NCIP Citizen's Charter PDF

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(In compliance with Republic Act 9485 of the Anti-Red Tape Act of 2007 passed in order to improve

efficiency in the delivery of government service to the public by reducing bureaucratic red tape, preventing
graft and corruption, and providing penalties therefore.)

NATIONAL COMMISSION ON INDIGENOUS PEOPLES (NCIP)

Republic Act 8371, otherwise known as “The Indigenous Peoples Rights Act of 1997”, created on October 29, 1997,
the National Commission on Indigenous Peoples, as the primary government agency responsible for the formulation
and implementation of policies, plans and programs to promote and protect the rights and well-being of the
Indigenous Cultural Communities / Indigenous Peoples and the recognition of their ancestral domains as well as their
rights thereto.
COMPOSITION

The NCIP shall be an independent agency under the Office of the President and shall be composed
of seven (7) Commissioners belong to ICCs/IPs, one (1) of whom shall be the Chairperson. The
Commissioners shall be appointed by the President of the Philippines from a list of recommendees
submitted by authentic ICCs/IPs: Provided, That the seven (7) Commissioners shall be appointed
specifically from each of the following ethnographic areas: Region I and the Cordilleras; Region II; the
rest of Luzon; Island Groups including Mindoro, Palawan, Romblon, Panay and the rest of the Visayas;
Northern and Western Mindanao; Southern and Eastern Mindanao; and Central Mindanao; Provided, That
at least two (2) of the seven Commissioners shall be women.

POWERS AND FUNCTIONS

To accomplish its mandate, the NCIP shall have the following powers, jurisdiction and function:
a) To serve as the primary government agency through which ICCs/IPs can seek government assistance
and as the medium, through which such assistance may be extended;
b) To review and assess the conditions of ICCs/IPs including existing laws and policies pertinent thereto
and to propose relevant laws and policies to address their role in national development;
c) To formulate and implement policies, plans, programs and projects for the economic, social and
cultural development of the ICCs/IPs and to monitor the implementation thereof;
d) To request and engage the services and support of experts from other agencies of government or
employ private experts and consultants as may be required in the pursuit of its objectives;
e) To issue certificate of ancestral land/domain title;
f) Subject to existing laws, to enter into contracts, agreements, or arrangement, with government or
private agencies or entities as may be necessary to attain the objectives of this Act, and subject to the
approval of the President, to obtain loans from government lending institutions and other lending
institutions to finance its programs;
g) To negotiate for funds and to accept grants, donations, gifts and/or properties in whatever form and
from whatever source, local and international, subject to the approval of the President of the
Philippines, for the benefit of ICCs/IPs and administer the same in accordance with the terms thereof;
or in the absence of any condition, in such manner consistent with the interest of ICCs/IPs as well as
existing laws;
h) To coordinate development programs and projects for the advancement of the ICCs/IPs and to oversee
the proper implementation thereof;
i) To convene periodic conventions or assemblies of IPs to review, assess as well as propose policies or
plans;
j) To advise the President of the Philippines on all matters relating to the ICCs/IPs and to submit within
sixty (60) days after the close of each calendar year, a report of its operations and achievements;
k) To submit to Congress appropriate legislative proposals intended to carry out the policies under this
Act;
l) To prepare and submit the appropriate budget to the Office of the President;
m) To issue appropriate certification as a pre-condition to the grant of permit, lease, grant, or any other
similar authority for the disposition, utilization, management and appropriation by any private
individual, corporate entity or any government agency, corporation or subdivision thereof on any part
or portion of the ancestral domain taking into consideration the consensus approval of the ICCs/IPs
concerned;
n) To decide all appeals from the decisions and acts of all the various offices within the Commission;
o) To promulgate the necessary rules and regulations for the implementation of this Act;
p) To exercise such other powers and functions as may be directed by the President of the Republic of the
Philippines; and
q) To represent the Philippines ICCs/IPs in all international conferences and conventions dealing with
indigenous peoples and other related concerns.
MANDATE

The NCIP shall protect and promote the interest and well-being of the ICCs/IPs with due regard to
their beliefs, customs, traditions and institutions.

VISION

As enabling partner and lead advocate, the NCIP envisions genuinely empowered Indigenous
Cultural Communities/Indigenous Peoples (ICCs/IPs) whose rights and multi-dimensional well-being are
fully recognized, respected and promoted towards the attainment of national unity and development.

MISSION

The NCIP is the primary government agency that formulates and implements policies, plans and
programs for the recognition, promotion and protection of the rights and well-being of IPs with due regard
to their ancestral domains and lands, self-governance and empowerment, social justice and human rights,
and cultural integrity.

INDIGENOUS PEOPLES RIGHTS

It is an embodiment of the rights and aspirations of indigenous peoples, which are as follows:

 Right to Ancestral Domains – The rights of ownership and possession of ICCs/IPs to their
ancestral domains shall be recognized and protected.

 Right to Self-Governance and Empowerment - The state recognizes the inherent right of
ICC/IPs to self-governance and self-determination and respects the integrity of their values,
practices and institutions. Consequently, the state shall guarantee the right of ICCs/IPs to freely
pursue their economic, social and cultural development.

 Social Justice and Human Rights - The state shall likewise ensure that the employment of any
form or coercion against ICCs/IPs shall be dealt with by law.

 Cultural Integrity – the State shall respect, recognize and protect the right of ICCs/IPs to
preserve and protect their culture, traditions and institutions. It shall consider these rights in the
formulation and application of national plans and policies.
NCIP EMPLOYEE PLEDGE

I am an NCIP employee,
I advocate:
The promotion of tribal institutions,
(they are the jewels in the shifting sands of the mainstream)
Recognition of ancestral domains,
(they are the connecting link between the ancestors and the present)
Prevention and settlement of disputes,
(the tales about mother nature and the IP is always a story of peace)
Promotion of Indigenous knowledge, systems and practices;
(what is hidden from the mainstream is revealed to the IP)
The assurance of free and prior informed consent of IP communities; and,
(the way to an IP’s heart is through full transparency)
Promotion of the empowerment and overall development of the IP.
(the community is a person, it develops as a whole, not in parts)
I shall serve with all my heart, mind, body, and soul.
This I swear by my Maker,
by my ancestors,
and before all men.

ACCESSIBILITY AND TRANSPARENCY

Subject to such limitations as may be provided by law or by rules and regulations promulgated
pursuant thereto, all official records, documents and papers pertaining to official acts, transactions or
decisions, as well as research data used as basis for policy development of the Commission shall be made
accessible to the public.

