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There are six aspects of physical delivery that will be covered in this section: voice use, facial
expressions, eye contact, gesturing, and movement.
Effective voice use involves several elements. Naturally, one of the most important aspects is volume. As
a speaker, you must be loud enough to be heard by everyone in the room, but not so loud that you sound
unnatural or bossy. Monitor the nonverbal feedback of audience members in the back of the room, if they
are leaning forward or concentrating abnormally hard, you may need to speak up. It is also necessary to
vary the pitch, rate, and tone of your voice to avoid sounding monotonous. We’ve all experienced the
agony of listening to a monotonous-voiced speaker. This doesn’t mean that you need to be extremely
flamboyant or obnoxious. Overall, you should just strive for a casual, conversational voice.
Your audience gathers a lot of information from your facial expressions. If your facial expressions and
your spoken words conflict, the audience is likely to believe your face. So make sure that your facial
expressions mesh with the feelings and ideas being expressed. Basically, a good rule of thumb for facial
expressions (as well as gestures) is to do what comes naturally. There is no need to be overly theatrical
with your facial expressions in a speech. And remember, if it’s at all appropriate, you can’t go wrong with
a smile.
The simple rule on eye contact is this: The more, the better. A good strategy for eye contact is to make
brief (a beat or two) eye contact with members of the audience in one section of the audience and then
move to another section. Ideally, you should be making eye contact with someone whenever words are
being spoken in your speech. Beware of this trap: People naturally tend to focus their eye contact on the
person that is giving them the best nonverbal feedback (smiling, nodding, etc.). If you find yourself
focusing too much on this person, work on moving to others.
One of the most common questions that people have about public speaking is: What do I do with my
hands? The quick and easy answer is: Whatever comes naturally (unless clutching the podium is what
comes naturally). The key to good gesturing is variety, which most of us have in our everyday gestures.
The final aspect of physical delivery is movement. If you are positioned behind a podium, your
movements are obviously going to be restricted. But if you are not using a podium, feel free to walk to
different parts of the stage as you deliver your speech. This keeps different parts of the audience involved
and adds variety. Don’t just wander in place, though. If your feet move, go somewhere.
Articulation
You must fully open your mouth in order to distinctly enunciate the different
words.
Modulation
Power
Speakers ought to utilize the power of their voice to emphasize points without
being loud.
Pace
The complex or important ideas are typically said slowly whilst the light and
exciting matters are often said fast or rapidly.
When you deliver your speech, change, differ or vary the pitch and intensity of
your voice, as well as your pace.
Stage Presence
To procure stage presence, the speaker ought to talk confidently and deliver
the speech wholeheartedly.
Facial Expressions
The speaker ought to ensure that his/her facial expressions do not contradict
his/her verbal message.
Building rapport is defined as engaging with the audience and connecting with
them.
Have eye contact, speak naturally, and relate with the audience .e
There are some (lucky!) people that seem to be born to speak in public. The rest of us,
however, may need a little coaching and prodding to deliver our speeches more
eloquently.
Whilst it might take some work to feel like a polished pro, using the following practical
speech delivery tips will certainly help to get you on your way to being a more effective,
dynamic speaker.
Body Language
The way you present yourself, physically, begins speaking for you before you say
your first word.
When you get up to speak before an audience, make sure that your body language
does not betray you. Practice good posture, but avoid being stiff.
Even at a formal business event, you do not want to appear wooden in your physical
appearance. Avoid fidgeting and keep your head high.
Little signs of nervousness can damage your presentation, so try to keep these kinds of
nervous tics at bay. If you're struggling, try holding a tiny object such as a paper-clip.
Some people find that unobtrusively playing with such an item helps them appear
otherwise calm and relaxed!
Improving your speech delivery is all about getting your message across, so make sure
that everyone can hear you. If you have a microphone available, by all means use it. If
not, simply concentrate on the person at the back of the room and imagine that you are
speaking to them directly. This will ensure you pitch your voice at just the right level.
While you don't want to go overboard and have too much emotion in your voice, you
should be animated enough to let your listeners know that you are a human speaker
and not an animatronic robot.
Nothing causes listeners to drift off faster than a monotone speaker, so avoid this habit
at all costs.
Don't be a ditherer!
