Summer Training Project Report: "Employee Retention" at "Halonix Technologies LTD., Haridwar"
Summer Training Project Report: "Employee Retention" at "Halonix Technologies LTD., Haridwar"
ON
“EMPLOYEE RETENTION”
SUBMITTED TO:
XXXXXXX XXXXXXXX
Welfare Officer
SUBMITTED BY:
XYZ
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AMS UNISON UNIVERSITY, DELHI
ACKNOWLEDGEMENT
I wish to acknowledge my deep sense of gratitude towards Ms. Gurujit Kaur (HR Executive) &
Ms. Deepanwita Gosh (Welfare Officer), Halonix , Haridwar for giving me an opportunity to
work in their esteemed organization and for the help they provided wherever it was needed by
me throughout the work.
I would like to express my immense thanks to my project guide for showing keen interest in the
project and guiding me from time to time.
I am also grateful to staff members of the company for their individual guidance and willing
cooperation throughout my report.
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EXECUTIVE SUMMARY
Representative maintenance is critical; in all cases, it is silly to enable great individuals to leave
your organisation. When they leave, they take with them protected innovation, connections,
speculations (in both time and cash), an incidental representative or two, and a piece of your
future. Representative Retention Strategies enables organisations to give compelling worker
correspondence to enhance responsibility and improve workforce bolster for key corporate
activities.
At first representative maintenance managed for the most part with worker cleanliness factors:
fundamentally pay and advantages. It's before long turned out to be evident that maintain
representative maintenance required a more all encompassing methodology that managed
workers higher needs, for example, acknowledgment, regard, and self satisfaction.
To hold representatives, you should pick the correct apparatuses to accomplish your objectives.
For example, pay plans, benefits designs, crèches, rewards, 360 evaluations and preparing and so
forth.
The maintenance work ought serve the organization as well as fulfill the representatives.
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Table of Content
Chapter
No. Contents Page No.
Finding
Chapter V
Conclusion
Recommendation
Bibliography
Annexure
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CHAPTER - I
ABOUT COMPANY
Halonix Technologies is among India's quickest developing private and institutional lighting
company. Set up more than 2 decades back as an Indo-Japanese joint wander,
Halonix has made the effective progress from being a to a great extent private mark business to a
gainful marked business.
The accomplishment of Halonix has been based on the back of its unparalleled capacity to create,
test and send lighting arrangements applicable and appropriate for Indian conditions. Because of
its sharp spotlight on development and quality control, the brand is generally acknowledged the
whole way across India by shoppers and exchange alike.
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limits to grow better arrangements over the range of home and business lighting.
It has an exceedingly qualified specialized group that gives thorough lighting arrangements
including necessity evaluation, lighting outlines and vitality and payback estimations.
Its committed and extending deals group has sent industry best practices to create solid
associations with exchange and expansive establishments.
The broadened Halonix group of wholesalers and merchants the nation over guarantee
incredible administration bolster and convenient conveyance according to the necessities of the
clients.
Halonix offers only tested reliable product which conforms all safety, reliability and performance
criteria:
Safety: - Conform Indian IS and International IEC Standard Surge Tests as per Indian Voltage
Conditions
Reliability:-Conform Low Voltage, High Voltage, High Temperature – High Humidity, Low
Temperature, Switching Tests
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Photometric Test–Goniophotometer
Our Vision: They vision to rise as the head lighting player offering complete lighting
arrangements before the finish of year 2010 through our dedication towards unswerving quality
and high administration benchmarks and no more aggressive costs.
Our Values: Halonix Limited (Formerly known as Phoenix Lamps Limited) are resolved to
offer dependable and subjective items to our worldwide customers. Dynamic support of the
workers is urged by the administration to acquire ceaseless developments and act of
spontaneities in the item extend and in this way accomplish customer charm. Wherein the riches
made isn't only for the organization however reliably for the investors also.
