Chenail - Ten Steps For Conceptualizing and Conducting Qualitative Research
Chenail - Ten Steps For Conceptualizing and Conducting Qualitative Research
Chenail - Ten Steps For Conceptualizing and Conducting Qualitative Research
11-1-2011
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Ten Steps for Conceptualizing and Conducting Qualitative Research
Studies in a Pragmatically Curious Manner
Abstract
In a world of methodological pluralism and mixed-methods, qualitative researchers can take a pathway of
pragmatic curiosity by exploring their research interests and the possible design and methodology choices to
create studies that not only allow them to pursue their investigative curiosities, but also result in coherent and
effective systems of procedural choices. Ten steps are offered for researchers to conceive and conduct
qualitative research projects that are both responsive to research goals and objectives and defendable to
criteria of quality and critics of utility.
Keywords
Qualitative Research, Research Design, Research Methodology, Mixed-Methods, Methodological Pluralism,
Pragmatic Curiosity
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 License.
The qualitative research being conducted today is in many ways not like your
grandparents’ qualitative inquiries! Although, for some researchers, there appears to be
clearly defined boundaries between when researchers should use a qualitative research
methodology and when they should employ a quantitative research methodology (e.g.,
Dobrovolny & Fuentes, 2008; Keenan & van Teijlingen, 2004). In this apparently black
and white worldview, qualitative studies are most likely exploratory, naturalistic,
subjective, inductive, ideographic, and descriptive/interpretive and quantitative studies
are most likely confirmatory, controlled, objective, deductive, nomothetic, and
predictive/explanatory. For other investigators, the boundaries are a bit more grey as
contemporary designs become more mixed (e.g., Creswell, Klassen, Plano Clark, &
Clegg Smith, 2011), pluralistic and diverse (e.g., Barker & Pistrang, 2004; Sandelowski,
2004) when it comes to utilizing particular methodologies to meet specific design goals
and objectives.
These changes in methodology utilization patterns suggest we are entering an
interesting time for qualitative research design in that more and more investigators are
creatively using qualitative methods to address new types of research problems. For
example, researchers are starting to use qualitative methodologies to conduct
confirmatory studies such as the effectiveness of interventions (e.g., Flemming,
Adamson, & Atkin, 2008) and efficacy of treatments (e.g., Verhoef, Casebeer, & Hilsden,
2002). In these cases, the qualitative researchers might employ a mix of procedures (e.g.,
randomized sampling more typically associated with experiments combined with open-
ended interviews more typically associated with qualitative research) in the design. As
these qualitative researchers offer, what Morse (2006) terms, “alternative forms of
evidence” (p. 86), new opportunities for qualitative inquiries open up.
I offer these observations because as a beginning researcher once you learn
traditional or typical utilizations of a qualitative methodology; you might subsequently
find a number of articles in which the researchers used these approaches in an effectively
novel ways. The key to all of this practical experimentation or pragmatic improvisation,
1714 The Qualitative Report November 2011
as well as with traditional uses of qualitative methodologies, is for you as the qualitative
researcher to be clear as to what methodologies and procedures were used to accomplish
what aspects of your design and to explain/defend why such choices were made. In such
a defense, the keys are (a) to address the procedure conceptually first by citing a source
for this new orientation to the process, (b) to explain the novelty in your application of
the method to the accomplish the design objective at hand, (c) to show how the
innovative procedural choice made coheres with the other design choices being
implemented, and (d) to demonstrate how all the methodological choices made are
allowing the study’s design to address the guiding research question or hypothesis. In
other words, you should embrace a sense of “pragmatic curiosity” to explore an optimal
array of methodological choices to meet the needs of your design’s concept which was
chosen based upon your research questions. To paraphrase the title of Elliot Mishler’s
well-known 1979 essay, “Methodology in context: Is there any other kind?” So, taking
this question as a mantra, it is critical for you to remember continually to craft a design so
that it meets the need of your study in a coherent and effective manner.
To help you, as a beginning qualitative researcher, decide when and how to use
qualitative research methodologies in this changing world, I have designed a ten step
process for conceiving and conducting qualitative inquiries. For this guide, I suggest you
take a pragmatic posture to creating studies that marry the most fitting design and
methodology choices with the focus of your research curiosity. In this approach I suggest
you remain true to your interests and then explore a variety of research approaches which
can help in the designing and conducting studies to meet your needs. The bottom line is
to be pragmatic in creating the design, but remain curious so every reasonable
methodological option is considered. In doing so, I think it is important for you to be
creative in considering and selecting design elements, and then to evaluate the design,
methodology, and procedures you choose and implement, so these inquiry decisions
remain fitting with your research goals and objectives and also coherent with each other.
