Becoming A Foreign Service Officer Specialist
Becoming A Foreign Service Officer Specialist
Becoming A Foreign Service Officer Specialist
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I am diplomacy. I am America.
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TABLE OF CONTENTS
Diplomacy at Work 3
Foreign Service Lifestyle
Becoming a U.S. Diplomat
Candidate Resources
8. The Register
The U.S. Department of State promotes peace, prosperity and stability in areas of vital interest to
America. Working with allies and partners around the world, American diplomats tackle global issues
ranging from climate change to trafficking in persons. The Department is a key player in supporting
democratic development. It is a source of support for American businesses abroad, working to achieve
fair business practices in commerce, trade, manufacturing and other interests—while also identifying
viable opportunities for American businesses. The U.S. Department of State also provides information
and services for U.S. citizens abroad and issues visas to
foreigners wishing to visit the United States.
The challenges to today’s Foreign Service extend well beyond the
confines of traditional diplomacy. There are many issues of critical
importance to our nation’s foreign policy:
The Department selects and hires employees who accomplish America’s mission of diplomacy at home and around
the world, including Foreign Service Officers, Foreign Service Specialists and Civil Service professionals. For those
pursuing undergraduate, graduate or other advanced degrees, and professionals who are interested in an executive
development program in public service, the Department offers a number of internships and fellowships.
FOREIGN SERVICE registration, proceeds through the selection process, and, for those
OFFICER
who succeed, culminates in hiring from the Register for assignment
to the training and orientation course known as A-100 that marks
the beginning of every Foreign Service Officer career.
Foreign Languages
While you are not required to know a foreign language, proficiency
in a language will enhance your competitiveness on the Register by
4 Submit Personal Narratives for the QEP Review giving you a slight increase in points.
If you pass the FSOT multiple choice and essay sections, you Candidates with Disabilities
will receive an email asking you to submit Personal Narratives The Office of Employee Relations determines reasonable
(PNs) to the Qualifications Evaluation Panel (QEP) for review. accommodations for qualified candidates. Said candidates must
meet all requirements for appointment to the Foreign Service.
When registering to take the FSOT, you will be asked to make the first big decision of your
future Foreign Service Officer career – the choice of a career track. While all FSOs are known
as “generalists,” the choice of a functional specialization will determine what type of work you
will do for the majority of your career.
Whether you want to follow a professional path that grows your management skills, impacts economic policy
or helps reunite families, you’ll find five different career tracks that can direct you towards realizing your goals.
Please choose carefully, as your selection will have an impact on your job experiences once you become an FSO. In
order to make the most informed decision, you’ll need to understand the
similarities — and the differences — among career tracks. It’s advisable to
conduct your own research, through the use of the online quizzes found at
careers.state.gov, in speaking to Diplomats in Residence (DIRs) and finding
THERE ARE
an FSO who works in the career track you’re considering. When doing
this research, it’s important to keep an open mind. No one career track
FIVE FOREIGN
promises unconditional happiness or accelerated promotion. One is not
better or worse than another. You must decide which one is right for you,
SERVICE OFFICER
your personality, your interests and your background. CAREER TRACKS:
You should fully educate yourself about the five Foreign Service Officer Consular
career tracks: Consular, Economic, Management, Political and Public
Diplomacy. Descriptions of the career tracks are contained in this guide and Economic
on careers.state.gov. You will be required to select your career track when
registering for the FSOT. It is difficult to change your career track once
Management
you select it during the Foreign Service Officer Test registration process,
so careful thought should be given to making this decision. Once you have
Political
taken the FSOT and moved forward in the process, you may not switch Public Diplomacy
career tracks; a candidate wishing to do so will need to start a whole new
candidacy, beginning with retaking the FSOT.
There are several areas that all career tracks have in common:
• Each
engages with host government officials, private sector leaders and international organization officials.
In every career track, you will work closely with people from other countries.
• Each fosters dialogue between the United States and the host country. In every career track, you will advocate
U.S. policies, promote U.S. interests, and strengthen understanding between our country and other nations.
• Success in each career track requires the same characteristics — also known as the 13 dimensions.
While all U.S. diplomats are expected to communicate U.S. policy and interact effectively with host country
governments to help advance American interests worldwide, each career track has a specific focus.
Periodically, the U.S. Department of State’s Bureau of Human Resources conducts a job analysis of the Foreign
Service Officer positions to identify certain knowledge, skills and abilities that prospective Foreign Service Officers
should possess prior to entry into the Foreign Service.
Knowledge of the following areas has been identified THE FIVE CAREER TRACKS
as essential for success across all five career tracks
(Consular, Economic, Management, Political and Public
CONSULAR OFFICERS
Diplomacy):
Consular Officers provide emergency and non-emergency
• Proper English usage services to American citizens and protect our borders
• U.S. society, culture, economy, history, through the proper adjudication of visas to foreign
government, political systems and the nationals and passports to American citizens. They
Constitution adjudicate immigrant and non-immigrant visas, facilitate
• World history and geography adoptions, help evacuate Americans, combat fraud, and
• World political and social issues fight human trafficking. Consular Officers touch people’s
lives in important ways, often reassuring families in
In addition, all Foreign Service Officers should have a crisis. They face many situations in their careers as
general understanding of: Consular Officers which require quick thinking under
• Basic mathematics and statistics stress. They develop and use a wide range of skills, from
• Computer usage managing resources and conducting public outreach to
• Principles of management assisting Americans in distress.
• Effective interpersonal communication
• Basic economic principles For example, a Consular Officer at the Embassy in Ho
Chi Minh City, Vietnam, documented one day in his life:
Greater or more in-depth knowledge is needed in
some areas, depending on the career track. In-depth “The workday begins calmly, as local and American
knowledge may be required in the following areas: staff steadily arrive. After five months here, I have
grown accustomed to the challenging daily schedule of
• U.S. and international political and economic
an entry-level Consular Officer at a post experiencing
principles, issues and history
surging demand for both immigrant (IV) and
• U.S. Government and non-governmental agencies
non- immigrant (NIV) visas, as well as American
and organizations and their interactions with the
Citizen Services. We start by responding to emails
Department of State
and reopening complicated cases from the previous
• U.S. diplomacy, democratic philosophy and
day…Meanwhile, out in the waiting areas, hundreds
educational practices
of applicants complete intake procedures and wait
• U.S. policy issues and public and foreign policy
anxiously for their visa interviews. Every officer has
formulation
interviewed at least 50 applicants so far today; one
• Legislation and laws related to Foreign Service issues
interviewed 76. Although many applicants did not
• International economics, finance and commerce
qualify for a visa, I met a few impressive and interesting
• Administrative methods and procedures
ones, such as the student returning to Dartmouth on
• Information and media resources
full scholarship and the scientist accepted to a PhD
program in the United States. More interviews await
The most recent job analysis update reaffirms that the
us in the afternoon, but for now, I relax over lunch at
following skills and abilities are important in the work
a local restaurant with the four local staff members I
of a Foreign Service Officer across all career tracks:
supervise. I am one of only two Westerners in the place.
• Strong interpersonal and communication skills We enjoy the local specialties, including beef noodle
• Adaptability and stress tolerance soup, spring rolls and fresh fruit shakes. Throughout
• Good problem-solving and decision-making skills the meal, my colleagues patiently indulge my desire to
• Integrity and dependability practice speaking Vietnamese.”
