Cambridge International General Certificate of Secondary Education
Cambridge International General Certificate of Secondary Education
Cambridge International General Certificate of Secondary Education
Write your Centre number, candidate number and name in the spaces at the top of this page.
Write in dark blue or black pen.
You may use an HB pencil for any diagrams, graphs or rough working.
Do not use staples, paper clips, glue or correction fluid.
DO NOT WRITE IN ANY BARCODES.
At the end of the examination, fasten all your work securely together.
The number of marks is given in brackets [ ] at the end of each question or part question.
The total number of marks for this paper is 80.
This syllabus is approved for use in England, Wales and Northern Ireland as a Cambridge International Level 1/Level 2 Certificate.
06_0450_22_2018_1.17
© UCLES 2018 [Turn over
2
1 (a) Refer to Appendix 1. Identify and explain Hilda’s span of control and DH’s chain of command.
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(b) Consider three methods Hilda could use to communicate with her employees. Recommend
which method she should choose if she needs an employee to work late tonight. Justify your
answer.
Method 1:...........................................................................................................................
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Method 2:...........................................................................................................................
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Method 3:...........................................................................................................................
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Recommendation:.............................................................................................................
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(b) Consider each of the following business objectives for DH. Which one do you think should be
the most important objective for DH in the long run? Justify your answer.
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Profit:.................................................................................................................................
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Survival:.............................................................................................................................
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Conclusion:........................................................................................................................
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3 (a) Identify and explain four economies of scale DH could benefit from when it takes over a
competitor.
Explanation:.......................................................................................................................
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Explanation:.......................................................................................................................
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(b) Consider the advantages and disadvantages of the two businesses Hilda could take over.
Recommend which business Hilda should take over. Justify your answer.
ABC Hotel:.........................................................................................................................
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XYZ Hotel:.........................................................................................................................
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Recommendation:.............................................................................................................
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4 (a) Identify and explain two reasons why cash flow forecasting is important to Hilda.
Reason 1:..........................................................................................................................
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Explanation:.......................................................................................................................
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Reason 2:..........................................................................................................................
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Explanation:.......................................................................................................................
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(b) Consider how each of the following changes could affect DH. Which change is likely to have
the biggest impact on the profit of DH? Justify your answer.
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Conclusion:........................................................................................................................
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