By embracing this pragmatic curiosity, you will need to describe and explain each
choice made in conceptualizing and conducting the research because each method is
justified in the conduct of its usage in the study at hand. The answer to the question,
“How does it make sense to utilize an ethnographic methodology in a study designed to
explore the effectiveness of a psychotherapy intervention?” is “Here is what I did and
why these choices make sense in the context of my study.” Without certainty in terms of
methodological destiny, researchers are left with the tools of openness and rhetoric when
it comes to defending their research choices (Chenail, 2011).
These ten steps are intended as a general set of guidelines for you to plan and
execute a qualitative research study in a transparent and coherent manner. As an
investigators following specific research designs such as discovery-oriented inquiry
(Mahrer, 1988; Mahrer & Boulet, 1999) and qualitative research methodologies such as
phenomenology (Moustakas, 1994) or narrative inquiry (Riessman, 2007), you would be
guided by more particular prescriptions to describe and defend your choices (see the
appendix for a list of these basic resources), but as suggested by these ten steps, there are
some actions and re-actions common across most if not all qualitative research projects
when it comes creating fitting studies.
Before reading the ten steps I want to share an important clarifying point. Because
I suggest qualitative researchers need to make many decisions in creating and conducting
Ronald J. Chenail 1715
a study via these ten steps, you may get the impression that I am suggesting qualitative
research studies’ designs must be complex in nature. To clarify this point, I would more
accurately say I think qualitative research designs are multifaceted, but at their hearts I
think the simpler they are the better. I emphasize this point for a number of reasons.
In qualitative research studies I think the method should be as simple as possible
because the complexity of research lies in the matter to be studied especially in
naturalistic and exploratory inquiries. If the method is overly complicated, then its many
parts and phases might overwhelm the subject being studied. When complexity meets
complexity, the results are usually a muddle. Embracing simple yet effective procedures
is an optimal goal to which for qualitative researchers should strive: Collect rich data and
let it shine as the star of the study. Like using fresh ingredients in cooking, keep the
preparation and presentation simple so your guests can appreciate the qualitative
differences great products can deliver.
More methodologies being used in a study do not necessarily make the design a
superior one. If you find yourself designing a phenomenological grounded theory case
study, please ask yourself do you really need to employ three of Creswell’s (2007) five
approaches to qualitative research in one research project? Like taking too many
medications can lead to adverse effects to your body, using too many methodologies
might produce negative side effects which could be unhealthy for your study. To help
remedy this potential risk, please remember this simple research commandment: Thou
shall not select an additional methodology for a study, until thou is sure the first
methodology selected cannot manage all of the design issues.
As a final note, even though I offer ten steps for conceptualizing and conducting
qualitative research studies in a pragmatically curious manner, please remember three
guiding principles: Keep it coherent, Keep it clear, and Keep it simple. If you adopt these
three pieces of advice as your research mantra, you will find yourself creating and
completing qualitative studies of quality.
Ten Steps
Step Two: Draft a Statement Identifying your Preliminary Area of Interest and
Justifying Its Scholarly and/or Practical Importance
Compose a simple sentence or two in which you state your beginning area of
curiosity and explain why the topic is significant, relevant, and worthy of study. By doing
so you begin to address the “so what” question right away. For instance, if you select
1716 The Qualitative Report November 2011
“how students learn online” as your preliminary area of interest, you might cite the
increase in the number of students learning online or the growth of online programs and
acknowledge the challenges involved with learning and teaching online as reasons why
the topic would be worthy of further study. You could also cite a gap in the education
research literature on this topic as another reason for wanting to pursue this area of
inquiry. In addition, you can reflect upon your personal perspectives in relation to your
preliminary area of interest and record your hopes, aspirations, and biases as an educator.
As you progress through the rest of these steps, refer back to this record from time to time
in order to assess how your personal perspectives are shaping the research process (e.g.,
biasing data analysis or research design).
Now that you have begun to articulate your area of interest, begin to hone your
focus by considering the choices you need to make in order to design your study. For
example, if you have selected “how students learn online” as your topic, explore the
options you can exercise by deliberating on the following questions:
Who: Who do you want to study and from whose perspective do you want to
learn about how students learn online (e.g., undergraduate, master’s, and/or doctoral
students, faculty members, program completers, students with specific
demographics/characteristics like culture, race, religion, or ethnicity)?
What: What aspect of how students learn online would be your focus (e.g.,
students’ experiences, evaluation of learning outcomes, participating in discussions,
student-faculty interaction, student performance on assignments or examinations, faculty
members’ stories, or pre and post-course development)?
Why: Why would you study this phenomenon (e.g., because you want to inform,
perform, reform, transform, describe, interpret, explain, confirm, criticize, suggest,
evaluate, or assess something)?
How: How will you generate data in order to study this phenomenon (e.g.,
administer a survey, conduct interviews, make observations, collect transcripts of online
sessions, or gather student journals)?
