PACKAGING

GUIDELINES
 00 Index

INDEX
00. Introduction
01. Definitions
02. Product Packaging- what is bad packaging?
03. Types of Packaging
a. Internal
b. External
c. Closure and safety
04. Do’s and Don’t
05. Guidelines by Item category
06. Examples on packaging process
07. Summary of packaging Guidelines
 00 Introduction

INTRODUCTION
WHERE DO I FIND PACKAGING MATERIAL?

You can get packaging material either by contacting your Sourcing Account Manager
or by directly placing an order here:

https://www.daraz.pk/packaging-materials/

MENTION OF PACKAGING GUIDELINES

IN THE CONTRACT
Please keep in mind that as mentioned in the Daraz contract, we will
conduct tests and audits of the packaging practices of each order and
may refuse to ship an order for which the packaging is not matching the
Packaging Guidelines.

If your packages are not following the guidelines, the items can be repackaged
by Daraz, but you will be invoiced, or the package will be returned to you.

If the orders you send to Daraz are not following the packaging guidelines
more than 2 (two) times in one month, you might be charged a penalty.

00
 01 Definitions

DEFINITIONS
CONTAINER
It is the material that contains a product and is an integral part thereof. It does not
necessarily protect the product, but serves to distinguish it from other articles. It is a
marketing tool to attract buyers, so aesthetics is an essential part of the package. To be
more specific, the container is any box or own envelope to contain any material or article.
It is also known as "Primary Packaging".

PACKING
It is any material which contains or protects an article with or without container. It is also
known as "Secondary Packaging".

PACKAGING
Are all materials, methods and procedures that serve to condition, present, handle, store,
preserved vary and transporting goods. The packing in short term is the box or wrap that
protect Goods for transport and storage. It is also known as "Tertiary Packaging or
Repackaging". It serves to transport goods from one place to another without problems.

PRODUCT SIZE
Select the size of the product according to the following characteristics:
.
SMALL
It has dimensions upto 15 x 23 x 33 cm, and / or weighs less than 2 kg.

MEDIUM
It has dimensions between 15 x 23 x 33 cm and 57 x 70 x 57 cm and / or weighs less than 45 kg.

LARGE
It has dimensions upto 57 x 70 x 57 cm and / or weighs more than 45 kg.
01
 02 Product
Packaging

PRODUCT
PACKAGING
Answer the question: Does the product have packaging? If the answer is "yes", it is
recommended to do these quick tests to check the situations in which the product is
prone to damage

TYPES OF BAD PACKAGING

TYPE DESCRIPTION EXAMPLE

IMPACT These are the blows that come on the packaging along the
delivery either between products or due to mishandling by
staff.

FLATTENING It occurs when a product is subject to more weight than it

can endure. It can be due to a bad stowage or piling other
heaving objects on the packaging.

HUMIDITY It is when the product is soaked with water or other liquid or

fungi, and weakens the impact/crushing resistance.

IMPROPER PACKING It happens when staples, shafts, etc. damage the box rather
than help protect it.

02
 03 Types of packaging
material

TYPES OF
PACKAGING
MATERIAL
3A. INTERNAL PACKAGING
TYPE DESCRIPTION EXAMPLE

CARDBOARD FLUTE Internal structure flute or channels provide resistance to avoid

crushing and provides cushioning during handling and stowage.
Corrugated sided flute is mainly used as interior packaging to
separate and protect individual products. It is extremely flexible
and can be shaped around the product to protect them from
damage. It should be self-attached to the product, leaving the
flat side visible outside.

PLASTIC BUBBLE Excellent for irregular forms due to its versatility.. It is very light,
shock resistant, and recommended for very fragile products.
Bubbles must be attached to the product, leaving the smooth
side outside.

POLYFOAM It is very similar to plastic bubble with same characteristics but

having less resistance to sharp objects

BROWN SHEET Serves to cover irregular surfaces, or thinly cover an area to

avoid tears, and to hide valuable things from being visible thus
decreasing the possibility of theft. It is recommended to wrap
products with higher value , only if they are upto medium size
and have a good container - an example is laptops.

03
 03 Types of packaging
material

PAPER FILLER Suitable for stuffing within boxes. Paper is pressed between
products, thus immobilizing the products . It is one of the most
ecological and economic fillings. It is useful against impact and
crushing damages.

CRUSHED Serves as stuffing within boxes, priovdes cushioning and

STYROFOAM / immobilizes the products. It is more annoying for the customer to
PEANUT unpack this type of filler as the main problem is that upon impact
peanuts tend to move. It is useful against crushing damages.

