Fajar-Managing Project Stakeholder PDF

Managing Stakeholders for
Project Success
“I believe that projects are done through people”
Dr. (cand) Fajar Sasongko, S.T., M.M., M.Kom., Project+

President Director – PT Truba Jaga Cita
September 2, 2020
Agenda
 Project Stakeholder
Management
 Stakeholder Management
Overview
 Stakeholder Management
Processes
2
Project Stakeholder Management
Project Management Triangle
Project management can only be successful if the desired objective can be achieved in all
three target dimensions or triple constraint (On Time, On Budget, and On Target)
Costs
Time
Quality
The purpose of project stakeholder management is to identify all people or organizations

affected by a project, to analyze stakeholder expectations, and to effectively engage
stakeholders
4
Stakeholder Management Overview
Trends and Emerging Practices
1 2 3 4 5
1. Identifying all stakeholders

2. Ensuring that all team members are involved in stakeholder engagement
activities
3. Receiving the stakeholder community regularly
4. Consulting with stakeholders
5. Capturing the value of effective stakeholder engagement
6
Stakeholder Management Process
Stakeholder Management Process
Initiating process group Planning process group Executing process group Monitor & control process
8
How to Identify Stakeholders ? (1/3)
The process of identifying the people, groups, or organizations that could impact
or be impacted by a decision, activity, or outcome of the project
INPUTS:
• Project Charter
• Business Documents
• Project Management Plan
• Project Document
• Agreements
• Enterprise Environmental Factor
• Organizational Process Assets
Business Document Project Management Plan Agreement

Risk Register
Change Log Form

TIPS: Managing Stakeholders’ “Expectations”
Name Position Internal/ Project Role Contact Information
Reminders :
External
Nurdin VP of Operations Internal Project sponsor [email protected]
1. NOT everyone is a stakeholder Ali CFO Internal Senior manager,

approves funds
[email protected]
2. They are WHO Project Manager “Answer to”

Agus CIO Internal Senior manager, [email protected]
PM’s boss
Wahyu IT analyst Internal Team member [email protected]
3. They typically have multiple projects with a Intan Director, Accounting Internal Senior manager [email protected]
“million” meetings, tasks or reports so they

Sanjaya Director, Refineries Internal Senior manager [email protected]
of largest refinery
Deborah Consultant External Project manager [email protected]
rely on YOU  keep things documented, Tataboga Suppliers External Supply software [email protected]
Sample stakeholder register

managed, and delivered
4. They can get things confused. Too much going
on
5. They can make statements that are
inaccurate / out of date
Prevention :
Document Know Inform Setup Provide Touch Base + Dispel

Stakeholders Stakeholders Your Team Process Status Ask Question Myths
12
How to Engage Stakeholders ? (1/2)
The process of developing appropriate management strategies to effectively

engage stakeholders throughout the project life cycle, based on the analysis of
their needs, interests and potential impact on project success.
INPUTS:
• Project Charter
• Project Documents
• Agreements
• Organizational Process Asset
How to Engage Stakeholders ? (2/2)
OUTPUTS:
• Stakeholder engagement plan
TIPS: Using Software to Assist in Project Stakeholder
Management (1/2)
1. Productivity software like word processors, spreadsheets, and presentation

software can aid in creating various documents related to stakeholder
management
2. Communications software like e-mail, blogs, websites, texts, and tweets can
aid in stakeholder communications
3. Collaboration tools like Google docs, wikis, and virtual meeting software can
also promote stakeholder engagement in projects
4. Social media can also help engage stakeholders
5. LinkedIn has thousands of groups for project management professionals
• Some project management software includes functionality like
Facebook’s to encourage relationship building on projects, like giving
high fives for a job well done
TIPS: Using Software to Assist in Project Stakeholder
Management (2/2)
Linkedin for PMI

Instagram account
How to Manage Stakeholders Engagement ?
Process of communicating and working with stakeholders to meet their

needs/expectations, address issues as they occur, and foster appropriate
stakeholder engagement in project activities throughout the project life cycle.
INPUTS
• Project document
• Enterprise Environmental
Factor
TIPS: Getting Project Stakeholders on Your Side
People Team
Risks
Challenges
Approval Skills
Project
Money
Support Poorly Commu-
Goals nication
Project
Dead- Budget
Stakeholders Resources
line Cuts
Your Side Their Side

YES NO
Credibility
WHAT Trust
Results
HOW Build and Nurture Relationship
PROCESS Like You Know You Trust You Invest You
18
How to Monitor Stakeholders Engagement ? (1/2)
The process of monitoring overall project stakeholder relationships and adjusting

strategies and plans for engaging stakeholders.
INPUTS
• Work performance data
How to Monitor Stakeholders Engagement ? (2/2)
Thank you for your attention
21

Fajar-Managing Project Stakeholder PDF

Uploaded by

Copyright:

Available Formats

Fajar-Managing Project Stakeholder PDF

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Fajar-Managing Project Stakeholder PDF

Uploaded by

Copyright:

Available Formats

Managing Stakeholders for

“I believe that projects are done through people”

Dr. (cand) Fajar Sasongko, S.T., M.M., M.Kom., Project+

The purpose of project stakeholder management is to identify all people or organizations

1. Identifying all stakeholders

Business Document Project Management Plan Agreement

Change Log Form

Nurdin VP of Operations Internal Project sponsor [email protected]

1. NOT everyone is a stakeholder Ali CFO Internal Senior manager,

2. They are WHO Project Manager “Answer to”

Wahyu IT analyst Internal Team member [email protected]

“million” meetings, tasks or reports so they

Deborah Consultant External Project manager [email protected]

Sample stakeholder register

Document Know Inform Setup Provide Touch Base + Dispel

The process of developing appropriate management strategies to effectively

1. Productivity software like word processors, spreadsheets, and presentation

Linkedin for PMI

Process of communicating and working with stakeholders to meet their

Your Side Their Side

HOW Build and Nurture Relationship

PROCESS Like You Know You Trust You Invest You

The process of monitoring overall project stakeholder relationships and adjusting

You might also like