Marketing Plan
Marketing Plan
Marketing Plan
Submitted by:
ADRES, Rickjay L.
DEGRACIA, Jenny A.
IGCASENZA, Nestine N.
RAMO, Rebeka R.
TOMAS, Jerome P.
MARCH 2013
PamantasanngLungsodngMaynila
Intramuros, Manila
APPROVAL SHEET
This Strategic Marketing Plan of Asiawide Refreshments Corporation (RC Cola) has
been prepared and submitted in partial of the requirements for the degree of Bachelor of
Science in Business Administration Major in Marketing Management by the undersigned, who
hereby recommend for approval of ORAL EXAMINATION.
TOMAS, Jerome P.
IGCASENZA, Nestine N.
______________________________ _______________________________
Prof. Jonathan Antonio C. VilloteProf. Anna Maria M. Miranda Prof. Gaudencio G. Raganit
Accepted and approved in partial fulfillment of the requirements for the degree of Bachelor of
Science in Business Administration Major in Marketing Management.
__________________________________
DEAN
ACKNOWLEDGEMENT
This Strategic Marketing Plan would not have been possible without the guidance
and the help of several individuals who in one way or another contributed and extended
We wish to thank, first and foremost, Prof Niño Reiñer F. Badiola, for his great
and Professor Gaudencio Raganit III for giving us their time and effort in completing
this.
To our friends, families, and relatives who are great source of support and
encouragement, we thank them for providing us with the resources that we need.
To every person who gave us something to light our pathway, we thank them for
believing in us.
Last but not the least, to the light, our God, who guided us through the way and
TABLE OF CONTENTS
I. Executive Summary………………………………………………………………………..6
V. Company Analysis
A. Company Resources
1. Financial Condition…………………………………………………35
2. People…………………………………………………………………38
3. Production and Distribution………………………………………39
B. Objectives
1. Mission and Vision Statement……………………………………42
2. Financial Objectives……………………………………………….42
3. Marketing Objectives………………………………...……………42
4. Product Offerings…………………………………………………..43
VI. Situational Analysis
A. External Threats………………………………………………………………………44
B. External Opportunities………………………………………………………………44
C. Internal Strengths…………………………………….………………………………44
D. Internal Weaknesses…………..…………………………………..….……………44
E. Critical Success Factors……………………………………………………………45
F. Sustainable Competitive Advantage……………………………………………..46
VII. Marketing Research……………………………………………….….…………………48
VIII. Marketing Strategy
A. Product…………………………………………………………………………………51
B. Promotion ……………..………………………………………………………………52
C. Placement……………………………………………………………………………..60
IX. Implementation
A. Product Strategy………………………………………………………………………64
B. Promotional Strategy…………………………………………………………………66
C. Placement Strategy…………………………………………………………………...73
X. Financial Projections…………………………………………………………………….79
XI. Contingencies…………………..…………………………………………………………83
Appendices………………………...………………………………………………………85
I. EXECUTIVE SUMMARY
Philippines have emerged as one of the rapidly growing food and drinks
industries in the Asian region over the past years. The country is characterized
income and rising consumer awareness regarding health and safety concerns.
pooled their strengths to establish a new soft drink company. Antonio Panajon,
Gerry Garcia and Butch Aves teamed up with businessman Ricky Sandoval and
food and beverage entrepreneur Fred Yao. Sharing the same passion and ideals
as Royal Crown Cola International, they were awarded with the exclusive license
to manufacture and distribute RC cola in the Philippines. Their vision was to offer
terms of product, price, promotion and distribution of RC Cola that will help
increase the sales as well as the product awareness of the consumers. This
marketing plan will highlight also the new innovative product by RC Cola base on
the changing taste preference of the Filipino. This will tackle also the industry
analysis, finding out that ARC has a market share of 34% and second leading
II. MACROENVIRONMENT
A. ECONOMICAL
behavior.
FACTORS EFFECTS
EXCHANGE RATE Exchange rate is the rate at which one currency can be
purchasing power.
