Management Information System

S. Chaudhuri
 What is MIS
MIS are the ICT systems in an enterprise that provides
information about its business operations.
It relates to the organized and systematic:
• Collection
• Organization
• Distribution
• Storage of wide information
• Managerial Control and analysis of data and
information
pertaining to a business operation of an organization.

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 Why MIS
In order to get better grip on activity of information
processing, it is necessary to have a formal system which
should take care of the following:
• Handling of voluminous data
• Confirmation of the validity of data and transaction
• Complex processing of data and multidimensional analysis
• Quick Search and retrieval
• Mass storage
• Communication of IS to the user on time
• Fulfilling the changing need of the organization
• Strategic decision making from data analysis

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 IT, IS and MIS

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 Functional MIS

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 Conceptual View of MIS
Management Information System

Business Goal and Mission

Support Application of pure and social science

Use of database and knowledge base

IT and Enterprise Software

Outputs:
Scheduled reports
Demand reports
Exception reports

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 Role of MIS
It can be compared with the heart in the body;
where, information is the blood and MIS is the heart.

Organization-wide information
Decision-making process
Managerial control and analysis
Computer-based system

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 Role of MIS (contd…)
MIS helps in
– Strategic Planning
– Management control
– Operational control
– Transaction processing
Helps middle management
– Short term planning
– Target setting
– Controlling the business functions
Helps top management
– Goal setting
– Strategic planning
– Evolving the business plans and their implementations

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 MIS: A Support to Management Process
Environment

Management

Goal Setting

Planning Organizing Staffing Directing Coordinating Controlling

Information Support

MIS

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 MIS: A Support to Management

Planning
– A selection to various alternatives- strategy, resource and methods etc.
Organization
– A selection of combination out of several combinations of the goals, people, resources,
methods and authority.
Staffing
– Providing proper manpower complement
Directing
– Choosing a method from the various methods of directing the efforts in the
organization.
Coordinating
– Choice of the tools and the techniques for coordinating the efforts for optimum results
Controlling
– A selection of the exceptional conditions and providing the decision guidance to deal
with them.

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 MIS As a Control System

Establish Not OK
Measure Actual Corrective
Standards
Performance vs STD Action
of Performance

OK

No
Action

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 MIS and the User
• Every person in the organization is a user of the MIS.
The MIS caters the needs of the organization.
• The MIS offers the methods and facilities to integrate
the data and report in the same proper format. An
executive plays the role of decision maker.
• The managers has position of responsibility and
accountability for the business results.
• At the level of an officer and an executive, the MIS
does the job of data manipulation and integration.

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 Reliable & Effective Control System
• Early warning mechanism
• Performance standard
• Strategic control
• Feedback
• Realistic
• The information flow
• Exception principle

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 Database in MIS

• Hierarchical databases
• Network databases
• Relational databases
• Object-oriented databases

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 Network Requirement for MIS
• Intranet
• Extranet

Network Types
are:
• LAN
• MAN
• WAN

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 LAN
A local area network (LAN) is a group of
computers and associated devices that share a
common communications line or wireless link to
a server.

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 MAN
A metropolitan area network (MAN) is a
network that interconnects users with computer
resources in a geographic area or region larger
than that covered by even a large LAN but
smaller than a wide area network (WAN).

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 WAN
A wide area network (WAN) is a geographically
dispersed telecommunications network.

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 System Design Requirement for MIS

• Input
• User Interface
• Design of Database
• Processing
• Output
• Control System
• Security
• Documentation

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 MIS Advantages
• Expand Geographical Reach
• 24*7 Open
• Increase Customer Satisfaction (CRM)
• Build Customer Loyalty
• Helps to Create New Relationship Opportunities
• Increase Brand or Product Awareness
• Potential to Increase Overall Business Sales
• Facilitates easy dissemination of Information
• Decision Support
• Enterprise Agility

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 Impact of MIS
• Efficiency in marketing, finance, production, and personnel becomes
more efficient.
• The tracking and monitoring of functional targets becomes easy.
• Understanding of the business itself. (e.g. clarity in communication).
• Systemization of the business operations for an effective system
design. This process brings high degree of professionalism in the
business operations.
• Pulls the whole organization in one direction towards the corporate
goals and objectives.
• Motivates an enlightened manager to use variety of tools of the
management.
• Creates an information-based work culture in the organization.

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 THANK YOU

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