MorphoAccess® SIGMA

Extreme Series

Quick User Guide

2017_2000024419 – V2

All descriptions, illustrations, and specifications in this brochure should be

considered approximate and may relate to optional equipment or feature

This document and the information therein are the property of Safran Identity & Security. They must not be copied or communicated to a third party without the prior written authorization of Safran Identity & Security
 Table of Contents
Color Step Content
One Overview
Two Wiring
Three Communication
Four SDAC (Single Door Access Control)
Five Administration
Six Software
Seven Enrollment
Eight Optional features

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 Product Overview
The MorphoAccess® SIGMA Extreme Series Status LED Optional Wi-Fi™
terminal has a simple and ergonomic man- USB adaptor
machine interface designed for access (plugged inside
control and Time & Attendance, with Microphone the terminal)
fingerprint recognition, contactless card
authentication and PIN authentication
options. Camera
Embedded web server Light Sensor
(configuration & enrolment)
5“ WVGA
Optical biometric touchscreen
sensor LCD

Standard (SIGMA…)
Fake Finger Detection (SIGMA FFD…)

Step one : overview

Speaker
RF
Card reader

(for configuration with a

HID® iCLASS™ 13,56MHz (SIGMA … ICLASS) USB mass storage key)
Or MIFARE™ DESFire™ 13,56MHz (SIGMA … MULTI) USB host port Power consumption shall
not exceed 200mA
Or HID® Prox® 125kHz (SIGMA … PROX)
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 MorphoAccess® SIGMA Extreme Checklist

Product packaging checklist:

QTY ITEM
1 MorphoAccess® SIGMA Extreme terminal
1 Wall Mounting Plate
1 Documentation package

Step one : overview

Electronic documentation is provided in Adobe® Acrobat® format (PDF). Adobe® Acrobat® Reader is available at http://www.adobe.com.

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 Terminal Implementation
To secure an access, Morpho recommends installing the MorphoAccess® SIGMA Extreme Series terminal as a part of a typical Access
Control system, which consists of the components described below.

A The MorphoAccess® SIGMA Extreme Series terminal

Its role is to process the access request from the user. It performs access right
checks using one-to-many biometric identification or one-to-one biometric
verification, and/or RF card authentication, and/or PIN check.
An Access Controller (3rd party product)
C B
The MorphoAccess® terminal interfaces with an Access Controller (using
TCP/IP, Wiegand, Data Clock, RS485 or RS422 protocol):
A
B After access request, the MorphoAccess® terminal sends the result of user’s
access rights to the Access Controller (this message contains at least the User
ID)
The Access Controller performs additional checks, and returns the final
decision (access granted/denied) to the MorphoAccess® terminal (which
D displays the result to the user), and to the door controller which opens the door

Step one : overview

(if the access has been granted).

C An Alarm (3rd party product)

The MorphoAccess® terminal sends a message to the Access Controller, to activate
the Alarm as soon as a malicious activity, such as tamper or pulling, is detected

D A Door Electric Latch or equivalent (3rd party product)

The Access Controller sends a command to activate the latch if the access is granted (i.e. if the individual's User ID is listed in the Controller
authorized user List). Control of the latch is made through a dry contact..

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 Typical Access Control Process

If the user is
If the result of the allowed to access
check is successful to the protected
On Access (user recognized ), zone, the central
Request, the a message is sent access controller
terminal checks to the Central returns an "access
user’s access Access Controller granted" message
rights using a for additional to the terminal and
biometric check. access rights a “open” command
check. to the gate
controller.

