Xerox Phaser 3010 / 3040: User Guide Guide D'utilisation
Xerox Phaser 3010 / 3040: User Guide Guide D'utilisation
Xerox Phaser 3010 / 3040: User Guide Guide D'utilisation
Printer
Imprimante
User Guide
Guide d'utilisation
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Document version 1.0: July 2011
Contents
1 Safety 7
Electrical Safety .................................................................................................................................................................... 8
General Guidelines ...................................................................................................................................................... 8
Power Cord ..................................................................................................................................................................... 8
Operational Safety ........................................................................................................................................................... 10
Operational Guidelines ........................................................................................................................................... 10
Ozone Release ............................................................................................................................................................ 10
Printer Location ......................................................................................................................................................... 10
Printer Supplies .......................................................................................................................................................... 11
Maintenance Safety ........................................................................................................................................................ 12
Printer Symbols .................................................................................................................................................................. 13
2 Printing 15
Supported Paper ............................................................................................................................................................... 16
Recommended Media ............................................................................................................................................ 16
Ordering Paper ........................................................................................................................................................... 16
General Paper Loading Guidelines .................................................................................................................... 16
Paper That Can Damage Your Printer ............................................................................................................. 17
Paper Storage Guidelines ...................................................................................................................................... 17
Supported Standard Paper Sizes ........................................................................................................................ 18
Custom Paper Sizes .................................................................................................................................................. 18
Supported Types and Weights ............................................................................................................................ 18
Loading Paper .................................................................................................................................................................... 19
Loading Paper in the Main Tray ......................................................................................................................... 19
Printing on Both Sides of the Paper .......................................................................................................................... 21
Setting Up 2-Sided Printing .................................................................................................................................. 21
Loading Paper for Manual 2-Sided Printing .................................................................................................. 22
3 Maintenance 23
Cleaning the Printer ......................................................................................................................................................... 24
General Precautions................................................................................................................................................. 24
Cleaning the Exterior............................................................................................................................................... 24
Cleaning the Interior ............................................................................................................................................... 25
Ordering Supplies .............................................................................................................................................................. 26
Consumables .............................................................................................................................................................. 26
When to Order Supplies ......................................................................................................................................... 26
Toner Cartridges ....................................................................................................................................................... 27
Recycling Supplies .................................................................................................................................................... 28
Managing the Printer ...................................................................................................................................................... 29
Printer Setting Utility .............................................................................................................................................. 29
Checking Page Counts ............................................................................................................................................ 31
4 Troubleshooting 35
General Troubleshooting ............................................................................................................................................... 36
Printer Does Not Turn On ...................................................................................................................................... 36
The Printer Does Not Print .................................................................................................................................... 36
Printer Resets or Turns Off Frequently............................................................................................................. 37
Printer is Making Unusual Noises ...................................................................................................................... 37
Condensation has Formed Inside the Printer ............................................................................................... 38
Paper Jams .......................................................................................................................................................................... 39
Minimizing Paper Jams .......................................................................................................................................... 39
Locating Paper Jams ............................................................................................................................................... 40
Clearing Paper Jams ................................................................................................................................................ 41
Print-Quality Problems .................................................................................................................................................... 46
Solving Print-Quality Problems............................................................................................................................ 46
Controlling Print Quality ........................................................................................................................................ 50
Paper and Media....................................................................................................................................................... 50
Using the Printer Setting Utility ................................................................................................................................. 52
Adjusting the Fuser .................................................................................................................................................. 52
Adjusting the Bias Transfer Roller ..................................................................................................................... 52