EXERCISE OF RIGHT TO INFORMATION

In recognition of the right of the people to information on matters of public concern, the NCIP
shall make accessible to the public all official records, documents and papers pertaining to official acts,
transactions, as well as research data used as basis for policy development of the Commission. The exercise
of the right to information includes, but shall not be limited to the following:

a) Installation of an information monitoring system to serve the information needs and


requirements of the ICCs/IPs, POs, NGOs, government agencies and the general public; and

b) Periodic reports to the information users on the following areas;

(1) Transfer of personnel, assets, projects, funds and records corresponding to the
reorganization of the ONCC/OSCC,

(2) Establishment and strengthening of the NCIP organizational structure from the
service centers to the national office,

(3) Management of the Ancestral Domains Fund,


(4) Formation and operationalization of the consultative body, and people empowerment
programs, including processes and indicators in the exercise of free and prior
informed consent and other mandatory consultations with respect to communal and
individual IP rights,

(5) Compliance with established standards, guidelines, systems and procedures, grants,
aids and subsidies given to the NCIP, and

(6) Other relevant information.

COMPOSITION OF THE COMMISSION

The Commission shall be composed of seven Commissioners appointed by the President


representing each of the ethnographic regions stated below, one (1) of whom shall be the chairperson. They
shall serve as Commissioners in charge of their respective region. In no case shall one Commissioner serve
or represent more than one ethnographic region:

a) Region I and Cordillera,;


b) Region II;
c) The Rest of Luzon;
d) Island Groups including Mindoro, Palawan, Romblon, Panay, and the rest of Visayas;
e) Northern and Western Mindanao;
f) Southern and Eastern Mindanao; and
g) Central Mindanao.

OFFICES WITHIN THE NCIP

The NCIP shall have the following offices, which shall be responsible for the implementation of
the policies hereinafter provided:

a) Office of the Executive Director. - The NCIP shall create the Office of the Executive
Director, which shall serve as its secretariat. The office shall be headed by an Executive
Director who shall be appointed by the President of the Republic of the Philippines upon
recommendation of the NCIP on a permanent basis. The staffing pattern of the office shall be
determined by the NCIP subject to existing rules and regulations.

b) Ancestral Domains Office - The Ancestral Domain Office shall be responsible for the
identification, delineation and recognition of ancestral lands/domains. It shall also be
responsible for the management of ancestral lands/domains in accordance with a master plan
as well as the implementation of the ancestral domain rights of the ICCs/IPs as provided in
Chapter III of this Act. It shall also issue, upon the free and prior informed consent of the
ICCs/IPs concerned, certification prior to the grant of any license, lease or permit for the
exploitation of natural resources affecting the interests of ICCs/IPs or their ancestral domains
and to assist the ICCs/IPs in protecting the territorial integrity of all ancestral domains. It
shall likewise perform such other functions as the Commission may deem appropriate and
necessary;

c) Office on Policy, Planning and Research - The Office on Policy, Planning and Research
shall be responsible for the formulation of appropriate policies and programs for ICCs/IPs
such as, but not limited to, the development of a Five-Year Master Plan for the ICCs/IPs.
Such plan undergo a process such that every five years, the Commission shall endeavor to
assess the plan and make ramifications in accordance with the changing situations. The Office
shall also undertake the documentation of customary law and shall establish and maintain a
Research Center that would serve as a depository of ethnographic information for monitoring,
evaluation and policy formulation. It shall assist the legislative branch of the national
government in the formulation of appropriate legislation benefiting ICCs/IPs;
d) Office of Education, Culture and Health - The Office on Culture, Education and Health
shall be responsible for the effective implementation of the education, cultural and related
rights as provided in this Act. It shall assist, promote and support community schools, both
formal and non-formal, for the benefit of the local indigenous community, especially in areas
where existing educational facilities are not accessible to members of the indigenous group. It
shall administer all scholarship programs and other educational rights intended for ICC/IP
beneficiaries in coordination with the Department of Education, Culture and Sports and the
Commission on Higher Education. It shall undertake, within the limits of available
appropriation, a special program which includes language and vocational training, public
health and family assistance program and related subjects.

It shall also identify ICCs/IPs with potential training in the health profession and
encourage and assist them to enroll in schools of medicine, nursing, physical therapy and other
allied courses pertaining to the health profession.

Towards this end, the NCIP shall deploy a representative in each of the said offices who
shall personally perform the foregoing task and who shall receive complaints from the
ICCs/IPs and compel action from appropriate agency. It shall also monitor the activities of
the National Museum and other similar government agencies generally intended to manage
and preserve historical and archeological artifacts of the ICCs/IPs and shall be responsible for
the implementation of such other functions as the NCIP may deem appropriate and necessary;

e) Office on Socio-Economic Services and Special Concerns - The Office on Socio-


Economic Services and Special Concerns shall serve as the Office through which the NCIP
shall coordinate with pertinent government agencies specially charged with the
implementation of various basic socio-economic services, policies, plans and programs
affecting the ICCs/IPs to ensure that the same are properly and directly enjoyed by them . It
shall also be responsible for such other functions as the NCIP may deem appropriate and
necessary;

f) Office of Empowerment and Human Rights - The Office of Empowerment and Human
Rights shall ensure that indigenous socio-political, cultural and economic rights are respected
and recognized. It shall ensure that capacity building mechanisms are instituted and ICCs/IPs
are afforded every opportunity, if they so choose, to participate in all levels of decision-
making. It shall likewise ensure that the basic human rights, and such other rights as the NCIP
may determine, subject to existing laws, rules and regulations, are protected and promoted;

g) Administrative Office - The Administrative Office shall provide the NCIP with economical,
efficient and effective services pertaining to personnel, finance, records, equipment, security,
supplies and related services. It shall also administer the Ancestral Domains Fund; and

h) Legal Affairs Office - There shall be a Legal Affairs Office which shall advice the NCIP on
all legal matters concerning ICCs/IPs and which shall be responsible for providing ICCs/IPs
with legal assistance in litigation involving community interest. It shall conduct preliminary
investigation on the basis of complaints filed by the ICCs/IPs against a natural or juridical
person believed to have violated ICCs/IPs rights. On the basis of its findings, it shall initiate
the filing of appropriate legal or administrative action to the NCIP.

i) Regional and Field Offices. - The Commission shall operate and maintain sub-national
offices such as the regional and field offices consistent with its mandate and organizational
objectives, the NCIP shall operate and maintain Regional Offices.