HONEYCOMB It is a card with low weight, without loss of consistency, a uniform

strength throughout the surface, an appearance more robust, and
better design to achieve thick surface. It absorbs shocks more
efficiently, thus providing great protection.

AIR CUSHION Air cushion packaging is a dual material solution of a corrugated

box and plastic film bag that is filled with air

Benefits
• Eliminates product damage in transit
• Flexibility to pack different products in the same pack
• Minimises shipping costs and carbon emissions as it is
lightweight
• Eliminates the need for additional fitments or loose fillings
• Environmental friendly - corrugated box is made from a
renewable resource
• Easy to recycle – simply remove the film and send corrugated
box for recycling"

04
 03 Types of packaging
material

3B. EXTERNAL PACKAGING

CARTONS The structure prevents impact on the product, and protects
against crushing. The cartons can bundle two or more products
and also protect fragile containers. The boxes have two types -
Paperboard is used for light products (less than 7 kg.) and
corrugated for heavy products (less than 13 kg.)

SHRINK WRAP "Is a plastic with high strength, elongation and adhesion which
serves to hold in place packing material and put pressure on it.
Though it does not protect against impact, but is very useful for
maintaining two objects together and avoid wetting the product.
The shrink wrap should be stretched by exerting
pressure to fulfil its role."

BUBBLE FILLED It has barrier of air bubbles that makes it resistant to punctures,
FLIERS thus protecting delicate but ultralight items during shipments.
This material may be used instead of the Daraz Flier, although it
is more expensive. But it is recommended to preferably use it
only as internal packing for lack of resistance to moisture.

Daraz FLIERS Protect products from moisture, but low resistance from crushing
and impact.

05
 03 Product
Packaging

3C.CLOSURE AND SAFETY

SCOTCH TAPE It is generally used for closing cartons. It easily loses its
stickiness when it comes in contact with sunlight, moisture. Thus
it can be easily taken off and replaced without keeping any mark.

GORILLA TAPE It has a component which, upon contact with water, produces a
reaction that becomes a powerful adhesive to close cardboard
boxes. The gummed paper is made from craft paper and glue
plant has the advantage of being biodegradable and fully
recyclable. Besides, after application, it becomes inviolable as
the part must be broken. It also increases the strength of the box.

FRAGILE STICKERS They are ideal for closed cardboard packages requiring special
treatment such as fragile glass material.

HEAVY ITEM They are used to indicate the handling requirement of the item so
STICKERS that it should be lifted properly.

06
 04 Do’s & Don’t

DO’S
DO’S
& DON’T
& DON’T
PACKAGING
PACKAGING
DO’S DO’S
DO use cushioning materials to DO make sure you face your goods
stabilize the contents; each item the right way; some fragile materials
should be surrounded by at least need to be kept upright
5cm of cushioning

DO pack small and fragile items in DO make sure fragile stickers are
bubble envelopes and protect them stuck in all faces of a box
with soft cushioning material around
each item

DO use cardboard dividers when DO protect the edges and corners

sending flat, fragile material or glass with cardboard edge protectors for
bottles large and heavy bulky items

DO remove all labels and stickers DO indicate about an item that can
when reusing a box and ensure the be loaded only on one side with an
box is not worn out arrow especially in heavy, bulky
items

DO make packages easy to open DO use Forklift/Pallet Jack to lift

and reuse to ensure protection for heavy, bulky items. Note that items
returned items should be placed on a pallet before
the lift.

07
 04 Do’s & Don’t

CKAGING
PACKAGING
DON’T DON’T PA
DO NOT consider "Fragile" and DO NOT allow fragile items inside a BA
"Handle with care" labels as a package to touch each other,
substitute for careful packaging individually wrap each item •O
separately in bubble wrap
se

DO NOT use bags made of fabric or DO NOT overload a box with more
•B
cloth weight than it can handle th

BI
DO NOT send dangerous or DO NOT handle packages manually
•D
prohibited goods as you may be unless absolutely necessary: use •U
liable to prosecution pallets especially for loading/
offloading, load trucks using a •S
forklift / through a slope / from dock
th
DO NOT use substandard or DO NOT handle packages too
damaged cartons many times: every handling is an
•U
additional risk of damage. Redesign •P
your processes to minimize
handling •U
DO NOT allow contents to move d
within the packed box or flier