CFL (Retrofit)
Key features:
In-manufactured balance unit for start and can be fitted into a current globule holder for
utilization of light
All retrofit lights are accessible in cool sunlight (6500K) and warm white light (2700K) shading
temperatures
Eco cordial
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Gleam free moment begin
CFL (Non-Retrofit)
Key Features:
Requires outer installation or stabilizer unit for start and use of light
Accessible in cool sunshine (6500K), sunlight (4000K), warm white light (2700K) shading
temperatures. They are reasonable for high/low voltage and dimmable applications in
conjunction with electronic control adapt.
4 stick lights for activity in battery-fueled, sun based controlled and mains-controlled
establishments with electronic riggings
Finds wide application in business lighting and furthermore utilized as a part of family units.
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Products of Halonix
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CHAPTER - II
Literature Review
Employee Retention is one of the vital administration points for good reasons. It is affecting
managers every day. The no. of qualified candidates accessible for empty position is at present in
decrease and bosses are thinking that it’s hard to hire new workers and to keep representative
over long-run.
Initially started to show up with normality on the business scene in 1970's and mid 1980's. A mid
the end and mid 1990's, the perfect example of the connection amongst boss and representative
had been an announcement of the norm. "You come work for me, complete a great job thus long
as monetary conditions permit, I will keep on employing you".
On the off chance that they changed employments, it was normally a noteworthy vocation and
life choice and somebody who rolled out numerous and visit occupations improvements was
viewed as fairly strange.
Business representative relationship, a worker leaving his or her activity deliberately was viewed
as a deviation, something that shouldn't generally have happened. After all the substance of "the
present state of affairs" is only that little or nothing should change in the relationship and leaving
was a major change.
Maintenance has developed as the focal point of much time and consideration as of late,
especially as a piece of ability administration program, thus much is thought about it has the HR
specialist who endeavors to coordinate it into an ability program may become baffled by the
gigantic volume of research about it.
Employee Retention is something other than keeping on work. It is likewise about supporting
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workers, essentially by upgrading their activity fulfillment. Occupation fulfillment, thus, can
build profitability and keep worker stimulated and spurred to put forth a valiant effort.
Occupation fulfillments can satisfactory representative who stay with their present manager and
endeavor to perform at or above desires and gauges. Usually connected to resolve and to
association profitability.
Worker maintenance matters as authoritative issues, for example, preparing time and venture;
lost information; shaky representatives and an exorbitant competitor seek are included.
Consequently neglecting to hold a key worker is an exorbitant recommendation for an
association. Different assessments recommend that losing a center administrator in many
associations costs up to five times of his pay. Savvy bosses dependably understand the
significance of holding the best ability. Holding ability has never been so essential in the Indian
situation; nonetheless, things have change late years. In conspicuous Indian metros at any rate,
there is no lack of chances for the best in the business, or notwithstanding for the second or the
third best. Maintenance of key workers and treating steady loss inconveniences has never been
so critical to organizations.
Actually, a few reports propose that steady loss levels in IT organizations are as high as 40 for
every penny. The main way out is to create proper maintenance systems. In spite of the fact that
BPO industry shoots ahead at 40 to 50 for every penny a year, it is currently losing 35 to 40 for
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each penny of its 350,000-odd workers also. In India there are couple of parts where the
weakening level is considerably bigger contrasted with different divisions .For instance: IT
segment and BPO. Whereas there are associations like Air India, HAL, DRDO, and BARC
where the steady loss is almost 5% or not as much as that.
The test of keeping representatives: Its changing face has baffled supervisors and entrepreneurs
alike. How would you deal with this test? How would you fabricate a working environment that
representatives need to stay with … and untouchables need to be employed into? Effective
directors and entrepreneurs pose these and different inquiries on the grounds that—basically—
worker maintenance matters:
• Recruiting representatives devours a lot of time and exertion, a lot of it pointless. You're
by all account not the only one out there competing for qualified workers, and occupation
searchers settle on choices in light of more than the whole of compensation and advantages.
