Fronius Symo en
Fronius Symo en
2 SERIES
16TH OF JULY 2014
These state codes will help you to ascertain errors of the FRONIUS Symo inverters, the photovoltaic system as
well as installation and operation errors, and – if possible – how to repair on site.
Service class 1
These errors usually occur only temporarily and are caused by the public mains. The inverter reacts by
disconnecting from the public mains and attempts to switch on again after the specified mains monitoring period.
If there is a further grid fault, the monitoring counter will be reset. The error code is displayed whilst the public
mains is being checked.
08/2013 1/12
1. Mains voltage error 1. Check mains voltage
2.Incorrect values in the Service 2. Check values in the Service Menu /
Grid voltage above Menu / Wrong Setup Check Setup
102
permitted limit 3. Measuring error on the power
3. Change power stack
stack
4. Old SW on Power Stack 4. Update inverter
1. Mains voltage error 1. Check mains voltage
2. Wrong AC cabling 2. Check AC cabling
3. Incorrect values in the Service
3. Check values in the Service Menu /
Grid voltage below Menu / Wrong Setup
103 Check Setup
permitted limit 4. Bad contact Wallbracket – Filter
4. Check AC wall bracket
board
5. Measuring error on Filter Board
5. Change Filter Board
08/2013 2/12
Service class 3
This group summarises Fronius Symo error states that can occur during feed in operation. However these
do not indicate damaged electronics and do not lead to a remaining interruption of the feed in operation.
After switching off and passing the grid monitoring period, the Fronius Symo starts feed in operation
again. In case of a temperature excess, an additional cooling down phase is maintained.
08/2013 3/12
1. Voltage drop on AC grid 1. Automatic correction
The intermediate circuit 2. Bad contact of the wall bracket to
308 voltage has exceeded the inverter 2. Check AC wall bracket screws
max. permissible range
3. Measuring error on the power
3. Change power stack
stack
1. PV generator voltage too high in
1. Check PV configuration
MPP 1
309 Too high DC1 voltage 2. wrong DC cabling in MPP 1 2. check DC cabling
3. Measuring error on the power
3. Change power stack
stack
1. PV generator voltage too high in
1. Check PV configuration
MPP 2
313 Too high DC2 voltage 2. wrong DC cabling in MPP 2 2. check DC cabling
3. Measuring error on the power
3. Change power stack
stack
Errors from this class require intervention from a technician to remedy them. They are either temporary or
lasting and are triggered by faulty hardware or a software problem.
08/2013 4/12
1. Power stack will be programmed
1. Automatically corrected
by the Recerbo automatically
2. Power stack can’t be programmed
Power stack is in boot 2. Software update
431 automatically
mode
3. Filter board defect 3. Change Filter board
4. Recerbo defect 4. Change Recerbo
5. Power Stack defect 5. Change power stack
1. Power stack couldn’t 1. Restart inverter or do a software
communicate with the Recerbo update
Consistent error in power
432 2. Power stack defect 2. Change power stack
stack management
3. Recerbo defect 3. Change Recerbo
1. Power stack couldn’t 1. Restart inverter or do a software
communicate with the Recerbo update
Allocation error of dynamic 2. Power stack defect 2. Change power stack
433
addresses
3. Recerbo defect 3. Change Recerbo
1. Power stack can’t communicate
1. Restart inverter or software update
Problem while error with the Recerbo
436 transmitting of the power 2. Power stack defect 2. Change power stack
stack
3. Recerbo defect 3. Change Recerbo
1. Power stack can’t communicate
1. Restart inverter or software update
Problem with the internal with the Recerbo
437
error handling 2. Power stack defect 2. Change power stack
3. Recerbo defect 3. Change Recerbo
1. Power stack can’t communicate
Problem while error 1. Restart inverter or software update
438 with the Recerbo
transmission from power 2. Power stack defect 2. Change power stack
stack to Recerbo
3. Recerbo defect 3. Change Recerbo
1. Do a software update and reload