A final tip for delivering your speech is to avoid the nervous little words, like "um",
"ah", and "mmm". Many people don't realize it, but they use these little space fillers
constantly in their every day speaking.
Don't let them creep into YOUR public speaking. Nothing indicates a speaker who is
nervous or unprepared faster than these habitual, little sounds.
Record yourself giving your speech before the actual event. If you notice them popping
up in your speech, take measures to cut them out when you give your speech in front of
an audience.
Public speaking can cause a lot of anxiety for people who are not used to doing
it. Even the seasoned pros and naturals get nervous sometimes.
Keep these tips in mind and practice the art of good speech delivery prior to your
speaking engagement, to give a talk that will wow your audience.
Lesson 18 principles of speech delivery 2
1. 1. Lesson 18. Principles of Speech Delivery
2. 2. 1. Articulation Pronouncing the words and speaking with clear diction that effectively
transmits the Message of the Speaker. The correct way of saying the word, whether they
are familiar.
3. 3. 2. Modulation The capability to adjust or manipulate the resonance and timbre of the
vocal tone.
4. 4. 3. Stage Presence The ability to “own” the stage, of the Speaker being able to fill the
space and project his/her personality to the Audience. The opposite of stage presence is
stage fright, which is considered by many as the topmost fear in the world of public speaking;
making one feel shaky and nervous.
5. 5. 4. Facial Expressions, Gestures, and Movements Facial expressions: It builds a
connection with your audience. It shows sincerity and credibility to the message. It
conveys the feelings of the speaker. Gestures It helps you: -emphasize a point
-express emotions -release tensions -engage your audience Movements It adds
drama to your speech. It breaks monotony of where you are placed. Audience Rapport
Establishing a connection with the Listeners or Audience.
Stage Presence
the ability to own the stage, able to fill the space and project his/her
personality to the audience
Stage Fright
topmost fear in the world of public speaking
Facial Expressions, Gestures and Movement
without these nonverbal elements, the speaker may be judged as
boring with flat delivery and an unemotional voice
Audience Rapport
able to write a speech that would appeal to the audience, connect
with them at a deeper level
Voice, or vocal sound, is made when controlled air being exhaled from
the lungs, passes over the vocal cords causing a controlled vibration.
The vibrating air resonates in the body, chest cavity, mouth, and nasal
passages. The vibrating air causes a chain reaction with the air in the
room. The room’s air, set in motion by the voice, is captured by the
listener’s ear. The vibration of the air against the eardrum is
transferred to electrical impulses that are interpreted by the listener’s
brain. Thus, the sounds we can make are predicated on the breaths
that we take.
“Iraqi speaker” by Office of United States Rep. Ellen Tauscher. Public domain.
Subtleties in the way we pronounce words and phrase our speech
within a given language are evident in accents, regionalisms,
and dialects. An accent refers to the degree of prominence of the way
syllables are spoken in words, as when someone from Australia says
“undah” whereas we say “under.” A regionalism is a type of
expression, as when someone says “The dog wants walked,” instead
of “the dog wants to go for a walk.” Dialect is a variety of language
where one is distinguished from others by grammar and vocabulary. In
Pennsylvania you might hear people say that they are going to “red up
the room,” which means “to clean the room.”
Those who depend on speaking for a career (broadcasters, politicians,
and entertainers) will often strive for unaccented General or Standard
English. Listen to most major network newscasters for examples
of regionalism-free speech. A given audience may be prejudiced
towards or against a speaker with an identifiable accent or dialect.
Though we would wish prejudice were not the case, the way we speak
implies so much about our education, cultural background, and
economic status, that prejudice is inevitable. Any speaker should be
aware of how accent, dialect, and regionalisms can be perceived by a
given audience. If you speak in a way that the audience might find
difficult to understand, make an extra effort to pay attention to the
accent and phrasing of your speech. Ask a sympathetic and objective
listener to help you when you practice.
We often refuse to accept an idea merely because the tone of
voice in which it has been expressed is unsympathetic to us. –
Friedrich Nietzsche
Vocal Quality
The quality of the voice, its timbre (distinctive sound) and texture,
affects audibility and can affect the articulation. Our voices are unique
to each of us. It is a result of our physical vocal instrument, including
diaphragm, vocal cords, lungs and body mass. Some examples of
vocal quality include warm, clear, soft, scratchy, mellow and breathy.
