2018 Lean and Six Sigma Training Guide

SOUTH AFRICA
Lean & Six Sigma Guide 2018
Six Sigma South Africa | 2KO International | Lean & Six Sigma Training Guide
Contact us on [email protected]
Tel no: 021 426 5300
www.sixsigmasouthafrica.co.za 1
SOUTH AFRICA
Contents
Accreditation ............................................................................................................................ 4
Results that your company can expect .................................................................................. 5
What you can expect ............................................................................................................... 5
Why choose 2KO as your Training Provider?........................................................................ 6
Some of the companies we’ve trained in 2016: ..................................................................... 6
Difference between LEAN and DMAIC .................................................................................... 7
Difference between the different belts.................................................................................... 8
Courses and outlines: ............................................................................................................. 9
Six Sigma Yellow Belt Certification:..................................................................................... 9
Six Sigma Green Belt Certification: ....................................................................................10
Six Sigma DMAIC Black Belt Certification: .........................................................................12
Six Sigma and Lean Principles: ..........................................................................................14
Lean Six Sigma Green Belt: ...............................................................................................15
Lean Six Sigma Black Belt Certification .............................................................................17
Six Sigma Champion .........................................................................................................19
2 Day – Leadership Champion Training for Six Sigma-Schedule .......................................20
Design for Six Sigma .........................................................................................................21
Lean Six Sigma IT..............................................................................................................22
Six Sigma Green Process Management ............................................................................24
Lean Office and Service .....................................................................................................25
Lean Product Development ................................................................................................26
Two-Day Toyota Kata ........................................................................................................28
Online Courses .......................................................................................................................29
Six Sigma White Belt .........................................................................................................29
Six Sigma Yellow Belt ........................................................................................................31
Six Sigma Green Belt: SigmaXL-based | Anywhere Online Training ..................................33
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Six Sigma Green Belt: Minitab-based.................................................................................35

Six Sigma Black Belt: SigmaXL Based...............................................................................37
Black Belt training: MiniTab Based .....................................................................................40
Champion training ..............................................................................................................43
Lean Methodology (Level 1 -3) and Tools ..........................................................................45
Design for Six Sigma (DFSS) .............................................................................................47
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2KO International – Six Sigma South Africa is the leading Six Sigma Training provider for many
of the largest companies in South Africa, as well as neighboring African countries. Choosing the
correct training provider is crucial in a successful Six Sigma/Lean process. At 2KO International
we work closely together with companies to assist them according to their specific training
needs.
1. Accreditation
2KO International has achieved both International and local accreditation for our Six Sigma
courses. Providing our clients with the peace of mind that our training is of the highest
standard.
IASSC Accredited training provider: The International Association for Six Sigma
Certification (IASSC) is a Professional Association dedicated to growing and enhancing the
standards within the Lean Six Sigma Community. http://www.iassc.org/
Six Sigma Council Registered Training Provider: We are a professional accrediting body
within the Six Sigma industry that does not provide training, mentoring, coaching, or consulting
services. Our objective is to ensure that Six Sigma Certified individuals have been exposed to
the complete Six Sigma Body of Knowledge and have been required to meet a minimum
standard of proficiency for Six Sigma and its implementation.
http://www.sixsigmacouncil.org/
MICT SETA Accreditation: 2007/01/215

 SAQA Unit Standard: 243816 | Developing a project quality management plan for a
simple to moderately complex project | Level 5
 SAQA Unit standard ID: 252037 | Title: Build teams to achieve goals and objectives |
Level 5
 SAQA Unit standard ID: 110021 | Title: Achieve personal effectiveness in business
environment | Level 4
 SAQA Unit standard ID: 15234 | Title: Apply efficient time management to the work of
a department/division/section | Level 5
Tel no: 021 426 5300
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2. Results that your company can expect
 Improved Customer Service Loyalty

 Time Management and efficiency
 Reduced Cycle Time
 Employee Motivation
 Strategic Planning
 Supply Chain Management
 Bottom line cost savings (5%-20% of turnover per annum)
 Improved quality of product or service as perceived by the customer (internal and
external customers)
 Development of staff skills
 Common language throughout the organisation
 World class standard
 Creates a competitive edge
 Improve ROI
 Drive sales growth
3. What you can expect
 Improved knowledge and skills

 Ability to use a wide range of tools and techniques
 A status that is recognised world wide
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4. Why choose Six Sigma South Africa | 2KO International as your Training
Provider?
 2KO International has prompt response time in addressing the needs of your company
 2KO International provides 2 sets of certifications, once students have successfully
completed the training and the project.
 Worldwide, the practice is that Six Sigma/Lean certification is awarded by an institution
that employs a certified and qualified Six Sigma/Lean black belt trainer (which is what we
do). There is no central certifying body like there is for say Microsoft. For this reason, Six
Sigma/lean certification is recognized worldwide provided it came from a certified
organization.
 2KO International provides a flexible training schedule to suit delegates
 2KO International offers training in Johannesburg, Cape Town, Durban and George, as
well as onsite elsewhere in the world and we are well-established
5. Some of the companies we’ve trained in 2017:
 Anglo American  Momentum

