Hotel Lock Management System Manual
Hotel Lock Management System Manual
Hotel Lock Management System Manual
V 4.0
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 2 of 125
Copyright © 2014. All Rights Reserved
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 3 of 125
Catalogue
1. SYSTEM INTRODUCTION
1.1 Function Overview
1.2 Smart card
1.2.1 Access Card
1.2.2 Management Card
1.2.3 Data Receiving Card
1.3 Software Profile
1.4 System Requirements
2. SOFTWARE INSTALLATION
2.1 Lite version
2.2 Standard version
2.2.1 Database installation
2.2.2 Hotellock software installation
3.1 Parameter Settings
3.2 Registration code
4. BASIC SETTING
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 4 of 125
4.6 Department Setting
4.7 Staff setting
5. LOCK SETTING
5.1 Issue card
5.1.1 Issue Authorized Card
5.1.2 Issue clock card
5.1.3 Issue installation card
5.2 Lock programming
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 5 of 125
6.1 Main Interface
6.2 Check-in Management
6.2.1 Check-in
6.2.1.1 Single room check-in
6.2.1.2 Group check-in
6.2.1.3 Multi-room check-in
6.2.2 Change room
6.2.3 Extend staying days
6.3 Card management
6.3.1 Special card
6.4 Record search
6.4.1 Check-in record
6.4.2 Card holder record
6.4.3 Card issuing record
6.4.4 Open record
6.4.5 Check-out without card record
6.4.6 Card type replacement record
6.4.7 Command record
6.4.8 Breakfast ticket record
6.5 System maintenance
6.5.1 Delete historical data
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 6 of 125
6.5.2 Card replacement
6.5.3 Write-back record
6.5.4 Lock info
6.5.5 Repair bad card
6.5.6 Lock fault prompt
6.5.7 Registration code extension
6.5.8 System backup
6.5.9 System recovery
7. HAND TERMINAL
8. BREAKFAST TICKET
8.1 Function setting
10. FAQ
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 7 of 125
10.6 New guest card can not open after read check-out card
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 8 of 125
1. System Introduction
This system is used for managing hotellock and smart card intelligently.
Main features:
Smart card management : includes guest card check-in, special cards for
management, and downloading data to program lock
Checking record:checking different kinds of records, such as card issuing record,
check-in record, open record and etc.
This system supports MF1, RF80, and CPU card. According to the different functions, there
are 3 types of cards in the system: access card, management card and data receiving card.
Note: RF80 card can not be applied on elevator controller, car parking controller and
hand terminal.
Access card can open the locks. Following are several kinds of access cards base on their
different authorities:
1. Guest card
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 9 of 125
Guest card can open corresponding lock for hotel guest. After issuing guest card from the
lock management software, guest can open the corresponding door during valid time.
Guest card will be invalid automatically once the card is expired. In case of certain special
situation, hotel manager can check-out the room immediately. And re-issue a new guest
card to cover old one. A guest card can open at most 7 rooms as required.
2. Meeting card
After reading meeting card to the lock, it will turn to passage mode, lock can be open just by
turning handle. It will go back to normal state when touching meeting card or other access
card again.
3. Floor card
Floor card can open any locks of certain floor. When multiple floors are needed, clicking
“continuous selection” option, otherwise, only 3 floors can be selected by random. Also it
can set valid period, public doors access and other parameters.
4. Building card
Building card can open any locks of certain building. When multiple buildings are needed,
random. Also it can set valid period, public doors access and other parameters.
5. Area card
Area card can open any locks of certain area. When multiple areas are needed, clicking
“continuous selection” option, otherwise, only 3 areas can be selected by random. Also it
can set valid period, public doors access and other parameters.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 10 of 125
6. Master card
Master card can open all the locks in the hotel. It can set valid period and other parameters.
7. Emergency card
In case of emergency (such fire alarm), reading emergency card can turn all the locks to
passage mode, and let people go through easily. Reading emergency card or other access
card again, it will go back to normal state. It can set valid period and other parameters.
8. Gate card
Gate card can open certain building gates. It can set valid period and other parameters.
9. Visitor card
Visitor card is for the people who is not stay at hotel, but just visiting hotel guest, that it can
be used for opening related building/floor gates or public doors. It can set valid period and
other parameters. When issuing visitor card, visitor must show valid ID card and system will
save visitor information. Visitor can get back ID card after visiting and returning visitor card.
Power card is used for maintenance staff to get power through energy switch in the room.
Power card can not open lock.
Management card can not open lock, mainly used for management, card types are as
below
1. Installation card
According to different doors, installation card has room door, building gate, floor gate, public
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 11 of 125
door, elevator, parking lot and area gate installation card. How to make installation card
please go to 5 LOCK SETTING 5.1.3 Issue installation card
2. Authorized card
Authorized card is the highest management card in the system, for managing other
management cards and setting authorized data into locks. For first time programming, read
authorized card to write into authorized code, then installation card and clock card with the
same code can be accepted. Supplier provides unique authorized code to each hotel, to
guaranty hotel security of information and hotellock using.
3. Stop card
Stop card is used for stopping lock temporarily in case of accident. First reading authorized
card and then read stop card, other cards will be out of use except emergency card and
master card. Reset to normal state, repeat the same operations. This card applies to all
locks in the lock software.
It is divided into report lost card and cancel report lost card. Report lost Card is used for
cancelling validity of lost card. After issuing report lost card, it needs to be read on related
door locks, that the locks will not accept the lost card. If lost card is found, to invalid the use
of the loss card. Cancel Report lost Card is used to recover the use of lost card.
(Remark: Both cards need to be used under the lead of Authorized Card.)
5. Clock card
Clock Card is used for setting time into lock. This card needs guiding of Authorized Card.
6. Data card
Data card is used to activate receiving record mode, follow reading Information card or
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 12 of 125
Record card can receive lock information and door open record. When finish receiving data
from lock, read these two cards in software can get related record.
7. Spare card
Spare Card can issue a temporary guest card without lock software. Firstly read the Spare
Card to the lock, blue light is on with a “Bi” sound, and then read a blank card to lock
before the blue light off. By now, the blank card has been issued to be a temporary Guest
Card and it can open lock. To cancel the temporary guest card, read the real guest card to
the lock, the temporary guest card will be invalid.
8. Check-out card
Check-out Card is used for check out. This card needs to be used under the lead of
Authorized Card or others access cards.
Data receiving card is used for receiving open record and lock information. It is divided into
record card and information card. All receiving cards need to be used under the lead of the
data card. MF1 and CPU card type use the receiving card (Figure 1-1) to receive lock data,
while RF80 use RF simulation card to receive (Figure 1-2).