Each speaker should practice at maximizing the vocal effect of his
instrument, which can be developed with vocal exercises. There are
numerous books, recordings and trainers available to develop one’s
vocal quality when needed. The quality of one’s voice is related to its
range of pitch.
TRY THIS! INFLECTION
Your voice goes UP, and then your voice goes d o w n.
Pitch and Inflection
Identical to musical parlance, the pitch is the “highness” or “lowness”
of the voice. Each of us has a range oftone. Vocal sounds are actually
vibrations sent out from the vocal cords resonating through chambers
in the body. The vibrations can literally be measured in terms of audio
frequency in the same way music is measured. When the pitch is
altered to convey a meaning (like raising the pitch at the end of a
sentence that is a question), it is the inflection. Inflections are
variations, turns and slides in pitch to achieve the meaning.
In his writing “Poetics,” Aristotle lists “Music” as an element of the
Drama. Some scholars interpret that to include the musicalization of
the spoken word with dramatic inflection. The meaning and
effectiveness of a spoken line is greatly dependent on the “melody” of
its inflection.
Though archaic, the study of elocution formalizes the conventions of
inflection. In some contemporary cultures, inflection has been
minimized because it sounds too “melodramatic” for the taste of the
demographic group. It would be sensible to be aware of and avoid
both extremes. With good animated inflection, a speaker is more
interesting, and the inflection conveys energy and “aliveness” that
compels the audience to listen.
Those who do not use inflection, or use a range of pitch, are speaking
in monotone. And, as the word implies, it can be monotonous, boring,
and dull. A balance between melodramatic and monotonous would be
preferred. The inflection should have a meaningful and interesting
variety. Be careful not to turn a pattern of inflection into a repetitious
sound. Think through each phrase and its musicalization separately.
Rate of Speaking
Table 12.1: Finding the Right Pace for Your Speech
the audience might get the impression the audience might think you
you have nothing important to say. are too tired to be presenting.
As a speaker, you cannot race with the audience, nor drag their attention
down. Like Goldilocks, look for the pace that is “just right.”
In order to retain clarity of the speech with articulation and inflection,
the speaker must be aware that there is a range of
appropriate tempo for speaking. If the tempo is too slow, the speech
might resemble a monotonous peal. If it is too fast, the articulation
could suffer if consonants or vowels are dropped or rushed to keep up
the speed. An audience could become frustrated with either extreme.
The tempo needs to be appropriate to the speaker’s style, but neither
paced like a Gilbertian Lyric (as in “Gilbert and Sullivan”) patter nor a
funereal dirge. A comfortable and clear pace is the best. An ideal
speaking rate will allow you to comfortably increase your pace to
create a sense of excitement, or slow down to emphasize the
seriousness of a topic.
It is simple nonsense to speak of the fixed tempo of any
particular vocal phrase. Each voice has its peculiarities. – Anton
Seidl
However, pauses that are filled with “uh’s, “um’s,” etc., are
called vocalized pauses, or fillers, and should be avoided. They can
be distracting and annoying, and give the impression of a lack of
preparation if used excessively. Even worse is the use of vernacular
phrases like, “y’know” (a contraction of “Do You Know”) which gives
the impression of lack of education or lack of concern for the
audience. The use of vocalized pauses may be the result of a habit
that deserves an effort to be overcome. Avoid using phrases such as
“Uh,” “OK?”, “y’know”, “like…, I mean,” “right?”
Vocal Projection
The volume produced by the vocal instrument is projection.
Supporting the voice volume with good breathing and energy can be
practiced, and helping a speaker develop the correct volume is a main
task of a vocal trainer, teacher or coach. Good vocal support with
good posture, breathing, and energy should be practiced regularly,
long before a speech is delivered. There are numerous exercises
devoted to developing projection capabilities.
Do not expect to walk up to the podium and have a full voice. Actors
spend about a half-hour doing vocal warm-ups, and singers warm up
much more. You might not have an opportunity to warm up
immediately before your speech, but when you can, warm up with
humming, yawning (loudly) or singing scales: all while breathing
deeply and efficiently. It will loosen your voice, prevent irritation, and
fire up your vocal energy.
