Ethical and Legal Considerations When Counselling Children and Families
Ethical and Legal Considerations When Counselling Children and Families
doi: 10.1002/anzf.1126
There are numerous unique legal and ethical concerns that clinicians should consider when counselling children,
adolescents, and their families. These, however, are not generally emphasised in most ethics courses in graduate
training programs. While ethical codes vary among professional organisations (e.g., marriage and family therapy,
counselling, social work, psychology), this article addresses many subjects that are common across disciplines, such
as (1) informed consent, (2) types of confidentiality, exceptions, and reporting issues, (3) sharing information
revealed to the practitioner to parents, and (4) subpoenas. Other important topics are the importance of counsel-
lor competencies, multicultural considerations, and special topics including the use of touch and the role of the
professional in divorce situations. Additionally, the role of computing and social media can enhance relationships
for children, or be sources of stress or trauma. Lastly, laws, which typically supersede ethical codes often vary from
state to state and nation to nation, and it is imperative that clinicians are cognisant of those in their jurisdiction.
Keywords: ethics, children, families, confidentiality, reporting issues, subpoenas, informed consent, touch, multicul-
tural
Key Points
1 When working with children, issues of privacy, confidentiality, and legal privilege can be challenging due to
competing interests of parents and children, as well as other stakeholders.
2 When records are subpoenaed, counsellors must be cognisant of legal and ethical threats to confidentiality,
and respond appropriately in ways that are in the best interests of young clients.
3 There are numerous considerations which counsellors should consider before sharing information with par-
ents, which could impact the course of therapy.
4 Family counsellors need to understand laws and ethical codes in getting informed consent to treat minors.
5 Special ethical issues in treating families with children include how to work with children of divorce, level of
competency, multicultural considerations, and the use of touch.
Address for correspondence: Lorna L. Hecker, Professor, Marriage, and Family Therapy Program,
Purdue University Calumet, Hammond, Indiana 46323, USA. [email protected]
*This article was originally published as a book chapter (Sori & Hecker, 2006) with the publishers
giving permission to use it.
tiality, informed consent, children and divorce, the use of touch, counsellor compe-
tency, and multicultural issues.
Confidentiality. The foundation on which counselling is built lies in the ethical obliga-
tion to keep information learned in counselling private from others. All codes of ethics
in the mental health professions address confidentiality. Clinicians should not share
any information with others without authorisation in the form of a written release
signed by the client(s). What to include in releases is typically dictated by state mental
health statutes. In addition, there are limitations to confidentiality dictated by state
law, professional ethical codes, common law, and case law (Bartlett, 1996). However,
laws are open to interpretation, so one must use careful judgment in making ethical
decisions, especially about breaching confidentiality (Thompson & Rudolph, 1996).
Access to an attorney familiar with mental health law is a wise investment.
Privilege. Privilege is the legal right owned by the client and protecting them from
having their private therapy information divulged in judicial proceedings. Privilege is
established by state statutes. Not all clients hold privilege; it depends upon the type
of mental health discipline that is covered in state law. Some states allow privilege to
adolescents at the age of 16 for specific issues (Reid, 1999). The legal right to privi-
leged communication can only be waived by the client, although in the process of
legal discovery (e.g., in child custody cases), attorneys often subpoena counsellors or
their records. Unless the client (or potentially the client’s parent or legal guardian)
has waived privilege, the counsellor is obligated to appeal to the court to uphold state
statute and keep the counselling information confidential.
There are legally prescribed conditions for which the counsellor is not subject to
prosecution for withholding information needed by the court in litigation (Bartlett,
1996). State laws typically allow exceptions to privilege which may include client con-
sent; treatment emergencies; duty to warn; duty to protect (see below); if the counsel-
lor is sued for malpractice; mandatory report statutes (child abuse, elder abuse,
disabled adult abuse); if a counsellor seeks a restraining order against a former client;
or when a client’s mental health status is in the legal forum (e.g., child custody cases,
civil commitment hearings, competency to stand trial, or civil cases in which the
plaintiff claims injury and a judge compels testimony).
