an electric motor. The device made it faster and easier for cashiers to ring up sales
and keep tabs on transactions.
THE CASH REGISTER MEETS THE COMPUTER
In the 1970s, innovation helped traditional cash registers evolve into computerized point of sale
systems. It was also during these years that devices such as credit card terminals and touch
screen displays were introduced. By the time the 80s and 90s rolled along, the retail world saw
the emergence of electronic registers, barcode scanners, PC-based point of sale systems, and
credit card devices.

Points of sale systems go mobile

Mobile point of sale (mPOS) solutions have made such a huge impact in the industry that in
2014 a majority of UK retailers (53%) rated mPOS as the most important in-store technology for
consumers. mPOS systems are also gaining market share. In 2015, the IHL Group found that
mobile POS software installs are up 41% in North America year to year

FROM POS TO RETAIL MANAGEMENT

Over the years, we’ve seen POS systems evolve from cash registers that simply ring up sales to
full-fledged retail management solutions that allow retailers to stay on top of inventory,
reporting, customer management, and ecommerce from one platform.

SLEEKER AND MORE PORTABLE DEVICES

It’s not just features that have evolved. Thanks to the proliferation of mobile devices, retail point
of sale solutions now look better than ever. Clunky registers and bulky computers are being
replaced by sleek tablets and phones. These devices not only look good and save space, but they
also help retailers improve the shopping experience. Gone are the days when cashiers were
anchored to the checkout counter. Thanks to mobile POS solutions, merchants can take the
checkout process to the customer, enabling them to assist shoppers from anywhere in the store or
even when they’re out and about at an event or pop-up shop. And since these solutions run in the
cloud, retailers can ring up sales and check in on their business no matter where they are.
A point of sales system is a software-based business solution used to simultaneously track sales
activity and inventory. Manufacturers and trade resellers can both benefit from a thorough
solution, where single transaction entry records necessary details on the sales, products
purchased, price and date while also updating inventory levels. Using computerized sales and
inventory systems allows for much greater accuracy in stocking and product management. They
encourage ease of interaction between employees and shoppers as transactions are processed and
items move from the business to the consumer. Computerized sales help provide better insight
into which products are most popular. It also allows for enhanced marketing, stocking and
oversight of critical sales objectives. Computerized sales and inventory systems save time for
businesses by speeding up transactions while raising accuracy
A small business operates most efficiently when its processes are executed in a consistent
manner. By using a computerized inventory system, a business owner can ensures that all orders,
reports and other documents relating to inventory are uniform in their presentation, regardless of
who has created them. This will allow ease of reading. In addition, uniformity creates a
professional appearance, which can go a long way to impress associates, such as potential
investors.
The company Pharmacia Josefa Drugstore is a small drugstore that is managed by one
person, the owner. The business sells different items or products like a typical grocery store that
we can see everywhere. Like some other convenience store, the business does their physical
counting of stocks manually. Technically, Pharmacia Josefa Drugstore is only using a manual
system that may cause to duplication of documents and work redundancy. The business is just
depending on their manual listing of products and inputs of data which is possible to commit
errors. The business can’t view their proper records of sales or income in a given time of the
year.
SuSo is derived from suuqa socda and established in 2016. We met the CEO of the company and
he tells us information about SuSo including functionality structure and departments. It consists
of sales department, operational department and financial department, customer management
department, supplier management, stock management, stock management, product management,
report management. They use a manual system trade; we try as a group to move them into easy
and automated system to improve their production.
As the latest knowledge of development in computer technology grows, people’s standard
increase. SUUQA SOCDA (SUSO) seeks and craves for better and more efficient ways to
accomplish tedious task. The company needs an effective and accurate computerized point of
sale system that will enable them to assure their revenue and will provide accurate and detailed
sales reports. A Point of sale (POS) system is where a retail transaction is completed. It is the
point at which a customer makes a payment to a cashier in exchange for goods or services. The
project ‘Computerized Point of Sale System’ will enable the company to have the control over
their transactions, and also will put wealth of information to Suuqa Socda.

1.2 Problem Statement

This current system is a manual totally, according to their financial system, sales and yearly
inventory system. Hence this system covers all needs of the company in automated way based on
computerized system. That is manifested in the Suuqa Socda (SUSO)

1.3 Objectives of the Project

Store specifically, it aims to answer the following objectives:

 To create a Computerized Point of Sale System that will help Suuqa Socda company for
processing and monitoring their daily transactions more efficiently and accurately.
 To design and develop a system that can reduce their manual sales and product
monitoring.
 To create a module that can add and maintain records of available products. The
proposed system has a module that is intended for adding and maintaining records of
available products.
 To create a system that can provide them on past monitoring of point of sales.
 To create a system that can easy to use and access by the user.
 To effectively monitor products acquired and distributed.
 To accurately record, compute and produce report for sales.
 To provide security for files and records regarding business transactions.
 To identify the existing sales process.
  To identify the problems encountered in the existing sales system.
 To describe the features of the system.
 To test the acceptability of the system.
 To design develop and implement a module that will handle the security for the system.
 To design, develop and implement a file maintenance module that will handle the files,
records and important data of the business.
 To design, develop and implement a sales module that will handle the sales transaction of
their company.
 To design, develop and implement a generated module that will handle the sales and
inventory reports.
 To design, develop and implement an inventory module that will handle the inventory of
products.