1. Country setup information faulty
country setup from Setup menu
Country setup information
445 2. Old software (eg. after board 2. Do a software update and reload
faulty
exchange) country setup from Setup menu
3. Recerbo defect 3. Change Recerbo
1. PV generator grounded 1. use only ungrounded modules
447 Isolation failure detected 2. PV generator grounding Error 2. Check PV generator
3. Measuring circuit on Power Stack
3. Change Power Stack
defect
1. no neutral detected 1. check wiring
2. wrong Setup 2. check Country Setup
448 Neutral Wire fault 3. Bad contact of the wall bracket to
3. Check AC wall bracket screws
inverter
4. Filter Board defect 4. Change Filter Board
1. Loose/defect cable between PS
No Guard Controller 1. Check wiring between Filter and PS
450 and FIL
detected
2. Defective Filter board 2. Change Filter board
1.Grid problem 1. Automatically corrected
451 2. Defective AC Guard on Filterboard 2. Change Filter board
Flash of the Guard defect
3. Defective AC Guard on Power
3. Change power stack
stack
1. communication Problem caused
by temporary enviromental 1. Automatically corrected
disturbances (grid, EMC, …)
Communication between 2. Ribbon cable between Filter and
452 2. Change ribbon cable
Filter & power stack faulty Power Stack defect
3. Defective AC Guard on Filter
3. Change Filter Board
Board
4. Defective AC Guard on Power
4. Change power stack
Stack
08/2013 5/12
1. SW update (corrected in version
1. Measuring Error on Filter print
FIL 5.04 and higher)
2. Grid problem 2. Automatically corrected
Deviation on Voltage 3. AC Connector to Filterprint wrong 3. Exchange AC cables order from
453 measure-ment between connected? (PS SW <9.04) PowerStack to Filterprint/ SW update
FIL and PS
4. Defective AC Guard on Filterboard 4. Change Filter board
5. Defective AC Guard on Power
5.Change power stack
stack
1. SW update (corrected in version
1. Measuring Error
FIL 5.04 and higher)
Deviation on frequency 2.Grid problem 2. Automatically corrected
454 measurement between FIL
and PS 3. Defective AC Guard on Filterboard 3. Change Filter board
4. Defective AC Guard on Power
4. Change power stack
stack
1. Occurs once 1. Restart Symo
Error in the Anti - Islanding 2. SW Problem 2. Update Software
456 monitoring detected 3. Measuring error on Filter board 3. Change Filter board
4. Measuring circuit for Anti -
4. Change power stack
Islanding defect
1. Occurs once 1. Restart Symo
2. Grid test time is too low 2. Change settings
Grid Relais don't release
457 3. Neutral wire not grounded, or
3. Check grounding
ground not connected
4. Relais stucks 4. Change power stack
458 RCMU selfcheck failed 1. RCMU measurement defect 1. Change Filter Board
faulty Isolation 1. Occurs once 1. Restart Symo
459 Measurement
2. Isoaltion Measuremenet defective 2. Change power stack
Internal Power supply 2. Grid test time is too low 2. Grid failure
476
missing 3. Defective internal power supply 3. Change power stack
4. Defective internal power supply 4. Change power stack
08/2013 6/12
1. Old power stack software 1. Software update
Power Stack software
480 incompatible to display 2. Old Software 2. reload setup
software
3. Incompatible HW combinations 3. Check HW components
1. Old Cerbo software 1.Software update and reload setup
481 Cerbo has old SW version 2. Old software 2. reload Setup
3. Incompatible HW combinations 3. Check HW components
inverter switched off during
482 1. Startup Procedure not succesfule 1.Restart inverter
commissioning
1. Communication Problem caused
by temporary enviromental 1. Automatically corrected
disturbances (grid, EMC, …)
2. Ribbon cable between Filter and
484, 2. Change ribbon cable
Data transfer Error Power Stack defect
485
3. Defective AC Guard on
3. Change Filter Board
FilterBoard
4. Defective AC Guard on Power
4. Change Power Stack
Stack
Service class 5
Generally this class does not stop the feed in operation of the Fronius Symo. The state codes will be
displayed until the message is acknowledged by pushing a button on the display (the inverter will work in
feed in operation during this time).
