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    Letter of Apology

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    Mara Jia Bitoy
    The letter is an apology from Johns Hopkins Hospital to Mr. Jean Caballero regarding an error made by a nurse during his treatment and the inconvenience caused to his stay. The hospital takes responsibility for failing to provide their best service and has taken measures to ensure such a mistake does not occur again. They express their deepest regret and sincerely apologize for the incident, assuring Mr. Caballero that his feedback is welcomed.

    Copyright:

    © All Rights Reserved

    Letter of Apology

    Uploaded by

    Mara Jia Bitoy
    617 views1 page
    The letter is an apology from Johns Hopkins Hospital to Mr. Jean Caballero regarding an error made by a nurse during his treatment and the inconvenience caused to his stay. The hospital takes responsibility for failing to provide their best service and has taken measures to ensure such a mistake does not occur again. They express their deepest regret and sincerely apologize for the incident, assuring Mr. Caballero that his feedback is welcomed.

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    The letter is an apology from Johns Hopkins Hospital to Mr. Jean Caballero regarding an error made by a nurse during his treatment and the inconvenience caused to his stay. The hospital takes responsibility for failing to provide their best service and has taken measures to ensure such a mistake does not occur again. They express their deepest regret and sincerely apologize for the incident, assuring Mr. Caballero that his feedback is welcomed.

    Copyright:

    © All Rights Reserved
    617 views1 page

    Letter of Apology

    Uploaded by

    Mara Jia Bitoy
    The letter is an apology from Johns Hopkins Hospital to Mr. Jean Caballero regarding an error made by a nurse during his treatment and the inconvenience caused to his stay. The hospital takes responsibility for failing to provide their best service and has taken measures to ensure such a mistake does not occur again. They express their deepest regret and sincerely apologize for the incident, assuring Mr. Caballero that his feedback is welcomed.

    Copyright:

    © All Rights Reserved
    of 1

    A LETTER OF APOLOGY

    Johns Hopkins Hospital


    Tel: +1 410-955-5000
    Email: [email protected]

    January 15, 2048

    Mr. Jean Caballero


    3501 St Paul St Baltimore, MD, USA

    Dear Dr. Caballero,

    It is with great concern and regret that we must inform you that on January 10th, one of our nurses
    has unfortunately made an error in in her duties prior to give you service. The said nurse is now
    being reprimanded and will be given just and according consequences.

    There has been a series of unexpected situations occurred on that day in the Johns Hopkins Hospital
    which triggered a series events that should have been handled more adequately, that caused
    inconvenience towards your stay and treatment during your time here in our institute.

    We deeply value giving satisfaction and assurance to our services here in Johns Hopkins Hospital.
    However, due to the inconvenience, we have failed that time to give you our best service. Because
    of this, we guarantee you that this will never happen again and as we have taken necessary
    measures in assuring that it doesn’t in the future.

    On behalf of our institute, we would like to extend and express our sincerest apologies. We take
    great pride in giving our services and results, and this as well, impacts us deeply. If you have
    further queries or would like to discuss toward this matter, feel free to do so as you’re more than
    welcome and encouraged to.

    We thank you for your time and your feedback and we are hoping for your kind consideration
    regarding this matter.

    Respectfully,

    Mara Jia G. Bitoy


    DR. MARA JIA G. BITOY, MD
    Neurosurgeon

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