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 13 of 125
1. Record card
Record card is used for receiving open records from the lock. There are two types of record
cards, one is with 1,000 open records with 3 cards (figure 1-1 marked with No.1, 2, 3), and
the other one is with 200 open records (figure 1-1 Record card). Choose different type of
cards as user required. These two types of record card can not be mixed. Detail operations
please refer to the instruction on the back side of card.
Operation:
[1000 records]
A. Issue a blank card to be a Data card in “Card management” menu of lock software.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 14 of 125
B. Read Data Card on the lock, buzzer sounds one beep and blue LED lights on. Remove
Data Card and read No.1 Record Card quickly.
C. Red and blue LED flickers alternately, and DO NOT move the card.
D. Buzzer sounds one beep and blue LED lights on, remove No.1 Record Card and read
No.2 Record Card quickly. Data transfers as step C.
E. Read No.3 Record card as step D.
F. Buzzer sounds one beep and blue LED lights on, data transferring is finished. Remove
No.3 Record Card.
G. Enter “Open Record” menu of lock software, and put the 3 Record Cards onto encoder
sequentially to read the 1000pcs records.
Once data transferring is interrupted, please repeat the above operations when LED turns
off. 3 Record cards must be read in order, no.1 to no.3, otherwise, open record can’t be
read in software.
[200 records]
Operation is the same as [1000 records].
Once data transferring is interrupted, please repeat the above operations when LED turns
off.
2. Information card
Information card is used to receive lock information (figure 1-1 Information card). It can
receive lock parameter settings, card type code, ID of report loss card, door open time,
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 15 of 125
current state of the lock. All lock’s information can be read both at “Lock info” or “Open
Record” interface. Card type code can be compared with the code in current system on
“Card type replacement record”.
Operation:
A. Issue a blank card to be a Data card in “Card Management” menu of lock software.
B. Read Data Card on the lock, buzzer sounds one beep and blue LED lights on. Remove
Data Card and read Information Card quickly.
C. Red and blue LED flickers alternately, and DO NOT move the card.
D. Buzzer sounds one beep and blue LED lights on, data transferring is finished. Remove
Information Card.
E. Enter [System maintain] --- [Lock Info] menu of lock software, and put Information Card
onto encoder to read.
Once data transferring is interrupted, please repeat the above operations when LED turns
off.
The software includes lite version and standard version.
Software
Setup files needed Function Install location
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 16 of 125
version
management
Standard management
management
586 or above desk-top computer or laptop
CD-driver, keyboard and mouse
Operation systems of Microsoft Windows XP/Vista / Windows 7/ Windows 8
CPU 1GHz or above. Intel Pentium 4 processor is recommended
512M RAM or above
1 GB available hard drive or above
One more available USB ports (Used for the dongle. A spare USB port is needed while
connecting the encoder)
Resolution: 1024*768 or above.
2. SOFTWARE INSTALLATION
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 17 of 125
Installation Instruction:
Double click “Hotel Lock_L4_Lite_..._set up.exe” to install. After finish installation, double
click to enter.
Notice: Before installation, make sure to login with Administrator.
Standard version needs to activate database port and the terminal port before use. Steps
are as follows:
[Advanced] , as figure 2.2.1.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 18 of 125
Figure 2.2.1
2. Click into “Settings” of [Local Area Connect]
Figure 2.2.2
3. Click [Add]
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 19 of 125
Figure 2.2.3
4. Fill in port number and IP address of the computer which hosting this service, then click
[OK].
1. Click “My SQLF or Lock_ Std_....exe” to install database
Notice: Installation path can not have spaces between characters(such as “C:\my file\”, is
not correct.), otherwise, program can’t work properly.
2. After finish setup, connecting USB dongle to computer. Then double click to
set database service and complete installation, as Figure 2.2.4.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 20 of 125
Notice: Delete service first before uninstall database.
Figure 2.2.4
1. Click “HotelLock_L4_Std_..._setup.exe” to install software.
2. If server and POS are not at the same computer, IP address and server port should be
set after installation.
Click “Start” menu → “program” → “Hotel lock management standard software” → “INI”, or
open the installation folder, double click , a setting box will be shown as
figure 2.2.5, fill in server IP address and click [Test IP], if success, click [save] to complete
settings.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 21 of 125
Figure 2.2.5
3. Double click to run software.
After installation of lock software, first time running needs registration and some basic
settings
For first time running, parameter settings will be shown as below(figure 3.1). Parameter
settings include card type setting and working sectors setting for different function. Such as,
each guest card extend sector allows guest card to open three additional rooms (It can only
open 1 room if without settings). Public sector is used for energy saver. Setting public door
sector can increase available public door amount. In addition, working sector for MF1 and
S70 cards are suggested to choose sector “11”.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 22 of 125
Figure 3.1
Fill in registration code after parameter settings, click [Save] to enter software.
Figure 3.2
4. Basic Setting
Some basic settings should be done before running software.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 23 of 125
On first time running software, there’s no hotel rooms at all. In order to better manage the
hotel, a perfect hotel layout should be set well beforehand. System already preset one room
type as “Standard room”, adding new room type as user required.
Operation:
1. Click[Hotel layout setting] on the left [Main Menu]→Select [Room setting], as figure
4.1.1
2. Add rooms: Click [Add buildings], building no. and building name is written in default,
user can re-name the building name. Then click [Add floors], the same as add buildings.
Last step, adding rooms. There are two ways of adding rooms, one is “Add single room”,
another is “Batch add rooms”. Figures are as follow 4.1.2/4.1.3/4.1.4/4.1.5
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 24 of 125
Figure 4.1.2
Figure 4.1.3
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 25 of 125
Figure 4.1.4
Figure 4.1.5
3. [Add single room] is used for creating rooms one by one, which has different
parameters. [Batch add room] is used for creating amount of rooms which have same
parameters.
4. Buildings, floors, rooms, all can be revised and deleted, select the building/floor/room,
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 26 of 125
and click [Edit] or [Delete].
1. Public door setting: Public door, means the entrance of hotel public places (such as
bars, discos, gym rooms, swimming pool…). User can revise public door name, and
also can combine into group. System has 120 public doors in default, if setting public
door sector, can increase to 480 public doors.
Figure 4.2.1
1) Revise public door state:
In public door list, all the public doors are unavailable in default, select one of the
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 27 of 125
doors, and click to enable public door. On the contrary, select
active public door, and click to disable public door.
Figure 4.2.2
2) Edit public door:
Select one door, and click , or double click that door, user
can re-name public door, and set other parameters. Click [Save] to complete setting.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 28 of 125
Figure 4.2.3
3) Issue public door installation card:
Select one public door, click to issue installation card
and program to the lock.
2. Public door group setting: Select few public doors from the list and combine into group,
for fast adding more public doors when guest check-in.