a) The regional offices shall be distributed according to equitable number of the


clientele population. Regional centers shall be physically located in strategic
geographical sites to maximize the delivery of basic services and technical support to
ICCs/IPs. The distribution of resources shall be proportionate to the number of
clientele and requirements of the ancestral domains/lands of ICCs/IPs located in each
region. The distribution of the regional offices is as follows:
(1) Ilocos Region - to serve the indigenous peoples in the Provinces of Ilocos
Norte, Ilocos Sur, La Union, and Pangasinan;
(2) Cordillera Region - to serve the IPs in the City of Baguio and the Provinces of
Abra, Benguet, Mountain Province, Ifugao, Kalinga and Apayao;
(3) Caraballo and Cagayan Valley Region - to serve the IPs in the Provinces of
Batanes, Cagayan, Isabela, Quirino, and Nueva Viscaya;
(4) Pinatubo and Northern Sierra Madre Region - to serve the IPs in the
Provinces of Bulacan, Aurora, Nueva Ecija, Tarlac, Pampanga, Zambales, and
Bataan;
(5) Southern Sierra Madre and Bicol Region - to serve the IPs in the Provinces of
Rizal, Quezon, National Capital Region, Camarines Sur, Camarines Norte,
Albay, and Sorsogon;
(6) Western Islands Region - to serve the IPs in the island Provinces of Palawan,
Oriental Mindoro, Occidental Mindoro, and Romblon;
(7) Central Philippine Islands Region - to serve the IPs in the island provinces of
Antique, Aklan, Capiz, Iloilo, Guimaras, Cebu, Negros Occidental, Negros
Oriental, and Bohol;
(8) Zamboanga Peninsula Region - to serve IPs in the provinces of Zamboanga
del Norte, Zamboanga del Sur, and Basilan;
(9) Northwestern Mindanao Region - to serve the IPs in the provinces of Misamis
Occidental, Misamis Oriental, Bukidnon and Camiguin;
(10) Northeastern Mindanao Region - to serve the IPs in the Provinces of Surigao
del Norte, Surigao del Sur Agusan del Norte, Agusan del Sur;
(11) Southern and Eastern Mindanao Region - to serve the IPs in the provinces of
Davao Oriental, Davao del Sur, Compostela Valley, Davao del Norte, South
Cotabato, Sarangani, and the cities Davao, Tagum and Island Garden City of
Samal; and
(12) Central Mindanao Region - to serve IPs in the provinces of Lanao del Norte,
North Cotabato, Sultan Kudarat, and the cities of Cotabato, Iligan and
Marawi;

b) Field Offices at the provincial and community levels shall likewise be created. These
shall be known respectively as Provincial Offices and Community Service Centers.
NCIP ORGANIZATIONAL STRUCTURE
NCIP FRONTLINE SERVICES
Step Duration of Fees and
Applicant/Client Services provider Remarks
Activity Charges
1. Request for status
IP Claimants, of: For IFS item none For IP
Stakeholders, GAs, a. Approved number 1(a) Claimants,
NGOs, LGUs, CADTs/CALT Stakeholders,
and 1(b):
Academe, NCIP s GAs and NGOs:
Commissioners, b. On-process
- 45
1. Request
Bureaus, and field CADT/CALT minutes Letter
offices applications to 1hour 2. Photocopy
c. Proposed or (simple of
existing transactio identificatio
projects or n) n card of the
other surveys - 2 hours requesting
overlaps with (complex party
AD/AL transactio 3. In case for
ns) representati
ve/s, an
authorizatio
For IFS item n letter
number 1(c): should be
- 1 day attached in
(simple the request
transactio letter per
n) CEB
- 3 days Resolution
(complex No. A-062,
series of
transactio
2011
n)
(Note: For NCIP
considering Commissioners,
the reference Bureaus, and
documents field offices:
submitted are 1. Request
complete) Letter (not
mandatory)
2. Request for copies
IP Claimants, of: - 20 - No charge For IP
Stakeholders, GAs, a. Approved for IP Claimants,
minutes
NGOs, LGUs, CADTs/CALT Claimants Stakeholders,
Academe, NCIP s to 30 GAs and NGOs:
and NCIP
Commissioners, b. CEB minutes 1. Request
Bureaus, and field Resolution - Non-
(simple claimants
Letter
offices approving
CADT/CALT
transactio and other 2. Photocopy
application n) stakeholde of
c. AD/AL r shall
- 45 identificatio
Survey plans shoulder
and technical n card of
minutes the
description the
to 1 hour reproducti
d. AD/AL requesting
(complex on cost
recognition party
books or transactio
document/s ns) 3. In case for
that form part representati
of the ve/s, an
recognition
authorizatio
book.
e. NCIP-ADO n letter
generated should be
maps related attached in
to AD/AL the request
letter per
Note: Subject to the CEB
provisions of CEB
Resolution
Resolution No. A-062,
series of 2011 entitled No. A-062,
“Policy Guidelines on series of
Requests for 2011
Documents and/or
photocopies of For NCIP
documents in the Commissioners,
possession and custody Bureaus, and
of the Ancestral field offices:
Domains Office (ADO) 1. Fill-in
required
request
form
NCIP Geodetic 3. Verification and 3 days (simple none Survey
Engineers or through Projection of transaction) Returns with
NCIP Provincial Office AD/AL Surveys 5 days transmittal
and/or Regional Office (complex letter
transaction)

How to avail of the Service:


Service Duration of
Step Applicant/Client Person-in-Charge Remarks
provider Activity
- Proceed to the - Receives the 10 mins Officer-in-Charge
Receiving Section letter request
of the Ancestral and ask the
Domains Office client
and submit the additional
letter request information/det
together with the ail related to
supporting the request, if
1 documents. necessary.
- Fill-in Form No. - Forward the
RD-01 or RD-02, same to the
if necessary ADO Director
- Make or the
clarificatory Recognition
inquiries, if Division Chief.
necessary. - Advise the
client to wait
- Review the 10 mins Dir. Jonathan D.
letter request Adaci
2 and determine Engr. Aldominic
the nature of Galigao
the (or Officer-in-
information/stat Charge)
us needed
- Seek status /
give advice to
the concerned
personnel/focal
person on the
actions to be
taken
- Gather the For IFS 1 - Engr. Anabel -
necessary (except 1(c)) Pinkihan and/or
information and and IFS 2: focal person
provide/discuss - 20 (Consolidated
the same to the minutes to Project Status and
client 1 hour CADT/CALT titles
and resolutions)
For IFS 1(c) - Engrs. Bruno
and IFS 3: Angnganay and
Rodelyn Gonzales
- 1 day to 5 (Verification of
days AD/AL surveys)
- Engrs. Paul Ga-
oy, Medardo
Dangbis, Jr., and
Engr. Basilio
Dinamling
(Projection of
3 AD/AL surveys
and Mapping of
AD/AL)
- Engrs. Marshal
Dulagan and
Melanie Basilio
(Registration of
CADT/CALT and
Segregation of
Titled Properties
from AD/AL)
- Betty Lacar
(CADT/CALT
Recognition books
and documentary
proofs for
CADT/CALT
applications on
file)
- Make - Record the 5 mins Officer-in-Charge
clarificatory action taken /
inquiries, if response made
necessary.
- Receive the
4
status
(either
verbally or
inscribed in
a document)
ISSUANCE OF CONSENT

As mandated under Section 20, Commonwealth Act 141 “The Public Land Act”
Section 20 of CA 141 mandates that before all sales/conveyances of real property be entered into by members of
Indigenous Cultural Communities/Indigenous Peoples (ICCs/IPs), the Commission on National Integration (now the
NCIP) must intervene to determine whether real and voluntary consent was given by the vendor IP. This consent is
determined through interviews conducted with the presence of both parties to the sale. Further, the instrument or the
Deed of Sale shall not be notarized in the absence of the certificate issued by the NCIP.

