Crew Handbook: Arizona Restaurant Company
Crew Handbook: Arizona Restaurant Company
Crew Handbook: Arizona Restaurant Company
Crew
Handbook
Revised March 2018
Table of Contents
Revised March 2018
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Introduction PAGE #
Title Page--------------------------------------------------------------------------------------------------- 1
Table of Contents -------------------------------------------------------------------------------------- 2-3
I. Employment
101 Employee Relations -------------------------------------------------------------------------------------- 4
102 Equal Employment Opportunity ----------------------------------------------------------------------- 4
103 Immigration Law Compliance ------------------------------------------------------------------------- 4
104 Americans with Disabilities Act ----------------------------------------------------------------------- 5
105 Family Medical Leave Act--------------------------------------------------------------------------- 5-6
106 Military Leave--------------------------------------------------------------------------------------------- 6
107 Personal Leave -------------------------------------------------------------------------------------------- 7
108 Jury Duty --------------------------------------------------------------------------------------------------- 7
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3 consecutive calendar days combined with at least two visits to a health care provider or one visit and a regimen of
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continuing treatment, or incapacity due to pregnancy, or incapacity due to a chronic condition. Other conditions may
meet the definition of continuing treatment.
from military leave will be treated as though they were continuously employed for purposes of determining benefits
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based on length of service, such as the rate of vacation accrual (if applicable) and job seniority rights.
202. Paydays
All employees are paid bi-weekly by either a direct deposit or pay card. Your wages will be loaded in your account
or on your pay card on Monday after the payroll ends. Each paycheck will include earnings for all work performed
through the end of the previous payroll period. You also will be able to access your paystub online. The Company
does not provide pay advances on unearned wages to employees.
all employees will take their meal period in order to comply with the Department of Labor regulations in each state.
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204. Overtime
When operating requirements or other needs cannot be met during regular working hours, employees may be
scheduled to work overtime hours. When possible, advance notification of these mandatory assignments will be
provided. All overtime work must receive the Director of Area Operations’ prior authorization. Overtime assignments
will be distributed as equitably as practical to all employees qualified to perform the required work.
Overtime compensation is paid to all hourly employees in accordance with federal and state wage and hour restrictions.
Overtime pay is based on actual hours worked. Time off for vacation, or any leave of absence will not be considered
hours worked for purposes of performing overtime calculations. Failure to work scheduled overtime or overtime
worked without prior authorization from the Director of Area Operations may result in disciplinary action, up
to and including termination of employment.
11. Tattoos/body art are permitted as long as they are discreet and not excessive, offensive or obscene.
Tattoos/body art should not be visible while working. Employees with visible arm tattoos may be required
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404. Solicitation
In an effort to assure a productive and harmonious work environment, solicitation or distribution of materials is
prohibited during an employee’s working time or the working time of the employee being solicited. Working time
does not include break or meal periods. Distribution of materials is prohibited in working areas at all times even
during non-working time. Working areas do not include break/meal areas and parking lots. Examples of
impermissible forms of solicitation and distribution per this rule include:
1. The collection of money, goods, or gifts for political groups
2. The circulation of petitions
3. The distribution of literature not approved by the employer
4. The solicitation of memberships
Company property, employees are expected to exercise care, perform required maintenance, and follow all operating
instructions, safety standards, and guidelines.
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V. EMPLOYEE BENEFITS
Employees at The Company are provided a range of benefits. A number of the programs (such as Social Security,
Workers Compensation, State Disability, and Unemployment Insurance) cover all employees in the manner prescribed
by law. If you have questions about any of the employee benefit programs please contact the Human Resource
Department at 719-573-8557.
be notified in writing of the benefits that may be continued and of the terms, conditions, and limitations of
such continuance (i.e. COBRA).
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603. Fraternization
The Company defines fraternization as any act(s) or relationships involving management level personnel that could
lead to or be perceived as causing favoritism or preferential treatment toward crew personnel or other subordinate
management employees. No member of management or any position above management will fraternize with an
employee of any of the Company’s restaurants.
