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Cybercrime and

the Deep Web


Forward-Looking Threat Research (FTR) Team

A TrendLabsSM Research Paper


TREND MICRO LEGAL DISCLAIMER
The information provided herein is for general information
and educational purposes only. It is not intended and
Contents
should not be construed to constitute legal advice. The
information contained herein may not be applicable to all
situations and may not reflect the most current situation. 4
Nothing contained herein should be relied on or acted
upon without the benefit of legal advice based on the
particular facts and circumstances presented and nothing What makes each
underground market
herein should be construed otherwise. Trend Micro
reserves the right to modify the contents of this document
at any time without prior notice.
unique?
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related to the accuracy of a translation, please refer to
the original language official version of the document. Any
discrepancies or differences created in the translation are
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8
enforcement purposes.

Although Trend Micro uses reasonable efforts to include


What does each
accurate and up-to-date information herein, Trend Micro
makes no warranties or representations of any kind as
underground market
to its accuracy, currency, or completeness. You agree offer?
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use in an “as is” condition.
The cybercriminal underground economy changes every minute. Constantly evolving
cybercriminal tools and techniques can put anyone at risk in a split second.

Trend Micro researchers have been monitoring the underground economy for years.
We were the first to describe how the different underground markets in Russia, China,
Brazil, Japan, Germany, and North America vary. Each country’s market is as distinct as
its culture. The Russian underground, for instance, can be likened to a well-functioning
assembly line where each player has a role to play. It acts as the German market’s “big
brother” as well in that it greatly influences how the latter works. The Chinese market,
meanwhile, boasts of robust tool and hardware development, acting as a prototype hub
for cybercriminal wannabes. Brazil is more focused on banking Trojans while Japan tends
to be deliberately exclusive to members.

We were also among the first security vendors to dive deep into the underground. Our
researchers have been digging into as many seedy markets as possible, each year adding
a new country/region to our growing list, to gather precious intel. This allows us to know
and monitor what wares cybercriminals sell to their peers, what makes them tick, and how
they behave.

Cybercriminals from every corner of the world take advantage of the anonymity of the
Web, particularly the Deep Web, to hide from the authorities. Infrastructure and skill
differences affect how far into the Deep Web each underground market has gone. Chinese
cybercriminals, for instance, do not rely on the Deep Web as much as their German
and North American counterparts do. This could, however, be due to the fact that the
“great firewall” of China prevents its citizens (even the tech-savviest of its cybercrooks)
from accessing the Deep Web. The fact that Germany and North America more strictly
implement cybercrime laws may have something to do with their greater reliance on the
Deep Web, too.

Crimes aided by wares bought underground can span from simple electronic thievery and
selling contraband like drugs and firearms to shocking real-world crimes like engaging in
child pornography and offering assassination services.

We will continue to aid in seizing cybercriminals across the globe though public-private
partnerships (PPPs) and providing intel that law enforcement agencies can use to further
their anti-cybercrime efforts. As we go along making the world safe for the exchange
of digital information, we will continue to monitor and report the latest in cybercrime
developments so our customers can stay safe from these kinds of threats.
SECTION 1

What makes each underground


market unique?
What makes each underground
market unique?
Our fight against cybercrime has taken us to six markets so far—Russia, Japan, China, Germany, North
America (United States [US] and Canada), and Brazil. And what we found is this—a “global cybercriminal
underground market” does not exist. The cybercriminal underground economy is diverse—each market is
as unique as the country or region that it caters to.

Figure 1: General descriptions of the various underground markets

5 | Cybercrime and the Deep Web


In our deep dives into the different country/regional markets, we found that:

• Much like a well-functioning assembly line, automation has become the name of the game in the
Russian underground1. Stiff competition pushes sellers to step up their game by providing goods
in the shortest amount of time and most efficient manner possible. Marketplaces like fe-ccshop.
su, which sells credit card dumps and Rescator, which offers carding services through Lampeduza,
among others, have taken the place of yesteryear’s forums. As in the past, escrows or “garants”
still played an important part in business dealings. They continue to guarantee buyers’ and sellers’
anonymity. As one of the pioneers in the underground economy, the Russian market also plays big
brother to its budding counterparts, particularly that of Germany.

• As a market that seems to cater more to the taboo rather than the downright illegal, gating is common
in Japan2. Trading places, usually closed (for members only) bulletin board systems (BBSs) and
forums, are exclusive to native Japanese users/speakers. The use of special jargon was also seen
to evade the authorities who strictly implement the country’s cybercrime laws. Like its counterparts,
anonymity comes at a premium in Japan. But unlike most other markets, cybercriminals in Japan
accept more unusual kinds of payment—gift cards and forum points instead of bitcoins or cash paid
via money transfer.

• The Chinese underground3 is a teeming hub of prototypes. It not only sells the usual array of software
and services found in its counterparts, but also hardware. It adapts the fastest to the latest in cybercrime
trends and leads the way in terms of cybercriminal innovation. And true to its adaptive nature, it now
boasts of uncommon offerings like leaked-data search engine privacy protection services that can
only be dubbed “made in China.”