Adjusting the Altitude............................................................................................................................................. 53
Cleaning the Developer.......................................................................................................................................... 53
Control Panel ...................................................................................................................................................................... 54
Error Codes........................................................................................................................................................................... 55
Getting Help ........................................................................................................................................................................ 56
Error and Status Messages ................................................................................................................................... 56
PrintingScout Alerts ................................................................................................................................................. 56
Printer Setting Utility .............................................................................................................................................. 57
More Information ..................................................................................................................................................... 57
A Specifications 59
Printer Configurations and Options .......................................................................................................................... 60
Available Configurations ....................................................................................................................................... 60
Standard Features .................................................................................................................................................... 60
Physical Specifications.................................................................................................................................................... 61
Weights and Dimensions....................................................................................................................................... 61
Total Space Requirements .................................................................................................................................... 61
Clearance Requirements........................................................................................................................................ 61
Environmental Specifications ...................................................................................................................................... 62
Temperature ............................................................................................................................................................... 62
Relative Humidity ..................................................................................................................................................... 62
Elevation ....................................................................................................................................................................... 62
Electrical Specifications.................................................................................................................................................. 63
Power Supply Voltage and Frequency ............................................................................................................. 63
Power Consumption ................................................................................................................................................ 63
Performance Specifications.......................................................................................................................................... 64
Controller Specifications ................................................................................................................................................ 65
Processor....................................................................................................................................................................... 65
Memory ......................................................................................................................................................................... 65
Interfaces ..................................................................................................................................................................... 65
B Regulatory Information 67
Basic Regulations .............................................................................................................................................................. 68
United States FCC Regulations........................................................................................................................... 68
European Union ........................................................................................................................................................ 68
Turkey RoHS Regulation ........................................................................................................................................ 69
Material Safety Data Sheets........................................................................................................................................ 70
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox® printer.
Electrical Safety
General Guidelines
WARNINGS:
Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electrical shock.
Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are instructed to do so. Turn off the printer when
performing these installations. Disconnect the power cord when removing covers and
guards for installing optional equipment. Except for user-installable options, there are
no parts that you can maintain or service behind these covers.
Power Cord
Use the power cord supplied with your printer.
Plug the power cord directly into a properly grounded electrical outlet. Make sure that each end of
the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is properly grounded.
Electrical products can be hazardous if misused.
Only use an extension cord or power strip designed to handle the electrical current capacity of
the printer.
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
Do not place the printer in an area where people can step on the power cord.
Do not place objects on the power cord.
Replace the power cord if it becomes frayed or worn.
Do not unplug or plug the power cord while the printer is turned on.
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to
disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of
your printer.
Operational Guidelines
Do not remove the paper source tray that you selected in either the print driver or control panel while
the printer is printing.
Do not open the doors when the printer is printing.
Do not move the printer when it is printing.
Keep hands, hair, neckties, and so on away from the exit and feed rollers.
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
print volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
Printer Location
Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
The base printer weight without any packaging materials is approximately 4.6 kg (10.1 lb.).
Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
Place the printer in an area where there is adequate space for operation and servicing.
Place the printer in a dust-free area.
Do not store or operate the printer in an extremely hot, cold, or humid environment.
Do not place the printer near a heat source.
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
Do not place the printer where it is directly exposed to the cold air flow from an air
conditioning system.
Do not place the printer in locations susceptible to vibrations.
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
Printer Supplies
Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
Store all consumable supplies in accordance with the instructions given on the package or container.
Keep all consumable supplies away from the reach of children.
Never throw toner cartridges into an open flame.
When handling toner cartridges, avoid skin or eye contact. Eye contact can cause irritation and
inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or
eye contact.
CAUTION: Use of non-Xerox® supplies is not recommended. The Xerox® Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of
performance caused by use of non-Xerox® supplies, or the use of Xerox® supplies not specified for this
printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage
could vary outside these areas. Please contact your Xerox representative for details.
Maintenance Safety
Do not attempt any maintenance procedure that is not described in the documentation supplied
with your printer.
Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
Do not burn any consumables or routine maintenance items.
See also:
Cleaning the Printer on page 24
Moving the Printer on page 32
Printer Symbols
The following safety symbols appear on the printer.
