WorkBench Software Manual Version 2.4.1 PDF
WorkBench Software Manual Version 2.4.1 PDF
WorkBench Software Manual Version 2.4.1 PDF
Operation Manual
Trilithic Company Profile
Trilithic is a privately held manufacturer founded in 1986 as an engineering and assembly
company that built and designed customer-directed products for telecommunications, military, and
industrial customers. From its modest beginnings as a two-man engineering team, Trilithic grew
over the years and broadened its offerings of RF and microwave components by adding
broadband solutions to its product line. This was accomplished with the acquisition of
components manufacturer Cir-Q-Tel and instruments manufacturer Texscan.
Today, Trilithic is an industry leader providing telecommunications solutions for major broadband,
RF, and microwave markets around the world. As an ISO 9000:2001 certified company with over
40 years of collective expertise in engineering and custom assembly, Trilithic is dedicated to
providing quality products, services, and communications solutions that exceed customer
expectations.
Trilithic is comprised of five major divisions:
• Broadband Instruments and Systems
Offers test, analysis, and quality management solutions for the major cable television
systems worldwide.
• Telecom Solutions
Offers affordable, easy-to-use instruments for testing and measurement of Telecom
networks.
• RF Microwave Components
Provides components and custom subsystems for companies specializing in cellular,
military, and other wireless applications.
• Emergency Alert Systems
Leading supplier of government-mandated emergency alert systems used by broadcast
TV, cable TV, IPTV, DBS, and radio stations.
• XFTP
Offers a specialty line of field technical products for cable operators and technicians, as
well as a line of products for installing electronics in the home of the future.
Features
You can use the WorkBench software to do the following:
• Customize your device to meet your specific needs and preferences by configuring the
navigation menus
• Choose and edit channel plans, locations, auto-test macros, and configuration packages
• Set a wide variety of device measurement options, test mode options, and performance
limits for auto-test functions
• Analyze and report on data collected from your device, including performance to user-set
limits such as analog signal amplitudes, digital signal power, signal quality, carrier/noise
ratios, MER and other measures of digital performance, and key return path
measurements
• Identify and download firmware updates and new options from the Trilithic Web site that
can then be stored in WorkBench until it is convenient for you to load them into your device
• Install and configure firmware updates to enhance existing features and add new
capabilities
• Receive announcements of new features and functions, firmware revisions and updates,
new product options, and other performance enhancements by clicking the banner at the
bottom of the WorkBench Navigator window
With WorkBench, you can create the most effective menu structure and set all of your devices to
have uniform features, settings, and configurations. Your technicians won’t have to spend time
reconfiguring or relearning how to use individual units; they can instead get right to work with no
lost effort. You’ll soon see that the WorkBench software is a powerful adjunct to Trilithic’s devices
that makes configuring, maintaining, and customizing any number of devices a snap.
WorkBench Software - Section I: The Basics
I-7
THIS PAGE LEFT INTENTIONALLY BLANK
Be sure to check the CD for release notes that may affect the
installation and configuration process!
Installation Instructions
To install the WorkBench software, do the following:
1. Depending on the operating system you are installing the WorkBench software on, you may
need to log on as the local administrator.
7. The “Destination Folder” screen appears. Enter information on this screen as follows:
Select the Full Access radio button if you want the users of this application to have access
to all features including both data and device management. This is the default option and is
recommended for most users.
Select the Limited Access radio button if you want the users of this application to have
access to only those features necessary to perform data management. All features that
assist in device configuration will be inaccessible.
9. When you are satisfied with your entries, click the Next> button. The “Ready to Install the
Application” screen appears.
If you want to change the installation settings, select the <Back button; otherwise, select the
Install button.
11. When installation is complete, the “InstallShield Wizard Completed” screen appears.
Select the Finish button
Registering Online
To register WorkBench online, perform the following steps:
1. From the Help menu, select Register Online....
Overview
Once you have installed the WorkBench software, you’re ready to learn your way around. Start
WorkBench by double-clicking the Trilithic WorkBench icon on your desktop.
1
2
3
4
1. Command Menu - This area is contains the commands to access files, change view
settings, connect and retrieve data from devices, arrange open windows, and access
support and help information.
2. Toolbar - This area is used as a shortcut to most commands that are accessible through
the Command Menu.
3. Navigator Window - This area is used to organize and access all of the data created and
managed by the WorkBench software.
WorkBench Software - Section I: The Basics
I-21
4. Data Window - This area is used to display channels plans, device data, graphs, and
Internet browser pages.
5. Event Log and Task Window - This area is used to display a log of events that take
place in WorkBench and tasks that need to be completed.
Command Menu
Main Menus
The Command Menu has six basic menus, as described in the following table.
Menu Commands
Menu Commands
Print Preview Lets the user preview the document that is about to be printed
Menu Commands
Menu Commands
Configuration
Starts the device configuration wizard
Wizard
Configure the following settings for the 860 DSP & 860 DSPi
Field Analyzers; General, Level, Scan, Depth of Modulation,
860 DSP CSO/CTB, Forward Sweep, QAM, W eb Browser, Network
Test, Return Test, VoIP, Telemetry Search Set, Navigation
Menus, and Limits
Configure the following settings for the 860 DSPh Headend
860 DSPh
Analyzer; General, Network, Measurement, SNMP, and Inputs
Configure the following settings for the 860 DSPr Headend
Analyzer; General, Level, Scan, Scan Limits, Depth of
860 DSPr Modulation, CSO/CTB, Forward Sweep, QAM, Web Browser,
Network, Network Test, Return, VoIP, Telemetry Search, FDR,
and Navigation
Configure the following settings for the 8300 FST Forward
8300 FST
SpeedSweep Transmitter; General and Network
Apply Firmware
Applies firmware upgrades to devices
Upgrade
Data Menu
Menu Commands
Data Collection Starts the Data Collection Wizard for collecting data from the
Wizard 860 DSP & 860 DSPi Field Analyzers
Starts the Data Query Wizard for searching and analyzing data
Data Query Wizard
collected from 860 DSP & 860 DSPi Field Analyzers
Menu Commands
Help Menu
Menu Commands
Submit Online Displays the WorkBench online technical support request web
Support Request page
Submit Online
Problem Report or Displays the WorkBench online customer response web page
Comments
Check for Updates Displays the WorkBench software update web page
Register Online Displays the WorkBench online software registration web page
Register TDM Displays the WorkBench window for entering a Trilithic Data
Component Management Registration Key that is obtained over the phone
Icon Description
Start a new channel plan, location, macro, text file, configuration package, or
connection (same as the File/New command)
Show or hide the Event Log and Task Window (same as the View/Log
command)
Collect data from the 860 DSP logs (same as the Data/Data Collection
Wizard command)
Query saved data logs (same as the Data/Data Query Wizard command)
Group data by Company Name (same as the right-click menu on the Data
Tab of the Navigator Window)
Group data by Operator Name (same as the right-click menu on the Data Tab
of the Navigator Window)
Group data by Workgroup Name (same as the right-click menu on the Data
Tab of the Navigator Window)
Group data by Location Name (same as the right-click menu on the Data Tab
of the Navigator Window)
Group data by Task Information (same as the right-click menu on the Data
Tab of the Navigator Window)
Group data by Type (same as the right-click menu on the Data Tab of the
Navigator Window)
Do a primary sort of data by log name (same as the right-click menu on the
Data Tab of the Navigator W indow)
Do a primary sort of data by log type (same as the right-click menu on the
Data Tab of the Navigator W indow)
Sort by log name in ascending order (same as the right-click menu on the
Data Tab of the Navigator W indow)
Sort by log name in descending order (same as the right-click menu on the
Data Tab of the Navigator W indow)
Sort by log date in ascending order (same as the right-click menu on the Data
Tab of the Navigator Window)
Sort by log date in descending order (same as the right-click menu on the
Data Tab of the Navigator W indow)
Displays the contact screen for problem reports (same as the Help/Submit
Online Problem Report or Comments command)
The toolbar icon and Help menu item for problem reports and
comments is intended to provide Trilithic with feedback relating
to the stability and function of the WorkBench software. Please
note that this form is not intended to provide technical
support—a reply will not be sent. For technical support, please
follow the steps outlined previously in this manual.
Tab Description
Displays the various queries and data sets in the WorkBench software
Displays the devices that have been set up in the WorkBench software
Links to the Trilithic web site for additional information, notes, bulletins,
and firmware upgrades
Global Tab
When the WorkBench software opens, the Navigator Window
will default to the tab as shown to the right.
Option Description
Option Description
Option Description
Online Tab
The tab will allow WorkBench to be connected to the
Internet, and once connected, provides up-to-date access to
information and tasks such as checking for software and
firmware updates, inquiring about the latest products and
options available for the 860 DSP, and requesting technical
assistance for your WorkBench software or 860 DSP units.
The information in the Online tab is updated periodically with
new options. Click on any of the links in the Online Tab to go to
the appropriate section of the 860 DSP Web site.
Asset ID: Enter the asset ID or security message you wish to be displayed on the 860
DSP splash screen during start up.
Asset ID Password: Enter a password to prevent unauthorized changes to the asset ID or
security message that is displayed on the 860 DSP screen.
Old Asset ID Password: When you wish to change your Asset ID Password, enter the
new password in the Asset ID Password field and then enter the old password in this field
Distance Units: Select the distance unit from the drop-down list. The options available to
select from are feet (ft) and meters (m).
Auto-Hide Navigator: Select this check box to hide the Navigator Window automatically
when you view data in the Data Window. When the Data Window is closed, the Navigator
Window is automatically displayed again.
Enable Online Web Content: Select this check box to enable the Online Tab in the
Navigator Window to display the information from the WorkBench Online Web site.
Enable Start-Up Animation: Select this check box to enable the start-up splash screen
animation.
Enable Start-Up Sound: Select this check box to enable the start-up sounds.
Enable TDM Component: Select this check box to enable the TDM Component (TDM
Component Required). For more information about the Trilithic Data Manager Component,
see Section VI: Trilithic Data Manager (TDM) Component.
3. When done configuring the general settings, select the Database Tab.
4. The tab appears, enter database
settings in the following fields:
Type: Select the type of database. The default
database is set to the Microsoft Jet 4.0 database
engine (this database engine is used by Access
2000 and Access XP). The Microsoft Jet 3.5
database engine (used by Access 97), or
Microsoft SQL Server can also be selected.
The database holds the data gathered from the 860 DSPs,
configuration package information, and other data. The
WorkBench software sets up a default Jet 4.0 database when
installing the software. This database will be acceptable for
most installations without and further configurations.
3. Select the WorkBench Technical Support Forum and review the existing posts for an
answer the WorkBench problem or create a new post that will be reviewed and answered
by a Trilithic moderator.
3. If you have not already done so, connect the 860 DSP(s) you want to update.
4. If more than one 860 DSP is connected, select one or more devices from the list shown on
the Devices tab.
5. From the 860 DSP menu, select Apply 860 DSP Upgrade. The standard File Open dialog
box appears.
6. Select the firmware patch you want to apply and click Open. (You can only apply a single
patch at a time, so if you have several patches to apply, you’ll need to apply them
individually.)
7. The WorkBench software downloads the firmware patch to the 860 DSP(s) you have
connected to the computer.
8. When the update process is complete, the 860 DSP(s) will reboot to apply the changes.
Connecting To Devices
To add a new device to WorkBench perform the following steps:
1. Perform one of the following steps to create a new connection:
From the File menu hover over New, and then select Connection.
OR
From the Toolbar click on the icon and then select Connection.
OR
From the tab, right-click on the type of device you wish to add, and then
select New 860 DSP connection, New 860 DSPh Connection, New 860 DSPr
Connection, or New 8300 FST Connection.
Devices Tab
WorkBench Software - Section II: Managing Devices and Data
II-5
2. The Connect To a Device window will appear. From this window you will choose how to
connect to a device. Perform one of the following steps based on your device connection
type:
Connect to a device on a local serial port - Select this option if you wish to connect
to a device via a serial port. From the Serial Port drop-down list select the serial port to
which your device is connected, see the figure below.
OR
Connect to a device on the network - Select this option if you want to establish a
network connection to the device. Enter the IP address and specific communications
port of the device (i.e. 192.168.1.1:24010) in the Network Address field, see the
figure below.
OR
Connect to a detected device - Select this option if you want to connect to a detected
device on the network, see the figure below.
4. When WorkBench makes a connection with your device, the software will display the
Device Properties window specific to the connected device as shown below.
The Operator Name pull down list is not functional in the 860
DSPh or 8300 FST Device Properties windows.
You can show all of the devices that WorkBench knows about,
whether they are connected to WorkBench or not, by right-
clicking any type of device from the Navigator Window and
selecting Show Offline Devices from the right-click menu.
Devices that are not connected will appear with their icons and
names grayed out.
From the tab, double-click on Application Options, see the figure below.
• You can remove a serial port by clicking on the port and selecting the
button.
• You can add a serial port to this list by clicking on an available serial port in the
Available Serial Ports field and selecting the button.
Polled Network Addresses: This field contains the IP addresses that the WorkBench
software checks for a device.
• You can remove an IP address by clicking on the address and selecting the
button.
• You can add an IP address by entering the IP address in the Network Address:
field and selecting the button.
4. When you are satisfied with your entries, select the button to exit and save or
select the button to exit without saving.
Data File
Data Type Report Types
Icon Extension
5. The Remove 860 DSP Files screen appears. You must choose from one of the two
options described below before selecting the button:
Yes, remove data logs from 860 DSP devices (Recommended) - Select this option
(the default) to read data from the device, save the information to the database, and
then delete the logs on the device. This frees up storage space on the device.
No, do not delete files - Read the data from the device but do not delete the data
logs.
7. If you have multiple devices connected, the Select Additional Devices screen appears
prompting you to select one or more devices from which data will be uploaded. You must
choose from one of the following two options before selecting the button.
No, I’m ready to complete the wizard Select this option if you have collected data
from all the devices and are ready to complete the wizard.
Yes, continue collecting data from additional 860 DSP devices Select this option
if you wish to collect data from another device.