BO
•W
•S

S AND DO’S
DONT’S
AND
FOR
DONT’S
LARGEFOR
ITEMS
LARGE ITEMS th
•M
ct the edges•and
Protect
corners
the edges
with cardboard
and corners
edgewith
protectors
cardboard edge protectors
ca
trapping, as •aUse
waystrapping,
to seal and
assecure
a way your
to seal
box,
and
else
secure
use strong
your box,
tape
else use strong tape
s indicate it •when
Always
an indicate
item canitbe
when
loaded
an item
only can
on one
be loaded
side with
only
anon
arrow
one side with an arrow CE
OT use strapping
• DO NOT
if youuse
have
strapping
not covered
if youyour
haveboxes
not covered
with edge
your
protector:
boxes with
useedge protector: use •W
ing and strong
wrapping
tape + always
and strong
handle
tape
package
+ always
on handle
a pallet.package on a pallet. • If
OT handle packages
• DO NOTmanually
handle packages
unless absolutely
manuallynecessary
unless absolutely
(use pallets)
necessary (use pallets) co
ially when loading/offloading:
especially when load
loading/offloading:
trucks using a load
forklift
trucks
/ through
usingaaslope
forklift/ from
/ through a slope / from •W
if appropriately
dock/
designed
if appropriately designed •P
OT handle packages
• DO NOTtoo
handle
manypackages
times: every
too handling
many times:
is anevery
additional
handling
riskisofan additional risk of cu
ge. Redesign damage.
your processes
Redesign
to minimize
your processes
handling
to minimize handling •C
•P

08
 04 Do’s & Don’t

PACKAGINGPACKAGING DO’S FOR

DO’S FOR SPECIAL SPECIAL ITEMS
ITEMS
BATTERIES: BATTERIES:
• Only
• Only dry batteries (for dry batteries
example AA or AAA(forbatteries)
example inAAgood
or AAA batteries)
condition andiningood condition and in o
original
sealed retail packaging
sealed retail packaging
• Batteries
• Batteries from electronic goodsfrom electronic
(laptops, goods
camera, (laptops,must
phones…) camera, phones…)
not be removed must
from not be remo
the item that they are the item that
contained in they are contained in

BICYCLES: BICYCLES:
• Remove wheels and• pedals
Disassemble wheels
from main and pedals
frame
• Use bubble wrap to protect pedals
• Wrap pedals in bubble wrap
• Secure wheels with thick bubble wrap (>55um); place cardboard between
• Place a sheet of thickthem
cardboard between
to reduce wheels
friction and
damage
wrap them securely with thick bubble wrap (>55um)
• Use thick bubble wrap (>55um) to pack the bicycle frame
• Wrap frame in thick •bubble
Place wrap
all components
(>55mm) in a strong cardboard box
• Use internal packaging or polystyrene foam so the bicycle does not move
• Place bicycle into a strong cardboard box
during handling and transport
• Use polystyrene blocks or internal packaging to ensure the bicycle
cannot move during BOOKS
transit
• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with s
BOOKS
• Stack the books in a cardboard box which has no spaces and allows no movem
• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape
the books
• Stack the books in a cardboard box which has no spaces and allows no movement of
• Make sure the books do not move using appropriate cushioning material: thick
the books
cardboard can do
• Make sure the books do not move using appropriate cushioning material: thick
cardboard can do CERAMIC ITEMS:
e • Wrap each individual item in at least two layers of thick bubble wrap (>55um)
CERAMIC ITEMS:
• If you have multiple items, place each wrapped item into an individual cardboa
• Wrap each individual item in at least two layers of thick bubble wrap (>55um)
container
• If you have multiple items, place each wrapped item into an individual cardboard
m • Wrap smaller boxed items again with bubble wrap and seal with sellotape
container
• Place into a larger, strong outer cardboard box filled with appropriate dunnage
• Wrap smaller boxed items again with bubble wrap and seal with sellotape
cushion or polysterene chips) to eliminate movements
• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air
• Close the outer container with multiple layers of strong tape
cushion or polysterene chips) to eliminate movements
• Place ‘Fragile’ labels on all sides of the outer box

09
• Close the outer container with multiple layers of strong tape
• Place ‘Fragile’ labels on all sides of the outer box
 04 Do’s & Don’t

CUTLERY AND SHARP OBJECTS

• Use a retail package that is in thick box (>600um)
• Use thick cardboard around sharp sides
• Place into a larger outer package with multiple layers of strong tape

10
 05 Guidelines by
Item Category

GUIDELINES
BY ITEM
CATEGORY
Required packaging, by category (1 of 3)