The chart shows the Philippines’ Growth Domestic Product these past six
years which started from year 2007 quarterly. The GDP of the Philippines on the
first quarter of 2007 was 2.3 and increased by .1 by the following quarter. The
Philippines’ GDP achieve a 0% growth on the second quarter of 2008 and got a
negative growth of 2.1 on the second quarter of 2009 but gradually increase on
second quarter of 2010 to which it achieved a 4.1 % growth, the highest GDP
growth rate on the graph. As of the fourth quarter of 2012, the GDP growth rate
municipalities and cities especially the plants where food and drinks are being
Soft drink is under the supervision of Bureau of Food and Drugs. BFAD
advertisers and retailers of processed foods, drugs and other related products
"Food, Drug, and drugs and cosmetics being and cosmetics are protected by
e. involvement of consumer
representatives in the
economic policies.
C. SOCIO-CULTURAL
and preferences vary differently in every nation, one may prefer sweet and
FACTORS EFFECTS
Associating soft drinks in their Every after meal and in-between meals, families
D. TECHNOLOGICAL
productions.
FACTORS EFFECTS
manufacture a product.
E. ECOLOGICAL
issues that cover the entire industry of soft drinks. The use of plastic
bottles and caffeine content of soft drinks are one of the main issues on
FACTORS EFFECTS
USE OF PLASTIC BOTTLES The use of plastic affects the environment due
clearing.
F. SUPPLY CHAIN
Wholesaler
Retailer
a. SUPPLIER: This where the raw materials came from. They supply
b. INDUSTRIAL PLANTS: This is the channel where the soft drinks are
are transferred to wholesalers where you can buy the soft drinks in
bulk.
d. RETAILER: The retailers get the soft drinks either from wholesaler or
e. FINAL CONSUMER: the one who consumes or drink the soft drinks.
A. MARKET DEFINITION
corn syrup, fruit juice, sugar substitutes (in the case of diet drinks) or a
combination of these.
The major players in the soft drink industry in the Philippines are Coca-
Cola, Pepsi, RC Cola and Cosmos. Soft drink industry is about giving people an
alternative when it comes to beverages and satisfying their needs and wants in
B. MARKET SIZE
5% 0% MARKET SIZE
38%
57%
AGES 0-14
AGES 15-64
AGES 65 AND ABOVE
Source: http://www.census.gov.ph/content/age-and-sex-structure-philippine-population-
facts-2010-census
52,705,084 of the population are people ages 15-64 and 4,348,449 are ages 65
and above. The 57 percent of the Philippine population are from the age range of
Out of the 52,705,084 of the population who are potential buyers, only
99.8 % of them or 52,599,674 came from socioeconomic class C and below who
are middle income earners to low income earner since they are the ones who
prefer to buy products that are cheap in price but can satisfy their needs. Out of
the 52, 599,674 target market; only 14,679,296 is the penetrated market who
Penetrated
Market
14, 679, 296
16%
C. MARKET SEGMENTATION
Consumer Market
Soft drink industry’s target market are teenagers ages 15 to 19 and adults
ranges from 20 to 64 years old who are budget wise and looking for a high
quality product yet cheap in price that are from urban and sub-urban areas.
Geographic
Region Nationwide
Demographic
Psychographic
Behavioral
Usage Rate
D. INDUSTRY STRUCTURE
The beverage industry has 2 divisions: The alcoholic industry and the non-
alcoholic industry. Under the alcoholic beverages are; wines, beers and spirits.
The subgroups of the non-alcoholic beverages are fruit drinks, energy drinks, tea
and soft drinks. The main focus will be the Soft drinks Industry.
Wines
Alcoholic Beer
Spirits
Beverage
Industry Fruit Drinks
Non-
Alcoholic Energy
Drinks
Tea
Potential
Entrants
(Threat of Mobility)
Low
Substitutes
(Threat of Substitute)
Moderate
players are present. These players will not allow new entrants to enter easily
in the market. They will give tough time to new entrants which could result
into price wars, new product line, etc. in order to influence the new comers.
There are more and more new brands appearing in the market with usually
lower their cost by producing the next unit of output at lower costs. When new
competitors enter the market, they will have a higher cost of production,
market.
High sunk costs make it difficult for a competitor to enter a new market,
the end.
are more expensive to move around and some goods don’t get to the end
competing.