• When you select No in this screen and select the button, the Trilithic 860
DSP Data Collection Wizard Complete screen appears and displays a list of the
data files collected. Select the button to close the Data Collection Wizard.
OR
4. The Select Query Parameters screen appears. You must select the Query Mode and then
enter the criteria used to perform the query before selecting the button. To reset
the query criteria to the default values, select the button.
Query Options
Query Mode - Select either “All selected
parameters must be matched” or “One or more
selected parameters must be matched” from the
drop-down list.
Display Results - Select the name to display
the Query Results as (This option is only
selectable if the mode was entered via the Data
Query Wizard).
Query By Date
Date - Select either “--Any--” or “Between and
Including...”, “On or After...”, “On or Before...”, or
“Within Last” from the drop-down list.
Start Date - To enter the start date, select the
Month, Day, or Year and use the up and down
arrow keys to adjust the values or select the
down arrow at the right hand side of the field to
select the date from a calendar. This field is only
available when the Date field is set to “Between
and Including...” or “On or After...”.
End Date - To enter the end date, select the
Month, Day, or Year and use the up and down arrow keys to adjust the values or select
the down arrow at the right hand side of the field to select the date from a calendar. This
field is only available when the Date field is set to “On or Before...”.
Number of Days - To enter the number of days, select the field and enter the number of
days using your keyboard. This field is only available when the Date field is set to
“Within Last”.
Query By Pass/Fail
Pass/Fail - Select “--Any--”, “Passed Limits”, or
“Failed Limits” from the drop-down list.
Group By Company
Group By Operator
Group By Workgroup
Group By Location
You cannot sort by name and date at the same time. Only one
can be chosen at a time. The corresponding ascending/
descending setting will then be used to determine the final sort
order.
After connecting to a device or using the Data Collection Wizard, from the
tab, right-click on the desired data log(s) to save, and then select Save Local File As.
OR
After using the Data Query Wizard, from the tab, right click on the desired data
log(s) to save, and then select Export to Local Disk.
To select more than one data log at once for batch processing,
select the first data log that you would like to save, and then
hold the CTRL key on your keyboard while using your mouse
to select the other data logs.
After saving a data log to a local file, from the tab, right-click on the desired data
log(s) to open, and then select Open.
OR
After using the Data Collection Wizard, from the tab, right-click on the desired data
log(s) to open, and then select Open.
OR
After using the Data Query Wizard, from the tab, right click on the desired data log(s)
to open, and then select Open.
After using the Data Collection Wizard, from the tab, right-click on the
desired screen capture(s) to save, and then select Export to Bitmap.
OR
After using the Data Query Wizard, from the tab, right click on the desired
screen capture(s) to save, and then select Export to Bitmap.
Data
860 Data Type POP Data Type
Icon
Scan
Level
Carrier Second Order / Triple Beat CCD (Carrier to Coherent
CSO/CTB Disturbances)
Carrier-To-Noise C/N (Carrier to Noise)
Perform the following steps to export a data log to a POP (TSD) file:
1. Follow the procedure described in Opening and Closing Data logs earlier in this section to
open any of the data log types listed above.
4. The Export POP Data File window will appear as shown below.
5. To change the file name or location in which to save the file, simply enter the path and file
name in the area provided or select the button to the right to make the Save As window
reappear.
9. Once you have finished making changes, select the button to export the file.
or - Use these
buttons to scroll through multiple page
data logs.
or - Use these
buttons to change the view from one
page to two pages.
or - Use these
buttons to zoom in and out on the
document.
Data
Data Type
Icon
Return Sweep
Reverse Sweep
Reverse Test
Scan
Tilt
Traffic Control
To switch your view between the text and graphics views, perform the following actions:
• To display the text view of the report, select the button from the toolbar at the top of the
Data window or press the T key on your keyboard.
• To display the graphic view of the report, select the button from the toolbar at the top of
the Data window or press the G key on your keyboard.
Data
Data Type Available Zoom Tools
Icon
Forward Sweep
QAM
QAM EVS
Return Sweep
Reverse Sweep
Reverse Test
Scan
Spectrum Analyzer
Tilt
Traffic Control
--- Ctrl + Shift + [Left] Previous Start Channel - Zoom Left Side Out
--- Ctrl + Shift + [Right] Next Start Channel – Zoom Left Side In
--- Alt + Shift + [Left] Previous Start Channel - Zoom Right Side Out
--- Alt + Shift + [Right] Next Start Channel – Zoom Right Side In
Selecting Channels
For Scan, Forward Sweep, and Tilt data logs, you may select any channel within the
measurement range as follows:
• From the channel plan that is displayed in the bottom portion of the Data window, you may
select the desired channel within the selected data log.
• Use your mouse to select the markers located at the bottom of the graphical display in the
Data window and then move your mouse to drag the marker to select the desired channel.
Setting Markers
You can set markers by performing one of the following actions:
• To set the left marker, move the mouse cursor over the graphical display and then select
the left mouse button.
• To set the right marker, move the mouse cursor over the graphical display and then
select the right mouse button.
• For Scan, Forward Sweep, and Tilt data logs, select a channel from the channel plan
that is displayed at the bottom portion of the Data Window. When selecting channels
from the channel plan, select the left mouse button to set the left marker or select the
right mouse button to set the right marker.
• For QAM EVS and Spectrum Analyzer data logs, select the button to set the
markers to the peak value that is displayed.
• For BER, CSO/CTB and FDR data logs, you can select the up or down arrow to the
right of the Marker 1 or Marker 2 fields shown in the report’s summary pane.
To add location data to your test reports, you must first enable
location data to be added to the data log as shown in Section III:
Managing Configurations, Chapter 7: 860 DSP and 860 DSPi
Configuration Packages.
BER
Scan Time: The total number of seconds the test required.
QAM Lock: This box is checked if the chipset has locked onto a QAM channel.
FEC Lock: This box is checked if the forward error correction routine has locked onto
a QAM channel.
Pre-FEC BER: The bit error rate prior to forward error correction.
Post-FEC BER: The bit error rate after to forward error correction.
Total Corrected: The number of code words corrected by forward error correction.
Total Uncorrected: The number of code words not correctable by forward error
correction.
Error Seconds: The number of seconds that had at least one code word that was
corrected.
Severely Errored Seconds: The number of seconds that had at least one code word
that was uncorrectable.
Markers
For the Corrected Errors Graph and the Uncorrected Errors Graph, you can set a single
marker at any time within the measurement range. The number of corrected or uncorrected
code words that correspond to the time that the marker was set to will be displayed in the
summary pane. To set a marker perform one of the following actions:
• Move the mouse cursor over the
graphical display and then select
the left mouse button.
• Select the up or down arrows to
the right of the Time field to change the time in 1 second increments.
CM Statistics Measurements
Downstream Annex: This displays the
downstream DOCSIS Annex (A or B) used by the
cable modem.
DOCSIS Mode: This displays the DOCSIS Mode
(1.1, 2.0, 3.0, etc.) used by the cable modem.
MAC Address #: This displays a sequential
number assigned to reference and identify the
MAC address assigned to the cable modem.
MAC Address: This field displays the MAC
address assigned to the cable modem.
Upstream Measurements
Upstream Frequency: This displays the
upstream frequency in MHz used by the cable
modem.
Upstream Rate: This displays the upstream
symbol rate in KSPS used by the cable modem.
Upstream Power: This displays the upstream transmit level in dBmV used by the cable
modem.
Upstream ID: This displays the channel descriptor used by the cable modem (1 to 16).
Graph View
To view the CSO/
CTB Graph, select
the button from
the toolbar at the top
of the Data window
or press the G key on
your keyboard.
An example of the
CSO/CTB Graph is
shown to the right.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Measurement Results
The fields displayed in the CSO/CTB report’s summary pane are as follows:
Graph
Offset: This displays the frequency offset in MHz.
Frequency: This displays the frequency at the current marker position in MHz.
Level: This displays the power level at the current marker position in dBc.
Type: This displays the type of the intermodulation product at the current marker
position (CSO or CTB).
Markers
For the Graph view, you can set a single marker at any CSO or CTB for the measured
channel. The Offset, Frequency, Level, and Type that correspond to the current marker
location will be displayed in the summary pane. To set a marker perform one of the following
actions:
• Move the mouse cursor over the graphical display and then select the left mouse button
on any of the Offset Frequencies.
• Select the up or down arrows to the right of the Offset field to chose from a Frequency
Offset Value of -1.25, -0.75, 0.00, 0.75, or 1.25 MHz.
Measurement Results
The fields displayed in the Carrier-to-Noise report are as follows:
Carrier: This displays the measured carrier level in dBmV.
Noise: The measured noise level in the specified Noise Bandwidth in dBmV.
C/N: The difference between the carrier level and the noise level in dB.
Limit Results: This displays the Pass or Fail results for tests that were conducted as part
of a Autotest Macro. This field is not displayed if the test was conducted outside of an
Autotest Macro.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully during
the test. This field can be ignored unless it displays a result other than OK. If the field
displays an error code, contact Trilithic for support.
Measurement Results
The fields displayed in the Depth of Modulation report are as follows:
Depth of Modulation: This displays the percentage of depth of modulation.
Limit Results: This displays the Pass or Fail results for tests that were conducted as part
of a Autotest Macro. This field is not displayed if the test was conducted outside of an
Autotest Macro.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully during
the test. This field can be ignored unless it displays a result other than OK. If the field
displays an error code, contact Trilithic for support.
Measurement Results
The fields displayed in the Frequency Domain Reflectometer report’s summary pane are as
follows:
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Start Freq: This displays the user adjustable Start Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the Start Frequency by the Channel
Spacing defined in the instrument configuration.
Step: This displays the user adjustable Step. Select the up or down arrows to the right
of the field to adjust the Step in 1 MHz increments.
Markers
Marker 1: This displays the distance to the location of Marker 1 in ft.
Return Loss 1: This displays the return loss from the location of Marker 1 in dBRL.
Marker 2: This displays the distance to the location of Marker 2 in ft.
Return Loss 2: This displays the return loss from the location of Marker 2 in dBRL.
Delta: This displays the difference in distance between Marker 1 and Marker 2 in dB.
FDR
Cable Velocity Factor: Shows the cable velocity factor that is selected on the 860
DSP at the time the test is performed.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully during
the test. This field can be ignored unless it displays a result other than OK. If the field
displays an error code, contact Trilithic for support.
Markers
For the Graph view, you can set markers at any distance from the device. The Distance and
Return Loss that correspond to the marker location will be displayed in the summary pane. To
set a marker perform one of the following actions:
• Move the mouse cursor over the graphical display and then select the left (left marker)
or right (right) mouse button.
• Select the up or down arrows to the right of the Marker 1 or Marker 2 field to chose
from a Frequency Offset Value of -1.25, -0.75, 0, 0.75, or 1.25.
Measurement Results
The fields displayed in the FM Deviation report are as follows:
FM Deviation: This displays the instantaneous FM Deviation in kHz.
Peak FM Deviation: This displays the peak FM Deviation in kHz.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully during
the test. This field can be ignored unless it displays a result other than OK. If the field
displays an error code, contact Trilithic for support.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
The Scan Data View Graph compares the levels at two different points in the cable system. In
this view, the light blue line is a plot of the measured scan of all channels. The dark blue line is
a reference scan that was previously taken at a different place on the cable network and stored
for reference purposes.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
The Split View Graph shows both the Scan Data View (Top) and the Normalized Data View
(Bottom) on the same graph.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Measurement Results
The fields displayed in the Forward Sweep report’s summary pane are as follows:
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
This field is not displayed in the Normalized Sweep View.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div
Forward Sweep
Data Test Point: This displays the name of the data test point.
Data Low Pilot: This displays the expected carrier level in dBmV of the lowest tilt
enabled frequency. This is used in conjunction with the Data High Pilot to remove tilt
from the Data Trace.
Data High Pilot: This displays the expected carrier level in dBmV of the highest tilt
enabled frequency. This is used in conjunction with the Data Low Pilot to remove tilt
from the Data Trace.
Data Offset: The value of the tap in dB at the test point used to measure the Data
Trace. This value is added to all data measured by the instrument.
Ref Test Point: This displays the name of the reference test point.
Measurement Results
The fields displayed in the HUM report are as follows:
60 Hz: Displays the percentage of 60 Hz HUM on the channel.
120 Hz: Displays the percentage of 120 Hz HUM on the channel.
< 1 kHz: Displays the percentage of HUM below 1 kHz on the channel.
Limit Results: This displays the Pass or Fail results for tests that were conducted as part
of a Autotest Macro. This field is not displayed if the test was conducted outside of an
Autotest Macro.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully during
the test. This field can be ignored unless it displays a result other than OK. If the field
displays an error code, contact Trilithic for support.
Measurement Results
The fields displayed in the Leakage report are as follows:
Level: Displays the measured leakage value in μv/meter.
Limit Results: This displays the Pass or Fail results for tests that were conducted as part
of a Autotest Macro. This field is not displayed if the test was conducted outside of an
Autotest Macro.
Measurement Results
The fields displayed in the Level report are as follows:
Video: Displays the measured level in dBmV of the video signal.
Audio: Displays the measured level in dBmV of the audio signal.
V/A Delta: Displays the delta in dB between the measured levels of the video and audio
signals.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully during
the test. This field can be ignored unless it displays a result other than OK. If the field
displays an error code, contact Trilithic for support.
Measurement Results
The fields displayed in the Ping report are as follows:
Host Name: Displays the name of the remote machine that was contacted.
IP Address: Displays the network IP Address of the remote machine that was contacted.
Packet Delay: Displays the time in milliseconds between the sending of each packet.
Packet Size: Displays the actual payload size of the packet in bytes.
Packets Sent: Displays the number of ping packets that the instrument attempted to send.
Packets Received: Displays the number of ping packets successfully returned to the
instrument.
Packets Lost: Displays the number of packets that did not get echoed back.
LPR: Displays the ratio of packets lost to packets sent.
LPR (%): The LPR stated as a percentage.