Words mean more than what is set down on paper. It takes the
human voice to infuse them with deeper meaning. – Maya
Angelou
Visual Aids
There are four basic reasons to include visual aids in your speech:
1. To hold the audience’s attention – by getting the audience involved visually as well as orally,
you are more likely to keep their interest.
2. To serve as a memory aid or learning device – people learn in different ways, some people
easily recall spoken information, others written information. No matter what style they prefer, the
more you expose your audience to the information, the more likely they are to remember it.
3. To replace your speaking notes – This doesn’t mean reading directly from your visual aid.
However, a PowerPoint presentation or slide show will have keywords that you can use to
structure your extemporaneous speech.
4. To help indicate transitions – When you switch slides, for example, it reinforces the transitions
between the two ideas indicated on the slide.
Slides
Microsoft PowerPoint is the standard for slide software today. Using PowerPoint, you can create highly
sophisticated slides with audio, video, animations and much more. An old-fashioned overhead projector
can still do the job, though.
Use slides to illustrate for instance travel adventures, collections, historial sights, Power Point-
presentations or the major points of your speech for small or larger groups.
1. Do not forget to darken the room somewhat.
2. Give your listeners enough time to see or read the slices, let’s say at least 25 to 30 seconds.
Watch out for increasing the amount of data per slide. One bit at the time.
Overheads
An overhead beamer projector is a very popular instrument to support visual aid speech topics. Use
overheads to show for example how a machine, building or a plane has been built, to present a
complex problem with its solution and benefits, and to illustrate processes, procedures, and steps in a
sequence.
1. Write large characters with a big marker pen.
2. Number your transparencies.
3. Keep the screen in full view of participants.
4. Darken the room a little bit.
5. Talk to the audience, not to the screen.
6. Use a slidshow pointer.
7. Do not offer too much data and info.
8. Use colors and large lettering. Be careful with the color red. Sometimes it is hard to see!
9. Write or print with dark ink.
10. Keep enough white space between the information you show wit the beamer projector. They have
to be easily seen and read.
Flipcharts
Flipcharts should only be used when you need to record information or ideas during your speech (such as
taking an audience survey). Using a flipchart as a pre-prepared visual aid will seem unprofessional in
most situations.
Use DVD’s and videotapes to emphasize the main points of your speeches about for
instance matches, movies, journeys, hiking trails, or instructions.
1. Tell them why you are playing the DVD or videotape.
2. Tell your listeners what they are going to see.
3. Keep the screen in full view.
4. Darken the room somewhat to increase the feeling of seriousness of you presentation, and in
order to give everyone a clear sight on the screen.
Use Audiotapes, CD’s and MP3’s to illustrate your speech about music, plays, poems, literature, or
perhaps even even famous speeches.
1. Ensure everybody can hear everything! Ask them if they can hear all. If not, speak out louder.
2. Use amplifying equipment that is powerful enough to reach all audience members in the back
row.
Handouts
Handouts are a good idea in a couple of situations: 1) Your topic is too complex for the audience to easily
understand from just your spoken words, and 2) If you need to ensure that the audience will remember
the information long after your speech. Be careful when using handouts, however. They tend to be
distrating to audience members if you don’t refer to them often. The audience also can get ahead of you
by skipping to later sections of the handout.
Distribute reports, invitations, quizes, questions, games, schedules, summaries after or before you
explain the visual aid speech topic.
1. Distribute them after your visual aid speech if you want them to act the way you proposed.
2. Distribute the handouts before if you want to guide your audience through the content.
Props
Props fall into two categories: objects and models. Objects are the actual physical item that you are
speaking about. Models are representations of the item that you are speaking about. No matter which
type you use, props are good to refer to if they help clarify your messages and increase understanding.
Look at things around you. All things you can show live to your public are potential props and therefore
candidate visual aid informative speech topics for a public speaking speech! Force yourself to think broad.
In many years I have seen lots of creative speeches about objects: someone who shows and explains
a favorite painting, book, camera, coins collection, pet, jewelry,fashion look, sporting equipment, toys etc,
etc. Use your imagination, elaborate further on these ideas, such as researching some fashion jewelry
online for getting the big picture. Some questions to develop visual aid speech topics with props:
Why you use it or has it been used for?
What is the story behind it?
When did you buy it? Why?
Who used it?
Can you demonstrate it step by step?
Can you teach the audience to do or to make it themselves during or after your speech?