Step one : overview

User’s fingerprints can be stored in the terminal database, in contactless card or in an external server
database, to enable biometric check.
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 Access Control Modes
The terminal can be configured in one of the modes described in the table below
Identification Authentication Multifactor Proxy
Access Application that runs Application that runs Application that runs Remote application
control on the terminal when on the terminal when on the terminal when that controls the
application it starts. it starts. it starts. terminal through
network commands
Access A user places a A user places a Both Identification Triggering events are
control finger on the contactless card in and Authentication selected by the
triggering biometric sensor. front of the reader. (*) triggers are enabled. remote application
event
Biometric The user’s captured The user’s captured As per Identification Selected by the
check (if fingerprint is fingerprint is or Authentication, remote application
enabled) matched against all matched against depending on the
fingerprints in the their reference triggering event
terminal database. fingerprint. (**)

Step one : overview

Decision to By Identification By Authentication By running By remote
display result standalone standalone standalone application
signal to user application or application or application or
controller feedback controller feedback controller feedback
(* ) or the user enter their Identifier on the keypad, or a Wiegand frame is received from an external device
(**) stored on the contactless card or in the user record in the terminal’s local database

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 Deployment Environments
Operating temperature -20°to + 60 °C (-4°to 140°F)
Operating humidity 10 % < RH < 95 % (non condensing)
Storage temperature -25°to + 70 °C (-13°to 158°F)
Storage humidity 5% < RH < 95 %
IP code IP65 rated

General precautions
Do not expose the terminal to extreme temperatures.
When the environment is very dry, avoid synthetic carpeting near the MorphoAccess® SIGMA Extreme
terminal, to reduce the risk of unwanted electrostatic discharge.

Areas containing combustibles

Do not install the terminal in the vicinity of gas stations or any other installation containing flammable or
combustible gases or materials. The terminal is not designed to be intrinsically safe.

Step one : overview

The terminal should be installed in controlled lighting conditions
Avoid biometric sensor exposure to a blinking light
Avoid direct exposure of the biometric sensor to sunlight or to UV lights.

In exceptional circumstances of ambient temperature and sun exposure, the screen may feel hot

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 Wiring Overview
RJ-45 : Ethernet & PoE
1 ETH TX+ Orange / White
2 ETH TX- Orange
3 ETH RX+ Green / White
4 ETH VPORT+ Blue
RJ45 RS-422 and 485
5 ETH VPORT+ Blue / White
6 ETH RX- Green 7 RS422/485_GND Black / Red
7 ETH VPORT- Brown / White 9 RS422_RX+ Blue / Black
8 ETH VPORT- Brown 10 RS422/485_TX- Green / White
Shell ETH GND Drain wire (no color) GPIO 11 RS422_RX- Blue / White
13 GPI2 Orange / Black 12 RS422/485_TX+ Green / Black
14 GPO2 Yellow / Red
15 GPI1 Orange / Red Wiegand IN & Wiegand OUT
16 GPO1 Yellow / Red 1 WIEGAND_LEDOUT1 Blue
Power supply & Tamper switch 17 GPI0 Orange 2 WIEGAND_LEDOUT2 Blue / Red
19 RELAY_NC Orange / White 18 GPO0 Yellow 3 WIEGAND_IN1 White / Red
21 RELAY_NO Yellow / White 20 GPIO_GND Black / Red 4 WIEGAND_OUT0 Green
22 RELAY_COM Grey / White 5 WIEGAND_OUT1 White
23 SWITCH_PIN1 Light Blue 6 WIEGAND_IN0 Green / Red
24 SWITCH_PIN2 Pink 8 WIEGAND_GND Black / Red
25 Power + 12V Red
26 Power GND Black

All connections of the terminal are of SELV (Safety Electrical Low Voltage) type.

Step two : wiring

Power supply from electrical source shall be switched off before starting the installation.
Before proceeding, make sure that the person in charge of installation and connections, is properly connected to
earth, in order to prevent Electrostatic Discharges (ESD).

Backup of the Date/Time of the terminal: the volatile settings (such as date/time) of the terminal are protected against
power failure, by a dedicated component during a least 24 hours (at 25 oC) without external power supply.

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 Power Wiring
Power Over Ethernet (POE): power can be provided through RJ-45 connector using
RJ45 a PSE (Power Sourcing Equipment) IEEE 802.3af or IEEE802.3at type 1 compliant.
The terminal is a Class 0 (15.4W) PD (Powered Device).