Packet Errors: Displays the number of packets that could not be transmitted.
Constellation View
To view the
Constellation Graph,
select the button
from the toolbar at the
top of the Data
window or press the
Q key on your
keyboard.
An example of the
Constellation Graph
is shown to the right.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Measurement Results
Graph (Constellation
Graph View Only)
Zoom: This displays the
number of squares of
data that are visible on
the graph.
View: This displays the
size of the data block
being displayed.
Marker
EQ Tap: This displays the time in μSec that the current marker is set to. This is
displayed in the EQ Taps Graph View Only.
Distance: This displays the distance represented by the EQ Tap at the location of the
current marker. This is displayed in the EQ Taps Graph View Only.
Level: This displays the level in dB at the EQ Tap at the location of the current marker.
This is displayed in the EQ Taps Graph View Only.
Time: This displays the time that the current marker is set to. This is displayed in the
BER Corrected Errors and BER Uncorrected Errors Graph Views Only.
Corrected Errors: This displays the corrected errors at the location of the current
marker. This is displayed in the BER Corrected Graph View Only.
Uncorrected Errors: This displays the uncorrected errors at the location of the current
marker. This is displayed in the BER Uncorrected Graph View Only.
BER
Scan Time: This displays the BER scan time.
Total Corrected: This displays the total corrected errors.
Total Uncorrected: This displays the total uncorrected errors.
Error Seconds: This displays the amount of errored seconds.
Severely Errored Seconds: This displays the amount of severely errored seconds.
Graph View
An example of the QAM EVS graph view is shown below:
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Measurement Results
The fields displayed in the QAM EVS report’s summary pane are as follows:
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div.
Start Freq: This displays the user adjustable Start Frequency. Select the up or down
arrows to the right of the field to adjust the Start Frequency in 0.021 MHz increments.
End Freq: This displays the user adjustable End Frequency. Select the up or down
arrows to the right of the field to adjust the End Frequency in 0.021 MHz increments.
Markers
Marker 1: This displays the frequency in MHz at the location of Marker 1.
Power 1: This displays the power in dB at the location of Marker 1.
Marker 2: This displays the frequency in MHz at the location of Marker 2.
Power 2: This displays the power in dB at the location of Marker 2.
Delta: This displays the difference in dB between Marker 1 and Marker 2.
Measurement Results
QAM Lite
Level: This displays the level in dBmV of the QAM modulated channel.
MER: This displays the Modulation Error Ratio of the QAM modulated channel.
EVM: This displays the Error Vector Magnitude percentage.
Pre-FEC BER: This displays the amount of errors before Forward Error Correction.
Post-FEC BER: This displays the amount of errors after Forward Error Correction.
Cable Velocity Factor: This displays the cable velocity factor of the cable being
tested.
DSP Result: Shows that the 860 DSP, DSPi, or DSPr hardware worked successfully
during the test. This field can be ignored unless it displays a result other than OK. If the
field displays an error code, contact Trilithic for support.
Graph View
The Return Sweep is
displayed as a graph,
by default.
An example of the
Return Sweep graph
is shown to the right.
There are two
different modes of
return sweep report:
sweep and compare.
The report mode is
selected on the 860
DSP at the time the
test is performed. The sweep graph has a light blue ingress trace and the sweep trace has a
dark blue line.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Keyboard
Name Description
Shortcut
Measurement Results
The fields displayed in the Return Sweep report’s summary pane are as follows:
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div.
Markers
Mode: This displays the user adjustable Marker Mode. See the previous section on
instructions on how to set the Marker Mode.
Marker 1: This displays the frequency in MHz at the current location of Marker 1.
Level 1: This displays the level in dBmV of either the ingress trace from the SST
(Ingress Mode) or the local ingress trace taken by the 860 DSP or 860 DSPi (SSR
Mode), at the location of Marker 1.
Marker 2: This displays the frequency in MHz at the current location of Marker 2.
Level 2: This displays the level in dBmV of either the ingress trace from the SST
(Ingress Mode) or the local ingress trace taken by the 860 DSP or 860 DSPi (SSR
Mode), at the location of Marker 2.
Tilt: This displays the frequency in MHz between Marker 2 and Marker 1 (M2 - M1).
Gain: This displays the frequency in MHz between Marker 2 and the headend nominal
frequency (M2 - value of the dashed line).
Graph View
To view the Reverse
Sweep Graph, select
the button from the
toolbar at the top of the
Data window or press
the G key on your
keyboard.
An example of the
Reverse Sweep Graph
is shown to the right.
There are two different modes of reverse sweep report: sweep and compare. The report mode
is selected on the 860 DSP at the time the test is performed. The sweep graph has a light blue
ingress trace and a sweep graph with up to eight green squares or red X’s connected by a
white line. The compare graph has two ingress line graphs (light and dark blue).
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Keyboard
Name Description
Shortcut
This mode causes the markers to show the level
S SSR Marker Mode of the local ingress trace taken by the 860 DSP
or 860 DSPi.
When the Marker Mode is set to SSR, you will not be able to
adjust the location of either marker. You must first select
Ingress Mode to change the position of the marker(s). The
marker location will appear at the same location in each mode.
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div. This field is not displayed in the Normalized Sweep View.
Start Freq: This displays the user adjustable Start Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the Start Frequency by the Channel
Spacing defined in the instrument configuration.
End Freq: This displays the user adjustable End Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the End Frequency by the Channel
Spacing defined in the instrument configuration.
Compare Offset: This displays the user adjustable comparison offset. This field only
appears on the compare version of the report.
Markers
Mode: This displays the user adjustable Marker Mode. See the previous section on
instructions on how to set the Marker Mode.
Marker 1: This displays the frequency in MHz at the current location of Marker 1.
Level 1: This displays the level in dBmV of either the ingress trace from the SST
(Ingress Mode) or the local ingress trace taken by the 860 DSP or 860 DSPi (SSR
Mode), at the location of Marker 1.
Compare Delta 1: This displays the difference in level between the ingress trace from
the SST and the local ingress trace taken by the 860 DSP or 860 DSPi, or vice versa if
the mode is set to SSR Mode, at the current location of Marker 1.
SSR
Unit: The Unit ID (A - F) of the 860 DSP or 860 DSPi. This is used by the 9580 SST or
9581 SST to identify the 860 DSP or 860 DSPi.
HE Nominal: This displays the headend nominal level in dBmV of the 9580 SST or
9581 SST that the 860 DSP or 860 DSPi was communicating with.
Telemetry Level: This displays the signal strength of the telemetry signal received by
the 860 DSP or 860 DSPi.
Mode: This displays the mode (Normal, Fast, or Zoom) of the 9580 SST or 9581 SST
that the 860 DSP or 860 DSPi was communicating with.
Res Bandwidth: This displays the resolution bandwidth (375 kHz or 525 kHz) of the
9580 SST or 9581 SST that the 860 DSP or 860 DSPi was communicating with.
Detector: This displays the detector mode (Single, Peak, Avg, or Traffic) of the 9580
SST or 9581 SST that the 860 DSP or 860 DSPi was communicating with
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully
during the test. This field can be ignored unless it displays a result other than OK. If the
field displays an error code, contact Trilithic for support.
Graph View
To view the Reverse Test
Graph, select the button
from the toolbar at the top of
the Data window or press the
G key on your keyboard.
An example of the Reverse
Test Graph is to the right.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Keyboard
Name Description
Shortcut
This mode causes the markers to show the level
S SSR Marker Mode of the local ingress trace taken by the 860 DSP
or 860 DSPi.
This mode causes the markers to show the level
I Ingress Marker Mode of the ingress trace received from the 9580 SST
or 9581 SST.
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div.
Start Freq: This displays the user adjustable Start Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the Start Frequency by the Channel
Spacing defined in the instrument configuration.
End Freq: This displays the user adjustable End Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the End Frequency by the Channel
Spacing defined in the instrument configuration.
Compare Offset: This displays the user adjustable comparison offset. This field only
appears on the compare version of the report.
Graph View
To view the Scan
Graph, select the
button from the
toolbar at the top of
the Data window or
press the G key on
your keyboard.
An example of the
Scan Graph in the
Bar Display is shown
to the right.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Bar Display
Level Display
WorkBench Software - Section II: Managing Devices and Data
II-98
Level/Fill Display
Keyboard
Name Description
Shortcut
This mode locks the left marker on a video or
Channel Marker
C digital carrier and locks the right marker to the
Mode
audio carrier (if present) on the same channel.
Video/Digital Marker This mode locks to the video carrier. Left and
V
Mode right markers may be moved independently.
Graph
Display: This displays the user adjustable Graphic Display Settings. See Graphic
Display Settings earlier in this section for instructions on how to set the Graphic
Display Settings.
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div.
Start Freq: This displays the user adjustable Start Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the Start Frequency by the Channel
Spacing defined in the instrument configuration.
End Freq: This displays the user adjustable End Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the End Frequency by the Channel
Spacing defined in the instrument configuration.
Scan
Total Power: This displays the sum of the calculated power in dBmV for each channel
in the scan.
Min/Max Video: This displays the minimum and maximum video signal strength in
dBmV measured in the scan.
Min/Max VA Delta: This displays the minimum and maximum video level to audio level
delta in dB measured in the scan.
Min/Max Digital: This displays the minimum and maximum digital signal strength in
dBmV measured in the scan.
Maximum Video Delta: This displays the difference between the minimum and
maximum video signal strengths in dB measured in the scan.
Max Adj Video Delta: This displays the maximum difference in level between two
adjacent video carriers in dB.
Limit Results: This displays the Pass or Fail results for tests that were conducted as
part of a Autotest Macro. This field is not displayed if the test was conducted outside of
an Autotest Macro.
DSP Results: Shows that the 860 DSP or 860 DSPi hardware worked successfully
during the test. This field can be ignored unless it displays a result other than OK. If the
field displays an error code, contact Trilithic for support.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div.
Start
Freq: When in Spectrum Scan View, this displays the user adjustable Start
Frequency. Select the up or down arrows to the right of the field to adjust the Start
Frequency in 0.06 MHz increments.
Time: When in Zero Span View, this displays the user adjustable Start Time. Select
the up or down arrows to the right of the field to adjust the Start Time in 33333.33
μSec increments. This value is time zero, which by convention is time zero.
End
Freq: When in Spectrum Scan View, this displays the user adjustable End
Frequency. Select the up or down arrows to the right of the field to adjust the End
Frequency in 0.06 MHz increments.
Time: When in Zero Span View, this displays the user adjustable End Time. Select
the up or down arrows to the right of the field to adjust the End Time in 33333.33
μSec increments. This value is the end time of the Zero Span measurement relative
to the trigger point, which by convention is time zero.
Spectrum
Peak Level: This displays the peak level in dBmV of the spectrum analysis for the
given span.
Peak Frequency: This displays the frequency in MHz at which the peak level was
measured.
Center: This displays the center frequency in MHz of the spectrum analysis.
Span: This displays the span in MHz of the Spectrum Scan View or the text Zero-
Span in Zero Span View.
Res BW: This displays the resolution bandwidth in MHz of the spectrum analysis. This
determines how close together in frequency two signals can be and still be represented
individually on the spectrum display. The default for the 860 DSP or 860 DSPi is
300 kHz. Narrow resolutions are most useful for tests run at narrow frequency spans,
such as hunting for spurious or reverse ingress, particularly at frequencies near RF
carriers.
Measurement Results
The fields displayed in the Throughput report’s summary pane are as follows:
Throughput
Server IP: This displays the IP address of the server to retrieve or send files to.
Upstream Rate: This displays the average number of kilobits per second achieved
when sending the last file.
Downstream Rate: This displays the average number of kilobits per second achieved
when reading the last file.
Limit Results: This displays the Pass or Fail results for tests that were conducted as
part of a Autotest Macro. This field is not displayed if the test was conducted outside of
an Autotest Macro.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully
during the test. This field can be ignored unless it displays a result other than OK. If the
field displays an error code, contact Trilithic for support.
Upstream Time: This displays the time in Msec it takes to send the file to the server.
Downstream Parameters
Downstream File: This displays the user-supplied file name to read from the server.
Downstream File Size: This displays the size in Bytes of the file read. The file size
can be from 10 kB to 130 MB.
Downstream Time: This displays the time in Msec it takes to read the file from the
server.
Graph View
To view the Tilt Graph, select
the button from the toolbar
at the top of the Data window
or press the G key on your
keyboard.
An example of the Tilt Graph is
shown to the right.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Bar Display
Level/Fill Display
Measurement Results
The fields displayed in the Tilt report’s summary pane are as follows:
Graph
Display: This displays the user adjustable Graphic Display Settings. See the previous
section on instructions on how to set the Graphic Display Settings.
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 dBmV increments.
Scale: This displays the user adjustable Vertical Scale. Select the up or down arrows
to the right of the field to chose the Vertical Scale to a value of 1, 2, 5, or
10 dB/Div.
Start Freq: This displays the user adjustable Start Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the Start Frequency to the next/previous Tilt
Channel as defined in the Channel Plan.
End Freq: This displays the user adjustable End Frequency in MHz. Select the up or
down arrows to the right of the field to adjust the End Frequency to the next/previous Tilt
Channel as defined in the Channel Plan.
Markers
Marker 1: This displays the frequency in MHz at the current location of Marker 1.
Level 1: This displays the level in dBmV at the location of Marker 1.
Marker 2: This displays the frequency in MHz at the current location of Marker 2.
Level 2: This displays the level in dBmV at the location of Marker 2.
Delta: This displays the difference in level between Level 1 and Level 2.
Tilt
Tilt: This displays the tilt level measurement in dB.
High Channel/Level: This displays the highest channel in the channel plan that is
selected for tilt measurement and the corresponding level measurement in dBmV.
Low Channel/Level: This displays the lowest channel in the channel plan that is
selected for tilt measurement and the corresponding level measurement in dBmV.
Limit Results: This displays the Pass or Fail results for tests that were conducted as
part of a Autotest Macro. This field is not displayed if the test was conducted outside of
an Autotest Macro.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully
during the test. This field can be ignored unless it displays a result other than OK. If the
field displays an error code, contact Trilithic for support.