• Ability to plan and set priorities and manage time
• Initiative and leadership
Excerpt from Inside a U.S. Embassy: Diplomacy at Work, AFSA/FS Books, 2011,
pages 139-141
ENTRY-LEVEL
• Supervise several locally-hired employees
• Adjudicate visas
• Assist American citizens living or visiting overseas who find themselves in
emergency situations involving arrests, hospitalization and major accidents
and provide non-emergency services, such as reports of birth, passport
applications and notarial services
• Respond to inquiries from a range of sources including attorneys,
congressional offices, business contacts and host government officials
• Combat consular fraud
MID-LEVEL
• Manage a small consular section or part of a large one, such as the
American Citizen Services (ACS), anti-fraud, or visa unit
• Supervise American entry-level officers and Locally Engaged Staff (LES)
• Make complex decisions regarding visas and services for American citizens
and resolve challenging management issues involving workflow and
human resources
• If posted to Washington, D.C., you will support Consular Officers in the
field on visa, ACS, fraud and management issues
SENIOR-LEVEL
• Manage a large consular section, supervise a number of American officers
and local staff members and be part of the embassy’s senior management
• Serve as an office director or part of the senior staff within the Consular
Affairs Bureau in Washington, which advises on all consular matters
• Engage in a variety of public outreach functions, such as speaking to the
press or to American organizations
• As with senior officers in other career tracks, you may be a Deputy Chief
of Mission or Ambassador, or a Principal Officer at a large U.S. consulate
ECONOMIC OFFICERS
Economic Officers build and maintain positive “After breakfast and a quick scan of the local and U.S.
economic and trade relations between the U.S. headlines on the internet, I head off to the embassy….I
and other countries. While having an economics check emails and cables for anything that may be
background is useful, it’s not required. They focus of general interest or affect any of the issues I cover,
on developing relationships with important economic which include commercial advocacy on behalf of U.S.
figures, including those in the business community, companies, as well as environment, science, technology
the government and opposition, non-governmental and health (ESTH) topics. Once a week, we have an
organizations, academia and multilateral organizations. “all hands” political/economic section staff meeting in
They promote U.S. economic and commercial interests. the atrium. Fueled by pots of coffee and strong, sweet
Their reporting and analysis on economic conditions tea, American and Bangladeshi staff go around the
and trends in the host country influences U.S. policy table giving updates on our issues…I head out to meet
formulation and implementation. with poultry industry association representatives to
discuss the ongoing outbreak of avian influenza. I will
Economic Officers receive extensive in-house training visit several poultry farms in the nearby countryside
in economics, trade, commercial diplomacy, energy, and that have reported infections, being careful not to
environmental issues. They influence and implement spread infection or contaminate myself….Back at
economic and trade policy as they help unravel the the embassy, I work on drafting and revising the
complexities of a global economy. Bangladesh portion of the Special 301 Report, an
annual global review of how countries are doing in
For example, an Economic Officer in Dhaka, protecting intellectual property rights.”
Bangladesh documented one day in his life in the
Excerpt from Inside a U.S. Embassy: Diplomacy at Work, AFSA/FS Books, 2011,
Economic section of the Embassy: pages 124-125
ENTRY-LEVEL SENIOR-LEVEL
• Work in an economic section under the direction • Responsible for developing and implementing
of a more experienced officer U.S. policy on bilateral and multilateral
• Develop a network of contacts in the host economic and trade issues, including debt
government and local business community so as relief, free trade, international finance and
to keep informed on local developments development assistance
• Prepare economic analyses and recommend • If posted in Washington, D.C., you will likely
strategies for implementation of U.S. policies travel as the USG negotiator of bilateral or
• At a small post, you may supervise one or two multilateral treaties on issues such as aviation,
locally-hired employees who work on trade environment, or investment. You will have
issues and manage a small commercial library opportunities to be an office director, supervising
a large number of officers
MID-LEVEL • Manage a large economic or political-economic
section, advising the Ambassador on the full
• Serve as chief of a small economic affairs
range of economic issues
section, supervising local staff and one or two
• Make demarches to the host government
entry-level officers
and meet with host government officials at
• Brief the Ambassador and visiting dignitaries
the Ministries of Finance, Trade, Economy,
and business people on local conditions and
Communications, Transportation, Environment,
issues that affect U.S. policy and support the
Labor, as well as the Central Bank, Civil
visits of U.S. officials on these matters
Aviation Authority, or Chamber of Commerce
• Report or supervise economic reporting to
Washington
• With guidance, you will persuade the host
government to support U.S. policies on a range of
economic, environmental and commercial issues
“It was the middle of the night when a call came over our MID-LEVEL
emergency radio network. A Peace Corps Volunteer had a • Run a management section in a medium-size
medical emergency and needed help. I was on my second embassy or consulate, or perhaps supervise human
tour and was posted to Tirana, Albania, as the Management resources or other major unit at a large embassy
Officer. While I supervised the health unit, I was hardly
• Develop and manage multi-million dollar
the medical expert. We had a Department doctor working
budgets, lease and maintain government-owned
with us remotely and a local private American physician
and short-term leased residences and office
supporting our more immediate needs. But I was the one
buildings and provide the logistical platform to
hearing the radio call. I jumped in my car, grabbing a
support dozens of high level visits
colleague from USAID along the way. We raced to the Peace
Corps offices to pick up the volunteer. Once we had him • Negotiate with host government authorities
in the car, we picked up our local doctor and headed for over diplomatic privileges and immunities,
the Embassy health unit. As the supervisor, I had the keys applications of tax reciprocity laws and family
and knowledge of our medical inventory. Ten minutes after member employment
arrival, I found myself holding an IV bag aloft in one hand
and giving a reassuring squeeze to the volunteer with my SENIOR-LEVEL
other. The doctor addressed our patient’s needs as my USAID • As with other career tracks, become a Deputy
colleague located the Peace Corp’s own medical personnel. Chief of Mission, an Ambassador, or a Principal
There was no question of going to a local facility so we had Officer at a large consulate, or a Management
to rely on what resources we had on-site.” Counselor at a larger post
• If serving in Washington, D.C., you may be an
– Alaina, Management Officer
Office Director, Executive Director, or Deputy
Learn more about her experiences.
Assistant Secretary, directing resources to support
the work of posts throughout a region, managing
Following is an overview of a potential progression in
the Department’s global logistics or building
your career track:
programs, or coordinating recruitment, training,
or assignments of Foreign Service personnel
ENTRY-LEVEL
• Run a unit within the management section of
a large embassy, or be the sole Management
Officer at a small post
ENTRY-LEVEL SENIOR-LEVEL
• Act as an Assistant Cultural Affairs Officer or • Manage regional or global exchange programs
Information Officer in Washington
• Coordinate exchange programs to send selected • Represent an embassy overseas as its
individuals to the United States on fact-finding spokesperson and as manager of its culture and
tours media programs
• Oversee the website and use of other new • Be responsible for significant budget and staff
technologies resources
• Serve on a local Fulbright selection board • Advise the Ambassador and other senior
monitoring the travel and professional programs colleagues about the media, cultural and
of grantees, both in your host country and in the educational climate of the country
United States
• Act as a contact for local and international
reporters, editors and broadcasters, who seek
up-to-date and accurate facts on U.S. policy
or assistance with the methodology of fair
reporting
• Promote U.S. core values of free speech and
transparency
The computer-based Foreign Service Officer Test (FSOT), administered by the testing firm, Pearson VUE, is
offered three times each year in February, June and October. For specific dates and applicable deadlines, please visit
careers.state.gov or pearsonvue.com/fsot. Each eight-day testing window offers multiple testing times. There is no limit
on the number of times an applicant may take the FSOT, but the test can be taken only once in a 12-month period.
While not a prerequisite, most successful FSO candidates have at least a bachelor’s degree. In recent years, many
candidates have also had advanced degrees in international relations, economics, business administration, law,
journalism, or other areas. Many also had work experience in various fields before their appointment and have
worked, attended school, or traveled overseas.
ELIGIBILITY REQUIREMENTS
• You must be a U.S. citizen
• You must be at least 20 years old and no older than 59
No exceptions can be
on the day you submit your registration package.
Appointment as a Foreign Service Officer must occur when
made to the eligibility
you are at least 21 years old and before you reach the age
of 60. Please note that the time from successfully taking the
requirements for
FSOT to a possible Foreign Service appointment often exceeds
one year, and those who turn 60 after registering for the test but Foreign Service Officer
prior to a Foreign Service appointment will have their candidacies
terminated. Preference eligible veterans may take the test after their candidates.
59th birthday – for specific information please visit:
careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring preference-.
• You must be available for worldwide assignment, including assignments at posts where health, living
conditions, or medical support may be rudimentary or in danger zones where family members are
not allowed.*
• No applicant will be considered who has previously been separated from the Foreign Service under sections
§607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu
of separation under these provisions. In addition, no applicant will be considered who has previously been
separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980,
as amended, or who resigned or retired in lieu thereof.