selling (Corey, Corey, & Callanan, 2002; Lawrence & Kurpius, 2000), though the
degree of this right varies from state to state. Ethically, however, many believe minors
should be guaranteed the same confidentiality as is promised to adults (Hendrix,
1991). The setting in which counselling occurs may also influence issues of confiden-
tiality (Taylor & Adelman, 1989). For example, school counsellors may not have to
disclose the content of individual sessions with minor children to parents, according
to the Federal Education Rights and Privacy Act of 1994 (Corey et al., 2002). In
states that allow mature minors to access treatment, counsellors still have an obliga-
tion to notify parents or guardians when it is in the best interests of the minor
(Roberts & Dyer, 2004). In some situations, even though minors are legally able to
access therapy for mental health treatment, they may not possess the right to authorise
the release of information to third parties. In states where parents also have access to
case records, in many situations providers can limit what is divulged to the parent if
the information would be harmful to the child if disclosed (Roberts & Dyer, 2004).
Harm to self. Any child or adolescent who may be at risk for depression should be
interviewed to ascertain if they have any suicidal thoughts, have a plan to harm them-
selves, and have the means to carry out such a plan. The counsellor has a duty to
inform parents of the child’s suicidal thoughts or intent, and to work with them to
take appropriate action. This may include having the child assessed at a hospital, hav-
ing family members maintain a 24-hour suicide watch to ensure the safety of the
child, or a referral to a psychiatrist for an evaluation for the possible use of medica-
tion. Care should be taken to document steps taken to protect the child, and clini-
cians are advised to consult with other professionals to be sure appropriate treatment
is undertaken.
most do not. (2) A ‘special’ relationship exists. Generally a person does not have a duty
to control the conduct of another, but counsellors have a special obligation due to
the nature of their profession. (3) There is a foreseeable victim. (Some states have
broadened this condition to include unknown victims.)
Counsellors must take reasonable steps to satisfy the duty to warn, which always
includes warning the intended victim. Counsellors may also notify local law enforce-
ment agencies, contact relatives or friends who can apprise the potential victim of
danger at hand, or initiate voluntary or involuntary commitment. The failure to warn
an individual of a potential threat against his or her life may result in an ethical viola-
tion (Thompson & Rudolph, 1996) and is legally actionable.
A more unique aspect of duty to warn arises with issues related to human immun-
odeficiency virus (HIV) (McCarthy & Sorenson, 1993). While the ethical codes of
mental health professionals deal with duty to warn, HIV leads to a grey area in
breaching confidentiality. Only the ethics code of the American Counseling Associa-
tion (1995) directly addresses breaching confidentiality in regard to communicable,
contagious, and fatal diseases. Even so, with the advanced pharmacology available
today, one could argue HIV is no longer a fatal disease. Counsellors must analyse the
ethical and legal aspects of duty to warn when seeing a seropositive client. While
some believe that a HIV positive client who is having sex or IV drug use with an
unsuspecting other meets the criteria for duty to warn, this is a complex issue, both
legally and ethically. Schlossberger and Hecker (1996) argue that counsellors do not
have the same fiduciary duties as physicians, therefore reporting mandates for physi-
cians are not applicable to counsellors. Some states, however, do have laws regarding
HIV transmission as a crime. So unless a state has a specific law mandating reporting
of HIV, or if there is a state law making HIV transmission a crime, the counsellor is
left to decide whether or not to breach confidentiality solely on ethical grounds.
Abuse. State laws require professionals to report any child abuse or neglect, and in
most states failure to do so can result in criminal penalties (Kalichman, 1993; Lawr-
ence & Kurpius, 2000; Thompson & Rudolph, 1996). Clinicians are mandated by
law to immediately report child abuse or neglect; some state laws even require report-
ing of ‘suspected’ abuse or neglect. While there has been a significant increase in the
number of cases of suspected child sexual or physical abuse, Kalichman reports that
there are also a substantial number of professionals who fail to report. This con-
tributes to child maltreatment being underestimated, according to Alvarez, Kenny,
Donohue, and Carpin (2004).
Many clinicians may hesitate to report abuse because it can permanently damage
the therapeutic alliance, both between counsellor and child, as well as between coun-
sellor and parents. However, failing to report when a child is neglected or abused
denies the child the right to be protected and to receive intervention services that may
be crucially needed (Alvarez et al., 2004). These ethical decisions often place the
counsellor in the difficult position of choosing to obey the letter of the law against
the potential additional harm that may befall a child who may or may not have been
abused.