1) Adding public door group: Click [Add group], fill in group name and remark, then
select required public doors from the public door list, click [Save] to complete
adding public door group.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 29 of 125
Figure 4.2.4
2) Edit public door group: Select one of public door groups, double click or click [Edit
group], user can rename and reselect required public doors. Click [Save] to
complete editing public door group.
Figure 4.2.5
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 30 of 125
3) Delete group: Select one of public door groups, click [Delete group], it will ask for
confirmation, click “Yes” to complete deleting.
disable this public door group. Then it will be classified to deactivated group. To
enable this group again, clicking [Activate group], and it will be back to activated
group.
Figure 4.2.6
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 31 of 125
According to different hotel room size or design, user can set different room types as
required. This system has a standard room type in default.
Operation:
1. Click [Hotel layout setting] → [Room type setting]
Figure 4.3.1
2. Add room type: Click [Add room type], fill in room type, max issue card and room price
Figure 4.3.2
3. Edit room type: Select a room type and click [Edit room type] or double click a room
type to revise, click [Save] to complete editing.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 32 of 125
Figure 4.3.3
4. Deactivate room type: Select one room type, click [Deactivate room type] to disable
this room type, and this room type will be classified to “Deactivate group”
5. Delete room type: Select one room type, click [Delete room type].
Notice: the room type which is already been used for some rooms, that it can not
1. [Hotel layout setting] → [Room setting], double click one room and it will show
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 33 of 125
Figure 4.4.1
On the left side is general room setting, right side is room installation card parameter
setting which will be set into lock.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 34 of 125
Figure 4.4.2
1. [Double-lock prompt]: with clicking this option, indicator light will prompt in every 5-
10sec when lock is double-lock. If not, there will be no prompt.
2. [Safe box]: with clicking this option, this installation card can be used for programming
safe box.
3. [Password status]: with clicking this option, lock can be accessed by card or password.
“beep” prompt after reading access card, otherwise, it will not.
6. [Space state of open record division]: record can be divided into 4 types, for
preventing criminal to clear records by illegal way, like keep turning handle. Total record is
1000pcs. Figure as 4.4.3
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 35 of 125
and re-program lock, with clicking this option, system will keep the report lost record and
blacklist info when issue installation card.
Notice: when issuing this installation card, make sure all the elevator extension
and the length of alarm can be set, default value is 50times.
when batteries are at low voltage, and remind user to change battery.
Figure 4.4.3
Figure 4.4.4
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 36 of 125
Setting system parameters when first time running
Operation:
1. Click left side tool bar [Hotel layout setting] → [System parameter], show as below
figure 4.5.1
Figure 4.5.1
2. Setting necessary information:
1. [Hotel name]: can’t be null
2. [System language]: Language of the software has been installed before the database
setup. For another, language selections are related to the dongle language limitation.
User can select the language in Chinese, English or user native language when the
dongle has no language limitations. Otherwise, the software can only choose the
dongle language. For example: The system language can only be English if the dongle
language is English.
3. [Clear]: select auto clear card information or clear after enquire
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 37 of 125
4. [Auto read and write]: auto read and write card or manually
5. [Show safe box]: show safe box or not
6. [IP address of PMS server] & [Port of PMS server]: setting PMS server IP address
and port number. Only apply to Std version.
7. [Default compensation time]: Compensation time is to cover the time error during
guest room installation. It’s only applies to guest cards. For example, if the
compensation time is 30 minutes, the check-in time from 9:00 to 12:00 is actually valid
from 8:30 to 12:30. That means the guest card is valid for one more hour because of
the compensation time.
8. [Default staying days]: setting guest card default staying days
9. [Default check-out time]: setting default check-out time
10. [Default room status after check-out]: after check-out, room status can be empty
clean room or empty uncleaned room.
11. [Auto backup data]: Select “Yes” or “No” to auto backup data or not. When choose
“Yes”, user can set “Auto backup days” and “Auto backup path” .
12. [Use breakfast ticket function]: setting use breakfast ticket or not. If yes, user can
set valid time of breakfast ticket.
13. [Set card issue max quantity]: click this to set different card type max issue quantity,
also can check issued card quantity. As below figure 4.5.2
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 38 of 125
Figure 4.5.2
14. [Set card type]: setting correct card type and work sectors. Figure 4.5.3
Figure 4.5.3
15. [Show registration code]: show current registration code.
3. When finish all the settings, click [Save], system will exit automatically, new settings
will be effected after re-start software.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 39 of 125
Adding and editing departments, which is convenient for following adding staves and
operators.
1. Click left side tool bar [Hotel layout setting] → [Department setting]
Figure 4.6.1
2. Click [Add Dept.], fill in department name
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 40 of 125
Figure 4.6.2
3. To revise department name, double click that department, or select department, and
click [Revise Dept.].
4. To delete existing department, select that department, and click [Delete Dept.]
Adding and managing staff information, which is prepared for following add operators and
card holders.
Operation:
1. Click left side tool bar [Hotel layout setting] → [Staff setting]. There are 2 ways of
adding staff, first is manually adding staff one by one, second is loading staff information
through Excel sheet. Manually adding is as below Figure 4.7.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 41 of 125
Figure 4.7.1
1. Click [Add staff], select department and type in staff no. and staff name, also user
can save staff icon, click [Save] to finish settings.
2. To revise staff, double click that staff, or select staff, and click [Revise Staff].
3. To delete existing staff, select that staff, and click [Delete staff].
2. Auto adding staff through Excel sheet, as below Figure 4.7.2
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 42 of 125
Figure 4.7.2
1) Click [Import data from Excel] to show loading page, click one more time to hide
page.
2) Click [Parameter format] to show system Excel sheet loading format, also user can
revise columns of this format according to existing Excel sheet.
3) Click [Open file], select existing Excel sheet, if format is correct and departments
already built, then staff information can be loaded successfully. Otherwise it will give
prompt error.
4) After loading information successfully, click [Write into database], staff list will be
imported into software, and all the staff will be added in left side staff list.
5) To revise loaded staff, double click that staff, or select staff, and click [Revise Staff].
6) To delete staff, select that staff, and click [Delete staff].
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 43 of 125
Add operators for lock software and give them detail rights in order to manage the lock
software effectively. The system has already preset an "admin" operator. The default login
password is null. Admin has the highest operation authority, it can set other operators. Only
admin can login the software at first time running.
Operation:
1. [Roll setting]: [Hotel layout setting] → [Roll setting]. System has 4 roles management in
default, different roles has different management authority. User can add role and set detail
authority according to requirement.
Figure 4.8.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 44 of 125
2. [Operator setting]: [Hotel layout setting] → [Operation setting].
3. Adding operator: click [Add operator], select a staff as an operator and set the login
password, as figure 4.8.2. Click [Save] to finish adding.
Figure 4.8.2
4. Add authority to operators: select an operator, choose one of the 4 roles below to give
operator authority. To check the role rights, click [Rights in detail].
