SENIOR HIGH

SCHOOL

HOUSEKEEPING NCII

CORE COMPETENCY NO. 2

PREPARE ROOMS FOR GUESTS

1
 CORE COMPETENCY NO. 2
PREPARE ROOMS FOR GUESTS
The unit deals with the skills and knowledge required from housekeeping attendants to clean and prepare
rooms for incoming guests in a commercial accommodation establishment

Learning
Outcome
1 Set up equipment and trolleys

For the learner:

This learning activity sheets was designed to provide you with exciting and
meaningful activities in which the learner is actively involved in learning
process and work individually. Dedicate yourself, mastered one’s skills and
concepts to motivate higher grades or avoiding to failed the subject.

This learning activity sheets has the following parts and corresponding
icons:

What I Need This will give you an idea of the skills or

to Know competencies and learning objectives
you are expected to learn in learning
activity sheets.
This part includes an activity that aims
What I to check what you already know about
Know the lesson to take. If you get all the
answers correct (100%), you may decide
to skip this module.

What’s In This is a brief drill or review to help you

link the current lesson with the previous
one.

2
 This comprises activities for independent
What’s practice to solidify your understanding
More and skills of the topic. You may check
the answers to the exercises using the
Answer Key at the end of learning
activity sheets.
What I Have
Learned
This includes questions or blank
sentence/paragraph to be filled in to
process what you learned from the
lesson.

This is a task which aims to evaluate

Assessment your level of mastery in achieving the
learning competency.

Additional In this portion, another activity will be

Activities given to you to enrich your knowledge or
skill of the lesson learned. This also
tends retention of learned concepts.
What I Have
Gain
This is a reflection to the real-world
situation and insight gain in this field of
specialization.

This section provides a brief discussion

Was Is It of the lesson. This aim will help you to
discover
And understand the new concepts and
skills.

This contains answers to all activities in

Answer Key the learning activity sheets
4
 Republic of the Philippines
Department of Education
Caraga Administrative Region
Division of Butuan City
Aupagan National High School
Senior High School Department
Brgy. Aupagan, Butuan City

Name: _______________________________Year Level: ___________________________

Track: _______________________________Strand/Specialization: _______________
Teacher: _____________________________Date: _________________________________

What I Need to Know

Background Information for Learners
This lesson contains information on what the learners must know what
cleaning tools, materials, and equipment to prepare for all the cleaning tasks
assigned to him or her. There are certain tasks that can be done manually but
there are tasks that are better performed using available equipment to save
time. Equipment that are operated by motors or electricity are called mechanical
equipment. While equipment that maybe operated with hands are manual
equipment.

In this learning activity sheets, you will learn the following:

1. Identify and explain the different types and uses of cleaning tools, materials and
equipment for room servicing
2. Correctly select and demonstrate proper use of tools, materials and equipment
according to task requirement
3. Properly set trolley/caddy with cleaning materials according to needs and with the
institutional standards
4. Observe safety measures and procedures in handling cleaning tools, equipment, and
other supplies

5
 LEARNING OUTCOME NO. 1
ACTIVITY # 1

What I Know

Let us determine how much you already know about the different materials, tools and
equipment for room servicing. Take this test.

Pretest

Multiple Choice
Directions: Choose the letter of the correct answer. Encircle the best answer.

1. A device that uses an air pump to create a partial vacuum to suck up dust and dirt
a. Broom b. Sprayer c. Mop d. Vacuum Cleaner

2. A cleaning implement for seeing made of bundle of straws or twigs attached to a long handle
a. Broom b. Bucket c. dustpan d. towel

3. A garbage bag goes inside a garbage

a. Bin b. Pail c. Box d. Trash

4. Used for polishing the floors

a. Wet Mop b. Polishing Mop c. Washing Mop d. Dusting Mop

5. Made of bristles, wire or other filaments that are used to remove dust and
dirt from surfaces.
a. Mop b. Broom c. Dustpan d. Brush

6. Liquid used for cleaning most if the tools and equipment. UNIVERSAL SOLVENT
a. Soap b.water c.Alcohol d.Chlorine

7. It is a cart that can carry all the other tools, equipments and cleaning supplies of a housekeeper.
a. Grocery Cart b. Trolley c. Luggage Cart d. Box
 8. It is a tool made of fibers that are attached to a sturdy stick and is used for removing large
particles of soil from floors and surfaces.
a. Mop b. Brush c. Broom d. Pail

9. These are garments used to clean varied areas or surfaces.

a. Cloth b. Sponge c. Paper d. Brush

10. It refers to a container made of plastic or aluminum, cylindrical in shape with open top or
lid and can hold water and cleaning agents.
a. Glass b. Mug c. Pail d. Box

ACTIVITY # 2

What’s In
Let us find out your prior knowledge on the
Drill proper use and selection of tools and materials, equipment according to task
requirement.

Directions: Match the pictures in Column A to the pictures in Column B

Column A Column B

1.

2.

3.
4.

Label the correct parts of the trolley. Select your answers from the Word Box below.
5.