Schedule of Availability of Service:


7:30 a.m. to 6:00 p.m. without noon break

Who May Avail of the Service:


Vendor of Real Property who is a Member of the Indigenous Cultural Communities/Indigenous Peoples
(ICCs/IPs) within or covered by the jurisdiction of NCIP Region 02

Requirements:
1. Letter-request of vendor
2. Copy of Deed of Sale

Fees/Charges:
None

How to Avail of the Service:


Duration of
Step Applicant/client Service provider Person in charge Remarks
activity
1 Files letter of intent Stamps & receives the 5 minutes Records Officer
letter of intent
2 Appears during Conducts interview 30 minutes Regional Legal
interview Officer
3 Prepares the Certificate 10 minutes Regional Legal
of Consent Officer
4 Receives the Certificate Issues Certificate of 5 minutes Records Officer
of Consent Consent duly signed and
sealed
ISSUANCE OF CERTIFICATION OF NON-OVERLAP (CNO)

(In accordance with the provisions of Administrative Order No.1, Series of 2006)

Certification of Non-Overlap (CNO) is issued by the NCIP to an applicant if the site covered and affected by any
application for concession, license or lease, permit, production-sharing agreement or any programs, projects and
activities does not overlap with any ancestral domain area of any Indigenous Cultural Community/ies or Indigenous
Peoples (ICCs/IPs).

Issuance of CNO will last from a minimum of three (3) days to a maximum of 18 days depending upon the situation.

Schedule of Availability of Service:


7:30 a.m. to 6:00 p.m. without noon break including weekends and holidays

Who May Avail of the Service:


Proponent of any type of exploration, exploitation and utilization of natural resources

Requirements:
Application of Certificate of Non-Overlap (CNO) re: Development, Exploration/Exploitation of natural
resources which was endorsed by concerned entities such as Mines and Geo-Sciences Bureau (MGB) and
Forest Management Bureau (FMB) of the DENR, DOLE, DPWH, DA, DAR, etc. Endorsement shall
include the following:
 Project profile which shall include: the name and principal business address of the applicant, the
contact person, nature and purpose of project, location/indicative map including the name of sitios
covered by the project, its impact area and the duration of the project
 Operational plan and project activities as required by the endorsing agency
 Other relevant data and documents

Fees/Charges:
FBI fee – the amount depends on the approved Work & Financial Plan (WFP)
CNO fee – P500.00

How to Avail of the Service:


A. Conduct of Pre-Field Based Investigation (Pre-FBI) Conference
This pertains to the presentation of activities to be done for the conduct of FBI, preparation and
approval of Work & Financial Plan (WFP) and deposits of fees.
Duration of Person in
Step Applicant/client Service provider Remarks
activity charge
1 Files application Receipt of 15 minutes Records officer
endorsed by concerned application
agencies
2 Issues of Work Order 30 minutes Office of the
to concerned Field Regional
Office Director
3 Attends pre-FBI Conducts pre-FBI 3 to 4 hours FBI team Composed of 3
conference conference staff from the
Provincial
Office or
Community
Service Center
4 Secure of order of Issue order of 10 minutes Accountant
Payment of FBI fee payment
5 Payment of FBI fee Receipt of FBI fee 10 minutes Cashier
6 Release of the FBI Within 2 days Finance section Time includes
fee to the concerned thru the cashier processing of
field office voucher and
check
verification &
validation by the
cashier

B. Conduct of Field Based Investigation (FBI), if necessary


This pertains to the on-site inspection and investigation to determine the presence or absence of
ICCs/IPs and/or ancestral domain in the areas covered by application for CNO to any concession,
license or lease, and permits for the exploration of natural resources.

Duration of Person in
Step Applicant/client Service provider Remarks
activity charge
1 Conduct of FBI Within 3-5 days FBI team The duration in
the conduct of FBI
is dependent upon
the area of
coverage of the
application
2 Preparation and 2 days FBI team
submission of FBI
report by concerned
field offices to
TMSD

C. Issuance of Certificate of Non-Overlap (CNO)


Duration of Person in
Step Applicant/client Service provider Remarks
activity charge
1 Prepares Certificate Within 3 days TMSD focal
of Non-Overlap person
(CNO
2 Issuance of 1 day Regional This is coupled
Certificate of Non- Director with the signing of
Overlap (CNO) an undertaking
that the applicant
agrees to the
conduct of (Free
Prior Informed
Consent (FPIC) if
found later that
there is an overlap
in whole or in part
of any ancestral
domain/
Land.
THE REVISED GUIDELINES ON FREE AND PRIOR INFORMED CONSENT
(FPIC) AND RELATED PROCESSES OF 2012

Pursuant to Administrative Order (AO) No. 03, Series of 2012

Pursuant to Sections 44 (m), 46(a), 57, 58, 59, and 7 of R.A. 8371, otherwise known as the Indigenous Peoples
Rights Act of 1997, and other related provisions, the following guidelines are hereby promulgated in lieu of
NCIP Administrative Order No. 01, Series of 2006, as follows:

a) The FPIC actualizes and strengthens the exercise by ICCs/IPs of their rights to Ancestral Domains,
Social Justice and Human Rights, Self-Governance and Empowerment, and Cultural Integrity;
b) The right of ICCs/IPs to the management, development, use and utilization of their land and
resources within their own ancestral domains shall be given utmost regard;
c) No concession, license, permit or lease, production-sharing agreement, or other undertakings
affecting ancestral domains shall be granted or renewed without going through the process laid
down by law and this Guidelines.(a3)

Schedule of Availability of Service:


7:30 a.m. to 6:00 p.m. without noon break including weekends and holidays

Who May Avail of the Service:


Proponent of any type of exploration, exploitation and utilization of natural resources

Requirements:
Application of Certificate of Precondition (CP) re: Development, Exploration/Exploitation of natural
resources which was endorsed by concerned entities such as Mines and Geo-Sciences Bureau (MGB) and
Forest Management Bureau (FMB) of the DENR, DOLE, DPWH, DA, DAR, etc. Endorsement shall
include the following:

 Project profile which shall include: the name and principal business address of the applicant, the
contact person, nature and purpose of project, location/indicative map including the name of sitios
covered by the project, its impact area and the duration of the project
 Operational plan and project activities as required by the endorsing agency
 Other relevant data and documents

Fees/Charges:
FPIC fee – the amount depends on the approved Work & Financial Plan (WFP)

How to Avail of the Service:


Duration of Person in
Step Applicant/client Service provider Remarks
activity charge
1 Issues the GFPIC work 30 minutes Regional
order Director
2 Attends the pre-FPIC Facilitates the Pre- 1 day FPIC team
conference FPIC conference
3 Reviews/ evaluates the 1 day Regional
WFP Review Team
4 Approves WFP Regional
Director
5 Deposits the FPIC fee Receipt of the FPIC Cashier
fee
6 Notifies the provincial Regional FPIC process
office regarding the Director MANDATORY
deposit made ACTIVITIES (55
days for the
regular FPIC
process and 20
days for the
Special FPIC
process)
7 Post notices and FPIC Team
delivers personal
notices to concerned
ICC/IP through
ADBR.
8 Attends and participates Facilitates the conduct FPIC Team
in the Consultative of Consultative
Community Assembly Community Assembly
or First Meeting
9 Documents the FPIC Team
proceedings during the
Consensus Building
10 Attends and participates Facilitates the FPIC Team
in the Decision Meeting Decision meeting
11 Prepares and submits FPIC Team
the FPIC Report
12 Endorse the FPIC Provincial
report to the Regional Officer
Office
13 Reviews the FPIC Regional If the ICC/IP
report Review Team concerned denies
the proposal of the
applicant, the
process ends on
step no. 14, on the
contrary when the
concerned ICC/IP
decided to accept
the proposal and
issued the
Resolution of
Consent and
already entered
into a
memorandum of
agreement with
the applicant then
continue on step
no. 15
14 Notifies the applicant Regional
on the decision of the Director
ICC/IP and furnishes
them a copy of the
Resolution of Non-
Consent
15 Endorses the FPIC Regional
report to Ancestral Director
Domain Office (ADO),
NCIP Central Office
for further review and
evaluation
CERTIFICATES OF TRIBE MEMBERSHIP

This program validates and confirm Certificates of Tribe Membership conferred to members of Indigenous Cultural
Communities/Indigenous Peoples (ICCs/IPs) only for the intent and purpose it was issued, e. g. tribal identification,
scholarship, local employment, travel abroad, land matters, NAPOLCOM, AFP (PAF, PA, PN, PM), BFP, BJMP
and others.

Schedule of Availability of Service:


Monday to Friday
7:30 a.m. to 6:00 p.m. without noon break

Who May Avail of the Service:


Members of the Indigenous Cultural Communities/Indigenous Peoples (ICCs/IPs) within or covered by the
jurisdiction of NCIP Regional Office.

What are the Requirements:


1. Genealogy Form
2. Information Index Form
3. Certificate of Tribal Membership from Barangay Captain or Tribal Chieftain/Leader of the applicant’s
place of origin.
4. Affidavit of Barangay Captain as to Tribal affiliation (e.g. Itawes, Ibanag, Malaueg, etc.)
5. Certified/Authenticated photocopy of Birth Certificate
6. Joint Affidavit of Two (2) Disinterested IP Persons attesting to the Tribal Membership of the applicant
(No affiliation/consanguinity to the applicant)
7. Personal Affidavit/Service Record/Photocopy of Exams Rating (For NAPOLCOM)
8. Parents Income Tax Return/Tax Exemption
9. Average Grade (For Scholarship)
10. Three (3) pcs. 2 X 2 ID Picture
11. Two (2) pcs. Documentary Stamps
12. Certificate from Local land Office on the Homestead/Patent No. /Lot No., date of issuance, is (sq.m.)
location, No. & Street (For Land Matters)

Fees/Charges
No fees required
Information Index & Genealogy Forms are free

How to Avail of the Service:


Duration of
Step Applicant/Client Service Provider Person in Charge Remarks
Activity
1 Secure Issue genealogy form, 30 minutes Personnel In-charge Filling up of
application form explain & guide on COC genealogy form
applicant how to depends on the
accomplish the form. applicant’s
knowledge on
Interviews applicant as
his/her genealogy.
to his/her tribe affiliation
(If applicant found
and to what purpose the
not a member of
applicant is applying for
the ICCs/IPs,
certification of
he/she is
confirmation.
automatically
Explain to applicant that disqualified.)
application for COC
must be filed from place
of origin
2 Applicant submit Issue Information Index 15mins. Personnel In-
duly Form upon evaluation of charge of COC
accomplished the duly accomplished
genealogy form genealogy form
3 Submits duly Requires submission of 1 day Personnel In- Accomplishment
accomplished other supporting charge of COC & submission of
Information documents depending on the required
Index Form the purpose applied for documents depend
on the capability
of the applicant to
secure the
documents.
4 Submit the Receives, records and 15 minutes Personnel In-charge Incomplete
required evaluates the of COC application will
documents completeness of the not be acted upon/
required documents. returned to the
applicant for
completion.
5 Conduct field Minimum of Personnel In-charge Verification &
verification and 1 day of COC validation validation
validation of the depends on the
authenticity of the distance of the
documents submitted. place where the
applicant comes
from.
4 Prepare Verification & 1 day Personnel in-charge
Validation report
5 Community Service 1 day Personnel in-charge All COCs are
Center submits to the submitted to the
Provincial Office for TMSD for final
endorsement to evaluation for
Technical Management recommendation
Service Division, for confirmation
Regional Office No. 02. of RD except for
PO endorse to TMSD COC for NCIP
for final evaluation for Educational
issuance of COC. Assistance
Program (EAP)
purposes which
are confirmed by
the respective
Provincial
Officers
concerned.
6 TMSD reviews and 30 minutes Personnel in-charge
evaluates
for confirmation/
approval of the Regional
Director
7 Release confirmed COC 15 mins. Personnel In-charge
EDUCATIONAL ASSISTANCE PROGRAM (EAP)

This was conceptualized to assist deserving IP youths to pursue their college education through financial assistance.

Schedule of Availability of Service:


Monday to Friday
7:30 a.m. to 6:00 p.m. without noon break

Who May Avail of the Service:


Poor but deserving members of the Indigenous Cultural Communities or Indigenous Peoples (ICCs/IPs)
who are high school graduates or college level within or covered by the jurisdiction of NCIP Regional
Office.