• No specific educational level or proficiency in a foreign language is required.
No exceptions can be made to the eligibility requirements.
* Worldwide availability is an essential qualification for appointment to the Foreign Service. As noted above, applicants must be available for
worldwide assignment, including assignments at posts where health, living conditions, or medical support may be rudimentary, or in danger
zones where family members are not allowed. Additionally, regardless of who administers the medical exam, the Department’s Office of
Medical Services determines whether or not a candidate is medically available for assignment to Department of State posts worldwide. Certain
medical conditions that require monitoring or follow-up care, or are prone to exacerbation in certain overseas environments, may result in
a finding of non-worldwide availability and thus disqualify a candidate from eligibility. In cases where medical problems lead to a denial of
medical clearance, the candidate may request a waiver of the worldwide availability requirement by the Employment Review Committee.
The committee operates on a case-by-case basis and only grants waivers if it is clearly in the best interests of the Foreign Service.
Please make sure you meet all of the eligibility requirements listed on Page 15 before you register to take the
Foreign Service Officer Test. No exceptions can be made to the eligibility requirements for Foreign Service Officer
candidates. Because of the personal information collected in the registration process, registrants must complete
their own online application forms. Please carefully read this guide before completing your online registration. You
may create an account on the Pearson VUE website at any time, but you will only be able to register to take the test
during the five weeks prior to the testing window. Remember the career track used to register stays with you for
your entire career and is subject to change only in rare circumstances.
The FSOT consists of the following components: • Computers. This knowledge area encompasses
• Job Knowledge: The job-related knowledge test a general understanding of basic computer
measures the candidate’s depth and breadth operations such as word processing, databases,
of knowledge and understanding of a range of spreadsheets, and preparing and using email.
subjects identified as important for performing • Correct grammar, organization, writing strategy,
the tasks required of Foreign Service Officers. sentence structure, and punctuation required for
Topics covered appear later in this guide. writing or editing reports. This knowledge area
• English Expression and Usage: This test encompasses English expression and language
measures knowledge of correct grammar, usage, usage skills required for preparing or editing
spelling, punctuation and organization required written reports, including correct grammar and
for written reports and for editing the written good writing.
work of others. The test includes questions in • Economics. This knowledge area encompasses
each of these areas. Sample questions appear an understanding of basic economic principles,
later in this guide. as well as a general understanding of economic
• Biographic Information: The biographic issues and the economic system of the United States.
information section provides a self-assessment of • Management. This knowledge area encompasses
candidates’ prior work, education and job- a general understanding of basic management
relevant life experiences, highlighting attributes and supervisory techniques, and methods. It
such as the way they resolve conflicts, interact includes knowledge of human psychology,
with others, adapt to other cultures and set leadership, motivational strategies and equal
priorities. The questionnaire does not penalize employment practices
candidates who have not gone to college, who • Mathematics and Statistics. This knowledge area
have no previous work experience, or who have encompasses a general understanding of basic
varied patterns of education and experience. mathematical and statistical procedures. It may
Rather, it credits candidates for what they have include calculations.
achieved relative to the opportunities they have had. • United States Government. This knowledge
• Essay: Candidates draft a concise (2800 character area encompasses a general understanding of
limit) essay on a computer on assigned topics. the composition and functioning of the Federal
Essays are evaluated on the quality of writing, Government, the Constitution and its history,
including development of ideas, structure, clear the structure of Congress and its role in foreign
language and the standard use of conventions— affairs, as well as the United States political system
not the opinions they express. and its role in governmental structure,
formulation of government policies, and
WHAT TO EXPECT ON THE FSOT foreign affairs.
• United States Society and Culture. This
The job analysis of Foreign Service Officer positions knowledge area encompasses an understanding
identified the following general knowledge areas as of major events, institutions, and movements
critical to success on the job across all five career in national history, including political and
tracks (Consular, Economic, Management, Political economic history, as well as national customs
and Public Diplomacy): and culture, social issues and trends, and the
• Communication. This knowledge area influence of U.S. society and culture on foreign
encompasses a general understanding of policy and foreign affairs
principles of effective communication and • World History & Geography. This knowledge area
public speaking techniques, as well as encompasses a general understanding of significant
general knowledge of the common sources of world historical events, issues, and developments,
information, public media and media relations. including their impact on U.S. foreign policy, as
well as knowledge of world geography and its
relationship to U.S. foreign policy.
Only the essays of candidates who reach the minimum • You must return all materials, including scratch
cut-off score on the multiple choice sections are graded. paper, provided to you by the test center staff
Candidates who achieve the minimum score on both when you have completed your test and before
the multiple choice and essay parts of the test receive you leave the test center.
instructions for completing personal narratives, which • You must neither give nor receive any form of
must be submitted within three weeks in order to unauthorized assistance during the test or any
advance to the Qualifications Evaluation Panel (QEP) breaks.
stage of the selection process. Those candidates whose • If you have any questions or concerns about the
scores do not reach the minimum are notified by email test or environment, you must quietly leave the
that their candidacies end at this stage. testing room to notify the test center staff. You
must report all problems to test center staff.
TEST CENTER ADMISSION AND REGULATIONS • You must not remove any written, printed, or
recorded materials of your test from the test
• You must submit your application at center. The test questions remain the property
pearsonvue.com/fsot even if you of the Department of State and you agree to
are requesting a testing accommodation. maintain the confidentiality of the questions
• You must bring a valid (not expired) and answers.
government-issued state or federal photo ID • You must sign in and out every time you enter
such as a driver’s license, passport, or military or leave the testing room. You should use
ID. A student ID is not acceptable. Test center the restroom or otherwise address personal
supervisors are authorized to refuse admittance needs prior to beginning your test. During
to applicants whose identities cannot be testing, the timer remains running during any
positively established. If you are testing at an unscheduled breaks. You must remain in the test
overseas Pearson Professional Center you must center and may leave only to use those restroom
use your passport as your identification. facilities that are closest to the test room. You
• Your appointment is not transferable to must not leave the building. You cannot access a
another person. phone or your personal belongings, except in the
• A test center administrator will continuously case of an emergency. Under such circumstances,
monitor your test session. You must consent you must notify the test center staff before
to video and audio taping of your test session accessing a phone or your personal belongings.
and to the examination of the video and/or The test center staff must monitor you.
audio tape of your test session in the event that • You will be provided earplugs upon request.
any questions should arise concerning possible You may not use your own.
violations of the procedures. • You are required to sign a form agreeing to
• You must follow the instructions of the test abide by the above information and regulations
administrator, represent yourself honestly and of the test center.
conduct yourself quietly to avoid interfering • Your Foreign Service Officer Test is given only
on the day and time scheduled. Makeup tests
with the performance of other test takers.
cannot be authorized for any reason.
• You must not bring into the testing room any
• You are asked to report to the test center
unauthorized items such as food, drinks, purses, 30 minutes before the time shown on your
briefcases, backpacks, cell phones, pagers, notes, scheduling email. If you report to the center
note pads, photographic equipment, or any more than 15 minutes later than the time
electronic devices other than those provided by stated on your scheduling email, you may not
or expressly approved by the test center staff. be accommodated and may be assessed a $72
no-show fee.
• You are not permitted to continue any part of to check for your results. The status change in your
the test beyond the established time limit. account will indicate if you are invited to submit
• Scoring is based on the number of questions you personal narratives and provide instructions on writing
answer correctly. There is no penalty for guessing. and submitting the six responses. If invited to submit
• Your failure to comply with any of the personal narratives, pay careful attention to the three-
regulations listed above may affect the outcome week deadline for submitting them.
of your test and further may have additional
consequences as determined by the Department All candidates should be vigilant about checking
of State. their spam filter mailbox. Messages will be sent from
• Your scheduled appointment is not transferable [email protected]. Neither
to another person. You will be assessed a fee of Pearson VUE nor the Department of State is responsible
$72.00 for failure to cancel the seat at least 48 for the failure of candidates’ internet servers to deliver
hours before your FSOT test date or for failure email in a timely fashion. Results will not be reported
to appear for the test. You cannot reserve a seat on the telephone for any reason.
for another testing date until any outstanding
no-show fee has been paid. All inquiries concerning exam results or
• Your appointment information is in your the examination process should be sent to
Pearson VUE account if you happen to forget it. [email protected].