 FNB  SekelaXabiso
 Nedbank  Easylife Kitchens
 SCAW  Torreparts
 Vodacom  KPMG
 Bridgestone  Airports
 Truworths  Natref
 Landis + Gyr  UTi Worldwide
 Matthey Africa  RB
 Siyaduma Auto Ferriers  Fourier
 Detpak  And Many More
 The Biovac Institute
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6. Difference between LEAN and DMAIC
Lean Six Sigma:
Goal: Reduction of waste in all of its forms throughout the operation
Method: Set operation to order using 5S and visual factory; identify where in the material and
information flows waste exist and eliminate it.
Measure: Operational costs.
Industry: Manufacturing
DMAIC Six Sigma:
Goal: Reduction of variation in all processes of the operation
Method: Search for differences in performance between groups, within groups, and over time to
identify primary contributions of variation; develop additional understanding of multivariate
causes by studying relationships between process inputs and outputs; put controls in place to
minimize the contribution of input variation on output variation.
Measures: Variance, standard deviation, Process Capability (Cp and Cpk), sigma value,
operational costs.
Industry: Process environments
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7. Difference between the different belts
Yellow Belt Training:
 The most basic level that covers the understanding of the Six Sigma style.
 Role: The employee will be part of a project team where he will review process
improvements that support the project.
Green Belt Training:
 During the course, the delegate will learn the tips and techniques that make for a good
Six Sigma execution, and receive fundamental training in Define, Measure, Analyze,
Improve and Control.
 Role: People with this certification are often referred to as worker bees because they do
the majority of the work during projects. They gather the necessary information,
experiments and tests throughout the project.
Black Belt Training:
 Focus on additional training in deeper analysis tools (think stats) and perhaps even
some instruction on change management or stakeholder influence.
 Role: These are the people who are in charge of the Six Sigma Projects within their
respective companies. Most of the time, these are the people who are asked to take on
this task on a full time basis. Along with heading the project, they also are expected to
coach, develop and advise other managers so the entire company can achieve this goal.
Leads problem-solving projects. Trains and coaches project teams.
Master Black Belt Training:
 This is the highest of the Six Sigma belts one can achieve. Focus on Change
Management techniques.
 Role: The master black belt will make sure everything continues running smoothly and
all the training the company learned stays in the company. They are there to execute the
practices throughout the company, not just within the project. A Six Sigma master black
belt course is all the above, plus will have mentored or coached about 20 or more green
belts and black belts, has more developed statistical and analysis skills, plus is well
versed in change management techniques.
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8. Courses and Outlines:
Six Sigma Yellow Belt Certification:
Six Sigma Yellow Belt certification provides an overall insight into the techniques of Six Sigma,
its metrics, and basic improvement methodologies. A yellow belt must know how to integrate Six
Sigma methodologies for the improvement of production and transactional systems to better
meet customer expectations and bottom-line objectives of their organization. A Yellow Belt
typically has a basic knowledge of Six Sigma, but does not lead projects on their own. The
Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to
the exploration process.
Course content
 Comprehending and creating the SIPOC Diagram

 Overview of Process Mapping (the 6-foot view)
 C&E Matrix
 Effects Analysis along with Failure Modes
 Fundamental Statistics
 Minitab Introduction
 Developing Graphs (fundamental quality tools)
Course Duration: 2 Days (8:45 -16:00)

Cost: R 6 995 per person | Course only runs for group bookings of 7 or more delegates.
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Green Belt Certification:
Six Sigma Green Belt courses prepare candidates for Greenbelt Certification on DMAIC
principles. Green Belt requires candidates to demonstrate a skill set which includes starting and
completing projects and using a data-based approach to solving practical problems.
Who Should Attend Six Sigma Green Belt?

Process engineers and managers, Quality Engineers and managers, Manufacturing/Production
engineers and managers, Service Process Improvement personnel, Customer Service Officers,
etc.
Course Duration: 5 days (8:45 – 15:30) on the Friday you write an exam that you
need to pass before you can complete the project.
Project Durations: 3 months to complete the project
Total Cost: R19 999 per person
Venue: Johannesburg, Durban and Cape Town / Onsite Training for
groups of 7 or more delegates at a lower rate
Accreditation:
 IASSC Accredited training provider: The International Association for Six Sigma
Certification (IASSC) is a Professional Association dedicated to growing and enhancing
the standards within the Lean Six Sigma Community.
 Six Sigma Council Registered Training Provider: We are a professional
accrediting body within the Six Sigma industry that does not provide training, mentoring,
coaching, or consulting services. Our objective is to ensure that Six Sigma Certified
individuals have been exposed to the complete Six Sigma Body of Knowledge and have
been required to meet a minimum standard of proficiency for Six Sigma and its
implementation.
 MICT SETA Accreditation: 2007/01/215 | Unit Standard: 243816 | Developing a
project quality management plan for a simple to moderately complex project | Level 5
Tel no: 021 426 5300
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Introduction: Define and Measure Phase:

 Course Logistics (rules, program  Basic Statistical Concepts
layout, expectations)  Control Charts
 What is Six Sigma? (introductory  The Define Phase
overview)  Process Mapping
 Project Selection  Measuring System Analysis
 Project Planning and Charters  Process Capability Analysis
 Internal Process Measures
 Introduction to DMAIC project
management
Analyze Phase: Control Phase:
 Root Cause Problem Solving Tools  The Control Phase
 Basic Experimental Design  Basic Cost Benefit Analysis
(Hypothesis Testing)  The Control Plan Strategy
 Linear Regression  Error proofing
 Introduction to DOE  Levels of Control
 The Improve Phase  Review and Wrap-up
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Six Sigma DMAIC Black Belt Certification:
The DMAIC Six Sigma Black Belt course provides you with knowledge of the philosophies and
principles of Six Sigma. It is a tool that helps you to exhibit teams (leadership, dynamics,
responsibilities and roles). The Black Belt provides you with complete understanding of the
DMAIC model in according with the Six Sigma principles.
Who Should Attend?

Process engineers and managers, Quality Engineers and managers, Manufacturing/Production
engineers and managers etc.
Course Duration: 10 non-consecutive days (full time). On each Friday, you write an
exam that you need to pass before you can complete the project.
Project durations: Maximum of 6 Months
Venue: Johannesburg
Accreditation:
implementation.
 MICT SETA Accreditation: 2007/01/215
SAQA Unit standard ID: 252037 | Title: Build teams to achieve goals and objectives |
Level 5, SAQA Unit standard ID: 110021 | Title: Achieve personal effectiveness in
business environment | Level 4 and SAQA Unit standard ID: 15234 | Title: Apply
efficient time management to the work of a department/division/section | Level 5
Tel no: 021 426 5300
SOUTH AFRICA
Introduction Measurement System Analysis