When the learning curve is high, new competitors must spend time and
water, tea, beer, juices, coffee, etc. presented to the end consumers. But all
of these substitutes need massive advertising, brand equity, brand loyalty and
making sure that their brands are effortlessly accessible to the consumers.
Switching cost of the substitute product is very low so consumers can easily
Perceived price/value in this industry is very low because all products are
Consumer can choose to buy those new and less popular beverages with
lower price but the flavor is different and the quality is not guaranteed.
Large retailers have bargaining power because of the large order quantity,
but the bargaining power is lessened because of the end consumer brand
loyalty.
Increasing number of consumers begin to drink fruit juice, lemonade and tea
Most of the raw materials to manufacture soft drinks are basic merchandise
such as flavor, color, caffeine, sugar, and packaging etc. The suppliers of
these commodities have no bargaining power over the pricing due to which
All the raw material ingredients are basic merchandise and easily accessible
The main ingredients for soft drink include carbonated water, phosphoric acid,
When suppliers are reliant on high volumes, they have less bargaining power,
because a producer can threaten to cut volumes and hurt the supplier’s
profits.
advertising and promoting the brand, differentiation, and price as there are an
There are other soda brands in the market that become popular because of
There are few players dominating the market with a very high brand loyalty.
consolidation.
a. COMPETITION
COLA
8 oz Php 8 leading
Php 52 2. “under-the-
1.75 L
Php 61 cap promo”
2L
Available only
stores.
b. MARKET SHARE
industry, the revenues of the major players are needed. The market share
The graph below shows the partition of the shares of the major
19,960,600, 2,834,823, 0%
0% 7,693,381, 0%
COCA-COLA
ARC
PEPSI COLA
3,523,031,185,
34% COSMOS
6,965,718,521,
66%
Coca cola Corporation being the number in the soft drink industry got the market
share of 66% while the second leading which is Asiawide Refreshment Corporation got
the 33% of the market share and followed by Pepsi with .2% of the soft drink industry’s
market share. Cosmos got .08% of the total market share while other company like
Interbev Corp got .05% and Zest-o got .03% of the market share.
The data below came from the Securities and Exchange Commission (SEC )that
shows the revenue of the companies which belong to soft drink industry.
COMPANY REVENUE
Cosmos 7,693,381
Zest-O 2,834,823
• Inability to substantially
product differentiate
customers
• Lack of promotional
activities
H. MARKET TRENDS
Soft drinks industry has been around for a long time that people started
●Green Packaging
carbonated soft drinks expect the industry to be the fastest to move toward green
packaging. Multiple respondents stated that they expect carbonated soft drinks to
move away from glass and aluminum to bio degradable/green plastic packaging
people have started toactively manage their weight and change their lifestyles, a
shift that is reflected in their choices in the beverage aisle.Demand has increased
for beverages that are perceived to be healthy. Few of the brands today have
their very own “healthier” variants of soft drinks. Just like Coca-Cola’s Coke Zero,
which have 0.75 % calorie per liter and Coke Diet, which is a sugar-free soft
drink.
● Product Innovation
For years the soft drinks are just dark-colored, sugared, carbonated
beverages but now soft drinks comes in different flavors and a variety of colors.
Just like ARC’s Fruit Soda, this comes in two flavors the orange and the lemon
●Product Availability
survey, more people buy soft drinks that is available on the first store or food-
chain they visit than go and visit other stores for their preferred brands.
depends on the need of the person and the decision also changes
eventually, no matter how big or small the product is. The following are the
FACTORS EFFECTS
budget.
