23 - Appraisal of Work Performance Learning Objectives

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23 - APPRAISAL OF WORK PERFORMANCE

Learning Objectives

At the end of the session the students should be able to:

1. Describe how performance can be appraised.

2. State the benefits of effective work performance appraisal.

A performance appraisal (PA) also referred to as a performance review, performance evaluation,


or crew performance appraisal is a method by which the job performance of an employee or crew
member is documented and evaluated. Performance appraisals are a part of career development and
consist of regular review of employee performance within organizations.

A performance appraisal is a systematic general and periodic process that assesses an individual
employee's job performance and productivity in relation to certain pre-establish criteria and
organizational objectives. other aspects of individual employees are considered as well, such as
organization citizenship behavior, accomplishments, potential for future improvement, strengths and
weaknesses, etc.

To collect PA data, there are three main method: objective production, personnel, and judgmental
evaluation. judgmental evaluation is the most commonly used with a large variety of valuation methods.
Historically, PA has been conducted annually (long-cycle appraisals), however, many companies are
moving toward shorter cycle (every six months, every quarter), and some have been moving into short-
cycle (weekly, bi-weekly) PA. The interview could function as "providing feedback to employees,
counseling and developing employees and conveying and discussing compensation, job status or
disciplinary decision". PA is often included in performance management systems. PA helps the
subordinate answer two key questions, first what are your expectations of me? second how am I doing
to meet your expectations?

Performance management system are employed to manage and align all of an organizations
resources in order to achieve highest possible performance. How performance is managed in an
organization determines to a large extent the success or failure of the organization. Therefore,
improving PA for everyone should be among the highest priorities of contemporary organizations.

Some applications of PA are compensation, performance improvement, promotions termination, test


validation and more. While there are many potential benefits of PA, there are also some potential
drawbacks. For example, PA can help facilitate management employee communication however, PA
may result in legal issues if not executed appropriately, as many employees tend to be unsatisfied with
the PA process. PAs created in and determined as useful in the United States are not necessarily able to
be transferable cross-culturally.
Application of results

A certain reason for the utilization of appraisals (PAs) is performance improvement (initially at
the level of the individual employee, and ultimately at the level of the organization). Other fundamental
reasons include as a basis for employment decisions (e.g. promotions, terminations, transfers,) as
criteria in research (e.g. test validation). to aid with communication (e.g. allowing employee to know
how they are doing and organizational expectation), to establish personal objectives for training
programs, for transmission of object feedback for personal development as a means of documentation
to aid in keeping track of decisions and legal requirements and in wage and salary administration.
additionally, PAs can aid in the formulation of job criteria and selection of individuals who are best
suited to perform the organization tasks. A PA can be part of guiding and monitoring employee career
development. PAs can also be used to aid in work motivation through the use of reward systems.

Potential benefits

There are a number of potential benefits of organizational performance management conducting


formal performance appraisals (PAs). There has been a general consensus in the belief that PAs lead to
positive implications of organization. Furthermore, PAs can benefit an organizations effectiveness. One
way is PAs can often lead to giving individual worker becoming more productive.

Other potential benefits include:

 Facilitation of communication: communication in. organizations is considered an essential


function of worker motivation. It has been proposed that feedback from PAs aid in
minimizing employees' perception of uncertain fundamentally, feedback and management
-employee communication can serve as a guide in job performance.
 Enhancement of employee focus through promoting trust behavior through, and/or issues
may distract employees from their work and trust issues may be among these distracting
factors. Such factors that consume psychological energy can lower job performance and
cause worker to lose sight or organizational goals. Properly constructed and utilized PAs
have the ability to lower distracting factor and encourage trust within the organization.
 Goal setting and desired performance reinforcement: organizations find it efficient to match
individual workers goals and performance with organization goals. collaboration can also be
advantageous by resulting in employee acceptance and satisfaction of appraisal result.
 Performance improvement: well constructed PAs can be valuable tools for communication
with employee ass pertaining to how their job performance stand with organizational
expectations at the organizational level numerous studies have reported positive
relationship between human resource management (HRM) practices and performance
improvement at both the individual and organizational levels.
 Determination of training needs employee training and development are crucial
components in helping an organization achieve strategies initiatives. It has been argued that
for PAs to truly be effective post-appraisal opportunity for trainings and development in
problem areas as determined by the appraisal must be offered. PAs can help in the
establishment and supervision of employee career goals.

NAME: _______________ SCORE: ___________

COURSE AND SECTION: __________________ DATE: ____________

Exercise No.22:

Answer the following questions:

1. Describe how performance can be appraised.

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

2. State the benefits of effective work performance appraisal.

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

3. What should be done to people who were evaluated below the required standard of work
performance?

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

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