PTN User Manual MUH44TPR2-N - 2015V1.0 PDF

User Manual
MUH44TPR2-N
4K HDBaseT 4x4 Matrix Switcher
All Rights Reserved

Version: MUH44TPR2-N_2015V1.0
www.PTN-electronics.com
Preface
Read this user manual carefully before using this product. Pictures shown in this manual
is for reference only, different model and specifications are subject to real product.
This manual is only for operation instruction only, not for any maintenance usage. The
functions described in this version are updated till October 2015. Any changes of
functions and parameters since then will be informed separately. Please refer to the
dealers for the latest details.
All product function is valid till 2015-10-10.
Trademarks
Product model, PTN and its logo are trademarks of PTN Electronics Limited.
Any other trademarks mentioned in this manual are acknowledged as the properties of
the trademark owner. No part of this publication may be copied or reproduced without
the prior written consent of PTN Electronics Limited.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.
PTN Electronics Limited www.PTN-electronics.com

SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
 Unpack the equipment carefully and save the original box and packing material for
possible future shipment
 Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
 Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
 Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
 Refer all servicing to qualified service personnel.
 To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this
product near water.
 Do not put any heavy items on the extension cable in case of extrusion.
 Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
 Install the device in a place with fine ventilation to avoid damage caused by
overheat.
 Keep the module away from liquids.
 Spillage into the housing may result in fire, electrical shock, or equipment damage. If
an object or liquid falls or spills on to the housing, unplug the module immediately.
 Do not twist or pull by force ends of the optical cable. It can cause malfunction.
 Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
 Unplug the power cord when left unused for a long period of time.
 Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.

Contents
1. Introduction ................................................................................................................. 1
1.1 Introduction to the MUH44TPR2-N .................................................................... 1
1.2 Features ............................................................................................................ 1
1.3 Package List ...................................................................................................... 2
2. Product Appearance of the MUH44TPR2-N ............................................................... 3
2.1 Front Panel ........................................................................................................ 3
2.2 Rear Panel ......................................................................................................... 4
3. System Connection ..................................................................................................... 6
3.1 System Applications........................................................................................... 6
3.2 Usage Precautions ............................................................................................ 6
3.3 Connection Diagram .......................................................................................... 6
3.4 Connection Procedure ....................................................................................... 7
3.5 Connection with TPHD402PR............................................................................ 7
4. System Operations ..................................................................................................... 8
4.1 Front Panel Button Control ................................................................................ 8
4.1.1 Switching I/O connection ......................................................................... 8
4.1.2 EDID Management .................................................................................. 8
4.1.3 Inquiry .................................................................................................... 10
4.1.4 Clear operation ...................................................................................... 11
4.2 IR Control ........................................................................................................ 11
4.2.1 Usage of IR Remote .............................................................................. 11
4.2.2 Force Carrier ......................................................................................... 12
4.2.3 Control Far-end Device locally............................................................... 12
4.2.4 Control Local Device Remotely ............................................................. 13
4.3 RS232 Control ................................................................................................. 14
4.3.1 Connection with RS232 Communication Port ........................................ 14
4.3.2 Control through 9-pin RS232 port .......................................................... 15
4.3.3 Control through 3-pin RS232 port .......................................................... 15
4.3.4 Installation/uninstallation of RS232 Control Software ............................ 16
4.3.5 Basic Settings ........................................................................................ 16
4.3.6 RS232 Communication Commands ...................................................... 17
4.4 TCP/IP Control................................................................................................. 23
4.4.1 Control Modes ....................................................................................... 23
4.4.2 GUI for TCP/IP control ........................................................................... 25
4.4.3 GUI Update............................................................................................ 27
4.5 Firmware Update via USB ............................................................................... 28
5. Specification.............................................................................................................. 29
6 Panel Drawing ........................................................................................................... 30
7. Troubleshooting & Maintenance ............................................................................... 32
8. After-sales Service .................................................................................................... 34

1. Introduction
1.1 Introduction to the MUH44TPR2-N
MUH44TPR2-N is a professional 4x4 HDBaseT Matrix Switcher that accommodates 4
HDMI IN (4k signal at max), 4 auxiliary audio IN, 4 IR IN.
Select HDMI input by front panel buttons, IR, RS232, or GUI. The selected source is
delivered to HDMI Output 1~2 (for HDMI input 1~2) & HDBaseT outputs 1~4 (easy
extension to 70m at 1080p and 40m at 4Kx2K on a single CAT5e/6 connection with
HDBaseT receivers, with PoC) simultaneously. The unit also supports EDID
management and HDCP.
Except embedded HDMI audio, MUH44TPR2-N provides 4 auxiliary audio outputs.
Audio source is selectable via RS232 command. Selected audio is output via HDMI
outputs& HDBaseT outputs and the audio output sockets.
The unit also supports bi-directional RS232& IR control.
1.2 Features
 Support HDMI 1.4 &HDCP2.2, and compliant with lower standards, capable to
transmit 4Kx2K@60Hz & 1080p 3D
 Support manual HDCP management and auto-detecting
 Transmit 4Kx2K signal for 8m via HDMI port, 40m via HDBT port
 Audio source selectable via RS232 command
 4 HDBaseT outputs, for easy extension to 70m at 1080p and 40m at 4Kx2K on a
single CAT5e/6 cable
 Support PoC
 LCD screen shows real-time I/O connection status, switching status, HDCP status,
and output resolution.
 Controllable via front panel, RS232, IR and TCP/IP
 Support bi-directional IR& RS232 control
 Built-in GUI for TCP/IP control
 Powerful EDID management
 Support off memory for reliable operation
 Support firmware upgrade through Micro USB port
 Easy installation with rack-mounting design
PTN Electronics Limited 1 www.PTN-electronics.com

