DP-3810

SERVICE MANUAL

PLEASE TAKE THE TIME TO READ THESE INSTRUCTIONS BEFORE

STARTING TO USE THE SCALES
 TABLE OF CONTENTS
INTRODUCTION.............................................................................................................. 2

POWER SUPPLY .............................................................................................................. 2

INSTRUCTION FOR REPLACING BATTERIES...................................................................... 3

SPECIFICATION ............................................................................................................... 4

KEY FUNCTIONS.............................................................................................................. 5

LCD SYMBOL DESCRIPTION............................................................................................. 6

MAINTENANCE AND GENERAL CARE .............................................................................. 7

SETTING THE DATE AND TIME......................................................................................... 8

SOFTWARE APPLICATION................................................................................................ 9

DESCRIPTION................................................................................................................ 10

CALIBRATION PROCEDURE............................................................................................ 11

THE PROCEDURE FOR SETTING GRAVITY COMPENSATION............................................ 13

THE JUMPER SETTING FOR TARE RANGE....................................................................... 14

WIRING ........................................................................................................................ 15

LCD FORMAT (MAIN DISPLAY) ...................................................................................... 16

POTOCOL...................................................................................................................... 17

PRINTER DATA FORMAT................................................................................................ 18

TROUBLE SHOOTING .................................................................................................... 19

ERROR MESSAGES ........................................................................................................ 20

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INTRODUCTION
Thank you for purchasing a Marsden Professional Medical Scale.
This is a precision Class III Weighing Instrument and it will reward
considerate use with many years of accurate
accurate weighing results
POWER SUPPLY
1. Make sure the battery pack is installed in the battery box of
indicator, or, plug the connector of AC ADAPTER (12V 1A) in
the indicator.

The INDICATOR uses a rechargeable battery pack, or

an AC adaptor.

When the indicator displays (low battery
indication), please plug in the AC adaptor for operation
and rechargeable batteries (where rechargeable
batteries are installed) – for at least 4.5 hours if
batteries are fully charged.

The battery should be recharged at least least every 3

months regardless if it is used or not. After a long
period in storage, e.g. over 3 months, the battery
should run a full cycle (charge/discharge) to allow it to
restore to full capacity.

2
INSTRUCTION FOR REPLACING BATTERIES ERROR MESSAGES
1. Take out the battery housing, and reset the rechargeable ERROR
REASON ACTION
battery. MESSAGE
Low battery:
Please replace with new
This warning shows that the
batteries or plug the AC
voltage of batteries is too
adaptor for operation.
low to use.
Overload:
The total load exceeds the Please reduce the loading
maximum capacity of the and try again.
scale.
This error is normally caused
2. To make sure that the housing pin is connecting to the right by a serious fault on the
Counting error (too high):
point. scales i.e. a faulty load cell
Indicates that the signal from
or wiring. Please contact
the load cells is too high.
the local Service
Rechargeable
Representative.
Battery
This error is normally caused
by a serious fault on the
Counting error (too low):
scales such as a faulty load
Indicates that the signal from
cell or wiring. Please
the load cells is too low.
AA size Battery contact the local Service
(to fit on an Representative.
optional battery Zero count over calibration:
Please re-calibrate the
holder) Zero range +10% while
instrument.
powered on.
Zero count under calibration:
Please re-calibrate the
3. Place the housing back, and close the battery housing cover. Zero range -10% while
instrument.
powered on.
This error is normally caused
by a serious fault on the
EEPROM error:
scales such as a faulty load
Indicates that there is a fault
cell or wiring. Please
with the scales software.
contact the local Service
Representative.
ADC Error: Please contact the local
Component defect. Service Representative

3
TROUBLE SHOOTING SPECIFICATION

Division 6000d

Units of Measure kg
ON/OFF, ZERO, TARE, BMI, UNIT,
Function keys
HOLD, PRINT, 0 ~ 9
Stabilisation Time 1-2 seconds
Operating Temp. 0°C - 40°C
and humidity 15% - 85% RH
Transport and
- 20°C … + 60°C
storage temp.
10% - 95% RH
And humidity
7.2V 2000mA Rechargeable battery
Power supply pack or
Adaptor: 12v 1A
Indicator display 1.0” LCD display with 5 active digits

Dimensions
210 x 110 x 50mm
(w x d x h)

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KEY FUNCTIONS PRINTER DATA FORMAT
Key Description

ON/OFF Switching on/off the scale

PRINT Data transmission via interface

BMI Determination of Body Mass Index

Hold function / determination of stable weighing

value
HOLD
Long press 3sec, to enter into the “ TIME”
setting mode.
The scale is reset to 0.0kg display.
It is possible to set max. up to 2% of maximal
ZERO load for verified scales, and 2% or 100% of
maximal load for common scales (possibility of
selection in the menu)
Taring the scale
TARE Long press 3sec, to enter the Pre-tare Setting
mode.

Press this key to select weight units (kg and lb).