 Course Logistics (program layout,  Variable Gage R&R
expectations, etc.)  Attribute Agreement Analysis
 Six Sigma Introductory Overview  Variables Data Capability Analysis
 Project Selection  Attribute Agreement Analysis
 Process and Financial Metrics
 Project Reporting Expectations
 PDCA (Plan Do Check Adjust)
Project Definition Basic Statistics
 Project Charters  Fundamental Statistical Measures
 Estimating Financial Metrics  Control Charts
 Definition of process outputs  Common and Special Cause
(characteristics, defects, defectives) Improvement Strategies
 Process Mapping  Introduction to Minitab
 Strategic Alignment with Project  Quality Tools
Selection  Introduction to Hypothesis Testing
 Project Selection Facilitation  1 proportion Tests and 2 proportion
Tests
 Chi Square Testing
 T Tests
 ANOVA
 Correlation Analysis
 Single Regression
 Normality and Distributions
 Anderson-Darling Test for Normality
Design of Experiments (DOE) Improve and Control
 Introduction to Design of Experiments  Solution Selection and Prioritization
 Non Parametric tests and analysis  Pilot Studies (assessing
 General Full Factorial Designs countermeasures)
 Two-Level Factorial Designs  Final Capability Analysis
 Three-Level Factorial Designs  Process Controls
 Post-hoc Analysis  Wrap-Up
 Fractional Factorials
Tel no: 021 426 5300
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Six Sigma and Lean Principles:
This course is targeted at delegates that would like an overview of both Lean and Six Sigma
core principles. Delegates will then decide whether to go the Six Sigma route or the Lean route.
Course outline:
 Change Management
 Define Phase - VOC, SIPOC, Process Map, CCR
 Measure Phase – Indicators, Data, Examples, MSA
 Analyze Phase – Statistics, Ishikawa, C&E, Root Causes
 Improve Phase - Evaluation & Selection, Process Map, Presentation
 Control Phase - Scheduling, RACI, PCS & Documentation
 Lean - Kaizen, RIW, Spaghetti Map, VSM, 5S, 8 Waste
Course Duration: 5 days (8:45 -16:00)
Course only runs for a group of 7 or more delegates
Venue: Onsite Training
Tel no: 021 426 5300
SOUTH AFRICA
Lean Six Sigma Green Belt:
Green Belts play an important role in your company’s Lean Six Sigma implementation strategy.
They are the problem solvers assigned to Black Belt projects. Learn how to apply the right tools
at the right time to maximize efficiency in defining, measuring, analyzing, improving, and
controlling critical processes to increase cost savings.
Who Should Attend?

Problem solvers, data analysts, and project team members in manufacturing and service
industries. Individuals seeking to bring significant cost savings to their organization and those
interested in becoming a Six Sigma Green Belt and/or sitting for the ASQ Six Sigma Green Belt
certification exam will benefit from this training.
Course Duration: 5 days (8:45 – 15:30) on the Friday you write an exam that you
need to pass before you can complete the project.
Project durations: 3 months to complete the project
Venue: Johannesburg, Durban, George and Cape Town / Onsite Training

for groups of 7 or more delegates at a lower rate
Accreditation:
 MICT SETA Accreditation: 2007/01/215 Unit Standard: 243816 | Developing a
project quality management plan for a simple to moderately complex project | Level 5
implementation.
Tel no: 021 426 5300
SOUTH AFRICA
Introduction Control phase

 Lean Six Sigma Definitions  Principles of Statistical Process
 Understanding Six Sigma Control
 Understanding Lean Principles  Process Capability
 Understanding Losses Attributable to  Error Proofing
“Waste”  Reliability & Asset Utilization
 Interrelationship of Lean Six Sigma  Standardized Work
 Six Sigma Fundamentals  Pull Systems
 Understand the 5 phases of the
Control Plan
The Define Phase The Measure Phase (Measurement
System Analysis)
 Selecting an Output Characteristic (“Y”)  Variable Gage R&R
 Defining Performance Standards  Attribute Agreement Analysis
 Describing the Process  Variables Data Capability Analysis
 Value Stream Mapping  Attribute Data Capability Analysis
 Swim Lane Mapping  Process Discovery
 Project Charters  Six Sigma Statistics
 Cost of Poor Quality  Measurement System Analysis
 Understanding Basic Statistics  Process Capability
The Analyse Phase The Improve Phase
 Identification of Potential Causes  Establishing Operating Tolerances
 Hypothesis Testing  Re-evaluating the measurement
 Chi-Square & ANOVA system
 Correlation Analysis  Total Productive Maintenance
 Regression Analysis  Cellular Manufacturing
 Basic Design of Experiments  5S – Visual Management
 Quick Changeover (SMED)  Process Modelling Regression
 Inferential Statistics  Designing Experiments
Kaizen
 Developing the Action Plan
 Kaizen Outcomes
 Project Background and Description of
Exercise
Tel no: 021 426 5300
SOUTH AFRICA
Lean Six Sigma Black Belt Certification
Black Belts play an important role in your company’s Six Sigma implementation strategy. They
lead the efforts to breakthrough improvement. This program combines Six Sigma’s DMAIC
methodology and quality tools with the power of lean manufacturing. Learn how to apply the
right tools at the right time to maximize efficiency in defining, measuring, analyzing, improving,
and controlling critical processes to improve business performance.
Who Should Attend?

Team Leaders/Potential Team Leaders of Lean Six Sigma Efforts, Manufacturing/Industrial
Engineers
Course Duration: 10 non-consecutive days (full time). On each Friday, you write an
exam that you need to pass before you can complete the project.
Project durations: maximum of 6 Months
Venue: Johannesburg / Onsite Training for groups of 7 or more delegates

at a lower rate
Accreditation:
implementation.
 MICT SETA Accreditation: 2007/01/215
SAQA Unit standard ID: 252037 | Title: Build teams to achieve goals and objectives |
Level 5, SAQA Unit standard ID: 110021 | Title: Achieve personal effectiveness in
business environment | Level 4 and SAQA Unit standard ID: 15234 | Title: Apply
efficient time management to the work of a department/division/section | Level 5
Tel no: 021 426 5300
SOUTH AFRICA
Week 1
 Green Belt Review and Exercises  Nested Anova
 Central Limit Theory  DOE Planning
 Project Presentations  Project Presentations
 Advanced MSA  Randomized Block Design
 Advanced Capability  Full Factorials
 Project Presentations  Project Planning & Deliverables
 Multiple Regression  Project Review & Support
Week 2
 Week 1 Review  Multiple Responses
 Factorial Designs  EVOP
 Fractional Factorial Designs  Competition
 General Factorial Designs  Change Management
 Sample Size  Control Methods
 Project Reviews  Final Reviews
 Optimization Designs
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Champion