1.3 Package List
 1 x MUH44TPR2-N
 2 x Mounting ears (6 x Screws)
 1 x RS232 cable
 1 x IR Receiver
 4 x Plastic cushions (4 x Black Screws)
 1 x IR remote
 1 x Power Adapter (DC 24V 2.5A)
 8 x Pluggable Terminal Blocks
 1 x User manual
Notes: Confirm if the product and the accessories are all included, if not, please
contact with the dealers.

2. Product Appearance of the MUH44TPR2-N
2.1 Front Panel
INPUTS MENU
SYSTEM MONITOR
FIRMWARE
IR 1 2 3 4 ALL EDID
CLEAR ENTER
No. Name Description

① Firmware Micro USB port for updating firmware
Power
② Illuminate red when power on.
Indicator
③ IR In-built IR sensor, receive IR signals sent from IR remote.
④ LCD Screen Display real-time operation status.
 Normal mode: Back-lit buttons, ranging from "1" to "4".
INPUTS/
 Inquiry mode (buttons 1~4): Press “ENTER” for more than
⑤ Menu
3 seconds to enter this mode. Dial to select
buttons
different menus, to select different options.
OUTPUTS  Normal mode: Back-lit buttons, ranging from "1" to "4".
buttons/ Output 1~2 support synchronous local HDMI output.
⑥ EDID  EDID Invoking mode: press and hold EDID button for 3
Manageme seconds or more to enter this mode, in this mode, button 1,
nt buttons 2 are used to switch to the previous/ next EDID data.
ALL: Select all inputs/ outputs.
EDID management button: Enable input port to manually

capture and learn the EDID data of output devices.
Function
⑦ CLEAR: Withdraw an operation like switching output
buttons
channel, learning EDID data before it comes into effect.
Meanwhile, the matrix will return to the previous status.
ENTER: Confirm operation. Press and hold it for 3 seconds to
enter in Inquiry mode.
Notes: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.

2.2 Rear Panel
No. Name Description

Input port for IR control signal, connect with IR receiver, deliver
① IR ALL IN IR signal to all the HDBaseT ports to control the remote
devices.
HDMI HDMI input ports, 4 in total, type A female HDMI connector,
②
INPUTS connect with HDMI input source devices.
Connect with IR transmitter, to emit the IR signal sent from the
HDBaseT ports of the far-end Receiver. These IR OUT sockets
③ IR OUT make up an IR matrix with the IR IN sockets on the HDBaseT
receivers, and all IR signals can be switched synchronously
with the AV signal, or separately switched.
a. IR IN: Connect with IR receiver, fixed IR input for the output,
cannot be switched separately. It makes up an IR
bi-directional transmission with the IR OUT on the
corresponding HDBaseT receiver.
b. COAX: HDMI de-embedded digital audio output.
c. RS232: Serial port to communicate with the RS232 port on
④ OUTPUTS corresponding HDBaseT receiver. When controlled by
HDBaseT receiver, the communication protocol must be the
same with MUH44TPR2-N.
d. HDMI: HDMI output port, connect with HDMI displayers,
deliver same input signals with HDBaseT ports, split HDMI
output for local monitoring.
e. HDBaseT: Works with HDBaseT receivers, such as

TPHD402PR. It can extend AV, IR and RS232 signal to 70m
distance. Meanwhile, it can provide power for the receivers
which support PoC.
f. AUDIO: HDMI de-embedded stereo audio output
Connect with extended IR receiver, use the IR remote to
⑤ IR EYE
control MUH44TPR2-N.
⑥ TCP/IP TCP/IP port for unit control
Serial port for unit control, 9-pin female connector, connects
⑦ RS232
with control device such as a PC.
Power
⑧ Illuminate red when powered on.
Indicator
⑨ DC 24V Connect with DC 24V power adaptor.
⑩ GROUND Connect to grounding, make the unit ground well.
Note: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.

3. System Connection
3.1 System Applications
As its good performance in control and transmission, the MUH44TPR2-N can be widely
used in computer realm, monitoring, large screen displaying, conference system,
television education and bank securities institutions etc.
3.2 Usage Precautions
1) System should be installed in a clean environment and has a prop temperature and
humidity.
2) All of the power switches, plugs, sockets and power cords should be insulated and
safe.
3) All devices should be connected before power on.
3.3 Connection Diagram
PC
IR Emitter
HDTV Speaker
STB
VCR
DVD
Laptop
TPHD402R
Projector