UNIT NOTE:
NOTE: only “ kg” unit can be used in approval
mode.

0-9 Entering digits

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RS232 POTOCOL LCD SYMBOL DESCRIPTION

Definitions
Stable symbol: To indicate that the weight is stable.
Minor weight: Weight under zero.
Zero symbols: Weight is at zero point.
Power Index: When the indicator show “ LO” , means Battery
need to recharge.

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MAINTENANCE AND GENERAL CARE LCD FORMAT (MAIN DISPLAY)

Repair and Service should only be carried out by authorized
service agents.

There are no user serviceable parts in the weighing scale

itself.

The mains power adaptor fuses that are not accessible.

When the adaptor is plugged into the mains supply a Green

LED should illuminate to indicate that the adaptor is
functioning correctly. If the LED does not illuminate then the
scale should be checked by competent personnel.

The weight indicator contains an internal rechargeable

battery pack; this should only be replaced by authorized
service agents. Under normal operating conditions the LCD FORMAT (Second Display)
batteries should last for several years.

We would recommend using alcohol based wipes or similar

when cleaning the scales.

Please do not use large amounts of water when cleaning

the scales as this will cause damage to the scales
electronics, you should also refrain from using corrosive
liquids or high pressure washers.

Always disconnect the scales from the mains power supply

before cleaning.

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WIRING SETTING THE DATE AND TIME
Press HOLD key 3sec into the TIME SETTING mode, beginning
1. JP3: Tare Range setting jumper with the top row, in the flashing space. Press HOLD to change
2. CN4: Bluetooth Module connector flashing space.
3. CN2: LCD Board connector
4. CN3: Battery wire connector E.g. To input Dec 25, 2008, 8:00 a.m.:
5. J2, J3: For 4 wires or 6 wires load cell.
6. DB2: Load cell wire connector
7. CN1: Control panel connector Enter year. Press HOLD to
change flashing space.

Enter date.
Ex: 12/25 enter “ 12.25”
Press HOLD to change
flashing space.

Enter time.

Display show YYYY→MM.DD→

TT:SS

15
SOFTWARE APPLICATION THE JUMPER SETTING FOR TARE RANGE
In weighing mode, press the test pin once to enter into software
The Jumper setting is used for Tare 50%
setting mode. The software flowchart as below:

This jumper setting is used for Tare off.

This jumper setting is used for Tare 100%

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THE PROCEDURE FOR SETTING GRAVITY COMPENSATION DESCRIPTION

Units: kg/lb/st

Graduations: setting division, max. capacity, and

graduation
Weight section division: setting weight section
division
Full capacity setting
1. In weighing mode, press TEST PIN twins to into the gravity
compensation mode. Multi-range setting
2. Display shows zero count.
3. Press ZERO key for 3 seconds without release to enter into Filter: Fast/Normal/Slow
Gravity compensation mode. Display shows G-On.
**Note: If display shows G-
G-Off, press HOLD key to choose G-G- Auto zero tracking: 0.25d/0.5d/1d/3d/off
On and then continually following procedure.
4. Press ZERO key to start setting the original gravity. Stable Range: 0.25d/0.5d/1d/3d/off
5. The display shows the last origin gravity value. The top left

arrow will appear. zero Range: 2%/100%

6. Press HOLD key to cycle through the display digits. Key in
the gravity value by pressing numerical keys (0-9). Overload Range: 9d/2%
7. When complete setting the original gravity value, press ZERO
key and start to set the gravity value of the place for use.
use Calibration Set: the method of calibration setting

8. The display shows the last origin gravity value. Auto off time: 120s/180s/240s/300s/off
9. Press HOLD key to cycle through the display digits. Key in
the gravity value by pressing numerical keys (0-9). Bluetooth: on/off
10.When complete setting the gravity value, press ZERO key
and return to zero count mode. Buzzer: on/off
11.Power off the indicator and then power on again to start
weighing. Default setup

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CALIBRATION PROCEDURE Place the calibration weight carefully in the
centre of the scale plate, and the display will
Operation Display show a numerical value. Press the ZERO key.
The adjustment process is started.
Turn the scale on using the ON/OFF key. When the adjustment is finished successfully,
the scale is automatically switched over to the
weighing mode again and the calibration weight
Press TEST pin once, the display shows SETUP
value will be displayed.
and UNIT symbol.
Remove the calibration weight.

Press the TARE key until the “ CAL ib” symbol

is displayed.

TEST PIN
Press the HOLD key.

Press the TARE key.

The triangle must be displayed at the top right
side of the display. If not, press the TARE key.
Press the HOLD key repeatedly until the “ CAL
0” symbol is displayed.
Press the TARE key, the display will show the
present numerical value.
Then press the ENTER key.

Press the HOLD key.

Press the TARE key.

Enter the required calibration weight value,
select the item to be changed with the HOLD key
and set its numerical value with the TARE key.

Confirm by pressing the ZERO key.

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