• Bringing workers up to speed takes considerably additional time. What's more, when
you're short-staffed, you regularly need to invest additional energy to complete the work
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The Three R’s of Employee Retention
To keep representatives and keep fulfillment high, you have to execute every one of the three R's
of worker maintenance: regard, acknowledgment, and prizes.
3) Rewards are the additional advantages you offer past the essentials of regard and
acknowledgment that make it worth individuals' while to buckle down, to mind, to go past the
honorable obligation. While rewards speak to the littlest part of the maintenance condition, they
are as yet a vital one. You decide the exact strategies you actualize the three R's, yet all in all,
regard ought to be the biggest part of your endeavors. Without it, acknowledgment and prizes
appear to be empty and have little impact—or they have negative impacts. The enchantment really
is in the blend of the three.
When you execute the "three R's" approach, you will decrease turnover and appreciate the
accompanying:
• Increased efficiency
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• Reduced non-attendance
• Improved benefits
The initial step to enhance your representative maintenance is to comprehend why workers remain
with their present manager. Many "specialists" harp on the reasons representatives leave, which
isn't as critical or uncovering as the reasons they remain. Organizations have attempted various
projects and liven to clutch great representatives. Notwithstanding, considers demonstrate that
these endeavors are insufficient to hold great workers when the help that is expected to make work
progress isn't completely adequate.
KEI's Employee Retention Wheel:- These are really what give workers a reliable purpose behind
saying "no way" when enticed with a "sweeter offer." After long periods of study and experience,
Kei's has decided, and introduced in the Retention Wheel, what factors do have the best effect on
keeping representatives. Kei's has utilized this data to give managers the instruments to meet the
center needs that keep representatives effective at their occupations, accordingly lessening the high
expenses related with undesirable worker turnover.
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Using the Wheel to Improve Employee Retention:
(1)Employers ought to have a procedure to have correct individuals in any case on the off chance
that they need to hold the great representatives.
(2)Retention procedures should straightforwardly bolster the reasons that effective, fulfilled
representatives remain.
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REASON FOR EMPLOYEE TO COME TO THE ORGANISATION?
• Salary
• Job Security
• Benefits
• Location
• Nature of Work
• Personal/Family Time.
Have a review among representatives to discover the purposes behind steady loss. On the off
chance that conceivable, have post employment surveys to know the purposes behind
acquiescence’s. On the off chance that a key worker leaves, it ought to be taken up on a need
premise and the senior administration should meet the representative to talk about his purposes
behind leaving and assess whether his issues bear justify and whether they can be settled.
However, it is difficult to scrap issues absolutely; there are sure routes by which administration
can handle weakening. Since the each association is novel, these organizations need to create
imaginative approaches to handle their issues. HR branch of organizations must address these
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issues, and alongside the administration need to develop techniques to hold representatives at all
levels.
At the office:-
A representative's work must be imparted to him plainly and altogether. The points of interest of
the activity, its significance, the manner in which it ought to be done, most extreme time that can
be dispensed to finish it and so forth., must be clarified. On the off chance that there are changes
to any of these, let the representative know at the most punctual
• Give the workers fundamental devices, time and preparing. The worker must have the devices,
time and preparing important to carry out their activity well - or they will move to a business who
gives them.
• Have a man to converse with every representative at customary interAMS. Tune in and take care
of representative objections and issues, however much as could reasonably be expected. Decency
and fair-minded treatment by seniors is vital. Help representatives oversee pressure, both at work
and if conceivable, off work as well. Give them unique concessions, when in require. Treat the
representatives well &provide poise of occupation.
•The nature of the supervision a representative gets is basic to worker maintenance. Visit
representative protestations emerge on this issue.
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•Provide the representatives a calm workplace. Individuals need to make the most of their work.
Influence work and work to put chipper and sensational as could be allowed.