B. DEMOGRAPHIC
The consumers are ages 15 to 64 years old who are male and female
who have a total income of P10,000-50,000 and they are the exact group
C. PSYCHOGRAPHICS
Satisfying the thirst is one of the major concern of the Filipinos due
totally hot weather condition. Filipinos are into finding beverages that can
satisfy their taste moreover they are also concern of finding it in the lowest
price as possible. Filipinos are budget conscious that’s why they prefer
D. BUYING MOTIVATION
People would prefer to buy things that they need. And according to
which consist of food, water and shelter. RC Cola satisfies one of our
Self-Esteem
Sense of Belonging
Safety Needs
Sense of Belonging: One of the Filipino core values is eating with the
whole family where the quality bonding time takes place. In that way it can
of the brands will enter. In the commercials, the celebrities that advertise
the product show that they’re experiencing a refreshing moment. This will
E. BUYER EXPECTATION
Buyers have expectations about the product they are using. They
are looking forward on what benefits they will have after they avail a
product.
with the taste of the cola. They expect for their thirst to be relieved in
exchange for the money they spent on the product. RC Cola also
V. COMPANY ANALYSIS
A. COMPANY RESOURCES
a. FINANCIAL CONDITION
Results of Operations
year ended December 31, 2011 dipped by 0.004% at Php 821,986.2 million from
million from 738,728.4 million in 2010 due to low selling, marketing and
Net income for the year 2011 significantly improved to Php 70,270.6
consolidated gross profit for the year ended December 31, 2010 at Php827,780.7
million from 2009’s Php 632,123.4 million due to high net sales and high cost of
goods sold.
738,728.4 million from Php 564,088.8 million in 2009 due to relatively high -
income tax, a 23% increased amounted to Php 93,234.4 million in 2010 versus
Net income for the year 2010 is at Php 66,518.8 million compared to year
2009’s Php 49,926.6 million primarily due to relatively high income before income
4,000,000,000
Financial Resources
Operating Expenses:
Selling, marketing 446,038,121 574,640,921 550,190,568
and distribution
b. PEOPLE
the bottling industry and armed with young and dynamic individuals,
spiritual values for its employees. In the past year, Human Resource
ARC started its sales management training program. Under the program,
of any consumer product and improves his or her skills over the years.
The ongoing program has produced district sales managers who are
college graduates.
Making sure that the beverage that customers love is easy to find
makes the customers of RC Cola loyal to the product. And if the company
puts in added value that is relevant to the consumer, buyers will feel
literally.
trucks will not only keep inventory levels up but also improve service
efficient product supply links between the company, their dealers and
and selling activities of the soft drinks firm and their dealers but also the
dealers will not be able to replenish their goods and soft drink consumers
allowing the easy and quick movement of goods and working in several
smaller islands poses a test of interruption and continuity. ARC has kept
that are close to the market to reduce the amount of travel, and is very
team visits, audits the plant, makes sure that all these plants are compliant
soft drink, after all, impacts the environment, affecting water, carbon
green initiatives, woven into the fabric of its business roadmap since it
started. The rigorous waste water treatment system that they use in their
plant is meant not just to help reduce water footprint, it is also one way for
was founded, so the flavor is the same around the world. There could be
minor variations but they are due to the quality or type of water or sugar
one among many countries that still use returnable packaging for
economic reasons.
The fact that RC Cola has been warmly embraced by locals who
like its taste, value, and spirit so much that they have made it “Ang Cola
team. ARC has kept the company’s finger on the pulse of its buying public
while fostering intimate and expanding ties with partners in the field, and
B. OBJECTIVES
a. MISSION STATEMENT
alcoholic beverages that best satisfy the growing needs of the customers.
b. VISION STATEMENT
beverages and to be able to market products with the best quality and
value.
c. FINANCIAL OBJECTIVES
subsequent years.
years.
d. MARKETING OBJECTIVES
years.
e. PRODUCT OFFERINGS
240 mL
800 mL
Canned Drink
330 mL
1.5 Liter
A. EXTERNAL THREATS
B. EXTERNAL OPPORTUNITIES
see it.
C. INTERNAL STRENGTHS
• Affordable prices
D. INTERNAL WEAKNESSES
markets.
a. TRENDS
The key factors for success within the soft drink industry branch
consumer wants and needs, while maintaining the ability to adjust with
the changing market. They must keep up with the changing trends.
b. SIZE OF ORGANIZATION
c. BRAND LOYALTY
brand image.
d. PRICE
vital factor in the success of the company within the soft drink industry
Build on leading position in the soft drinks business. They aim to be the
groceries.
value are at the core of a decision to purchase for both consumers and
product that the customers expect, they choose only the highest quality
raw ingredients.