You can see that each of these questions begin with words often associated with
journalistic inquiries because the investigative postures of both journalists and qualitative
Ronald J. Chenail 1717
Based upon your answers to the Who, What, Where, When, Why, and How
questions, compose your initial research question. For example, one research question
could be, “What are the experiences of doctoral students learning qualitative research in a
primarily online learning environment?” In composing this research question, envision
what would be the implications arising from the results of this study for education
researchers, faculty members, students, program administrators, and other interested
stakeholders.
This question may change over time as you become more and more familiar with
the phenomenon to be studied so it is critical that you continually refer to the question to
see if you are staying on course or, if you need to adjust the question as you learn more
about what you know and still don’t know about the area of study. In qualitative research
it is perfectly okay to make adjustments to your research question as the inquiry
develops, but it is critical that you are aware when these adjustments are made and make
the appropriate adjustments to your design. Trouble can arise “in the field” if you become
interested in some new area of inquiry and lack the self-reflection to know when you are
drifting. Again, it is okay to drift as long as you are aware of the changes made in the
course of the inquiry and justify the corrections being made.
Focus on the overall goals of your potential research study and the objectives that
you must accomplish in order to achieve these goals. For example, if a goal is to learn
more about the experiences of doctoral students learning qualitative research in a
primarily online learning environment, relevant objectives could be (a) Conduct a
literature search in order to learn what has been previously published on this topic, (b)
Adjust the research question based upon the literature review, (c) Identify potential sites
for collecting data, (d) Prepare Institutional Review Board (IRB) protocol, etc. Make sure
each goal and objective can be justified and evaluated so you can track the progress you
are making and identify where problems are arising or where adjustments are being
made.
Some researchers start their qualitative research process with a review of the
literature, some delay their reviews until after the study is completed, and some
continually review the literature throughout the research process (Chenail, Cooper, &
Desir, 2010). Some qualitative researchers explore the literature to learn what is not
known about a phenomenon and then formulate questions which will guide a discovery-
1718 The Qualitative Report November 2011
oriented inquiry to uncover new evidence about the phenomenon in question. With any of
these approaches it is important that you identify key terms (e.g., students, doctoral
students, qualitative research, education, and online learning) to guide the electronic
searchers of relevant databases (e.g., ProQuest, ERIC, and Google Scholar); in addition,
you should also complement your electronic searches with systematic reviews of the
references cited in the articles collected to locate additional sources.
In qualitative research, your design is the system of choices you make that helps
you to conceive and conduct your study in an orderly and effective manner. Develop a
research design which will allow you to address your research question or hypothesis
effectively and efficiently. For example, does your research question suggest a design
that will permit you to take a stance of curiosity in your study, or one that is more critical
in nature, or one that asks you to help foster change in the organization or situation in
which you will conduct your research? With each of these areas of emphasis you would
conceive your design to align with the essence of your research question and to put you in
the best position to achieve your research goals. To accomplish this plan you will need to
make choices in the following areas:
Design Concept: Conceptually, how do you design your study in order for you to
address your research question or hypothesis and to meet your goals and objectives? For
example, will the design help you to discover or explore basic patterns of a naturally
occurring phenomenon, to evaluate or assess the performance of a project, to construct
a theoretical model that helps to explain the relationships between different variables, to
describe how participants understand their experiences regarding some aspect of their
lives, or work with participants to change their organization or system? Will your study
be a primary research study (e.g., I will collect new data to study), a secondary
research study (e.g., I will study data previously collected as part of another study), or a
meta-study (e.g., I will study previously published studies)? Your answer to these
questions will help you select an appropriate design concept. You may have also noted
that I used a bold font to emphasize certain words. All of these words denote a different
type of research design: Exploratory (e.g., Stebbins, 2001), Evaluation (e.g., Patton,
2002), Explanatory (e.g., Charmaz, 2006), Descriptive (e.g., Giorgi, 2009), Change (e.g.,
Reason & Bradbury, 2008), Primary (e.g., Maxwell, 2005), Secondary (e.g., Heaton,
2004), and Meta (e.g., Major & Savin-Baden, 2010). You can find more helpful guides to
qualitative research design in the appendix located at the end of this paper.
Research Procedures: With each methodology you will need to decide what
your procedures will be for selecting and sampling (e.g., convenient, purposeful,
theoretical, random); and generating, collecting, preparing, and analyzing the data
(Maxwell, 2005). Through the execution of these procedures or methods you will actually
carry out the design you have conceived. If you have selected a well-developed
qualitative research methodology such as ethnography, an experienced author such as
Fetterman (2009) will provide you with helpful procedural prescriptions from data
collection through data analysis you can adopt or adapt for your own study. If you have
decided to take an “eclectic” approach in your study, you may pick and choose or mix
and match from different “designer” brands such as ethnography (e.g., Murchison, 2010),
grounded theory (e.g., Corbin & Strauss, 2007), or phenomenology (e.g., Smith, Flowers,
& Larkin, 2009); or from general qualitative research guides (e.g., Merriam, 2009) to
create your set of data generation and analysis procedures. For example, you might
construct and conduct your interviews based upon Kvale and Brinkmann’s (2008)
approach and select a coding system from those choices collected by Saldaña (2009).