Figure 4.7.3
5. Revise operator authority: to add or cancel operator authorities, select the operator,
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 45 of 125
and check the detail authority item by item in each tab. See below Figure 4.8.4
Figure 4.8.4
6. [Revise operator]: select operator, and click [Revise operator]. System admin can’t be
revised.
7. [Revise password]: select operator, and click [Revise password].
8. [Delete operator]: select operator, and click [Delete operator]. System admin can’t be
deleted.
9. [Clear registration code]: fill in a new registration code to change system authorized
code. After changing authorized code, all the cards need to be re-issued and all the locks
need to be re-programmed.
Operation:
1. Click left side tool bar [Hotel layout setting] → [Elevator controller setting]
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 46 of 125
Figure 4.9.1
2. Adding elevator controller: click [Add elevator controller], type in elevator no., elevator
name, manage password and valid period. Then click [Save] to finish setting. See below
Figure 4.9.2 & 4.9.3
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 47 of 125
Figure 4.9.2
Figure 4.9.3
3. [Revise elevator controller]: double click one elevator controller from the list, or select the
elevator controller and click [Revise elevator controller], revise elevator no., elevator name,
manage password and valid period, then click [Save] to finish setting. See below Figure
4.9.4
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 48 of 125
Figure 4.9.4
4. [Delete elevator controller]: select the elevator controller from the list and click [Delete
elevator controller], confirm to delete elevator controller.
5. [Position]: locating elevator to which building. Select one building from building list, and
click [Position]. When building is selected, click [√] to finish setting.
6. [Issue elevator controller installation card]: click [Issue elevator controller installation
card] to issue card for programming elevator controller.
Operation:
1. Click left side tool bar [Hotel layout setting] → [Parking lot reader setting]. See below
4.10.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 49 of 125
Figure 4.10.1
2. [Add group]: click [Add group], type in group name and select required parking lot
readers, click [Save] to finish setting. See Figure 4.10.2
Figure 4.10.2
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 50 of 125
3. [Revise group]: click [Revise group], revise group name and select required parking lot
readers, click [Save] to finish setting. See Figure 4.10.3
Figure 4.10.3
3. [Delete group]: select the parking lot reader group from the list and click [Delete group],
confirm to delete group.
4. [Deactivate group]: select the parking lot reader group from the list and click [Deactivate
group], to disable this parking lot reader group.
5. [Revise parking lot reader]: select [CarPark] from parking lot reader list, click [Revise
parking lot reader], to revise reader name, mange password and other settings, click [Save]
to finish setting. See below Figure 4.10.4
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 51 of 125
Figure 4.10.4
6. [Parking lot reader available/disable]: select [CarPark] from parking lot reader list, click
[Parking lot reader available] / [Parking lot reader disable] to enable or disable parking lot
reader.
7. [Issue parking lot reader installation card]: click [Issue parking lot reader installation card]
to issue card for programming parking lot reader.
5. Lock Setting
Setting data into lock after hardware installation. The setting operation is divided into two
steps: issue programming cards and then read them to lock.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 52 of 125
Setting lock data includes authorized information, time and room number information. To
set data into lock, using authorized card, clock card and install card. Therefore, the first step
to set data is to issue cards.
(Notice: Confirm encoder and dongle have been connected to computer before
Click left side tool bar [Card management] → [Authorized card], place valid card on
encoder, and click [Issue authorized card]. See Figure 5.1.1
Figure 5.1.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 53 of 125
Click left side tool bar [Card Management] → [Clock Card].
Compensation time: when card is issued, the time of card is fixed, and normally, clock card
can’t read to the lock immediately due to the environment or other reasons. It causes time
error between the lock and the computer time. Therefore the “compensation time” is
needed to avoid time error effectively. When compensation time is set, place valid card on
encoder, and click [Issue clock card]
Notice: Once the card is issued as a clock card, the time written in the card will not
change until you re-issue it. Please be aware this during practical use, re-issue clock
Figure 5.1.2
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 54 of 125
According to different door lock, system has several kinds of installation card: guest room
installation card, building gate installation card, floor gate installation card, public gate
installation card, area installation card, elevator controller and parking lot reader installation
card. The following is the step of issuing guest room installation card.
Figure 5.1.3
1. Click left side tool bar [Hotel layout setting] → [Room setting], see Figure 5.1.3
2. Place a valid card on encoder, select one room, click [Issue room installation card] to
issue card. One card can only issue one room installation card. If multiple installation
cards need to be issued, just “Shift” + click certain rooms, then click [Issue room
installation card], meanwhile, prepare enough valid cards for the issue operation.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 55 of 125
reader installation card is similar to issue room installation card.
1. Read authorized card to the lock. When hearing a "Bi~Bi" sound then remove the
authorized card, blue light is on.
2. Read clock card immediately before the blue light turns off. After hearing a "Bi~Bi~~"
sound it means clock card time has been set to lock successfully.
3. Read authorized card to the lock again. When hearing a "Bi~Bi~~" sound then remove
the authorized card, blue light is on.
4. Read installation card immediately before the blue light turns off. After hearing a
"Bi~Bi~~" sound it means room info has been set to lock successfully.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 56 of 125
Figure 6.1.1
As Figure 6.1.1, the main interface mainly contains: “Help”(upper right), Tool bar(left side),
Home page(middle part) and information column (bottom).
1. After clicking [Help], user can find dongle type, lock type, working sector, system
version and database version such information. Click “Software User Manual” to load user
manual. Click “Door lock fault prompt” to show error prompt table, it shows the error reason
and how to solve when lock fails to open. Click one more time on this page, it will exit.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 57 of 125
Figure 6.1.2
2. Left side Toolbar is the function menu.
3. Information column shows current operator, login time and current time. See Figure
6.1.3
Figure 6.1.3
This section is the daily working operation for reception staff, including guest check-in,
change room and extend staying days.
6.2.1 Check-in
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 58 of 125
The check-in interface is for issuing guest card and check-out. Click left side tool bar
[Check-in Management] → [Check-in], as Figure 6.2.1
Figure 6.2.1
It’s divided into "Single Room Check-in", “Group Check-in” and "Multi-Room Check-in".
“Group Check-in”: Guest check-in several rooms, such as touring group check-in
“Multi-room check-in”: Guest check-in multiple rooms. For example, family check-in with
children, they stay at separated rooms, and parents need to open children’s room, that
means parent’s guest card can also open children’s room.
Click “Single check-in” option, double click one room, select [Check-in new] or
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 59 of 125
[Duplicate card], fill in guest information on “Staying info” and set departure time, then
click [Issue]. See Figure 6.2.1.1-1
Open double lock: clicking this option, guest card can open door even lock is
double locked.
