The Architect-S Planning Guide For SOA and BPM
The Architect-S Planning Guide For SOA and BPM
The Architect-S Planning Guide For SOA and BPM
Paul C. Brown
Principal Software Architect, TIBCO
In the Beginning, Architecture was Simple…
… and grow
Better Infrastructure Fostered Denser Communities…
How do you ensure you get the business results you want?
• The desired business benefit
• Within cost constraints
• While preserving the flexibility to address tomorrow’s needs
- i.e. avoid the “big dig” and evolve gracefully
Enterprises are shifting to cross-functional business processes
Functional Units
Customer Sales and Production Manu- Inventory & Finance & HR
Relationship Marketing Planning facturing Logistics
Management
Employee Onboarding
Order to Cash
People
NEMS Data North Administrator Supervisor NEMS MBS
Data
Retrieve CSN
Validate Allocate
Transfers Transfers Update Rework Update
Work
MBS Billing
Systems
Platform Infrastructure
We Tie Them Together But … Where’s the Business Process?
Continuous Improvement
Governance
Project Life Cycle Management and Control
Measure Business, IT and Organizational KPIs & SLAs / Analyze ROI
Vision
Shrinking
Time
Frames
Data Center
Service Operations
Energy Australia: Integration with National Energy Markets
Challenges
• Reduce end customer costs
Industry • Manage the complexity of customer participation in deregulated national
Energy Utility markets
• Reduce the number of exceptions
Products
TIBCO iProcess Suite • Increase the efficiency of exception handling
TIBCO Business Works
TIBCO Adapters (ADB,
SAP)
Governance at work!
The intent of this slide is NOT to show process, but only key project roles and activities
Team Members from All Silos Must Be Included
3 key leadership
roles needed on
every project
Lehman Brothers: Broad Process Improvement Initiative
....1
Processes Challenges
Industry
Financial Services
• Increase speed and accuracy of processes
• Reduce processing costs
Products
TIBCO iProcess Suite • Improve visibility and manageability of processes
TIBCO BusinessWorks
TIBCO EMS
Impacted Processes (partial list):
Mortgage loan origination, including underwriting
Mortgage loan servicing
Capital market trade approval
Capital market trade processing and settlement
Keys
BPM-Focused CoE
• Lesson learned: partner with IT!
Challenges
Telecommunications (e.g. VoIP, broadband, TV…) to be delivered quickly, in a cost effective
and high quality manner.
Products
TIBCO iProcess Suite
TIBCO BusinessWorks •Inefficient order processing can result in a 10x increase in processing
TIBCO EMS costs
Service Operations
It’s Not Just TIBCO Customers
BP Trends
Report 2007
For More Information on Total Architecture…
Implementing SOA
• Creating the total architecture
• For enterprise and project architects, CTOs