Candidates whose FSOT scores reach or exceed the minimum passing score have three weeks to write and submit
for Qualifications Evaluation Panel (QEP) review personal narratives consisting of six short essays about the skills,
knowledge and abilities they would bring to the Foreign Service. The questions seek a great deal of information
in a limited space (1300 alphanumeric characters per question). Applicants should highlight their most salient
qualifications. For example, recent graduates with little work experience would likely focus on academic and
volunteer experience; candidates who have been in the work force for a number of years would likely focus on jobs
and associated responsibilities. Candidates should think broadly about their personal, educational and professional
experience, including paid and volunteer work experience, educational achievements, training, awards, hobbies,
sports and travel. Candidates are also asked to provide references who can verify the information provided. All
information is subject to verification and factual misrepresentation may be grounds for terminating a candidacy.
The QEP reviews the work and education portions of the application form, the personal narratives and the
FSOT/essay results to select those candidates to be invited to the Oral Assessment. All applicants who reach this
stage receive an electronic letter from Pearson VUE once the QEP review is complete, inviting them to the Oral
Assessment or ending their candidacies. QEP results will not be reported on the telephone for any reason.
• The letters for those invited to the oral assessment will include the range of dates and location(s) of the
oral assessment.
• The number of candidates invited to the oral assessment is based on hiring needs, and is not a fixed standard.
The determination is based on a review of the candidate’s total file, his/her relative score as compared to
other candidates in the chosen career track, and hiring numbers for the fiscal year. Hiring needs may preclude
many well-qualified candidates from being invited to the orals, and it is possible for the same candidate to
receive an invitation to the Oral Assessment one year but not the next.
• If you expect your contact information to change prior to the exam results notification date you may make
those changes by logging into your profile. If your name changes or you realize that Social Security Number
is incorrect, you will have to contact Pearson VUE directly at pearsonvue.com/fsot/contact for instructions on
what you will need to provide in order for the company to update that information.
The invitation to the full-day oral assessment is based (3) Case Management Writing Exercise:
on anticipated hiring needs and budget. Assessments Candidates will be asked to write a two-page
are conducted in Washington, D.C. and, budget memo on how to resolve the problem(s) presented.
permitting, in San Francisco in January and May. The candidate will have 90 minutes for the
Candidates forwarded by the QEP process are invited computer writing exercise.
to travel to Washington, D.C. or San Francisco at their
own expense. At the Foreign Service Assessment (4) Exit Interview: At the end of the day, the
Center candidates will participate in an oral assessors consolidate their scores and
assessment that consists of three components: inform candidates whether they reached or
(1) a group negotiation exercise, (2) a structured exceeded the cut-off score which enables the
interview, and (3) a case management writing exercise. U.S. Department of State to continue a candidacy.
Candidates who reach the cut-off score of 5.25
(1) The Group Exercise: All the candidates in a group (on a 7-point scale) will receive a briefing
of up to six will be given information about a on the next steps in the pre-employment process.
hypothetical country, and each candidate will be
given a specific project to present to the group. Candidates are evaluated by trained assessors solely
After reading the materials, each candidate will against the 13 dimensions of a successful Foreign
present his or her project, and the group will Service Officer. Before the assessment begins,
negotiate which project(s) they recommend to the candidates are required to read and sign three forms
Ambassador in the time allowed. After the pertaining to the conditions for taking the Oral
Group Exercise each candidate will participate in Assessment and employment in the Foreign Service.
an individual debrief with the “Ambassador.”
Candidates not willing to accept these conditions,
(2) Structured Interview: Individual interviews will
should notify the Board of Examiners that they are
be conducted by two Foreign Service Officer
withdrawing their candidacy:
assessors. The interview lasts 60 minutes, and
consists of three parts. In the first part of the
interview, candidates are asked about their • Three Conditions of Foreign Service Employment
motivation for joining the Foreign Service and • Medical Clearance for Eligible Family Members
about background experiences that might be • Non-Disclosure Form which requires the candidate
relevant to work in the Foreign Service. In the not to divulge the contents of the examination.
second part, the assessors present hypothetical
workplace problems to resolve. In the third part What to bring to the Assessment Center: Candidates
of the interview, candidates are asked about past should visit the Download Center (search for Oral
work, school and other experiences that may have Assessment) for a list of what to prepare and bring
required them to demonstrate job skills needed in to the Foreign Service Oral Assessment addition to
the Foreign Service. valid U.S. state or Federal government-issued photo
identification.
23 Becoming a Foreign Service Officer
I am diplomacy. I am America.
Those entering the Foreign Service must be able to serve at any post abroad. Many facilities are remote, unhealthy, or
have limited medical support. Therefore, each candidate must meet medical fitness standards which are, of necessity,
often more rigorous than those of other professions. Prior to being appointed to the Foreign Service, candidates must
have a thorough medical examination and receive an unlimited medical clearance for assignment worldwide.
Candidates who pass the oral assessment are provided with instructions for the examining physician(s) that outline
the precise requirements and a voucher that authorizes the Department of State to pay for the remaining costs of
the exam after the candidate’s medical insurer has paid its customary fee. Candidates and their dependents over the
age of six can either schedule exams at the U.S. Department of State Office of Medical Services or have them
done by their own physicians. Children under the age of 6 must be examined by their own family physicians.
While candidates must be medically cleared for full overseas duty, the Department of State no longer considers the
medical condition of family members for pre-employment purposes. However, the Department still requires medical
clearances for family members before they can travel overseas to accompany an employee on assignment at U.S.
Government expense. Family members who, for medical reasons, cannot accompany an employee on an overseas
assignment may be eligible to receive a separate maintenance allowance.
A comprehensive security background investigation, conducted by the U.S. Department of State in cooperation
with other federal, state and local agencies, provides information necessary to determine a candidate’s suitability
for appointment to the Foreign Service and for a top secret security clearance. The process considers such factors
as: failure to repay a U.S. Government-guaranteed loan or meet tax obligations, failure to register for the Selective
Service; past problems with credit or bankruptcy; unsatisfactory employment records; a criminal record or other
violations of the law; drug or alcohol abuse; and less than honorable discharge from the armed forces. Extensive
travel, education, residence and/or employment overseas may extend the time it takes to obtain a clearance.
Candidates who cannot be granted security clearances are ineligible for appointment. Candidates who hold an active
top secret security clearance from another U.S. Federal agency and whose last background investigation is no more
than seven years old can usually have their security clearances transferred. However, for purposes of determining
candidates’ suitability (see section below), candidates whose background investigation is more than two years old
still need to update their documentation.
When the security clearance process is completed, the Board of Examiners convenes a Suitability Review Panel.
The Panel assesses all of the information related to the applicant, excluding medically privileged information, to
determine suitability for appointment to the Foreign Service. This is separate from the security clearance. The
Panel considers factors that might make a candidate unsuitable for the especially stressful and unusual conditions
of a Foreign Service career such as misconduct in prior employment; criminal, dishonest, or disgraceful conduct;
financial irresponsibility, including a history of not meeting financial obligations or an inability to satisfy debts;
misrepresentation in the examination or appointment process; repeated or habitual use to excess of alcohol; abuse of
controlled substances; or conduct which shows poor judgment or lack of discretion. All Foreign Service applicants
must receive valid medical, security and suitability clearances as a final condition to be eligible for employment.
Candidates who pass the oral assessment and who have successfully passed the security background investigation,
the medical clearance, and the suitability review process are placed on rank-ordered career track hiring registers
based on the career tracks chosen by the candidates during registration for the FSOT. Appointments to entry-level
positions are made from the five registers. If a candidate declines two job offers, that candidate is removed from
the Register. Candidates with veteran preference points and/or a demonstrated speaking proficiency in a foreign
language can earn bump-up points and improve their rank-order positions on the hiring lists. Information about
these bump-up points is provided upon successful completion of the oral assessment.