Why do you want to talk about it?
Why do they have to hear your story?
How does it work?
If you choose for a very small or little visual aid speech topic, then move it closer to your listeners. Pass
the prop round in class. Or if that is possible – think about images of expensive fashion jewelry online –
show them with a beamer projector.
If it is very valuable, protect it! And ask their assistance to be very careful with it. Sure they will.
Posters
Use a poster to highlight the key points of your visuals aid speech topics. When you talk about
a country, city, a very expensive drawing, or your home or automobile etc. you can show a picture printed
on a poster.
1. Use thick, stiff paper for your posters.
2. Hold them in a visual aid holder.
Here are five basic tips for a successful delivery of your visual aid speech topics:
Audience Analysis
Audience Expectations
To that end, your first goal is to meet audience expectations. Probably the most important of these is
their time expectation for your speech. If you fall significantly short of that time, they will feel
shortchanged. If you go significantly beyond that time, they will feel murderous. Make sure that you don’t
violate the audience’s time expectation.
The next audience expectation to worry about is their topic expectation. Have they been told that you
will speak on a certain topic? If so, you need to stick (within reason) to that topic. If you switch topics on
them unexpectedly, even a great speech will be met with mixed reviews. People like to know what they’re
getting into, and resent the “bait-and-switch”.
The final audience expectation to worry about is their tone expectation. Do they anticipate a funny
speech? A deathly serious speech? Something in between? Once again, deviating significantly from their
expectations will spell disaster for your speech.
Audience Needs
Once you know what your audience expects from you, you need to learn some more about them in order
to customize the speech to their needs. Of course, the standard demographic information comes in to
play here, characteristics like: age, education, gender, race, occupation, economic status, and religion.
These characteristics are important to know and understand because they can greatly impact a person’s
experience and perspective. You need to approach your speech with the audience’s experience and
perspective in mind.
At this point you also need to gather some additional information about your audience. You need to find
out:
How much do they know about your topic? Will you be able to discuss advanced or technical
information, or do you have to start with the basics? This can be tricky, you will lose the audience’s
interest if you tell them what they already know or speak “over their heads”.
What other speakers have they heard? You don’t want to cover a topic that’s already been exhausted
or step on the toes of the next speaker. If other people are speaking to this audience, it is critical to know
what those other speakers are speaking on.
What are the audience member’s attitudes and motivations? Are they attending the speech by
choice? If not, some extra motivation may be required (see the article on writing introductions). Are they
against what you’re speaking about, neutral towards it, or for it? You must know all of this before you
begin crafting your speech.
There are a couple questions that you need to ask yourself after you’ve selected a persuasive speech
topic:
If your audience disagrees with your perspective, you’ve probably got a little more work to do. We’ll get
back to that…
2. How much does my audience care about my topic and how much thought are they willing to put
into my speech?
If the audience doesn’t really care a whole lot about your topic, it’s a double-edged sword. On one hand
(or edge), they are going to be easier to persuade. On the other hand, you may not have picked a good
topic if it isn’t an important issue to your audience. Again, if you believe in the topic, go with it.
If the audience really cares a lot about your topic, you’re not going to be able to win them over with flimsy
persuasive tactics and logical fallacies. They are going to need to hear solid arguments and evidence in
support of your perspective to be persuaded.
The Ancient Greek philosopher Aristotle identified three tactics which persuasive speakers had available
to persuade an audience, which he called Ethos, Pathos, and Logos.
Ethos: Aristotle said that if an audience wasn’t particularly interested in and willing to think about the topic
at hand that a speaker could be persuasive simply by demonstrating to the audience that they were
someone who was both credible and trustworthy. The idea was that this type of audience wouldn’t be
sufficiently motivated to think deeply about the topic, and that they would be inclined to blindly accept
whatever the speaker had to say. After all, the speaker is credible and trustworthy, right?
For some strategies on establishing Ethos, check out the article on writing introductions.
Pathos: Aristotle said that if, again, an audience wasn’t particularly interested in and willing think about
the topic at hand that a speaker could be persuasive by using various emotional appeals to win over an
audience. A few examples of Pathos appeals:
Appeal to Fear – The speaker arouses fear in the audience by describing something bad that
could happen, then tells the audience that the can be relieved of that fear by simply doing what the
speaker desires.
