Competitive Advantage The Toyota Way

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 Competitive advantage the Toyota way
Competitive advantage the Toyota way
For a firm to experience long-term sustained competitive advantage it must invest
in human resources and deploy its scarce assets in the ...

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By Dr Gary R Fane , M. Reza Vaghefi , Cheryl Van Deusen and Louis A.


Woods 01 December 2003

Strategy Strategic alignment Corporate innovation

For a firm to experience long-term sustained competitive advantage it must invest


in human resources and deploy its scarce assets in the core areas that can most
effectively provide the underpinning of a sustained competitive advantage.
Gary R Fane, M Reza Vaghefi, Cheryl Van Deusen and Louis A Woods say that
Japanese car maker Toyota is a supreme example of a company that has done just
that.

A firm’s external environment involves both geographic factors and cultural


elements. Location and resources are crucial geographic factors influencing both
national and corporate success, with population characteristics and institutional
arrangements making up the most meaningful components of the cultural elements
affecting both the success of firms and of nations.

Resources, population and institutional factors are dynamic, manifesting a number


of feedback loops. For example, institutional incentives stimulate technological
discoveries, which, in turn, enable firms to pursue resourcesubstitution policies,
thereby modifying production possibilities.

During the period after the second world war, at least through the 1980s, Japan and
Japanese firms seemed to have successfully adapted themselves to the competitive
forces of emerging global markets. In spite of a poor natural resource base, a
dramatically altered set of institutional arrangements (a combination of democratic
government, free-markets and the rule of law) created a propitious atmosphere for
innovative behaviour.

Nowhere were adaptations to this altered environment more apparent than in the
Japanese automobile and semiconductor industries and no firm was more
successful, admired and emulated than Toyota Motor Corporation.

Indicative of these changes is a Fortune magazine article, published several years


ago, which provided a popular assessment of the successes of Toyota. It reported
that Toyota was named the most admired motor vehicle manufacturer in the world
in 1997, 1998 and 1999 as well as being ranked 11th among the world’s most
admired companies in 1998 alongside firms that have been recognised for setting
world-class standards of performance in a wide variety of industrial groups
(General Electric, Coca-Cola, Microsoft, Disney and so on). More recently,
Fortune ranked Toyota as top automobile manufacturer in the world. A total of 14
international automobile manufacturing firms were included in Fortune’s
evaluation of the global motor vehicle industry, including Ford Motor Company
and General Motors.

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