Another problematic issue for counsellors is the emotional abuse of a child.
Although this type of abuse can severely damage a child, there are few legal resources
to address it. While it can be reported, overwhelmed child protective agencies are
unlikely to act on the report; some will even refuse to take such a report.
between regulations and one’s code of ethics, it is wise to get these permissions in the
informed consent or in a special client–counsellor contract. Generally, information is
shared with parents when it is in the best interests of the child (Roberts & Dyer,
2004). However, if state law is silent on the issue, determining the best interests of
the child is left up to the discretion of the counsellor in consultation with the parents
and child.
There are various options for managing confidentiality with minors. Hendrix
(1991) describes four possible positions counsellors can take regarding this issue of
sharing information with parents; we have added two additional positions to Hen-
drix’s conceptualisation of confidentiality options. The first confidentiality alternative
is to promise minors complete confidentiality (with the exception of what a profes-
sional is mandated by law to report, such as abuse, suicidality, or homicidality). The
second is limited confidentiality which, according to Lawrence and Kurpius (2000),
‘requires the minor to waive, in advance, the right to know what will be revealed to
the parent or guardian’ (p. 134). Informed forced consent is the third approach, which
occurs when a child has no voice in what is disclosed, but is informed before the dis-
closure is made. This is a more moderate stance where counsellors inform children,
teens, and parents up front that they will bring pertinent information back to
parents.
The fourth is when no guarantee of confidentiality is made to a child. Secrets that
are held by a counsellor can impede individual and family work. In using this
approach it is vital that children and parents be told this at the onset of therapy, both
verbally and in writing. This increases parents’ trust that the counsellor respects their
rights to know important facts about their child, while also educating them that the
child does need privacy in order to talk about whatever concerns he or she has. The
child can be assured that not everything talked about will be shared, and that if some-
thing does come up that the counsellor decides the parents should know, the coun-
sellor will work with the child on how to share the information and to minimise any
negative consequences that may result (Taylor & Adelman, 1989).
If this occurs, the counsellor could spend time discussing the child’s fears in shar-
ing the information, brainstorming, and role playing ways for the child to tell the
parents, and discussing how to handle fallout after the disclosure. Lawrence and Kur-
pius (2000) recommend counsellors can motivate reluctant children to share informa-
tion with parents that is deemed to be potentially helpful by explaining the probable
benefits and the importance of disclosing. The success of these efforts often depends
on the degree of trust and the quality of the professional relationship between coun-
sellor and child.
In addition to these, a fifth position is that the counsellor may work with the par-
ents and child to come to a mutual agreement regarding confidentiality as to what will
be disclosed to parents and what will not. For example, some parents will want to
know about an adolescent’s sexual activity, others will not. Use of alcohol may not
need to be disclosed, but what if the counsellor learns that the adolescent client is
drinking and driving? If the parents and adolescents cannot agree, the parental rights
typically prevail, unless state law is contrary to this position. Written contracts can be
used to solidify agreements, and help protect the therapeutic relationship by transpar-
ency in potential actions that may need to be taken by the counsellor.
Finally, some counsellors will set up a ‘best interests’ agreement with the child and
parents. The limits to confidentiality in this agreement are set up by the counsellor
him or herself, and the children and parents leave the decision to share information
solely with her. It is agreed that confidentiality will be maintained unless the coun-
sellor believes that the child’s best interests are not being served in relation to his or
her health, welfare, or significant relationships. If any of these areas are seriously
impaired the counsellor uses his/her judgment to decide if confidentiality should be
breached. Again, a written agreement can solidify the contract between all stake-
holders.
There are advantages and disadvantages to each type of agreement. The more
broad the disclosure policy is with regard to what the counsellor shares with others,
the less likely the child or adolescent will reveal important information in therapy.
The more narrow the disclosure policy, the more the counsellor risks becoming thera-
peutically immobile if there is important information that parents should know. If a
child or adolescent has been promised complete confidentiality, the counsellor may be
unsure of the ethics of proceeding in therapy with information that may upset parents
if they learned of it. Examples may include pregnancy, sexual activity, risky sexual
activity, or other risky behaviours, especially if the minor client insists that the coun-
sellor not tell her parents.
