COMPETENCY BASED LEARNING MATERIAL Massa
COMPETENCY BASED LEARNING MATERIAL Massa
COMPETENCY BASED LEARNING MATERIAL Massa
Sector:
Qualification:
Unit of Competency: PARTICIPATE IN WORKPLACE COMMUNICATION
Module Title:
PARTICIPATING IN WORKPLACE COMMUNICATION
You may already have some or most of the knowledge and skills covered
in this module because you have:
Been working in the same industry for some time.
Already completed training in this area.
A Trainee Record Book (TRB) is given to you to record important dates, jobs
undertaken and other workplace events that will assist you in providing
further details to your trainer/assessor. A Record of Achievement/Progress Chart
is also provided to your trainer to complete/accomplish once you have
completed the module. This will show your own progress.
Work through all the information sheets and complete the activities in
each section. Do what is asked in the INSTRUCTIONAL SHEETS and
complete the SELF-CHECK. Suggested references are included to
supplement the materials provided in this module.
Most probably, your trainer will also be your supervisor or manager.
He/she is there to support you and show you the correct way to do things.
Ask for help.
Your trainer will tell you about the important things you need to
consider when you are completing activities and it is important that you
listen and take notes.
Talk to more experienced workmates and ask for their guidance.
Use the self-check questions at the end of each section to test your
own progress.
When you are ready, ask your trainer to watch you perform the
activities outlined in the module.
As you work through the activities, ask for written feedback on your
progress. Your trainer gives feedback/pre-assessment reports for this
reason. When you have successfully completed each element or learning
outcome, ask your trainer to mark on the reports that you are ready for
assessment.
When you have completed this module and feel confident that you
have had sufficient practice, your trainer will schedule you for the
INTRODUCTION:
NOMINAL DURATION :
LEARNING OUTOMES :
CONTENTS:
ASSESSMENT CRITERIA:
CONDITIONS:
METHODOLOGIES:
Group discussion
Interaction
Lecture
ASSESSMENT METHODS
Written Test
Practical/Performance Test
Interview
LEARNING EXPERIENCES
Learning Objective:
Hazard Identification
Hazards Defined
Note that some physical and chemical hazards can lead to fire, explosion and
other safety hazards.
a. Physical b. Mechanical/Electrical
c. Chemical d. Biological
a. Physical b. Mechanical/Electrical
c. Chemical d. Biological
a. Physical b. Mechanical/Electrical
c. Chemical d. Biological
a. Physical b. Mechanical/Electrical
c. Chemical d. Biological
1. A
2. A
3. B
4. C
5. D
Companies must ensure that employees are protected from safety and
health hazards.
1. Internal Factors
Safety Councils
Safety Protocols
Education
o Disaster drills are valuable because they teach people how to respond
in a time of urgency. Such exercises prepare people to coordinate
efforts and put their safety skills to work. Many businesses conduct
safety drills, such as fire or disaster drills, to keep employees on their
toes about how to respond in the case that their safety is in danger.
These sorts of exercises are important, so employers may gather
statistics, such as how long evacuations take, which can then be used
to determine more effective and efficient ways to keep employees safe.
Test 1. Write TRUE if the statement is correct and write FALSE if the
statement is incorrect.
1. True
2. True
3. False
4. True
5. True
health.
the threat.
reading measurements
Test 1. Write TRUE if the statement is correct and write FALSE if the
statement is incorrect.
1. False
2. True
3. True
4. True
5. False
Learning objectives:
Occupational Illnesses
Indicator 9: Pneumoconiosis hospitalizations
Occupational Exposures
Indicator 13: Elevated blood lead levels among adults
Occupational Hazards
Indicator 14: Workers employed in industries with high risk for
occupational morbidity
Indicator 15: Workers employed in occupations with high risk for
occupational morbidity
Indicator 16: Workers employed in industries and occupations with
high risk for occupational mortality
Common health and safety indicators can be divided into two – frequency
rates and incidence rates. So what’s the difference?
ASSESSMENT CRITERIA:
CONDITONS:
Handout on
TLV Table
CD’S VHS tapes, Transparencies
METHODOLOGIES
Inter-active lecture, Simulation, Demonstration, self-paced instruction
ASSESSMENT METHODS:
Written, Role playing, Interview
Learning objective:
Main laws and regulations regarding health and safety in the workplace,
every employee and employer should be aware of are:
This law requires that: Employers must ensure the health and safety
for employees, providing them with safe investments, handling,
storage and transportation of goods, providing information, training
and support, giving them secure jobs and secure environment and
facilities.