Foreign Languages
Candidates may be awarded bump-up points for proficiency in a foreign language, depending on the need for those
with skills in that language. For some languages, additional points may be awarded to candidates who commit to
serve in countries where that language is spoken at least twice in their careers. The Foreign Service Institute (FSI)
offers phone tests only for languages in which the Department has language-designated, entry-level positions abroad.
The languages tested and the points awarded for proficiency in those languages is subject to change. Therefore,
candidates should check careers.state.gov to ensure they have the latest information regarding pre-employment
language tests.
Candidates seeking information to help assess their own speaking level should visit the Interagency Language
Roundtable website and click on “Speaking” under the skill level descriptions for a general description of the
expected proficiency. The speaking self-assessment tool, available on the same site, will also help candidates estimate
their language proficiency.
Training
On entering the Foreign Service, all new officers receive several weeks of basic orientation at the George P. Shultz
National Foreign Affairs Training Center in Arlington, Virginia. An officer can expect up to seven months of
subsequent training prior to the first overseas assignment, much of it involving foreign language instruction,
as needed. New officers whose first overseas assignment is to a country where they already have professional
competence in the language spoken there may have a significantly shorter training period.
The collection of information concerning disabilities is authorized by the Rehabilitation Act of 1973 (P.L. 92-112).
The information you furnish is used for the purpose of producing statistical reports to show agency progress in
the hiring, placement and advancement of individuals with disabilities and to locate individuals for voluntary
participation in surveys. The reports are used to inform agency management, the Office of Personnel Management
(OPM), the Congress and the public of the status of programs for employment of individuals with disabilities.
All such reports are in the form of aggregate totals and do not identify you as an individual in any way.
While self-identification is voluntary, your cooperation in providing accurate information is critical.
Information on the race, national origin and sex of the applicants is collected in accordance with Title VII of the
Civil Rights Act of 1964, as amended and Federal Sector Equal Employment Opportunity Regulations (29 C.F.R.
1614.601). It is disclosed only in the form of gross statistics in reports, studies or other analyses to help ensure that
agency personnel practices meet the requirements of Federal law.
Directions: Each question or incomplete statement below is followed by four suggested answers or completions.
Select the one that is best in each case. (N.B. In the actual online FSOT, once you complete and exit a test section,
you may not return to that section.)
Knowledge Area: United States Government (general understanding of the composition and functioning of the
Federal Government, the Constitution and its history, the structure of Congress and its role in foreign affairs, as well
as the United States political system and its role in governmental structure, formulation of government policies, and
foreign affairs).
1. A political device of drawing irregular district lines in order to favor one political power over another is called:
A. gerrymandering
B. filibustering
C. federalizing
D. rezoning
3.
Which of the following amendments to the Constitution affect the political process by declaring that the Federal
government should not interfere with the press?
A. First
B. Fifth
C. Seventh
D. None – no amendment refers to the press
Knowledge Area: United States Society and Culture (general understanding of major events, institutions, and
movements in national history, including political and economic history, as well as national customs and culture,
social issues and trends, and the influence of U.S. society on foreign policy and foreign affairs)
4. The primary medium for the diffusion of American popular culture throughout the world following World War I was:
A. motion pictures
B. newspapers
C. radio
D. books
Knowledge Area: World History and Geography (general understanding of significant world historical events, issues,
and developments, including their impact on U.S. foreign policy, as well as knowledge of world geography and its
relationship to U.S. foreign policy).
6. The most economical route for an oil pipeline from Turkmenistan to world export markets would cross:
A. Iran
B. Afghanistan
C. Uzbekistan
D. Pakistan
7. The purpose of the South African policy of apartheid was best described as the:
A. segregation of blacks from English-speaking whites
B. control of immigration from neighboring countries
C. protection of the economic, political, and social status of Afrikaners
D. promotion of equal opportunity for various racial groups
Knowledge Area: Economics (general understanding of basic economic principles, as well as a general understanding
of economic issues and the economic system of the United States)
8. The Council of Economic Advisers advises which of the following on monetary and fiscal policy?
A. The Federal Reserve Bank
B. The Joint Economic Committee of Congress
C. The President of the United States
D. The Senate Budget Committee
9. All of the following are examples of United States products that would typically fail to be produced to optimal
output without government intervention EXCEPT:
A. national defense products.
B. light provided by lighthouses.
C. new automobiles.
D. new highways.
Knowledge Area: Mathematics and Statistics (basic mathematical and statistical procedures and calculations)
10. After a 3 percent raise and a $3,000 bonus, a worker’s salary increased to $50,000.
What was the worker’s salary before the raise and bonus?
A. $48,544
B. $47,000
C. $46,910
D. $45,631
11. The test scores for seven students are 90, 90, 70, 40, 80, 90 and 100. What is the median score for this group?
A. 70
B. 80
C. 85
D. 90
Knowledge Area: Management (general understanding of basic management and supervisory techniques and methods.
Includes knowledge of human psychology, leadership, motivational strategies and equal employment practices)
12. The primary guideline for effective delegation of tasks to subordinates is to:
A. delegate to subordinates only when necessary
B. delegate both pleasant and unpleasant tasks to subordinates
C. provide subordinates information on a “need-to-know” basis
D. provide assistance to subordinates whenever it is requested
13. A work group that has high performance norms and low cohesiveness will most likely have which of the following
levels of performance?
A. Very high
B. High
C. Moderate
D. Low
Knowledge Area: Communication (general understanding of principles of effective communication and public speaking
techniques, as well as general knowledge of the common sources of information, public media and media relations)
14. Posing rhetorical questions, telling a story, and providing a quotation are all techniques that help a public speaker to:
A. arouse audience curiosity
B. avoid audience questions
C. increase audience anxiety
D. avoid visual aids
15. Unless told otherwise, a professional journalist will most likely consider anything said by a source to be:
A. off the record
B. on the record
C. on background
D. not attributable
Knowledge Area: Computers (general understanding of basic computer operations such as word processing, databases,
spreadsheets, and preparing and using email)
16. It is common practice of email users to have some specific text automatically appear at the end of their sent messages.
This text is called their:
A. attachment
B. subject
C. signature
D. protocol
Knowledge Area: U.S. and International Political and Economic Principles, Issues and History
18. The Freedom of Information Act, enacted by the Congress in 1966, was expanded in 1996 to encompass:
A. audiotaped transcripts
B. Supreme Court deliberations
C. electronic records
D. Presidential campaign contributions
19. In federal government budgeting, “mandatory” spending differs from “discretionary” spending in which way?
A. Legislative committees may not cut mandatory spending levels
B. Mandatory spending is not subject to the annual appropriations process
C. Discretionary spending increases in one budget category must be offset by reductions elsewhere
D. Bills to re-categorize mandatory funding as discretionary must originate in the House
20. Which of the following Web-based international news sources is published by the Council on Foreign Relations?
A. http://www.pressdigest.org
B. http://www.foreignaffairs.org
C. http://www.associateprogram.com
D. http://www.info-strategy.com
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The 13 Dimensions
of Foreign Service Officers
I am diplomacy. I am America.
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The 13 Dimensions of
Foreign Service Officers
Successful candidates will demonstrate the dimensions covered in this section that reflect
the skills, abilities and personal qualities deemed essential to work in the Foreign Service.
Composure. To stay calm, poised, and effective in Information Integration and Analysis. To absorb and
stressful or difficult situations; to think on one’s feet, retain complex information drawn from a variety of
adjusting quickly to changing situations; to maintain sources; to draw reasoned conclusions from analysis
1 self-control.
4 and synthesis of available information; to evaluate the
importance, reliability, and usefulness of information;
to remember details of a meeting or event without the
benefit of notes.
Cultural Adaptability. To work and communicate Initiative and Leadership. To recognize and assume
effectively and harmoniously with persons of other responsibility for work that needs to be done; to persist
cultures, value systems, political beliefs, and economic in the completion of a task; to influence significantly a
2 circumstances; to recognize and respect differences
in new and different cultural environments. 5 group’s activity, direction, or opinion; to motivate others
to participate in the activity one is leading.
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Please note that we require no specific education level, academic major, or proficiency in a foreign language for appointment as a Foreign Service Officer.
