Leadership

Toolkit

Team effectiveness questionnaire

Leadership  Dimensions Engaging  the  team Leading  with  care

Team effectiveness dimensions

This questionnaire examines team effectiveness from the perspective of eight [8]
dimensions.

▪ Purpose and goals

▪ Roles

▪ Team processes

▪ Team relationships

▪ Intergroup relations

▪ Problem solving

▪ Passion and commitment

▪ Skills and learning

When to use this tool

▪ To contribute to the assessment of the effectiveness of your team

▪ To identify team dimensions that need to be improved to increase team effectiveness

What to do - 2-step analysis

1. Make your own assessment of your team's effectiveness.

▪ Work through the questionnaire, recording your personal assessment of team

attributes and behaviours.
2. Calculate your assessment for each of the team effectiveness dimensions.

▪ Transfer your assessments to your personal score sheet.

▪ Calculate averages for each dimension of team effectiveness.

Note Team effectiveness score

▪ Your completed questionnaire will be treated confidentially.

▪ Your individual score will be added to the rest of the team's scores and the
combination will be provided to you in the Team Effectiveness workshop.

1 of 5 Leading teams
 2 of 5

1. Complete the questionnaire - record your personal assessment of team effectiveness

Read through the following statements carefully Circle the column that MOST represents YOUR
VIEW of how well each statement describes your team
Strongly Disagree
Statements Agree Neutral Disagree
Agree Strongly

1. Our team has a meaningful, shared purpose. 5 4 3 2 1

2. Team members clearly understand their roles. 5 4 3 2 1

3. Team problem solving results in effective

solutions. 5 4 3 2 1

4. Team members appreciate one another's unique

capabilities. 5 4 3 2 1

5. We are able to resolve conflicts with other teams

collaboratively. 5 4 3 2 1

6. Team members take personal responsibility for

the effectiveness of our team. 5 4 3 2 1

7. Working on our team inspires people to do their

best. 5 4 3 2 1

8. We have the skills we need to do our jobs

effectively. 5 4 3 2 1

9. We are strongly committed to a shared mission. 5 4 3 2 1

10. When an individual's role changes, an intentional

effort is made to clarify it for everyone on the 5 4 3 2 1
team.

11. We address and resolve issues quickly. 5 4 3 2 1

12. Team members are effective listeners. 5 4 3 2 1

13. We seek to arrange our priorities to meet the

needs of other work groups. 5 4 3 2 1

14. Team members maintain a can-do approach when

they encounter frustrating situations. 5 4 3 2 1

15. My team has a strong sense of accomplishment

relative to our work. 5 4 3 2 1

16. We always ask ourselves, "How can we do better

tomorrow what we did today?" 5 4 3 2 1

17. We focus on big-picture strategic issues as much

as on day-to-day activities. 5 4 3 2 1

18. Team members understand one another's roles. 5 4 3 2 1

19. People on my team are rewarded for being team

players. 5 4 3 2 1

Leading teams

Support
 3 of 5

Read through the following statements carefully Circle the column that MOST represents YOUR
VIEW of how well each statement describes your team
Strongly Disagree
Statements Agree Neutral Disagree
Agree Strongly

20. Communication in our group is open and honest. 5 4 3 2 1

21. We communicate effectively with other groups. 5 4 3 2 1

22. Team members take initiative to resolve issues

between themselves without involving the team 5 4 3 2 1
leader.

23. People are proud to be part of our team. 5 4 3 2 1

24. As a team, we are continually working to improve

cycle time, speed to market, customer
responsiveness, or other key performance 5 4 3 2 1
indicators.

25. We set and meet challenging goals. 5 4 3 2 1

26. Everyone values what each member contributes

to the team. 5 4 3 2 1

27. Group meetings are very productive. 5 4 3 2 1

28. Members of our team trust each other. 5 4 3 2 1

29. Our team has established trusting and supportive

relationships with other teams. 5 4 3 2 1

30. We spend very little time complaining about things

we cannot control. 5 4 3 2 1

31. Team members frequently go beyond what is

required and do not hesitate to take initiative. 5 4 3 2 1

32. We view everything, even mistakes, as

opportunities for learning and growth. 5 4 3 2 1

33. We consistently produce strong, measurable

results. 5 4 3 2 1

34. Team members avoid duplication of effort and

make sure they are clear about who is doing what. 5 4 3 2 1

35. Our team has mechanisms in place to monitor its

results. 5 4 3 2 1

36. Team members help one another deal with

problems or resolve issues 5 4 3 2 1

37. We work toward integrating our plans with those of

other work groups. 5 4 3 2 1

38. Team members seek and give each other

constructive feedback. 5 4 3 2 1

39. As a team, we work to attract and retain top

performers. 5 4 3 2 1

Leading teams

Support
 4 of 5

Read through the following statements carefully Circle the column that MOST represents YOUR
VIEW of how well each statement describes your team
Strongly Disagree
Statements Agree Neutral Disagree
Agree Strongly

40. We use various forms of training to keep our skills

up-to-date. 5 4 3 2 1

41. We make sure our work helps the organization

achieve its goals. 5 4 3 2 1

42. When team members' roles change, specific plans

are implemented to help them assume their new 5 4 3 2 1
responsibilities.
43. Our team works with a great deal of flexibility so
that we can adapt to changing needs. 5 4 3 2 1

44. We are able to work through differences of opinion

without damaging relationships. 5 4 3 2 1

45. Our collaborations with other teams are

productive, worthwhile, and yield good results. 5 4 3 2 1

46. Team members are sure about what is expected

of them and take pride in a job well done. 5 4 3 2 1

47. Our team is excited about the contribution it is

making to the organization's competitive viability. 5 4 3 2 1

48. Team members embrace continuous improvement

as a way of life. 5 4 3 2 1

49. The mission and goals of my team are well

aligned with the organization's mission and goals. 5 4 3 2 1

50. Overlapping or shared tasks and responsibilities

do not create problems for team members. 5 4 3 2 1

51. When we choose consensus decision-making, we

do it effectively. 5 4 3 2 1

52. Team members display high levels of cooperation

and mutual support. 5 4 3 2 1

53. The goals of our group support those of other

groups. 5 4 3 2 1

54. Team members consider how their actions will

impact others when deciding what to do. 5 4 3 2 1

55. My team is proud of its accomplishments and

optimistic about the future. 5 4 3 2 1

56. Team members work to ensure we are using best-

practice methods. 5 4 3 2 1

Leading teams

Support
 5 of 5

2. Transfer your assessments to your personal score sheet

1. In the matrix below, write the numeric value of your assessments (1, 2, 3, 4 or 5) for each of
the 56 statements.
2. Total the scores.
3. Divide each total by 7 to calculate the average for each team effectiveness dimension.

My scoresheet Name _________________________________________________

Purpose and goals Roles Team processes Team relationships

1 2 3 4

9 10 11 12

17 18 19 20

25 26 27 28

33 34 35 36

41 42 43 44

49 50 51 52

Total = Total = Total = Total =

Average Average Average Average

Divide total by 7 Divide total by 7 Divide total by 7 Divide total by 7

Intergroup relations Problem solving Passion and commitment Skills and learning

5 6 7 8

13 14 15 16

21 22 23 24

29 30 31 32

37 38 39 40

45 46 47 48

53 54 55 56

Total = Total = Total = Total =

Average = Average = Average = Average =

Divide total by 7 Divide total by 7 Divide total by 7 Divide total by 7

Total of all 8 average scores = = Team Effectiveness Score

Leading teams

Support