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could damage property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not touch components with this symbol. Personal injury could result.
Supported Paper
Your printer is designed to use various paper and other media types. Follow the guidelines in this section
to ensure the best print quality and to avoid jams.
For best results, use Xerox® paper and media recommended for your printer.
Recommended Media
A list of paper and media recommended for your printer is available at:
North America
Phaser 3010 Printer: www.xerox.com/paper
Phaser 3040 Printer: www.xerox.com/paper
European Union
Phaser 3010 Printer: www.xerox.com/europaper
Phaser 3040 Printer: www.xerox.com/europaper
Ordering Paper
Order supplies from your local reseller or go to:
Phaser 3010 Printer: www.xerox.com/office/3010supplies
Phaser 3040 Printer: www.xerox.com/office/3040Psupplies
CAUTION: The Xerox® Warranty, Service Agreement, or Xerox® Total Satisfaction Guarantee does not
cover damage caused by using unsupported paper or specialty media. The Xerox® Total Satisfaction
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Please contact your local representative for details.
Loading Paper
Loading Paper in the Main Tray
1. Open the front cover.
2. Pull the slide bar forward until it stops.
3. Pull the length guide forward until it stops.
4. Move the width guides to the edges of the tray.
5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.
This procedure separates any sheets that are stuck together and reduces the possibility of jams.
6. Load the paper into the tray with the top edge going into the printer and the print side up.
7. Adjust the width guides until they touch the edges of the paper.
8. Push in the length guides and slide bar until they stop.
Note: Depending on the size of the paper, first push the slide bar toward the printer until it stops.
Pinch the length guide and slide it in until it touches the paper edge.
9. Place the paper cover on the main tray and align the tabs with the marks on the tray.
10. Open the output tray and pull out the tray extension.
11. To select the paper type and size, in the Printer Setting Utility, click the Printer Maintenance tab.
Note: If you are using custom size paper, select the Custom Size - Y and Custom Size - X dimensions.
The Phaser 3010 Printer supports manual 2-sided printing. You can set printing preferences to print your
jobs on both sides of the paper.
Use 2-Sided Printing to specify the page orientation for the printed output.
You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These
settings override the application page orientation settings.
Portrait Landscape
Note: Load letterhead into the main tray with the printed side down and the top going into
the printer.
Once the even pages have printed, the Error indicator lights and the Ready indicator flashes.
2. Remove the printed pages from the output tray and reload them into the main tray without rotating
or flipping the pages. The unprinted sides of the pages are facing up.
General Precautions
CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed
in this documentation.
WARNING: Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays
contain explosive mixtures and are not suitable for use in electrical applications. Use of such cleaners
increase the risk of fire and explosion.
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain
or service any parts that are behind these covers and guards. Do not attempt any maintenance
procedure that is not described in the documentation supplied with your printer.
WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open.
For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the
stain off.
CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer
through a gap and cause problems. Never use cleaning agents other than water or mild detergent.
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a
sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off the
printer immediately and wait 20 minutes for the fuser to cool. Try to remove the jam after the printer
has cooled.
Ordering Supplies
Consumables
Consumables are printer supplies that get depleted during the operation of the printer. The consumable
supply for this printer is the genuine Xerox® Black Toner Cartridge.
Notes:
Each consumable includes installation instructions.
Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner
remaining amount displayed could be inaccurate.
To ensure print quality, the toner cartridge has been designed to cease functioning at a
predetermined point.
CAUTION: Use of toner other than genuine Xerox® Toner can affect print quality and printer
reliability. Xerox® Toner is the only toner designed and manufactured under strict quality controls by
Xerox for specific use with this printer.
CAUTION: Use of non-Xerox® supplies is not recommended. The Xerox® Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of
performance caused by use of non-Xerox® supplies, or the use of Xerox® supplies not specified for this
printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage
could vary outside these areas. Please contact your Xerox representative for details.