08/2013 7/12
1. Snow covered or very dirty
1. Clean modules or remove snow
modules
No feed in operation for 2. Insufficient power from the
521 2. Check other service codes
24 hours from DC Input 2 modules for feed in operation
3. Configure Symo as Monostring
3. Input not used
(Service Menu Basic)
1. DC main switch open (in
1. Close DC main switch
combination with State 523&306)
2. PV generator not connected 2. connect DC generator
3. Wait for more irradiance or check
3. DC-voltage too low for feeding in
modules
522 DC LOW Ch1
4. reversal voltage of PV generator 4. change polarity of PV generator
5. DC operating mode: fix voltage +
5. Check MPP settings / voltage
wrong voltage
6. Measuring error on the power
6. Change power stack
stack
1. DC main switch open (in
1. Close DC main switch
combination with State 522&306)
2. PV generator not connected 2. connect DC generator
3. Wait for more irradiance or check
3. DC-voltage too low for feeding in
modules
523 DC LOW Ch2
4. reversal voltage of PV generator 4. change polarity of PV generator
5. DC operating mode: fix voltage +
5. Check MPP settings / voltage
wrong voltage
6. Measuring error on the power
6. Change power stack
stack
1. Old software 1.Software update
Country setup not
558 2. Old Software 2. Reload Setup
supported
3. Incompatible HW combinations 3. Check HW components
1. Old software 1.Software update
Feature nor supported by
559 2. Old Software 2. Reload Setup
recerbo
3. Incompatible HW combinations 3. Check HW components
1. Too high grid frequency 1.Automatically corrected
Power reduction because
560 2. Grid disturbances 2. SW update
of over frequency
3. Wrong settings 3. Check settings
1. Too high grid voltage 1.Automatically corrected
567 GVDPR active 2. Grid disturbances 2. SW update
3. Wrong settings 3. Check settings
1. Device that is connected opened 1. Check the device that is connected
or closed (e.g. surge arrester)
2. Cabling between RECERBO and 2. Check cabling, check if the plug is
The switch that is ext. device is wrong/broken connected
connected to the Signal 3. Check settings - maybe "Ext Sig."
3. Wrong settings in Service Menu
Input ("S0-Input") on the mode is chosen instead of "S0-Meter"
568 Basic
RECERBO was mode, etc.
opening/closing 4. Check settings - maybe N/C mode
4. Wrong settings in Service Menu
("Warning" function) is chosen instead of N/O mode (or
Basic
vice versa), etc.
5. Input circuit on the RECERBO
5. Change RECERBO
faulty
Errors from this class require intervention from a technician to remedy them. They are either temporary or
lasting and are triggered by faulty hardware or a software problem.
08/2013 8/12
1. a: Restart Autotest (Code
1. Auto test Italy was started and not 11111) until the test is successful
finished or failed 1. b: any different country: State
602 Autotest IT failed code doesn't appear
Try other country setup for test
purpose just to ensure that the
inverter is ok
1. Defective temperature sensor in
Temperature sensor in µC 1. Change Power Stack
µC
603 defect (ch 3 CPU/Board
2. Defective circuit on the Power
Temp) 2. Change Power Stack
Stack
1. Device that is connected opened 1. Check the device that is connected
or closed (e.g. surge arrester)
2. Cabling between RECERBO and 2. Check cabling, check if the plug is
ext. device is wrong/broken connected
The switch that is
3. Check settings - maybe "Ext Sig."
connected to the Signal 3. Wrong settings in Service Menu
mode is chosen instead of "S0-Meter"
668 Input ("S0-Input") on the Basic
mode, etc.