People need to warn of wet floors and alternative routes will be made
available. Processing machines must be organized and to avoid
Losses.
If soils are wet and dusty, safety shoes for employees should be made
available
A key provision of the work If the keys are not present, it should be
replaced
Landscape design should be clean, but not to provide hiding places for
criminals.
TRUE OR FALSE. Write true if the statement is correct and write false if the
statement is incorrect.
1.False
2. False
3. True
4. True
5. True
Learning objective: After reading this information sheet, you must be able
to: know the effects of hazards in the workplace.
We may loudly think that only employees in the factory are susceptible
to such problems. But truth is that every employee is susceptible to such
occupation related problems. The problems are more pronounced in people
who spent long years in an organization.
TRUE OR FALSE. Write true if the statement is correct and write false if the
statement is incorrect. Write your answer on the blank provided before each
number.
1. True
2. True
3. True
4. True
5. False
ERGONOMICS
Learning objectives:
After reading this information sheet, you must be able to:
1. Identify ergonomics
2. Know the components of ergonomics
What is Ergonomics?
Why was the video recorder one of the most frustrating domestic items
to operate? Why do some car seats leave you aching after a long journey?
Why do some computer workstations confer eyestrain and muscle fatigue?
Such human irritations and inconveniences are not inevitable - ergonomics
is an approach which puts human needs and capabilities at the focus of
designing technological systems. The aim is to ensure that humans and
technology work in complete harmony, with the equipment and tasks
aligned to human characteristics.
1. True
2. True
3. True
4. True
5. True
Learning objectives:
After reading this information sheet, you must be able to know the
importance of ECC regulations.
According to Presidential Decree 626, ECC has the following functions and
powers:
4.5 Technical Support for Board Concerns - This program covers the
efficient and effective provision of secretarial and clerical assistance
to the Board on the performance of the function of the office.
1. The goal of the ECC regulations program is to ensure fair job practices
workers and their families from the problems and pain that come
new hope and brings life to our ODWs. Its primary objective is to bring
1. True
2. True
3. False
4. True
5. True
CONTENTS:
Safety Regulation
Contingency Measures and Procedures
Assessment Criteria:
1. OHS procedures for controlling hazards and risks are strictly
followed.
2.Procedure in dealing with workplace accidents, fire and
emergencies are followed in accordance with the organization.
3. Personal protective equipment is correct used in accordance with
organization’s OHS procedure and practices.
4. Procedures in providing appropriate assistant in the event of
workplace emergencies are identified in line with the established
organizational protocol.
CONDITIONS:
Handouts
- Safety Regulations
- Clean Air Act
- Electrical and fire Safety Code
- Waste management
- Disaster Preparedness and management
- Contingency Measures and Procedures
- OHS Personal Records
PPE
CD’S, VHS tapes, transparencies
ASSESSMENT METHODS:
Written
Interview
Simulation
Safety Regulations
The law has been in place for twelve years now, and much as we have
been able to achieve a lot, especially in terms of the reduction of total
suspended particulates (TSP) level, or the introduction of alternative fuels
in the country, we still have a lot to do. Mobile source, in fact, remains
the top most source of air pollution in the country,.
As one of the DENR’s active partners in implementing the Clean Air Act,
the Partnership for Clean Air (PCA) stressed the need to strengthen
partnerships and coordinated action toward cleaner air.
The State shall protect and advance the right of the people to a balanced
and healthful ecology in accord with the rhythm and harmony of nature.
The State shall promote and protect the global environment to attain
sustainable development while recognizing the primary responsibility of
local government units to deal with environmental problems.
The State recognizes that the responsibility of cleaning the habitat and
environment is primarily area-based.
The State also recognizes the principle that "polluters must pay".
Finally, the State recognizes that a clean and healthy environment is for
the good of all and should therefore be the concern of all.
2. Fire code
It is the policy of the State to ensure public safety and promote economic
development through the prevention and suppression of all kinds of
destructive fires and promote the professionalization of the fire service as
a profession. Towards this end, the State shall enforce all laws, rules and
regulations to ensure adherence to standard fire prevention and safety
measures, and promote accountability for fire safety in the fire protection
service and prevention service.
Threats to fire safety are referred to as fire hazards. A fire hazard may
include a situation that increases the likelihood a fire may start or may
impede escape in the event a fire occurs.
A fire safety station at a high school. Fire hoses built into a structure
can sometimes be used by occupants to mitigate fires while the fire
department is responding.