The Six Sigma Champion Leadership program takes a verified approach for enhancing
business performance. Essentially, this is recognized as Six Sigma. Our integrated and
methodical style of process improvement concentrates on results which are based on the
statistical examination of data rather than theories. The purpose of Six Sigma is to finish
projects with quantifiable business results that yields wither a soft-money or hard-money saving
for the business.
Managers or administrators who patron projects and make sure that Six Sigma processes are
being put into an organization are known as “Champions”. These people are provided training in
regards to the fundamentals of Six Sigma methods. The primary objective of Six Sigma
Champion Leadership training is to educate the individuals in the class and provide them with
the necessary skills in order to select useful projects that are centered on the mission and
objectives of the company. Moreover, Champions not only have to choose which projects are
meaningful to the larger aims of the business, but they have the task of selecting and teaching
Six Sigma project leaders. These project leaders are called “Belts”. The Champion’s main
function is to lend support and implement Six Sigma processes and methods within the
company while making sure that the process correlates with larger business objectives and
initiatives. Six Sigma South Africa is a subsidiary of 2KO International in Cape Town,
conducting instructor led Six Sigma training and certification for blue chip companies in and
around Africa.
Our On-Site Six Sigma Champion Leadership Training Covers:

 Live contact with a certified Master Black Belt teacher that has actual real-world
experience with Six Sigma projects
 Assistance involving implementing Six Sigma
 All-inclusive samples of projects and Detailed Project Charter models
 Reduced rate for any kind of onsite implementation assistance
 There is a snack given out during the morning hours and afternoon
 An enticing light lunch is given to students every day except on Fridays for most
localities
 We provide manuals to our students, and they are color and laser printed
 Practice exercises that are educational, entertaining and fun!
 Gratifying environment suitable for training and one that students appreciate
Tel no: 021 426 5300
SOUTH AFRICA
2 Day – Leadership Champion Training for Six Sigma-Schedule
 Introduction to Six Sigma

 Tactics and advantages involving Six Sigma
 How to begin with Six Sigma
 Project definition for Six Sigma
 Six Sigma Example Projects
 Process involving project selection
 Six Sigma Distribution and how to choose Black Belts
 Development of metrics with Six Sigma Projects
 Recognition of Six Sigma
 Learning what Lean Six Sigma is all about
 Incorporation of Six Sigma and Lean methods
 Fundamental tools of Six Sigma
 Systems of Measurement
 Capability Study
 How to apply Six Sigma to Business Processes
 Keeping track and the management of Six Sigma Projects
 Handling alterations within the Six Sigma Process
 Monetary Strategies for Six Sigma Projects
Pre-requisite:
Black Belt
Course Duration:
2 days (full time)
Venue:
Onsite Training
Tel no: 021 426 5300
SOUTH AFRICA
Design for Six Sigma
Design for Six Sigma (DFSS) uses Six Sigma methodology to develop products, services, and
processes which result in increased efficiency, added profitability, and greater customer
satisfaction. DFSS or Design for Six Sigma uses Six Sigma methodologies and tools during the
development phase of a new product, service, or process. Furthermore, our program goes one
step further by including “the voice of the customer” and simulation or testing techniques that
are used to show the effectiveness or weaknesses of new designs.
Although individuals without prior knowledge can take the DFSS program, students who are
already versed in the Six Sigma methodology will often receive the most benefits. In many
cases, students will complete a Six Sigma Green Belt or Black Belt course, while the DFSS –
Design for Six Sigma program supplements learning and provides more knowledge.
With this in mind, who should attend Design for Six Sigma (DFSS)?
This program is perfectly suited for students involved in marketing or product development. It is
also a great match for anyone who is tasked with implementing a new process, developing a
new product, or creating a new service. As mentioned above, students with no prior experience
may join this training, but Green Belts and Black Belts who are familiar with Six Sigma
methodologies may get the most benefit from these concepts.
Throughout this training, we will look at proven methods to determine a client’s needs. As with
any Six Sigma methodology, this is done through statistical analysis by translating the
information into QFD used within the design model creation and valuation. There is no
guesswork in Six Sigma or Design for Six Sigma.
Six Sigma South Africa is a subsidiary of 2KO International in Cape Town, conducting instructor
led Six Sigma training and certification for blue chip companies in and around Africa.
Course Duration:
5 days (full time)
Venue:
Onsite
Tel no: 021 426 5300
SOUTH AFRICA
Lean Six Sigma IT
This program has been created to deliver real-world examples along with optimal practices for
the industry, including Software Application Development and IT Management, and integrating
precise Six Sigma Lean tools for maximum performance. It also integrates foundational
comprehension regarding Business Process Management as a discipline and the role that
Information Technology plays in these programs. The courses are taught by qualified Lean Six
Sigma and IT Experts.
Focused toward organizations and individuals who desire to streamline his or her MIS/IT
functions and augment overall customer satisfaction, Six Sigma South Africa offers IT training
using successfully-proven techniques. This program is delivered over four successive days. No
Preconditions are needed for the Lean Six Sigma IT program.
Key Learning Goals:

 Comprehend the critical things so you can measure in engineering situations.
 Comprehend opportunity areas in order to augment quality and speed.
 Recognize what makes software dissimilar to various other Six Sigma applications.
 How to rapidly detect the highest error-prone areas within the process.
 Know the large areas to control when it comes to maturity frameworks (ITIL and CMM).
 How to succeed and control the SDLC without causing delays.
 Be able to overcome the infamous “not invented here” syndrome.
 Comprehend how to utilize repetitive DMADV techniques within the SDLC.
 Software Topics and Lean Six Sigma IT.
 Understand the application of Six Sigma methods in CMM frameworks.
 Be able to utilize Six Sigma within ITIL & CobiT governance contexts
 Use Six Sigma methods when it comes to Iterative Software Development Lifecycles,
also known as SDLC.
 Understand the famous DMAIC method for software product engineering.
 Learn the DMAIC method for package creation or custom deployments.
 Develop software by utilizing QFD, DFSS and Kano Analysis.
Obtain adoption regarding Six Sigma within the MIS/IT groups.
Software Topics and Lean Six Sigma IT