3.4 Connection Procedure
1) Connect HDMI sources (e.g. DVD) to HDMI inputs of the MUH44TPR2-N with HDMI
cables.
2) Connect auxiliary audio sources to the AUDIO IN ports with audio cables.
3) Connect HDBaseT receivers (e.g. TPHD402PR) to the HDBaseT Output ports with
twisted pair.
4) Connect HDMI displays (e.g. HDTV) to HDMI outputs of the MUH44TPR2-N or the
receivers with HDMI cables
5) Connect speakers/earphones to AUDIO output ports
6) Connect the RS232 port of control device (e.g. a PC) to the RS232 port of either
MUH44TPR2-N or far-end receivers. RS232 signal can be transmitted
bi-directionally between MUH44TPR2-N and far-end receivers.
7) MUH44TPR2-N can collect IR signal sent by the included IR remote via its built-in IR
sensor or through external IR receiver connected to the IR IN/ IR EYE/ IR ALL IN
port. The IR signal can be transmitted bi-directionally between MUH44TPR2-N and
far-end receivers.
8) Connect a DC 24V power adapter and the MUH44TPR2-N.
Note:
1. Connect HDBT ports of MUH44TPR2-N and far-end receiver with straight-through
cable.
2. IR receivers connected to IR IN& IR ALL IN should be with carrier. If not, send
command %0900. or %0901.to activate native carrier mode or force carrier mode in
the IR matrix launched between MUH44TPR2-N and far-end receivers.
3.5 Connection with TPHD402PR
MUH44TPR2-N boasts 4 HDBaseT output ports which support PoC solution. Connect
the HDBT output ports of MUH44TPR2-N to HDBaseT Receivers supporting PoC (like
TPHD402PR) via twisted pair. Plug a power supply to the power port of MUH44TPR2-N,
the HDBaseT Receivers will be energized synchronously with PoC solution.
TPHD402PR(PoC)
DC 24V
Po
C

4. System Operations
4.1 Front Panel Button Control
MUH44TPR2-N provides with convenient front panel button control. Here we make a
brief introduction to the system operations.
4.1.1 Switching I/O connection
1) To convert one input to an output:
Operation: “input”+“output”+“ENTER”
Example: input 1 to output 2
Note: In default status, 4 IR OUT sockets correspond with 4 HDMI INPUTS. When you
convert an HDMI input to an output, the corresponding IR OUT will be switched
synchronously.
2) To convert an input to several outputs:
Operation: “input” + “output” + “output” +… + “ENTER”
Example: Switch input 2 to output 2, 4
3) To convert an input to all outputs:

Operation: “input” + “ALL” + “ENTER”
Example: Convert input 1 to all outputs
Note: Indicators of the pressed buttons will blink green for three times if the conversion
is done, then it will be off. If the conversion failed, they will be off immediately.
4.1.2 EDID Management
MUH44TPR2-N features EDID management to maintain compatibility between all
devices. It can be controlled via EDID learning and EDID invoking.
EDID Learning (from output):

 One input port learns the EDID data of one output port
Operation: Press “EDID”, “INPUTS”+“OUTPUTS”+“ENTER”.
Example: Input 2 learns EDID data from output 4
 All input ports learn EDID data from one output port
Operation: Press “EDID”, “ALL”+“OUTPUTS”+“ENTER”
Example: All input ports learn EDID data from output 4
Note: Indicators of the pressed buttons will blink green for three times if the conversion
is done, then it will be off. If the conversion failed, they will be off immediately.
EDID invoking:
There are five types of embedded EDID data. The chart below illustrates the detailed
information of the embedded EDID data:
No. EDID Data
1 1080P 2D 2CH
2 1080P 3D 2CH
3 1080P 2D Multichannel
4 1080P 3D Multichannel
5 3840x2160 2D（30Hz）
Press and hold “EDID” for 3 seconds to enter EDID invoking mode, in this mode, use
output buttons 1/2 to switch among the 5 embedded EDID data. Then press “ENTER” to
confirm invoking.
Format: Press and hold “EDID” for 3 seconds, “INPUTS”+“OUTPUTS 1/2”+“ENTER”.
Operations:
 Invoke embedded EDID data for one input
Operation: Press “EDID” (hold for 3 seconds to enter in EDID setting status),
“INPUTS”+“OUTPUTS”+“ENTER”.
Example: Set the EDID data of INPUT 2 to the forth type of embedded EDID data:

Press (hold for 3 seconds) or to switch to the
4th EDID data .
Note: If the conversion is successful, indicators of the pressed buttons will blink green
for three times at normal speed; if the conversion failed, they will blink for three times
quickly.
4.1.3 Inquiry
 Check status
Press and hold the button “ENTER” for 3 seconds, it will enter into system inquiry menu.
Use Left and Right direction button to navigate checking the previous/next items.
Function Items Example Description
Check the Y means the corresponding

connection status of port is connected with input
inputs device, N means not.
Check the Y means the corresponding

connection status of port is connected with output
outputs device, N means not.
Correspondence Shows the correspondence

between inputs and between the 4 inputs and 4
outputs outputs.
Check if the input is Y means the input signal is

with HDCP with HDCP, N means not.
Check if the output Y means the output signal is

is with HDCP with HDCP, N means not.
Use the UP and DOWN

Check the output
direction button to check all
resolution
the 4 output resolutions.
 Output check