Objectivity and Integrity. To be fair and honest; to Resourcefulness. To formulate creative alternatives
avoid deceit, favoritism, and discrimination; to present or solutions to resolve problems; to show flexibility in
issues frankly and fully, without injecting subjective bias; response to unanticipated circumstances.
to work without letting personal bias prejudice actions.
7 10
Oral Communication. To speak fluently in a concise, Working With Others. To interact in a constructive,
grammatically correct, organized, precise, and cooperative, and harmonious manner; to work
persuasive manner; to convey nuances of meaning effectively as a team player; to establish positive
accurately; to use appropriate styles of communication
to fit the audience and purpose. 8 relationships and gain the confidence of others; to
use humor as appropriate. 11
Planning and Organizing. To prioritize and order Written Communication. To write concise, well-
tasks effectively; to employ a systematic approach organized, grammatically correct, effective and
to achieving objectives; to make appropriate use of persuasive English in a limited amount of time.
limited resources.
9 12
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The 12 Dimensions
of Foreign Service Specialists
I am diplomacy. I am America.
E PL
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IB UM
U N
U
S
The 12 Dimensions of
Foreign Service Specialists
Successful candidates will demonstrate the dimensions covered in this section that reflect the skills,
abilities and personal qualities deemed essential to work in the Foreign Service.
Composure. To stay calm, poised, and effective in Information Integration and Analysis. To absorb and
stressful or difficult situations; to think on one’s feet, retain complex information drawn from a variety of
adjusting quickly to changing situations; to maintain sources; to draw reasoned conclusions from analysis
1 self-control.
4 and synthesis of available information; to evaluate the
importance, reliability, and usefulness of information;
to remember details of a meeting or event without the
benefit of notes.
Cultural Adaptability. To work and communicate Initiative and Leadership. To recognize and assume
effectively and harmoniously with persons of other responsibility for work that needs to be done; to persist
cultures, value systems, political beliefs, and economic in the completion of a task; to influence significantly
2 circumstances; to recognize and respect differences
in new and different cultural environments. 5 a group’s activity, direction, or opinion; to motivate
others to participate in the activity one is leading.
E PL
UR
IB UM
U N
U
S
Please note that we require no specific education level, academic major, or proficiency in a foreign language for appointment as a Foreign Service Specialist.
Objectivity and Integrity. To be fair and honest; to Resourcefulness. To formulate creative alternatives
avoid deceit, favoritism, and discrimination; to present or solutions to resolve problems; to show flexibility in
issues frankly and fully, without injecting subjective response to unanticipated circumstances.
bias; to work without letting personal bias prejudice
actions. 7 10
Oral Communication. To speak fluently in a concise, Working With Others. To interact in a constructive,
grammatically correct, organized, precise, and cooperative, and harmonious manner; to work
persuasive manner; to convey nuances of meaning effectively as a team player; to establish positive
accurately; to use appropriate styles of communication
to fit the audience and purpose. 8 relationships and gain the confidence of others; to
use humor as appropriate. 11
Planning and Organizing. To prioritize and order Written Communication. To write concise, well-
tasks effectively; to employ a systematic approach organized, grammatically correct, effective and
to achieving objectives; to make appropriate use of persuasive English in a limited amount of time.
limited resources.
9 12
TABLE OF CONTENTS
Diplomacy at Work 3
Foreign Service Lifestyle
Becoming a Foreign Service Specialist (FSS)
Candidate Resources
7. The Register
The U.S. Department of State promotes peace, prosperity and stability in areas of vital interest to
America. It is a source of support for American businesses abroad, working to achieve fair business
practices in commerce, trade, manufacturing and other interests — while also identifying viable
opportunities for American businesses. The U.S. Department of State also provides information and
services for U.S. citizens abroad and issues visas to foreigners wishing to visit the United States.
The Department’s employees, Foreign Service Officers and Specialists, Civil Service professionals, and
Locally Employed Staff (LES) work at over 270 locations overseas and throughout the United States.
Together, they help to build and sustain a more democratic, secure, and prosperous world composed
of well-governed states that respond to the needs of their people, reduce poverty, and act responsibly
within the international system.
Facebook
The search for extraordinary U.S. citizens to serve as
Foreign Service Specialists is intense and the qualifying LinkedIn
process is rigorous, demanding and highly competitive. Twitter
FOREIGN SERVICE between the ages of 21 and 59 (hired before 60th birthday), or between
21 and 36 (hired before 37th birthday – this is waived for veterans with
SPECIALIST
preference as defined by current law) for Diplomatic Security Agent
positions, and be available for worldwide assignment.
The Foreign Service Specialist selection process begins with an application,
SELECTION PROCESS proceeds through the selection process, and for those who succeed,
culminates in hiring from the Register for assignment to an orientation
course that marks the beginning of every Foreign Service career.
Foreign Languages
While you are not required to know a foreign language,
proficiency in a language will enhance your competitiveness
on the Register by giving you a slight increase in points.
1 Choose a Specialization
The U.S. Department of State offers career opportunities to professionals in specialized functions
needed to meet Foreign Service responsibilities around the world. As a Foreign Service Specialist
(FSS), you will provide important technical, management, healthcare or administrative services at
one of over 270 posts overseas, in Washington, D.C., or elsewhere in the United States. In total, there
are 19 different specialist positions that are grouped into eight different categories:
Administration: General Services Officer, Financial Management
1.
Officer and Human Resources Officer
Construction Engineering: Construction Engineer
2. IN TOTAL, THERE
Facility Management: Facility Manager
3.
Information Technology: Information Management Specialist,
4.
ARE 19 DIFFERENT
Information Management Technical Specialist – Radio,
Information Management Technical Specialist –
SPECIALIST
Unified Communications POSITIONS THAT
International Information and English Language Programs:
5.
English Language Officer, Information Resource Officer ARE GROUPED INTO
Medical and Health: Medical Provider, Regional Medical
6.
Laboratory Scientist, Regional Medical Officer, and Regional
EIGHT DIFFERENT
Medical Officer/Psychiatrist CATEGORIES.
Office Management: Office Management Specialist
7.
Law Enforcement and Security: Diplomatic Courier, Diplomatic
8.
Security Special Agent, Security Technical Specialist and Security
Engineering Officer
When deciding to apply for a Foreign Service Specialist (FSS) position, you will be asked to make the first big
decision of your future Foreign Service career — the choice of a career track. Based on your current experience,
knowledge and skills, your choice of a functional specialization will determine what type of work you will do for
the majority of your career.
Whether you have a degree in International Relations and experience in information technology, studied a language,
possess exceptional organizational skills, or you are a licensed healthcare professional, you will find more than 19
different career tracks that can provide a professional opportunity to contribute your skills and serve your country.
Please choose carefully, as your selection will direct your job experiences once you become an FSS. In order to
make the most informed decision, you will need to understand any similarities — and differences — among specific
positions. It is advisable to conduct your own research, through the use of the online questionnaires found at
careers.state.gov, in speaking to Diplomats in Residence (DIRs), and finding an FSS who works in the career track
you’re considering. When doing this research, it is important to keep an open mind. No one career track promises
unconditional happiness or accelerated promotion. One is not better or worse than another. You must decide which
one is right for you, your personality, your interests, and your skills and experience.
Taking a career quiz, filling out a qualification questionnaire, or viewing the vacancy announcement for requirements
and qualifications will help you identify the positions for which you are most qualified under that category.
THE SPECIALIST CAREER TRACKS Human Resources Officers (HRO) are responsible
for recruitment, employee training and development,
performance management, employee relations,
compensation and benefits administration, employee
ADMINISTRATION policies and procedures, and position classification.
You will supervise and ensure effective performance
General Services Officers (GSO) are responsible for a of the Human Resources Office staff at diplomatic
broad range of functions including the management of and consular posts. These services will be extended
physical resources and logistical functions at diplomatic to other U.S. Government agencies. Applicants must
and consular posts. You will develop, plan, implement, have a bachelor’s degree in business administration,
and manage an ongoing program of support that human resources or other related field and at least
includes contracting, inventory/property, physical three years of specialized work experience in human
facilities, space management, travel and transportation, resources, or six years of specialized work experience
motor pool, and maintenance and repair schedules. in human resources. Read more.