Toner Cartridges
This section includes:
General Precautions ............................................................................................................................................................ 27
Replacing the Toner Cartridge ....................................................................................................................................... 28
General Precautions
WARNINGS:
When replacing a toner cartridge, be careful not to spill the toner. If any toner spills,
avoid contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.
Keep toner cartridges out of the reach of children. If a child accidentally swallows toner,
have the child spit out the toner, and rinse out their mouth with water. Consult a
physician immediately.
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills.
Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a
large volume of toner, contact your local Xerox representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can
catch fire and cause burn injuries or an explosion.
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain
or service any parts that are behind these covers and guards. Do not attempt any maintenance
procedure that is not described in the documentation supplied with your printer.
When the toner cartridge reaches its usable life span, the control panel indicators light to show the status.
PrintingScout displays a message in the Printer Status window describing the status.
Recycling Supplies
For more information on the Xerox® supplies recycling program, go to:
Phaser 3010 Printer: www.xerox.com/gwa
Phaser 3040 Printer: www.xerox.com/gwa
Printer Maintenance
The Printer Maintenance tab allows you to control and adjust system settings, adjust tray settings, and
adjust printer operation for different paper types.
Jam Recovery restores the printer to normal operation after a paper jam.
Diagnosis
The Diagnosis tab provides tools for troubleshooting and resolving printer faults and print-quality
problems. The following menus are available:
Chart Print prints selected charts for evaluating print quality and diagnosing print-quality problems.
Clean Developer rotates the developer motors and stirs the toner cartridges to clear old toner from
the developers.
Refresh Mode cleans the toner in the toner cartridge when you must replace it, or stirs the toner in a
new toner cartridge.
WARNING: To prevent electric shock, never touch the power plug with wet hands. When removing the
power cord, ensure that you pull the plug and not the cord. Pulling the cord can damage it, which can
lead to fire or electric shock.
2. Remove any paper or other media from the output tray. Close the output tray.
5. Push in the length guides and slide bar until they stop.
CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by
the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox® Warranty,
Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by
improper moving.
When moving the printer do not tilt the printer more than 10 degrees to the front, back, left, or right:
General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
The power cord is not correctly plugged into Turn off the printer power switch, and plug the power cord securely
the outlet. into the outlet.
Something is wrong with the outlet connected Plug another electrical appliance into the outlet and see if it
to the printer. operates properly.
Try a different outlet.
The printer is connected to an outlet with a Use a power source with the specifications listed in the Electrical
voltage or frequency that does not match the Specifications on page 63.
printer specifications.
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
The Error Indicator is on. If the Ready Indicator is off, the printer is out of toner. Replace
the toner cartridge.
If the Ready Indicator is flashing, load paper into the Main Tray.
If the error persists, contact your Xerox representative.
The Error Indicator is blinking. If the Ready Indicator is off, the printer has stopped working.
Turn off the printer, then turn it on again. If the error persists,
contact your Xerox representative.
If the Ready Indicator is flashing, the printer is canceling a job or
initializing non-volatile memory.
Both control panel indicators are off. Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer. If the
error persists, contact your Xerox representative.
The Ready Indicator is flashing. If the Ready Indicator is flashing, it is normal. A previous print job
could be the problem. Use PrintingScout to delete all print jobs in
the print queue.
To force the printer to print, push the control panel button.
Load the paper in the tray.
If the Ready Indicator is not flashing after you send a print job,
check the USB connection between the printer and the computer.
Turn off the printer, then turn it on again.
Paper Jams
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently
damage the printer.
The following illustration shows where paper jams can occur along the paper path:
1. Output Tray
2. Release Levers
3. Transfer Belt
4. Rear Cover
5. Front Cover
6. Main Tray
Note: To resolve the error displayed on the control panel you must clear all paper from the
paper path.
4. To restore the printer, press the button on the control panel according to the instructions in the
Printer Status window of PrintingScout.