Requirements:
1. Certificate of Confirmation (COC) on Tribe Membership
2. Duly accomplished application form
3. 2 pcs 2 X 2 ID picture
4. For incoming freshmen: Form 138 (High School Report Card)
5. Income Tax Return of parents/guardians/Certificate of tax exemption
6. Certificate of good moral character from the former school
7. LBP - ATM Account (if available)

Documents required for the release of Financial Assistance (Old Grantee):


1. Certificate of Enrollment/Registration Form/Assessment
2. Certificate of final rating/grades for the previous semester

(New Grantee)
1. Certificate of Enrollment/Registration Form/Assessment

Fees/Charges:
None

How to Avail of the Service:


Duration of
Step Applicant/Client Service Provider Person in Charge Remarks
Activity
1 Apply for Interview applicant. 10-15 mins. Service Center
EAP EAP Focal
Person
2 Issue genealogy form 10 mins Accomplishment of the
and explain how to genealogy form depends on
accomplish the form the knowledge of the
applicant on his family
genealogy
3 Accomplish Evaluates duly 15 mins. Service Center If found out that applicant is
genealogy accomplished EAP Focal not an IP, outright
form and genealogy form Person disqualification
submit the
same
4 Issue EAP application 5 mins Service Center
form and explain the EAP Focal
mechanics on how to Person
accomplish the form
5 Accomplish 1 day Service Center Accomplishment/Submission
EAP Focal Person of application depends on the
application capability of the applicant to
form and secure the documents
secure other needed.
required
documents
6 Submits Receives & reviews 1 day
application the completeness and
and its authenticity of the
supporting documents
documents
7 Endorse application to 5 days Provincial
the Provincial Office Screening
for evaluation Committee
8 Screen and evaluates 5 days Provincial
all application to come Screening
up for the final list of Committee
grantees.
9 Notify all qualified 5 days Provincial EAP
grantees. Focal Person
Submit list of grantees
Regional EAP
to the Regional Office
Focal Person
thru the TMSD
10 Conducts final Regional Focal
evaluation of all Person
application of grantees
submitted by
Provincial Office
11 Prepares & submits 5 days Regional Focal
final listing for Person /TMSD
endorsement of RD to Chief
Central Office
12 Endorse to Central 1 day RD
Office for approval
/funding
13 Notifies Regional DBM thru
Office of the funded OECH, Central
approved listings Office
14 Notifies Provincial Regional Office
Office of the funded thru the Finance
approved listings Section, AFSD
15 Notifies grantees on 5 days Provincial EAP
the requirements for Focal Person
payment of grants
16 Submit Receives and Upon receipt Provincial EAP
requirements evaluates submitted per applicant Focal Person
documents
17 Prepare Payroll and 1 day Provincial EAP
attach documents for Focal Person
payment
18 Endorse Payroll to 1 day PO
TMSD
19 Review completeness 1 day Regional EAP
of documents for Focal Person
payments
Endorse to Finance TMSD Chief
Section, AFS Division
20 Process Voucher from 1 day Admin Aide IV Grants are release thru ATM
ICO to check/diskette ICO-desig. unless accounts are closed,
preparation BO grants are released thru
Accountant checks after notice was given
Admin. Asst. by bank
Chief AO
RD
Cashier
ADJUDICATION AND LEGAL SERVICES

RA 8371 otherwise known as the “Indigenous Peoples Right Act of 1997” recognizes, protect and promote the rights
of indigenous cultural communities/indigenous peoples as emphasized in Section 2 (Declaration of State Policies),
subsections a-f of said law in relation with the advocacy of the NCIP to protect and promote the ICCs/IPs rights
(Delivery of Justice and Human Rights Services) thus, the Regional and/or Provincial Legal Officers shall:

1. Provide ICCs/IPs legal assistance in litigation involving community interests in judicial, quasi-judicial and
administrative bodies;
2. Provides ICCs/IPs legal advice/opinion on matters involving community interests;
3. Initiate legal or administrative action as the case maybe, against any person, organization, NGO or
government agency believed to have violated any of the rights of the ICCs/IPs.

Schedule of Availability of Service:


Monday to Friday
7:30 a.m. to 6:00 p.m. without noon break

Who May Avail of the Service:


Members of the Indigenous Cultural Communities/Indigenous Peoples (ICCs/IPs) within or covered by the
jurisdiction of NCIP Regional Office.

Requirements:
Request (oral or written) from the concerned ICC/IP.
Letter/Recommendation from the Concerned Indorsing Office / Provincial Officer or Legal Officer as the
case maybe.

Fees/Charges:
None

How to Avail of the Service:


a. Request for Legal Advice
Duration of
Step Applicant/Client Service Provider Person in Charge Remarks
Activity
1 Submits request for Receives request 5 minutes Concerned
legal Advice Provincial Legal
Officers
2 Interviews client, 30 minutes Regional/
determination of facts Provincial Legal
and circumstances of Officer
the legal issues at hand
3 Discussion of the legal 30 minutes Regional /
remedies, solutions Provincial Legal
available in order to Officer
address the issues at
hand
b. Request for Legal Opinion
Duration of
Step Applicant/client Service provider Person in charge Remarks
activity
1 Submits request for Study, appreciation 30 minutes Regional /
legal opinion and familiarization of Provincial Legal
the facts and Officer
circumstances of the
matter subject of the
legal opinion
2 Research of applicable 30 minutes Regional /
laws and jurisprudence Provincial Legal
on the matter subject Officer
of the legal opinion
3 Validation, 1 day Regional /
investigation of the Provincial Legal
allegation and/or Officer
issues on the matter
subject of the legal
opinion (if required)
4 Issuance of the legal 1 day If validation and
opinion investigation is
not required

If validation and
2 days investigation is
required.

c. Preparation of Major Pleadings (i.e., complaints, answers, reply, comment, rejoinder, etc.)
Duration
Step Applicant/client Service provider Person in charge Remarks
of activity
1 Submits request for Receives request for legal 5 minutes Provincial Office
legal assistance assistance
2 Interview of client, 30 minutes Provincial Office
validation and verification
of the situation which
needs legal services
3 Interview of client, 30 minutes Regional/
determination of facts and Provincial Legal
circumstances in relation Officer
with the legal issues at
hand
4 Preparation of major 2-3 days Regional/
pleadings (i.e., complaints, Provincial Legal
answers, reply, comment, Officer
rejoinder, etc. as the case
maybe)
5 Appearance in court, quasi- Regional/ Duration and
judicial agencies and Provincial Legal time frame
administrative bodies Officer depends on the
trial dates as
required by the
judge or
Hearing Officer
d. Alternative Dispute Resolution (Facilitation of ADRs among the IPS)
Duration Person in
Step Applicant/client Service provider Remarks
of activity charge
1 Submits request for Receives request for 5 minutes Regional/
alternative dispute alternative dispute Provincial Legal
resolution resolution Officer
2 Interview of client, 30 minutes Regional/
validation and verification Provincial Legal
of the situation Officer
3 Discussion of the possible 3 Hrs Regional/ Duration and
alternative remedies, Provincial Legal time frame
solutions available in Officer depends on the
order to address the issues mediation
at hand (Mediation) between the
parties
4 Parties appear on the Preparation of 1 Hrs Regional/
scheduled conference compromise agreement if Provincial Legal
parties were able to settle Officer
their dispute
5 Furnish parties a copy of 2 days Regional/
the compromise agreement Provincial Legal
or mediation report Officer

e. Preparation of Other Documents


Duration of Person in
Step Applicant/client Service provider Remarks
activity charge
1 Submits request for Interviews client 10 minutes Regional/
preparation of document Provincial Legal
Officer
2 Preparation of the 10-15 Regional/ In cases of
document minutes Provincial Legal affidavits,
Officer letters
30 minutes In cases of
simple
contracts and
motions
QUASI-JUDICIAL POWERS OF THE NCIP