These services will also be provided to other U.S.
Government agencies. Read more.
Financial Management Officers (FMO) are responsible “I oversee and manage the contractor that builds our
for the management of the financial activities of embassies. I make sure the U.S. Government gets what
diplomatic and consular posts, including financial it pays for. In some parts, I have to do inspections but
services to other U.S. Government agencies. As an it’s mostly for a quality assurance aspect.
FMO, you will develop budgets and financial plans,
control obligations and expenditures, prepare and audit
payment vouchers, administer payroll plans, approve
salary and allowance payments, and monitor cash
operations. Applicants must have a BA or BS with a
minimum of 24 semester hours in finance or accounting,
and at least three years of specialized experience.
Read more.
There is a fair amount of walking around in the dirt least a BA or BS degree. Some relevant degrees
and the mud and around the concrete, but a lot of it include the following areas: Facility Engineering or
is a managerial job. I oversee a staff of site engineers, Facility Management, Engineering, Industrial Arts,
who review shop drawings and submittals and it Property Management, Architecture, Construction
definitely takes the managerial side that you have to, Management and Property Management. Read more.
as an engineer, sort of think with the other side of
your brain and get into the managerial aspects of it. “As an FM, I ensure the availability of services —
electricity, heating, ventilation, air conditioning,
With the earthquake in Haiti, the embassy there was water, etc. — necessary for the U.S. mission to
one of the few buildings that was basically untouched; function effectively. In Embassy Cairo, I manage
I understand the damage that it received was only approximately $8 million worth of projects, as well
superficial. We still had electricity with our generators, as a $1.2 million budget for routine maintenance and
we still had clean water. We had a structurally sound repairs. Coordination is one of the most important
building and that was a big success. That was a prime aspects of the job. My mantra is communicate,
example of why the U.S. embassy is there, they were coordinate and notify. The work of a facility manager
there to help the host country rebuild and they’re still helps form the first, and often most lasting, impression
serving that function.” on new officers and their families, local staff, and
official visitors, as well as the public.”
– Stephanie, Foreign Service Specialist, Construction
Engineer. Learn more about her experiences. – Alicia, Foreign Service Specialist, Facility Manager.
Learn more about her experiences.
FACILITY MANAGEMENT
Facility Managers (FM) work closely with General INFORMATION TECHNOLOGY
Services Officers and are responsible for the
management and the upkeep of government buildings, Information Management Specialists (IMS) manage
grounds, fixtures and utilities abroad. FMs in the and operate worldwide information technology
Bureau of Overseas Buildings Operations manage the infrastructure, including PC local and wide area
operations and maintenance of the Department’s real networks, telecommunications systems, telephone
property assets abroad and oversee large holdings and UHF/VHF programs, and diplomatic pouch and
of U.S. Government-owned and leased properties, mail services. Learn more about specific educational
and ensure they are maintained within accepted U.S. requirements and details about the position
standards in a safe and operable condition. The FM responsibilities.
is a member of the Embassy management team and
provides a wide range of building-related services, Learn about the experiences of Stella, an Information
managing physical resources and asset management Management Specialist.
in a specific country. Applicants must possess at
Information Resource Officers (IRO) provide professional guidance and direction to over 180 Information Resource Centers
(IRCs) located at U.S. embassies abroad. Through extensive travel within an assigned region, IROs counsel mission officials
on effective information program resources and services, assess staff needs, carry out regional training programs, demonstrate
and promote U.S. electronic information resources, and establish contacts with host-country information and library
institutions. IROs are a vital part of the U.S. Department of State’s Office of International Information Programs, the principal
international strategic communications service for the foreign affairs community. Qualified applicants must have an M.L.S.
(Master’s in Library and Information Science) from an American Library Association-accredited graduate program and at
least five years of progressively responsible experience in library or information center programs or services. Read more.
OFFICE MANAGEMENT U.S., Special Agents protect the Secretary of State and
visiting foreign dignitaries, investigate passport and visa
Office Management Specialists (OMS) perform a fraud, and conduct personnel security investigations.
variety of administrative duties at diplomatic and Read more.
consular posts and in Washington, D.C., including
general office management, conference and visitor Security Technical Specialists (STS) provide support
support, arranging travel, scheduling appointments, and assist in worldwide technical security programs.
preparing and formatting written materials and These programs, for which STSs give overall program
providing administrative and secretarial support to management, maintenance and support, provide
the Department’s most senior-level officials. The work protection for U.S. Department of State facilities
requires an in-depth knowledge of office equipment and personnel from technical espionage, acts of
and computer software including databases, terrorism, and crime. The mission of STS personnel
spreadsheets, and word processing. Read more. is accomplished through the use of sophisticated
electronic and electro-mechanical security systems.
Learn about the experiences of John, an Office Read more.
Management Specialist.
Security Engineering Officers (SEO) provide technical
security support and engineering expertise to protect
LAW ENFORCEMENT AND SECURITY U.S. Foreign Service posts. They work overseas, in
Washington, D.C., or Fort Lauderdale, Florida, and will
Diplomatic Couriers (DC) are entrusted with ensuring be responsible for selected duties ranging from security
the inviolability of diplomatic pouches and their secure system design, development and analysis to installation
delivery throughout the world. Couriers are required and testing. Read more.
to safeguard and escort diplomatic pouches containing
classified and sensitive material between U.S. diplomatic “My two-year long, behind-the-scenes experience as
missions overseas and the Department of State. the United States Olympic security coordinator in
Couriers operate under the auspices of international Beijing felt almost as complicated and daunting as
agreements and treaties as governed by the Vienna hosting the games themselves...any overseas Olympics
Convention. Read more. creates its own sizable security footprint with the
need to protect, in this case, a 1,250-member U.S.
Diplomatic Security Special Agents (DSSA) are specially Olympic team, visiting Cabinet-level officials, 20,000
trained Foreign Service security professionals; they U.S. corporate sponsors and tens of thousands of U.S.
are also sworn Federal law enforcement officers. citizen spectators.”
Overseas, as a Regional Security Officer (RSO), they
advise ambassadors on all security matters and manage Excerpt from Inside a U.S. Embassy: Diplomacy at Work, AFSA/FS Books,
2011, pages 201-202.
a complex range of security programs designed to
protect personnel, facilities, and information. In the
Now that you have chosen the Foreign Service Specialist This credential and experiential review is similar to
position for which you may qualify, the next step is to what major international corporations do in reviewing
check USAJobs to see if there is a vacancy announcement applications for their positions.
currently open for that position. If there is, refer to
There is no pre-set cut-off score. Rather, candidates
the specific vacancy announcement and complete all
receive a relative ranking compared to other candidates.
additional required procedures.
Only the most highly competitive candidates are invited
A completed application package contains all of the to the oral assessment.
material listed in the announcement. An application
Although the QEP is a total file review, with no one
can be terminated whenever the materials do not
element dominating all the factors considered, the
support the basic eligibility requirements for
one area that you have the most control over is your
employment in the Foreign Service.
response to the individual questions. Did what the
Applications must be submitted through the online panelist read relate your event to a skill needed in the
application system via USAJobs. Please visit the Foreign Service? Demonstrating strong English language
Opportunities section of the careers site to view a list skills is a key part of the selection process. Did you proof
of open — and closed — vacancies, and to subscribe to your submission to ensure it was cogent, well-written,
receive email updates. and correct grammatically? Did anyone who knows you
well review your application with an eye to whether
3 Qualifications Evaluation Panel your narratives answered the questions?
The invitation to the full-day oral assessment is based (3) Competency Exam: Candidates may be
on anticipated hiring needs and budget. Assessments given a computer based multiple-choice exam that
are conducted primarily in Washington, D.C. Resources presents a series of technical and/or situational
permitting, the Board of Examiners will also offer Oral judgment questions. It is intended to measure job-
Assessments in San Francisco, California, each year in related knowledge and how the candidate might
January and May. apply that knowledge on the job. This exam is
timed and lasts approximately 60 minutes. The
Candidates forwarded by the QEP process are invited
exam is designed to present more questions than
to travel to Washington, D.C. or San Francisco at their
can generally be answered in the time allowed,
own expense. Candidates for non-Diplomatic Security
so candidates should not expect to answer
specialist positions will participate in an oral assessment
every question.
at the Foreign Service Assessment Center that consists
of these key components: (1) a writing exercise, (2) a
Exit Interview: At the conclusion of the interview,
structured interview, and, in most cases, (3) an online
candidates will return to the waiting room while the
competency exam. The online competency exams
assessors consolidate their scores. They will then
are technical, job-related multiple choice tests. The
be asked to return to the interview room where the
information below pertains to these assessments.
assessors will inform them whether they reached the cut-
Learn more about assessments for Diplomatic Security off score of 5.25 out of a 7- point scale which will enable
Specialist positions. the U.S. Department of State to continue the candidacy.