Air-conditioner: clicking this option, guest card can get power for air-conditioner
Write-back function of guest room: clicking this option, guest card can read record
of which room doors this card ever get access to. (Remark: S70 card must be
applied)
Write-back function of public door: clicking this option, guest card can read record
of which public doors this card ever get access to. (Remark: S70 card must be
applied)
Available date within 1 week: clicking this option, user can select which week day
this guest card is available.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 60 of 125
Figure 6.2.1.1-1
It comes to “Issue guest card”, select required suites/public doors/elevator
controller/parking lot reader, then place a valid card on encoder and click [Issue Guest
card]. See Figure 6.2.1.1-2
Figure 6.2.1.1-2
Click “Group check-in” option, selection list will show on right side. Double click several
rooms to add into selection list, then click [Issue Guest card]. The following operation is the
same as single check-in.
For MF1 card type, one guest card can open several rooms when multiple check-in, but
guest card extend sectors must be set in advance.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 61 of 125
Click “Multi-room Check-in” option, selection list will show on right side. The first selected
room is main room, following selected rooms are vice-rooms. Double click several rooms to
add into selection list, on the contrary, double click rooms in selection list to cancel selected
rooms. Activate one guest card extend sector can open 3 more rooms for each guest card,
system has 2 guest card extend sectors, so totally can extend 6 more rooms, that means
one guest card can open 7 rooms at most. After required rooms are selected, click [Issue
Guest card]. See Figure 6.2.1.3. The following operation is the same as single check-in.
Figure 6.2.1.3
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 62 of 125
If guest wants to change room, guest needs to return guest card to reception. Click left side
tool bar [Check-in management] → [Change room]. Place guest card on encoder, and read
card info.
1. Read card: Place guest card on encoder, click [Read], original check-in info will be
read out. See Figure 6.2.3.1.
Figure 6.2.2.1
2. Change room: select another available room, also set public door/elevator/parking lot,
and other parameters. Then click [Issue Guest card], when hearing one “Bi”, issue succeed.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 63 of 125
Figure 6.2.2.1
If guest wants to extend staying days, guest needs to return guest card to reception. Click
left side tool bar [Check-in management] → [Extend staying days]. Place guest card on
encoder, and read card info.
1. Read card: Place guest card on encoder, click [Read], original check-in info will be
read out. See Figure 6.2.3.1.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 64 of 125
Figure 6.2.3.1
2. Revise check-out time: set new check-out day and time, and click [Issue], when
hearing one “Bi”, issue succeed.
This part mainly describes how to manage cards, such as how to issue special card, clear
card information, replace card, and how to use hand terminal etc.
In order to manage the hotel lock more perfectly and systematically, this system needs
several kinds of special cards for management, such as clock card, area card, building
card, gate card, floor card, emergency card, master card, spare card, data card, check-out
card, meeting card, stop card, report lost card, visitor card, power card, authorized card and
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 65 of 125
hand terminal. See below detailed function introduction of various special card.
1. :For programming time into lock, authorized card is needed before reading
clock card. Click [Card management] → [Clock card], fill in “Compensation time”, and click
[Issue clock card]. See Figure 6.3.1.1
(“Compensation time” refers to Section5.1.2)
Figure 6.3.1.1
2. :Open all rooms in certain area.
1. Select area, user can not select more than 3 discontinuous areas. But after click
“Open more areas” on right side, user can select 255 continuous areas at most.
2. Select required public doors/elevator controller/parking lot reader.
3. Set valid time, start time and end time.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 66 of 125
4. Set valid period for each day, it gives 2 valid periods, which is more flexible.
5. Set other parameters
6. After finish all settings, click [Issue Area card]
Figure 6.3.1.2
3. :Open all rooms and building gates in certain building. Operation steps are
similar to issue area card
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 67 of 125
Figure 6.3.1.3
4. :Open all the building gate locks in certain building. Operation steps are
similar to issue area card.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 68 of 125
Figure 6.3.1.4
5. :Open all rooms and floor gates in certain floor. Operation steps are similar to
issue area card.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 69 of 125
Figure 6.3.1.5
6. :It can open all doors and keep it in a passage mode. Also it can make
doors give alarm sounds after alarm parameter settings. In case of emergency (such as
fire), locks can be set to passage mode by emergency card. Later after the emergency,
locks can be set back to lock mode by emergency card or any other valid access card.
1. Select required public doors and parking lot reader, and set other parameters.
2. Set alarm voice by “Sound length of the unlocking alarm”, if it’s set to “10”, that means
lock will give alarm voice 10 times after unlocking by emergency card; if it’s set to “0”, that it
will not give alarm. If “Stop latch alarm” option is selected, alarm will be stop after turning
handle.
3. After finish all the settings, click [Issue Emergency card].
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 70 of 125
Figure 6.3.1.6
7. :Open all the doors in the hotel. Operation steps are similar to issue
emergency card.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 71 of 125
Figure 6.3.1.7
8. :Issue temporary guest card with spare card. Issue spare card in advance
and keep it for spare use. Firstly read spare card to the lock, then read a blank card, this
blank card will become to a temporary guest card. Each lock only can make one temporary
guest card. New temporary guest card will cover old one. After reading correct guest card to
lock, temporary guest cards will be canceled.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 72 of 125
Figure 6.3.1.8
9. :It’s used for activating data receive mode. Read data card to the lock firstly,
blue light is on, then read information card/record card or hand terminal to lock before it
turns off. LED will flash in red and blue, after hearing a “Bi” sound, receiving data
successfully. Then place information card or record card on encoder, or connect hand
terminal to computer, to read record in software system. Please refer to Data Receiving
Card to see detail operations.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 73 of 125
Figure 6.3.1.9
10. :Once read the check-out card to the lock, all current guest cards will be
invalided. Check-out card must be read after authorized card or other access cards (such
floor card, master card).
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 74 of 125
Figure 6.3.1.10
11. :Meeting card is used for setting a lock to be passage mode, for meeting
purpose. Read it again will go back to lock mode.
1. Choose meeting card applied range, it can be areas, buildings, floors and rooms
(max 7 rooms, determined on guest card extend sector).
2. Set parameters as area card/building card/floor card/room card.
3. Click [Issue meeting card] after finish all the settings.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 75 of 125
Figure 6.3.1.11
12. :Stop the lock in case of emergency or other special case, and keep other
access cards out of use except emergency card and master card. Read authorized card
first and then read stop card, lock will become stop mode. Read authorized card and stop
card again will go back to lock mode.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 76 of 125
Figure 6.3.1.12
13. :It is divided into 3 types: report lost card, cancel report lost card and
clear blacklist.
Report lost card: used to cancel lost card, read authorized card first then read report lost
card, the lost card ID will be in blacklist of the lock.