PoE Injector Specs

 Output Voltage: 48VDC
25 Power + 12V Red  Output Current: 0.32A
26 Power GND Black  Power: 15.36W

External Power Supply: 12-24 Volts (regulated and filtered) 1 Amp min @12V, CEE/EEC EN60950 standard
compliant. A12 Volts power supply compliant with SIA's Wiegand standard will also be suitable. If sharing
power between devices, each unit must receive 1A (e.g. two units would require a 12vDC, 2A supply).

A battery backup or uninterrupted power supply (UPS) with built-in surge protection is recommended.

Morpho recommends using a gauge AWG20 for 12V power supply. Maximum drop voltage
Gauge Diameter

Step two : wiring

(V)
The voltage measured on the product block connector of the terminal AWG (mm)
at 1m at 5m at 10m
must be equal to 12V-24V (-15% / +10%).
20 0.81 0.03 0.17 0.33
The table at the right, shows the maximum voltage drop between the 22 0.64 0.05 0.26 0.53
power source and the terminal, depending on the length of the cable. 24 0.51 0.08 0.42 0.84

WARNING: Under powering may cause memory and data corruption; over powering may cause hardware damage.
Both of these situations will void the warranty

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 RS-485 Communication
RS-232 to
RS-232 RS-485
from the RS-485 to
converter
Com Port 1200m (4000ft)

For RS-485 installations, the cable should be run in a daisy-

7 RS422/485_GND Black / Red
chain configuration (i.e. converter > position 1 > position 2 >
10 RS422/485_TX- Green / White position 3, etc.).
12 RS422/485_TX+ Green / Black
Choose a RS-232 to RS-485 converter that supports Sense
Data to switch from Send to Receive mode.

Step three : communications

Use CAT-5 UTP (or better) cable (shielded recommended) with a characteristic impedance of 120 ohms.
AWG 24 should be the minimum wire gauge used.

Choose one twisted pair of conductors to use for RS422/485_TX+ (Green / Black wire - 12) and RS422/485_TX- (Green /
White wire - 10). Another conductor should be used for Signal Ground (Black / Red wire - 7).

IMPORTANT:
 A maximum of 31 devices may be installed on the same line.
 The maximum total cable length is 4000 ft. (1200m).
 The cable must be dedicated to this installation and not used for any other purpose

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 RS-422 Communication
RS-232 to
RS-232 RS-422
from the RS-422 to
converter
Com Port 1200m (4000ft)

For RS-422 installations, the cable should be run in a point to

7 RS422/485_GND Black / Red point configuration (i.e. PC > converter > terminal)
12 RS422_RX+ Blue / Black
10 RS422/485_TX- Green / White
Use CAT-5 UTP (or better) cable (shielded recommended)
11 RS422_RX- Blue / White with a impedance of 120 . AWG 24 should be the minimum
12 RS422/485_TX+ Green / Black wire gauge used.

Step three : communications

Choose one twisted pair of conductors to use for RS422/485_TX+ (Green / Black wire - 12) and RS422/485_TX- (Green /
White wire - 10).
Choose one twisted pair of conductors to use for RS422_RX+ (Blue / Black wire - 12) and RS422_RX- (Blue / White wire -
11).
Another conductor should be used for Signal Ground (Black / Red wire - 7).

The maximum total cable length is 4000 ft. (1200m).

The cable must be dedicated to this installation and not used for any other purpose

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 Ethernet and Wireless LAN
1 ETH TX+ Orange / White
2 ETH TX- Orange
3 ETH RX+ Green / White
4 ETH VPORT+ Blue Wireless
5 ETH VPORT+ Blue / White RJ45
6 ETH RX- Green
7 ETH VPORT- Brown / White
8 ETH VPORT- Brown
Shell ETH GND Drain wire (no color)

LAN Ethernet

Management
Use a category 5 shielding cable (120 Ohms) or better. It is strongly recommended

Step three : communications

station
to insert a repeater unit every 90m.