 The application of Six Sigma methods in CMM frameworks
 Six Sigma utilization within ITIL & CobiT governance contexts
Tel no: 021 426 5300
SOUTH AFRICA
 How to use Six Sigma methods when it comes to Iterative Software Development
Lifecycles, also known as SDLC
 The famous DMAIC method for software product engineering
 DMAIC method for package creation or custom deployments
 Developing software by utilizing QFD, DFSS and Kano Analysis
 Obtaining adoption regarding Six Sigma within the MIS/IT groups
 IT Project Manager receiving techniques of Six Sigma
Six Sigma South Africa is a subsidiary of 2KO International in Cape Town, conducting instructor
led Six Sigma training and certification for blue chip companies in and around Africa.
Pre-requisite:
IT and Six Sigma expertise
Course Duration:
4 days (full time)
Venue:
Onsite
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Green Process Management
Are you someone that is not sure about what it means to be “Going green?” Do you need to
know about Green for business operations in contemporary society? No matter what kind of
business you are involved in, whether it is the service industry or industrial sector, you have to
have a good comprehension of what Green is and its associated environmental necessities and
how this plays a role within your company and the work you do.
The term “Going green” has become a common catchphrase over the last few years, and now
more than ever, numerous businesses are making the claim that their company is “green.”
Whether or not this is actually true really depends on your understanding of what “green” truly
means. Ironically, many people use the term “green” without a clue to its integral meaning. Only
the small picture of this word is seen, not the larger one. Many people have various belief
systems regarding climate change and impacts from businesses that produce toxins into the
atmosphere (and we are not only talking about your typical factory setting that is burning waste
and emitting smoke from the tall chimney stack). The concept of “green” will be sticking around
regardless of where your belief system lies. In modern day society, it is becoming more
apparent that in order to stay successful, your company may have no alternative but to address
this problem and the environmental issues that have made headline news. Now is the perfect
time for your business to “go green.”
Course Duration:
5 days (full time)
Venue:
Onsite
Tel no: 021 426 5300
SOUTH AFRICA
Lean Office and Service
Take Lean beyond the Shop Floor to Improve Profitability

Administrative functions account for sixty to eighty percent of the cost of meeting customer
demand. Streamlining and eliminating waste from your office and administrative processes
using Lean concepts, tools, and methods will help you achieve significant bottom-line savings.
This five-day certificate program presents a structured way to understand how a firm delivers
value in its services, how to prioritize operational improvement opportunities, and how to link
them to strategic priorities.
Key Learning Outcomes
 Identify what you need to do better in your services to support your strategy
 Understand how to improve efficiency of your office/service processes
 Create an action plan for your Lean improvement initiative
 Translate your Lean efforts into financial terms
 Learn easy hands-on tools that anyone can implement in an office/back-office/service
setting
Experienced Faculty
This experiential course focused on Lean office and business process improvement. Our
instructors have years of industry experience coaching and training Lean implementations.
Hands-On Practice and Real World Examples

Hands-on simulations supplement lectures, exercises, and case studies to make this training
meaningful and enlightening. We prepare you to take these tools and techniques back to your
facility so you can begin implementing and transforming your traditional operations to Lean.
Venue:
Onsite
Tel no: 021 426 5300
SOUTH AFRICA
Lean Product Development
Capture the Potential of Lean Thinking

Learn essential strategies and key tools that will decrease time-to-market, reduce waste,
streamline product development processes, enhance product quality, and fully integrate new
product designs into a Lean production environment.
This five-day program trains product development engineers and new product team members in
Lean concepts, tools, and methods essential to the Toyota Product Development System
(TPDS). Each day offers a set of learning objectives that enable participants to understand and
appreciate the Lean product development process and its tools. Collectively, these objectives
prepare participants to implement Lean development in their organization.
Lean Product Development Program Component
Overview of Lean Product Development:
 Introduction to the Toyota Product Development System: How It Works and Key Benefits
 Problems with traditional product development
 Overview of workflow within a lean product development system
 The role of the customer, employees and organization
 Traditional Lean Product Development Simulation
 Illustrates typical wastes
 Tracks metrics associated with traditional wastes
The Lean Tools of Toyota Product Development System:
 Principles of Nemawashi
 Principles of Ringi
 Creating effective A3 reports for Lean Product Development
 Hoshin management
Lean Value Stream Mapping for Lean Product Development:
 Introduction to value stream mapping

 Mapping the current state
 Lean product development principles
Tel no: 021 426 5300
SOUTH AFRICA
 Mapping the future state

 Creating an implementation plan
Survey of Advanced Design Tools in a Lean Product Development System:
 Error proofing
 Process for systematic error proofing
 Definitions and applications
Tools for Lean Launch and Implementation Planning
 Introduction to the 3P
 Lean Manufacturing Cell Design
 Material Flow Planning
 Lean Part Presentation
Lean Product Development
 Simulations
 Apply lean tools and techniques to the product development process
 Track the metrics and realize the impact
Course Duration:
5 days (full time)
Venue:
Onsite
Tel no: 021 426 5300
SOUTH AFRICA
Two-Day Toyota Kata
Six Sigma South Africa now supplies Toyota Kata training in Johannesburg, South Africa. If you
need more detailed information about this course, please download the course outline at the
bottom of the page. If you need more information about our Six Sigma courses, onsite training,
course specials, different course requirements or six sigma consultation.
Participants Benefits
During this workshop, participants will:

 Obtain a basic understanding of the Toyota Improvement kata trajectory (i.e.,
Vision/Challenge, Current Condition, Target Condition, Obstacles, PCDA)
 Have an appreciation for the value of the Toyota Coaching Kata Methodology (i.e., how
the value Adders, Learner and first and second Coaches interact)
 Gain an appreciation of how the Toyota Improvement and Coaching Kata can rejuvenate
a Lean Initiative and supply a basis for moving confidently/successfully into the future.
Course Duration: 2 days (full time)
Course Overview:
Day One
 Kata Overview
 Direction
 Current Condition
 Round 1 Simulation (block diagrams, obstacles, exit-cycle times, run charts)
 Round 2 Simulation (planned cycle time, run charts, current conditions)
 Target Condition
 PDCA Cycles (systematic iteration)
 Round 3 Simulation (1st PDCA on a selected obstacle)
Day Two
 Coaching Kata
 Round 4 Simulation (2nd PDCA on a selected obstacle)
 Participants experience the roles of Learners and 1st Coach
 Overview of Example Kata Journeys. Examples of La-Z Boy and other company Kata
deployments and details of their journey
 Participants share individual/team observations and participate in group Q&A
Tel no: 021 426 5300
SOUTH AFRICA
9. Online Courses
Six Sigma White Belt

Anywhere Online Training
Exam None
Certification White Belt
Cost R1499.00
Training Available Online 30 days
Course Info:
This is the full, completely online White Belt course offering the student an overview and
introduction to Six Sigma and the DMAIC methodology. With White Belt, you will be able to
begin your journey toward the professional competencies of the Yellow Belt, Green Belt, Black
Belt, and Master Black Belt. After obtaining this first level belt, you can become a qualified team
member of a Green Belt or Black Belt project.
 Access to the training manual in electronic format with the ability to print a copy for your
own use.
 Ability to upgrade at a later date to the Yellow, then Green and then Black Belt online
programs, at a discounted rate
 Once we process your payment we will provide you with your personal online training
account.
Online Program Includes:

 30 days of access to online program materials
 Online Quizzes after every module
 Six Sigma White Belt Training Certification upon completion of Online Training
 Downloadable Manual for the program
Online Program Requirements:

 A computer with online access to the internet with a browser
 Sound Card and Speakers
 Display Settings of at least 1024 X 768 Screen Size
 Adobe Acrobat Reader
 Secure PDF Viewer from LockLizard (provided free)
 Flash Player
 Access to Microsoft Office 2000 or newer or equivalent
 For all the White Belt program no statistical software application is required.
Tel no: 021 426 5300
SOUTH AFRICA
 You are not to provide your login information to other users. Your online account is for
your personal use.
Please note there are no refunds once the program has been started.
Online Course syllabus:

 Six Sigma Overview
 Six Sigma Define Phase
 Six Sigma Project Deployment
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Yellow Belt
Anywhere Online Training

Exam None
Certification Yellow Belt
Cost R3799
Training Available Online 90 DAYS
Inquiries about course Email [email protected]
Course Info
This is the full, completely online Yellow Belt course offering the student an overall insight into
the techniques of Six Sigma, its metrics, and basic improvement methodologies. A Yellow Belt
participates as a core team member or subject matter expert (SME) on a project or projects. Six
Sigma Yellow Belt training provides an introduction to process management and the basic tools
of Six Sigma.
Six Sigma Yellow Belt Online Features

 Access to the training manual in electronic format with the ability to print a copy for your
own use.
 Ability to upgrade at a later date to the Green and then Black Belt online programs.
 Once we process your payment we will provide you with your personal online training
account.
Online Program Includes

 90 days of access to online program and materials
 Digital Manual for the program with the ability to print 1 copy for personal use (requires
use of the security program)
 Online Quizzes after every module
 Six Sigma Yellow Belt Training Certification upon completion of Online Training
Online Program Requirements

 Flash Player
Tel no: 021 426 5300
SOUTH AFRICA
 For all the White Belt program no statistical software application is required.
your personal use.
Online Course Syllabus:

 Six Sigma Overview
 Six Sigma Define Phase
 Six Sigma Project Deployment
 Process Mapping
 Cause and Effect
 FMEA
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Green Belt: SigmaXL-based

| Anywhere Online Training
SigmaXL is a commonly used tool for statistical and graphical data analysis. It is also often
used in Six Sigma training and implementation. In addition to being a standalone software
package, SigmaXL is also included in the DiscoverSim software package, created by SigmaXL
Inc.
Certification Six Sigma Green Belt SigmaXL

Price R17 500
Accreditation IASSC, MICT SETA and Six Sigma council
Unit Standard: 243816 | Developing a project quality

management plan for a simple to moderately complex project |
Level 5
Training Available Online 1 year access

About this course

This online, on demand Six Sigma Green Belt training program using SigmaXL software
examples leads to obtaining your Six Sigma Green Belt certificate. Upon completion, this
program will help you strengthen your organization by understanding, interpreting and using the
core concepts of Six Sigma. Designed for professionals with little or no prior experience with Six
Sigma methodologies, this course helps develop critical skills required for participating in
successful Six Sigma projects.
Product Description
 Digital version of the same, complete Green Belt program delivered to our live classroom
attendees
 On demand, 24/7 access for ONE year of access to professionally narrated online
training courses
 ONE year of access to the training manual in electronic format with the ability to print a
copy for your own use.
 Perpetual License of SigmaXL Software for either Mac or PC
 Numerous Project Templates and Job Aids for Six Sigma Projects
Tel no: 021 426 5300
SOUTH AFRICA
On Completion of the course you would need to complete

 1 X 90 minutes’ online exams done through 2KO International
 3 months to complete a work based project through 2KO International
 Email support provided by Six Sigma Expert
 Additional access to 2KO International Library with additional Six Sigma resources
 Certification provided on successful completion of Exam and Project

 Flash Player
your personal use.
Online Course Syllabus
Six Sigma Green Belt Session 1 Six Sigma Green Belt Session 2
Lean Six Sigma Overview Hypothesis Testing
Define Phase Correlation and Regression
Six Sigma Project Deployment t-Test
Process Mapping ANOVA
Cause & Effect Matrix Chi Square Test
Failure Mode Effect Analysis (FMEA) DOE
Basic Statistics Mistake Proofing
Introduction to SigmaXL Control Plan
Basic Quality Tools Documentation
Introduction to Statistical Process Control Green Belt Wrap Up Session 2
Measurement Systems Analysis Comprehensive
Capability
MultiVari Planning
Lean Tools
Green Belt Wrap Up and Action Planning
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Green Belt: Minitab-based