•Make beyond any doubt that representatives realize that their work is imperative for the
association. Feeling esteemed by their manager is critical to high representative inspiration and
confidence. Perceive their qualities and help them to enhance those they need.
•Employees must feel compensated, perceived and acknowledged. Giving periodical bring up in
pay or position holds staff.
•Offer great vocation development prospects. Urge and prep representatives to take-up higher
positions/openings. On the off chance that they don't get open door for development inside the
association, they will search somewhere else for it.
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WAYS TO RETAIN YOUR EMPLOYEE
Holding key work force is basic to long haul achievement of an association. A Retention Strategy
has turned out to be fundamental if your association is to be gainful after some time and can turn
into a critical piece of your procuring technique by pulling in the best applicants who know about
your reputation for administering to workers. Indeed, a few organizations don't need to select on
the grounds that they get such huge numbers of qualified spontaneous entries because of their
history of magnificence in worker maintenance.
1. Treat your representatives like you treat your most profitable customers.
2. Get your representatives to "begin to look all starry eyed at" your association.
4. Maintenance is significantly more compelling when you put the opportune individual into the
correct activity. Know the activity! Know the representative and their inspirations.
5. Cash is vital yet it isn't the main reason individuals remain with an association.
10. Know the patterns in advantage bundles. Do your best to offer the ones your representatives
require.
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10 Factors That Affect Employee Retention
Most directors comprehend the significance of worker maintenance and its effect on the general
wellbeing and imperativeness of an association. The significance of holding top authoritative
ability will just increment over the coming a very long time as the gigantic accomplice of people
born after WW2 start to achieve retirement age making it simple for more youthful workers to find
work. In a past article we recognized some valuable tips to help enhance representative
maintenance in your association. Given the significance of representative maintenance, we have
gathered another rundown of 10 critical variables that can influence worker maintenance in your
association.
• Beware of burnout
• Management must set aside the opportunity to become more acquainted with colleagues
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Objective of the study
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CHAPTER - III
Research methodology
Sample size - 50
Research is a procedure of steps used to gather and break down data to expand our
comprehension of a theme or issue. It comprises of three stages: Pose an inquiry, gather
information to answer the inquiry, and present a response to the inquiry.
As per me inquire about is the procedure of deliberate and top to bottom examination or scan for
a specific theme, subject or zone of examination
Strategy is the precise, hypothetical investigation of the strategies connected to a field of study. It
includes the hypothetical examination of the group of techniques and standards related with a
branch of learning.
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Research design
An examination configuration is absolutely and just the edge work get ready for an investigation
that aides the accumulation and examination of information. In this examination the analyst has
embraced unmistakable research plan.
It includes surveys and fact finding enquires of different kinds. It simply describes something such
as a demographic of employees. It deals with description of the state of offers as it is and the
researchers have no influence on the respondents.
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Data collection
Data collection is one of the most important aspects of research. For the success of any project
accurate data is very important and necessary. The information collected through research
methodology must be accurate and relevant.
Primary data
Secondary data
Sources of data
Data collection is the process of gathering and measuring information on targeted variables
in an established systematic way, which then enables one to answer relevant questions and
evaluate outcome.
The data collection component of research is common to all fields of study
including physical and social sciences, humanities and business. It help us to collect the
main points as gathered information.
Primary Data
Primary data collected by the researcher hAMSelf/herself. This is data that has never been gathered
before, whether in a particular way, or at a certain period of time. This can be an extremely costly
task. Issues of consent and confidentiality are of extreme importance.
Secondary data
It refers to data that was collected by someone other than the user. Common sources of secondary
data for social science include censuses, information collected by government departments,
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organizational records and data that was originally collected for other research purposes. Such data
are cheaper and more quickly obtainable than the primary data and also may be available when
primary data cannot be obtained at all.
Survey Method
The respondents:
Sampling method:
Convenience sampling:
In this method the sample units are chosen primarily on the basis of the
convenience to the researcher.