Static mode is enabled by default on MorphoAccess® SIGMA Extreme terminals

(factory setting) : IP=192.168.1.10, Gateway=192.168.1.254, Mask= 255.255.254.0
WLAN option
Morpho wireless enabled
Terminal Block Ethernet connection
devices support 802.11b and
Extreme care must be taken while connecting Ethernet wire to the block board
802.11g standards. WEP
since low quality connection may strongly impact Ethernet signal sensibility.
Open, WPA and WPA2 are
Connect Rx+ and Rx- with the same twisted-pair wire (and to do the same with
supported.
Tx+/Tx- and the other twisted-pair wire).

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 Wiegand Communication
1 WIEGAND_LEDOUT1 Blue LED
2 WIEGAND_LEDOUT2 Blue / Red Out
3 WIEGAND_IN1 White / Red
4 WIEGAND_OUT0 Green
5 WIEGAND_OUT1 White
Wiegand In
6 WIEGAND_IN0 Green / Red
8 WIEGAND_GND Black / Red Wiegand Out

LED In
18 GPO0 Yellow

Three-conductor wire (shielded recommended) is required for Data 0, Data 1, and WGND.

Step three : communications

Use 18-22 AWG cable in a homerun configuration from each unit to the Access Control Panel (ACP).
Connect WIEGAND_OUT0 (Green wire – Pin 14) to ACP Data 0,
Connect WIEGAND_OUT1 (White wire – Pin 16) to ACP Data 1,
Connect WIEGAND_GND (Black / Read wire – Pin 20) to ACP reader common (0vDC).

For 18 AWG, the maximum cable distance is 500 ft. (150m); for 20 AWG, the maximum is 300 ft. (90m); for 22
AWG, the maximum is 200 ft. (60m).

All controller output shall be open drain or 5V+/-5%

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 Wiegand Communication (continued)
Important Example Format Information
By default, the Wiegand output format is not enabled. Wiegand Type: Standard 26-bit
output must be configured before connecting to the ACP.  Alt Site Code and Fail Site Code Range: 0-255
Note  Template ID Number Range: 1-65535
On installation, the system administrator will be prompted to  Extended ID Number Range: N/A
select either a pre-existing Wiegand frame format or create a  ID Start Bit: 9
custom format, and upload it to the unit before the first use.  Length of ID: 16
Data Clock  Site Code Start bit: 1
The Wiegand port also supports the Clock & Data protocol.  Length of Site Code: 8
The wiring is described below.  Start Bit length : 0

Step three : communications

1 WIEGAND_LEDOUT1 Blue LED
2 WIEGAND_LEDOUT2 Blue / Red Out
3 WIEGAND_IN1 White / Red Clock
4 WIEGAND_OUT0 Green Data
5 WIEGAND_OUT1 White Clock
Data Data Clock In
6 WIEGAND_IN0 Green / Red
8 WIEGAND_GND Black / Red Data Clock Out

Card present
18 GPO0 Yellow
(Legacy Morpho Mode)

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 Single Door Access Control (SDAC)
Single Door Access Control (SDAC) wiring sample : with Push Button

See details on next page

for relay connection
19 RELAY_NC Orange / White
21 RELAY_NO Yellow / White Deadbolt / Door strike
22 RELAY_COM Grey / White Power
supply

15 GPI1 Orange / Red Door contact

16 GPO1 Yellow / Red
Power
17 GPI0 Orange supply
18 GPO0 Yellow Push Button

Step four: SDAC

If door contact is not used, GPI1 (15) and GPO1 (16) shall be connected together

Power supply from electrical source shall be switched off before starting the installation.

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 Internal Relay Wiring
Protection Diode
RJ45 Power supply
VCC < 30V
Imax < 1A
Deadbolt /
Door strike Warning
This is recommended only for
small or stand-alone
19 RELAY_NC Orange / White Push Button applications where access
21 RELAY_NO Yellow / White on other side control panels are not available.
22 RELAY_COM Grey / White of the door
In this mode it is strongly
recommended to monitor the
Example for Normally
Tamper Detection of the device
Open connection

Inductive load management requires a parallel diode for a better contact lifetime.

