• This ticket will only be valid with an ID proof in original provided at the time of booking by the passenger (s).

If found travelling without ID

Proof, passenger(s) will be treated as without ticket and charged as per extant Railway rules.

• If the passenger whose ID card no. is indicated on the ERS/VRM is not travelling, all other passenger(s) booked on that ticket, if found
travelling in train will be treated as travelling without ticket and charged accordingly.

• Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card /
Driving License / Photo ID card issued by Central / State Govt. /Student Identity Card with photograph issued by recognized School or College
for their students /Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph/Municipal bodies
and Panchayat Administrations which are having serial number/Unique Identification Card"Aadhaar".

• General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.

PNR No.: 4821216866 Train No. & Name: 11303/MUGR KOP EXPRESS Quota: Tatkal
Transaction ID: 100002188898736 Date & Time of Booking: 14-Dec-2019 09:59:58 AM Class Of Travel: 3A
From: KAZIPET JN(KZJ) Date of Journey: 15-Dec-2019 To: HUBBALLI JN(UBL)
Boarding: SECUNDERABAD JN(SC) Date of Boarding: 15-Dec-2019 Scheduled Departure: 23:10*
Resv. Up to: HUBBALLI JN(UBL) Scheduled Arrival: 13:20 Adult :01 Child :00 Senior :00
Passenger Mobile No: 8500127102 Note: Field for legend/message Distance: 0803 KM
Passenger Address:-Defence Travel System c/o PCDA (R&D),New Delhi-110066
FARE DETAILS:
1 Ticket Fare ** Rs. 1420.0 Rupees One Thousand Four Hundred Twenty Only
2 IRCTCService Charges # Rs. 35.4 Rupees Thirty Five and Four Paisa Only
3 Total## Rs. 1455.4 Rupees One Thousand Four Hundred Fifty Five and Four Paisa Only
** Inclusive of Service Tax – Rs 67 Only
# Services Charges(inclusive of Service Tax ) per e-ticket irrespective of number of passengers on the ticket.
## PG charges , if any ,will be payable extra(up to 1.8% +Service Tax)
PASSENGER DETAILS:
SNO. Name Age Sex Concession Booking Status/Current Status/Coach ID card Type/ID card No.
code No/Seat No
1 VEMULA ARUN 21 Male CNF/CNF/ B1/ 31/ SL GOVT_ICARD/247275
AGENT DETAILS:
Principal Agent : PCDA Travel Corporate Name : PCDA Travel
Agent Name : PCDA Travel Email ID : [email protected] Phone No : 011-26108268,69
Address : PCDA (R&D), East Block 10, Level 1, R.K. Puram, New Delhi-110066

IMPORTANT:
• For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
•There is an amendment in certain provisions of refund rule. Refer amended refund rules w.e.f. 01-07-2013.
• The accommodation booked is not transferable and is valid only if the ID card printed above is presented during the journey. The ERS/VRM along with
the printed ID proof in original would be verified by TTE with the name and PNR on the chart. If the passenger fail to produce/display ERS/VRM due to any
eventuality (loss, damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases will
be levied. The ticket checking staff On board/ Off board will give Excess Fare Ticket for the same.
• E-ticket cancellations can be done only through agent by whom ticket has been booked.
• PNR having fully waitlisted status will be dropped and the names of passengers will not appear on the chart . They are not allowed to board the train
However, the name of PARTIALLY waitlisted/confirmed and RAC will appear in th chart.
• Obtain certificate from the TTE /Conductor in case of PARTIALLY waitlisted e-ticket, LESS NO. OF PASSENGERS travelled, A.C.FAILURE, TRAVEL
IN LOWER CLASS. This original certificate must be sent to GGM (IT), IRCTC Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New
Delhi-110055 after filing on-line refund request through the respective agent for claiming refund.
• In Premium Special Train cancellation is not allowed . However,ticket can be cancelled and full refund is admissible if train is cancelled by Indian Railways.
• Passengers are advised not to carry inflammables/dangerous/explosives articles as part of luggage and also to desist for smoking in the Trains.
• Contact us on: - 24*7 Hrs Customer Support at 011-39340000, Chennai Customer Care at 044 – 25300000 or Mail To: [email protected].
• For any suggestions/complaints related to catering services, contact Toll Free No. 1800-111-321(07.00 hrs to 22.00 hrs)
 General Rules/ Information for E-ticket passengers

a) Status of E-tickets after Chart preparation :

1. Confirmed E ticket - E-ticket where all passengers are confirmed.

2. Partially waitlist/Confirmed/RAC E ticket - E-ticket where some passengers are confirmed/ RAC and other wait-listed.

3. Fully waitlisted E tickets - E-ticket where all passengers are waitlisted.

b) Authorization to board the train :

1. Passengers with confirmed E ticket are permitted to board the train. Their names will appear on the reservation chart.

2. Name of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the waitlisted passengers in the

partially waitlist ticket).

c) Cancellation & refund rules :

1. Confirmed Tatkal E-ticket: No refund will be granted on cancellation of Confirmed Tatkal E-ticket.

2. Partial cancellation of Tatkal tickets is allowed for only those passengers whose ID proof is not given at the time of booking. On

cancellation of passenger whose ID proof is given, all the passengers on that ticket will be cancelled.

3. Confirmed E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be refunded electronically to the

respective agent’s account used for booking.

4. Confirmed E-ticket after chart preparation: Cancellation/ Refund request received after preparation of chart are forwarded by IRCTC to

concerned railway for manual processing. Refund amount received from concerned railway will be credit back to the respective agent’s account

used for booking by IRCTC.

5. Partially waitlisted E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be refunded electronically to

the respective agent’s account used for booking.

6. Partially waitlisted E-ticket after chart preparation: E-ticket cannot be cancelled online after chart preparation. Partially waitlisted e-

ticket holder where part passengers have travelled and want to claim refund for passengers who have not travelled is required to send the original

certificate issued by TTE / Conductor in lieu of the same to IRCTC after filing online refund request through the respective agent. The partially

waitlisted e-ticket holder where no passengers have travelled & wants to claim refund is required to file online refund request through respective

agent. It would then be forwarded to concerned railway and refund received from Railways would be credited back electronically to the respective

agent’s account used for booking by IRCTC.

7. If the ticket is partially waitlisted/ Confirmed/ RAC at remote location chart preparation then E-ticket cannot be cancelled online. It is
required to file refund request online for claiming refund through the respective agent. It would then be processed offline and refund received from
Railways would be credited back electronically to the respective agent’s account used for booking by IRCTC.
d) If train is cancelled, E-ticket can be cancelled online up to 3 days from the date of departure of the train through the respective agent’s account
used for booking.
e) Bank charges, if any, will be payable extra. (For details of bank charges kindly refer to Terms and Conditions on www.irctc.co.in )
f) The Compartment/ Cabin/ Coupe/ Coach/ Seat numbers for first AC and First class will be allotted at the time of chart preparation.
g) The customer who has opted for auto-up gradation during booking of his/her e-ticket is requested to check the up-gradation chart before
boarding the train.
h) IRCTC Service Charge for E-Ticket (Service charge levied is not refundable):
Class Service Charges
SL/2S Rs.11.24/-
1AC/2AC/3AC/CC/3E/FC Rs.22.47/-
Thank you for using IRCTC’s Services