Appeal to Social Support – The speaker tells the audience that their perspective is a popular
one. The audience is supposed to think that because the position is so popular, it must have some
merit.
Appeal to Scarcity – The speaker shows the audience how they can get some more of a scarce
commodity (usually time or money) by doing what the speaker desires.
Appeal to Authority – The speaker tells the audience that people “in the know” support the
speaker’s perspective.
There are many more Pathos appeals.
Your persuasive speech should follow the same process. Your “claim” is the position you support, your
“evidence” is the various facts, stories, statistics, expert testimony, and other backing that demonstrates
that your position is the position which the audience should also support.
Secrets to Build a Tie to the Audience
You need to build a tie to your audience, win them over, make a connection and you will win the game.
So, how do you make that connection?
There are a few guidelines that are very effective. You just need to find the ones that are good for you in
the next paragraphs.
One, it shows that you not only recognize, but also address those needs.
And two, it speaks directly to them, making it personal.
When you get personal, you get your audience engaged. E.g. A teenager who purchases music online
may feel pulled into the speech topics if you talk about the impact that illegal downloading of music has
not only on the musicians but on the fans as well.
At this time, the most popular musicians and singers are from several generations ago. This is because
the musician’s work is being downloaded illegally and they lose that valuable tracking device because
illegal downloads are not tracked.
Try to find the benefits and even solutions for problems they have, although I admit that it may not be
necessarily easy to find useful things – I call it communicational education bullets – for your listeners in
your public speaking speech, particularly when it comes to specific cultures and individuals.
Dealing with difficult people starts from the beginning of your presentation.
Announce that you will have a question period at the end of your presentation and that all questions will
be answered then. When it comes time to answer questions or take comments let everyone know that
they need to raise their hands.
That way no one gets cut off. Once you do that you ready to give your presentation talk.
Heading off each personality type is pretty easy too. Dealing with difficult people is a piece of cake when
you’ve detected them:
The Heckler
You know this person. They have some remark about everything you say. Sounds familiar, isn’t it? Here’s
how to deal with hecklers:
1. You could ask them to leave, but that’s not always possible. The best way is to take the wind out
of their sails.
2. If you comment on what they are saying, bring it back to your speech topics. Or even better turn
the tables on them by asking them what they think about the public speaking field of reference at
hand. That will turn the tables on them and will put them on the spot.
The I-Know-It-All Grumbler
There is one in every group. They think that they know everything about everything, including your
speech topics.
If this is a group that you have worked with before you know who the person is and you can reduce their
damage to your presentation.
But if you don’t know who that person is before you get started, you will find out soon.
They are eager enough to spoil your talk and step forward in the first minutes.
1. The best method for dealing with difficult people who claim to know everything is to involve them.
2. Take them serious and ask them what they think of the speech idea, how they understand it, and
what they think should be done about the situation.
Public speaking may be one of the most stressful things that you can do, but it doesn’t have to be. Using
simple techniques you can conquer your anxiety, give a great speech and succeed in dealing with difficult
people
You will also be able to deal with anyone who gives you problems because you feel confident in yourself
and public speaking efforts.
You might even enjoy speaking in public or even look forward to it, and you canbecome an excellent and
relaxed motivational speaker in the end.
Seven Principles of Effective Public Speaking
Jan 24, 2019
By Richard Zeoli
Here are seven principles of public speaking that I’ve developed in my role as
a media coach. Keep them in mind the next time you find yourself presenting
before a group.
Think of it as a conversation between you and the audience. If you can carry
on a relaxed conversation with one or two people, you can give a great
speech. Whether your audience consists of two people or two thousand and
whether you’re talking about the latest medical breakthrough or what you did
today at work, be yourself; talk directly to people and make a connection with
them.
Master the art of public speaking and crush your next presentation with one of
our public speaking seminars, available online and in a classic classroom
format.
I cannot overstate the importance of speech delivery in the overall success of a public speaker. There
are two equally important skill sets for public speaking. One is messaging, which includes speech
writing, organization, and word choice. The other is speech delivery. Speech delivery can be thought
of as a medium because it is how the message is delivered to the audience via voice and body.
Aristotle understood this division in his oratorical canon: Invention, arrangement, style, and delivery.