• Unlike its counterparts, the North American underground4 does not rely on limiting access for
sustainability. It does not close its doors to novices. It encourages cybercriminal activity. It is not a
locked vault accessible only to the tech-savviest of hackers but rather a glass tank—open and visible
to both cybercriminals and law enforcement.

While the Canadian underground5 is not as large or well-developed as others, it is viable. Unlike the
US underground, it primarily sells fake/stolen documents and credentials (fake driver’s licenses and
passports, stolen credit card and other banking information, and credit “fullz” or complete dumps of
personal information). It does not exclusively cater to local customers but also sells to cybercriminals
in the US and even the Middle East.

• Germany’s underground market6 has a similar structure to the Deep Web. It offers as many wares as
possible to stay up, probably due to limitations like language barrier and its overall size. It caters to a
niche set of customers. Its offerings, like a new dropping means that does not require actual droppers
and instead relies on fake deliveries by exploiting “Packstation services7,” which are only familiar to
Germans who use its legitimate version offered by DHL. As a still-budding market, it is safe to assume
that German cybercriminals often visit the Russian underground to learn from their big brothers.
Collaboration between German and Russian market players most likely happens, as evidenced by
overlapping profiles, shared resources and parallel sites, and cross-market advertising.

6 | Cybercrime and the Deep Web


• Dubbed the “fastest route to cybercriminal superstardom,” the Brazilian underground8 lets any criminal
aspirant gain overnight notoriety so long as he/she has moxie and is armed with the right tools and
training. Most of Brazil’s cybercrooks are young and bold, with no regard for the law. They show
blatant disregard for the law by the way they use the Surface Web, particularly popular social media
sites like Facebook and other public forums and apps. Using online aliases on these sites, they make
names for themselves, flagrantly showing off the spoils of their own mini operations. Though they
share know-how to peers, they mostly work independently, doing their best to outdo the competition
and ascend the ranks to become the top players in their chosen fields.

Despite the nonexistence of a global underground market, cybercriminals worldwide do collaborate


with one another. They share tools, intel, know-how, and even best practices with peers. One such tool
common across markets is the Deep Web9, which better guarantees anonymity—a must when dealing
with the taboo and the downright illegal.

7 | Cybercrime and the Deep Web


SECTION 2

What does each underground


market offer?
What does each underground
market offer?
Data breach dumps, exploit kits, malware, and fake documents are underground market staples. But not
everyone may know that each market has certain “exclusives.”

Unlike drugs and weapons that are seen in most markets, murder-for-hire or assassination services
can only be seen in North America, which more heavily relies on the Deep Web than its counterparts.
Stolen Packstation accounts, meanwhile, are uniquely German. Any and every kind of hardware (all kinds
of skimming equipment and social engineering toolkits) that cybercriminals can use to carry out their
schemes abound in the Chinese underground. In Brazil, modified Android apps with prepaid credits paid
for with stolen credit cards and similar wares before peddled in the country’s backstreets have now made
their way online.

OFFERING Russia Japan China Germany US Canada Brazil


Agora invitation code/.onion site access •
ATM PIN pad skimmers • •
ATM skimmers • •
Bots • •
Child-porn related goods •
Counterfeit money •
Credit card clones • • •
Credit card number generators •
Crypters • • • • •
Data dumps • • • • • • •
Drugs • • • •
Exploit kits • • • • •
Fake documents • • • • • • •
Fake websites • • •
How-to guides/modules • • •
Malware • • • • • •
Modified Android apps with prepaid
credits paid for with stolen credit cards

9 | Cybercrime and the Deep Web


OFFERING Russia Japan China Germany US Canada Brazil
Modified smart card readers and writers •
Phone number databases • • • •
Pocket payment card skimmers • •
Point-of-sale (PoS) skimmers • •
Serial keys • •
Social engineering toolkits •
Stolen Packstation accounts •
Weapons • •
Web popularity boosters • • • •
Web traffic • • •

Note: The list of products above is not exhaustive. It has been limited to the
products seen in the country markets at the time research was conducted.

Table 1: Products sold in the various underground markets

OFFERING Russia Japan China Germany US Canada Brazil


Antimalware proofing • •
Antispam proofing •
Apple App Store app rank boosting •
Bitcoin tumbling •
Bulletproof hosting • • • •
Coding/Programming • •
Compromised server access • • •
Compromised credit card panel access •
Cracking •
Crypting •
Distributed denial-of-service (DDoS)
• • •
attack
Document copy rework •
Dropping •
Escrow/Garant/Treuhand • •
Fast fluxing •
Hacking •
Internet and CATV access plan bump-up •
Leaked-data search engine privacy

protection/subscription
Mule •
Murder for hire •
Payment card validity checking •
Personally identifiable information (PII)

querying
Proxy • • • •

10 | Cybercrime and the Deep Web


OFFERING Russia Japan China Germany US Canada Brazil
Spamming • •
Spying using Web cameras •
Translation •
Trojan toolkit access subscription •
Tutorial • • • •

Note: The list of services above is not exhaustive. It has been limited to the
services seen in the country markets at the time research was conducted.