RECERBO was
4. Check settings - maybe N/C mode
opening/closing 4. Wrong settings in Service Menu
is chosen instead of N/O mode (or
Basic
vice versa), etc.
5. Input circuit on the RECERBO
5. Change RECERBO
faulty
Service class 7
State codes of the class 7 affect the controlling, the configuration and the data logging of the inverter. It
can affect the feeding in directly or indirectly.
08/2013 9/12
1. USB Stick Read/Write protected 1. Remove Read/Write protection
Failure while initialising, 2. USB Stick not detected 2. Format USB Stick
731
USB Stick wasn’t detected 3. USB Stick not supported 3. Use another USB Stick
4. Access time of the inverter too fast 4. Update software
Failure while initialising,
732 1. USB Stick ineligible due to too
USB Stick has a too high 1. Use another USB Stick
high current
current
1. No USB Stick inserted 1. Insert USB Stick
No USB Stick inserted,
733 2. Unplugged USB Stick while 2. Reconnect USB Stick and start
although there should be
updating update again
1. Name update file correctly (correct :
Update file not identified 1. Update file has wrong format Froxxxxx.upd, xx…. Continuously
734 Read or write error number)
appeared
2. Update in the wrong file 2. Store update on outer directory
1. Old or defective update on the
1. Load new update on the Stick
USB Stick
For this inverter no fitting 2. Updatefile from Agilo or TL
735 2. Use the correct updatefile
update is on the Stick inverter
3. Compatibility Error of at least one
3. Check boards
board, in combination with State 743
1. Incorrectly formatted USB Stick 1. Format USB Stick with FAT 32
2. USB Stick secured with a
Read or write error 2. Delete password protection
736 password
appeared 3. Read or write protection on the
3. Delete read or write protection
USB Stick
4. Defective flash memory 4. Change Recerbo
Update file couldn’t be 1. Defective update file 1. Load new update on USB Stick
737
opened 2. Failure while formatting 2. Format USB Stick
1. Incorrectly formatted USB Stick 1. Format USB Stick with FAT 32
Creating a Logfile is not 2. USB Stick secured with a
738 2. Delete password protection
possible password
3. Read or write protection on the
3. Delete read or write protection
USB Stick
1. Failure in the USB Stick format 1. Format USB Stick
740 Failure while initialising
2. Defective USB Stick 2. Use another USB Stick
1. Memory on USB Stick full 1. Delete data from USB Stick
2. Memory on USB Stick too small 2. Use a bigger USB Stick
Failure while writing on 3. Reconnect USB Stick and start
741 3. USB Stick unplugged while writing
USB Stick update again
4. Mains voltage drop out while
4. Check grid
writing
5. Invalid data 5. Format USB Stick
1. Unplugged USB Stick while 1. Reconnect USB Stick and start
updating update again
2. Update failed 2. Restart update
3. Read or write protection on the
743 Update failed 3. Delete read or write protection
USB Stick
4. Compatibility Error of at least one
4. Check print
board, in combination with State 735
5. Defective flash memory 5. Change Recerbo
1. File on USB Stick is defective 1. Format USB Stick
745 Checksum test failed
2. Defective flash memory 2. Change Recerbo
1. Some Boards haven’t started
1. Wait 1 minute with the update
completely yet
one or more Boards
2. Some Boards haven’t started 2. Device -> info menu: All versions
746 couldn´t be identified
completely yet available?