Not exceeding the maximum occupancy within any part of the building.
Maintaining proper fire exits and proper exit signage (e.g., exit signs
pointing to them that can function in a power failure)
Placing and maintaining fire extinguishers in easily accessible places.
Properly storing/using, hazardous materials that may be needed
inside the building for storage or operational requirements (such as
solvents in spray booths).
Prohibiting flammable materials in certain areas of the facility.
Improper use and maintenance of gas stoves often create fire hazards.
3. Waste Management
HEALTH-CARE WASTE:
IMPROPER DISPOSAL:
Hospitals and public health care units are supposed to safeguard the health
of the community. However, the waste produced by the medical care centers
if disposed off improperly, can pose an even greater threat than the original
disease themselves. In most of the cases there are no systematic approaches
to medical waste disposal. Hospital wastes are simply mixed with the
municipal waste in collecting bins at roadsides and disposed off similarly.
Some waste is simply buried without any appropriate measure. While all the
equipment necessary to ensure the proper management of hospital waste
probably exists, the main issue lies in the staff who fails to prepare and
implement an effective disposable policy.
In general disposable syringes and needles are also not disposed off
properly. Some patients, who routinely use syringes at home, do not know
how to dispose them off properly. They just throw them in a dustbin or other
similar places, because they think that these practices are inexpensive, safe,
and easy solution to dispose off a potentially dangerous waste item.
Waste Segregation
What is Segregation?
Training
Importance of training in the processes of achieving continuous
improvement in waste management.
While we don´t like to think of it, all of us live in a world where nature
poses a risk for us. No matter where we live, there is some risk that just the
land and atmosphere around us provides. If your family were involved in
some serious event, would you be prepared?
1. Fire safety measures include those that are planned during the
construction of a building or implemented in structures that are already
standing, and those that are taught to occupants of the building.
2. Waste segregation is the practice of classifying waste and placing it into
the appropriate waste container immediately after the waste is generated.
3. Approved work practices should be documented and promoted.
4. Natural disaster management starts with recognizing and identifying the
risks that you face due to your location.
5. A disaster management include a situation that increases the likelihood a
fire may start or may impede escape in the event a fire occurs.
1. True
2. True
3. True
4. True
5. True
True or False: Write True if the statement is correct and False if the
statement is incorrect. Write your answer on the blank provided before each
number.
1. True
2. False
3. True
4. True
5. True
ASSESSMENT CRITERIA:
CONDITIONS:
Workplace
PPE
OHS Personal records
Health record
ASSESSMENT METHODS:
Written
Interview
Simulation
Learning Objectives:
After reading this information sheet, the student/ trainee should be able
to:
TRUE OF FALSE: Write True if the statement is correct and False if the
statement is incorrect. Write your answer on the blank provided before each
number.
1. Employees who believe PPE is not necessary for their work or who consider
it too uncomfortable to wear run the risk of leaving themselves unprotected
and vulnerable to occupational injuries.
2. The use of personal protective equipment (PPE) reduce employee
exposure to hazards.
3. PPE should only be used as a last resort.
4. Employees have a responsibility to use PPE in accordance with their training
and safe usage requirements
5. Do wear eye protection when working with hazardous chemicals
1. True
2. True
3. True
4. True
5. False
Learning objective: After reading this information sheet you must be able
to know how to handle emergency cases in the workplace.
An emergency drill is a focused activity that allow staff and students and
administrators to practice specific functions. It is not a fully stimulated
activity like a creation of hostage situation as a simulation. It is a fire drill, a
shelter and place drill, a lock down drill. We are practicing a very specific
function and getting a chance to test our plans will allow our people to
practice as life saving skills for what we call functional protocols. Functions
that need to be carried out during a variety of types of emergency situations
and an drill is a very important part of overall preparedness strategy.
Why is it that once we get into the working world, it seems these drills go
by the wayside? Whether you are just in an office building where you could
be threatened by fire or tornados, or a shop where there could be industrial
accidents like chemical spills, why is it we don’t always think to conduct
these same ‘worst case’ scenario drills?
It’s time to reinstate the emergency drill. But this will not be just any
emergency drill. All businesses are different, and that means you will have
specific needs that have to be met. Think about what needs to be met in
your workplace in an emergency.
Possible Threats
In addition to the fire and nature-related threats already mentioned, are
there any specific threats that may impact your workplace (i.e. radiation
leaks, chemical spills, explosions from combustibles). If there are, you need
to train your personnel on how to deal with these situations were they to
arise.