This includes sharing personal phone numbers, e-mail addresses, and other social networking sites that could lead to
or be perceived as causing favoritism or preferential treatment toward crew personnel or other subordinate
management employees. Disciplinary action up to and including termination will be taken if any employee of the
Company is found to be violating this policy.
not limited to employee information customer information, trade secrets, financial information and strategic business
plans.
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professional whether the drug prescribed has any side effects which may impair the employee’s ability to safely
perform the employee’s job duties. If the answer from the medical professional is yes, the employee shall obtain a
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statement from the medical professional indicating any work restrictions and their duration. The employee shall
present that statement to their supervisor prior to going on duty.
for violations of its policies, or relieve the employee of their responsibility to perform their job in a satisfactory, safe,
and efficient manner. The employee is responsible for payment for this treatment program.
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smokers and nonsmokers are in direct conflict, the preferences of nonsmokers will prevail. This policy applies equally
to all employees, customers, and visitors. By law, employees must be 18 years of age to smoke/chew. Gum chewing
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supervisor-to-staff and public/client-to-staff. This policy applies to Third Parties as well; Third Parties may include,
but are not limited to visitors, vendors, consultants, contractors, service persons, customers, etc.
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All employees of the Company are expected to conduct themselves in a professional and businesslike manner at all
times. Inappropriate sexual conduct that could lead to a claim of sexual harassment is expressly prohibited. We
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encourage all employees and supervisors to report any harassment they observe or are subjected to, including isolated
instances of harassment, even where there are no supervisory relationships.
Employees who feel subjected to any of the behaviors listed above should immediately report the incident to any
member of management (i.e., General Manager, District Manager, Director of Area Operations), or the Director of
Human Resources. Failure to do so could result in disciplinary action. Complaints will receive attention, and the
situation will be investigated promptly. Based upon the results of the inquiry, action will be taken which management
feels is appropriate.
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• Employment with The Company is at-will. I have the right to end my work relationship with the Company,
with or without advance notice for any reason. The Company has the same right.
• The language used in this handbook and any verbal statements of management are not intended to constitute
a contract of employment, either express or implied, nor are they a guarantee of employment for a specific
duration.
• Except for at-will status, the Company retains the sole right to modify, suspend, interpret, or cancel in whole,
or in part, any of the published or unpublished company guidelines or practices in this Handbook. The
Company can take such actions without advance notice and without having to give justification.
• The handbook is not all-inclusive, but is intended to provide me with a summary of some of the Company’s
guidelines.
• It is my responsibility to read the aforementioned document. I agree to follow all policies and procedures that
are set forth therein. I further agree to abide by the standards set forth in the policy for the duration of my
employment with the Company.
• This edition replaces all previously issued handbooks. The need may arise to change the guidelines described
in the handbook. The Company therefore reserves the right to interpret or to change them without prior
notice.
• No representative of the Company, other than the President of the Company, has the authority to enter into
an agreement of employment for any specified period; and such agreement must be in writing, signed by the
President and myself. We have not entered into such an agreement.
• Communications by employees of the Company is subject to monitoring for business purposes for purposes
of training, performance evaluation, and customer relations. This includes phone, voicemail,
telecommunications, e-mail, and computer equipment and files. Telephone or computer equipment is for
business purposes only, and personal communications may be made only at certain times from certain
locations. Abuse of telephone or other communication privileges is subject to disciplinary action. I
acknowledge that I do not have a right to personal privacy with respect to the Company telephone, E-mail or
voicemail communications, telecommunications in general, or the contents of my work areas, this includes
video recordings from security cameras inside and outside the building. Passwords are designed to minimize
unauthorized access only. Workplace documents and communications are business records subject to
possible review by the Company as well as outside parties. Employees should be aware that the Company
shall fully cooperate with requests from law enforcement agencies or government agencies regarding requests
for monitoring and or record requests.
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