Home Package With T C 2018
Home Package With T C 2018
Home Package With T C 2018
Note:
* Registration And Activation Charges Rs. 1000/-
** Registration And Activation Charges Rs. 890/-.
*** GST is extra as applicable on monthly subscription and Registration & Activation.
Home Package Terms & Conditions
1. The monthly subscription and any additional billing (if any) must be paid on due date. If not, the connection
shall deserve de-activation without prior notice. The subscriber is requested to get cleared of additional billing
system before taking connection. One (1) month subscription shall be collected from the customer which shall be
always treated as an advance amount. The advance amount shall be adjusted at the time of termination.
2. Registration and activation charges are non refundable & non adjustable.
3. GST is mandatory for monthly subscription, additional usage and Registration & Activation.
4. If the Connection is provided through OFC, customer should be deposited Security money to company: Rs.1000
(Refundable at the time of permanent disconnection).
5. Customer shall be liable to release Company’s Service Equipments as soon as to employee turns up at
customer’s place on termination of internet connection.
6. Service equipments, Cable etc. provided at the time of connection are the properties of the company & will be
taken back if the connection is terminated permanently
7. Customer’s e-mail ID and phone number will be required for future correspondence.
8. The customer who is willing to disconnect temporarily (maximum two month in a year), has to pay Rs. 200/-as
temporary disconnection charges with a letter within 10 days from the last due date of billing.
9. If customer want to change their package then customer shall be liable to inform us through email at
[email protected] and [email protected].
10. If customer want to change their address then customer shall be liable to inform us through email at
[email protected] and [email protected] with valid address proof.
11. Shifting of connection can only be done in our network area. Normal Shifting charge Rs. 300/- and OFC
shifting charge Rs. 1000/- shall be paid by the subscriber in advance.
12. Service equipments, Cable etc. provided at the time of connection are the properties of the company & will be
taken back if the connection is terminated permanently.
13. The company shall not be held responsible if the services are interrupted due to Abnormal Power Cut &
Natural Calamities which are beyond control of the company. Customers are also advised to remove our cable
from the LAN card of their PC/LAPTOP or Router when lightning /electric voltage fluctuation occurs, any
damage to the effect the company shall not be responsible.
14. A copper cable will connect to your PC/LAPTOP on a LAN card which will be provided by the
subscriber.
15. Company will not be entertained LAN or Router related works at customer’s end. Router or LAN is a sole
property of customer. Customer should be responsible for LAN, Router related works. Company will not be
responsible for the LAN or Router.
16. No illegal operation will be entertained by the company. If it is found the same shall be referred to the
respective authorities immediately for legal action.
17. To protect your PC/LAPTOP from virus/spyware infection, we recommend installing Licensed OS, Antivirus,
Firewall and Anti Spyware on your PC/LAPTOP.
18. Tariffs are subject to change without prior notice. Some plans may not be available in certain areas.
19. If the allotted traffic shall finish within the validity period then customer shall use the additional billing service
and be intimated SINET office through e-mail.
20. Office will remain open from 10 a.m. to 7 p.m. in working days and every Sunday 10 a.m. to 2 p.m.
21. Any complaint and service will be entertained from 10 a.m. to 7 p.m. in working days and every Sunday 10
a.m. to 2 p.m.