ACTIVITY #3

What’s More

Let
Directions: us determine how much you mastered the skill of Setting up the
trolley with cleaning materials and guestroom supplies according to needs and with
the institutional standards

Cleaning Supplies Clean Towels, Bedsheets, Pillowcases and Robes

Bath Products Soiled Laundry Bag

Coffee and Hot Cups Activity # 4Bag

Trash
Self-Check 2.1.1

A. Directions: Indicate the name of of the

following manual and mechanical tools and
equipment in cleaning the guestroom and briefly
explain each function.

Materials, Equipment Name and Function

and Tools
Manual Cleaning Tools
1.

2.
3.

4.

5.
6.

7.

8.

9.
10.
Mechanical Cleaning Equipment

11.

12.
Cleaning Supplies

13.

14.

15.
 ACTIVITY #5

What I Have Learned

Let us determine how much you already know about Safety measures and
procedures in handling cleaning tools, equipment, and other supplies

Self-Check 2.1.2
Directions: Answer the table below by writing at least three (3) safety
measures to be observe and the proper handling of equipment in the
following guestroom cleaning activities:

SAFETY MEASURES
Vacuuming the Floor Cleaning the Bathroom Wiping the Surfaces

ACTIVITY #6
Assessment

How Much Have You Learned?

Post-test

Multiple Choice
Directions: Choose the letter of the correct answer. Encircle the best answer.

1. He or she must be efficient in ensuring that every room will be as clean as possible.
a.Bellboy b.FronOfficer c.Room Attendant d.Manager
2. Why is knowledge on the proper procedure of cleaning, effective techniques and use
of every cleaning tool and material essential to a housekeeper?
a. To give him more time to rest
b. To let him do the task effective, efficiently and safely
c. To play with the machines and equipments
d. To impress his manager

3. These are equipments that are operated by motors or electricity.

a.Traditional b.Non-traditional c.Mechanical d.Manual

4. Equipments that maybe operated with hands.

a.Traditional b.Non-traditional c.Mechanical d.Manual

5. It has varied shelves for storing clean linen, toiletries, towels, blankets, garbage bag,
soiled linens and holds other cleaning supplies.
a. Trolley b.Mop c. Brush d.Broom

6. A device that causes suction in order to remove debris from floors, upholstery, draperies
and other surfaces.
a. Floor Polisher b. Trolley c. Vacuum Cleaner d. Broom

7. It includes the different types of bed linen that come in varied sizes such as
pillowcases, blankets, among others.
a. Beddings b.Toiletries c. Wiping Clothes d. Bathrobe

8. The following are protective measures to be observe during cleaning the guestroom,
except for one:
a.Use gloves to protect hands from harmful cleaning agents
b.Wear the personal protective equipment such as mask, eyeglass and safety shoes
c. When picking up a load, make sure to bend one knee and reach out for the load
d. Carry a big and heavy load alone.

9. It is essential that a Housekeeping Staff is prepared in making sure that guest rooms
are cleaned efficiently and on time.
a. True b. Maybe c. Sometimes d. False

Refer to the Answer Key. What is your score?

Activity #7
Additional Activities
 Directions: Make a portfolio in techniques in measuring and weighing

ingredients used in baking.

SCORING RUBRICS FOR PORTFOLIO

CRITERIA DESCRIPTION
5 4 3 2 1 Total
1. Contents of Has 100% Has 95% Has 90% Has less Has less
the Portfolio of the of the of the than 85% than 80%
needed needed needed of the of the
content content content needed needed
content content
2. Objectives of Objective Objective Objective Some Most
the Portfolio are SMART are SMART are SMART objective objective
and cover but cover but cover are not are not
the whole only the only the SMART SMART
course minimum less than and do and do
of 80% of 80% not cover not cover
of the of the the whole only a
course course course minimum
of the
course
3. Quality of Entries are Entries are Entries are Some Few
Entries the best the better of entries are entries are
quality, quality, acceptable of of
well many are quality, acceptable acceptable
selected well some are quality, quality,
and very selected well limited not well
substantial and very selected selection selected
substantial and and and very
substantial substantial minimal
substance
4. Presentation Creative, Creative, Creative, Minimal No
of Entries neat and neat and neat with creativity, creativity,
has very has strong minimal neat with In
strong impact/ minimal disarray,
impact/ appeal impact/ impact/ no
appeal appeal appeal Impact/
appeal
5. Promptness Submitted Submitted Submitted Submitted Submitted
in the ahead of on the 10 days 11- 30 31 or
submission schedule schedule after the days after more days
schedule schedule after
schedule
Total Score

Comments
Instruction:

1. Use the template of the cover page and fill in the subject teacher’s name,
student name, parent – signature over printed name and the month and
year of submission of portfolio.
2. Make use the sample background template in activity sheets in setting-up
equipment and trolleys
3. Let your own creativeness and style explore in making your own portfolio

Republic of the Philippines

DEPARTMENT OF EDUCATION
Caraga Administrative Region
Division of Butuan City
AUPAGAN NATIONAL HIGH SCHOOL
SENIOR HIGH SCHOOL
Aupagan, Butuan City
  