Step four: SDAC

Warning
 The internal relay is limited to a maximum current of 1A @ 30V. If the deadbolt / door strike draws
more than 1A, damage to the device may occur. If the deadbolt / door strike load exceeds 1A, an
external relay must be used.
 The internal relay is designed for 100.000 cycles. If more cycles are needed, an external relay
driven by GPO must be used.

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 Local Administration - First Boot Assistant
The First Boot Assistant (FBA) helps the administrator to Main settings managed by FBA
configure all the devices fundamental settings.
Date & Time Configuration: date & time, time zone
It is automatically launched at first terminal startup, but can
also be launched on demand, though administration menu Language Configuration: user interface language
(i.e. to reinitialize terminal main settings) selection,

Trigger Event: select event(s) to be processed as an

access request by a user

Network Configuration: LAN or WLAN parameters

Recognition Mode: identification mode activation.

Protocol Configuration: select communication

protocol : MA 500 and J Series (MA2G), or
MorphoAccess SIGMA (MA5G)

Step five: Administration

Password Configuration: terminal administration
password modification

First Boot Configuration Storage Type: select

either temporary (i.e. for a short duration test, reboot
will restore previous values) or permanent storage
(applies to normal operation, new settings remains
after reboot) of the setting modified by FBA.

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 Local Administration – Using Touch Screen Menu
Frequently used icons

Back (and Exit or Go

Cancel) Home

User Multimedia
Cancel Validation or management management
or refuse confirmation

+ password Terminal Communication

(default: 12345) settings settings

Step five: Administration

Terminal Restart
For security reasons, it security terminal
is highly recommended
to change the devices
default password to a
custom password. USB key Information
management about terminal

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 Administration with MorphoBioToolBox application
The MorphoAccess® SIGMA
Terminal administration with MorphoBioToolBox (MBTB) application
Extreme Series terminal can be
configured using a dedicated
(Windows) application :
MorphoBioToolBox
Please note that this application has
an embedded User Guide (Help
menu).
North and South America :
E-mail [email protected] with
your name, phone number, serial
number of your MA SIGMA Extreme
and “Please Send Link for MBTB”
in the subject of your e-mail. A link to
download the software will be e-

Step five: Administration

mailed to you.
Other countries : please contact
your sales representative.

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 Administration with Embedded Web Server
Terminal administration & User enrolment with a standard web browser
The terminal’s embedded Web
server enables easy configuration
of the devices as well as user
enrolment using a web browser on
a Desktop PC, Laptop, Tablet or
smart phone.

Step five: Administration

The connection to the embedded
Webserver, through LAN or
WLAN, requires terminals IP
address and terminals password.
Deactivate Webserver if not used.

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 Software for Terminal Remote Administration

MorphoAccess® SIGMA Extreme Series terminals are fully compatible with:

MorphoManager application (version 11 or higher)

When Legacy Morpho mode enabled, the terminal is compatible with:

MEMS (version 7.3.1 or higher),

The limitations in Morpho Legacy mode are described in the following document:
>MorphoAccess® SIGMA Extreme Series Release Note - Legacy Morpho limitations

Step six : Software

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 Local Enrolment Process
A new user can easily be added by using the
administration menu of the MorphoAccess® SIGMA
Extreme terminal.
This “local enrolment” is recommended only for small or
stand alone installations or testing purposes. For
professional systems enrolment should be performed
remotely with an enrolment station, which is a PC with a
dedicated application such as MorphoManager.

This menu allows a user’s record to be added in the local

database, with the option of creating a user RF card, with
the user’s reference data.

