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Rental Catalog
518-374-7442 1-877-218-1289
[email protected] [email protected]
 How To Order Your Costumes
A complete rental order includes the following three documents:

1 Rental
Contract 2 Measurement
Form
• Watch the how to measure video
3 Costume
Order
• Login to the Web Portal using
• Fill in shipping & billing
information thecostumer.com/t-how-to-measure.aspx provided Web ID and Password
• Read and initial ALL sections • Read “How to Take Measurements” or
• Sign as lessee instructions • Indicate desired costumes on the plot
• Measure your actors and fill out the • Include your actor’s name next to
the character’s name
Best
Measurement Form
• If multiple actors need a specific costume
indicate the total under “quantity”
Method • Add any special requests under “Notes”

How to Submit Online: How to Submit in Hardcopy:

Your WebID & Password are included below or in the Fill this form out digitally or print and fill out. If printing use
e-mail that accompanied your plot. only blue or black ink.
GO TO: https: //4d.thecostumer.com/costume
FAX TO: 518-374-0087
Contact Us
WEB ID: _____________________________________________________
MAIL TO: 1020 Barrett Street
Contact Us
PASSWORD: ________________________________________________
Schenectady, NY 12305
EMAIL TO: [email protected]

How To Save On Your Order

DISCOUNTS REBATES
For EVERY order we receive at least 6 weeks prior Every year, The Costumer gives you a
to the opening performance, we’ll take a rebate worth 5% of your largest order
PERCENTAGE DEDUCTION from the total!*
from the previous school year!
$750 - 2499.99 — 5% OFF
$2500 - 4499.99 — 10% OFF So, to take full advantage of
$4500 & up — 15% OFF The Costumer’s great savings,
*$750 order minimum, applies to the first week only
submit your order early and
The Costumer uses UPS ground, so consider the remember to use your rebate and...
following shipping times when ordering:
ep
To northeast US: 2 Days To southeast US: 3 Days ...we’ll just kyeou money!
To midwest US: 4-5 Days To west coast US: 6 Days saving
RENTAL COSTS ARE THE FULL QUOTED PRICE FOR THE 1ST WEEK,
50% EACH FOR THE 2ND AND 3RD WEEKS AND 25% FOR EACH SUBSEQUENT WEEK.
How We Send Your Costumes
> We ship your costumes early! Our unique shipping policy sets us apart! Our goal is to get you your
costumes no later than the Friday prior to your opening performance to give your actors time to rehearse
in full costume.
Every costume will arrive pressed, bagged, and neatly hung with its own ID tag to identify the actor,
> character, and costume pieces.
A comprensive packing list is provided to ease checking in and re-packing your costumes. Please inventory
> every item against this list as soon as you recieve your order and contact us if there are any questions or
concerns.

How To Return your Costumes

New for Fall 2018 Easy Returns
1 As soon as you receive your costumes, it is a good idea to schedule your return pickup date.
Simply call UPS at 1-800-742-5877 at least five days prior to your last show.

2 Immediately after your last performance, have every actor return all pieces of their rental
costumes to the wardrobe supervisor.

3 Costumes mustbe returned exactly as they were received, on hangers with their ID tags.

4 Inventory every piece against the packing list to be sure nothing is missing or damaged to avoid
additional fees.

5 Repack the costumes in their original cartons. Remove all old labels and apply return shipping
labels.

6 Leave the prepared cartons at the UPS collection site.

Never hesitate to contact us!

by phone at: (518) 374 - 7442
or by email at: [email protected]
r or by LiveChat at: www.TheCostumer.com
Thank youefao part
letting us hasvhow!
in your
 It’s
Showtime! The Costumer understands that it’s
not just the costumes that make a
show a success. We are here for all of
your prop, makeup and accessory
needs, whether you need one
wig cap or 100 makeup kits!

Where to How to
Find Sales Items Order Sales Items
Visit our website at: Call the Internet/Catalog
www.TheCostumer.com Department at:
1-877-218-1289
Request a hardcopy of our catalog by OR
phone or e-mail at: Fax a completed sales order form
1-877-218-1289 (included in this packet) with your
[email protected] rental order to:
518-374-0087

www.thecostumer.com
 1020-1030 Barrett St., Schenectady, NY 12305 
p: 518-374-7442 • f: 518-374-0087 This Contract Is Required
Open Monday - Friday 8:30am - 5:00pm To Process Order
www.thecostumer.com | [email protected] 