 A Portfolio Report Submitted to the Faculty of

A. Reflection
Senior High School Department

of Aupagan Integrated Senior High School

Aupagan, Butuan City

In Partial Fulfillment of Requirements for the

General Academic Strand

Subject in Housekeeping NCII

Submitted to: __________________________

Subject Teacher

Submitted by: _________________________

Student

____________________________________

Parents - Signature
Name: _______________________________Year over
Level: Printed Name
___________________________
Track: _______________________________Strand/Specialization: _______________
Teacher: _____________________________Date:  _________________________________

 
Picture Gallery in Handling the Different Tools, Equipment and
Materials in Preparing the Guestroom
 PICTURE #1

Short Description of
what you are doing in
the Picture

ACTIVITY # 8
What I Have Gain
 Reflection

1. What is your score in first attempt in answering all the question given in the
learning activity sheets? How will you improve your score in answering the
question in learning activity sheets?

2. Give a brief feedback about this module and summarize what you have learn in
this module.

3. After studying the module, how would you apply the skills you have learned to
your own life?

Reference for Learners

What is it
 Read the Information Sheet very well then find out how much you can
remember. Then do the Self-Check to know how much you have learned.

Information Sheet

Definition of Terms

Bin - a large container used for storing things

Cleaning agent – substances (usually liquids, powders, sprays, or granules) used to

remove dirt, including dust, stains, bad smells, and clutter on surfaces.

soiled – dirty; stained.

Toiletries – articles used in washing and taking care of one's body, such as soap,
shampoo, and toothpaste.

Hamper – a large basket with a lid used for laundry.

Discussion:
SETTING THE TROLLEY
At the moment a housekeeper attendant arrives at the hotel,
there are preliminary duties that he or she needs to undertake
before doing the actual task. Collecting the hand caddy, cleaning
chemicals, and trolley is one of the first things to do.

Each housekeeping attendant must have his or her own trolley

during the course of duty. A trolley is an essential vehicle that
allows housekeepers to mobilized guestroom and amenities.
When trolleys are not in use, they are placed in the linen rooms.
Here are the procedure on how to properly load a trolley:
1. Before putting stuffs in the trolley, it is a good practice to
check the condition of the trolley whether the wheels are
easy to drive, the handles are secured, and the
compartments are firm. Also check if the trolley is clean.
 2. Check the lists of guestrooms to be cleaned and list of
supplies needed for every room.

3. Load the trolley from the bottom to the top.

4. Put bed linen replacements such as mattress pads,

sheets and pillowcases on the bottom self.

5. Place bathroom linens such as mats, towels and face

clothes on the middle part of the trolley.

6. Put room supplies and amenities on the top shelf.

7. Stock hand caddy with cleaning supplies and position on

the top shelf as well.

8. Place other cleaning equipment such as broom and

vacuum cleaner on the side of the trolley.

9. Laundry bag for dirty linens and garbage bag must be

placed on the sides of the trolley.

Setting a Hand Caddy

The cleaning supplies are kept in a separate hand caddy. The

following are the steps to follow when handling the caddy:
1. Pick-up the supply caddy and ensure that the caddy has the
proper number of rags and cleaning supplies.
Cleaning chemicals and supplies stocked in the hand caddy
may include the following:

 All-purpose Cleaner
 Spray windows and glass cleaner
 Brushes
 Dusting Solution
 Cloths and sponges
 Rubber gloves

2. Make sure the spray bottles are full, working properly and
labelled clearly.
3. Rags, clothes and sponges must be freshly cleaned.
4. Check if the vacuum cleaner is in working condition and is
free of dust, dirt and exposed wires. Vacuum bag must not
be full too.
5. Ensure that the other cleaning equipment is in good
working condition.
6. Report and replace any other broken equipment.

Activity #7
Self Check 2.1.3
Directions: Fill-out the table below by identifying where each
supply must be placed.

Pillowcase Bathroom Mat

Rubber Gloves All-purpose Cleaner
Sponge Brush
Drinking Glass Tissue paper
Mattress Pad Ashtray

Trolley Hand Caddy

***************************End of
Module***************************
 Answer Key

Let us check if you got perfect score.

Activity #1
What I Know
Pretest
1. D
2. A
3. A
4. B
5. D
6. B
7. B
8. C
9. A
10. C

Activity #2
What’s In

Column A Column B

1.

2.

3.
4.

5.

Activity #3 What’s More

Activity #4

Self Check 2.1.1

1.Trolley

2. Brush

3. Mops

4. Broom

5. Cloth

6. Pail

7. Sprayer

8. Garbage Receptacle

9. Caddy

10. Warning Sign

11. Vacuum

12. Floor Polisher

13. Beddings

14. Toiletries

15. Stationeries

Activity #7
Self Check 2.1.3
Trolley Hand Caddy
Pillowcase Rubber Gloves
Drinking Glass Sponge
Mattress Pad All-Purpose Cleaner
Bathroom Mat
Tissue Paper
Ash Tray

******************************Thank You*********************************