Enrolment gathering user’s data listed below (depending

on features enabled in the terminal) :
User’s first name and last name

Step seven: capture basics

User’s fingerprints (for biometric check)
User’s administration rights (none, settings, database)
User’s PIN (for PIN check)
User’s duress fingerprint
User’s access schedule and holiday schedule
User’s dynamic message setting
User’s record expiry date
User to include in white list or in VIP list
User specific access rules definition

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 Fingerprint Capture Basics 1/3
Region of Interest Recommended Fingers Acquisition troubleshooting
2 Middle Finger
Ring Finger 3 General recommendations
1 Fore Finger  Remove bandages or adhesive
taining
tapes from the fingerprint area
mum
 Do not press or tense finger to avoid
on
blood vessels constriction.

Fingerprint image too dark :

the finger is probably too moist and/or
too dusty
 too moist : dry the finger
The sensor can capture any finger,  too dusty: clean up the finger
but we recommend to :

Step seven: capture basics

The biometric sensor
is designed to capture • use Fore finger / Index as 1st choice
Fingerprint image too light :
the most useful area • use middle finger as 2nd choice
the finger is probably too cold and/or too
of the fingerprint, • use ring finger as alternative 2nd dry
which is usually at the choice (3rd choice)  too cold : warm up the finger
centre of the finger • avoid little finger (poor fingerprint)  too dry : moisten the finger (i.e. with
tip, as shown on the • avoid thumb (best accuracy but moistening pad) and /or warm it up.
figure above. ergonomically more difficult to use)
For handling large scale enrolments please contact your Morpho representative for training and services options

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 Fingerprint Capture Basics 2/3
Ideal Finger Position
Incorrect Position:
• Do not place the finger tip :
 on the bottom of the sensor,
Finger
Height  or in the middle of the sensor
Correct Position:
• Align centre of finger tip with sensor
centre

Step seven: capture basics

Incorrect Position:
• Do not tilt the finger on right or left side
Finger of the sensor
Angle Correct Position:
• The finger must be parallel to sensor
IDEAL
sides
POSITION

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 Fingerprint Capture Basics 3/3
Ideal Finger Position

Incorrect Position:
• Do not leave the finger in the air
Finger • Do not bend finger upward or downward
Inclination
Correct Position:
• Finger is parallel to sensor surface
IDEAL
POSITION

Step seven: capture basics

Incorrect Position:
Finger • Do not roll finger
rotation
Correct Position:
• Finger is parallel to surface sensor
IDEAL
POSITION

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 Contactless Card Position – PIN input
Contactless Card Position Input PIN
This action is required once
during the user enrolment
process (generation /
encoding of a user RF card),
and at each authentication.

Place user’s RF card in front

of embedded contactless

Step seven: capture basics

card reader which is located
behind the contactless logo.

The authentication process is initiated by the detection When defined by terminal settings, the user is required
of a user card by the (optional) contactless card to enter his PIN code, once during enrolment process,
reader. and at each authentication (in addition or instead of
biometric check).
The terminal reads the user data stored in the card (at
least the User ID), and starts the authentication The PIN code is entered using a numeric keypad
process, as defined by the terminal settings. displayed on the LCD touch screen.
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 Time and Attendance feature
MorphoAccess® SIGMA Extreme Series terminals support an optional
Time and Attendance (T&A) feature.

For this the terminal add a specific T&A information to each

identification or authentication record stored in the embedded event log
database.

This information is provided by the user through a specific screen

displayed during identification or authentication process.

The new screen contains 4 dedicated function keys :

Entry
Exit

Step eight: optional features

Beginning of a task
Ending of a task

The user is expected to press one of the keys to provide the specific
Time & Attendance information to the terminal.

Depending on terminal settings, this screen is displayed before or after

the user place his finger on the sensor or his card in front of the reader.
An extended mode is also available with 16 function keys.

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 Recommendations
The manufacturer cannot be held responsible in case of non-compliance with the following recommendations or incorrect use of the terminal.

Repair and Accessories

Do not attempt to repair the MorphoAccess® SIGMA Extreme Series terminal yourself. The manufacturer cannot be held responsible for any
damage/accident that may result from attempts to repair components. Any work carried out by non-authorized personnel will void your
warranty.
Only use the terminal with its original accessories. Attempts to use unapproved accessories with your terminal will void your warranty.