Measurement Results
The fields displayed in the Trace Route report’s summary pane
are as follows:
Trace Route
Host Name: This displays the host name of the
destination site to route the test to.
IP Address: This displays the IP address of the
destination site to route the test to.
Hops: This displays the number of sites that the test was
routed through to reach the destination site.
Max Response: This displays the maximum response time in msec of all of the sites
that the test was routed through.
Avg Response: This displays the average response time in msec of all of the sites
that the test was routed through.
The information shown above will be listed for each site that the
test was routed through.
Graph View
To view the TraffiControl Graph,
select the button from the
toolbar at the top of the Data
window.
An example of the TraffiControl
Graph is shown to the right.
The TraffiControl graphs shows
three traces as follows:
Traffic (Green): This trace
shows the last captured
signal containing traffic.
Live Noise (Gray): This
trace shows the last
captured signal without
traffic.
Peak Noise (Blue): This
trace shows a persistent
peak hold of the noise
trace.
For more information on how to use the Zoom Tools that are
located in the toolbar at the top of this data log report, see
Chapter 2: Analyzing Data, Using the Zoom Tools.
Measurement Results
The fields displayed in the
TraffiControl report’s summary
pane are as follows:
Markers
Marker: This displays the frequency in MHz at the location of the marker.
Traffic Control
Traffic: This displays the level in dBmV of the upstream cable modem traffic. This
value corresponds to the green horizontal line shown in the graph view.
Noise: This displays the level in dBmV of the peak noise trace. This value
corresponds to the gray horizontal line shown in the graph view.
Delta: This displays the difference in dB between the total power of traffic and the total
power for noise in the last measurement.
Trigger: This displays the trigger level in dBmV that was selected on the 860 DSP or
860 DSPi at the time that the test was performed. This value corresponds to the yellow
horizontal line shown in the graph view.
DSP Result: Shows that the 860 DSP or 860 DSPi hardware worked successfully
during the test. This field can be ignored unless it displays a result other than OK. If the
field displays an error code, contact Trilithic for support.
Graph View
Measurement Results
The fields displayed in the VITS report’s summary pane are as follows:
Graph
Ref Level: This displays the user adjustable Reference Level. Select the up or down
arrows to the right of the field to adjust the Reference Level in 1 IRE or 1 dB (In Channel
Response) increments.
VITS
Line: This displays the line that the test was performed on. The line is selected on the
860 DSP or 860 DSPi at the time the test is performed.
Field: This displays whether the field is Even or Odd. The field is selected on the 860
DSP or 860 DSPi at the time the test is performed.
Measurement Results
This first screen of the VoIP report is displayed as
shown to the right.
The fields displayed in the first page of the VoIP report
are as follows:
VoIP
Server IP: This displays the server’s IP
Address.
Remote Receive Port: This displays the port
on which the remote data was received.
Local Receive Port: This displays the port on
which the local data was received.
Call Length: This displays the length of the call
in seconds.
Packet Count: This displays the number of
packets that should have been sent.
Packets Sent: This displays the number of
packets that were actually sent.
Packets Received: This displays the number of
packets received.
Packets Size: This displays the size of the
packets.
CODEC Type: This displays the CODEC that
was used during the test.
CODEC Delay: This displays the delay for the
CODEC that was used during the test.
Test Result: This displays the Pass or Fail results for test.
Measurement Results
The fields displayed in the Web Log report are
as follows:
Web Log
Name: This displays the type or name of
the web server based test.
Company: This displays the name of the
company that created and/or performed
the test.
Description: This displays a description
of the test being preformed.
Status: This displays the overall results
of the test.
Test # Results
Header: This displays the test definition
or other identifier.
Value: This displays the resultant data in
msec of the test.
Pass/Fail: This displays the Pass or Fail results of the test.
Comment: This displays any details to describe the test or the results of the test.
Measurement Results
The fields displayed in the Wi-Fi report are as follows:
Wi-Fi
Access Points: This displays the number of Wi-Fi
access points that are available.
Connected To: This displays the name of the Wi-Fi
access point that was connected at the time of the test.
Access Point #
SSID: This displays the Service Set Identifier (SSID) value of the Wi-Fi access point.
MAC Address: This displays the MAC address of the Wi-Fi access point.
Network Type: This displays the type of network infrastructure associated with the Wi-
Fi access point.
Channel: This displays the radio channel of the Wi-Fi access point.
Security: This displays the type of security associated with the Wi-Fi access point.
Signal Level: This displays the signal level in dBm of the Wi-Fi access point.
Noise Level: This displays the noise level in dBm of the Wi-Fi access point.
From the Toolbar click on the button and then select Channel Plan.
OR
From the tab, right-click on Channel Plans, and then select New Channel
Plan.
In order to see the entire channel plan, you can hide the
Navigator window by selecting the button from the toolbar.
(Normal)
Tilt
Custom
Sync Suppressed Carrier-to-Noise
NTSC
Hum
PAL B, D, G, H, I, K, M & N Sync Suppressed – Drop Field
Depth of
SECAM B, D, G, H, I, K & L
Sync Suppressed – Drop Vertical Modulation
Single
FM Deviation
Split Sync – No Suppression
Annex A QPSK (USER)
Annex A 16 QAM (USER)
Annex A 32 QAM (USER)
Annex A 64 QAM (USER)
Annex A 128 QAM (USER)
Annex A 256 QAM (USER)
Annex A QPSK (USER)
Annex C 64 QAM (USER)
Annex B 64 QAM (DOCSIS)
Annex B 256 QAM (DOCSIS) Tilt
MER
Digital Annex A 64 QAM (EURODOCSIS)
BER
Annex A 256 QAM (EURODOCSIS) Pulse
Annex D 8 VSB (ATSC)
Annex A 16 QAM (1.740 msps)
Annex A 16 QAM (3.480 msps)
Annex A 16 QAM (6.840 msps)
Annex A 64 QAM (1.740 msps)
Annex A 64 QAM (3.420 msps)
Annex A 64 QAM (6.890 msps)
Annex A 64 QAM (6.925 msps)
Annex A 256 QAM (6.925 msps)
SAP/SR: Enter the auxiliary audio frequency of the channel in this field. If Type is set to
Single, this field is disabled.
Channel: Enter the channel lineup number in this field.
Label: Enter the channel name in this field. This field allows upper and lower case
alphanumeric characters as well as a variety of non-alphanumeric characters.
Disabling Channels
To disable a channel in the channel plan, select the corresponding check-box in the Disable
column.
From the tab, right-click on the channel plan(s) to open, and then select Open.
OR
From the tab, right-click on the channel plan(s) to open, and then select Open.
To close any channel plan that is open, perform one of the following
actions:
From the File menu, select Close.
OR
Select the gray “X” in the upper right corner of the Data window.
After connecting to a device, from the tab, right-click on the desired channel
plan(s) to save, and then select Save Local File As.
OR
From the tab, right-click on the desired channel plan(s) to save, and then
select Export to Local Disk.
Comma-Delimited Tab-Delimited
From the tab, right-click on the desired channel plan(s) to delete, and then
select Delete.
OR
From the tab, right-click on the desired channel plan(s) to delete, and then
select Delete.
3. From this window you will confirm whether to delete the channel plan(s) by selecting the
button, or you can exit without deleting the channel plan(s) by selecting the
button.
Be very careful when deleting files. Once a file has been deleted
the file cannot be recovered.
or - Use these
buttons to scroll through multiple page
channel plans.
Creating a Location
To create a location, perform the following steps:
1. Perform one of the following steps to create a new location:
From the File menu, hover over New, and then select Location.
OR
From the Toolbar click on the button and then select Location.
OR
From the tab, right-click on Locations, and then select New Location.
Location Settings
The following types of location information can be included in a location:
Location Settings
You can modify the following fields to describe the location:
Type: Select a location type of “Headend”, “Trunk Amp”, “Line Extender”, “Fiber Node”,
“Field Test”, or “Other” from the drop-down list.
Area: Enter the type of area that describes the location.
Amplifier ID: Enter the amplifier ID of the location.
From the tab, right-click on the desired location(s) to open, and then select Open.
OR
From the tab, right-click on the desired location(s) to open, and then select Open.
To close any location that is open, perform one of the following actions:
From the File menu, select Close.
OR
Select the gray “X” in the upper right corner of the Data window.
From the tab, right-click on the desired location(s) to save, and then select
Export to Local Disk.
From the tab, right-click on the desired location(s) to delete, and then select
Delete.
OR
From the tab, right-click on the desired location(s) to delete, and then select
Delete.
3. From this window you will confirm whether to delete the location(s) by selecting the
button, or you can exit without deleting the location(s) by selecting the
button.
Be very careful when deleting files. Once a file has been deleted
the file cannot be recovered.
or - Use these
buttons to zoom in and out on the document.
Creating a Macro
To create a macro, perform the following steps:
1. Perform one of the following steps to create a new macro:
From the File menu, hover over New, and then select Macro.
OR
From the Toolbar click on the button and then select Macro.
OR
From the tab, right-click on Auto-Test Macros, and then select New Macro.
6. Once you are satisfied with you macro settings, select the button to create the
macro or select the button to exit without creating the macro.
Scan Ping
Tilt Throughput
Hum Spectrum
Carrier to Noise VoIP RTP
Depth of Modulation Modem Stats
MER/BER Leakage
QAM + Constellation
Limits
Adjust the value of any of the following
fields by entering the value, or by
selecting the up or down arrow to the
right of the field.
Minimum Video Level: Enter a
minimum video level in dBmV.
Maximum Video Level: Enter a maximum video level in dBmV.
Minimum Video/Audio Delta: Enter a minimum video/audio delta in dB.
Maximum Video/Audio Delta: Enter a maximum video/audio delta in dB.
Minimum Digital Level: Enter a minimum digital level in dBmV.
Maximum Digital Level: Enter a maximum digital level in dBmV.
Maximum Video Delta: Enter a maximum video delta in dB.
Maximum Adjacent Video Delta: Enter a maximum adjacent video delta in dB.
Check Tilt
First, you must select the channel plan to
use for this test from the Channel Plan
drop-down list.
Limits
Adjust the value of any of the following fields by entering the value, or by selecting the up or
down arrow to the right of the field.
Minimum Tilt: Enter a minimum tilt level in dB.
Maximum Tilt: Enter a maximum tilt level in dB.
Hum Settings
You can modify the following fields to configure the settings of the hum test:
Check Hum
First, you must select the channel plan to
use for this test from the Channel Plan
drop-down list.
Limits
Enter the value of the Hum % in
Maximum Hum field by entering the value, or by selecting the up or down arrow to the right
of the field.
Parameters
Select a hum type of “50/60 Hz Value”, “100/120 Hz Value”, “< 1 kHz Value” from the Hum
Type drop-down list.
Limits
Enter the value of the minimum carrier to noise level in dB by entering the value directly, or
by selecting the up or down arrow to the right of the field.
Limits
Adjust the value of any of the following fields by entering the value directly, or by selecting
the up or down arrow to the right of the field.
Minimum Depth of Modulation: Enter a minimum depth of modulation in %.
Maximum Depth of Modulation: Enter a maximum depth of modulation in %.
Check MER/BER
First, you must select the channel plan to
use for this test from the Channel Plan
drop-down list.
Limits
Adjust the value of any of the following
fields by entering the value directly, or by
selecting the up or down arrow to the
right of the field.
Minimum Digital Level: Enter a
minimum digital level in dBmV.
Maximum Digital Level: Enter a maximum digital level in dBmV.
Minimum Digital MER: Enter a minimum digital MER in dB.
Maximum Digital EVM: Enter a maximum digital EVM in %.
Maximum Digital Pre BER: Enter a maximum digital pre BER.
Maximum Digital Post BER: Enter a maximum digital post BER.
Limits
Adjust the value of any of the following
fields by selecting the up or down arrow
to the right of the field.
Minimum Digital Level: Enter a
minimum digital level in dBmV.
Maximum Digital Level: Enter a maximum digital level in dBmV.
Minimum Digital MER: Enter a minimum digital MER in dB.
Maximum Digital EVM: Enter a maximum digital EVM in %.
Maximum Digital Pre BER: Enter a maximum digital pre BER.
Maximum Digital Post BER: Enter a maximum digital post BER.
Ping a Server
First, you must enter the IP address to
ping for this test in the IP Address field.
Parameters
Adjust the value of any of the following
fields by selecting the up or down arrow
to the right of the field.
Packet Delay: Enter the packet
delay in msec.
Packet Size: Enter the packet size in
Bytes.
Packets to Send: Enter the number
of packets to send.
CODEC Delay: Enter the CODEC delay in msec.
Buffer Delay: Enter the buffer delay in msec.
Limits
Adjust the value of any of the following fields by entering the value directly, or by selecting
the up or down arrow to the right of the field.
Minimum Launch Level: Enter a minimum launch level in dBmV.
Maximum Launch Level: Enter a maximum launch level in dBmV.
Maximum Lost Packets: Enter the maximum number of lost packets.
Maximum Percent Lost: Enter the maximum percentage of lost packets.
Maximum Transit Time: Enter a maximum transit time in msec.
Maximum Latency: Enter a maximum latency in msec.
Maximum Jitter: Enter a maximum jitter in msec.
Check Throughput
First, you must enter the file name and IP
address for this test in the Filename and
IP Address fields.
Parameters
Adjust the value of any of the following
fields by selecting the up or down arrow
to the right of the field.
File Transfer: Select the file transfer protocol “TFTP Upstream Test”, “TFTP
Downstream Test”, “HTTP Upstream Test”, “HTTP Downstream Test”, “UDP Ustream
Test”, or “UDP Downstream Test” from the drop-down list.
Transfer Rate: Enter the transfer rate in Bits/Sec by entering the value directly, or by
selecting the up or down arrow to the right of the field.
Limits
Enter the minimum transfer rate in Bits/Sec in the Minimum Transfer Rate field by entering
the value directly, or by selecting the up or down arrow to the right of the field.