Cancel report lost card: to cancel lost card ID in blacklist of the lock, and the lost card will
become valid again. The same as report lost card, authorized card is needed before read
cancel report lost card.
Clear blacklist: to clear all lost card ID in blacklist, and all the lost cards will become valid
again.
Notice: report lost authorized card that is replace authorized card. “Replace” please
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 77 of 125
1. If lost card ID is marked down in advance, fill in lost card ID directly
2. If lost card ID is not found, user can search in record
3. Select “report lost” or “cancel report lost”
4. Click [Issue report lost card]
Figure 6.3.1.13
14. :For visiting use only, it can get access to gate locks, elevators or other
public doors if it’s needed, but cannot open any room locks. Reception can type in visitor
identity information, set other parameters, and click [Issue visitor card].
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 78 of 125
Figure 6.3.1.14
15. :used for getting power in energy switch during hotel decoration. Select
required areas/buildings/floors/rooms/public doors, and click [Issue power card].
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 79 of 125
Figure 6.3.1.15
16. :Authorized card has the highest authorities to manage all the
management cards, such as clock card, installation card, report lost card, check-out card
etc. Supplier will provide unique authorized code to each hotel, to ensure hotellock system
using security.
To re-authorize the lock, user can use old authorized card to guide new authorized card, or
turn mechanical key to force-authorized and read new authorized card.
“Replace all the cards of this series”: with clicking this option, new authorized card will have
a new replace code, then all the cards issued before current time will be invalid, so it’s used
for cancelling all the current cards.
Notice: User is suggested to issue a new authorized card WITHOUT “Replace all the
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 80 of 125
Figure 6.3.1.16
Connect hand terminal to computer to set basic parameters, such as work sector, time,
loading room information, language and password etc. Detailed operation please refers to
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 81 of 125
Figure 6.3.1.17
18. Check-Out:Clear card information, guest card will be checked-out automatically.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 82 of 125
Figure 6.3.1.18
Operation:
Click left side tool bar [Clear]
1. Manually clear card info: place card on encoder, card info will be read automatically.
Click [Clear] to clear card info, when hearing one “bi” sound, card info will be deleted
successfully, and it will show “Blank card”.
2. Automatically clear card info: place card on encoder, card info will be read
automatically. Click “Auto clear” option, then card info will be deleted automatically
without inquiry.
3. Detailed info: user can check card info and card record in database.
Notice: In detailed info, there are 2 columns, left side is the information written in
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 83 of 125
card; right side is the information recorded in database. Sometimes there may be
Check check-in record, for better hotel management. User can check which rooms are
occupied, also check the room number, card holder, check-in time, staying days etc. Click
[Print] to show different kinds of check-in report, see Figure 6.4.1. User can save or print
out report when necessary.
Figure 6.4.1
1. Check-in record
2. Check-in record and card parameter
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 84 of 125
3. Current staying status
4. Specified check-in record: check check-in record in specified days
5. Room status: when room is occupied, there’s a “ ” mark. It’s convenient for financial
accounting.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 85 of 125
It’s used to check card holder records in software system, which is convenient for the
management. See Figure 6.4.2. User can save or print out report when necessary.
Figure 6.4.2
It’s used to check card issuing records in software system, which is convenient for the
management. See Figure 6.4.3
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 86 of 125
Figure 6.4.3
1. Search in specific period: choose specific period, to narrow search range.
2. Search in card holder: search issuing record through card holder
3. Search in card ID: place card on encoder, select “card ID” option, click , to search
all this card issuing record.
4. Search in card type: select card type, to narrow search range.
5. Check card info in right side information column.
6. Printing report: user can save or print out report when necessary.
Use data card to activate data receiving mode, then read information card/record card or
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 87 of 125
hand terminal to receive data from the lock. When finish receiving data, then read it in
software “Open record”.
Information card and record card introduction please refers to Data Receiving Card
Figure 6.4.4.1
Operation:
1. Click left side tool bar [Record search] → [Open record].
2. Read open record
1) Read open record through record card. Place record card on encoder, click “Card”
option, then click [Read record], record will be read out in few seconds. If reading 1000
records (3 record cards), that cards must be read in order. For example, after reading
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 88 of 125
no.1 record card, a tip will be showed as below Figure 6.4.4.2. Click “Confirm” after place
no.2 record card. The following operation is the same as no.1 record card.
Figure 6.4.4.2
2) Read open record through hand terminal. There are 2 types hand terminal, Model
HDT-3000 use “COM” port cable; Model L6000 use “USB” cable.
A. Model HDT-3000: click “COM”, and select correct com number, choose correct
“room no.”, then click [Read record], open record will be read out in few
seconds.
B. Model L6000: click “USB”, select correct “room no.”, then click [Read record],
open record will be read out in few seconds.
3. Search open record
Search open record through time period, Card ID, Card holder, Open way, Double-lock
status, Record type.
4. Print open record. User can print open record when it’s needed.
Notice: Open record will be cleared after exiting software, user can save or print
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 89 of 125
User can find check-out without card record. In some cases, guest lost guest card when
they check-out, so reception has to check-out this room without card. From here, user can
check back the record.
Figure 6.4.5
default replace code “2010-01-01”. Once some of management cards get lost, user can
replace that card type, and replace code will change to current time, lock will only accept
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 90 of 125
the cards with current replace code, in order to cancel lost cards. Sometimes user read
replaced card to lock, but fail to open, for finding the reason, user can check replace code
here.
Figure 6.4.6
Operation:
1. Click left side tool bar [Record Search] → [Card type replacement record]
2. Search old replace code and new replace code in different option, such as time period
and card type.
3. User can save or print records if it’s needed.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 91 of 125
When system does interface with other PMS system, PMS send commands to hotellock
system to issue cards, then user can check commands record here.
Figure 6.4.7
This system has breakfast ticket function, so that user can check related record here. It has
3 types of record:
[Breakfast record], see Figure 6.4.8.1
[Breakfast ticket purchase record], see Figure 6.4.8.2
[Breakfast ticket used record], see Figure 6.4.8.3
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 92 of 125
Figure 6.4.8.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 93 of 125
Figure 6.4.8.2
Figure 6.4.8.3
Delete cached data of the system, such as check-in record, issuing record etc, to speed up
system running.
Operation:
1. Click left side tool bar [System maintenance] →[Delete historical data]
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 94 of 125
Figure 6.5.1
2. Select required delete date, then cached data before this date will be deleted. Only
keep 3 months data is suggested.
3. Click [Delete] to confirm delete data, click [Exit] to cancle.
When a card is lost and card ID not found, in order to guarantee the hotel’s security, user
must cancel the lost card and replace a new one.
