BSBINN801 Student Assessment Tasks 21-05-19
BSBINN801 Student Assessment Tasks 21-05-19
BSBINN801 Student Assessment Tasks 21-05-19
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Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 12
Assessment Task 2 Cover Sheet 13
Assessment Task 2: Innovation promotion project 14
Assessment Task 2 Instructions 16
Assessment Task 2 Checklist 21
Assessment Task 3 Cover Sheet 23
Assessment Task 3: Innovation training project 24
Assessment Task 3 Instructions 25
Assessment Task 3 Checklist 27
Assessment Task 4 Cover Sheet 28
Assessment Task 4: Innovation performance evaluation 29
Assessment Task 4 Instructions 30
Assessment Task 4 Checklist 31
Assessment Information
The assessment tasks for BSBINN801 Lead innovative thinking and practice are included in this Student
Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Innovation promotion project You are required to write an innovation review for a case study
organisation. You will also be required to develop an innovation
strategy and consult with staff on this using identified tools and
techniques to generate ideas and thinking.
3. Innovation training project You are required to provide innovation training for your staff as well
as reflect on innovation performance.
4. Innovation performance You are required to reflect on innovation performance and provide
evaluation a short report.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
Additional Resources
You will be provided with the following resources before you begin each Assessment Task.
Assessment Task 2.
Innovation Review Template
Innovation Strategy Template
Innovation Leadership Report Template
Business Plan
Staff Survey Results 2019
Assessment Task 3.
Innovative and Creative Thinking Techniques Training Outline Template
Assessment Task 4.
Innovation Strategy Review Template
Staff Survey Results 2019
Staff Survey Results 2020
Assessment Instructions
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 3 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Analyse – when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should put forward arguments for and
against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
1. There are many theories and schools of thought on innovation. Choose at least one past and
one current theory. Compare and contrast these theories and the associated thinking behind
these theories.
2. Choose one of the theories of innovation and associated thinking you wrote about in the
previous question and explain its practical application in a workplace setting.
3. Identify and describe a creativity theory and associated thinking. Explain its practical application
in a workplace setting.
4. Identify three examples of leadership styles and discuss the impact on innovation, specifically
whether the style of innovation encourages or inhibits innovation within an organisation.
5. Identify and describe two types of organisational structure and explain each structure’s impact
on innovation within the company.
6. Explain how the industry within which a company is situated can impact on innovation.
9. Outline two risks associated with innovation and strategies that can be used to identify, assess
and manage each of these risks.
10. Explain the difference between an innovation driver and an innovation enabler and provide two
examples of each.
11. Describe three mechanisms within an organisation that support innovative practices. The
mechanisms you describe should include examples relevant to the organisational system as a
whole and specific procedure.
12. Identify three typical challenges and barriers to innovation that an organisation can experience.
Discuss each challenge and barrier and for each a strategy that can be used to overcome them.
Student’s name:
Completed
Did the student provide a sufficient and
successfully Comments
clear answer that addresses the
suggested answer for the following? Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
You are required to write an innovation review for a case study organisation and then develop an innovation
strategy. You are also required to meet with staff to discuss their innovation strategy and use relevant tools
and techniques to generate ideas and creative thinking relevant to the innovation strategy.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Whiteboard
Business Plan
Staff Survey Results 2019
Innovation Review Template
Innovation Strategy Template
Innovation Leadership Report Template
Meeting space and participants
Whiteboard and markers to write up ideas
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with Innovation Review attached
Email with Innovation Strategy and Innovation Strategy Presentation attached.
Email with Updated Innovation Strategy attached.
Email with Innovation Leadership Report attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
King Edward VII College has been operating since 2010. The College is based in Melbourne CBD and has
an additional campus in Sydney. The College offers a range of courses in management, marketing, human
resources and international business. It currently has 195 students enrolled across all of its courses and
both campuses. Courses are offered at all levels, from Certificate II to Graduate Diploma.
King Edward VII College is very popular due to its competitive pricing structure, innovative teaching methods
and state of the art facilities.