Leakage Settings
You can modify the following fields to configure the settings of the Leakage test:
Limits
Enter the maximum leakage level in
μV/meter in the Maximum Level field
by entering the value directly, or by
selecting the up or down arrow to the
right of the field.
Parameters
Start Frequency: Enter the start
frequency in MHz by entering the
value directly, or by selecting the up or
down arrow to the right of the field.
Start Frequency: Enter the stop
frequency in MHz by entering the
value directly, or by selecting the up or
down arrow to the right of the field.
Resolution Bandwidth: Select the
resolution bandwidth of “1 kHz”, “3
kHz”, “10 kHz”, “30 kHz”, “100 kHz”, or
“300 kHz” from the drop-down list.
Sampling Level: Select the sampling level of “1”, “2”, “4”, “8”, “16”, “32”, “64”, “128”, or
“256” by selecting the up or down arrow to the right of the field.
Reference Level: Enter the reference level in dBmV by entering the value directly, or
by selecting the up or down arrow to the right of the field.
Hold Setting: Select the hold setting of “None”, “Max”, or “Min” from the drop-down list.
Limits
Minimum Level: Enter the minimum level in dBmV by entering the value directly, or by
selecting the up or down arrow to the right of the field.
Maximum Level: Enter the maximum level in dBmV by entering the value directly, or
by selecting the up or down arrow to the right of the field.
Parameters
CODEC Type: Select the CODEC
type of “G.711” or “G.711 (restore
default values)” from the drop-down
list.
CODEC Delay: This is a read-only
field that is automatically adjusted
based on the settings of the Packet
Rate and Packet Size fields.
Packet Rate: Enter the packet rate in msec by entering the value directly, or by
selecting the up or down arrow to the right of the field.
Packet Size: Enter the packet size in msec by entering the value directly, or by
selecting the up or down arrow to the right of the field.
Jitter Buffer Delay: Enter the jitter buffer delay in msec by entering the value directly,
or by selecting the up or down arrow to the right of the field.
Call Length: Enter the call length in sec by entering the value directly, or by selecting
the up or down arrow to the right of the field.
Limits
Maximum Latency: Enter the maximum latency in msec by entering the value directly,
or by selecting the up or down arrow to the right of the field.
Maximum Jitter: Enter the maximum jitter in msec by entering the value directly, or by
selecting the up or down arrow to the right of the field.
Minimum MOS: Enter the minimum MOS value by entering the value directly, or by
selecting the up or down arrow to the right of the field.
Parameters
Modem MAC: Select the modem
MAC address of “Use Setup Menu”,
“MAC #1”, or “MAC #2” from the
drop-down list.
Downstream Frequency: Enter the
downstream frequency in MHz by
entering the value directly, or by
selecting the up or down arrow to the
right of the field.
Modem Mode: Select the modem
mode of “Use Setup Menu”. “DOCSIS
1.0”, “DOCSIS 2.0”, “DOCSIS 2.1” or
“DOCSIS 3.0” from the drop-down list.
Annex Type: Select the annex type of “Use Setup Menu”. “Annex A” or “Annex B” from
the drop-down list.
Upstream ID: Enter the upstream ID by entering the value directly, or by selecting the
up or down arrow to the right of the field.
Limits
Minimum Launch Level: Enter the minimum launch level in dBmV by entering the
value directly, or by selecting the up or down arrow to the right of the field.
Maximum Launch Level: Enter the maximum launch level in dBmV by entering the
value directly, or by selecting the up or down arrow to the right of the field.
Minimum Receive Level: Enter the minimum receive level in dBmV by entering the
value directly, or by selecting the up or down arrow to the right of the field.
Maximum Receive Level: Enter the maximum receive level in dBmV by entering the
value directly, or by selecting the up or down arrow to the right of the field.
From the tab, right-click on the desired macro(s) to open, and then select Open.
OR
From the tab, right-click on the desired macro(s) to open, and then select Open.
To close any macro that is open, perform one of the following actions:
From the File menu, select Close.
OR
Select the gray “X” in the upper right corner of the Data window.
From the tab, right-click on the desired macro(s) to save, and then select
Export to Local Disk.
From the tab, right-click on the desired macro(s) to delete, and then select
Delete.
OR
From the tab, right-click on the desired macro(s) to delete, and then select
Delete.
3. From this window you will confirm whether to delete the macro(s) by selecting the
button, or you can exit without deleting the macro(s) by selecting the button.
Be very careful when deleting files. Once a file has been deleted
the file cannot be recovered.
or - Use these
buttons to zoom in and out on the document.
From the Toolbar click on the button and then select Task Sheet.
OR
From the tab, right-click on Task Sheets, and then select New Task Sheet.
7. Once you have finished adding the custom attributes, select the button to create
a new task sheet or select the button to exit without creating a new task sheet.
8. A new blank task sheet will appear that includes the custom attributes setup in the previous
steps.
From the tab, right-click on the desired task sheet(s) to open, and then select Open.
OR
From the tab, right-click on the desired task sheet(s) to open, and then select
Open.
To close any task sheet that is open, perform one of the following actions:
From the File menu, select Close.
OR
Select the gray “X” in the upper right corner of the Data window.
From the tab, right-click on the desired macro(s) to save, and then select
Export to Local Disk.
Comma-Delimited Tab-Delimited
If you are importing data logs and their associated task file(s)
from a local disk, you must first import the task file(s) before
importing the data logs. Failure to do so will break the
associative link between the task(s) and data log(s).
From the tab, right-click on the desired task sheet(s) to delete, and then
select Delete.
OR
From the tab, right-click on the desired task sheet(s) to delete, and then
select Delete.
3. From this window you will confirm whether to delete the location(s) by selecting the
button, or you can exit without deleting the location(s) by selecting the
button.
Be very careful when deleting files. Once a file has been deleted
the file cannot be recovered.
Closing Tasks
Normally tasks are closed by a technician via an 860 DSPi. If this does not happen, tasks can
also be closed manually in the task sheet. Closed tasks remain in the task sheet, but are hidden
from view.
Perform the following steps to close a task:
1. Open the task sheet and select the task(s) that you
wish to close.
2. Right-click on the task(s), and then select Close.
To view closed tasks, select Show Closed Tasks from the right-
click menu.
From the Toolbar click on the button and then select Text File.
OR
From the tab, right-click on Local Data, and then select New Text File.
From the tab, right-click on the desired text file(s) to open, and then select Open.
OR
From the tab, right-click on the desired text file(s) to open, and then select Open.
To close any text file that is open, perform one of the following actions:
From the File menu, select Close.
OR
Select the gray “X” in the upper right corner of the Data window.
To select more than one text file at once for batch processing,
select the first text file that you would like to save, and then hold
the CTRL key on your keyboard while using your mouse to
select the other text file.
From the tab, right-click on the desired text file(s) to delete, and then select
Delete.
OR
From the tab, right-click on the desired text file(s) to delete, and then select
Delete.
To select more than one text file at once for batch processing,
select the first text file that you would like to delete, and then
hold the CTRL key on your keyboard while using your mouse
to select the other text file.
or - Use these
buttons to zoom in and out on the document.
From the Toolbar click on the button and then select Configuration Package.
OR
From the tab, right-click on Packages, and then select New Configuration
Packages.
File Menu
Toolbar
Global Tab
Before you can continue, You will need to know the type(s) of
devices for which you want to create configuration packages.
The 860 DSPr and 8300 FST are not shown in the Device
Selection Wizard window. To create a new configuration
package for the 860 DSPr or the 8300 FST, manually connect to
the device then right-click on the device name and select
“Configure, Configuration Wizard” from the menu.
8. Once you have chosen the type of device that the configuration package is to be used with,
click the button and then see the following:
If you selected the 860 DSP/DSPi hand-held device option, proceed to Chapter 2 to
view the available configuration parameters for the 860 DSP and 860 DSPi and then
return to Step 9 to continue creating the configuration package.
OR
If you selected the 860 DSPh rack-mounted device option, proceed to Chapter 3 to
view the available configuration parameters for the 860 DSPh and then return to Step 9
to continue creating the configuration package.
OR
If you selected the All 860 DSP devices option, proceed to Step 9 to continue creating
the configuration package.
This step ONLY applies to the 860 DSP or 860 DSPi. Proceed to
Step 13 to continue creating the 860 DSPh configuration
package.
This step ONLY applies to the 860 DSP or 860 DSPi. Proceed to
Step 13 to continue creating the 860 DSPh configuration
package.
12. The Select Text Files window will appear. Perform one of the following steps to select the
text files to include in the configuration, and then click the button:
Do not include text files in this configuration -
Select this option to exclude text files from this
configuration package.
OR
Include the selected text files in this
configuration - Select this option to include the
selected text files in this configuration package,
and then from the list select the text files to
include.
14. The Additional Configuration Options window will appear. Select from the following
additional configuration tasks to be performed when the configuration package is applied
to the selected devices, and then click the
button:
Set Date/Time - Select this option to transfer the
date and time of the PC running the WorkBench
software to the selected devices.
Format Data File System - Not available for
selection at this time.
Reboot Device - Select this option to reboot the
selected devices after the transfer of the
configuration package is complete.
16. The Select Target Devices window will appear. Perform one of the following steps to
select whether you would like to transfer this configuration package to a connected device,
and then click the button:
No, I’m ready to complete the wizard - Select
this option to exit the configuration wizard without
transferring the configuration package to any
devices.
OR
Yes, transfer this package to the device(s)
selected below - Select this option to transfer
the configuration package to the selected
devices, and then from the list select the devices
to transfer to configuration package to.
From the Toolbar click on the button and then select Configuration Package.
OR
From the tab, right-click on Packages, and then select New Configuration
Package.
2. Click the Next button to display the Device
Configuration Wizard Getting Started screen.
Option Description
The configuration package contains no device parameters and
therefore may be applied to all devices.
The configuration package contains device parameters relevant only
to 860 DSP and 860 DSPi hand-held devices.
The configuration package contains device parameters relevant only
to rack-mounted devices.
7. When you are satisfied with your entries, click Next. The 860 DSP Configuration Wizard
continues with the creation process as described earlier for either 860 DSP(i) hand-held
devices or 860 DSPh rack-mounted devices.
If you want to examine and change only a few items, from the
device’s menu, select the individual parameter group to modify.
You can also synchronize the device’s date and time with the
WorkBench computer or reboot the connected device.
3. When the Configuration Wizard is done uploading information from the 860 DSP, you see
the General Device Parameters screen as usual. The defaults are taken from the
configuration of the 860 DSP.
4. Follow the standard configuration package process to modify a configuration package.
1. Select the name of the connected 860 DSP or 860 DSPi from the tab.
2. Perform one of the following steps to edit the configuration package on the selected 860
DSP or 860 DSPi:
From the Toolbar click on the down arrow next to the button and then select
Configuration Wizard.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then click on Configuration Wizard.
Devices Tab
Toolbar
3. WorkBench will now load the existing configuration from the connected 860 DSP or 860
DSPi and will then display the General Device Parameters window.
4. Edit the configuration parameters for the 860 DSP and 860 DSPi as shown later in this
chapter and then return to Step 9 in Chapter 1: Creating Configuration Packages,
Creating a New Configuration Package for instruction on how to complete the
configuration package.
1. Select the name of the connected 860 DSP or 860 DSPi from the tab.
2. Perform one of the following steps to edit individual configuration parameters on the
selected 860 DSP or 860 DSPi:
From the Toolbar click on the down arrow next to the button and then select the
configuration parameter that you wish to edit.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then select the configuration parameter that you wish to edit.
Devices Tab
Toolbar
3. The corresponding configuration parameter window will appear, make any desired
changes and then select the button to send the configuration parameter that you
chose to modify to the connected 860 DSP or 860 DSPi or select the button to
exit without changing the configuration parameter.
Global Parameters
Active Channel Plan: Select the active channel plan
from the drop-down list.
Language: Select the language for the unit. (This option displays the list of languages
currently loaded in WorkBench. If no languages are loaded, the selection is normally grayed
out.)
Screen Capture Format: Select the file format in which to save screen captures (either .bmp,
.bmpz or .lcd).
Sound: Check the box to enable sound on the 860 DSP or 860 DSPi.
Web Server Port: Enter the port to check for the device.
Lock Out Setup Changes: Check this box to disable any unauthorized configuration
changes to the device.
Secure Link: Check this box to enable Secure860Link (S8L) on the 860 DSP or 860 DSPi.
Measurement Parameters
Temperature Units: Select the temperature units from the drop-down list.
Measurement Units: Select the measurement units from the drop-down list.
Distance Units: Enter the measurement units for distance from the drop-down list.
Scan Limits
Scan limits are used to validate the results of 860 DSP or
860 DSPi channel scan operations. To modify the
parameters for this section, select the radio button
corresponding to Modify scan limits as defined below in
the Configuration Wizard window then enter information in
the fields for the Tap, Block, Set, and User scan limits as
follows:
Minimum Video Level: Enter the minimum video level.
Maximum Video Level: Enter the maximum video
level.
Minimum Video/Audio Delta: Enter the minimum video/audio delta (in dB).
Maximum Video/Audio Delta: Enter the maximum video/audio delta (in dB).
Minimum Digital Level: Enter the minimum digital level.
Maximum Digital Level: Enter the maximum digital level.
Maximum Video Delta: Enter the maximum video delta (in dB).
Maximum Adjacent Video Delta: Enter the maximum adjacent video delta (in dB).
When you are satisfied with your entries, click Next to continue with the Depth of Modulation
Mode parameters.
Connectivity Parameters
Network Port: The 860 DSP or DSPi only has one
network interface card (NIC). You must select which
physical port to connect the NIC to for communication.
IP Address: Enter the IP address of the 860 DSP or 860 DSPi.
Subnet Mask: Enter the subnet mask of the 860 DSP or 860 DSPi.
Default Gateway: Enter the gateway the 860 DSP or 860 DSPi needs to use.
Preferred DNS Server: Enter the preferred DNS server’s IP address. (This field is required
if trap destinations are set as text instead of IP addressed.)