Press any output button to check its corresponding input.
Example: Check which one is the corresponding input for output 2. (Presume Output 2
corresponds to Input 1.)
Operation: Press Output 2 button, LCD screen display “AV: 1->2 IR: 1->2”, and
indicators of input 1 and output 2 turn on and last for 3 seconds. Then output 2
corresponds to input 1.
4.1.4 Clear operation
When you switch output channel, learn EDID data, or set EDID data, press Clear button
to withdraw the operation before you press “ENTER” to carry it on. When you press it,
the matrix will return to the previous status.
4.2 IR Control
By using IR & HDBaseT transmission technology, the MUH44TPR2-N has some
functions as follows:
1) Control far-end output device from local.
2) Control local input/output device remotely.
3) Control the MUH44TPR2-N locally/remotely.
4.2.1 Usage of IR Remote
① Standby button, press it to enter/ exit standby
mode
② Input channels, range from 1~4 (buttons 5~8 are
not available), corresponding IR signal switched
synchronously when switching input channels.
③ Menu buttons, ALL, EDID and CLEAR, same
with the corresponding front panel buttons.
Please refer to 4.1 Front Panel Button Control for
details.
④ : Navigation buttons.
ENTER: Confirm button.
⑤ OUTPUTS (buttons 5~8 are not available)
In normal mode: output channel selection
buttons, each channel has 1 IR IN, 1 HDBaseT, 1
RS232, and 1 AUDIO outputs, and channel 1~4
have HDMI outputs.
In EDID invoking mode: press button 1/2 to
switch among the 5 embedded EDID data

Note: With this IR remote, MUH44TPR2-N can be controlled by the built-in IR, the
extended IR receiver connected to the “IR EYE”/”IR ALL IN” and the IR receiver on the
far-end receiver.
4.2.2 Force Carrier
a) Only if the IR receiver connected to HDBaseT receiver is with IR carrier, can the
received IR signal be transferred to IR OUT port of the matrix.
b) Only if the IR receiver connected to IR ALL IN port of the matrix is with IR carrier,
can the received IR signal be transferred to IR OUT port of the matrix.
If the IR receiver connected with HDBaseT receiver or IR ALL IN port of the matrix is
not with IR carrier, send the command “%0901.” to enter infrared carrier enforcing
mode, and then IR signal can be transferred to IR OUT port.
4.2.3 Control Far-end Device locally
Connect an IR receiver to IR IN/ IR ALL IN on the switcher, and use the IR Remote of
far-end device to control the device locally.
 1 to 1: (through IR IN)
Connect an IR receiver with IR carrier to the IR IN port of MUH44TPR2-N; users can
control far-end output displayer via its IR remote from local.
In that case, the IR signal is transferred via twisted pair. Only the corresponding IR OUT
port can emit control signals to the remote display.
See the figure below:
IR Remote
TPHD402PR
PoC
HDTV
DVD
HDTV
IR Emitter
Control far-end device from Local
Note: The IR receiver connected to IR IN must be with IR carrier

 1 to All: (through IR ALL IN)
Connect an IR receiver to the IR ALL IN port of MUH44TPR2-N, the IR signal received
from IR ALL IN port will be transmitted to all the 4 connected far-end HDBT receivers.
See as below:
IR Remote
HDTV
HDTV TPHD402PR 1 TPHD402PR 2 TPHD402PR 3 TPHD402PR 4
PoC PoC PoC PoC
HDTV HDTV HDTV HDTV

IR Emitter IR Emitter IR Emitter IR Emitter
Control far-end device through IR ALL IN port

Note: Send command “%0901.” to enter infrared carrier enforcing mode if the IR
Receiver connected to IR ALL IN is not with carrier.
4.2.4 Control Local Device Remotely
Connect IR receiver(s) to IR IN on far-end HDBT receiver(s), and IR Emitter(s) to IR
OUT port of the switcher, and use the IR Remote of local source to control the device
remotely.
 1 to 1:
Connect an IR receiver to IR IN on far-end HDBT receiver, and an IR Emitter to IR
OUT port of the switcher. Use the IR Remote of local source to control the device
remotely. See below:
TPHD402PR
PoC
DVD IR Emitter IR Remote
HDTV
Control local device from remote
Note: Send command “%0901.” to enter infrared carrier enforcing mode if the IR
Receiver connected to IR IN of the receiver is not with carrier.
 Multiple to Multiple: (IR Matrix)
The 4 “IR OUT” ports and the 4 “IR IN” ports on the far-end receivers make up a 4x4
IR matrix. See as below:

IR Emitter
1 2 3 4
HDTV
HDTV TPHD402PR 1 TPHD402PR 2 TPHD402PR 3 TPHD402PR 4
PoC PoC PoC PoC
HDTV HDTV HDTV HDTV
IR Matrix
The IR signal is sent by corresponding IR remote, then it is transferred to HDBaseT

receiver, then to corresponding zone of the matrix through the twisted pair, finally it is
transferred to IR OUT port and received by controlled device.
Switching Operation: (4 IR IN ports correspond with 4 HDMI input ports separately in
default mode.)
a) Sending command (reference to 4.3 RS232 Control): [x1]R[x2].
x1: Corresponding to the 4 IR OUT ports of the matrix, the IR transmitter connected
to this port can be placed at IR receiving area of output device or MUH44TPR2-N
itself.
x2: Corresponding to the zone (receive IR signal from HDBaseT receiver with IR IN
port connects with IR receiver) number of MUH44TPR2-N.
Example: Send command “3R2.” to transfer IR signal received from zone 2 to IR
OUT port 3.
4.3 RS232 Control
4.3.1 Connection with RS232 Communication Port
Except the front control panel, the MUH44TPR2-N can be controlled by far-end
control system through the RS232 communication port. This RS232 communication
port is a female 9-pin D connector. The definition of its pins is listed in the table below.