Note: To resolve the error displayed on the control panel you must clear all paper from the
paper path.
1. Push down on the rear cover release and pull the cover open.
6. To restore the printer, press the button on the control panel according to the instructions in the
Printer Status window of PrintingScout.
Note: To resolve the error displayed on the control panel you must clear all paper from the
paper path.
1. Push down on the rear cover release and pull the cover open.
7. To restore the printer, press the button on the control panel according to the instructions in the
Printer Status window of PrintingScout.
Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem.
CAUTION: The Xerox® Warranty, Service Agreement, or Xerox® Total Satisfaction Guarantee does not
cover damage caused by using unsupported paper or specialty media. The Xerox® Total Satisfaction
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Please contact your local representative for details.
If the print quality does not improve after carrying out the appropriate action, contact your
Xerox representative.
Symptom Solutions
The output is too light. Use PrintingScout to check the toner level. If the toner cartridge is near
empty, replace it.
Verify that the toner cartridge is approved for use in this printer, and
replace it as needed. For best results, use a genuine Xerox® toner
cartridge.
Replace the paper with a recommended size and type, and confirm that
your printer and print driver settings are correct.
Verify that the paper is dry and that supported paper is used. If not,
change the paper.
Change the Paper Type settings in the print driver.
On the Paper/Output tab in the Printing Preferences of the print driver,
change the Paper Type setting.
Use the Printer Setting Utility to change the paper type to match
the paper.
Toner smears or print comes off. Change the Paper Type setting in the print driver. For example, change
The output has stains on the Plain to Lightweight Cardstock.
back side. On the Paper/Output tab in the Printing Preferences of the print driver,
change the Paper Type setting.
Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
Adjust the temperature of the fuser. See Adjusting the Fuser on page 52.
Random spots on the output, or the Ensure that the toner cartridge is installed correctly.
image is blurry. If you used a non-genuine brand toner cartridge, install a genuine Xerox®
toner cartridge.
The output is blank. Turn off the printer, then turn it on again.
If the error persists, contact your Xerox representative.
Symptom Solutions
Streaks appear in the output. Contact your Xerox representative.
The output has a mottled Verify that the paper is the correct size, type, and weight. If not, change
appearance. the paper settings.
Adjust the bias transfer roller. See Adjusting the Bias Transfer Roller on
page 52.
Ghosting appears in the printed Verify that the paper is the correct size, type, and weight for the printer
output. and that it is loaded properly. If not, change the paper.
Change the Paper Type settings in the print driver.
On the Paper/Output tab in the Printing Preferences of the print driver,
change the Paper Type setting.
Use the Printer Setting Utility to change the paper type to match
the paper.
Adjust the bias transfer roller. See Adjusting the Bias Transfer Roller on
page 52.
Adjust the fuser. See Adjusting the Fuser on page 52.
The printed output is foggy. Clean the Developer. See Cleaning the Developer on page 53.
Symptom Solutions
Auger marks appear on the printed Use PrintingScout to check the toner level. If the toner cartridge is near
output. empty, replace it.
Verify that the toner cartridge meets specifications, and replace it if
necessary. For best results, use a genuine Xerox® toner cartridge.
Clean the developer. See Cleaning the Developer on page 53.
The output print is wrinkled Verify that the paper is the correct size, type, and weight for the printer
or stained. and that it is loaded properly. If not, change the paper.
Change the Paper Type settings in the print driver.
On the Paper/Output tab in the Printing Preferences of the print
driver, change the Paper Type setting.
Use the Printer Setting Utility to change the paper type to match
the paper.
Envelopes are wrinkled or creased Check if the crease is within 30 mm of the four edges of the envelope.
when printed. If yes, it is printing as expected. Your printer is not faulty.
If not, take the following actions:
For Number 10 envelopes, which are 220 mm or longer and have a flap
along the long edge, rotate the envelope 180 degrees.