Whether you go with a designer or eclectic approach make sure the various procedures
sync well with the others so the data flow is coherent and smooth. Also, make sure if you
are only incorporating some elements from a designer methodology such as open and
axial coding from grounded theory (Corbin & Strauss, 2007) to create codes and
categories as part of the qualitative data analysis in your eclectic qualitative descriptive
design, please do not refer to your study as being grounded theory design or methodology
because unless your study is designed to generate a theory or model it is not grounded
theory in the full, designer sense of the methodology. Calling an eclectic design by a
designer methodology name is akin to a selling a “knock-off” in fashion: If the purse was
not designed and constructed to Gucci specifications, then don’t call the bag a Gucci!
ensure the study you conceived is the one you end up conducting. To focus yourself on
this challenge there are many questions you can ask: How will I maintain rigor (e.g.,
reliability, validity, trustworthiness, generalizability) throughout the study? How will I
identify and manage ethical concerns arising throughout the research? As you consider
these questions, you can first consider how these areas are addressed indigenously in the
methodological and philosophical traditional you are considering for your design. In
other words, when in phenomenology land, do as the phenomenologists do! Depending
on context, you might want to incorporate a more generic approach to quality control, for
example Lincoln and Guba’s (1985) trustworthiness or embrace some other qualitative
research traditions for ideas (King, Keohane, & Verba, 1994; Lamont & White, 2008). As
with the choices of research procedures discussed above, make sure the qualitative
control measures you select cohere with the design concept, methodology, and data
collection and analysis decisions also being made.
As you make methodological decisions in each of these areas take care to ensure
that your choices align with each other (Chenail, 1997). For example, with the variety of
grounded theory designs available, your epistemological stance should be in basic
agreement with that of the grounded theorist you select (e.g., Charmaz’ 2006 version of
grounded theory as your methodology with constructivist epistemology). If such an
alignment is not the case, then you will need to explain and justify your variations.
steps you need to take in order to begin and complete your studies. Depending on the
study, the elements you will need to address include: people (including yourself),
communication, data (including back-up systems), analysis, results, technology, time,
money, ethical concerns (including securing institutional approvals), and other resources.
Maintain a chronicle of your research activities (e.g., lab notebook, journal, diary, audit
trail, and time and effort reports) and save supporting documentation. Throughout the life
of your studies you will need to make sure they remain in a coherent relational pattern.
For example, it is easy to drift into other areas of interest as you begin to conduct your
study, but you need to reflect back upon your study as proposed to make sure that you
stay focused on the goals and objectives. Of course qualitative research design can be
iterative meaning you can make adjustments along the way. In the event of these
corrective changes, make sure you are aware as you make these deviations and revise
your study plan or study report accordingly.
Depending on the vehicle you will use to report your study (e.g., dissertation,
thesis, scholarly paper, poster, or conference presentation), identify the relevant policies
and rules governing the form, substance, and submission of the report (e.g., school or
departmental guidelines, journal article submission requirements, book prospectus
elements, style manual of the American Psychological Association, 2010, etc.) and report
and submit your findings in compliance with these parameters. Even though there can be
a variety of outlets to make the results of your study public, a typical reporting format
would be as follows:
It is important to think about the form in which you will present your study early
and often so you do not wait until the end of your study to write up your report. For
example, you might draft a working title and abstract for your paper in progress. Both of
these elements might start out being vague and abstract, but as you make your
methodological choices and determine your findings and implications you will be able to
make the title and the abstract clearer and more concrete. As you compose these separate
sections and make sure the ways in which you characterize your focus, method, and
findings cohere across the title, abstract, and body of the report (Chenail, Duffy, St.
George, & Wulff, 2009). Also, if you compose your title and abstract during the
conceptualization or proposal phase, you should also consider revising your title from its
proposal form (e.g., phenomenon, focus, and method) to one more fitting of a completed
study (i.e., one that includes a reference to the findings). Lastly, be prepared to write and
re-write your report a number of times until you have accurately represented the process
and outcome of your qualitative research project.
1722 The Qualitative Report November 2011
Discussion
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1730 The Qualitative Report November 2011
Author Note
Article Citation
Chenail, R. J. (2011). Ten steps for conceptualizing and conducting qualitative research
studies in a pragmatically curious manner. The Qualitative Report, 16(6), 1713-
1730. Retrieved from http://www.nova.edu/ssss/QR/QR16-6/chenail.pdf