NCRI BPO Solutions

SOLUTIONS
2020
COMPANy PROFILE
www.ncrisolutions.com
EXPERTISE YOU CAN TRUST
RESULTS YOU CAN COUNT ON
We are grateful that you have taken the time to consider partnering with NCRI Solutions
to serve you. While we are very proud of the work we do and the results we
help you achieve, it is the relationships we build that we aspire for.
We look forward to working closely with you and your team.
table of contents
ABOUT NCRI Page 3

INTERNATIONAL FOOTPRINT Page 4
SERVICES Page 5
NCRI GROUP CLIENTS Page 7
WHY US? Page 8
about ncri
Headquartered in Toronto, Canada NCRI Group is a highly motivat-
ed BPO services organization helping multiple industries internation-
ally for over a decade. We strive to create long and successful
client relationships by being committed to, and maintaining our
clients’ branding and integrity, and by producing consistent results.
Our core philosophy is based on professionalism and respect. This

philosophy has enabled us to become the partner of choice for
many clients nationally and internationally. Our commitment to
creating a partnership with each client is based on the concepts of
high-quality service and cutting-edge, innovative technology. This
allows us to respond more efficiently and proactively to our clients’
changing needs.
Our global footprint allows us to offer customized solutions on every

price point.
mission
To equip our clients with a competitive edge in their industry by
providing technologically advanced, 360-degree BPO services and
exceptionally skilled human resources.
03 www.ncrisolutions.com
ncri group of companies
international offices
hEADOFFICE COLOMBIA office uae office PAKISTAN OFFICE

Toronto, Canada Bogota, Colombia Sharjah, UAE Islamabad, Pakistan
Montreal Canada
Saint Catherine, Canada
our services
EXPERTISE YOU CAN TRUST.
RESULTS YOU CAN COUNT
ON.
Mobile Application Customer Services & Support
Our Business Process Outsourcing Quality Assurance Debt Recovery CALL CENTER &
WEBSITE & SOFTWARE
(BPO) Solutions are focused towards Software Testing Inbound Call Center DEBT MANAGEMENT
DEVELOPMENT
delivery, exceptional results for all our Web Application Outbound Call Center SOLUTIONS
clients. Web Development Remedial
Our outsourcing services are carefully

curated to satisfy specific needs and
requirements of your business, and are
aimed at assisting you in achieving
your business goals successfully. You
also gain access cost-effective services
backed by professional talent and Content Creation
focused thought processes. Content Marketing Bank Reconciliations & Payroll
Content Writing Business Intelligence Reports
With it’s offices across the world, NCRI Display Advertising (Banner Ads) Captcha Entry
offers a world of effective services Email Marketing Card Data Entry Services
spanning website and software Monitoring & Analytics Data Cleansing
development, social and digital media SOCIAL & DIGITAL Online Customer Services DATA ENTRY & Data Mining Services
marketing and advertising, inbound MEDIA MARKETING Promotions BOOKKEEPING Handwritten Entry
and outbound call center, bookkeeping Research and Ideation Image Data Entry
and data entry, virtual office assistance, Search Engine Optimization (SEO) Market Research
human resources outsourcing, training, SMS Marketing Online & Offline Data Entry
third-party verification, and debt Social Media Management PDF Data Entry
collection for banks and corporations. Social Media Optimization (SMO) Survey Data Entry
Web Analytics & Reporting
Administrative services
Appointment Scheduling
Correspondence Management Customer Services
Data Management Outsourcing Debt Collection
Desktop Publishing Services Interpersonal Skills
VIRTUAL TRAINING
Email and Chat Support Presentation Skills
ASSISTANCE
Internet Research Sales Training
Personal Task Assistance Social and Digital Media
Presentations / Spreadsheets Creation Soft Skill Development
Social Media Support
Travel / Airline & Hotel Reservations
Background Verification
Employee Benefits
Grievance Handling & Welfare Activities HUMAN RESOURCE
Payroll Administration OUTSOURCING
Recruitment
Training & Development
our clients
NCRI
GROUP
why ncri?
FOCUS ECONOMIES OF SCALE EXPERTISE
We are focused on efficiency and With presence all around the We understand this business and
productivity. You may not know but world, you can rest easy knowing the overall industry, having served
performing certain tasks may be that we focus on cost efficiency clients around the globe for various
costing you money. We can identify and have a solution for every services. We understand what you
and streamline them for you price point. need, your requirements, and work
allowing you to focus on profitability. our way up to make it easier for you.
NCRI employs over 700 people globally and has, over the years, cultivated a strong record of accomplish-
ments in the BPO industry. Our management partners come from strong, prestigious backgrounds, serv-
ing multinational conglomerates and banks. Our core teams understand business management and how
this industry operates on a global scale. With NCRI, all of our expertise is on the table.
Our entire business process runs on the foundation of one simple question, “why are we doing it?” The
answer to this question creates an environment of goals, objectives, targets and achievements. This
philosophy or NCRI will be felt, and even instilled, in our relationships with clients.
SOLUTIONS
Canada UAE Pakistan

+1 647 338 7444 +971 50 559 4905 +92 332 8528 528
www.ncrisolutions.com
Canada | UAE | Colombia | Pakistan

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SOLUTIONS

ABOUT NCRI Page 3

Our core philosophy is based on professionalism and respect. This

Our global footprint allows us to offer customized solutions on every

hEADOFFICE COLOMBIA office uae office PAKISTAN OFFICE

Our outsourcing services are carefully

FOCUS ECONOMIES OF SCALE EXPERTISE

Canada UAE Pakistan

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