RENTAL CONTRACT AGREEMENT

This contract is NOT valid until you read and INITIAL ALL
Name of Production: _____________________________________________________ sections below. You must mail or fax this document to The
Costumer, whether you place your order by fax, mail or online.
Purchase Order # (hard copy required): _________________________________ Use blue or black ink ONLY.
Dress Rehearsal Date: ____________________________________________________ _________ 1. All gift certificates and show rebates MUST be submitted
with the initial order.
Performance Dates: _______________________________________________________
_________ 2. Prices are quoted per week. For longer periods, special
Return Shipping Date*: ___________________________________________________ arrangements must be made. The Costumer aims to ship your order to
arrive the Friday prior to your opening date.
Lessee: __________________________________ Date: ________________________ _________ 3. Costumes must be returned or shipped back on the first
business day after your last performance. Theatrical late returns, shipped
or in person, will incur an overtime fee of 10% of the total bill per day.
Signature: _________________________________________________________________ Non group rental late returns will incur a 20% fee per day.
Title: _______________________________________________________________________ _________ 4. Reasonable wear to costumes is expected. DAMAGE is
considered: tearing; burning; cutting; staining; removal of buttons,
Story First Inc, DBA The Costumer
Lessor: _____________________________________________________________________ medallions, badges or other trim. Knee slides are not to be performed
while in rental costume. You will incur full replacement cost for articles
which are lost or damaged while in your possession or by improper
*Costumes must be sent back the 1st business day after the final return packing.
performance.
_________ 5. Minor alterations must be made by hand sewn basting.
Machine stitching may incur damage fees. Other unacceptable and
chargeable alterations include: mending tape, glue, stitchwitchery,
SHIP TO (please print clearly): dying, spray painting and added ornamentation.
Name _____________________________________________________________________ _________ 6. You will pay full rental value for costumes you do not
use unless you return the complete unwanted costume prior to your
Company/Organization _____________________________________________________ opening date. Early return credit of 50% of the costume cost will be
issued for the return of complete costumes ONLY. There is no credit
Residential* Business School for partial returns or wigs.
*UPS does not guarantee shipping times for residential addresses.
_________ 7. A $20 cancellation fee will be charged for each costume
cancelled/changed after being pulled but prior to shipping.
Street ______________________________________________________________________
_________ 8. Hats and accessories shipped in separate cartons MUST
City __________________________________ State __________ Zip _________________ be returned in their original cartons.
_________ 9. You are responsible for the cost of shipping both ways.
Phone _______________________________ Cell _______________________________
_________ 10. A minimum of $10 in additional fees will be charged for
Fax __________________________________________________________________________ each costume ordered for chest, waist or hip measurements 45" or
greater and/or heights 6'4" or taller.
Email _______________________________________________________________________
_________ 11. Please note that The Costumer may refuse or cancel orders
due to unavoidable circumstances (e.g. fire, destruction by previous
renters, etc).
_________ 12. For billable accounts. Payment in full is due on the first
BILL TO (please print clearly):
business day after your final performance. A finance charge of 1.5% per
Attn. ________________________________________________________________________
month will be assessed on all past due accounts. Orders not paid within
45 days may lose any discounts and be turned over to a collection agency.
Company/Organization _____________________________________________________
_________ 13. Costumes returned not on hangers and/or without ID
tags will incur a fee of 5% of the total bill. An additional 5% fee will be
Street _______________________________________________________________________
levied for costumes returned with excessive makeup.
City __________________________________ State __________ Zip __________________ _________ 14. Orders received less than 10 business days prior to
shipping will incur a 20% rush fee. You are also responsible for additional
Phone _______________________________ Cell _______________________________ expedited shipping costs if required or requested.

Fax __________________________________________________________________________
_________ 15. Credit card information or hardcopy purchase orders are
required for ALL orders.
Email _______________________________________________________________________ _________ 16. Discounts will be applied ONLY for complete orders
received no later than 6 weeks prior to your first performance.
 To prevent delays
SHIP TO : Address is Residential Business School BILL TO :
in processing your
Name ___________________________________________________________________________ Name ___________________________________________________________________________
rental order, please
fill out this form Organization _________________________________________________________________ Organization _________________________________________________________________

completely. Street ___________________________________________________________________________ Street ___________________________________________________________________________

MEASUREMENT FORM City ______________________________________ State_______ Zip __________________

Phone ___________________________________ Fax __________________________________
City______________________________________ State_______ Zip __________________
Phone ___________________________________ Fax __________________________________
See mesurement instructions on how to measure.
Print or make several copies of this form for future use. Email ____________________________________________________________________________ Email ____________________________________________________________________________
Please print legibly in blue or black ink. Cell _______________________________________________________________________________ Cell _______________________________________________________________________________
Pencil and red ink do not fax clearly. Highlighters fax as black-outs.
SUIT/ A B C D E F G H I J K NOTES

