Training Manual - Housekepping - WTTC
Training Manual - Housekepping - WTTC
Training Manual - Housekepping - WTTC
TRAINING MANUAL
HOUSEKEPPING TEAM
When you are affected by a postlet or a When you wear your hands or a
contaminated droplet: contaminated object on your face:
5
COMMON GUIDELINES
5
General Guidelines
5
General Guidelines
Sanitize your hands upon arrival at the hotel using the hydroalcoholic gel
available.
5
General Guidelines
On the work place:
Wash your hands with water + antibacterial soap or with hydroalcoholic gel before
and after breaks (meal, cigarette…), after coughing, after using the toilet, after
shaking hands, getting out of public transport, after touching any surface potentially
infected or at risk and as often as possible.
Leave the doors open as much as possible to allow air circulation (watch out for theft
and fire safety).
For breaks:
• Take your breaks one by one (no gathering)
• Take your meals one by one (or at 1.5 meters away from other people)
• Disinfect contact areas when entering and exiting the break room
How To Wear a Mask
A medical surgical mask is usually sufficient.. Make sure that the packaging is in good condition and
that the mask is not expired. Pinch the edge of the mask with your fingers.
1. Wash or disinfect your hands before putting on a mask. Identify the front and top of the mask
before putting it on. The coloured part of the mask is usually on the outside: it is waterproof,
while the white part is worn on the inside and is in contact with your nose and mouth. The side
with a stiff, bendable edge goes at the top and should be shaped to fit your nose.
2. Hold the mask by the ear elastics. Place one elastic band over each ear.
3. Adjust or pinch the stiff edge to shape it to your nose.
4. Pull the bottom of the mask over your mouth and chin.
5. DO NOT TOUCH YOUR MASK ANY MORE.
Your mask should be changed every 4 hours. If the mask is contaminated, it must be replaced
immediately. Remember: the outside of the mask could potentially be in contact with germs—do
not touch it, remove it using one of the two elastic bands and throw it immediately in the “COVID”
trash can and wash your hands
How To Take Off Your Gloves
1 2 3 4 5
Put HEPA (High efficiency particulate air) filters in the vacuum cleaners.
Change the mop every 3 rooms and wash it after each day.
Cleaning The Guest Room 1/2
6. Finish cleaning the bathroom and rinse the floor drain with diluted
disinfectant if necessary.
Cleaning The Guest Room 2/2
7. Do not restock the courtesy tray (it has been removed).
10.Bring the clean linen into the room and place the bathroom linen
and a thermo-resistant cup in the bathroom.
11.Make the bed (For twins, make the beds according to the number
of customers).
Cloakrooms : Clean the cloakrooms in the morning after each start of shift
and in the evening at the end of the day.
Contact areas: Disinfect the contact areas at least 4 times a day (door
handles, stair rails, seats, tables, switches).
Wear a mask, an overcoat and gloves (laundry staff and laundry workers).
Clearly distinguish the flow of dirty / clean laundry: do not treat clean laundry and dirty laundry
together. Limit the storage of soiled linen carts in premises open to employees: use separated
places as defined for storage. have disposable covers on the carts.
Ensure good ventilation of all areas of the laundry room by opening the doors and the windows.
Disinfect the containers of dirty and clean linen at the end of each service + laundry rooms.