The differences between replace card and report lost card is: software system can only
save at most 30 report lost card ID, if storage is over 30 numbers, the first lost card will be
available again. It may cause a risk to the hotel. On the contrary, when using the replace
card to report lost, the lost card will be invalid permanently. Replace function most apply to
management cards (Authorized card/master card), and it will cancel all the cards of this
card type.
Notice: Card ID and card code are two different things. Card ID is the card identifying
number and each card’s ID is different, also card ID can’t be changed. Card code is related
to the card type, each card type has its own card code. When the card code is the same or
after lock’s replace code, lock will allow its access.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 95 of 125
Operation:
1. Click left side tool bar [System maintenance] →[Card replacement]
Figure 6.5.2
2. Select required replace card type, and replacement time. Replacement time is current
time in default, also user can select other replace time, actually this will be the new
replace code. Then click [Issue] to issue replace card.
3. Read authorized card to the lock first, then read replace card. All the locks in this floor
must do this replaced operation. If replace card type is floor card for example, then all
the floor cards will be invalid.
4. Issue new floor cards.
To be reminded, report lost authorized card means replace authorized card, after
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 96 of 125
Write-back record means, the card with write-back record function, can read record of
which room doors this card ever get access to. (Remark: S70 card must be applied). And
write-back record is read on this page.
Figure 6.5.3
Lock information includes lock time, room number, work sector, firmware version, double
lock status, report lost card ID, replace code of all card types, and other parameters.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 97 of 125
Operation:
Click left side tool bar [System maintenance] → [Lock info]
1. Read lock info through information card. Place information card on encoder, click
“Card” option, then click [Read], lock info will be read out in few seconds.
2) Read lock info through hand terminal. There are 2 types hand terminal, Model HDT-
3000 use “COM” port cable; Model L6000 use “USB” cable.
1) Model HDT-3000: click “COM”, and select correct com number, choose correct
“room no.”, then click [Read], lock info will be read out in few seconds.
2) Model L6000: click “USB”, select correct “room no.”, then click [Read], lock info will
be read out in few seconds.
3) Print open record. User can print or save open record when it’s needed.
Notice: Lock info will be cleared after exiting software, user can save or print record
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 98 of 125
Figure 6.5.4
When system shows below error message during read or write card, that means card data
verification error. This system has repair function to fix this kind of error.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 99 of 125
Figure 6.5.5.1
Click [System maintenance] → [Repair problem card]
Figure 6.5.5.2
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 100 of 125
When card fail to open lock, lock will give prompt light, different prompt light stands for
different error. From the prompt light, user can check the error reason and solution from this
fault prompt table.
Figure 6.5.6
Update registration code to extend the valid period of software.
Operation:
1. Click [System maintenance] → [Registration code extension]
2. Fill in new registration code, then click [Save]. System will exit automatically. New
registration code will be activated on next login.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 101 of 125
Figure 6.5.7.1
Figure 6.5.7.2
3. “Clear registration code” and “Registration code extension”
Each hotel has an unique authorized code. And registration code means authorized
code with different expired time, so authorized code can have various registration
codes when expired time is different. Clear registration code is to change authorized
code. Normally it’s not necessary to change authorized code unless some special
situations.
1) “Clear registration code” means change authorized code. After changing authorized
code, all the cards need to be re-issued, and all the locks need to be re-
programmed.
2) “Registration code extension” means not changing authorized code, just extend the
expired time of registration code, no need to re-issue cards and re-program locks.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 102 of 125
Data Backup is to backup all the current hotel management system data as a file and save
it in the computer. User can keep the backup file to recover system data in case of system
breakdown.
Click left side tool bar [System maintenance] → [System backup], choose a saving location,
and save backup file.
Figure 6.5.8
Notice: Lite version has 2 backup file formats, “dbac” & “dbbk”; Std version backup
file format is “dbbk”. When user needs to change Lite version to Std version, backup
Click left side tool bar [System maintenance] → [System recovery], choose saved backup
file to restore. Only backup file with the same registration code can be restored.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 103 of 125
Figure 6.5.9
7. Hand terminal
1. Hand terminal front view
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 104 of 125
2. Hand terminal back view
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 105 of 125
3. Hand terminal cable
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 106 of 125
1) MINI USB connector: MINI USB connector is connected to hand terminal side
2) USB connector :USB connector is connected to :computer side.
Notice: this cable can be used for battery charging and data transmission.
4. Menu
Hand terminal is powered on by pressing the power button for 3 seconds. Press “OK”
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 107 of 125
button to enter password page. The menu with 9 functions will appear if password is
correct.
1) [PC LINK]: after connecting hand terminal to the software in the PC, the time, sectors,
parameter of installation card and room information in hand terminal can be read and
set in the software.
2) [Clock card]: the real-time set on the hand terminal can be used to set the correct time
on the lock, authorized card is needed before reading clock card.
3) [Installation card]: there are 4 items in “installation card” menu, ROOM, ROOM&TIME,
PUBLIC ROOM and PUBLIC ROOM&TIME.
Download the room information to the hand terminal from management software, and
then issue “installation card” of correct room information to each lock.
4) [Open record]: There are two parts in record menu, “Input record” and “Check record”.
A. Input record: choose the path to save record. If selecting “Read 1000 records by
card”, the record in the lock will be divided into three parts which will be read by
hand terminal in turns. If selecting “read 200 records by card”, the 200 record on the
lock will be transmitted to hand terminal at a time. If selecting “Read lock info”, lock
operating successfully and making communication with PC, record can be checked
on the software system.
B. Check record: select “check record” to check whether the record is complete and
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 108 of 125
correct. “Rec complete” or “Rec incomplete” will be prompted for each room (record
location).
5) [Set password]: current password will be showed on the screen. It can be revised once
inputting a new 6-digits password.
6) [Set date& time]: user can update the time manually without connecting to computer.
7) [Stop lock]: this function is used for stopping lock temporarily if it’s required. Read
authorized card to the lock first, and then hand terminal, all cards will be out of use
except Emergency card and Master card. Repeat the above operation can cancel the
stop mode. This function is workable for all types of hotel lock which is set by our
management software system.
8) [Check-out card]: this function is used for checking out. Read authorized card or other
access cards to the lock first, and then hand terminal, guest card will be out of use. This
function is workable for all types of hotel lock which is set by our management software
system.
9) [Power off]: select “Power off” and press “OK” to turn off hand terminal.
1. Basic setting
Some basic settings of hand terminal should be set before use.
1) Build the layout of hotel in software system
2) Connect hand terminal to computer through USB cable. Enter lock software → [Card
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 109 of 125
management] → [Hand terminal], choose connecting port “USB” or “COM” and click
“Initialize the hand terminal”. Click “Basic info setting” for setting authorized code,
version, time and sectors into hand terminal. Click “Export room info” to load hotel room
info into hand terminal.
3) User can do other settings, such as [Set password], [Set Language], [Set parameter of
installation card], etc.