The College currently employs 25 staff members that include the CEO, a Sales and Marketing Manager and
Sales and Marketing Assistant, Promotions Officer, Human Resources Manager, Operations Manager,
Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and
approximately 14 trainers and assessors. There is also a Board of Directors consisting of the four owners of
the company.
You are the Operations Manager at the College and, following a recent short course on workplace
innovation, you spoke to the Management Team about encouraging innovation within the College. They
have given their full support to your efforts.
The CEO has asked you to write an commence a process of encouraging and implementing innovation
within the organisation by completing an innovation review. Despite the College’s healthy enrolment levels,
management is aware that they must be prepared to adapt to new trends and ideas. Supporting and
encouraging innovation is accepted as being integral to this.
An assessment of the requirements that you consider necessary in order to make innovation
an integral and sustainable part of King Edward VII College activities.
An outline of processes that could be established in the College that would ensure that
knowledge, ideas and practices are shared with staff and that all staff have the opportunity
to contribute to innovative thinking and practices.
Outline potential innovative processes and practices and products/services that could be
adopted. These should also include strategies to foster a workplace culture of innovation.
Assessment of the most effective leadership style that will contribute to positive innovative
thinking and practice. Include a reflection of how you could develop your own leadership
style to model this.
Make sure you have identified techniques and tools that you will use to generate new ideas and
thinking relating to showcasing the innovation strategy to staff.
The presentation you develop should include all of the content that you have planned in your
innovation strategy, including its key points and activities.
You should include notes in the slides to support you when you are delivering the session.
It should introduce and summarise the contents of the attachment and seek their feedback and
approval to proceed to the meeting.
The email text should also describe the tools and techniques that the you intend to use at the
meeting to discuss the innovation strategy.
Attach your Innovation Strategy and Innovation Strategy Presentation to the email.
Conduct the meeting using the presentation you have developed, discussing each issue fully
with the meeting participants.
Prior to delivering the presentation, make sure that you practice your delivery, so you are well
prepared. You will be assessed on your presentation technique as well as the content of your
presentation.
Use the whiteboard to record the contributions from all of the meeting’s participants.
When the meeting has concluded, take a photo of what is on the whiteboard to use in the next
activity.
During the meeting, you are required to use the tools and techniques to generate ideas and
thinking, as well as demonstrate effective communication skills including:
Speaking clearly and concisely using language and vocabulary that your audience can
easily understand
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
You are also required to conduct the meeting using a personal leadership style that models
positive innovative thinking and practice as you set out in your Innovation Review Report.
During the meeting you should use inclusive and collaborative techniques to communicate,
negotiate and consult effectively with the staff.
At the conclusion of the meeting, you are to hold a short discussion with the other meeting
participants. You should ask them about the way that you led the meeting, and whether that
style that you used displayed positive modelling and was supportive of innovation.
Attach your Updated Innovation Strategy and Innovation Leadership Report to the email.
Student’s name:
Completed
Did the student: successfully Comments
Yes No
In the review report, analyse internal and external trends
(based on research conducted) that shape the College’s
current and future thinking and practice regarding
innovation?
Evaluate the culture of the organisation and its ability to
foster individual and team innovative thinking and
creativity, including an assessment of the current
resources that are available to ensure innovation occurs?
Identify and describe at least four techniques and tools
that can be used to generate new ideas and creative ways
of thinking?
Identify and evaluate barriers and risks associated with
encouraging and maintaining innovation within the
College and strategies to address these?
Based on research, analyse specific conditions in
workplaces that foster innovation for innovation and
assess the impact on individual and organisation
innovative thinking and creativity?
Based on their research, review innovation drivers and
enablers in a workplace?
Assess and document requirements to make innovation
an integral and sustainable part of King Edward VII
College activities?
Describe processes that could be established in the
College to ensure that knowledge, ideas and practices are
shared with staff and that all staff has the opportunity to
contribute to innovative thinking and practices?
Outline potential innovative process and practices and
services that could be adopted?