Employee Safety
It is important to make sure your employees know where they need to go,
and how to get there, to be safe in an emergency situation.
Machine Shutdown
If you have a number of machines operating in your building, and some
Materials Safety
If your workplace has a number of chemicals or other hazardous materials
in use, it is vital that you have measures in place to attempt to secure these
materials as an evacuation or other emergency operation is underway. Many
of these types of companies have special rooms where the chemicals are
kept which can be shut and sealed off as an evacuation is happening.
You should plan regular drills with your employees to make sure they know
what to do, when to do it, and how to do it in case of an emergency. While
you may not want to regularly close down all your operations for a drill, you
can go department by department, and make the employees do a mock
incident, and monitor their reactions, noting any mistakes they make in the
process.
While it may seem like an inconvenience, the more prepared your company
is for the worst the better chance you will be able to safely shut down
operations and get everyone out alive and well if the worst were to happen.
1. It is important to make sure your employees know where they need to go,
and how to get there, to be safe in an emergency situation.
2. You should plan regular drills with your employees to make sure they
know what to do, when to do it, and how to do it in case of an emergency
3. If your workplace has a number of chemicals or other hazardous
materials in use, it is vital that you have measures in place to attempt to
secure these materials as an evacuation or other emergency operation is
underway
4. An emergency drill is not a focused activity that allow staff and students
and administrators to practice specific functions. It is not a fully
stimulated activity like a creation of hostage situation as a simulation
5. While it may seem like an inconvenience, the more prepared your
company is for the worst the better chance you will be able to safely shut
down operations and get everyone out alive and well if the worst were to
happen.
1. True
2. True
3. True
4. False
5. True
TRAINEES NAME
FACILITATOR’S NAME
Demonstrati
Ways in which evidence will be collected:
Witten Test
[tick the column]
Interview
on
The evidence must show that the candidate……
Identify hazards & risks X
Identify hazards and risks and their corresponding
X
indicators
Recognize and establish contingency measures X
Identify terms of maximum tolerable limits X x
Determine the effects of hazards X
Identify OHS issues and concerns in accordance with
X X
workplace requirements
Follow strictly OHS procedures for controlling hazards
X
and risks
Follow procedures in dealing with workplace accidents X x X
Use correctly PPE X
Identify procedures in providing appropriate assistance
X X
in the event of workplace emergencies
Follow strictly procedures in emergency related drills X
Fill up PHS personal records in accordance with
X X
workplace requirements
Maintain PPE online with organizational guidelines x
X X
and procedures
Candidate’s Name:
Assessor’s Name:
Qualification:
Date of Assessment:
Assessment Center:
The performance of the candidate in the following
assessment methods –
Not
PRACTICE OCCUPATIONAL Satisfactory
Satisfactory
HEALTH AND SAFETY PROCEDURES
[Pls. check () appropriate box]
B. Written Exam
Recommendation
For re-assessment. _______________________________________________________
For submission of document. Pls. specify (Portfolio Document) _____________________
For issuance of COC ______________________________________________________
Candidate’s signature:
Date:
Candidate’s Name:
Assessor’s Name:
Assessment Center:
Qualification:
Unit of Competency PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
Instructions for the assessor:
Date of observation:
Description of assessment activity:
Location of assessment activity:
During the performance of skills, the candidate…. If yes, tick the box
Explained safety regulations and hazard control
practices.
Satisfactory
response
The candidate should answer the following questions: Yes No
How will you be able to promote sound and
pleasant working relationships with other
workers in the company?
Candidate’s Name:
Assessor’s Name:
Assessment Center:
Qualification:
Unit of Competency PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
Instructions for the assessor:
Date of observation:
Description of assessment activity:
Location of assessment activity:
During the performance of skills, the candidate…. If yes, tick the box
Followed OHS procedures for controlling hazards/risks in
workplace
Qualification:
PRACTICE OCCUPATIONAL HEALTH AND
Unit of Competency
SAFETY PROCEDURES
1. What is a health hazard?
Answer:
4. What are the three main international colors used on safety symbols?
Answer:
ININSTITUTIONAL ASSESSMENT
MATCHING TYPE:
A B
True or False: Write True if the statement is correct and False if the statement is
incorrect.
ANSWER SHEET
I. Matching type
1. C
2. A
3. D
4. E
5. B
1. True
2. False
3. True
4. True
5. True
6. True
7. True
8. False
9. True
10. True