General Essentials QA/QC

Plan Sample
Good for smaller projects and bid qualifications

Has All the Essential Elements of a well-founded

Quality Control Plan

Contact:
FirstTimeQuality
410-451-8006

Pat

[Pick the date]

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PROJECT-SPECIFIC Construction QUALITY PLAN

TABLE OF CONTENTS
A. [CompanyName] Quality Policy ......................................................................................................... 3
B. Key Elements of the Construction Quality Plan .................................................................................. 4
C. Project Quality Coordination and Communication.............................................................................. 7
D. Project QC Personnel....................................................................................................................... 11
Project QC Job Position Assignments ....................................................................................................... 11
Duties, Responsibilities, and Authority of QC Personnel.......................................................................... 11
Quality Responsibilities ............................................................................................................................ 11
Project QC Organization Chart ................................................................................................................. 14
E. Personnel Qualifications .................................................................................................................. 15

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Personnel Certification Requirements ..................................................................................................... 16
Training ..................................................................................................................................................... 16

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F. Qualification of Third Party Inspection/Testing Companies and Subcontractors and Suppliers .......... 18
Qualification of Testing Laboratories ....................................................................................................... 18
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G. Construction Project Quality Specifications ..................................................................................... 20

Compliance with Industry Construction Standards.................................................................................. 21

H. Construction Inspection and Test Plan ............................................................................................. 22

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Inspection and Testing Construction Standards ...................................................................................... 23

Control of Inspection, Measuring, and Test Equipment ........................................................................... 23
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I. Construction Work Task Quality Inspections ..................................................................................... 25

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Work Tasks Series of Inspections ............................................................................................................. 25

Daily Quality Control Report..................................................................................................................... 25
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J. Quality Control of Corrections, Repairs, and Nonconformances ........................................................ 29

K. Project Completion Inspections ....................................................................................................... 31
L. Quality Assurance Surveillance......................................................................................................... 33
M. Control of Quality Records and Documents..................................................................................... 35
N. Servicing and Warranty ................................................................................................................... 36

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B. KEY ELEMENTS OF THE Construction QUALITY PLAN

Key elements of the [CompanyName] Quality Assurance/Quality Control Plan include:

Quality Management and Responsibilities. [CompanyName][CompanySuffix] fully

integrates its quality management system into the organizational structure and performance
management systems for each project. We:

 Maintain a documented quality system consisting of a quality manual with policies and
procedures.
 Tightly control exceptions to the quality system so company standards are applied uniformly to
every project
 Systematically maintains quality system documents and records.

Quality Control Personnel. [CompanyName] fully integrates its quality management system
into the organizational structure and performance management systems for each project. We:

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 Appoint a Quality Manager, Superintendent, and Project Manager to each project, each with

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well-defined quality responsibilities and the authority to carry them out.
 Have well-defined quality responsibilities for every employee with specific quality responsibilities
for key job positions.


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Plan project quality records and documentation that will be maintained.
Tightly control exceptions to the quality system so company standards are applied uniformly to
every project
 Enforce policies that monitor work conditions before and during work so that quality results are
assured.
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Project Quality Coordination and Communication. [CompanyName] tightly controls

the construction process to ensure quality results. We:
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 Plan quality communications through meetings, reporting requirements, and points of contact.
 Have a project startup meeting to communicate project goals and expectations.
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 Conduct preparatory meetings in advance of each scheduled work task to communicate

requirement details and coordinate work activities.
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Quality Assurance Surveillance. [CompanyName] audits the quality system to assure it is

operating effectively. We:

 Audit the operation of the quality system on each project for conformance to the Project Quality
Assurance/Quality Control Plan and the [CompanyName] Quality System requirements.
 Conduct annual company-wide audits to evaluate effectiveness of the [CompanyName] Quality
System and improve its operation.