The NCIP shall have the power and authority:

1. To promulgate rules and regulations governing the hearing and disposition of cases filed before it as well as
those pertaining to its internal functions.
2. To administer oaths, summon parties to a controversy, issue subpoena, ad testificandum/duces tecum
requiring the attendance and testimony of witnesses or production of such books, papers, contracts, records,
agreements and other document of similar nature as may be material to a just determination of the matter
under investigation or hearing conducted in pursuance to RA 8371.
3. To hold any person in contempt, directly or indirectly and impose appropriate penalties.
4. To enjoin any or all acts involving or arising from any case pending before it which, if not restrained
forthwith, may cause grave or irreparable damage to any of the parties to the case or seriously affect social
or economic activity.

Schedule of Availability of Service:


7:30 a.m. to 6:00 p.m. without noon break

Who May Avail of the Service:


Members of the Indigenous Cultural Communities/Indigenous Peoples (ICCs/IPs) within or covered by the
jurisdiction of NCIP Regional Office

Requirements:
Complaint/petition

Fees/Charges:
None

How to Avail of the Service:


Duration of Person in
Step Applicant/client Service provider Remarks
activity charge
1 Submits complaint/ Receives and checks 10 minutes RHO Clerk
petition the complaint/ petition
and forwards it to the
Regional Hearing
Officer for final
verification

2 Verifies completeness Regional The document


of complaint/ petition Hearing will returned
Officer immediately to
the complainant
/ petitioner of
found
incomplete
3 Receives a copy of the Dockets and furnishes RHO Clerk
complaint/ petition copies to complainant/
petitioner
4 Issue summons with RHO Clerk
petition attached to
respondents
5 Receives answer RHO Clerk
respondents
6 Issues notice of RHO Clerk If complaint/
preliminary conference petition are
to both parties for the with prayer for
scheduled hearing of the issuance of
the case Temporary
Restraining
Order and with
Writ of
Preliminary
Injunction,
Regional
hearing Office
Clerk issues
summons and
notice of
summary
hearing five (5)
days upon
receipt of
complaint/
petition.
FLOW CHART FOR INCOMING/OUTGOING COMMUNICATIONS

Duration of
Step Office Activity Person-in-Charge
Activity

1  Receives and records all incoming documents and routes to 2 hour Records Officer
recipient office/s and Official/Employee..
2  Makes Appropriate Action 5 days Appropriate action of
concerned Bureau Director
3  Sign Documents 1 day Chairperson
 Checks the Completeness of Acted Communication 2 hours Records Officer
4 (Enclosures, Signatures) Stamps Release, Logs,
 Mails all outgoing communications.
DIRECTORY OF NCIP OFFICIALS

CHAIRPERSON
Atty. Leonor T. Oralde-Quintayo  Southern Eastern 373-97-87
Mindanao Email Address:
[email protected]
COMMISSIONERS
Atty. Basilio A. Wandag  Cordillera Administrative 575-12-00 Loc. 1008
Region and Region I Email Address:
[email protected]
Atty. Norberto M. Navarro  Region II 575-12-00 Loc. 1005
Email Address:
[email protected]
Mr. Ramcy C. Astoveza  Region III and rest of 575-12-00 Loc. 1006
Luzon Email Address:
[email protected]
Mr. Roy D. Dabuit  Island Group and the rest 575-12-00 Loc. 1007
of the Visayas Email Address:
[email protected]
Mr. Dominador M. Gomez  Northern and Western 575-12-00 Loc. 1009
Mindanao Email Address:
[email protected]
Ms. Era C. España  Central Mindanao 575-12-00 Loc. 1010
Email Address:
[email protected]
EXECUTIVE DIRECTOR
Mr. Rogelio Francisco M.  Executive Director 373-95-34 / 575-12-00 Loc. 1012
Bantayan Jr. Email Address:
[email protected]
BUREAU DIRECTORS
Atty. Michael M. Mamukid  Ancestral Domains Office 373-99-47 / 575-12-00 loc. 1017
Director IV Email Address:
[email protected]
Atty. Jeanette A. Florita  Legal Affairs Office 575-12-00 loc. 1019
Director IV Email Address:
[email protected]
Ms. Mary Grace P. Buasen  Policy, Planning & 575-12-00 loc. 1022
Officer In Charge Research Office Email Address:
[email protected]
Ms. Elta G. Laurilla  Empowerment & Human 575-12-00 loc. 1025
Officer In Charge Rights Office Email Address:
[email protected]
Mr. Jose Ernesto B. Gaviola  Financial & Administrative 575-12-00 loc. 1027
Director IV Office Email Address:
[email protected]
Mr. Carlos P. Buasen, Jr.  Education, Culture & 575-12-00 loc. 1036
Director IV Health Office Email Address:
[email protected]
Ms. Marie Grace T. Pascua  Socio-Economic Services 575-12-00 loc. 1039
Director IV & Special Concerns Email Address:
[email protected]
REGIONAL DIRECTORS
Atty. Roland P. Calde Cordillera Administrative Region
Acting Regional Director 2nd and 3rd Floor, Lyman Ogilby Centrum (Annex)
Episcopal Diocese of North Central Philippines (EDNCP) Compound
#358 Magsaysay Ave., Baguio City
Tel. Fax (074) 422-41-73
Mr. Manuel A. Jaramilla Region I
Director IV 2nd and 3rd Floor, Braganza Building, Quezon Avenue, Sevilla, San
Fernando City, La Union.
Temporary contact no. 09958560490 and 09192094619
Mr. Ruben S. Bastero Region II
Acting Director IV No. 3 Rajah Soliman St.
San Gabriel Village, Tuguegarao, Cagayan, 3500 Fax (078) 844-6796
Tel. # TMSD (078) 844-75-93 AFSD Chief(078) 844-06-90
Atty. Ronaldo M. Daquioag Region III
Director IV K and L Building, Consunji St., San Fernando, Pampanga, 2000
Tel. # (045) 963-21-51 / 961-59-56 (fax)
Mr. Roberto L. Almonte Region IV
Director IV 3/f 574 Argo Bldg., EDSA cor. P. Tuazon Avenue, Quezon City
Tel. # (02) 439-1557
Ms. Lee T. Arroyo Region V
Regional Director Highway 1 San Nicolas, Iriga City
Tel. # (054) 299-2752 / (054) 299-6167 (fax)
Ms. Ana N. Burgos Region VI & VII
Director IV 3rd Flr. CPBC Centennial Bldg., Fajardo St., Jaro, Ilo-ilo City
Tel. # (033) 509-98-15/ Fax (033) 329-44-82-Admin Fin.
Mr. Henrico L. Gumibao Region IX
Officer In Charge Raiza Bldg., Rizal Ave., Lumbia District, Pagadian City
Tel. # Fax (062) 214-41-61/ (062) 353-10-72
Atty. Pinky Grace P. Pabelic Region X
Director IV 3rd & 4th flr. Halasan Bldg. cor. Tiano & del Pilar Sts., Cagayan de Oro City
Tel. # (08822) 72-15-00/ Fax (08822) 71-07-28
Atty. Geroncio R. Aguio Region XI
Acting Regional Director E. Valeroso Bldg., EB Lopez St., Sandawa Plaza, SIR New Matina, Davao
City, 8000
Tel. # ADO (082) 298-04-95 Acctg. 298-29-57Director 298-29-42 (fax)
Admin 299-41-00
MS. Jeanne Anne Moendeg-Zoilo Region XII
Director IV Jayven Building, General Santos Drive, Cor. Posadas St., Koronadal City,
South Cotabato
Telfax # (083) 520-0162 / (083) 520-0813 / (083) 228-8393
Atty. Leslie Mae F. Plaza Region XIII (CARAGA Administrative Region)
Officer In Charge Intino Bldg., J.C. Aquino Ave., Butuan City, 8600
Tel. # Ms. Vistan (085)-342-3114 Admin 341-6785 (fax) TMSD 342-4458
Hearing Officer 815-2036
NATIONAL COMMISSION ON INDIGENOUS PEOPLES
CENTRAL OFFICE