1.4 Scope of the Project

The proponents proposed system for Suuqa Socda (SUSO) can do file maintenance, product
maintenance, transaction, product transaction, create an account and reports.
To design, develop and implement a module that will handle the security for the system.
User Accounts – this contains the function for adding, and editing user name and password. Of
course the authorized user can only be the one using the system.
User Level: A security access control system.
Owner: can access the entire system.
In case they have the followings:
Staff: can access only the inventory
To design, develop and implement a sales module that will handle the sales transaction of their
company.
Purchased Order: a module that handles generating of purchase ordered for the supplier when
they came.
Bad Order (customer): list of items buys by the customer to the business, but needed to be
return because of some damage product and must change with new ones but this must be within
the store only.
Acquisition: list of items that are needed to be checks for possible damages, and to
The company can return the damaged item to the specific supplier.

1.5 Procedure/Methodology

The Point-Of-Sale Orders POS Procedure provides methods for ensuring all sales transactions
are valid and collectible. The POS transaction procedure also ensures your company’s inventory
and cash records reflect the transactions correctly. The Point-Of-Sale Orders POS Procedure
calls for proper transaction control over sales by the CFO and proper authorizations by your
company’s store manager. Generally, the POS system automates the process of recording the
proper price and cost while determining the correct inventory amount associated with the
transaction and adding the proper sales tax. Point of sale (also called as POS) is the place where
a retail transaction is completed. It is the point at which a customer makes a payment to the
merchant in exchange for goods or services. At the point of sale the retailer would calculate the
amount owed by the customer and provide options for the customer to make payment. The
merchant will also normally issue a receipt for the transaction. The POS in various retail
industries uses customized hardware and software as per their requirements. Retailers may utilize
weighing scales, scanners, electronic and manual cash registers, terminals, touch screens and any
other wide variety of hardware and software available for use with POS. For example, a grocery
or candy store uses a scale at the point of sale, while bars and restaurants use software to
customize the item or service sold when a customer has a special meal or drink request. The
modern point of sale is many times called as the Point of Service because it is not just a point of
sale but also a point of return or customer order. Additionally it includes advanced features to
cater to different functionality, such as inventory management, products, stocks, etc., all built
into the POS software. Prior to the modern POS, all of these functions were done independently
and required the manual re-keying of information, which can lead to entry errors.
1.6 Expected outcome

Point of sale system keeps accurate record of daily transactions and report about the volume of
the stock. Deployment of the point of sale system is needed to be simple.
Point of sale system eliminates human errors and save money in the long term.
Point of sale system peripherals bar code scanner facility makes transactions execution quick and
save customers precious time.
Points of sale system help you to track and manage your inventory in real time. You can see
numbers of items remain in stock easily and can order quickly how many items are needed.
Points of sale system monitors your sales records and alert you when stock is running low. Point
of sale system reduced paper work by automatically generating accurate reports. Instantaneous
updates in sales and purchase records hourly, weekly and monthly gives you a better idea of how
your business is doing. Point of sale system allows you to categorize your stock items into
multiple subfields as per your company requirements.
Point of sale system makes it easy for you to look up past transactions. You can easily see record
of any past transaction information within a snap.
By using point of sale system you can automate the ordering process in case to never run out of
your hottest selling products.
Point of sale system is faster from authorizing an invoice transaction to printing a customer
receipt.
Customers can receive more detailed itemized receipt of the items they have purchased just
because of the point of sale system.
Point of sale system cut down the chances of user errors because the software has built in checks
to ensure that the information entered is accurate and correct.
The point of sale system allows you to add promotions and discounts on the products.
Point of sale system helps companies to identify the gap so you can manage or plan new
strategies to achieve your set goals.

1.7 Schedule

Resource (labor, times and money) allocation. In this part state which activity/task start when
and ends when and the member responsible for doing it.
No Start Date Task End Date Resources

1. 28-3-2019 Data collection 1-4-2019 Mohamed Ali

2. 1-4-2019 Data Analyzing 2-4-2019 Mohamed Ali

3. 9-4-2019 Designing 17-4-2019 Ahmed & Osman

4. 20-4-2019 Coding and implementing 10-5-2019 Ahmed & Osman

5. 12-5-2019 Testing 17-5-2019 Mohamed Muhumed

6. 20-5-2019 Training and maintaining 25-5-2019 Mohamed Muhumed