Six Sigma Quiz (30-9-2020) - 1

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Who is considered to be the father of Six Sigma?

(A) Bill Smith


(B) Walter Shewhart
(C) Jack Welch
(D) None of the above

2-The concept of Six Sigma was developed by the following company.


(A) General Electric
(B) Motorola
(C) Honeywell
(D) DuPont

3-Six Sigma strategies seek to improve the quality of the output of a process by
(A) identifying the causes of defects
(B) removing the causes of defects
(C) minimizing variability in manufacturing
(D) all of the above

4-Processes that operate with “six sigma quality” over the short term are assumed to
produce long-term defect levels below ___ defects per million opportunities (DPMO)
(A) 2.4
(B) 3.4
(C) 4.4
(D) 5.4

5-The aim of Six Sigma initiative is to


(A) reduce cost
(B) improve quality
(C) both (A) and (B)
(D) none of the above

6-Combination of Six Sigma and Lean manufacturing is known as


(A) Advanced Six Sigma
(B) Lean Six Sigma
(C) Operational Six Sigma
(D) None of the above

7-The first standard published by the International Standard Organization (ISO)


defining a Six Sigma process.
(A) ISO 13053:2009
(B) ISO 13053:2010
(C) ISO 13053:2011
(D) ISO 13053:2012
8-Six Sigma project follows the following project methodology(ies)
(A) DMAIC
(B) DMADV
(C) Both (A) and (B)
(D) None of the above

9-“DMAIC” is used for projects aimed at


(A) improving an existing business process
(B) creating new product or process designs
(C) Both (A) and (B)
(D) None of the above

10-“DMAIC” is used for projects aimed at


(A) improving an existing business process
(B) creating new product or process designs
(C) Both (A) and (B)
(D) None of the above

11-In “DMAIC”, M stands for


(A) Method
(B) Measure
(C) Machine
(D) Manpower

12-Poka Yoke means


(A) mistake proofing
(B) standardization
(C) process control
(D) none of the above

13-The percentage yield in Six Sigma is


(A) 93.3
(B) 99.38
(C) 99.977
(D) 99.99966

14-Six Sigma is applicable to


(A) Finance
(B) Supply chain
(C) Healthcare
(D) All of the above

15. A main role of the project Champion is to:


A.Be a cheerleader for the team
B.Remove roadblocks
C.Perform statistical analysis
D.Develop the control plan

16. Six Sigma projects should be selected from:


A Projects where the root cause is known
B Projects that are management “pet projects”
C.VOC and VOB
D.Projects where there is a lack of data

17. The main purpose of the Define Phase is to:


A.Select a project
B.Get agreement on the project’s purpose, goals and opportunity
C. Select a team
D.Decide on which data to collect

18. What is the relationship between the Critical Customer


Requirement (CCR) and Voice of the Customer (VOC)?
A.The CCR and VOC are the same thing
B.The VOC is translated into the CCR via the key customer issue
C.The VOC comes from the customer and the CCR comes from
marketing
D.Both the VOC and CCR come from the sponsor

19.The main purpose of the Measure Phase of DMAIC is to:


A.Determine the customer requirements
B.Find root causes
C.Develop solutions
D.Set baseline data to understand how the process is currently
performing.

20.Which elements are required to calculate Sigma?


A.Number of defectives and range
B.Process performance and customer requirements
C.Cycle time and quality
D.Number of employees, number of customers

21.Which of the following statements is NOT true about


charting variation?
A.A mean and standard deviation will completely define a normal curve
B.A histogram helps understand process performance
C.A histogram is sufficient to chart variation
D.Run charts display process performance over time

22.Operational Definitions provide:


A.A definition of the type of data to be collected
B.A statistically valid sample size
C.A clear, precise description of the factor being measured
D.All of the above

24.Simple graphical displays are used in the Measure phase to:


A.Show baseline information
B.Determine stability
C.Represent central tendency
D.All of the above

25.Process capability indices, Cp and Cpk, are:


A.Productivity measures
B.Financial measures
C.Quality measures
D.Time measures

26.The main purpose of the analyze phase is to:


A.Identify possible solutions
B.Create a pilot plan
C.Identify and validate root causes
D.All of the above

27.Validation of root cause is made only when which


standard(s) is met:
A.There is a statistically significant relationship between the suspected
root cause and the effect.
B.The data is normal
C.Knowledge of the process corroborates this causal relationship.
D. Both A and C above

28.The main purpose of the Improve Phase is to:


A.Develop a SIPOC map
B.Put plans in place to maintain the gains made
C.Identify the critical measures of the process
D.Identify the creative solutions that solve the validated root causes

29.A deliverable of the Improve phase is to:


A.Determine project goals
B.Identify and validate root causes
C.Develop a plan for controlling the implemented solutions
D.None of the above

30.The major purpose of the Control Phase in DMAIC is to:


A.Identify root causes
B.Determine long term solutions
C.Maintain the gains made with implemented solutions
D.Calculate Cp and Cpk

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