Alternate DNS Server: Enter the alternate DNS server’s IP address. (This field is required if
trap destinations are set as text instead of IP addressed.)
Wi-Fi Parameters
Enter the following parameters for Wi-Fi Zones 1 through 3:
SSID: Enter the name of the Wi-Fi access point.
Network Type: Select from Infrastructure (normal routing) or Ad Hoc (point-to-point
routing).
Ad Hoc Channel: When in Ad Hoc network mode, select the wireless channel (1 through 11).
Region Code: Select the region (country) where the 860 DSP or 860 DSPi will be used.
Security Type: Set the Security Type to match your Wi-Fi access point’s security settings.
Authentication: Set the Authentication to match your Wi-Fi access point’s security settings.
Key: Set the Key to match your Wi-Fi access point’s security settings.
When you are satisfied with your entries, click Next to continue with the Network Test parameters.
Ping Parameters
Host Name or IP: Enter the server IP address to ping.
Packet Delay: Enter the time between the start of the query packets being transmitted.
Packet Size: Enter the size of the payload in each packet.
Favorite Host Name or Description: Up to four user-defined servers are listed to ping.
Enter the host name of the server (or a description when entering an IP address).
Favorite IP: Up to four user-defined servers are listed to ping. Enter the IP address of the
server.
Throughput Parameters
Server IP: Enter the server IP address to transfer a file from.
Downstream File: Enter the name of the file to download from the server.
HTTP Port: Enter the connection port on the Test Server to measure throughput.
TFTP Port: Enter the connection port on the Test Server to measure throughput.
UDP Port: Enter the connection port on the Test Server to measure throughput.
When you are satisfied with your entries, click Next to continue with the Return parameters.
SSR Parameters
Tx Level: Enter the return test carrier level.
Link Frequency: Enter the telemetry stream data
carrier frequency from the SST.
Sweep Carrier: Select any combination of the eight carriers to use.
Gain/Tilt Frequency: Select the two carriers to be used for gain and tilt value calculations.
Unit ID: Enter the unit ID. (Any SST can handle six units at the same time. Each unit must
have a unique ID.)
Local Input: Select the input (Reverse/Both or SLM/Forward) to be used when measuring
local ingress. (This is used in compare mode only.)
RSVP Parameters
Tx Level: Enter the maximum return carrier level.
Link Frequency: Enter the telemetry stream data carrier frequency from the SST.
Test Carrier: Select any combination of the eight carriers to use.
C/I Threshold: Enter the minimum-carrier-to-ingress ratio to pass the test.
C/I Bandwidth: Enter the bandwidth used for the carrier-to-ingress calculation.
C/I Samples: Enter the number of ingress scans for the carrier-to-ingress calculation.
When you are satisfied with your entries, click Next to continue with the VoIP parameters.
RSVP Search: Check the box to enable searching the Return Telemetry Frequencies in
RSVP mode.
Menus
Select the page of the menu that appears on the 860
DSP 860 DSPi. The right pane of the screen shows the
items that will appear on the navigation menu for that
page.
Insert Navigation Item: Click this to display a list of the options that can be displayed on
the menu. Items that are already displayed on the menu are grayed out.
Remove Selected Item: Click this to remove the highlighted item in the right pane of the
screen from that navigation menu.
Shift Item Position: Click the previous and next buttons to shift the position of the
highlighted item.
You can add and remove items from each menu. You cannot have the same item on multiple
pages. The menu options will appear on the 860 DSPr on the pages and in the order you
specify.
This feature can be very powerful for customizing the 860 DSP
or 860 DSPi for a particular application or set of installation
options. Although the default menus are good for most general
applications, you may be able to save time and effort by creating
customized navigation menus for the 860 DSP or 860 DSPi that
most accurately reflect the needs of your users.
Macro Shortcuts
Shortcut: Five user-defined shortcuts to quickly launch an auto-test macro directly from a
menu.
When you are satisfied with your entries, click Next to continue with Select Channel Plans.
Select Locations
You use this screen to select the locations that will be
included in the configuration package for downloading to
the 860 DSP or 860 DSPi. To modify the parameters for
this section, select Include the selected locations in
this configuration, then check the boxes for the locations
you want to include.
When you are satisfied with your entries, click Next to
continue with Select Auto-Test Macros.
Selecting the second option may delete information from the 860 DSP
or DSPi. Ensure that the files in the 860 DSP or DSPi are backed up
and that the configuration package being loaded is complete.
1. Select the name of the connected 860 DSPh from the tab.
2. Perform one of the following steps to edit individual configuration parameters on the
selected 860 DSPh:
From the Toolbar click on the down arrow next to the button and then select the
configuration parameter that you wish to edit.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then select the configuration parameter that you wish to edit.
3. The corresponding configuration parameter window will appear, make any desired
changes and then select the button to send the configuration parameter that you
chose to modify to the connected 860 DSPh or select the button to exit without
changing the configuration parameter.
1. Select the name of the connected 860 DSPh from the tab.
2. Perform one of the following steps to edit the configuration package on the selected 860
DSPh:
From the Toolbar click on the down arrow next to the button and then select
Configuration Wizard.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then click on Configuration Wizard.
3. WorkBench will now load the existing configuration from the connected 860 DSPh and will
then display the General Device Parameters window, proceed to the following section to
edit the configuration packages.
Network Parameters
The network parameters configure the connectivity of the
860 DSPh. To modify the parameters for this section,
select the radio button corresponding to Modify network
parameters as defined below in the Configuration
Wizard window then enter information in the fields as
follows:
Connectivity
IP Address: Enter the IP address of the 860 DSPh.
Subnet Mask: Enter the subnet mask of the 860
DSPh.
Default Gateway: Enter the gateway the 860 DSPh needs to use.
Preferred DNS Server: Enter the preferred DNS server’s IP address. (This field is required
if trap destinations are set as text instead of IP addressed.)
Logins
Master Username: Enter the master username.
Master Password: Enter the master password.
Web Username: Enter the web browser username.
Web Password: Enter the web browser password.
Telnet Username: Enter the telnet username.
Telnet Password: Enter the telnet password.
User 1 Username: Enter the User1 username.
User 1 Password: Enter the User1 password.
User 2 Username: Enter the User2 username.
User 2 Password: Enter the User2 password.
User 3 Username: Enter the User3 username.
User 3 Password: Enter the User3 password.
When you are satisfied with your entries, click Next to continue with the Measurement
parameters.
SNMP Parameters
The SNMP parameters configure trap receiving and
MIB browsing of the 860 DSPh. To modify the
parameters for this section, select Modify SNMP
parameters as defined below, then enter information
in the fields as follows:
SNMP Parameters
System Contact: Enter the name of the person
responsible for this device.
System Name: Enter the name of the system.
System Location: Enter the location of the system.
Trap Resend: Enter the time between resending of alarms in case the packets are being lost
on the network. This is also the time between the unit sending “Hello, I’m alive” messages.
The 860 DSPh only ships from the factory with SNMPV1.
SNMPV2c and SNMPV3_USM require a firmware update,
contact the Trilithic Applications department to obtain this
optional firmware.
Input
Select the measurement input for which you want to set
test limits. The right pane of the screen shows the limits
defined for the selected input.
Name: Enter the name of the input.
Channel Plan: Enter the name of the channel plan used for this input.
Compensation: Enter the test point loss value in this input is connected through a test point
or pad.
Limits
The following options are related to analog channels:
Video Min: Enter the minimum acceptable video level.
Video Max: Enter the maximum acceptable video level.
Video Delta: Enter the video level drift.
Video/Audio Min Delta: Enter the minimum acceptable video-to-audio difference.
Video/Audio Max Delta: Enter the maximum acceptable video-to-audio difference.
The following options are related to digital channels:
Digital Min: Enter the minimum acceptable digital carrier level.
Digital Max: Enter the maximum acceptable digital carrier level.
Digital Delta: Enter the maximum.
The following options are used for analog channels:
Min Depth Of Modulation: Enter the minimum depth of modulation.
Max Depth Of Modulation: Enter the maximum depth of modulation.
Max Hum: Enter the maximum allowable hum.
Min C/N: Enter the minimum carrier-to-noise ratio.
WorkBench Software - Section IV: Configuration Packages
IV-50
The following options are used for digital channels:
QAM4 Min MER: Enter the QAM4 minimum modulation error ratio.
QAM16 Min MER: Enter the QAM16 minimum modulation error ratio.
QAM32 Min MER: Enter the QAM32 minimum modulation error ratio.
QAM64 Min MER: Enter the QAM64 minimum modulation error ratio.
QAM128 Min MER: Enter the QAM128 minimum modulation error ratio.
QAM256 Min MER: Enter the QAM256 minimum modulation error ratio.
VSB8 Min MER: Enter the ATSC (8 VSB) minimum modulation error ratio.
Max BER: Enter the maximum allowable bit error rate.
The following options are used for analog channels:
Min FM Deviation: Enter the minimum FM deviation.
Max FM Deviation: Enter the maximum FM deviation.
When you are satisfied with your entries, click Next to continue with the Select Channel
parameters.
When you are satisfied with your entries, click Next to continue with the Additional Configuration
Options.
1. Select the name of the connected 860 DSPr from the tab.
2. Perform one of the following steps to edit the configuration package on the selected 860
DSPr:
From the Toolbar click on the down arrow next to the button and then select
Configuration Package.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then click on Configuration Wizard.
3. WorkBench will now load the existing configuration from the connected 860 DSPr and will
then display the General Device Parameters window.
4. Edit the configuration parameters for the 860 DSPr as shown later in this chapter and then
return to Step 9 in Chapter 1: Creating Configuration Packages, Creating a New
Configuration Package for instruction on how to complete the configuration package.
1. Select the name of the connected 860 DSPr from the tab.
2. Perform one of the following steps to edit individual configuration parameters on the
selected 860 DSPr:
From the Toolbar click on the down arrow next to the button and then select the
configuration parameter that you wish to edit.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then select the configuration parameter that you wish to edit.
3. The corresponding configuration parameter window will appear. Make any desired
changes and then select the button to send the configuration parameter that you
chose to modify to the connected 860 DSPr or select the button to exit without
changing the configuration parameter.
Global Parameters
Active Channel Plan: Select the active channel plan
from the drop-down list.
Language: Select the language for the unit. (This option displays the list of languages
currently loaded in WorkBench. If no languages are loaded, the selection is normally grayed
out.)
Screen Capture Format: Select the file format to save screen captures in (either .bmp,
.bmpz or .lcd).
Sound: Check the box to enable sound on the 860 DSPr.
Web Server Port: Enter the port to check for the device.
Lock Out Setup Changes: Check this box to disable any unauthorized configuration
changes to the device.
Secure Link: Check this box to enable Secure860Link (S8L) on the 860 DSP or 860 DSPi.
Scan Limits
Scan limits are used to validate the results of 860 DSPr
channel scan operations. To modify the parameters for this
section, select the radio button corresponding to Modify
scan limits as defined below in the Configuration Wizard
window then enter information in the fields for the Tap,
Block, Set, and User scan limits as follows:
Minimum Video Level: Enter the minimum video level.
Maximum Video Level: Enter the maximum video
level.
Minimum Video/Audio Delta: Enter the minimum
video/audio delta (in dB).
Maximum Video/Audio Delta: Enter the maximum video/audio delta (in dB).
Minimum Digital Level: Enter the minimum digital level.
Maximum Digital Level: Enter the maximum digital level.
Maximum Video Delta: Enter the maximum video delta (in dB).
Maximum Adjacent Video Delta: Enter the maximum adjacent video delta (in dB).
When you are satisfied with your entries, click Next to continue with the Depth of Modulation
Mode parameters.
Connectivity Parameters
Network Port: The 860 DSPr only has one network
interface card (NIC). You must select which physical
port to connect the NIC to for communication.
IP Address: Enter the IP address of the 860 DSPr.
Subnet Mask: Enter the subnet mask of the 860 DSPr.
Default Gateway: Enter the gateway the 860 DSPr needs to use.
Preferred DNS Server: Enter the preferred DNS server’s IP address. (This field is required
if trap destinations are set as text instead of IP addressed.)
Alternate DNS Server: Enter the alternate DNS server’s IP address. (This field is required if
trap destinations are set as text instead of IP addressed.)
Wi-Fi Parameters
When you are satisfied with your entries, click Next to continue with the Network Test
parameters.
Ping Parameters
Host Name or IP: Enter the server IP address to ping.
Packet Delay: Enter the time between the start of the
query packets being transmitted.
Packet Size: Enter the size of the payload in each packet.
Favorite Host Name or Description: Up to four user-defined servers are listed to ping.
Enter the host name of the server (or a description when entering an IP address).
Favorite IP: Up to four user-defined servers are listed to ping. Enter the IP address of the
server.
Throughput Parameters
Click Next to continue with the Return parameters.
SSR Parameters
RSVP Parameters
Click Next to continue with the VoIP parameters.
Menus
Select the page of the menu that appears on the 860
DSPr. The right pane of the screen shows the items
that will appear on the navigation menu for that page.
Insert Navigation Item: Click this to display a list of the options that can be displayed on
the menu. Items that are already displayed on the menu are grayed out.
Remove Selected Item: Click this to remove the highlighted item in the right pane of the
screen from that navigation menu.
Shift Item Position: Click the previous and next buttons to shift the position of the
highlighted item.
You can add and remove items from each menu. You cannot have the same item on multiple
pages. The menu options will appear on the 860 DSPr on the pages and in the order you
specify.
This feature can be very powerful for customizing the 860 DSPr
for a particular application or set of installation options.
Although the default menus are good for most general
applications, you may be able to save time and effort by creating
customized navigation menus for the 860 DSPr that most
accurately reflect the needs of your users.
Macro Shortcuts
Shortcut: Five user-defined shortcuts to quickly launch an auto-test macro directly from a
menu.
When you are satisfied with your entries, click Next to continue with Select Channel Plans.
When you are satisfied with your entries, click Next to continue with the Additional Configuration
Options.