No. Pin Function
1 N/u Unused
2 Tx Transmit
3 Rx Receive
4 N/u Unused
5 Gnd Ground
6 N/u Unused
7 N/u Unused
8 N/u Unused
9 N/u Unused
4.3.2 Control through 9-pin RS232 port
Connect a control device to the 9-pin RS232 port of the switcher; users are able to
control the switcher& far-end device. See the figure below:
TPHD402PR
PoC
PC
3rd party
Control the switcher& 3rd-party Device through 9 pin female RS232 port
 Control the switcher: send RS232 commands directly
 Control 3rd party: send command: “/+[Y]/[X]:******.” (Refer to for detailed
information.)
4.3.3 Control through 3-pin RS232 port
 Control 3rd party device from local
Connect the RS232 (3-pin pluggable terminal block) port in any zone to PC, and
connect the controlled RS232 device (3rd party device) to the corresponding (same
zone as PC) receiver, see below:

PC
TPHD402PR
PoC
3rd party
Control 3rd party device from local
 Control 3rd party device from remote

Connect the RS232 (3-pin pluggable terminal block) port in any zone to controlled
device (3rd party device), and connect PC to the corresponding (same zone as
controlled device) receiver, see below:
3rd party
TPHD402PR
PoC
PC
Control 3rd party device from remote
4.3.4 Installation/uninstallation of RS232 Control Software

 Installation Copy the control software file to the computer connected with
MUH44TPR2-N.
 Uninstallation Delete all the control software files in corresponding file path.
4.3.5 Basic Settings
Firstly, connect MUH44TPR2-N with an input device and an output device. Then,
connect it with a computer which is installed with RS232 control software. Double-click
the software icon to run this software.

Here we take the software CommWatch.exe as example. The icon is showed as below:
The interface of the control software is showed as below:
Parameter Configuration area
Monitoring area, indicates

whether the command
sent works.
Command Sending area
Please set the parameters of COM number, baud rate, data bit, stop bit and the parity bit
correctly, only then will you be able to send command in Command Sending Area.
4.3.6 RS232 Communication Commands

Note:
1) Please disconnect all the twisted pairs before sending command EDIDUpgrade[X].
2) In above commands, “[”and “]” are symbols for easy reading and do not need to be
typed in actual operation.
3) Please remember to end the commands with the ending symbols “.” and “;”.
4) Type the command carefully, it is case-sensitive.

Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command Function Feedback Example
System Commands
/*Type; Inquire the models information. MUH44TPR2-N
/%Lock; Lock the front panel buttons on the Matrix. System Locked!
Unlock the front panel buttons on the
/%Unlock; System Unlock!
Matrix.
/^Version; Inquire the version of firmware VX.X.X
Demo Mode
AV:01->01
IR:01->01
Switch to the “demo” mode, convert input AV:01->02
and output in turn like1B1, 1B2, …4B3,
Demo. IR:01->02
4B4, 1B1… and so on .The switching
interval is 2 seconds. ……
AV:04->04
IR:04->04
……
Undo Ok!
Undo. To cancel the previous operation. Out 01 02 03 04
In 01 01 01 01
Operation Commands
Transfer signals from the input channel [x]
[x]All. X To All. (X=01~04)
to all output channels
Transfer all input signals to the
All#. corresponding output channels All Through.
respectively like 1->1, 2->2…
All$. Switch off all the output channels. All Closed.
Transfer signals from the input channel [x] X Through.
[x]#.
to the output channel [x]. (X=01~04)
[x]$. Switch off the output channel [x]. X Closed. (X=01~04)
[x]@. Switch on the output channel [x]. X Open. (X=01~04)
All@. Switch on all output channels. All Open.
Transfer the AV signal from the input
channel [x1] to one or several output AV: X1-> X2
[x1]V[x2].
channels ([x2], separate output channels (X1/X2=01~04)
with comma).

Transfer the AV and IR signal from input
channel [x1] to one or several output AV: X1-> X2
[x1]B[x2].
channels ([x2], separate output channels (X1/X2=01~04)
with comma).
Transfer the IR signal from output [x1] to IR: X1-> X2(X1 、
[x1] R[x2].
input [x2]. X2=01~04)
Check the I/O connection status of output AV: Y-> X
Status[x].
[x] (X=01~04, Y=01~04)
AV: 01->01
……
AV: 04->04
Inquire the input channel to the output
Status. IR: 01->01
channels one by one.
……
IR: 04->04
Save the present operation to the preset Save To FY
Save[Y].
command [Y], ranges from 0 to 9. (Y=0-9)
Recall From FY
Recall[Y]. Recall the preset command [Y].
(Y=0-9)
Clear FY
Clear[Y]. Clear the preset command [Y].
(Y=0-9)
PWON. Work in normal mode. PWON
Enter into standby mode and cut off the
PWOFF. PWOFF
power supply to HDBaseT receivers.
Enter into standby mode. (Do not cut off
the power supply to HDBaseT receivers,
STANDBY. STANDBY
press other buttons or send other
commands to start.)
HDCP management command.
[Y] is for input (value: I) or output (value:
O); [X] is the number of the port, if the
/%[Y]/[X]:[Z]. value of X is ALL, it means all ports; [Z] is /%[Y]/[X]:[Z].
for HDCP compliant status, the value may
be 1 (HDCP compliant) or 0 (not HDCP
compliant).
Enable HDMI audio output of port x.
DigitAudioON[
 X=1, 2, 3, 4, enable this port. DigitAudio ON with [x]
x].
 X=5, enable all the 4 ports.
DigitAudioOF Disable HDMI audio output of port x. DigitAudio OFF with
F[x].  X=1, 2, 3, 4, disable this port. [x]