Minitab-based | Anywhere Online Training
Certification Green Belt

Price R18 995
Unit Standard: 243816 | Developing a project quality

management plan for a simple to moderately complex project |
Level 5

About this course

This online, on demand Six Sigma Green Belt training program using Minitab software
examples leads to obtaining your Six Sigma Green Belt certificate. Upon completion, this
program will help you strengthen your organization by understanding, interpreting and using the
core concepts of Six Sigma. Designed for professionals with little or no prior experience with Six
Sigma methodologies, this course helps develop critical skills required for participating in
successful Six Sigma projects.
Product Description
training courses

Tel no: 021 426 5300
SOUTH AFRICA

 A computer with online access to the internet with a browser and Microsoft Windows
 Flash Player
 Minitab software (version 17). A free 30 demo available through Minitab (we have
versions of training for Minitab 15 & 16 upon request) (Note: Minitab is not a MAC
compatible program)
your personal use.
Introduction to Minitab Control Plan
Introduction to Statistical Process Control Green Belt Wrap Up
Measurement Systems Analysis Session 2 Comprehensive
Capability
MultiVari Planning
Lean Tools
Green Belt Wrap Up and Action Planning Session 1
Comprehensive
Tel no: 021 426 5300
SOUTH AFRICA
Six Sigma Black Belt: SigmaXL Based

SigmaXL-based Anywhere Online Training
Certification Black Belt XL

Price R24 995
 SAQA Unit standard ID: 252037 | Title: Build teams to

achieve goals and objectives | Level 5
 SAQA Unit standard ID: 110021 | Title: Achieve

personal effectiveness in business environment | Level 4
 SAQA Unit standard ID: 15234 | Title: Apply efficient

time management to the work of a
department/division/section | Level 5

About this course

This online, on demand Six Sigma Black Belt training program using SigmaXL software
examples leads to obtaining your Six Sigma Black Belt certificate. Upon completion, you will be
able to join successful project managers who are saving billions by improving productivity,
reducing waste, variation and defects. Since this program includes the full Green Belt
curriculum, professionals with little or no prior experience with Six Sigma methodologies can
enroll and work towards one of the most sought-after credentials in business today, the Six
Sigma Black Belt certificate. As a Six Sigma, Black Belt, your mastery of Six Sigma techniques
and strategies will help you lead top-quality projects and mentor Green Belts in your
organization, where together you will identify and implement breakthrough improvements for
enhanced bottom-line results.
Product Description
 Includes Green Belt
training courses
Tel no: 021 426 5300
SOUTH AFRICA
 Perpetual License of SigmaXL Software for either Mac or PC



 Secure PDF Viewer from LockLizard (free)
 Flash Player
 SigmaXL software. (A free license is included with the purchase of this program)
your personal use.
Tel no: 021 426 5300
SOUTH AFRICA
Capability
MultiVari Planning
Lean Tools
Session 1 Comprehensive
Six Sigma Black Belt Session 3 Six Sigma Black Belt Session 4
Green Belt Review Fractional Factorials Designs
Central Limit Theorem General Factorial Designs
Advanced MSA Sample Size Calculations
Advanced Capability Optimization Designs
Multiple Regression Multiple Response Optimization
DOE Planning EVOP
Full Factorials SPC
Black Belt Wrap up Control Plan
Session 3 Comprehensive Change Management
Black Belt Wrap Up
Tel no: 021 426 5300
SOUTH AFRICA
Black Belt training: MiniTab Based

Minitab based | Anywhere Online Training
Certification Black Belt Minitab

Price R28 995
 SAQA Unit standard ID: 252037 | Title: Build teams to

achieve goals and objectives | Level 5
 SAQA Unit standard ID: 110021 | Title: Achieve

personal effectiveness in business environment | Level 4
 SAQA Unit standard ID: 15234 | Title: Apply efficient

time management to the work of a
department/division/section | Level 5

About this course

This online, on demand Six Sigma Black Belt training program using Minitab software examples
leads to obtaining your Six Sigma Black Belt certificate. Upon completion, you will be able to join
successful project managers who are saving billions by improving productivity, reducing waste,
variation and defects. Since this program includes the full Green Belt curriculum, professionals
with little or no prior experience with Six Sigma methodologies can enroll and work towards one
of the most sought-after credentials in business today, the Six Sigma Black Belt certificate. As a
Six Sigma Black Belt, your mastery of Six Sigma techniques and strategies will help you lead
top-quality projects and mentor Green Belts in your organization, where together you will identify
and implement breakthrough improvements for enhanced bottom-line results.
Product Description
 Digital version of the same, complete Black Belt (includes Green Belt) program delivered
to our live classroom attendees
training courses
Tel no: 021 426 5300
SOUTH AFRICA

Online Program Includes

 Digital Manual for the program with the ability to print 1 copy for personal use (requires
use of the security program)
 Online Quizzes after every module.

 Flash Player
 Minitab software (version 17). A free 30 demo available through Minitab (We have
versions of training for Minitab 15 & 16 upon request) (Note: Minitab is not a MAC
compatible program)
your personal use.
Tel no: 021 426 5300
SOUTH AFRICA
Capability
MultiVari Planning
Lean Tools
Six Sigma Black Belt Session 3 Six Sigma Black Belt Session 4
Green Belt Review Fractional Factorials Designs
Central Limit Theorem General Factorial Designs
Advanced MSA Sample Size Calculations
Advanced Capability Optimization Designs
Multiple Regression Multiple Response Optimization
DOE Planning EVOP
Full Factorials SPC
Black Belt Wrap up Control Plan
Session 3 Comprehensive Change Management
Black Belt Wrap Up
Tel no: 021 426 5300
SOUTH AFRICA
Champion training
Certification Champion
Price R5995
Training Available Online 90 days
About this course