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The data collection instrument:
Questionnaire
Simple percentage can also be used to compare the relationship distribution of two or
more items. For calculations the simple percentage.
Actual population
Sample size
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CHAPTER - IV
1) Does your management come forward to support when you are facing critical situation?
0% 0% 0%
30%
70%
INTERPRETATION
30% of employees feel neutral about organization come forward in critical situation.
70% of employees feel neutral about organization come forward in critical situation.
So, we can say that most of the time management comes forward to support their employees.
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2) There is no barrier of communication while you are communicating with your superior.
Barrier Of Communication
Strongly Disagree Disagree Neutral Strongly Agree Agree
0%
10%
30%
40%
20%
INTERPRETATION
10% respondents strongly disagree that there is no barrier while communicating to the superior.
40% respondents’ disagree that there is no barrier while communicating to the superior.
20% respondents are neutral that there is no barrier while communicating to the superior.
30% respondents’ agree that there is no barrier while communicating to the superior.
So, we can say that most of the employees disagree that there is no barrier while communicating
to the superiors.
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3) Do you agree that you are rewarded periodically for your performance?
Performance Rewards
Strongly Disagree Disagree Neutral Agree Strongly Agree
0%
6%
14%
50%
30%
INTERPRETATION
So, we can say that most of the employees agree that they are rewarded for their performance.
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4) Do you agree that employee retention plays a vital role in the result of productivity?
Role of Retention
Strongly Disagree Disagree Neutral Agree Strongly Agree
0% 0%
20%
30%
50%
INTERPRETATION
30% people are neutral that employee retention plays a vital role in result of productivity.
50% people agree that retention plays a vital role in result of productivity.
20% people strongly agree that retention plays a vital role in result of productivity.
So, we can say that all employees agree that employee retention play a vital role in productivity.
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5) What do you feel about the working environment?
0%
10%
40% 20%
30%
INTERPRETATION
10% employees are Highly Dissatisfied about the working environment of the organization.
20% employees are dissatisfied about the working environment of the organization.
30% employees are Neutral about the working environment of the organization.
40% employees are Satisfied about the working environment of the organization.
So, we can say most of the employees are satisfied about the working environment of the
organization.
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6) Are Interpersonal relationships encouraging in this organization?
Interpersonal Relationships
Strongly Disagree Disagree Neutral Agree Strongly Agree
0%
10%
30%
40%
20%
INTERPRETATION
10% employees strongly disagree that the interpersonal relationships are encouraging in the
organization
40% employees disagree that the interpersonal relationships are encouraging in the
organization.
20% employees feel neutral about the interpersonal relationships in the organization.
30% employees agree that the interpersonal relationships are encouraging in the organization.
So, we can say that most of the employees disagree that interpersonal relationship are
encouraging in the organization.
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7) Do you think the job you are performing is satisfactory?
Sales
Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied
10%
40% 20%
30%
INTERPRETATION
30% employees feel neutral about the job they are performing.
So, we can say that most of the employees agree that the job they are performing is
satisfactory.
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8) How is your relationship between your superiors?
0%
10%
10%
40%
40%
INTERPRETATION
10% employees are highly dissatisfied about the relationship between their superiors.
10% employees are dissatisfied about the relationship between their superiors.
40% employees feel neutral about the relationship between their superiors.
40% employees are satisfied about the relationship between their superiors.
So, we can say that most of the employees agree that their relationship between their superiors is
satisfactory.
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9) Do you think that employee retention strategy really helps in the development of the
organization?
10%
90%
INTERPRETATION
90% employees agree that employee retention strategy helps in development of the organization.
10%employees disagree that employee retention strategy helps in development of the organization.
So, we can say that most of the employees agree that employee retention strategy helps in
development of the organization.
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10) Do you think the welfare schemes offered by the organization are up to the mark?
0% 0% 0%
30%
70%
INTERPRETATION
30% employees are neutral regarding the welfare schemes offered by the organization.
70% employees are satisfied regarding the welfare schemes are provided by the companies.