Crown Cola logo is one of the most distinctive in the industry – with a
design that fits well into contemporary package design. It almost jumps
order to create exciting, fresh formulations for both new and existing
became the meeting place for people. Here in our country, BoticainEscolta,
Luisa and Son’s in Sta. Cruz, Alex Soda Fountain in Quiapo, and Hollywood
Soda Fountain in Recto were among the popular hang-out places. It’s a fact
that more and more Filipinos are hooked on carbonated drinks, or what we
call “soft drinks”. Research and reports on soft drinks shows that it is the
neighborhood sari-sari store, they are likely to go home with a bottle of soft
drinks, maybe even two. This, as results of a recent survey showed that
carbonated soft drinks is the top category in terms of market value locally,
with about Php 79.6 billion worth of products moving out of shelves during a
categories in retail outlets”, further, showed that demand for the category
percent.
has had a compounding effect on the demand for food and beverage
products.
snacking.
meal preparations.
penetration.
A. PRODUCT
In order to serve the group market which includes families and peer
groups, RC Cola will produce 2 liter bottle soft drinks. From 2000 to
person which means that 1.5 liters of RC Cola is not enough to a group
5 or more members. RC Cola will now have another size for their
B. PROMOTION STRATEGY
a. SALES PROMOTION
RC Cola will use the “Under the Cap Promo” where there will be
nationwide. The “Under the Cap Promo” will run for 2 months, from
the codes will act as their tool in order to win and be part of the said
event. The people who got the cap of RC Cola 2 liters with the code
under it will have to text the code together with their name and contact
will be held a week after the end of the promo. There will be 20 lucky
winners of the “Under the Cap Promo” and will have to bring 4 more
people to be part of his group on the day of the event; they can be a
b. PUBLIC RELATIONS
summer beach volleyball one-day event for families and peer groups
MS. Maja Salvador to spice up the crowd. Aside from the volleyball
tournament, the people can enjoy a lot of activities and games from
different booths that will be placed on the surrounding area where they
can have RC Cola freebies and the refreshing RC Cola drink to perk
them up from the hot weather. Aside from the all-out war in the beach
courts, RC Cola will also gave away exciting activities in the activity
center. We will provide booths for the Games, free massage, photo op,
and a pledge wall, plus lots of freebies. There’s also the pledge wall
where people can pledge anything to help keep Subic as it is plus free
photo-op.
RC Cola will provide excitement, the volley action and fill the
place with the sight of blue posters, blue tents, blue singlet, blue bags,
who was there. It’s really more than a volleyball tournament but it is a
c. INTENSIVE CAMPAIGN
such as, TV commercial, billboards, and print ads so that our target
market will have an increased awareness of the product. The product will
be more visible because of the media exposure which can attract more
1. Billboards
notice it.We will place our billboard also in main roads in Metro
Manila.
Quirino Ave., Otis Pandacan and Makati going to Quezon City and
City where most of our target market coming from SEC C and
below are mostly situated or passing by. The size of the billboard
will be 40 ft. (Height) X 60 ft. (Width). The traffic volume in this area
and Manila coming from Cavite and the panel is also visible to
of 135,000php.
area is 250,000php.
2. Posters
sari stores and eateries situated at different urban and sub urban
3. TV Commercial
from April to May during noon time when most of the people crave for a
refreshing drink to quench their thirst caused by the summer heat. Our
young actress, dancer, and model that have a natural Filipina beauty with
The commercial will be aired once a day during noon time on ABS CBN
C. PLACEMENT STRATEGY
The old trucks of ARC will be replaced by the new trucks acquired
vehicles that are of the highest quality and to be able to meet the market’s
rapid growth and demand. The ratio of the replacement of the old trucks to
a new one is 10:2. This new trucks is faster, energy efficient and can carry
more load therefore will lessen the fixation cost and delivery time
encountered from the old trucks. The trucks will not only keep inventory
levels up but also improve service efficiency with RC Cola partners and
The delivery truck will contain 24 bottles of 8oz of RC Cola per tray
and there are 384 trays per truck which in total will have 9,216 bottles per
truck. The 800ml RC Cola will contain 12 bottles per tray and there are
384 trays per truck which in total will have 4,608 bottles. If the 2 Liters RC
Cola will be delivered it will contain 6 bottles per tray and each truck will
have 300 trays which in total will have 1800 bottles per truck. It will
increase its fleet and improve on service efficiency and expand its
coverage. Route trucks create efficient product supply links between the
only paralyzes the services and selling activities of the soft drinks firm and
their dealers but also the communities in the areas they serve. Without
goods and soft drink consumers will not be able to get their cola fix.