For C5 envelopes, which are 220 mm or longer and have a flap along the
short edge, load them with the flaps open, facing up.
For Monarch or DL envelopes, which are shorter than 220 mm, load them
long-edge feed with the flaps open and facing up.
If the problem persists, use a different size envelope.
The top margin is incorrect. Ensure that the paper is loaded properly.
Ensure that the margins are set correctly in the application you are using.
Symptom Solutions
The printed surface of the paper 1. Print a solid image over the entire surface of one sheet of paper.
is bumpy. 2. Load the printed sheet into the tray with the printed side facing down.
3. Print five blank pages to remove debris from the fuser rollers.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal
print quality is: 10–32ºC (50–90ºF) and 20–70% relative humidity.
CAUTION: Some paper and other media types can cause poor output quality, increased paper jams,
or damage your printer. Do not use the following:
Rough or porous paper.
Inkjet paper.
Non-laser glossy or coated paper.
Paper that has been photocopied.
Paper that has been folded or wrinkled.
Paper with cutouts or perforations.
Stapled paper.
Envelopes with windows, metal clasps, side seams, or adhesives with release strips.
Padded envelopes.
Plastic media.
Make sure the paper type selected in your print driver matches the paper type on which you
are printing.
Store your paper and other media properly for optimum print quality. For details, see Paper Storage
Guidelines on page 17.
The Printer Setting Utility installs on your computer when you install the print driver. The Printer Setting
Utility has three tabs that help you to monitor, maintain, and troubleshoot the printer.
Control Panel
The printer uses control panel lights to indicate printer status and errors.
Ready —
Error Codes
Error Code Status Solutions
Ready Normal operation.
—
Getting Help
Your printer comes with utilities and resources to help you troubleshoot printing problems.
PrintingScout Alerts
PrintingScout is a utility installed with your Xerox® print driver. It automatically checks the printer status
when you send a print job. If the printer is unable to print, a PrintingScout alert appears on your computer
screen to let you know that the printer needs attention. In the PrintingScout dialog box, click the alert to
view instructions explaining how to fix the problem.
For information on using PrintingScout, see the PrintingScout help. To see the help in the Windows
taskbar, right-click the PrintingScout icon and select Help.
More Information
Resource Location
Installation Guide Packaged with the printer.
Recommended Media List United States:
Phaser 3010 Printer: www.xerox.com/paper
Phaser 3040 Printer: www.xerox.com/paper
European Union:
Phaser 3010 Printer: www.xerox.com/europaper
Phaser 3040 Printer: www.xerox.com/europaper
Technical support information for your printer; Phaser 3010 Printer: www.xerox.com/office/3010support
including online technical support, Online Support Phaser 3040 Printer: www.xerox.com/office/3040Psupport
Assistant, and driver downloads.
Information Pages Print Information Pages from the Printer Setting Utility.
Order supplies for your printer Phaser 3010 Printer: www.xerox.com/office/3010supplies
Phaser 3040 Printer: www.xerox.com/office/3040Psupplies
A resource for tools and information, including www.xerox.com/office/businessresourcecenter
interactive tutorials, printing templates, helpful
tips, and customized features to meet your
individual needs.
Local sales and support center Phaser 3010 Printer: www.xerox.com/office/worldcontacts
Phaser 3040 Printer: www.xerox.com/office/worldcontacts
Printer registration Phaser 3010 Printer: www.xerox.com/office/register
Phaser 3040 Printer: www.xerox.com/office/register
Xerox® Direct online store www.direct.xerox.com/
Standard Features
Feature Phaser 3010 Printer Phaser 3040 Printer
Physical Specifications
Weights and Dimensions
Phaser 3010 Printer and Phaser 3040 Printer
Width 358 mm (14.1 in.)
Depth 457.3 mm (18.0 in.)
Height 282.7 mm (11.1 in.)