 X=5, disable all the 4 ports.
Set communication between PC and
HDBaseT receiver.
① Y is for RS232 port (connect with
RS232 port of HDBaseT receiver)
Y= 1~5 or A~H, The value of Y is
defined into the following meanings
(in a given baud rate depended by the
value of X):
a. Y = 1~4, send this command to the
corresponding HDBaseT receiver to
control far-end device.
b. Y = 5, send this command to all
HDBaseT receivers to control all
far-end devices.
c. Y = A, B, C, or D
d. Y = E, F, G, or H
For items c or d, send this command,
/+[Y]/[X]:******. ******
it will be saved to the matrix switcher
but taken without action to
corresponding HDBaseT receiver.
And its command function will be
effective almost at the same time
when you send the command PWON
(for item c) or PWOFF (for item d).
Note:
A & E are for port 1. B & F are for
port 2.
C & G are for port 3. D & H are for
port 4.
② X is for baud rate, its value ranges
from 1 to 7 (1--2400, 2--4800,
3--9600, 4--19200, 5--38400,
6—57600, 7--115200)
③ ***** is for data (max 48 Byte)
Input port [y] learns the EDID from output
port [x].
EDIDH[x]B[y]. If the EDID data is available and the audio EDIDH[x]B[y]
part supports not only PCM mode, then
force-set it to support PCM mode only. If

the EDID data is not available, then set it
as initialized EDID data.
Set the audio part of input port [x] to PCM
EDIDPCM[x]. EDIDPCM[x]
format in EDID database.
Hexadecimal EDID
Get EDID data from output [x] and display
EDIDG[x]. data and carriage
the output port number.
return character
Restore the factory default EDID data of
EDIDMInit. EDIDMInit.
every input.
Manually EDID switching. Enable input[Y]
to learn the EDID data of output[X]. If the
EDIDM[X]B[Y]. EDIDM[X]B[Y]
EDID data is not available, then set it as
initialized EDID data.
Upgrade EDID data via the RS232 port.
[x] is the input port, when the value of X is
9, it means to upgrade all input ports.
When the switcher receives the
EDIDUpgrade Please send the
command, it will show a message to
[x]. EDID file
prompt you to send EDID file (.bin file).
Operations will be canceled after 10
seconds. Please cut off all connections of
HDBaseT ports.
Set the EDID data of input port [x] to
built-in EDID No.[y].
EDID/[x]/[y]. EDID/[x]/[y]
[y]=1~5, correspond to the 5 embedded
EDID data separately
Upgrade one of the 5 embedded EDID
data, x is the serial number for EDID data:
1. 1080P 2D 2CH
2. 1080P 3D 2CH
3. 1080P 2D Multichannel
UpgradeIntED Please send the
ID[x]. 4. 1080P 3D Multichannel EDID file
5. 3840x2160 2D (30Hz)
When the switcher gets the command, it
will show a message to send EDID file
(.bin file). Operations will be invalid after
10 seconds.
GetIntEDID[x]. Return the embedded EDID data ranked

x, [x]=1~5
GetInPortEDI
Return the EDID data of input [x], [x]=1~4
D[X].
Auto HDCP management, activate carrier
%0801. %0801
native mode
%0900. Switch to carrier native mode. Carrier native
%0901. Switch to force carrier mode. Force carrier

%0911. Reset to factory default. Factory Default
Check the command sent by port 1 when Port 1:data when
%9951.
PWON. PWON
%9952.
PWON. PWON
%9953.
PWON. PWON
%9954.
PWON. PWON
%9955.
PWOFF. PWOFF
%9956.
PWOFF. PWOFF
%9957.
PWOFF. PWOFF
%9958.
PWOFF. PWOFF
System Locked/
%9961. Check the system locking status.
Unlock!
STANDBY/PWOFF/
%9962. Check the power status
PWON
Check the working mode of infrared Carrier native/ Force
%9963.
carrier. carrier
IP:192.168.0.178
%9964. Check the IP address.
(default)
In 01 02 03 04
%9971. Check the connection status of the inputs. Connect Y Y Y Y
Check the connection status of the Out 01 02 03 04
%9972. Connect Y Y Y Y
outputs.
In 1234
%9973. Check the HDCP status of the inputs. HDCP NNNN

Out 1234
%9974. Check the HDCP status of the outputs. HDCP NNNN
Out 01 02 03 04
%9975. Check the I/O connection status. In 04 04 04 04
Out 1 1920x1080
Out 2 1920x1080
%9976. Check the output resolution. Out 3 1920x1080
Out 4 1920x1080
Check the status of digital audio of output Out 1234

%9977. Audio YYYY
channels.
Check the HDCP compliant status of the In 01 02 03 04
%9978. HDCPEN Y Y Y Y
inputs.
4.4 TCP/IP Control

MUH44TPR2-N boasts option TCP/IP port for IP control.
Default settings: IP: 192.168.0.178; Subnet Mast: 255.255.255.0; Gateway: 192.168.0.1;
Serial Port: 4001.
IP& gateway can be changed as you need, Serial Port cannot be changed.
Connect the Ethernet port of control device and TCP/IP port of MUH44TPR2-N, and set
same network segment for the 2 devices, users are able to control the device via
web-based GUI or designed TCP/IP communication software.
4.4.1 Control Modes
MUH44TPR2-N can be controlled by PC without Ethernet access or PC(s) within a LAN.
 Controlled by PC
Connect a computer to the TCP/IP port of the MUH44TPR2-N, and set its network
segment to the same as the MUH44TPR2-N’s.