Aristotle believed speech delivery to be secondary to invention, arrangement, and style. The message
was more important than the medium. However, we know delivery is important because audiences
often judge orators based on their delivery. Excellent delivery can cover up a weak message.
Unfortunately, the speaker who leans too much on delivery can become one-dimensional and limited
in his or her ability. Beware of speech instructors who teach only delivery.
In this post, I will cover basic rules to help you achieve competency. I distinguish between
competency and mastery. Obviously, it is not a great compliment to say, “my, you sure are a
competent speaker!” But competency must be achieved before you can achieve mastery. This post
will discuss speech delivery in a general sense. Subsequent posts will divide speech delivery into its
parts to move towards mastery.
Speech delivery is both physical and vocal. Physical delivery is how you use your body, face, and the
space around you. Vocal delivery has to do with tone, inflection, volume, and other vocal qualities.
Any non-verbal component of your speech constitutes delivery. Most people don’t take a course on
non-verbal communication. They learn it through a combination of socialization and nature. A few
basic facts about non-verbal communication helps our delivery.
A. Sincerity
Humans believe nonverbal cues more than verbal cues. And we judge the sincerity of a statement
based on how it is said. We also believe that we can assess truths and lies based on nonverbal cues
(we can’t). Imagine giving someone a birthday gift. You spend a lot of time choosing and wrapping
the present, and you want them to enjoy it. The recipient opened your gift and replied, “Wonderful,
I’ve always wanted one of these! Thank you!” How those sentences are spoken matters more than the
words themselves. If the thanks have great exuberance and excitement, you believe the words. A
monotone phrase delivered with a slack face and no eye contact will leave you thinking the receiver
didn’t like the gift regardless of what is said.
If the audience doesn’t trust the sincerity of the speaker, they will not listen or accept the message.
Sincerity is of particular importance if you are trying to sell something or someone to the audience.
When considering delivery, always make sure they match the message you are seeking to send.
B. Impressionability
We make decisions about people quickly based on nonverbal cues. One study suggests that most
people on blind dates make judgments about their partners by the time they exchange hello. Usually,
those judgments are predictive of a second date.
As a speaker, the initial impression you make is predictive of how well the audience will receive the
rest of your speech. Start poorly, and it will be difficult to win over the audience later on. Start well,
and it is easier to weather problems later on. In other words, the audience will judge the entirety of
your speech based on the delivery of the first few minutes.
There is debate over which nonverbal behaviors are learned and innate. As a user and receiver of
nonverbal communication, it feels like all nonverbal cues are natural. But that is not the case. If you
are in your native culture, it is best to treat nonverbal communication as natural. It is safe to assume
the audience will receive your delivery as you intend it. If you are not in your native culture, it is well
worth your time to research and observe some common elements of nonverbal communication.
We talk differently than we write. People don’t sound natural when they are reading an essay as they
do in conversation. Manuscript and extemporaneous modes of delivery embody this difference.
Extemporaneous is a sort of expanded conversation. Most audiences react better to conversational
delivery, and it is easier to build rapport with an audience via conversation rather than reading.
Memorizing a written speech does not mitigate its disadvantages. I recommend using an outline and
practicing your speech in sections rather than attempting to memorize a speech word for word.
Physical movement can be a great addition to your oratory skills, but it can also be a huge distraction
if not done properly. On the positive side, movement draws attention, and large gestures and use of
space connote confidence. Conversely, repetitive motions like pacing or wringing your hands are
distracting and make you look nervous. I suggest you start with what comes naturally to you. From
there you can fine tune to increase or decrease your gestures and rid yourself of nervous ticks and
motions. I usually call this the first rule of delivery: don’t distract from your message.
In American culture, eye contact is an important sign of respect and caring. The term “contact” itself
expresses how we feel about looking someone in the eye. We think of it as a literal connection with
other people. Being a good public speaker is all about connecting with your audience, if you do not
make eye contact, you are missing a great opportunity and potentially causing harm. It is also not
sufficient to scan the eyes of your audience. Find someone and speak to them for a moment and then
move on to another. Unfortunately, some advise speakers to avoid eye contact as a method to control
the fear of speaking in public.
Conclusion
I could write pages on various topics related to speech delivery, but it is important to have a basic
understanding before moving on to more advanced topics. If you are interested in becoming a master
orator with impressive speech delivery skills, check back for more updates on delivery.