Standalone terminals (not connected to a network)

For terminals used in standalone mode, it is strongly recommended to regularly backup the local database, and at least after significant
changes in the database (add, remove or modification of user’s records), on a external support such a mass storage key

Micro SD Card
The micro SD card is linked to the terminal : it shall not be transferred from one product to another.

Date / Time synchronization

The MorphoAccess® SIGMA Extreme Series terminal clock has a +/- 10 ppm typical time deviation at +25°C (roughly +/- 1sec per day). At
lower and higher temperature, deviation may be greater (maximum : 8 seconds per 48 hours).
When the terminal is used for applications requiring high time precision, it is strongly recommended to synchronize the terminal with an
external clock.

Cleaning precautions
A dry cloth should be used to clean the terminal, especially the biometric sensor.
The use of acid liquids, alcohol or abrasive materials is prohibited.

Firmware release
To get the best of our technology, we recommend you to download and install the last firmware release (please refer to last page)

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 Documentation
Documents about installing the terminal
MorphoAccess® SIGMA Extreme Series Installation Guide, Ref. 2017_2000024418
This document describes the terminals physical mounting procedure, electrical interfaces and connection procedures.

Documents about administrating / using the terminal

MorphoAccess® SIGMA Extreme Series Quick User Guide, Ref. 2017_2000024419
This document gives a quick overview of the product and the basics of configuration and use.

MorphoAccess® SIGMA Extreme Series Administration Guide, Ref. 2017_2000025464

This document describes the different functions available on the terminal and the procedures for configuring the terminal. It also contains the
full description of all the configuration parameters for the terminal.

MorphoAccess® SIGMA Extreme Series Parameters Guide, Ref. 2017_2000024583

This document contains the full description of all the terminal configuration parameters.

Documents for the developer

MorphoAccess® SIGMA Extreme Series Host System Interface Specification, Ref. 2016_2000022602
This document describes the commands supported by the MorphoAccess® terminal.

MorphoAccess® SIGMA Extreme Series Remote Message Specification, Ref. 2016_2000022373

This document describes the format of messages sent by the terminal to a distant system.

Release note : for each firmware version, a release note is published describing the new features, the supported products, the potential known
issues, the upgrade / downgrade limitations, the recommendations, the potential restrictions…

North and South America: you may obtain these document by e-mailing [email protected] with your name, phone number, MA SIGMA
Extreme serial number and “Send Links For MA SIGMA Extreme Documents” in the subject line.
Other countries: please contact your sales representative.

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 Contacts
Technical Support and Hotline

North America South Africa

293703583-B
Mail: [email protected] Mail: [email protected]
Tel: +1 888 940 7477 Tel: + 27 11 286 5855

South America Europe and rest of the world

Mail: [email protected] Mail: [email protected]
Tel: +1 714 575 2973 Tel: +33 1 30 20 30 40
(9H00am to 5H30pm French Time, Monday to Friday)
India
Mail: [email protected]
Tel: 0120-4699900

For the latest firmware, software, document releases, and news, please check our websites :
North and South America : e-mailing [email protected] with your name, phone number, MA SIGMA
Extreme serial number and “Send Links For MA SIGMA Extreme Documents” in the subject line
Other countries : please visit our web site www.biometric-terminals.com (To get your log in and password please
contact your sales representative).

Copyright © 2017, Safran Identity & Security. All rights reserved.

www.safran-identity-security.com
Reproduction in whole or in part in any form or medium without the express written permission of Safran Identity & Security is
prohibited.
The trademarks identified herein are the trademarks of registered trademarks of Safran Identity & Security, or other third party.
31 Safran Identity & Security - 2017_2000024419 – V2
This document and the information therein are the property of Safran Identity & Security. They must not be copied or communicated to a third party without the prior written authorization of Safran Identity & Security