WorkBench Software - Section IV: Configuration Packages
IV-70
Additional Configuration Options
This screen lets you perform a few additional configuration
tasks when you download the configuration package to the
860 DSPr. To modify the parameters for this section, enter
information in the fields as follows:
Set Date/Time: Check this box to synchronize the 860
DSPr’s clock to the clock on the WorkBench computer.
Format Data File System: Check this box to reformat
the 860 DSPr’s flash disk prior to transferring the
selected files. This option may be desired for periodic
maintenance, but is not necessary (and probably
should not be performed) each time a device is
configured. This option is only available if you have selected Add Selected Items and Delete
All Other Items on the Packet Mode Transfer screen shown in the previous step.
Reboot Device: Check this box to reboot the 860 DSPr after the configuration package has
been downloaded. Some options require the 860 DSPr to be rebooted for the options to be
applied.
When you are satisfied with your entries, click Next to transfer the configuration package to the
selected 860 DSPr.
The Transfer Configuration Package window will appear,
indicating the progress of the configuration transfer to the
connected 860 DSPr.
1. Select the name of the connected 8300 FST from the tab.
2. Perform one of the following steps to edit the configuration package on the selected 8300
FST:
From the Toolbar click on the down arrow next to the button and then select
Configuration Wizard.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then click on Configuration Wizard.
1. Select the name of the connected 8300 FST from the tab.
2. Perform one of the following steps to edit individual configuration parameters on the
selected 8300 FST:
From the Toolbar click on the down arrow next to the button and then select the
configuration parameter that you wish to edit.
OR
From the tab, right-click on the name of the connected device, hover over
Configure, and then select the configuration parameter that you wish to edit.
Toolbar
Devices Tab
3. The corresponding configuration parameter window will appear, make any desired
changes and then select the button to send the configuration parameter that you
chose to modify to the connected 8300 FST or select the button to exit without
changing the configuration parameter.
Connectivity Parameters
IP Address: Enter the IP address of the 8300 FST.
Subnet Mask: Enter the subnet mask of the 8300
FST.
Default Gateway: Enter the gateway the 8300 FST needs to use.
Preferred DNS Server: Enter the preferred DNS server’s IP address. (This field is required
if trap destinations are set as text instead of IP addressed.)
Alternate DNS Server: Enter the alternate DNS server’s IP address. (This field is required if
trap destinations are set as text instead of IP addressed.)
Login Parameters
Master Username: Enter the username you will use to log in to the 8300 FST via the built-in
web server.
Master Password: Enter the username you will use to log in to the 8300 FST via the built-in
web server.
When you are satisfied with your entries, click Next to continue with the SNMP parameters.
When you are satisfied with your entries, click Next to continue with the Additional Configuration
Options.
System Requirements
To operate the TDM software, your system must meet the following minimum requirements:
WorkBench for the 860 DSP
• 200 MHz Pentium-II
• 64 MB RAM
• 100 MB free disk space
• Microsoft Windows NT 4.0, 2000 or XP
• Color monitor running at 256 colors or higher, 800 x 600 minimum screen resolution
• Windows compatible keyboard and mouse
WorkBench TDM Component
• WorkBench for the 860 DSP v1.5 or higher
• Internet connection
TDM Server
• 1 GHz Pentium-III
• 256 MB RAM
• 2 GB free disk space
• Microsoft Windows XP (10 concurrent connection limit) or Windows Server 2003
• Microsoft SQL Server 2000 with Service Pack 3a
• Color monitor running at 256 colors or higher, 800 x 600 minimum screen resolution
• Windows compatible keyboard and mouse
• Private Network Security
• NAT (firewall, router or computer) with TCP port 80 mapped to TDM server and TCP
port 24007 open for outgoing packets
• Static IP Address
WorkBench Software - Section V: Trilithic Data Manager (TDM)
V-9
860 DSP or 860 DSPi with web browser capabilities (v6.1.1.1 or higher)
TDM Mail Server (Not supplied by Trilithic)
• Incoming email server using POP3 or IMAP
• Outgoing email server using SMTP or SMTP-AUTH
• Email servers must be accessible via TCP/IP from the TDM server
Installation Instructions
If TDM Server has already been installed, proceed to Step 2: Grant Others Permission to
Access TDM Administration.
Prerequisites
Before you can access the TDM feature within the WorkBench application:
• The TDM Server software must have previously been installed. For installation instructions,
refer to Chapter 2: TDM Server Installation in this manual.
Before you can use the TDM Component of WorkBench to make configuration changes on the
860 DSP or 860 DSPi:
• WorkBench must have been installed with the Full Access option enabled. If WorkBench
was installed with Limited Access enabled, you will not be able to perform any functions
associated with the TDM Outbox or Task Sheets.
• You will not be allowed to configure an 860 DSP or 860 DSPi to point to TDM.
Before you can configure WorkBench to point to the TDM server:
• You must know the Host Name or IP Address of the TDM server.
The TDM Inbox and Outbox menu options will now appear in
the Navigator Window, under the Global tab. A TDM option will
appear under Application Options on the Global tab, and a TDM
tab will also appear after the Devices tab.
You can now choose which specific work groups to subscribe to. This allows you to filter which of
the 860 DSP’s or 860 DSPi’s will receive and send data. Only set subscriptions if you do not
want to send and receive data from all available 860 DSP’s and 860 DSPi’s on the TDM network.
For additional information in setting subscriptions, continue to step 1 in the next section,
Subscribing to 860 Work Groups.
If the subscription service is not needed, proceed to step 2 in the next section, Subscribing to
860 Work Groups.
It may take several minutes for the TDM Inbox and TDM Outbox
to appear in the navigator window, as WorkBench requires time
to synchronize with the TDM server.
Each 860 DSP or 860 DSPi included in the TDM network will have its own inbox and outbox
which are displayed under the TDM Inbox and TDM Outbox headings in the navigator window.
The TDM Outbox will contain a Global outbox as well as any work group outboxes.
Overview
TDM Administration serves as a headquarters for managing the functions and features of the
TDM application. TDM Administration performs the following tasks:
Email Maintenance
• Add, edit, or remove email users from the TDM network
• Select and configure servers that will be used to send and receive TDM email
• Add or remove email groups and their members
• Set up address books for individual users, groups, and for global use
Field Data File Type, Transaction History, and Web Link Maintenance
• List, add, and delete field data type extensions
• List date-specific activity, including file transfers and account maintenance
• Add and delete web links that can be accessed by the 860 DSPs in the TDM network
1. Title bar - the TDM Administration title bar indicates the name of the program. This title
bar is static and will not change while the TDM Administration application is used.
2. Main menu - The main menu includes hyperlinks to all of the TDM Administration
pages. Each of the links is explained in detail in the following sections of this chapter.
3. Data window - Each of the functions that correspond to the hyperlinks in the main
menu will be displayed in the data window. The content of the data window will change,
depending on which hyperlinks are selected from the main menu.
2
3
4
5
6
7
8
9
10
11
12
13
When a new 860 DSP or DSPi first attempts to connect with the
TDM server it is automatically added to this list with a “No” in
the Authorized column. Before a new 860 DSP or DSPi is
allowed to connect to the TDM server, you must authorize it by
changing the “No” to “Yes.”
1
2
3
4
5
6
4. If you want the 860 DSP or DSPi to log into TDM email automatically, choose what user
name the 860 DSP or DSPi will log in as.
5. Select the appropriate option from the drop down to add a DSP to an existing work
group.
6. Click the Add button.
7. Select the appropriate 860 DSP or DSPi by putting a check in the correct box under
the Select column.
8. Click the Flip Auth button.
To delete an 860 DSP or DSPi from the TDM network:
9. Select the unwanted 860 DSP or DSPi by putting a check in the correct box under the
Select column.
10. Click the Delete button.
11. Click the Edit button for the appropriate 860 DSP or DSPi.
12. Edit the properties as necessary. You may need to scroll down to reach the editing
section.
13. Click the Save button.
1. To add a work group, enter the name of the work group in the Name field, and a brief
description of the work group in the Description field. Enter the user name and
password used to access the work group’s parameters in the User Name and
Password fields.
2. If the new work group and its members are to be added to an existing work group,
select the existing work group from the pull down list.
3. Click the Add button.
4. To delete a work group, select the check box corresponding to the work group to be
deleted.
5. Click the Delete button.
WorkBench Software - Section V: Trilithic Data Manager (TDM)
V-31
6. To add or delete 860 DSP’s or DSPi’s to or from a specific work group, click the
Members link. The Work Group Members page for the selected work group will load.
To add users to or delete 860 DSP’s or DSPi’s from a work group:
7
8
9
10
11
7. Select the work group whose members will be edited using the drop-down list, then
click the Display button.
8. Select the check box corresponding to the 860 DSP or DSPi to be removed from the
work group.
9. Click the Remove button.
10. Select the check box corresponding to the 860 DSP or DSPi to be added to the
selected work group.
11. Click the Add button.
9. To edit a work group, click the Edit button for the appropriate work group.
10. You may need to scroll down to reach the editing section. Edit the properties as necessary.
11. Click the Save button.
3. To choose another inbox, select the appropriate Inbox from the drop down list.
4. Click the Display button to refresh this screen.
5. To delete a file from an inbox, choose the unwanted file by selecting its check box.
6. Click the Delete button.
7. To download a file from an inbox, click the Download link.
8. Click either Previous or Next to move back and forth in the list of inbox files.
3. To choose another outbox, select the appropriate Outbox from the drop down list.
4. Click the Display button to refresh this screen.
5. To delete a file from an outbox, choose the unwanted file by selecting its check box.
6. Click the Delete button.
7. To upload a file to an outbox, click the Browse button, then locate and select the file.
8. Click the Upload button.
9. Click either Previous or Next to move back and forth in the list of outbox files.
1. To add an email user, enter the name of the user in the Userame field, and the user’s
full name in the User’s Full Name field. Enter the email address and password that
the user will use to access their account in the E-Mail Address and Password fields.
2. If the new email user is to be added to the global address book, select the check box
corresponding to the Global Address Book option.
3. Choose the email group(s) to like to add the user to by putting a check in the box next to
the appropriate group name.
4. Place a check here to automatically add this user to the address books for the email
groups you selected in the previous step.
5. Click the Add button.
6. To delete an email user, select the check box corresponding to the user to be deleted.
7. Click the Delete button.
10. To edit an email user, click the Edit button for the appropriate email user.
11. Edit the user properties as necessary. You may need to scroll down to reach the editing
section.
12. Click the Save button.
1. To add an email group, enter the name of the group in the Name field.
2. To add email users to the new group, select the check box corresponding to the users
that will be added to the new group.
3. If the users in the new email group are to be added to the address book for the new
group, select the check box corresponding to the Address Book option.
4. Click the Add button.
5. To delete an email group, place a check in the box next to the email group you want to remove.
6. Click the Delete button.
7. Click either Previous or Next to move back and forth in the list of email groups.
8. To edit an email group, click the Edit button for the appropriate email group.
9. Edit the group properties as necessary. You may need to scroll down to reach the
editing section.
10. Click the Save button.
1. To choose another email address book, select the appropriate email address book
from the drop down list.
2. Click the Display button to refresh this screen.
3. To delete a member from an email address book, place a check in the box next to the
member you want to remove.
4. Click the Delete button.
5. To add a new member to an email address book, type in the name you want displayed.
6. Type in the Email address.
7. Click the Add button.
8. Click either Previous or Next to move back and forth in the list of email addresses.
9. To edit an email address within an address book, click the Edit button for the
appropriate email address.
10. Edit the email address properties as necessary. You may need to scroll down to reach
the editing section.
11. Click the Save button.
1. To choose another drop box, select the appropriate drop box from the drop down list.
2. Click the Display button to refresh this screen.
3. To delete a web link, select the unwanted web link by putting a check in the box.
4. Click the Delete button.
5. To add a new web link, type in the web link’s name.
6. Type in the URL.
7. Click the Add button.
8. Click either Previous or Next to move back and forth in the list of web links.
1. To add a new file type, enter the file extension in the File Extension text box.
2. Enter a description of the file type in the Description text box.
3. Click the Add button.
4. To delete an obsolete file type, select the unwanted file type(s) by putting a check in the
box.
5. Click the Delete button.
6. Click either Previous or Next to move back and forth in the list of field data file types.
1. Enter the IP address for the new database in the Host field.
2. Enter the name of the new database in the Database field.
3. Enter the user name with which the new database will be accessed in the Username
field.
4. Enter the password with which the new database will be accessed in the Password
field.
5. Click the Add button.
1. To view a specific 860 DSP’s or DSPi’s transaction history, choose a date range to
view. Click each calendar icon and select a starting (From Date:) date and ending (To
Date:) date.
2. Select an 860 DSP or DSPi from the drop down list.
3. Click the Display button to refresh this screen.
Once a drop box has been selected, the following screen will be displayed.
4. To view the transaction history for a different set of dates, choose a date range you’d
like to view.
5. Select an 860 DSP or DSPi from the drop down list.
6. Click the Display button to refresh this screen.
7. The transaction history for the selected 860 DSP or DSPi is displayed.
8. Click either Previous or Next to move back and forth in the list of transactions.
1. Enter the work order number to search for in the Work Order field, or
2. Enter the technician’s identification to search for in the Tech ID field, or
3. Enter the starting and ending date with which to search for work orders in the Start
Date and End Date fields. The date must be entered in MM/DD/YYYY (month, date,
year) format.
4. Click the Search button to refresh the screen.
Once the work order search criteria has been selected, the following screen will be displayed.
5. The work order records matching the search criteria are displayed.
6. Click either Previous or Next to move back and forth in the list of work orders.
1
2
3
1. Enter the starting and ending date with which to search for exceptions in the From Date
and To Date fields. The date must be entered in MM/DD/YYYY (month, date, year)
format.
2. Select the 860 DSP or 860 DSPi for which exceptions will be searched.
3. Click the Search button to refresh the screen.
10. Select the check box corresponding to the task exception to be deleted.
11. Click the Delete button.
TDM Outbox
The TDM Outbox houses the Global outbox, work group outboxes and individual 860 DSP and
DSPi outboxes. All outboxes store data that will be sent to an 860 DSP or DSPi. Among the data
types that can be stored in outboxes are firmware upgrades, updated channel plans, locations,
macros, tasks (work orders) and device configurations.