Figure 7.2.1
Notice: When setting installation card in hand terminal, room number should be
selected first. The room number must be less than 6 characters. Hand terminal can
2. Set time into lock
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 110 of 125
1) Set hand terminal to be time card
Run hand terminal, input password and enter into main menu, select “time card” or
press keypad “2” to enter time setting page. Press “OK”, it will give “Bi Bi” sounds, and
“set time ok” showed on the screen, which means time card is set successfully.
2) Set hand terminal to lock
Under this clock card mode, read authorized card first, then read the sensor area of
hand terminal to lock, to update lock time. When hearing “Bi Bi” sounds, means setting
successfully.
Notice: Setting operation is the same as setting clock card. Authorized card is
3. Set room information into lock
1) Set hand terminal to be installation card
Run hand terminal, input password and enter into main menu, select “Install card” or
press keypad “3” to enter install card setting page. Select “Room” and input room name
or room ID then press “OK”, it will show room detail information. Press “OK” again to
confirm setting to be installation card. It will give “Bi Bi” sounds, and “set room ok”
showed on the screen, which means installation card is set successfully.
2) Set hand terminal to lock
Under this installation card mode, read authorized card first, then read the sensor area
of hand terminal to lock, to set room info into lock. When hearing “Bi Bi” sounds, means
setting successfully.
Notice: Setting operation is the same as setting installation card. Authorized card is
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 111 of 125
4. Receive data from lock
Run hand terminal, input password and enter into main menu, select “Record” or press
keypad “4” to enter open record page.
1) [Input record]
2) Choose [Read 1000 by card], [Read 200 by card] or [Read Lock info], press “OK” to
confirm. Remark: [Read by IR] is not available.
3) Press “Up” or “Down” button to select record saving location, press “OK” to confirm
4) Screen shows “Wait for read…”, hand terminal is on receiving mode.
5) Read data card to the lock, one “Bi” sound and blue LED is on, then keep hand
terminal back side sensor area close to lock before LED turns off.
6) LED flashes in blue and red, when hearing one “Bi” sound, finish receiving.
7) Press “OK” on hand terminal, indicator light will flash in blue, means saving data
8) After one “Bi” sound, screen will show “Read complete”.
If reading 1000 record, screen will show “Read part 1 ok”. Then user needs to repeat
reading steps twice, until get the “Read complete” message.
Notice:
Hand terminal has 300 location memories to save open record, that means it can
If it’s interrupted during receiving data, user should receive data again while LED
stop flashing.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 112 of 125
5. Read open record and lock info in software system
1) Read open record
A. Connect hand terminal to computer, and select [PC link] in hand terminal
B. Enter software system, click [Record search] → [Open record], select “USB” port
and required “room no.”(saving location), click [Read record]. Open record will be
loaded in few seconds.
Figure 7.2.5.1
2) Read lock info
Click [System maintenance] → [Lock info], select “USB” port and required “room
no.”(saving location), click [Read]. Lock info will be loaded in few seconds.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 113 of 125
Figure 7.2.5.2
Notice: Open record and lock info will be cleared when software exit. User can save or print
record if it’s needed.
6. Read and print room info from hand terminal
User can read and print out room information from hand terminal
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 114 of 125
Figure 7.2.6.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 115 of 125
Figure 7.2.6.2
8. Breakfast ticket
For better hotel management, this system has a new function of breakfast ticket, hotel can
have better arrange for breakfast food, avoiding short supply or over waste.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 116 of 125
Set breakfast ticket function in system parameter at first beginning.
1. Click [Hotel layout setting] → [System parameter], click “Yes” option for [Use breakfast
ticket function], to activate this function.
2. Set limited using time for each day
3. Select “Usable even expired”, that means breakfast ticket still available even guest
card is expired.
4. Click [Save] to finish breakfast ticket parameter setting.
Figure 8.1.1
1.Buy breakfast ticket when check-in.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 117 of 125
1) Click [Check-in management] → [Check-in], double click one available room, fill in
guest information and stay days, then go for issuing guest card.
Figure 8.2.1.1
2) Buying breakfast ticket page will show directly. Select required quantities and
dates, then click [Buy]. If it’s no necessary to buy breakfast ticket, click [Exit].
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 118 of 125
Figure 8.2.1.2
2.Buy breakfast ticket after check-in. Click main menu [Buy Breakfast ticket].
Figure 8.2.2.1
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 119 of 125
When installing Standard version software, a breakfast ticket system will be installed
automatically.
1. Enter breakfast ticket system, click [Read card] to show ticket information.
Figure 8.3.1
2. Click [Use breakfast ticket], to deduct one ticket.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 120 of 125
Figure 8.3.2
3. Click [Use record], to check using record.
Figure 8.3.3
4. [Auto read card] and [Auto deduct] is optional.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 121 of 125
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 122 of 125
10. FAQ
10.1 Registration code format error
When fill in registration code, letter “O” and digital “0” may be mixed up easily. The
registration code should be consisted of digits (from 0 to 9) and letters (from A to F).
Therefore, letter “O” will never exist in registration code.
10.2 Fail to connect database
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 123 of 125
If this error occurs when login system, check the database whether it’s installed properly.
On the other hand, check the “ini” setting.
10.3 Fail to locate dongle
Not insert dongle or dongle damaged.
10.4 Dongle and software not match
1. Insert incorrect dongle. For example, inserting Lite version dongle, but running
Standard version software
2. Insert 2 types dongle
10.5 Guest card can not open door
It happens probably due to incorrect lock time or incorrect room number. Re-program the
lock with correct information. Especially for the time setting, user should manage to reduce
time error, read clock card immediately once it’s issued or set compensation time. Hand
terminal programming is most suggested.
10.6 New guest card can not open after read check-out card
When a room is check-out with check-out card, but the new check-in guest card follows
previous check-in start time, so door lock will not accept new guest card. Before issue new
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 124 of 125
guest card, make sure the room is available room.
10.7 Operator forget password
1. General operator forget password. Admin or the operator which has authority of revising
password can clear old password, and change a new password
2. Admin forget password. The only way to clear Admin password is using registration
code.
10.8 Forget hand terminal password
When enter incorrect password over 4 times, hand terminal will enter [PC link] menu
directly. User can connect hand terminal to computer, and revise password in software
system.
10.9 No response when reading hand terminal to lock
distance is close enough. If it’s still no response, please check hand terminal authorized
data is the same as system and door lock.
10.10 Hand terminal automatically shut down
There are 2 possibilities:
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018
力维3酒店门锁管理系统使用手册 Page 125 of 125
1. Automatic shutdown due to long time no operation, to save power.
2. Automatic shutdown when low power, charge power immediately.
file://C:\Users\user\AppData\Local\Temp\~hhEA96.htm 8/4/2018