Outline strategies that foster a workplace culture that
encourages innovation?
Reflect and report on a personal leadership style that
models and encourages positive innovative thinking and
practice?
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
Students are required to develop and conduct training for staff to foster innovation.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Innovative Thinking and Creative Techniques Training Outline Template
Meeting space and participants
Projector
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with the following attached:
o Innovative and Creative Thinking Training Outline
o Innovation Training Presentation
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
The Senior Management Team of King Edward VII College has analysed and discussed your Innovation
Strategy and decided to prioritise training for staff on developing innovative and creative thinking techniques.
They would like you to design, develop and deliver a training session for staff on developing and using
innovative and creative thinking techniques.
If the training is successful, this will also be rolled out to students as a cutting-edge service to assist
students in their studies and future career.
1. Develop a training session on developing and using innovative and creative thinking techniques.
One of the organisational learning strategies that has been adopted and prioritised by the
company is teaching staff about innovative and creativity thinking techniques. It is considered to
be an important part of fostering a workplace culture of innovation and managing risks
associated with innovation.
It is felt that by helping employees develop these skills, it will be possible to stimulate greater
innovation within the organisation.
You are required to research and then design a training session (of approximately 2 hours) for
staff on innovative and creative thinking techniques.
Use your own innovation and creative thinking skills to their full to design and develop this
training session for staff. You will need to provide staff with information about innovative and
creative thinking techniques, as well as coordinating activities that give them some practice in
applying them.
Use the Innovative and Creative Thinking Training Outline Template to provide an outline of the
session.
In the next activity you will be required to develop a supporting PowerPoint presentation to
deliver the training, so include that in your outline.
2. Create a presentation.
Using PowerPoint (or another presentation program), create a presentation that will support the
staff training that you will be giving.
The presentation you develop should include all of the content that you have planned in your
Training Outline, including key points and activities.
You should include notes in the slides to support you when you are delivering the session.
It should introduce and summarise the contents of the attachment and seek their feedback.
The text should ask for the place, date and time that you can conduct the staff training.
Attach your Innovative and Creative Thinking Training Outline and Innovation Training
Presentation to the email.
Deliver the training using the session outline you have developed, as well as the training aids.
Prior to delivering the presentation, make sure that you practice your delivery, so you are well
prepared. You will be assessed on your presentation technique as well as the content of your
presentation.
During the training session, you are required to demonstrate effective communication skills
including:
Speaking clearly and concisely using language and vocabulary that your audience can
easily understand
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
During the session, you will also be required to demonstrate your personal leadership approach
to foster innovation that you demonstrated during the meeting in Assessment Task 2.
Student’s name:
Completed
Did the student: successfully Comments
Yes No
Design and deliver training to assist in fostering a
workplace culture that encourages innovation?
Design and deliver training as a way of implementing
knowledge?
Manage risks associated with innovation within an
organisation by imparting skills and knowledge to
staff regarding innovative and creative thinking
techniques?
During the training, demonstrate effective
communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with
understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm
understanding
Deliver training to ensure that knowledge, ideas and
practices are shared with staff?
During the training, apply their refined personal
leadership style that models positive innovative
thinking and practice?
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
Students are required to reflect on innovation performance for the case study organisation.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Innovation Strategy Review Template
Staff Survey Results 2019 (also reviewed in Assessment Task 2)
Staff Survey Results 2020
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with Innovation Strategy Review attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
It is just over a year since King Edward VII adopted your Innovation Strategy and changes to the practices,
processes and services.
All staff have been given an annual questionnaire to help assess whether innovation targets are being met.
You are required to use these documents to assess the success of the Innovation Strategy that you have
implemented.
Your review should include an analysis of the innovation performance as set out in these
documents. You should identify improvements between 2019 and 2020 according to the staff
survey results.
The review should also include your recommendations for strategies for improvement based on
your review.
Student’s name:
Completed
Did the student: successfully Comments
Yes No
Analyse and reflect on innovation performance?
Develop plans for improving the company’s
Innovation Strategy?
Assessor name
Date