Isaacs and Stone (1999, 2001) suggest that there are two factors that counsellors
should consider in deciding whether to breach confidentiality: the age of the child
and how serious the behaviour is in which the minor child is engaging. Less serious
behaviours might include smoking or breaking curfew. According to Roberts and
Dyer (2004, p. 124), potential high risk behaviours might include substance abuse,
sexual activity, truancy, gang involvement, irresponsible driving behaviour, extreme
religious practices, unorthodox dieting procedures, fascination with guns or other
weapons, or illegal behaviour. Roberts and Dyer advocate for a clear description by
the counsellor as to what constitutes dangerous behaviour. Agreements reached should
be clearly detailed to avoid undermining trust in the therapeutic relationship between
the counsellor, parents, and child.
When the counsellor has to force disclosure, children can be allowed to decide if
they want to tell their parents, if they want the counsellor to tell in their presence, or
if they want to wait in the hallway while parents are told. Children can also be reas-
sured that the counsellor will be available to help the child and parents work through
the problem. It is important to prepare parents, reminding them that no one should
be punished for anything said in counselling, and to point out that in telling them
the child shows courage and trust in the parents.
Group confidentiality
Although confidentiality is vital in establishing trust among participants in group
counselling, there are inherent problems, especially in children’s groups (Thompson
& Rudolph, 1996). Complete confidentiality in group counselling is harder to attain
(McCarthy & Sorenson, 1993). Time and care must be taken to explain the concept
of confidentiality, and to be certain that each child understands the concept, as well
as to explore how children might be harmed if participants discuss what is talked
about outside the group. Children should be encouraged to consider the potential
limits of confidentiality before disclosing very personal information during group
counselling. Salo and Shumate (1993) also advise counsellors to explain to group
members that privileged communication may not apply to discussions that take place
in a group format. Cant (2002) notes confidentiality limitations need to be clarified
when working with children in a residential setting, where many staff have access to
children’s records.
The law generally supports parents who forbid counselling of their minor children
unless there are extenuating circumstances’ (Thompson & Rudolph, 1996, p. 509). It
is wise to prevent problems by communicating early with parents, and parents should
be made aware their child has sought counselling and be asked to provide informed
consent at the onset of treatment. An exception to this may be schools that have poli-
cies that allow a child to see a school counsellor for a few sessions before parents are
informed and asked to give consent.
Counsellors can play many potential roles in custody cases. Due to the potential
litigation that surrounds custody evaluations, it is wise for counsellors to clearly define
their roles when working with the child and his or her family. These roles as outlined
by Woody (2000, p. 74) include: (1) the treating counsellor for the child, parents or
family (this could occur before, during, or after the divorce); (2) the evaluator in the
custody dispute, evaluating the psychological characteristics of the relevant adults; (3)
the guardian ad litem for the child or children; (4) the mediator to resolve the disputes
between the parents; or (5) the expert critic, who evaluates the validity of the testi-
mony given by other mental health professionals.
Bartlett (1996) has several suggestions for counsellors working with children of
divorce. First, it is vital to clarify your role with the child and the parents. Identify
who the real client is, and specify if your role is to provide individual or family treat-
ment, to do a custody evaluation, be a guardian ad litem, or perform mediation with
the parents. For example, if your role is to do family counselling you should not offer an
opinion in court regarding the custody of the children. Make this clear to the family or
you risk family members ‘positioning’ to look good, rather than focusing on keeping
the children’s interests primary to therapy. Second, emphasise to parents the impor-
tance of focusing on the child’s welfare, and clarify who you will communicate with
and how. Explain that you will not take sides, and that harm is done when a child is
caught in the middle of parental conflict (also see Hecker & Sori, 2003). Third,
establish ground rules and, if doing an evaluation, discuss to whom it will be sent. If
permitted in your state, Bartlett suggests asking parents to sign a waiver of the right
to subpoena your records. We suggest doing this whenever families with children are
seen, as any couple could decide to divorce at some future date and attempt to sub-
poena records of past counselling. Such a waiver discourages parents from attempting
to negate a child’s confidentiality in the throes of a legal battle, though such waivers
are not legally binding.