So, we can say that most of the employees agree about the satisfaction regarding welfare schemes
offered by the organization.
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11) Do you think your company offers proper attention on incentives and bonuses?
30%
70%
INTERPRETATION
70% employee agrees that company offers proper attention to incentive and bonuses.
30% employee disagree that company offers proper attention to incentive and bonuses.
So, we can say that most of the employees agree that company offers proper attention to incentive
and bonuses.
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12) Do your company offers proper training & development programs?
20%
80%
INTERPRETATION
90% employees agree that they are provided proper training & development programs.
10%employee disagree that they are not provided proper T&D programs.
So, we can say that most of the employees agree that they are being provided with proper T&D
programs.
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13) Do you get recognition that you deserve for your performance?
40%
60%
INTERPRETATION
60% employees agree that they get recognition for their performance.
So, we can say that most of the employees get recognition for their performance.
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14) Do you think that implementation of three R’s will increase employee retention?
0%
20%
50%
30%
INTERPRETATION
30% employees says that most of the times 3 R’s will increase the employee retention.
50% employees says all the time 3 R’s will increase the employee retention.
So, we can say that most of the employees feel that 3 R’s will increase employee retention.
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15) Organization treats you in a respectful way.
0% 0%
20%
50%
30%
INTERPRETATION
30% employee feels neutral that organization treats them in a respectful way.
So, we can say that most of the employees feel that organization treat them in a respectful way.
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CHAPTER -V
FINDINGS
1) Halonix use on the 'spot acknowledgment' and 'worker of the month' strategy to energize
and appreciate their employees.
2) The work pressure on the employees is much lower as compared to other organizations
in the industry.
3) Employees are happy with the roles and responsibilities they are performing in the
Halonix.
4) Most of the employees agree that Halonix treat them in a respectful way.
5) Some of the employees are neutral but mostly unsatisfied about the relationship with
their superiors.
6) The 3 R’s increases the employee retention all the time in the halonix.
7) The organization offers proper training and development program.
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Conclusion
From the above study I want to conclude that employees are the capital of the every
organization. So to retain employees of the organization is important.
By offering numerous facilities events, incentives, appraisal, transparent communication
help organization to retain their employees.
The strategy which Halonix had for their employees are successful going on and
company is making profit on basis of their strategies.
Employee retention not only reduces the attrition rate but also increase the goodwill of
the company in the market.
This additionally demonstrates great culture in the organization
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Recommendations
Working environment and culture of the organization requires to be upgraded with wider
range of proper training & development programs, proper leadership and encouraging
interpersonal relationships.
Though the welfare measures are good but some factors are lacking.
Employee should be appreciated for good work
Employee should be motivated to welcome the change.
If any changes are brought in to software or any module is added then proper training
should be given to the employees.
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Bibliography
References
Websites
www.businessdictionary.com
www.hrone.com/hr-glossary
www.halonix.co.in
www.halonix.in/about-us
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ANNEXURE
Dear Respondent
I am Mitali Bisht studying MBA in AMS Unison University, DELHI doing my research project.
The following questionnaire is very important step towards my academic career. I request your
fullest co-operation in answering these questions.
I assure you that all the below information disclosed by you will be kept in confidential.
Name (optional):
Age:-
Contact No:
E-mail ID:
1) Does your management come forward to support when you are facing with critical situation
2) There are no barriers of communication while you are communicating with your superior.
3) Do you agree that you are rewarded periodically for your performance?
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4) Do you agree that employee retention is plays a vital role in the result of productivity?
10) Do you think that employee retention helps the development of organization?
Yes No
11) Does your company pay more attention to incentives and bonuses offered to you?
Yes No
12) You are encouraged to participate in training to improve your skills and capabilities?
Yes No
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13) Do you get the recognition that you deserve for your performance?
Yes No
14) Do you think that the implementation of three R’s (recognition, reward, respect) will increase
employee retention?
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