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[CompanyName][CompanySuffix]
Work Task Inspection Form
Version 20131117
Work Task :

Project: Id# Project Name: Subcontractor and Supplier Company

[ProjectNumber] [ProjectName] ID/Name:

Location/Area: Reference drawing version #: Crew ID/Name

Compliance Verification Heightened Awareness Checkpoints

Compliance with initial job-ready requirements
Compliance with material inspection and tests [Insert items identified at project startup and preparatory meetings]
Compliance with work in process first article

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inspection requirements

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Compliance with work in process inspection
requirements
Compliance with work task completion
inspection requirements
Compliance with inspection and test plan
Production Notes:
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Reported Nonconformances:

Verification of Work Task Completion (sign and date)

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Subcontractor and Supplier Sign and date*:

Work task verified complete to specifications (sign and
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date)
Project Superintendent Sign and date*:
Work task verified complete to specifications (sign and
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date)
Project Superintendent score subcontractor/crew Quality: 5 4 3 2 1
performance and feedback notes
Safety: 5 4 3 2 1
Delivery: 5 4 3 2 1
Quality Manager Sign and date*:
Work task verified complete to specifications (sign and
date)
Quality Manager score quality performance and Quality: 5 4 3 2 1
feedback notes

* On behalf of the contractor, I certify that this report is complete and correct and equipment and material used and work performed during this reporting
period is in compliance with the contract drawings and specifications to the best of my knowledge except as noted in this report.

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J. QUALITY CONTROL OF CORRECTIONS, REPAIRS,

AND NONCONFORMANCES
Should a problem occur in the quality of work, we systematically contain the issue and quickly make
corrections. Our first action is to clearly mark the item by tape, tag, or other easily observable signal to
prevent inadvertent cover-up.
Then we expedite a corrective action that brings the workmanship or material issue into conformance by
repair, replacement, or rework. Previously completed work is reinspected for similar nonconformances.
In the event that we cannot correct the item to meet contract specifications, the customer will be notified
and customer approval of corrective actions is required before proceeding.
Fixing problems found is not sufficient. [CompanyName] systematically prevents recurrences to improve
quality. First enhanced controls and management monitoring are put into place to assure work proceeds

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without incident. Then using a structured problem solving process, [CompanyName] identifies root
causes and initiates solutions. Solutions may involve a combination of enhanced process controls,

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training, upgrading of personnel qualifications, improved processes, and/or the use of higher-grade
materials. Follow-up ensures that a problem is completely resolved. If problems remain, the process is
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Nonconformances and their resolution are recorded on a Nonconformance Report form. A
Nonconformance Report form exhibit is included in this subsection.
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[CompanyName][CompanySuffix]
Nonconformance Report
Version 20131117

Nonconformance Report
Control ID Project ID Project Name
[ProjectNumber] [ProjectName]

Preparer Signature/ Submit Date Quality Manager Signature / Disposition Date

Description of the requirement or

specification

Description of the nonconformance,

location, affected area, and marking

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Replace Repair Rework Use As-is

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Disposition

Approval of disposition required by customer representative? Yes No

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Customer approval signature /date: ___________________________________
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Corrective Actions
Corrective actions completed Name/Date:_________________________
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Customer acceptance of corrective actions required? Yes No

Name/Date:_________________________
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Preventive Actions

Preventive actions completed Name/Date:_________________________

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 Industry-Specific Information
Available by Division

03 Concrete 08 Openings 27 Communications

04 Masonry 09 Finishes 28 Electronic Safety and

Security

05 Metals 21 Fire Suppression 31 Earthwork

06 Wood Plastic 22 Plumbing 32 Exterior

Composite Improvements

07 Thermal and 23 HVAC 33 Utilities

Moisture Protection

26 Electrical
 Questions? Call Ed Caldeira 410-451-8006
 
 

 
For More Information:
Contact: FirstTimeQuality 
410‐451‐8006 
www.firsttimequality.com 
[email protected] 
   

For More Information, contact:  Caldeira Quality, LLC • First TimeQuality℠.

410‐451‐8006 • www.firsttimequality.com  • [email protected]