Same network
segment as the
switcher
 Controlled by PC(s) in LAN

Connect MUH44TPR2-N, a router and several PCs to setup a LAN (as shown in the
following figure). Set the network segment of MUH44TPR2-N to the same as the
router’s, then PCs within the LAN are able to control MUH44TPR2-N.
Internet
Router
PC
TCP / IP Port
Follow these steps to connect the devices:

Step1. Connect the TCP/IP port of the MUH44TPR2-N to Ethernet port of PC with
twisted pair.
Step2. Set the PC’s network segment to the same as the MUH44TPR2-N’s. Do please
remember the PC’s original network segment.
Step3. Set the MUH44TPR2-N’s network segment to the same as the router.

Step4. Set the PC’s network segment to the original ones.
Step5. Connect the MUH44TPR2-N and PC(s) to the router. PC(s) within the LAN is
able to control the MUH44TPR2-N asynchronously.
Then it’s able to control the device via GUI.

4.4.2 GUI for TCP/IP control
MUH44TPR2-N provides with built-in GUI for convenient TCP/IP control. GUI allows
users to interact with MUH44TPR2-N through graphical icons and visual indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:
There are 2 selectable usernames – admin (default password: admin) and user (default
password: user). Log in as admin can access more configuration interfaces than user.
Enter username and the right password. Here is a brief introduction to the interfaces.
Main: Interface shown after logging in, provide intuitive I/O connection switching. See
the screenshot below:
The button matrix displays every possible connection between every input and output,

users can carry on the connections by clicking corresponding button.
Buttons 1~9 at the right-bottom corner provides quick saving and recall for overall
connection status.
Users: Display or modify credential settings, front panel lock, and GUI version.
If there is any modification, press Save to restore the settings, or press Cancel to
withdraw.
Interface: Set title bar label, LCD readout, and button labels, press Save to save the
settings
Configuration: Set HDCP Cmpliance status for every input, and manage EDID. See
the screenshot below:

Network: Inquire and configure network settings including MAC address, IP address,
subnet mask, and Gateway
Note: Log in as user access main interface only.

4.4.3 GUI Update
GUI for MUH44TPR2-N supports online update in http://192.168.0.178:100. Type the
username and password (the same as the GUI log-in settings, modified password will
be available only after rebooting) to log in the configuration interface. After that, click
Administration at the source menu to get to Upload Program as shown below:

Select the desired update file and press Apply, it will start upgrading then.
4.5 Firmware Update via USB

MUH44TPR2-N boasts a USB port for online firmware upgrade on the front panel.
Follow these steps to upgrade firmware:
Step1. Copy the upgrade software and the latest upgrade file (.bin) to PC.
Step2. Connect the USB ports of MUH44TPR2-N and the PC via USB cable.
Step3. Double-click the update software icon (see as below).
It will enter the upgrade interface shown as below:
Step4. Click Connect USB.

Step5. Click Open to load the upgrade file, then click Updata to start firmware
upgrading.
Note: To ensure available control, the COM number of the PC should be 1~9.

5. Specification
Video Input Video Output
2 HDMI
Input 4 HDMI Output
4 HDBaseT
Female HDMI
Input Output
Female HDMI Female RJ45(with LED
Connector Connector
indicators)
Input Level T.M.D.S. 2.9V~3.3V Output Level T.M.D.S. 2.9V~3.3V
Input Output
100Ω (Differential) 100Ω (Differential)
Impedance Impedance
Video General
Gain 0 dB Bandwidth 10.2Gbit/s
Resolution
Video Signal HDMI (or DVI-D) Up to 4Kx2K@60Hz
Range
Transmission 1080P@60Hz ≤70m Switching
4Kx2K@30Hz ≤40m 200ns (Max.)
Distance Speed
EDID
In-built EDID data and manual EDID management
Management
HDCP Supports HDCP 2.2 auto and manual HDCP management.
Audio General
4 3-pin pluggable
Stereo audio Output
Output Signal terminal blocks
Digital audio Connector
4 Coax (RCA)
Stereo Earphone output: distortion 0.1% 32Ω/70mW@1KHz, 0.1%
Output 16Ω/105mW @1KHz, support PCM
Coax
Supports PCM, Dolby Digital, DTS, DTS-HD
Output
Frequency
20Hz~20KHz
Response
Control Parts
4 IR OUT (green)
4 IR IN (black)
1 IR EYE (black)
Control Ports
1 TCP/IP (female RJ45)
1 RS232 (9 pin female D)
4 RS232 (3-pin pluggable terminal blocks)
Panel RS232 9-pin female RS232
Front panel buttons
Control Control connector
Built-in IR sensor TCP/IP
IR Web-based GUI
Extended IR receiver Control

General
Power Power
DC 24V 2.5A 48W (Max)
Supply Consumption
Reference
Temperature -10 ~ +40℃ 10% ~ 90%
Humidity
437 x 44 x 235 mm
Dimension
(1U high, full rack Weight 2.0Kg
(W*H*D)
wide)