Weight 4.6 kg (10.1 lb.)
Clearance Requirements
Environmental Specifications
Temperature
Optimum temperature: 10–32°C (50–90°F)
Relative Humidity
Minimum–Maximum Humidity Range: 15–85% relative humidity at 28°C (82°F)
Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F)
Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can
occur due to condensation.
Elevation
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
Electrical Specifications
Power Supply Voltage and Frequency
Power Supply Voltage Power Supply Frequency
110–127 VAC +/-10%, (99–140 VAC) 50 Hz +/- 3 Hz
60 Hz +/- 3 Hz
220–240 VAC +/-10%, (198–264 VAC) 50 Hz +/- 3 Hz
60 Hz +/- 3 Hz
Power Consumption
Energy Saver Mode 2 (Sleep): 4 W or less
Energy Saver Mode 1 (Low Power): 8 W or less
Ready: 62 W or less with fuser on
Continuous printing: 380 W or less
This printer does not consume electric power when the power switch is turned off even if the printer is
connected to an AC outlet.
Performance Specifications
Item Specifications
Printer warm up time Power on: 25 seconds or less.
Recovery from sleep mode: 25 seconds or less.
Controller Specifications
Processor
150 MHz 4305 processor
Memory
64 MB standard memory
Interfaces
Universal Serial Bus (USB 2.0)
Basic Regulations
Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are
designed to mitigate interference caused or received by this printer in a typical office environment.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not approved by Xerox can void the authority of the user to
operate this equipment.
Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
European Union
CAUTION: This is a Class B product. In a domestic environment, this product can cause radio
interference in which case the user could be required to take adequate measures.
The CE mark applied to this product symbolizes a declaration of conformity by Xerox with
the following applicable Directives of the European Union as of the dates indicated:
December 12, 2006: Low Voltage Directive 2006/95/EC
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC
March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for
the environment.
To ensure compliance with European Union regulations, use shielded interface cables.
A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox.
North America
Phaser 3010 Printer: www.xerox.com/msds
Phaser 3040 Printer: www.xerox.com/msds
European Union
Phaser 3010 Printer: www.xerox.com/environment_europe
Phaser 3040 Printer: www.xerox.com/environment_europe
All Countries
If you are managing the disposal of your Xerox® product, please note that the printer may contain lead,
mercury, perchlorate, and other materials whose disposal may be regulated due to environmental
considerations. The presence of these materials is fully consistent with global regulations applicable at
the time that the product was placed on the market. For recycling and disposal information, contact your
local authorities. Perchlorate Material: This product may contain one or more Perchlorate-containing
devices, such as batteries. Special handling may apply, please see
www.dtsc.ca.gov/hazardouswaste/perchlorate.
North America
Xerox operates an equipment take-back and reuse/recycle program. To determine if this Xerox® product
is part of the program, contact your Xerox representative (1-800-ASK-XEROX).
European Union
Some equipment may be used in both a domestic/household and a professional/business application.
Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you
should not dispose of the equipment in the normal household
waste stream.
In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be segregated from household waste.
Private households within EU member states may return used electrical and electronic equipment
to designated collection facilities free of charge. Please contact your local disposal authority
for information.
In some member states, when you purchase new equipment, your local retailer may be required to take
back your old equipment free of charge. Please ask your retailer for information.
Professional/Business Environment
Application of this symbol on your equipment is confirmation that
you must dispose of this equipment in compliance with agreed
national procedures.
In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be managed within agreed procedures.
Prior to disposal, please contact your local reseller or Xerox representative for end of life
take-back information.
For proper treatment, recovery, and recycling of old products and used
batteries, please take them to applicable collection points, in
accordance with your national legislation and the Directive 2002/96/EC
and 2006/66/EC.
Hg
Battery Removal
Batteries should only be replaced by a MANUFACTURER-approved service facility.
Other Countries
Please contact your local waste management authority to request disposal guidance.