STANDS.
from placing it in the same rack together with other soft drink
and lid for cold retention that could last up to 5 days and has
Cola at its sides and at its lid. This cooler will be used
D. IMPLEMENTATION
A. PRODUCT STRATEGY
UPSIZING THE PRODUCT
B. PROMOTION STRATEGY
SALES PROMO
PUBLIC RELATIONS
TELEVISION ADVERTISEMENT
BILLBOARD ADVERTISEMENT
PRINT ADVERTISEMENTS
POSTERS AND SIGNBOARDS
C.PLACEMENT/DISTRIBUTION STRATEGY
PARTNERSHIP WITH DELIVERY COMPANY
Action Department Time Frame Budget
Involve
potential delivery
company
company (2 weeks)
company of March
(4 weeks)
company Department
marketing
Department
Logistics
Department
st
Review on possible Finance, marketing 1 week of P20,000
DISPLAY STANDS
A. FINANCIAL FORECAST
Operating Expenses:
Selling, marketing 446,038,121 574,640,921 550,190,568 11.06%
and distribution
Financial Projection
Operating
Expenses:
Revenue
6,000,000,000
5,811,604,382
5,000,000,000
2015
4,000,000,000
5,128,037,044 2014
3,000,000,000 2013
2,000,000,000 2012
4,524,871,653
1,000,000,000
3,992,651,242
0
2012 2013 2014 2015
Operating Expense
1,500,000,000
2015
1,266,297,932
1,000,000,000 2014
1,103,705,380 2013
500,000,000
964,168,501
2012
0 831,610,780
2012 2013 2014 2015
The operating expense projected for 2012 is Php 831,610,780 and for the preceding
year it maintains its increase by 13%, the overall operating expense of Asiawide
Net Income
150,000,000
2015
132,123,588
100,000,000 2014
105,520,741 2013
50,000,000
86,929,664
2012
0 83,335,966
2012 2013 2014 2015
The projected net income of Asiawide Refreshments Corp. for 2012 is Php 83,835,956
and gradually increases by 19 % for the upcoming years. The 19% increase is base on
the growth of the net income of the company for the past years using the formula of
compound annual growth rate which is computed by dividing the present year by the
base year and raise it to one over number of transition years and the answer of this
XIII. CONTINGENCIES
A. FUTURE SCENARIOS
requires a significant supply of raw materials and energy. The cost and
the market prices of sugar, crude oil, aluminium, tin, PET resins,
as well.
change in both absolute and relative terms from period to period. While
the company attempts to adjust its product price and mix to maximize
profitability.
Weather patterns and Sales seasons- Sales volume are also affected
by the weather, generally being higher in the hot, dry months from
March through June and lower during the weather monsoon months of
substantially reduced sales in the affected area, and have, in the past,
APPENDICES
Delivery Truck
Billboards
Posters
RC Cola 2 Liters
Banner
Display Stands
Cooler
SOURCES:
http://www.arc.com.ph/home.html
http://www.census.gov.ph/content/age-and-sex-structure-philippine-
population-facts-2010-census
http://www.euromonitor.com/soft-drinks-in-the-philippines/report
http://www.marketingteacher.com/#&slider1=1
http://www.sulit.com.ph/index.php/view+classifieds/id/8166045/edsa+monu
mento+billboard#imagegallery
http://oohresource.multiply.com/photos/photo/10/7?&show_interstitial=1&u
=%2fphotos%2fphoto
http://www.sulit.com.ph/index.php/view+classifieds/id/8166745/nagtahan+s
an+miguel+billboard?event=sulit.com.ph+homepage,browsing+history,bro
wsing+history#imagegallery