during SW update
3. Print data of some Boards are
3. Send Symo back to Fronius
incompatible
08/2013 10/12
1. Symo had no AC connection for
1. Set time
751 Lost real time clock longer than 5 days
2. Memory on the Recerbo defective 2. Change Recerbo
1. Occurs once – communication
No response from real 1. Automatically corrected
752 error
time clock
2. Defective Recerbo 2. Change Recerbo
754*
time /date has been set time /date has been set
755*
Time can’t be stored, due
to safety reasons the 1. Defective real time clock 1. Change Recerbo
757
inverter doesn’t feed in
1. Occurs once – communication
RTC Quarz in emergency 1. Automatically corrected
758 error
operation
2. Defective Recerbo 2. Change Recerbo
1. Occurs once – communication
1. Automatically corrected
760 systemquartz defect error
2. Defective Recerbo 2. Change Recerbo
1. Occurs once – communication
Reading error of onboard 1. Automatically corrected
761* error
storage print
2. Recerbo defect 2. Change Recerbo
1. Occurs once – communication
1. Automatically corrected
760 Systemquartz defect error
2. Recerbo defect 2. Change Recerbo
1. fix OnBoard storage print on
1. Onboard storage print is missing
Recerbo
Reading error of onboard 2. Defective ribbon cable 2. Change ribbon cable
761*
storage print
3. Onboard storage print defect 3. Change Symo
4. Change Recerbo and fix original
4. Recerbo defect
OnBoard print
1. a.Usage of original Recerbo: State
1. Attached storage print is missing
Code is insignificant!!!!!
b.Usage of exchange Recerbo:
762* Reading error of attached
attach the original storage print
storage print
2. Attached storage print is defective 2. Change Symo
3. Recerbo defect 3. Change Recerbo
1. Onboard storage print is missing 1.attach the original storage print
Power limitation of the
763* Onboard storage print not 2. Onboard storage print defect 2. Change Symo
readable 3. Recerbo defect (in combination
3. Change Recerbo
with State 761)
Recerbo can’t read power
765* 1. Recerbo defect 1. Change Recerbo
limitation
1. Recerbo defect 1. Change Recerbo
766 No Power limitation found 2. Onboard or attached storage print
2. Change Symo
defect
Power limitation not 1. Occurs once – communication
1. Automatically corrected
767* readable error
2. Recerbo defect 2. Change Recerbo
Power Limitation while 1. Attached storage print is being
1. Automatically corrected (State code
768 feeding in operation connected or disconnected during
must be confirmed)
changed feeding in operation
Memory on the storage 1. Check ribbon cable between
1.Ribbon cable defect
print not available, due to Recerbo and Interface board
772
safety reasons the inverter
2.Memory on Interface board defect 2. Change Interface board
doesn’t feed in
Memory on the storage 1. Memory not programmed or
1. Reload setup
print not initialised, due to memory lost
773
safety reasons the inverter
2. Defective Recerbo 2.Change Recerbo
doesn’t feed in
08/2013 11/12
1. Change Power stack (see device,
1. Power Stack not programmed or
Info menu, if version in Power stack is
Faulty programming of the memory lost
775 missing)
power stack (no PCM
2. Change Filter Board (see device,
found) 2. Filter Board not programmed
Info menu, if version in Power stack is
missing)
1. Occurs once – communication
1. Update inverter
error
781 invalid buffer ID
2. Inverter type on storage print and
2. Change Recerbo
Recerbo lost
1. Occurs once – communication
1. Update inverter
error
782* error during update
2. Inverter type on storage print and
2. Change Recerbo
Recerbo lost
1. Occurs once – communication
1. Update inverter
error during update error
783*
2. Inverter type on storage print and
2. Change Recerbo
Recerbo lost
1. Occurs once – communication
1. Update inverter
error
784* waiting for flash/busy
2. Inverter type on storage print and
2. Change Recerbo
Recerbo lost
1. Occurs once – communication
1. Update inverter
error
789* Setup-CRC failed
2. Inverter type on storage print and
2. Change Recerbo
Recerbo lost
1. Occurs once – communication
1. Update inverter
Disheader address error
794*
impossible 2. Inverter type on storage print and
2. Change Recerbo
Recerbo lost
1000*
Are harmless for a faultless feeding in process and gives information about
- Servicemessages
the internal Processor Status.
1210*
08/2013 12/12