The success of a Lean Six Sigma business strategy is dependent upon the support and actions
of Lean Six Sigma Champions. Typically, Champions are senior managers that have access to
organizational resources needed to drive and support the implementation of Six Sigma projects.
Champions help remove any roadblocks the Lean Six Sigma Black Belts encounter, and in
general “champion” the cause and needs of the black belts to deliver maximum benefit to the
organization.
In this training course, you’ll learn the skills needed to mentor and support Black Belts and their
projects, as well as learn the process to select effective Black Belt candidates and projects that
will support organizational goals. We’ll also outline the organizational roles and responsibilities
and deployment structure needed to lead to project success.
We emphasize the strategy and process of the five phases of the Six Sigma implementation
DMAIC (define, measure, analyze, improve, and control) and proper use of statistical tools at
each phase so that you will be able to “ask the right questions” when giving leadership and
support to Black Belts.
In addition to learning the implementation process, we also cover the following topics:
 Gain insight into the background and intended use of a Six Sigma business strategy
 Understand how Six Sigma compares to other methods
 Develop a strategy for integrating Six Sigma into the operating plan
 Use the process for establishing Six Sigma project and Black Belt selection criteria
 Become familiar with the proper use of statistical methods
 Become proficient in guiding project leaders (Black Belts, Green Belts) through each
phase of the DMAIC
Who Should Register?

Mid to upper-level managers responsible for top-line growth will gain skills to implement cost
reductions and improved organizational capability and capacity.
Tel no: 021 426 5300
SOUTH AFRICA
Prerequisites
Black Belt
What You Will Receive

 Access to the online Champion training for 90 days in our online Learning Center portal
 Access to the online companion manual, delivered using LockLizard for secure access
 Downloadable library of Six Sigma templates and files to use and modify as you see fit
 Certificate of completion upon successfully passing the final comprehensive exam
Tel no: 021 426 5300
SOUTH AFRICA
Lean Methodology (Level 1 -3) and Tools
Certification Lean Methodology (Level 1 -3) and Tools

Price R13 995
Training Available 6 months
Online Program Level 1 -2 Includes:

 30 days of access the Online Program Materials Level 1
 90 days of access the Online program materials Level 2
 Downloadable Manual for the course
Online Program Level 3 Includes:

 6 months of access to Online program materials
 Lean Methodology & Tools course Certificate printable upon completion of Online
Training
 Secured Downloadable Manual for the course (Security program included)

 Flash Player
 Access to Microsoft Office 2000 or newer
your personal use.
 Please note there are no refunds once the program has been started.
Tel no: 021 426 5300
SOUTH AFRICA
Lean Level 1:
 Integrating Six Sigma & Lean
 Muda Elimination
Lean Level 2:
 Current Value Stream Mapping
 Future State Value Stream Mapping
 Kaizen Lean Events
 SMED
Lean Level 3:
 Current Value Stream Mapping
 Future State Value Stream Mapping
 Kaizen Lean Events
 SMED
 Pull and Kanban
 Poka Yoke
 5S
 Lean Management
Tel no: 021 426 5300
SOUTH AFRICA
Design for Six Sigma (DFSS)
Certification Design for Six Sigma

Price: R 2 995
Training Available 3 month access
Design for Six Sigma (DFSS) is about developing a new product or service that is defect free
AND meets customer needs and expectations. DFSS combines many of the tools that are used
to improve existing products or services and integrates voice of the customer and simulation
methods to predict new process and product performance. Six Sigma training for new products
is called Design for Six Sigma Training or DFSS Training.
This course is well suited for Marketing and Product Development professionals with little to no
exposure to Six Sigma methodologies and current Six Sigma Green or Black Belts will also
benefit from the materials included.
What you’ll get:

 Digital version of the same, complete Design for Six Sigma program delivered to our live
classroom attendees
 On demand, 24/7 access for 3 months of access to this professionally narrated online
training course
 3 months of access to the training manual in electronic format with the ability to print 1
Modules in this training include:

 DFSS – StageGate Process
 Value Propositions
 Creating Value for Customers
 Customer Involvement
 Voice of the Customer (VOC) Overview
 Creating Customer Requirements
 Introduction to QFD (Quality Function Deployment)
Tel no: 021 426 5300

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SOUTH AFRICA

Lean & Six Sigma Guide 2018

Tel no: 021 426 5300

Tel no: 021 426 5300

Six Sigma Green Belt: Minitab-based.................................................................................35

Tel no: 021 426 5300

MICT SETA Accreditation: 2007/01/215

Tel no: 021 426 5300

2. Results that your company can expect

 Improved Customer Service Loyalty

3. What you can expect

 Improved knowledge and skills

Tel no: 021 426 5300

5. Some of the companies we’ve trained in 2017:

 Anglo American  Momentum

Tel no: 021 426 5300

6. Difference between LEAN and DMAIC

Lean Six Sigma:

Goal: Reduction of waste in all of its forms throughout the operation

Measure: Operational costs.

DMAIC Six Sigma:

Goal: Reduction of variation in all processes of the operation

Industry: Process environments

Tel no: 021 426 5300

7. Difference between the different belts

Yellow Belt Training:

Green Belt Training:

Black Belt Training:

Master Black Belt Training:

Tel no: 021 426 5300

8. Courses and Outlines:

Six Sigma Yellow Belt Certification:

 Comprehending and creating the SIPOC Diagram

Course Duration: 2 Days (8:45 -16:00)

Tel no: 021 426 5300

Six Sigma Green Belt Certification:

Who Should Attend Six Sigma Green Belt?

Tel no: 021 426 5300

Introduction: Define and Measure Phase:

Tel no: 021 426 5300

Six Sigma DMAIC Black Belt Certification:

Who Should Attend?

Project durations: Maximum of 6 Months

Total Cost: R35 995 per person

Tel no: 021 426 5300

Introduction Measurement System Analysis

Tel no: 021 426 5300

Six Sigma and Lean Principles:

Course Duration: 5 days (8:45 -16:00)

Course only runs for a group of 7 or more delegates

Venue: Onsite Training

Tel no: 021 426 5300

Lean Six Sigma Green Belt:

Who Should Attend?

Project durations: 3 months to complete the project

Total Cost: R19 999 per person

Venue: Johannesburg, Durban, George and Cape Town / Onsite Training

Tel no: 021 426 5300

Introduction Control phase