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    PAL V Ramos (March 23, 1992) G.R. No. 92740 March 23, 1992

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    Andrea Geronga
    The respondents purchased plane tickets from PAL but were not allowed to board their flight from Naga City to Manila because they failed to check-in on time. PAL presented evidence that respondents checked in late based on notations made on their tickets by the check-in clerk and the passenger manifest. The trial court ruled in favor of the respondents, rejecting the documents as self-serving. The Supreme Court overturned this ruling, finding that notations made in the regular course of business contemporaneously with the transaction are more reliable than oral testimony alone. As such, the documents were admissible and demonstrated the respondents checked in late.

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    PAL V Ramos (March 23, 1992) G.R. No. 92740 March 23, 1992

    Uploaded by

    Andrea Geronga
    110 views1 page
    The respondents purchased plane tickets from PAL but were not allowed to board their flight from Naga City to Manila because they failed to check-in on time. PAL presented evidence that respondents checked in late based on notations made on their tickets by the check-in clerk and the passenger manifest. The trial court ruled in favor of the respondents, rejecting the documents as self-serving. The Supreme Court overturned this ruling, finding that notations made in the regular course of business contemporaneously with the transaction are more reliable than oral testimony alone. As such, the documents were admissible and demonstrated the respondents checked in late.

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    PAL v Ramos

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    The respondents purchased plane tickets from PAL but were not allowed to board their flight from Naga City to Manila because they failed to check-in on time. PAL presented evidence that respondents checked in late based on notations made on their tickets by the check-in clerk and the passenger manifest. The trial court ruled in favor of the respondents, rejecting the documents as self-serving. The Supreme Court overturned this ruling, finding that notations made in the regular course of business contemporaneously with the transaction are more reliable than oral testimony alone. As such, the documents were admissible and demonstrated the respondents checked in late.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    110 views1 page

    PAL V Ramos (March 23, 1992) G.R. No. 92740 March 23, 1992

    Uploaded by

    Andrea Geronga
    The respondents purchased plane tickets from PAL but were not allowed to board their flight from Naga City to Manila because they failed to check-in on time. PAL presented evidence that respondents checked in late based on notations made on their tickets by the check-in clerk and the passenger manifest. The trial court ruled in favor of the respondents, rejecting the documents as self-serving. The Supreme Court overturned this ruling, finding that notations made in the regular course of business contemporaneously with the transaction are more reliable than oral testimony alone. As such, the documents were admissible and demonstrated the respondents checked in late.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

     PAL v Ramos (March 23, 1992)

    G.R. No. 92740 March 23, 1992


    PHILIPPINE AIRLINES, INC., petitioner
    vs.
    JAIME M. RAMOS, NILDA RAMOS, ERLINDA ILANO, MILAGROS ILANO, DANIEL ILANO AND FELIPA JAVALERA,
    respondents

    Facts:
    Respondents purchased plane tickets with PAL to take them from Naga City to Manila but were not allowed to board
    as they failed to check-in in time. Respondent thus filed a complaint for breach of contract of carriage against
    petitioners.

    Respondents claim that they complied with the conditions prescribed in their tickets which is to check-in 1-hour
    before flight and alleged that no one was at the check-in counter until 30 minutes before departure.

    In their defense, petitioner presented the check-in counter clerk at theirNaga Branch on the date of respondent’s
    scheduled flight. The clerk testified that: (1) the respondents were lateand that he noted the time of check-in on their
    tickets; and (2) there were other passengers who came latebefore the respondents. Two documentary evidence were
    offered, namely: (1) theticket bearing the notation “late 4:02” of the clerk; and (2) the passenger manifest showing
    the other names ofother passengers who were also late.

    Respondent objected to the documentary evidence submitted and argued that those are self-serving.The trial court
    ruled in favor of respondents

    Issue:
    Whether or not the entries made on a ticket by employees of PAL maynot be given weight on the ground that the
    same is self-serving.

    Ruling:
    No. The plane tickets of the private respondents with the notation "late 4:02" stampedon the flight coupon by the
    check-in clerk immediately upon the check-in of private respondents and thepassenger Manifest which showed the
    non-accommodation of Capati and Go and the respondents are entries made in the regular course of business which
    the, respondents failed toovercome with substantial and convincing evidence other than their testimonies.

    It is a general rule that a writing or document made contemporaneously with atransaction in which are evidenced
    facts pertinent to an issue, when admitted as proof of those facts, is ordinarilyregarded as more reliable proof and of
    greater probative force than the oral testimony of a witness as to suchfacts based upon memory and recollection
    Spoken words could be notoriously unreliable as against a writtendocument that speaks a uniform language

    Respondents’ only objection to these documents is that they are self- serving cannot be sustained. Thehearsay rule
    will not apply in this case as statements, acts or conduct accompanying or so nearly connected withthe main
    transaction as to form a part of it, and which illustrate, elucidate, qualify or characterize the act, areadmissible as part
    of the res gestae.

    The SC ruled that Court of Appeals decision is be annulled and set aside

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