CLIENT’S FEEDBACK FORM


(PANANAW O PUNA)
Please let us know how we have served you. You may use this form for compliments, complaints, or
suggestions. Simply check the corresponding box.
(Ipaalam po ninyo sa amin kung paano namin kayo napaglingkuran. Maaaring gamitin ito para sa papuri, reklamo,
o mungkahi. Mangyaring I-tsek lamang ang kahong naaayon.)

Compliment Complaint Suggestion


(Papuri) (Reklamo) (Mungkahi)

Person(s)/Unit/Office Concerned or Involved :


(Mga) tao/pangkat/tanggapan na may kinalaman
sa papuri, reklamo, o mungkahi)

Facts or Details Surrounding the Incident:


(Kaganapan o detalyeng bumabalot sa pangyayari)

Recommendation(s)/Suggestion(s)/Desired Action from our Office:


(Rekomendasyon/Mungkahi/Nais na aksiyon mula sa aming tanggapan)

Please use additional sheet/s if necessary (Mangyaring gumamit ng karagdagang papel kung kinakailangan)

Name (Optional) : Contact No. :


Pangalan ng Humihingi ng Tulong Telepono
Office/Address :
Tanggapan/Lugar
Residence Address :
Tirahan

Signature (Lagda)
NATIONAL COMMISSION ON INDIGENOUS PEOPLES
CENTRAL OFFICE

Aksyon Agad Para sa Katutubo


Form No. 1 – COMMENDATION (Papuri)
Date (Petsa) :
Name of Commending Party : Contact No. :
Pangalan ng Nagbibigay Papuri Telepono
Office/Address : E-mail :
Address
Tanggapan/Lugar
Residence Address :
Tirahan
Name of Person Being :
Commended
Pangalan ng Pinapupurihan
Position/Office :
Posisyon/Tanggapan
Reason for Commendation :
Dahilan ng Papuri
You may use the back page for additional information. (Maaaring gamitin and likuran ng papel para sa
karagdagang impormasyon

Signature (Lagda)

NATIONAL COMMISSION ON INDIGENOUS PEOPLES


CENTRAL OFFICE

Aksyon Agad Para sa Katutubo


Form No. 2 – REQUEST for ASSISTANCE (Paghingi ng Tulong)
Date (Petsa) :
Name of Requesting Party : Contact No. :
Pangalan ng Humihingi ng Tulong Telepono
Office/Address : E-mail Add. :
Tanggapan/Lugar
Residence Address :
Tirahan
Assistance Requested :
Hinihinging Tulong

You may use the back page for additional information. (Maaaring gamitin and likuran ng papel para sa
karagdagang impormasyon

Signature (Lagda)
NATIONAL COMMISSION ON INDIGENOUS PEOPLES
CENTRAL OFFICE

Aksyon Agad Para sa Katutubo


Form No. 3 – COMPLAINT (Reklamo)
Date (Petsa) :
Name of Complainant : Contact No. :
Pangalan ng Nagrereklamo Telepono
Office/Address : E-mail Add. :
Tanggapan/Lugar
Residence Address :
Tirahan
Name of Person Being Complained of :
Pangalan ng Inirereklamo
Position/Office :
Posisyon/Tanggapan
Reason for Complaint :
Dahilan ng Reklamo
You may use the back page for additional information. (Maaaring gamitin and likuran ng papel para sa
karagdagang impormasyon

Signature (Lagda)

NATIONAL COMMISSION ON INDIGENOUS PEOPLES


CENTRAL OFFICE

Aksyon Agad Para sa Katutubo


Form No. 4 – Suggestion (Mungkahi)
Date (Petsa) :
Name of Requesting Party : Contact No. :
Pangalan ng Humihingi ng Tulong Telepono
Office/Address : E-mail Add. :
Tanggapan/Lugar
Residence Address :
Tirahan
Recommendation/Suggestion :
Mungkahi/Suhestyon

You may use the back page for additional information. (Maaaring gamitin and likuran ng papel para sa
karagdagang impormasyon

Signature (Lagda)
Feedback and Redress Mechanism

Please let us know how we have served you by doing any of the following:

• Accomplish our Feedback Form available in the offices and put in the drop box at the Guard House
• Send your feedback through e-mail ([email protected]) or text us text NCIP (_______________)
• Talk to our Chief of Office concerned

If you are not satisfied with our service, your written/verbal complaints shall be attended by the Guest
Information Desk Officer.

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