Competencies
All mental health professional codes of ethics prohibit professionals from practicing
outside their area of competence (Thompson & Rudolph, 1996). Counsellors need to
be well trained and follow what is legally referred to as an appropriate standard of care
(Hecker, 2003), in which a counsellor acts in ways that most counsellors would treat
a case under similar circumstances. Practicing outside one’s area of competence is one
of the most common types of malpractice claims (Stromberg & Dellinger, 1993).
Special skills and techniques are necessary to work with children individually or in
a family setting (Sori, 2006; Sori & Sprenkle, 2004). Lawrence and Kurpius (2000)
point out that a counsellor who is skilled and effective in working with adults may
not have the same level of effectiveness when treating children or adolescents, which
requires ‘areas of knowledge and skills that are unique to working with children’ (p.
132). Certain disorders, such as separation anxiety disorder, reactive detachment dis-
order, oppositional defiant disorder, enuresis, encopresis, ADHD, and trichotilloma-
nia, for which parents often seek professional help, mostly affect children. As
Lawrence and Kurpius point out, one cannot apply an understanding of adult issues
to children’s problems. ‘Because minors are a special, diverse client population, ethical
practice mandates distinct education, training, and supervised practice before com-
mencing independent practice that includes minors’ (Lawrence & Kurpius, 2000, p.
133). (See Sori for an in-depth discussion of the training necessary to prepare coun-
sellors to work with children and families.) Therefore, counsellors who have not had
adequate training to treat children are not meeting an appropriate standard of care.
Use of touch
There is little in the literature regarding ethical considerations about the occurrence
of nonerotic touch in therapy. McNeil-Haber (2004) contends that it is difficult to
counsell young children without some form of touch. Touch is natural and develop-
mentally appropriate for young children, and is a major component in children’s play.
When touch is initiated by a child in counselling, it presents an opportunity to dis-
cuss personal boundaries and differences in how people feel about being touched.
However, care must be taken when discussing child-initiated touch that children don’t
feel shamed or rejected when the counsellor is setting appropriate boundaries.
McNeil-Haber (2004) offers the following guidelines in making case by case ethi-
cal decisions (p. 128):
What are the possible benefits of touch? Touch can be reinforcing and calming.
How might this child perceive the touch? It could enhance self-esteem or make the
child feel powerless to comment on it.
What considerations are related to the counsellor? Whose needs are being met? Is
touch genuine?
What safety issues are related to the child? Is it harmful to the child? Does this
child have a history of abuse? If so, touch could be alarming. (Abused children have
trouble separating fact from fantasy.)
What in this child’s family background might be an issue?
What are some practical considerations? Culture should be considered, as people
from different cultural backgrounds have different attitudes toward using touch as a
means of emotional expression, or in socialising children.
At the onset of therapy, counsellors should discuss touch with children, inform
parents about the use of touch, and ask permission to use touch when appropriate.
Parents should be informed as to how touch might be used (e.g., a hug at the end of
a session, to prevent a child from harm, or for encouragement). In addition, because
a child may act out during session to the degree that the counsellor needs to intervene
to prevent harm from the child, self, or property, parents should be consulted before
individual treatment to explore their wishes with regard to in-session discipline.
Conclusion
There is much to consider in avoiding the numerous potential pitfalls that could
inadvertently result in legal and ethical problems. Of note is the difference between
parental and children’s rights in treatment. Children have few rights, except those
bestowed by state statute, and counsellors must work to protect the sanctity of the
counselling relationship. Counsellors should remain cognisant of the vulnerability of
children and adolescents, have a broad repertoire of developmental and topical
information regarding children, work with the larger systems within which children
are embedded (e.g., families, agencies, and schools) and seek education, consulta-
tion, and advice (Roberts & Dyer, 2004).
It is important for counsellors to review their professional code of ethics regularly,
and to refresh their ethical skills and knowledge by gaining continuing education in
ethics and legal issues. This training can keep clinicians abreast of new federal laws,
state statutes, and case laws. Many professional organisations offer such training at
conferences or via home study, and some liability insurance companies provide
reduced rates to those who take advantage of additional ethics training. Although cli-
ent welfare and risk management must be carefully balanced when counselling chil-
dren, numerous benefits to working with this population can be seen in the child, his
family, and, ultimately, the future of our society.
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