Upper Int U9 APerformanceAppraisalForm PDF

Upper Intermediate Business Writing
Life
Worksheet 9: A performance appraisal form
1 How do employees receive feedback on their performance in your company? Do

they have annual performance appraisals with their line managers? Is there a
special procedure and form for appraisals?
2 Read questions from a performance appraisal form used by a chain of hotels and
resorts. Match an employee’s written responses a–g to the questions 1–7.
1 State your understanding of your main duties and responsibilities

_________________________________________________________________________________
2 How would you rate the last 12 months for you? Answer good / satisfactory / bad and give reasons.
_________________________________________________________________________________
3 What do you like or dislike about working for this company?
_________________________________________________________________________________
4 Which parts of your job do you find very difficult?
_________________________________________________________________________________
5 In the next 12 months, what do you think is your most important task or biggest challenge?
_________________________________________________________________________________
6 How could you or your line manager improve your performance in the next year?
_________________________________________________________________________________
7 What training do you think would help to improve your performance?
_________________________________________________________________________________
a Sometimes I’ve been indecisive about who to contact for different things, so I’d like more details about what
other people do and the roles of other people in the company structure. I’m also aware that I can be
impatient with colleagues so I need to work on that.
b Overall I’ve enjoyed my first year and I think it’s been a good twelve months. I’m confident with all the
processes for reservations and I’ve also been involved in the development of the new website booking
system.
c I’m in charge of reserving rooms for guests who contact the hotels and resorts by phone or email. This year
I have also been helping to trial and implement the new online booking system. Sometimes I also provide
assistance to the hotel marketing department and update the website.
d I’m not sure how to answer this question. I think I’m suited to the company and would like to develop in
other areas than just reservations. Obviously the main task is to make sure reservations are made but I think
I’m good at communicating with people and this is a skill which could be utilised more effectively, especially
in the field of marketing. (I suppose I’m quite ambitious!)
e None in particular.
f I’m keen on working with social media and the Internet. Although I’m quite knowledgeable in this area, I’d
like to specialise in the area of online marketing, so any training would be welcome.
g Everyone seems friendly and dedicated, so that’s been a good thing because they’ve given me lots of support.
The only downside is that when I took the job I thought I’d be responsible for more things. I’d feel more
motivated with more challenges.
Life Upper Intermediate Business Writing ©National Geographic Learning

3 The writer often uses verb phrases in her responses. Complete these sentences
with the missing prepositions. Then read the responses in Exercise 2 again and
check your answers.
1 I’ve been involved ______ the project since it began.

2 I’m in charge ______ sales and marketing.
3 I’d like to be responsible ______ taking payments.
4 I’m suited ______ working closely with clients.
5 I’d like to develop ______ the area of IT.
6 I’m good ______ convincing people and selling.
7 I’m keen ______ the idea of developing my management skills.
8 I’d like to specialise ______ public relations.
4 Underline the adjectives which the writer uses to describe personal qualities in the
responses in Exercise 2. Then match the adjectives to these definitions.
1 unsure or uncertain ________________

2 wants to do something very well ________________
3 certain of your abilities and skills ________________
4 wants to move up the company ________________
5 knows a lot about something ________________
6 gives a lot of time and energy to something important ________________
7 easily gets annoyed if waiting ________________
5 Discuss these questions in pairs.
1 Which adjectives in Exercise 4 do you think describe your personal qualities?

2 Imagine you are the line manager of the person in Exercise 2. What is your
impression of this employee and his/her feelings towards his/her current position?
Why? Support your answers by referring to the responses.
6 Write your own responses to the questions on the performance appraisal form in
Exercise 2. Write about you and your own job.
I CAN
fill in a performance appraisal form 
use verb phrases to talk about
my job and responsibilities 
describe my own and other
people’s personal qualities 
Life Upper Intermediate Business Writing ©National Geographic Learning

Upper Int U9 APerformanceAppraisalForm PDF

Uploaded by

Copyright:

Available Formats

Upper Int U9 APerformanceAppraisalForm PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Upper Int U9 APerformanceAppraisalForm PDF

Uploaded by

Copyright:

Available Formats

Upper Intermediate Business Writing

1 How do employees receive feedback on their performance in your company? Do

1 State your understanding of your main duties and responsibilities

Life Upper Intermediate Business Writing ©National Geographic Learning

1 I’ve been involved ______ the project since it began.

1 unsure or uncertain ________________

5 Discuss these questions in pairs.

1 Which adjectives in Exercise 4 do you think describe your personal qualities?

You might also like