6 Panel Drawing
23.10 mm 436.40 mm
INPUTS MENU
SYSTEM MONITOR
FIRMWARE
IR 1 2 3 4 ALL EDID
CLEAR ENTER
31.80 mm
44.00 mm
IR OUT IR IN IR IN IR IN IR IN IR EYE TCP/IP
1 2 3 4 1 2 3 4
HDCP2 . 2
COAX Tx Rx COAX Tx Rx COAX Tx Rx COAX Tx Rx
1 2 3 4
AUDIO AUDIO AUDIO AUDIO
HDMI HDBaseT L R HDMI HDBaseT L R HDBaseT L R HDBaseT L R RS232 DC 24V

IR ALL IN HDMI INPUTS OUTPUTS

6. Troubleshooting & Maintenance
Problems Causes Solutions
The connecting cables may Check whether the cables
not be connected correctly are connected correctly
Color losing or no video
signal output or it may be broken. and in working condition.
Make sure the connection
Fail or loose connection
is good
Check with oscilloscope or
No signal at the input / multimeter if there is any
output end signal at the input/ output
end.
Make sure the connection

Fail or loose connection
is good
No output image when
switching Send command
Input source is with HDCP
/%[Y]/[X]:1. or change
while the HDCP
HDCP compliance status in
compliance is switched off.
GUI.
Switch for another input
The display doesn’t
source or enable the
support the input
display to learn the EDID
resolution.
data of the input.
Send command /%Unlock;
Cannot control the device Front panel buttons are
or select unlock in GUI
via front panel buttons locked.
interface to unlock
The battery has run off. Change for new battery.
Send it to authorized
The IR remote is broken.
dealer for repairing.
Cannot control the device Beyond the effective range Adjust the distance and
via IR remote of the IR signal or not angle and point right at the
pointing at the IR receiver IR receiver.
The IR receiver connected
Change for an IR receiver
to IR IN/ IR ALL IN port is
with carrier.
not with carrier
Power Indicator remains off Fail or loose power Check whether the cables
when powered on connection are connected correctly

Change for another HDMI
EDID management does The HDMI cable is broken
cable which is in good
not work normally at the output end.
working condition.
Switch again.
Manage the EDID data

The display does not manually to make the
There is a blank screen on
support the resolution of resolution of the video
the display when switching
the video source. source automatically
compliant with the output
resolution.
Check to ensure the
Wrong connection connection between the
control device and the unit
Type in correct RS232
Cannot control the device
communication
by control device (e.g. a Wrong RS232
parameters: Baud
PC) through RS232 port communication parameters
rate:9600; Data bit: 8; Stop
bit: 1; Parity bit: none
Send it to authorized
Broken RS232 port
dealer for checking.
Static becomes stronger Check the grounding and
when connecting the video Bad grounding make sure it is connected
connectors well.
Cannot control the device
The device has already Send it to authorized
by RS232 / IR remote /
been broken. dealer for repairing.
front panel buttons
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.

7. After-sales Service
If there appear some problems when running the device, please check and deal with the
problems reference to this user manual.
1) Product Limited Warranty: PTN warrants that its products will be free from defects
in materials and workmanship for three years, which starts from the first day the
product leaves warehouse (check the SN mark on the product).
Proof of purchase in the form of a bill of sale or receipted invoice must be presented
to obtain warranty service.
2) What the warranty does not cover:
 Warranty expiration.
 Factory applied serial number has been altered or removed from the product.
 Damage, deterioration or malfunction caused by:
 Normal wear and tear
 Use of supplies or parts not meeting our specifications
 No certificate or invoice as the proof of warranty.
 The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
 Damage caused by force majeure.
 Servicing not authorized by PTN
 Other causes which does not relate to a product defect
 Delivery, installation or labor charges for installation or setup of the product
3) Technical Support: Email to our after-sales department or make a call, please
inform us the following information about your cases.
 Product version and name.
 Detailed failure situations.
 The formation of the cases.
Remarks: For any questions or problems, please try to get help from your local
distributor, or email PTN at: [email protected]

www.PTN-electronics.com
PTN Electronics Limited

Tel: +86-755-2846 1819
Fax: +86-755-8471 7796
Email: [email protected]
Website: www.PTN-electronics.com

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No. Name Description

EDID management button: Enable input port to manually

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No. Name Description

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3) To convert an input to all outputs:

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Press (hold for 3 seconds) or to switch to the

4th EDID data .

Check the Y means the corresponding

Check the Y means the corresponding

Correspondence Shows the correspondence

Check if the input is Y means the input signal is

Check if the output Y means the output signal is

Use the UP and DOWN

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Control far-end device from Local

Note: The IR receiver connected to IR IN must be with IR carrier

HDTV HDTV HDTV HDTV

Control far-end device through IR ALL IN port

DVD IR Emitter IR Remote

Control local device from remote

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HDTV HDTV HDTV HDTV

The IR signal is sent by corresponding IR remote, then it is transferred to HDBaseT

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Control 3rd party device from local

 Control 3rd party device from remote

Control 3rd party device from remote

4.3.4 Installation/uninstallation of RS232 Control Software

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The interface of the control software is showed as below:

Parameter Configuration area

Monitoring area, indicates

Command Sending area

4.3.6 RS232 Communication Commands

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%0901. Switch to force carrier mode. Force carrier

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Check the status of digital audio of output Out 1234

4.4 TCP/IP Control

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