PIPE-FLO Install Instructions
PIPE-FLO Install Instructions
PIPE-FLO Install Instructions
Virus Scanners: Make sure you have the latest virus scanner updates. Some virus
scanning software prevents communication between our licensing software and/or USB License
Keys and PIPE-FLO® Professional. For more information, see our Knowledge Base.
PIPE-FLO® Stock Module: This module is included in the installation of PIPE-FLO® Professional
(purchase of PIPE-FLO® Stock license required to utilize the PIPE-FLO® Stock features).
PIPE-FLO® Overtime Module: This module is also included in the installation of PIPE-FLO®
Professional (purchase of PIPE-FLO® Overtime license required to utilize the PIPE-FLO® Overtime
features).
Group Policy Permissions: When installing PIPE-FLO® Professional in an environment with Group
Policy software installation restrictions, you will need to add the exceptions as followed:
PIPE-FLO® Professional
o %AppData%\Temp\PIPE-FLO Professional Installer.exe
o %localAppData%\Temp\PIPE-FLO Professional Installer.exe
Do not plug in the USB License Key until the installation is complete. If your USB Key is already
plugged in, please remove it before proceeding.
1. Login with admin privileges.
2. Ensure your USB License Key is NOT plugged in.
3. Open your File Explorer, browse to your specified download location of the PIPE-FLO®
Professional Media Files.
4. Locate and run the PIPE-FLO® Professional Setup installer by double clicking the PIPE-FLO®
Professional Setup.exe.
5. Follow the steps in the setup wizard. (Select “Retail/Viewer Installation”)
6. During installation, you may see pop-up windows which may also activate your User
Account Control (UAC) windows twice. This is expected. Accept any UAC warnings and
continue installing PIPE-FLO® Professional.
7. After installing PIPE-FLO® Professional, plug in your USB License Key.
8. Wait for USB License Key drivers to automatically install.
9. Your PIPE-FLO® Professional installation is now complete.
For additional troubleshooting tips with your Standalone Installation please visit our Knowledge
Base.
Administrator Required: Installing PIPE-FLO® Professional and its server software requires
administrative permissions. If you do not have the ‘Run as administrator’ option, please contact
your company’s IT Administrator.
Virus scanners and local firewalls have been known to interfere with .c2v and .v2c files. If you are
experiencing trouble with your licensing, consider temporarily disabling your virus scanner and/or
local firewall before proceeding. To browse license activity on your server, open a browser and go
to http://localhost:1947. For additional troubleshooting tips with your Enterprise Installation
please visit our Knowledge Base.
1. Make sure you use a standalone virtual machine and not a VMware clustered or load
balanced virtual machine.
2. Never create a snapshot of your virtual machine AFTER installing the licensing software.
3. Only create a snapshot of your virtual machine BEFORE installing the licensing software.
4. If you plan to move your virtual server, contact Engineered Software Technical Support.
5. Do not use any virtual machine tool that changes or copies the characteristics of the
machine.
6. Do not use DNS Names. Use Static IP Addresses only.
6. If you are successful, you should see the success message, “Fingerprint retrieved.”
We recommend using your company's name and serial number for your product as the
file name. For example: EngineeredSoftwareInc-XXXXPF.c2v
PLEASE NOTE: The parameter order matters. If you choose to do both modes, the /S parameter
must be first and the /D parameter must be second.
The previous commands are case and space sensitive. Make sure that you capitalize your
parameters properly and do not put quotes around your command even if it contains spaces.
Installing the latest version of PIPE-FLO® Professional will replace your My Engineering
Files subfolders with newer versions. To preserve any changes to your current files located
in your My Engineering Files folder, such as Tables, make a backup of those files to in an
alternate location. You will be able to copy your custom files and Tables back to My
Engineering Files after program installation is complete.
4. Once you click Apply, please restart the tool to see the available licenses for your company.
4. Then follow the steps 3-4 for adding the IP in the Windows 7 section.
2. Click the All Apps and browse to the Engineered Software folder.
On some machines you may need to apply both options. It may take approximately 30 seconds
for a license to establish with the server. If the license does not read right away, wait 30 seconds
and try to open the program again.
The Sentinel Admin Control Center is a service that is installed with all products that use the
Sentinel LDK HASP licensing platform. This service can be enabled or disabled if desired.
The Sentinel Admin Control center is a service to help you manage your licenses. We encourage
system administrators to protect this information by password protecting it to keep the licenses
from being manipulated.
1. Open a web browser on the server or client you want to set a password.
2. Go to URL: http://localhost:1947.
3. Go to the ‘Configuration’ option.
4. Go to the ‘Basic Settings’ tab (should open by default).
5. Select "Configuration Pages" or "All ACC Pages" (Configuration Pages, only protects the
Configuration page, All ACC Pages, protects all pages within http://localhost:1947).
6. Click the "Change Password" button.
7. Enter password information (if this is the first time you are setting a password, leave the
Current Password blank).
8. Click ‘Submit’.
9. Close and Restart Browser.
10. Your password should now be set.
Phone: 360.292.4050
Toll-Free: 800.786.8545
Sales E-mail
Enable Commuting
1. Login to the License Server.
2. Open a web browser.
3. In your URL, go to: http://localhost:1947.
4. Under Options, go to: ‘Configuration’.
5. Change to the ‘Detachable License’ tab.
6. Ensure ’Enable Detaching of Licenses’ is checked.
7. Click ‘Submit’.
5. Wait for this to finish uninstalling. Click the ‘Ok’ button when finished.
1. Make sure you use a standalone virtual machine and not a VMware clustered or load
balanced virtual machine.
2. Never create a snapshot of your virtual machine AFTER installing the licensing software.
3. Only create a snapshot of your virtual machine BEFORE installing the licensing software
4. If you plan to move your virtual server, contact Engineered Software Technical Support.
5. Do not use any virtual machine tool that changes or copies the characteristics of the
machine.
6. Do not use DNS Names. Use Static IP Addresses only.
PIPE-FLO® Professional
%AppData%\Temp\PIPE-FLO Professional Installer.exe
%localAppData%\Temp\PIPE-FLO Professional Installer.exe
If you are using Windows XP*, your Engineering Files will be located in:
C:\Documents and Settings\All Users\Shared Documents\My Engineering Files
NOTE: Installing the latest version of PIPE-FLO® Professional will replace your My Engineering
Files subfolders with newer versions. To preserve any changes to your current files located in your
My Engineering Files folder, such as Tables, make a backup of those files to in an alternate location.
You will be able to copy your custom files and Tables back to My Engineering Files after program
installation is complete.
If you want to set your My Engineering Files into a new location, you can change the default by
opening PIPE-FLO® Professional, then opening menu item Tools/Preferences, and modifying your
paths.
When contacting technical support please answer the following questions to assist in
troubleshooting your issue:
1. Please give us a general problem statement:
2. How long has the outage/error/problem been occurring?
3. Which Engineered Software Program(s) are you using?
4. How many customers are affected?
5. What level of severity would you say this is: Low, Medium, or Urgent?
6. What Operating System are you using?
Technical support is available Monday through Friday from 7:30 AM to 4:00 PM US Pacific Time
(excluding recognized U.S. holidays). When contacting technical support, please have your Serial
Number available.