1
2
3
4, 5, 6
7. Placing an item into the Global outbox automatically sends it to ALL of your outboxes.
All items placed in the Global outbox need to be manually deleted if you:
a. no longer want them after they have been received by all outboxes
b. don’t want them sent to the outboxes of 860 DSP’s or DSPi’s that are added in the
future
c. do not subscribe to any work groups
8. You can place an item in an individual 860 DSP or DSPi outbox if you don’t want that item
to be shared with other 860 DSP’s or DSPi’s. Individual 860 DSP or DSPi outboxes
automatically empty after items are sent to the 860 DSP or DSPi.
9. The numbers in the () indicate how many undelivered items are in an outbox.
10. You can place an item in a work group outbox if you only want it to go to the 860 DSP’s or
DSPi’s that are work group members. Work group outboxes automatically empty after
items are distributed to the work group members.
3. Right-click on the name of the package(s) you want to send and select Send to
Outbox from the drop down menu.
4. Select your desired outbox category from the next drop down menu and proceed by
selecting the appropriate options and then clicking Send.
3. Right-click on the name of the channel plan(s) you want to send and select Send to
Outbox from the drop down menu.
4. Select your desired outbox category from the next drop down menu and proceed by
selecting the appropriate options and then clicking Send.
3. Right-click on the name of the macro(s) you want to send to an outbox and select Send
to Outbox from the drop down menu.
4. Select your desired outbox category from the next drop down menu and proceed by
selecting the appropriate options and then clicking Send.
3. Right-click on the name of the location(s) you want to send to an outbox and select
Send to Outbox from the drop down menu.
4. Select your desired outbox category from the next drop down menu and proceed by
selecting the appropriate options and then clicking Send.
3. Right-click on the name of the location(s) you want to send to an outbox and select
Send to Outbox from the drop down menu.
4. Select your desired outbox category from the next drop down menu and proceed by
selecting the appropriate options and then clicking Send.
4. Enter the code for the option(s) using the same format as shown.
Note: Trilithic will send you this code when you purchase the option(s).
5. Click the OK button.
3. Right-click on the file you want to send and select Send to Outbox from the drop down
menu.
4. Select your desired Outbox category from the next drop down menu and proceed by
selecting the appropriate options and then clicking on Send.
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2
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5
6. Type in a unique Task ID. The Task ID can consist of letters or numbers and can be up
to six characters long.
Task IDs for all open tasks must be unique. The tasks they represent will later be
attached by 860 DSP or DSPi operators to data logs for record keeping purposes.
7. The Priority, Last Name, and First Name columns are the attributes you entered
earlier in step 5. Type in or select from the drop down list the appropriate information.
3. Place a check next to the Outbox(es) to which you’d like to send the task.
4. Click the Send button.
Only use this method to send a task when the TDM server is
not available.
If the 860 DSP or DSPi you want to send a task to is NOT currently connected to WorkBench,
go to step 1.
If the 860 DSP or DSPi you want to send a task to IS currently connected to WorkBench, go to
step 4.
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7. Select the 860 DSP or DSPi to send the task to by placing a check in the appropriate
box.
This screen will not appear if only one 860 DSP or DSPi is
currently connected to WorkBench.
1. Right-click on the task sheet you want to delete and select Delete from the drop down
menu.
2. If the task sheet is closed, right-click on it and select Properties from the drop down
menu.
3. If necessary, edit the Name or Description on the Task Sheet Properties window that
appears.
4. The properties of the currently-selected task sheet are shown in the Details window.
1. Go to File.
2. Select Import and then Tasks/Task Sheets from the drop down menu.
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3. Locate the task sheet file to import. A task sheet definition’s file type is *.tsh.
4. Click the Open button.
1. Go to File.
2. Select Import and then Tasks/Task Sheets from the drop down menu.
3. Locate the task you’d like to import. A task file’s file type can be either .clsd (closed
task) or .task (open task).
4. Click on Open.
1. Make sure the task sheet whose definition you want to export is open. Go to File
and select Export.
2. Select Task Sheet Definition... from the drop down menu.
If you exported more than one task, each task will export into its
own separate file. For example, three tasks will export into three
different files.
1. Right-click on the task sheet you want to export and highlight Export to Local Disk
from the drop down menu.
2. Open the task sheet you wish to export and then go to File and select Export. Now,
select Task Sheet File... from the drop down menu.
Overview
Following is a brief explanation of the different reports available in TDM, with a brief
description. More detailed explanations of these reports are in following sections.
At-Tap Node History - Shows all records within specified date range for selected macro,
organized by node.
Calibration Check - Shows all records within specified date range for selected macro.
Shows percentage of pass/fail.
House History - Shows all records for selected address, organized by descending work
date. Searchable by city or street address.
Meter Inventory - Displays operator name, model, firmware, last calibration date and options.
Set Top Compliance Details - Shows all records within specified date range for “set top”
macro.
Set Top Compliance Summary - Same as Set Top Compliance Details report but not
expandable down to macro results. Better for larger date ranges.
Technician Compliance - Shows degree of technician compliance based on TDM
Compliance Matrix.
Introduction
The At Tap Node History report provides information on macros run in the field, listed by
node. This can be useful for tracking problem areas of the outside plant. Typically, this
report is used to track escalated service calls by listing failed macros run at the tap by the
installation technician.
This report can also be used to display pass/fail percentages for any macro listed by node,
city, zip code, etc.
Report Parameters
The report parameters are defined as follows:
Comments: Text entered in this field will be
displayed on the report.
Date Range: Limits results displayed to
specified date range.
Work Group Depth: Displays depth of work
group hierarchy listed on report Expand to:
Denotes level of report detail. Choices are
work group, node, work order, macro and data
log.
Show Failed Only: If checked, displays only
failed macro results.
Order Nodes By: Denotes how nodes are
organized. Choices are Node Name, Number,
Fail, and Percent Fail.
Node Attribute: Organizes results according to
node name, city, zip code, etc. Entries in this
field must match flat file headers for desired field.
Macro Name Expression: Defines name of macro. Wild card in the form of %Macro
Name%.
The sample above displays the name of the report, the date and time the report was
generated, the specified date range for the report, and the text entered in the Comments
field (Application Note Test Comment).
A green check mark beside the work order number denotes the
macro has passed. A red X indicates that one or more steps in
the macro has failed. If a yellow triangle with an explanation
mark appears, this indicates there is no job type information for
that work order.
Introduction
In some companies, the technicians are required to run a macro to verify that the meter is
measuring signal levels accurately. This macro (typically a Scan test) would be run at a test
point with known levels and would have narrow limits for a pass/fail result. The typical
macro name for this test is “cal chk” and TDM has a report to display the results of this test.
Report Parameters
The report parameters are defined as follows:
Comments - Text entered in this box will be
displayed in report.
Date Range - Limits results displayed to specified
date range.
Work Group Depth - Displays pass/fail numbers for
work group hierarchy.
Expand to - Denotes level of report detail. Choices
are work group, technician, macro and data log.
Macro Name - Defines name of macro. Wild card in
the form of %Macro Name%.
Technician - Limits results to specific user defined
technician or technicians.
Work Group - Limits results to user defined work
group or work groups.
Show Passed - If checked, displays technicians with
passing results. Otherwise only failed results are displayed.
The sample above displays the name of the report, the date and time the report was
generated, the specified date range for the report, and the text entered in the Comments
field (Application Note Test Report).
Introduction
The house history report shows all records for the selected address, organized by the date
of each work order. The house history report is searchable by city or street address and is
typically used for viewing of “problem” houses. The house history report displays work
orders and macros for each searched address. The report allows the operator to view a
house’s service calls and the outcome of each call.
Report Parameters
The report parameters are defined as follows:
Comments - Text entered in this box will be displayed in
report.
Date Range - Limits results displayed to specified date
range.
Street Address - Search house history report data for the
specified address.
City - Search house history report data for the specified
city.
Expand To - Denotes level of report detail. Choices are
work groups, technician, work order, macro and data log. Report can be manually
expanded.
Introduction
The Meter Inventory Report is simply a detailed listing of all the 860 DSP and DSPi meters
recorded on the TDM server.
Report Parameters
The report parameters are defined as follows:
Comments - Text entered in this field will be displayed on
the report.
Order Meters By - Drop down menu. Choices are
Operator, Model, Firmware, Last Connection and
Calibration Date. Defines how results are listed.
Show Option Detail - If checked, report displays options
enabled on each meter.
Introduction
The Set Top Compliance Details report could also be named the Macro Compliance
Details Report. Originally designed to provide technician compliance for the “set top”
macro, this report can be used to provide technician compliance for any macro listed on
the TDM Job Compliance Matrix. The “set top” macro would typically be a macro run at the
set top box to ensure the technician was leaving the job with satisfactory measurements at
the customers TV set.
Report Parameters
The report parameters are defined as follows:
Comments - Text entered in this box will be displayed
in report.
Date Range - Limits results displayed to specified
date range.
Work Group Depth - Displays depth of work group
hierarchy listed on report.
Expand To - Denotes level of report detail. Choices
are work groups, technician, work order, macro and
data log. Report can be manually expanded.
Technicians - Specific tech IDs can be entered. If left
blank all technicians will be listed.
Work Groups - Specific work groups can be entered. If left blank all work groups will
be listed.
Macro Name - Defines name of macro. Wild card in the form of %Macro Name%.
Macro name must match macro name used in compliance matrix.
The sample above displays the name of the report, the date and time the report was
generated, the specified date range for the report, and the text entered in the Comments
field (Application Note Test Comments).
A green check beside the work order indicates all the tests in
the macro have passed. A red X indicates one or more steps
have failed.
Introduction
The Set Top Compliance Summary Report could also be named the Macro Compliance
Summary Report. Originally designed for the “set top” macro, this report can be used to
display compliance results for any macro used in the TDM Job Compliance Matrix. Similar
to the Set Top Compliance Details Report, this report shows only the results for the work
group hierarchy. This report is not expandable to the technician or any lower level. The
advantage of this report is that on systems with large TDM databases, this report will
generate quickly and give management an overview of work group macro compliance.
Report Parameters
The report parameters are defined as follows:
Comments - Text entered in this box will be displayed
in report.
Date Range - Limits results displayed to specified
date range.
Work Group Depth - Displays depth of work group
hierarchy listed on report.
Technicians - Best left blank. Will give results for
specific tech if desired.
Work Groups - Specific work groups can be entered.
If left blank all work groups will be listed.
Macro Name - Defines name of macro. Wild card in
the form of %Macro Name%. Macro name must match macro name used in
compliance matrix.
The sample above displays the name of the report, the date and time the report was
generated, the specified date range for the report, and the text entered in the Comments
field (Application Note Comment).
The report headers are defined as follows:
Work Groups - Displays the hierarchy of work groups, displays the names of the
specific work groups.
Technician - Displays the number of technicians in the work group hierarchy.
Work Orders - Displays the number of completed (passed) macros, failed macros,
number of total installs (jobs requiring the macro), and percentage completed (number
of jobs passed over total number of jobs) for each work group and the work group
hierarchy.
Macro Compliance - Displays number of macros run by technicians, number of
macros required by the Job Compliance Matrix, and the percentage of those run to
those required for the individual work groups up through the work group hierarchy.
Data Log Compliance - Displays total number of macro steps run and the percentage
of those that passed for individual work groups up through the work group hierarchy.
Introduction
Probably the most commonly used TDM report is the Technician Compliance Report. This
report is at the heart of TDM’s workforce management capabilities. With this report,
management can determine the answer to two basic questions: Did the technician run the
tests we want him to run for the particular job type, and did he leave the customer’s home
with passing results for those tests? This report can be used to grade technician
performance over time, as well as identify problem technicians.
Report Parameters
The report parameters are defined as follows:
Comments - Text entered in this box will be displayed
in report.
Date Range - Limits results displayed to specified
date range. Date ranges longer than seven days
automatically generate a summary report.
Work Group Depth - Displays depth of work group
hierarchy listed on report.
Expand To - Denotes level of report detail. Choices
are work group, technician, work order, and macro.
Report can be manually expanded.
Summary Only - If checked, will display non-
expandable report at technician level only.
Show Non-Required - If checked, will display all
macros uploaded for work order, regardless of whether or not they are required.
Technicians - Specific technicians can be entered. If left blank all technicians will be
listed.
Work Groups - Specific work groups can be entered. If left blank all work groups will
be listed.
Areas - Leave blank. Used for specific contractor version of TDM.
As stated above, if the date range is set to a period longer than seven days the report
generated will be a non-expandable summary report. The reason for this is that on larger
systems, the amount of requested data is so large that the report would take several
minutes to generate.
Report Analysis
In the example above, if we look at the values in the horizontal fields for tech 1111 we can
see that this tech had 5 work orders. Of those 5, 60% fully passed. He ran 7 of the 8
required macros for a compliance percentage of 88%. In the data log compliance field we
see that of the 16 macro steps run 94% passed. This indicates that, with a few exceptions,
this tech is running the required macros and leaving the job with passing results.
If we look at tech 2222 we see that of the 5 work orders he had only 20% passed. He was
fully compliant regarding the number of macros run (100%), however the data log
compliance shows that of the 20 macro steps run only 40% passed. This indicates that the
tech is running the required macros but leaving the job with mostly failed results.
Based on these two technicians, the analysis shows that tech 2222 is likely to have more
service callbacks than tech 1111. If technician 2222’s performance can be improved,
repeat visits to the customer’s home can be reduced. This will lower costs due to fewer
truck rolls and improve overall customer satisfaction.
The Technician Compliance Report is a powerful tool to help identify technicians that need
additional training or supervision and work groups that may need attention due to poor
performance.
WorkBench Software - Section V: Trilithic Data Manager (TDM)
V-128
At the top of the report there are some additional options. These are defined as follows:
Refresh - Refreshes the current report if parameters are
changed