(1) Writing Exercise: Candidates will be presented The assessors will brief candidates who reach the cut-off
hypothetical problems set in an embassy score on the next steps in the pre-employment process.
environment related to the candidate’s area of Candidates are evaluated solely against the 12
specialization. The candidate will be required to dimensions by trained assessors. Before the assessment
write a two-page memo outlining how to solve the begins, candidates are required to sign a non-disclosure
problem(s) presented. The candidate will have 45 statement that requires them not to divulge the contents
minutes for the writing exercise. He/she will have a of the examination.
computer available to use, but may write the essay
Candidates invited to the Oral Assessment will
or memo in longhand.
be asked to read and sign the following three forms
(2) Structured Interview: The interview will be conducted
pertaining to the conditions for taking the Oral
by two examiners, a Foreign Service Generalist
Assessment and conditions of employment in the Foreign
and a Foreign Service Specialist or Generalist working
Service. Candidates who are unwilling to accept these
in your field. The interview generally takes about
conditions should not schedule an Oral Assessment.
75 minutes. There are three parts to the structured
interview. In the first part of the interview, the • Three Conditions of Foreign Service Employment
candidate will be asked about his/her motivation • Medical Clearance for Eligible Family Members
for joining the Foreign Service and about background • Non-Disclosure Form
experiences that might be relevant to work as a What to bring to the Assessment Center: Candidates
Foreign Service Specialist. In the second part should visit the Download Center (search for Oral
of the interview, the second interviewer will Assessment) for a list of what to prepare and bring to the
ask questions pertaining to the candidate’s Foreign Service Oral Assessment in addition to valid U.S.
field and provide hypothetical workplace state or Federal government-issued photo identification.
problems to resolve. In the third part of the interview,
the candidate will be asked about past work, school
and other experiences that have required him/her
to demonstrate job skills required by Foreign
Service Specialists.
Those entering the Foreign Service must be able to serve at any post abroad. Many assignments are in areas that are
remote, unhealthy, or have limited medical support. Therefore, each candidate must meet medical fitness standards which
are, of necessity, often more rigorous than those of other professions. Prior to being appointed to the Foreign Service,
candidates must have a thorough medical examination and receive an unlimited medical clearance for assignment
worldwide. Candidates who pass the oral assessment are provided with instructions for the examining physician(s) that
outline the precise requirements and a voucher that authorizes the Department of State to pay for the remaining costs
of the exam after the candidate’s medical insurer has paid its customary fee. Candidates and their dependents over the
age of six can either schedule exams at the U.S. Department of State Office of Medical Services or have them done by
their own physicians. Children under the age of six must be examined by their own family physicians. While candidates
must be medically cleared for full overseas duty, the U.S. Department of State no longer considers the medical condition
of family members for pre-employment purposes. However, the Department still requires medical clearances for family
members before they can travel overseas to accompany an employee on assignment at U.S. Government expense. Family
members who, for medical reasons, cannot accompany an employee on an overseas assignment may be eligible to receive
a separate maintenance allowance.
A comprehensive security background investigation, conducted by the U.S. Department of State in cooperation with other
federal, state and local agencies, provides information necessary to determine a candidate’s suitability for appointment
to the Foreign Service and for a top secret security clearance. The process considers such factors as: failure to repay a
U.S. Government-guaranteed loan or meet tax obligations; failure to register for the Selective Service; past problems with
credit or bankruptcy; unsatisfactory employment records; a criminal record or other violations of the law; drug or alcohol
abuse; and less than honorable discharge from the armed forces. Extensive travel, education, residence and/or employment
overseas may extend the time it takes to obtain a clearance. Candidates who cannot be granted security clearances are
ineligible for appointment.
Candidates who hold an active top secret security clearance from another U.S. federal agency may be eligible to have
their security clearances transferred. However, for purposes of determining candidates’ suitability (see section below),
candidates whose background investigation is more than two years old still need to update their documentation.
When the security clearance process is completed, the Board of Examiners convenes a Suitability Review Panel. The Panel
assesses all of the information related to the candidate to determine suitability for appointment to the Foreign Service.
This is separate from the security clearance. The Panel considers factors that might make a candidate unsuitable for the
especially stressful and unusual conditions of a Foreign Service career such as misconduct in prior employment; criminal,
dishonest, or disgraceful conduct; lack of financial responsibility; misrepresentation in the examination or appointment
process; repeated or habitual use to excess of alcohol; abuse of controlled substances; or conduct which shows poor
judgment or lack of discretion. All Foreign Service applicants must receive valid medical, security and suitability
clearances to be eligible for employment.
7 The Register
Candidates who pass the oral assessment and who have successfully passed the security background investigation,
the medical clearance and the suitability review process are placed on a rank-ordered hiring register in their
specialty. Candidates may remain on this register for up to 18 months. However, if a candidate declines two job
offers, that candidate is removed from the Register regardless of how long he/she may have been on the Register.
Candidates with veteran’s preference points and/or a Foreign Service Institute-tested speaking proficiency in a
foreign language can earn points and improve their rank-order positions on the hiring lists. Information about
these bump-up points is provided upon successful completion of the oral assessment.
The Foreign Service Institute will offer phone tests only Commitment to Foreign Service Work
for languages in which the Department has language-
designated, entry-level positions abroad. The languages Anyone applying to be in the Foreign Service must be
tested and the bump-up points awarded for proficiency willing to accept the following three commitments of
in those languages are subject to change. Therefore, Foreign Service work:
candidates should check careers.state.gov to ensure they 1. Flexibility in assignment
have the latest information regarding pre-employment 2. Public support of U.S. Government policies
language tests. 3. Worldwide availability
Candidates wishing help to assess their own
speaking levels should visit the Interagency Language
Roundtable website and click on “Speaking” under
the skill level descriptions for a general description of
the expected proficiency. The speaking self-assessment
tool, available on the same site, will also help estimate
language proficiency.
Training
On entering the Foreign Service, all new Specialists
receive several weeks of basic orientation at the George
P. Shultz National Foreign Affairs Training Center in
Responses to items in the application form related to your education and work experience and all responses to the personal
narratives are used by the Qualifications Evaluation Panel to determine your qualifications and experience relative to selection
as a Foreign Service Specialist. Moreover, the information requested on the application form is used for assessment invitations
and attendance rosters, improving test procedures, and conducting research based on the results of a candidacy. Your
cooperation in providing responses to all items is greatly appreciated.
The collection of information concerning disabilities is authorized by the Rehabilitation Act of 1973 (P.L. 92-112).
The information you furnish is used for the purpose of producing statistical reports to show agency progress in
the hiring, placement and advancement of individuals with disabilities and to locate individuals for voluntary
participation in surveys. The reports are used to inform agency management, the Office of Personnel Management
(OPM), the Congress and the public of the status of programs for employment of individuals with disabilities.
All such reports are in the form of aggregate totals and do not identify you as an individual in any way. While
self-identification is voluntary, your cooperation in providing accurate information is critical.
Information on the race, national origin and sex of the applicants is collected in accordance with Title VII of the
Civil Rights Act of 1964, as amended and Federal Sector Equal Employment Opportunity Regulations (29 C.F.R.
1614.601). It is disclosed only in the form of gross statistics in reports, studies or other analyses to help ensure that
agency personnel practices meet the requirements of Federal law.
careers.state.gov
careers.state.gov