Table 2: Services sold in the various underground markets

Country markets not only differ in terms of offerings; their business models vary, too. Cybercriminals in
China and Brazil, for instance, favor instant-messaging apps and social networks for business transactions.
Closely guarded (for members only) BBSs, meanwhile, heavily figured in Japan. And cybercriminals in
Germany and North America, which have more strictly implemented laws, are starting to delve further into
the Deep Web to better hide from the prying eyes of law enforcement.

German and North American cybercriminals, compared with those from other countries, more heavily
rely on the Deep Web. But that does not mean that crooks from Russia, China, Japan, and Brazil do not
take advantage of the anonymity that it offers. The same wares found in the different country markets are
available in Deep Web marketplaces. The only difference—trade is more or less “borderless” in the Deep
Web. Anyone can exchange goods with everyone else, regardless of race, color, or creed.

11 | Cybercrime and the Deep Web


Since we started looking into the cybercriminal underground economy,
we have seen how the markets have changed and even grow in number.
Our reports last year showed what made each market unique and how the
markets adapted to security and law enforcement efforts. As the landscape
changes, aided by the increasing use of the Deep Web along with other
bigger and better tools and tactics, threats will become harder to detect,
attacks harder to mitigate, and their effects harder to remediate.

Online extortion, identity theft, company bankruptcy, digital vandalism,


and even cyberterrorism are bound to happen more. Talking about
cybercrime today should not only shed light on its perpetrators and their
hidden networks; it should also focus on how what they sell and do with
what they bought affects people’s lives.

Continued monitoring and deep-diving into criminal territory will not only
help us create better tools to counter the effects of cyberthreats. These
tools, can in turn, help our customers avoid becoming cybercrime victims.
Arming law enforcement with the intel we gather will also help them catch
more bad guys no matter how far they go into the Deep Web, bringing us
closer and closer to our mission—making the world safe for the exchange
of digital information.
References
1. Max Goncharov. (28 July 2015). Trend Micro Security News. “The Russian Underground Today: Automated
Infrastructure, Sophisticated Tools.” Last accessed on 1 February 2016, http://www.trendmicro.com/vinfo/
us/security/news/cybercrime-and-digital-threats/russian-underground-automized-infrastructure-services-
sophisticated-tools.

2. Akira Urano. (13 October 2015). Trend Micro Security News. “The Japanese Underground: Japan’s Unique
Cybercriminal Economy.” Last accessed on 1 February 2016, http://www.trendmicro.com/vinfo/us/security/
news/cybercrime-and-digital-threats/the-japanese-underground.

3. Lion Gu. (23 November 2015). Trend Micro Security News. “Prototype Nation: The Chinese Cybercriminal
Underground in 2015.” Last accessed on 1 February 2016, http://www.trendmicro.com/vinfo/us/security/news/
cybercrime-and-digital-threats/prototype-nation-the-chinese-cybercriminal-underground-in-2015.

4. Kyle Wilhoit and Stephen Hilt. (7 December 2015). Trend Micro Security News. “North American Underground:
The Glass Tank.” Last accessed on 1 February 2016, http://www.trendmicro.com/vinfo/us/security/news/
cybercrime-and-digital-threats/north-american-underground-the-glass-tank.

5. Natasha Hellberg. (5 January 2016). Trend Micro Security Intelligence Blog. “What About Canada, Eh?—The
Canadian Threat Landscape.” Last accessed on 1 February 2016, http://blog.trendmicro.com/trendlabs-
security-intelligence/what-about-canada-eh-the-canadian-threat-landscape/.

6. Max Goncharov. (8 December 2015). Trend Micro Security News. “U-Markt: The German Cybercriminal
Underground.” Last accessed on 1 February 2016, http://www.trendmicro.com/vinfo/us/security/news/
cybercrime-and-digital-threats/u-markt-the-german-cybercriminal-underground.

7. DHL. (2016). DHL. “DHL recipient service—Packstation.” Last accessed on 3 February 2016, http://www.dhl.
de/en/paket/pakete-empfangen/packstation.html.

8. FTR Team. (12 January 2016). Trend Micro Security News. “Ascending the Ranks: The Brazilian Cybercriminal
Underground in 2015.” Last accessed on 1 February 2016, http://www.trendmicro.com/vinfo/us/security/news/
cybercrime-and-digital-threats/brazilian-cybercriminal-underground-2015.

9. Dr. Vincenzo Ciancaglini, Dr. Marco Balduzzi, Robert McArdle, and Martin Rösler. (22 June 2015). Trend Micro
Security News. “Going Deeper: Exploring the Deep Web.” Last accessed on 1 February 2016, http://www.
trendmicro.com.ph/vinfo/ph/security/news/cybercrime-and-digital-threats/exploring-the-deep-web.

13 | Cybercrime and the Deep Web


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