WEIGHT
HEIGHT
M/F
ACTOR’S NAME DRESS CHEST/ OUT NECK SLEEVE SHOUDER
CHARACTER WAIST HIP INSEAM HEAD TO NAPE/ NAPE/ For ex.: Male playing
SIZE BUST SEAM SIZE LENGTH female role, ect.
SHOULDER WAIST FLOOR

1020-1030 Barrett Street

Schenectady, NY 12305
Important Name of Production __________________________________ Dress Rehearsal Date ________________________________
Phone: 518-374-7442 Please read, sign, and Ordered by (Name)____________________________________ Performance Dates __________________________________
Fax: 518-374-0087 return the rental
Email: [email protected] Title ____________________________ Return Shipping Date ________________________________
www.TheCostumer.com contract agreement
Please refer to instructions on “How To Take Measurments” for instructions
 How To Take
p: 518-374-7442
f: 518-374-0087
[email protected]
Measurements
We alter your costumes to fit the measurements you provide, so...
Please Measure Carefully!
1. Have one responsible individual measure all actors. Consistency is very important. It is not recommended that
students measure themselves or each other. Please note you are responsible for the cost of replacements if the
original measurements were inaccurate.
2. Refer to the chart below to understand the way we interpret measurements. All measurements are important to
assure a good fit.
3. Tie a string around the actor’s natural waistline. Many other measurements begin or end at this point, especially for
historical costuming. Please note that this is not necessarily where an actor wears his or her pants as fashions have
changed.
4. Please use black or blue pen only. Red pen or pencil will not fax clearly.
5. Double check your completed measurements. (e.g. If a 5'4" and 6'1" person have the same outseam, something
may be incorrect).
PLEASE CALL IF YOU HAVE ANY QUESTIONS: 518-374-7442

A CHEST/BUST (M/F) — circumference of greatest fullness

(do not give bra sizes)

B WAIST (M/F) — smallest circumference taken around natural

waistline (not necessarily where actor wears pants)

C HIP (M/F) — circumference taken around greatest fullness

D OUTSEAM (M/F) — from

natural waist to just below ankle

E INSEAM (M/F) — from crotch to just below ankle

F NECK SIZE (M/F) — around base of neck

G SLEEVE LENGTH (M/F) — from base of neck across

shoulder to wrist around bent arm

H HEAD (M/F) — circumference of head above ears

I SHOULDER TO SHOULDER (M/F) — across back

between shoulder bones

J NAPE TO WAIST (M/F) — from base of neck to back

of natural waist

K NAPE TO FLOOR (M/F) — from base of neck to floor

Extremely large or small sizes may not be available.

Please notify us if you have non-standard sized actors.
 Catalog Merchandise Shipped from: Rental Costumes Shipped From:
1995 Central Ave., Colonie, NY 12205 1020-1030 Barrett St., Schenectady, NY 12305
p: 1-877-218-1289 • f: 518-452-5758 p: 518-374-7442 • f: 518-374-0087
www.thecostumer.com Open Monday - Friday 8:30am - 6:00pm Open Monday - Friday 8:30am - 5:00pm

SALES MERCHANDISE ORDER FORM

SHIP TO: SHIP VIA:
Standard Shipping
Name _____________________________________________________________________ Express Shipping (2-3 Business Days)
Overnight Shipping (1 Business Day
Company/Organization _____________________________________________________

Street ______________________________________________________________________ Notes:

City __________________________________ State __________ Zip _________________

Phone _________________________________________ Residential

Cell ___________________________________________ Business
Email ___________________________________________

Name of Show _________________________________________________________

Permission to Substitute Out of Stock Items:
Date of Show __________________________________________________________
YES NO. (Order will be held until complete)
Date Required By: ______________________________________________________

PAGE # STOCK # ITEM DESCRIPTION COLOR QUANTITY UNIT PRICE* TOTAL PRICE

$0.00

$0.00
$0.00
$0.00

$0.00
$0.00

$0.00
$0.00

$0.00

$0.00

$0.00

$0.00
CREDIT CARD INFORMATION: SUBTOTAL $0.00
BILL TO:
Card #: ___________________________________________
Attn. _____________________________________________
SHIPPING
Expiration Date: _____________________________________
Company/Organization ________________________________________________

Street _________________________________________________________________
SUBTOTAL $0.00
OTHER PAYMENT:
City ________________________________ State ________ Zip ________________
CHECK BILL US SALES TAX

Purchase Order #: ____________________________________ TOTAL $0.00

*Prices subject to change without notice. Shipping based on total.