MANUFACTURER
CATEGORY FLIER DARAZ OUTER CARTON CARTON/PACKAGING

Clothes and Apparel X

Fashion accessories X + Bubble Wrap

Footwear X

Stationery X

Kids toys & games X + Bubble Wrap

Grocer's shop X + Bubble Wrap

Musical instruments Bubble Wrap

For orders with multiple

Jewellery X + Bubble Wrap
items + bubble wrap

Kitchen And Dining X + Bubble Wrap* X + Bubble Wrap**

11
*For small sized items
** For Medium sized items
*** For Large sized items
 05 Guidelines by
Item Category

Required packaging, by category (2 of 3)

MANUFACTURER
CATEGORY FLIER DARAZ OUTER CARTON CARTON/PACKAGING

Large appliances and

electronics X X+ Brown Sheet

Small appliances and X + Bubble Wrap

X + Bubble Wrap* + Brown Sheet***
electronics

Bedding & Bathroom X

Décor X + Bubble Wrap* X + Bubble Wrap*

Furniture X + Brown Sheet

Home Fixture X + Bubble Wrap* X + Bubble Wrap***

Wallets & Purses X + Bubble Wrap* X + Bubble Wrap**

Bags X + Bubble Wrap* X + Bubble Wrap**

Mobile Phones X + Bubble Wrap

*For small sized items

** For Medium sized items
*** For Large sized items

12
 05 Guidelines by
Item Category

Required packaging, by category (3 of 3)

MANUFACTURER
CATEGORY FLIER DARAZ OUTER CARTON CARTON/PACKAGING

Games, Consoles, CD, X + Bubble Wrap* X + Bubble Wrap***

DVD

Books X + Bubble Wrap

Sports equipment & X + Bubble Wrap X + Bubble Wrap

Accessories + Brown Sheet** + Brown Sheet**

Computers, laptops, X + Bubble Wrap X + Bubble Wrap

tablets & components + Brown Sheet** + Brown Sheet**

X + Bubble Wrap X + Bubble Wrap

Motor vehicle accessories + Brown Sheet**
+ Brown Sheet**

Baby X + Bubble Wrap

Fragrances X + Bubble Wrap

Lighting X + Bubble Wrap

Under garments X

*For small sized items

** For Medium sized items
*** For Large sized items

N.B.

These guidelines are applicable to most products in each category. However, exceptions can be

13
encountered and in order to package items correctly you should always refer to the DO's and DONT's
section and the examples below.
 06 Examples on
packaging process

EXAMPLES ON
PACKAGING
PROCESS
HIGH VALUE/SMALL SIZE ITEMS

TYPE DESCRIPTION EXAMPLE

STEP 1 Take the product which is to be packed

STEP 2 Seal the packaging carton with the help of scotch tape / gorilla
tape

STEP 3 Seal the packaging carton with the help of scotch tape/Gorilla
tape

STEP 4 Once carton is sealed with tape, use Daraz flier to keep the
packed carton inside it. Don’t forget to scan the barcode of the
flier for tracking the package during loss/theft cases.

14
 06 Examples on
packaging process

FRAGILE ITEMS
TYPE DESCRIPTION EXAMPLE
Take the product which is to be
STEP 1
packed

STEP 2 Bubble wrap the product

STEP 3 Take appropriate carton as per the product size. Use fillers like
air cushion, cardboards to fill the empty space of the packaging
carton so that product should not shake during transit

STEP 4 Seal the packaging carton with the help of scotch tape / gorilla
tape

STEP 5 Don’t forget to apply the fragile sticker

15
 06 Examples on
packaging process

MEDIUM SIZE ITEM

TYPE DESCRIPTION EXAMPLE
Take the product which is to be packed
STEP 1

STEP 2 Take appropriate carton as per the product size. Use fillers like
air cushion, cardboards to fill the empty space of the packaging
carton so that product should not shake during transit

STEP 3 Seal the packaging carton with the help of scotch tape / gorilla
tape

STEP 4 Use shrink wrap to cover the package inorder to protect the
package from moisture

16
 06 Examples on
packaging process

LARGE SIZE ITEM

TYPE DESCRIPTION EXAMPLE
Take the product which needed to be packed. Most of the large
STEP 1
items like TV, Fridge comes with good packaging material

STEP 2 Use cardboard carton to wrap the item

STEP 3 Use shrink/Bubble wrap to protect the package in the transit

STEP 4 Don’t forget to stick Heavy item sticker

17
 Summary
07 of packaging
guidelines

SUMMARY OF
PACKAGING
GUIDELINES

19
 Summary
07 of packaging
guidelines

SUMMARY OF
PACKAGING
GUIDELINES

20